Pragmatic Live’s Product Chat is a podcast focused on tackling the biggest challenges facing today‘s product management, product marketing, and other market and data-driven professionals with some of the best minds in the industry.
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CFA Institute is the global association of investment professionals that sets the standard for professional excellence and credentials. The organization is a champion of ethical behavior in investment markets and a respected source of knowledge in the global financial community. Our aim is to create an environment where investors’ interests come first, markets function at their best, and economies grow. There are nearly 200,000 CFA Charterholders worldwide in more than 160 markets. CFA Insti ...
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BlastPoint Deep Dive Podcast explores the intersection of data, AI, and customer insights. Each episode dives into how AI-driven solutions help businesses understand and engage their customers, improve satisfaction, and reduce churn. Join us for expert insights, real-world examples, and practical tips on leveraging AI to transform the customer experience. Whether you're a business leader or a data enthusiast, this podcast will give you the tools to stay ahead in today’s competitive landscape ...
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Affectionately known as ‘The Bow Tie Guy’, Chris MacLellan brings his pragmatic approach to life after caregiving with his radio program "Healing Ties." "Healing Ties" is a show about how we create "Healing Ties" in our life and in our community. The show focuses on the four pillars of life: our Mental, Physical, Spiritual, and Financial health, and how we create good health, happiness, and prosperity around us. Join us for conversations with special guest from cross the county as we tie tog ...
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Navigating Zero - Global Trade’s Powerful Wave of Change is a podcast from ZeroNorth that explores the significant challenges facing the maritime industry on its journey towards a sustainable future. There’s no denying we are facing a climate crisis, and all industries must do their part to reach zero emissions. Maritime trade is critical to today’s society but is also responsible for roughly 3% of all greenhouse gas emissions. A future where global trade reaches zero carbon emissions is pos ...
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Sprinting Toward Faster Sales Growth with Simon Severino
34:16
34:16
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34:16How do you go from strategy to better sales without getting stuck in planning mode? In this episode, we sit down with Simon Severino, CEO of Strategy Sprints and a sales strategist who’s helped clients generate over $2 billion in revenue. Drawing from his background in psychology and two decades of experience, Simone shares his sprint-based framewo…
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Reboarding for Utilities: A Smarter Way to Re-Engage Customers
10:45
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10:45Welcome to the BlastPoint Deep Dive Podcast! Utilities have long prioritized onboarding—ensuring that customers get connected, understand their billing cycles, and know how to contact support. But what happens after that initial connection? Too often, the answer is: not much. In today’s dynamic energy landscape, where the push for energy efficiency…
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Leveraging AI to Improve Market Research with Avi Yashchin
41:35
41:35
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41:35What if you could predict consumer behavior—without running a single survey or focus group? In this episode, host Rebecca Kalogeris sits down with Avi Yashchin, founder and CEO of Subconscious AI, to explore how synthetic respondents and causal AI are transforming the world of market research. Avi shares how his background in high-frequency trading…
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From Product Leader to CEO: Lessons in Strategy, Alignment, and Go-to-Market with Marc Rubner
44:29
44:29
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44:29What does it take to move from product management into the CEO seat and thrive once you get there? In this episode, we are joined by Marc Rubner, CEO of Building Intelligence, to trace his journey from marketing analyst to B2B product leader at American Express to top executive. Marc shares how product thinking gave him a head start in executive de…
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Getting Your Product Sold: Driving Adoption, Sales Enablement, and Post-Launch Success with Ciara Peter
42:03
42:03
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42:03What’s the secret to getting your product not just built—but sold, used, and loved? In this episode, we sit down with Ciara Peter, SVP of Product at Robin, to explore the full lifecycle of product success from early design decisions to sales enablement and in-app education. With nearly two decades of experience at companies like Salesforce, Box, an…
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AI Reshapes Loan Decisioning for Credit Unions Ready to Lead
10:20
10:20
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10:20Welcome to the BlastPoint Deep Dive Podcast! Artificial Intelligence is no longer just a buzzword—it’s a strategic asset that credit unions can no longer afford to ignore. While big banks and fintechs have been early adopters, credit unions are now tapping into the power of AI to make smarter lending decisions, uncover underserved markets, and bett…
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Startups vs. Enterprises: Navigating Product Management in Different Worlds with Arturo Piña
37:32
37:32
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37:32What makes product management in startups so different—and what lessons can translate back to enterprise? In this episode, we welcome Arturo Piña, founder of The Startup Agency, angel investor, and President of ProductCamp Austin. Arturo shares insights from his work offering fractional product management and strategy services for early-stage start…
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BlastPoint Thought Leadership Series – Building Your AI Toolbox: A Pragmatic Approach to AI for Business
9:44
9:44
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9:44Welcome to the BlastPoint Deep Dive Podcast! In this episode, Alison Alvarez, CEO of BlastPoint, kicks off our new thought leadership series with a candid, clear-eyed perspective on how businesses can responsibly harness the power of AI. She urges leaders to treat AI not as a magic wand, but as a tool—one that demands critical thinking, careful ove…
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Leading with Authenticity with Steve Chambers
54:00
54:00
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54:00How can vulnerability, mentorship, and purpose reshape a career—and a company culture? In this episode of the Product Chats, host Rebecca Kalogeris sits down with Steve Chambers, a seasoned tech executive, educator, and advocate, for a powerful conversation on identity, leadership, and transformation. From his early days in acting to executive role…
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How Product Thinking Transformed a Nonprofit Strategy
48:14
48:14
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48:14What happens when you apply product management principles to mission-driven work? In this episode, host Rebecca Kalogeris is joined by Neil Baron, Matthew Anderson, and Rod Griffith to discuss a compelling case study of their work with Mosaic Interfaith Youth Action—a nonprofit dedicated to building bridges across diverse communities. Mosaic had tr…
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AI Agents Can Improve Your Productivity & Customer Engagement with Sam Mallikarjunan
37:35
37:35
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37:35What if AI could do more than just chat—what if it could take action on your behalf? In this episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris sits down with Sam Mallikarjunan, Growth Lead at Agent AI, to explore the transformative potential of AI agents. Unlike traditional generative AI, these AI-driven agents automate workflows…
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AI-Driven Checking Account Growth: A Credit Union's Success Story
15:15
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15:15Welcome to the second episode of the BlastPoint Deep Dive Podcast! In this episode, we explore winning strategies for increasing checking account engagement using AI-driven insights. Join Taylor Malm, Digital Marketing Specialist at P1FCU, and Tomer Borenstein, BlastPoint’s CTO & Co-Founder, as they share exclusive expertise on how financial instit…
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Navigating the Future of AI with Ron Green
33:55
33:55
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33:55We’re at day zero of AI—so how can product managers keep up without getting left behind? In this episode, host Rebecca Kalogeris sits down with Ron Green, AI expert, serial entrepreneur, and Co-founder & CTO of KUNGFU.AI. Ron has nearly 30 years of experience in AI, having overseen deployments across healthcare, government, retail, real estate, and…
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How Financial Institutions Can Gain a Competitive Edge with External Data
17:29
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17:29Welcome to the second episode of the BlastPoint Deep Dive Podcast! In this episode, we explore the growing importance of external data in the financial industry. While banks and credit unions have traditionally relied on internal data, today’s rapidly evolving landscape demands a broader, more strategic approach. By leveraging external data—such as…
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Managing Your Career Like a Product with Kirsten Butzow
36:17
36:17
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36:17What if you approached your career the same way you approach product management—strategically, iteratively, and with a clear roadmap? In this episode of Product Chats, we’re joined by Kirsten Butzow, product leadership expert, to explore a structured, strategic approach to career management. Kirsten introduces a three-phase career framework—Do, Bui…
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Mastering Storytelling & Public Speaking for Product Professionals with Blair Bryant Nichols
32:46
32:46
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32:46What if the key to product success isn’t just the product itself, but how well you tell its story? In this episode of the Product Chats Podcast, host Rebecca Kalogeris welcomes Blair Bryant Nichols, owner of BBN Creative Management and an expert in strategic speaking platforms. Blair helps business leaders refine their public speaking and storytell…
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Big Bet Leadership: How to Win in the Hyper-Digital Era with John Rossman
39:36
39:36
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39:36What separates the companies that succeed in digital transformation from the 73% that fail to deliver any business value? In this episode, host Rebecca Kalogeris sits down with John Rossman, former Amazon executive, best-selling author, and renowned business advisor, to discuss his latest book, Big Bet Leadership: Your Transformation Playbook for W…
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The Crucial Link: How Energy Burden and Engagement Impact Customer Satisfaction
26:38
26:38
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26:38Welcome to the second episode of the BlastPoint Deep Dive Podcast! In this episode, we'll delve into Energy burden, the percentage of household income spent on energy costs, which is more than just a financial metric—it’s a window into the struggles many utility customers face daily. High energy burden disproportionately affects low-income househol…
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Shaping Winning Marketing Strategies Using Customer Insights with Zach Golden & Steve Stano
41:24
41:24
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41:24How can organizations move beyond one-off feedback projects and build continuous customer listening programs that drive real change? In this episode of the Product Chats, host Rebecca Kalogeris is joined by Zach Golden, Director at Anova Consulting Group, and special guest Steve Stano, Executive Director of Marketing at one of Wall Street's leading…
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Navigating Your First 90 Days in a New Product Role with Amy Graham
38:10
38:10
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38:10How can product managers set themselves up for success in the first 90 days of a new role? This week we talk with Amy Graham, Pragmatic Institute instructor and product management expert, about best practices for navigating the critical first three months in a new job. Amy shares actionable strategies to build relationships, understand team dynamic…
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Mastering Stakeholder Engagement for Product Success with Bruce McCarthy
40:42
40:42
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40:42How do you build trust and alignment with stakeholders to ensure product success? In this episode of the Pragmatic Product Chat Series, we’re joined by Bruce McCarthy, renowned product management expert and author, to explore the often-overlooked art of stakeholder management. Drawing insights from his latest book Aligned: Stakeholder Management fo…
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Exploring the Transformative Power of AI with Kevin Dean
42:04
42:04
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42:04How can AI revolutionize the way businesses operate and innovate? Kevin Dean, founder and CEO of ManoByte, helps you uncover the transformative potential of artificial intelligence (AI). With over 15 years of experience in AI-driven business transformation, Kevin shares how AI can turn overwhelming data into actionable insights, streamline operatio…
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Season 2, Episode 10: Banking's Role in Maritime Sustainability with Michael Parker and Paul Taylor
39:16
39:16
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39:16Banks play a pivotal role in advancing the green transition within the shipping industry. But how can these two critical sectors collaborate more effectively and foster greater transparency? In this episode, Lora Jakobsen, Chief Sustainability Officer at ZeroNorth, engages in a compelling discussion with Michael Parker, Global Head of Shipping at C…
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How Great Leaders Make Product Decisions with Phil Hornby
35:39
35:39
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35:39How do great product leaders consistently make impactful decisions? In this episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris sits down with Phil Hornby, seasoned product leader, coach, and technologist, to explore the frameworks behind effective decision-making in product management. Learn how to prioritize the decisions with th…
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Accelerate Liquidity: Top Deposit-Growth Strategies for Credit Unions
12:16
12:16
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12:16Did you know that a 2023 NCUA report revealed that deposit growth at credit unions slowed to just 2.2%. As rising interest rates and intense competition put pressure on liquidity, 34% of marketers are prioritizing strategies to grow deposits and strengthen member relationships. In this episode, we explore actionable tactics to address these challen…
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Revolutionizing Design Through Context with Todd Bracher
43:38
43:38
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43:38What does it take to create truly differentiated products in a competitive market? In this episode, host Rebecca Kalogeris sits down with Todd Bracher, founder of BRACHER and a leader in the world of industrial design and strategic innovation. With over 25 years of experience collaborating with iconic brands like 3M, Georg Jensen, and Issey Miyake,…
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Season 2, Episode 9: Insights & Outlook for the Economy and Global Trade with James Pomeroy
38:06
38:06
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38:06The outlook for the global economy remains both mixed and uncertain. Amid this complexity, which long-term trends are poised to shape the future of global trade? In this episode, Lora Jakobsen, Chief Sustainability Officer at ZeroNorth, is joined by James Pomeroy, a Global Economist at HSBC with expertise in long-term economic trends. James special…
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Replay: Using Storytelling to Elevate Your Content Marketing | Rachel Hernandez
41:49
41:49
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41:49Why does storytelling remain the cornerstone of impactful content marketing? In this episode, Rebecca Kalogeris hosts Rachel Hernandez, Director of Brand Strategy at NextNet Media. Rachel shares her expertise in creating authentic, audience-centered content and the transformative power of storytelling in building lasting brand connections. From usi…
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Unlocking Customer Value: The Game-Changing Power of Income Data in Service Provision
9:09
9:09
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9:09In this episode, we explore the challenges and opportunities in utilizing modeled income data to drive impact and support vulnerable populations. Learn how this data helps identify and target underserved communities while overcoming its inherent limitations. Plus, stay tuned for upcoming episodes where we’ll dive into breaking down barriers for low…
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Redefining CX with Cairo Kenan Marsh | Pragmatic Institute
42:28
42:28
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42:28What does it take to design customer experiences that truly resonate? In this episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris sits down with Cairo Kenan Marsh, founder and executive partner of Relativ*, to explore the critical role of relationship-driven customer experiences in today’s market. Cairo draws from his extensive exp…
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Season 2, Episode 8: Pragmatism as a Strategy in the Energy Transition with Mikael Skov
28:02
28:02
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28:02Tanker markets are highly influenced by geopolitical upheaval and macro-economic trends. In such a volatile environment, how can companies meet current demands, while staying on track advancing the energy transition? In this episode, Lora Jakobsen, Chief Sustainability Officer at ZeroNorth, sits down with Mikael Skov, CEO of Hafnia, one of the worl…
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Overcoming the Unique Challenges of B2B Branding | Jim Pietruszynski
37:12
37:12
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37:12How do you activate a brand to create authentic connections with your audience? In this episode, Jim Pietruszynski, CEO of SoulSight, shares the critical process of brand activation—bringing a brand’s identity, values, and messaging to life to deeply engage both B2B and B2C audiences. Soulsight is a brand design agency with over 30 years of experie…
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Knowing When the Price is Right | Mark Stiving
42:58
42:58
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42:58What’s the secret to setting prices that truly reflect the value you deliver? In this episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris reconnects with pricing expert Mark Stiving for an in-depth look at how understanding value can transform pricing strategies. From Uber’s segmentation strategies to the “good-better-best” approac…
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Understanding Customer Motivations: The Key to Effective Energy Efficiency Campaigns and strategies
16:19
16:19
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16:19Did you know that 60% of consumers are more likely to participate in energy efficiency programs when they understand the personal and community benefits associated with energy savings? In this episode, we dive into how understanding customer motivations can boost program enrollment up to 18.9%. Discover the psychological drivers behind decision-mak…
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How Product Managers Can Use AI in Their Daily Work | Dan Corbin
49:59
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49:59Wondering how AI fits into the day-to-day work of product managers? In this episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris talks with Dan Corbin, a Pragmatic Institute instructor and expert in AI-driven product management. Dan explores AI's transformative power and shows how PMs can use it as thought partners, problem validato…
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Bridging the Gap Between Sales and Product Marketing | Brady Jensen
46:56
46:56
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46:56By Pragmatic Institute
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Enhance Wallet Share with AI-Powered Solutions and Personalized Member Engagement
8:48
8:48
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8:48Welcome to the second episode of the BlastPoint Deep Dive Podcast! In this episode, we dive into how AI can boost wallet share by increasing engagement by 271%, and driving a 2.8 times rise in product adoption. We’ll dive into: How AI-powered solutions can drive a 271% increase in engagement and 2.8x product adoption for credit unions. The benefits…
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Unlocking the Power of Win Loss Analysis in Product Management | Zach Golden
54:21
54:21
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54:21What makes some deals a win and others a loss? In this episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris sits down with Zach Golden, Director at Anova Consulting Group, to explore how win loss analysis can be a game-changer for product managers and business leaders. Zach explains how this powerful tool uncovers customer preferenc…
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Predicting Customer Satisfaction (CSAT) at the Household Level
10:54
10:54
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10:54Welcome to the first episode of the BlastPoint Deep Dive Podcast! In this episode, we explore how AI can predict customer satisfaction and transform the way businesses engage with their customers. We’ll dive into: How AI helps identify key drivers of customer happiness Practical ways businesses can use AI to improve service and reduce churn Real-wo…
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Navigating the Ups and Downs of Product Management | Leah Zillner
36:42
36:42
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36:42Ever wonder how to drive product success when you don’t have direct authority over your teams? In this episode, host Rebecca Kalogeris chats with Leah Zillner, a product manager at Intellum, about the wild ride that is product management. Leah shares her story of transitioning from program management to product, and how Pragmatic Institute’s course…
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Season 2, Episode 7: European Parliament and The Green Transition with Rasmus Nordqvist
25:23
25:23
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25:23A pragmatic, collaborative approach to politics – one that fosters cooperation between political parties, committees, and the private sector – can drive meaningful change. In this episode, Lora Jakobsen, Chief Sustainability Officer at ZeroNorth, sits down with Rasmus Nordqvist, a newly elected member of the European Parliament for the Danish Socia…
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Creating a Winning Product Team with Amruta Moktali
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34:49By Pragmatic Institute
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Identifying and Empowering Catalysts in Your Organization | Shannon Lucas & Tracey Lovejoy
46:51
46:51
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46:51How can you tap into the power of ‘catalysts’ to drive innovation and positive change in your organization? In this episode of the Pragmatic Product Chat Series, Shannon Lucas and Tracey Lovejoy, co-founders of Catalyst Constellations, discuss the concept of catalysts—individuals who connect ideas and take bold action to improve their environments.…
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Revisited: Transitioning to Future Fuels with the GCMD’s Lynn Loo
28:08
28:08
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28:08Green fuels have the potential to move the dial on reaching zero emissions. However, the complex nature of overhauling fuel supply chains and a lack of infrastructure present a barrier for the shipping industry. It's essential that collaboration amongst stakeholders is expanded and made more transparent if we are going to continue to trial and roll…
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Fostering Innovation Through Leadership | Dr. Jeff D. Standridge
37:01
37:01
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37:01How can organizations nurture innovation through structured processes and strong leadership? Host Rebecca Kalogeris speaks with Dr. Jeff D. Standridge, Managing Director at Conductor and co-founder of Cadron Capital Partners. Dr. Standridge explores the critical relationship between innovation and leadership, emphasizing that innovation is not just…
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The Psychology Behind What Drives Digital Sales | Jon MacDonald
40:13
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40:13By Pragmatic Institute
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Season 2, Episode 5: Building a Sustainable Business Case with Pia Heidenmark Cook
30:54
30:54
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30:54Convincing senior leadership of the importance of sustainability can be challenging. However, it is possible to build a strong business case for its adoption. In this episode, Lora Jakobsen, Chief Purpose Activist at ZeroNorth, sits down with Pia Heidenmark Cook, an ESG and sustainability leader with over 25 years of experience across various globa…
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Replay Episode: Shifting Focus from Features to Problems with Tiffany Wear Johnson
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30:56By Pragmatic Institute
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[REPLAY] Unlocking the Power of Product Operations with Dan Corbin
40:17
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40:17How can product operations drive efficiency and data-driven decision-making in your organization? In this replay episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris revisits her insightful conversation with Dan Corbin, a seasoned product management advocate and instructor at Pragmatic Institute. Dan discusses the critical role of p…
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Season 2, Episode 4: Dual-Fuel Engines and the Green Transition with Bjarne Foldager
24:14
24:14
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24:14Global trade has not yet reached a consensus on green fuels. However, dual-fuel engines represent a step in the right direction, enabling incremental progress as further research is conducted. In this episode, Lora Jakobsen, Chief Purpose Activist at ZeroNorth sits down with Bjarne Foldager, Senior Vice President and Head Of Two-Stroke Business at …
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