Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo

Peter Rizzo Podcasts

show episodes
 
Artwork

1
CX Files

Mark Hillary and Peter Ryan

icon
Unsubscribe
icon
icon
Unsubscribe
icon
Weekly
 
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
  continue reading
 
Artwork

1
The Last Human Voice Podcast

Marcus Hutton, Dr Mathilde Pavis & Annette Rizzo

icon
Unsubscribe
icon
icon
Unsubscribe
icon
Monthly+
 
Two voice artists, Annette Rizzo and Marcus Hutton, join forces with Dr Mathilde Pavis, an expert in intellectual property law, ethics and new technologies. In conversation with artists and activists, they explore the professional, legal and ethical issues in Artificial Intelligence in the creative sectors and performance synthesis. * Music: “Songs for Ancestors” by Juno Reactor. With kind permission from Juno Reactor/Ben Watkins. www.junoreactor.com *Discussions over the course of these pod ...
  continue reading
 
Artwork

1
The Lawfare Podcast

The Lawfare Institute

icon
Unsubscribe
icon
icon
Unsubscribe
icon
Daily
 
The Lawfare Podcast features discussions with experts, policymakers, and opinion leaders at the nexus of national security, law, and policy. On issues from foreign policy, homeland security, intelligence, and cybersecurity to governance and law, we have doubled down on seriousness at a time when others are running away from it. Visit us at www.lawfareblog.com. Support this show http://supporter.acast.com/lawfare. Hosted on Acast. See acast.com/privacy for more information.
  continue reading
 
Loading …
show series
 
In a live conversation on YouTube, Lawfare Editor in Chief Benjamin Wittes sat down with Lawfare Senior Editors Anna Bower, Eric Columbus, and Roger Parloff to discuss Kash Patel’s testimony in front of Congress, a preliminary injunction preventing the Trump administration from deporting some Guatemalan children, updates in Fed. Governor Lisa Cook’…
  continue reading
 
From September 18, 2024: Jane Bambauer, Professor at Levin College of Law; Ramya Krishnan, Senior Staff Attorney at the Knight First Amendment Institute and a lecturer in law at Columbia Law School; Alan Rozenshtein, Associate Professor of Law at the University of Minnesota Law School and a Senior Editor at Lawfare, join Kevin Frazier, Assistant Pr…
  continue reading
 
From September 12, 2024: Without new congressional authorization for its post-Oct. 7 operations in the Middle East, the Biden administration has sought to legally justify its military activities in the region based on the president’s constitutional authority and the application of existing statutory authorities to operations against new adversaries…
  continue reading
 
On today's Scaling Laws episode, Lawfare Senior Editor and Research Director Alan Rozenshtein sits down with Pam Samuelson, the Richard M. Sherman Distinguished Professor of Law at the University of California, Berkeley, School of Law, to discuss the rapidly evolving legal landscape at the intersection of generative AI and copyright law. They dive …
  continue reading
 
Enea Dervishi is the Operations Director at Simetrix Solutions. He is based in Durres, Albania. Last month, Enea published an article in Customer Think titled "From Beaches To Business: Is Albania's BPO Wave About To Break?" The article kicked off a fevered discussion on LinkedIn because it did not focus on the usual BPO regional comparisons - how …
  continue reading
 
On today’s episode, Lawfare Managing Editor Tyler McBrien sits down with with Maia Woluchem, the Director of Data & Society’s Trustworthy Infrastructures program, along with one of the program’s researchers, Livia Garofalo, and Joan Mukogosi, an affiliate with the program and a PhD candidate at the London School of Economics. They discuss their rec…
  continue reading
 
For this week's very special episode on Rational Security's 10th anniversary, Scott sat down with a slew of co-hosts emeritus, each of whom brought their own topic to discuss. Shane Harris flagged the connections between online radicalization and the young men behind many recent public acts of gun violence, including the alleged perpetrator of the …
  continue reading
 
For today's episode, Senior Editor Scott R. Anderson sits down with Dan Byman, Senior Fellow at the Center for Strategic and International Studies; Joel Braunold, Managing Director of the S. Daniel Abraham Center for Middle East Peace; and Natan Sachs, Senior Fellow at the Middle East Institute, to discuss several recent developments in the Israel-…
  continue reading
 
In this special episode of the CX Files, Peter and Mark join with David Rumble, Rod Jones, and Traci Freeman to remember how the late Gareth Pritchard influenced and helped to shape the BPO/CX/GBS industry in South Africa. We discussed how Gareth was instrumental in making South Africa a leading location for this industry and what his legacy may be…
  continue reading
 
Lee Gelernt, Deputy Director of the ACLU's Immigrants' Rights Project, speaks to Senior Editor Roger Parloff about the cases he has led challenging the validity of Pres. Trump's Alien Enemies Act Proclamation. They discuss the ACLU's recent victory in the U.S. Court of Appeals for the Fifth Circuit and the status of the group's original case, in Wa…
  continue reading
 
In a live conversation on YouTube, Lawfare Editor in Chief Benjamin Wittes sat down with Lawfare Senior Editors Scott Anderson, Anna Bower, Eric Columbus, and Roger Parloff and Lawfare Public Service Fellow Michael Feinberg to discuss the Supreme Court staying a lower court order that prevented the firing of Rebecca Slaughter as FTC Commissioner, a…
  continue reading
 
From June 3, 2024: Rachel Rizzo, a nonresident senior fellow at the Atlantic Council’s Europe Center, joins Lawfare Managing Editor Tyler McBrien to talk about last month’s NATO Youth Summit. Building off of her chapter “NATO, Public Opinion, and the Next Generation: Remaining Relevant, Remaining Strong,” in the 2021 book, “NATO 2030: Towards a New…
  continue reading
 
From September 27, 2022: In just under a week, on October 2, Brazil will hold the first round of its general election, which will determine the country's next president. To talk through all things Brazilian politics, Lawfare managing editor Tyler McBrien sat down with Brian Winter, editor-in-chief of Americas Quarterly and a journalist with over a …
  continue reading
 
Steven Adler, former OpenAI safety researcher, author of Clear-Eyed AI on Substack, and independent AGI-readiness researcher, joins Kevin Frazier, AI Innovation and Law Fellow at the University of Texas School of Law and Senior Fellow at Lawfare, to assess the current state of AI testing and evaluations. The two walk through Steven’s views on indus…
  continue reading
 
This week, Scott sat down with his Lawfare colleagues Benjamin Wittes and Natalie Orpett, and Professor of Law at Cardozo Law School Rebecca Ingber, to talk through the week’s big national security news, including: “Uninvited Aerial Vehicles.” The Polish government is claiming that nineteen armed Russian UAVs penetrated its airspace last night. Whi…
  continue reading
 
David Powers is the VP of CX at Rooter Hero. He is based in Los Angeles, CA. David is also a published author and the host of the CX Riot Radio podcast. This conversation between Mark Hillary and David came about because of a recent CX Riot Radio epsisode titled 'The Three-Faced AI God' where David talked about his experience of using AI in the con…
  continue reading
 
Twenty-four years ago today, two planes crashed into the World Trade Center in New York, another hit the Pentagon, and another went down in a field in Pennsylvania. It was the worst terrorist attack on U.S. soil in American history. But the men the United States accuses of perpetrating the attacks haven't been held accountable. In fact, they haven'…
  continue reading
 
For today’s episode, Lawfare Senior Editor Scott R. Anderson and Contributing Editor Brandon Van Grack sit down with Adam Chan, the first National Security Counsel at the Federal Communications Commission (FCC), to discuss the FCC’s increasingly important role in U.S. national security policy. Together they discuss the origins of the FCC’s role in …
  continue reading
 
For today’s episode, Lawfare Contributing Editor Renée DiResta interviews Joan Barata, Visiting Professor at the Catholic University of Porto; Laís Martins, journalist at The Intercept Brazil and Fellow at Tech Policy Press; and James Görgen, adviser to Brazil’s Ministry of Development, Industry, Trade, and Services, to discuss the dramatic interse…
  continue reading
 
In a live conversation on YouTube, Lawfare Editor in Chief Benjamin Wittes sat down with Lawfare Senior Editors Roger Parloff and Scott Anderson, Lawfare Public Service Fellow Loren Voss, and the Brennan Center's Katherine Yon Ebright to discuss the ongoing activation of National Guard in the District of Columbia, the Trump Administration's lethal …
  continue reading
 
From March 28, 2024: One of the gravest threats to U.S. national security today—and also one of the newest—is the risk of cyberattacks. They come in many forms, and they can incapacitate companies, institutions, and even the government. To better understand these threats—and how the government is responding to them­—Lawfare Executive Editor Natalie…
  continue reading
 
From August 22, 2024: Anastasiia Lapatina is a Kyiv-based Ukraine Fellow at Lawfare. Leopoldo Lopez is a Venezuelan opposition leader living in exile in Madrid, after escaping prison for leading protests against Nicolás Maduro in 2014. Lapatina and Lopez discuss the results of Venezuela’s recent presidential election, ties between Venezuela’s autoc…
  continue reading
 
In a live conversation on Sept. 4, Lawfare Editor-in-Chief Benjamin Wittes sat down with Lawfare Senior Editor Scott R. Anderson and Professor of Law at Cardozo Law School Rebecca Ingber to discuss the U.S. strike on an alleged “drug boat” traveling from Venezuela, the president’s authority to use lethal force outside of war, and more. To receive a…
  continue reading
 
Anu Bradford, Professor at Columbia Law School, and Kate Klonick, Senior Editor at Lawfare and Associate Professor at St. John's University School of Law, join Kevin Frazier, AI Innovation and Law Fellow at the University of Texas School of Law and a Senior Editor at Lawfare, to assess the ongoing, contrasting, and, at times, conflicting regulatory…
  continue reading
 
For today's episode, Lawfare Foreign Policy Editor Daniel Byman interviews Mark Cancian, a Senior Adviser with the Center for Strategic and International Studies, to assess the impact and implications of a Chinese blockade of Taiwan. Cancian discusses why China might choose blockade over an outright invasion, how the blockade might affect Taiwan, t…
  continue reading
 
Cheryl Paarwater is the Managing Director at Enerlytics & Call Lab BPO. She is based in Cape Town, South Africa. Cheryl has championed CX in South Africa for many years and is a board member of BPESA - the trade promotion agency for business process service companies in South Africa. In this conversation with Peter Ryan, Cheryl explores how BPO and…
  continue reading
 
This week, Scott sat down with his Lawfare colleagues Anna Bower, Tyler McBrien, and Peter Harrell to talk through the week’s big national security news stories, including: “Faginomics.” With the recent announcement that the U.S. government would be taking a 10% stake in the company Intel, the Trump administration has ushered in a new era of state-…
  continue reading
 
In a live conversation on Sept. 2, Lawfare Editor in Chief Benjamin Wittes sat down with Lawfare Senior Editors Scott R. Anderson, Anna Bower, and Lawfare Public Service Fellow Loren Voss to discuss Sunday’s emergency hearing in L.G.M.L. et al. v. Kristi Noem—in which Judge Sparkle Sooknanan blocked the Trump administration’s plans to send unaccomp…
  continue reading
 
On today’s episode, Molly Reynolds, Contributing Editor at Lawfare and Senior Fellow at Brookings, sits down with Zach Price, Associate Professor of Law at UC Law San Francisco, and Phil Wallach, Senior Fellow at the American Enterprise Institute, to discuss pocket rescissions as an approach to cancelling funds previously approved by Congress. They…
  continue reading
 
In a live conversation on YouTube, Lawfare Editor in Chief Benjamin Wittes sat down with Lawfare Senior Editors Anna Bower and Scott Anderson, Lawfare contributor James Pearce, Lawfare Public Service Fellow Loren Voss, and The Atlantic staff writer Quinta Jurecic to discuss the legality of the Trump administration’s cancellation of $4.9 billion in …
  continue reading
 
From August 23, 2024: Richard Albert, William Stamps Farish Professor in Law, Professor of Government, and Director of Constitutional Studies at the University of Texas at Austin, joins Kevin Frazier, Assistant Professor at St. Thomas University College of Law and a Tarbell Fellow at Lawfare, to conduct a comparative analysis of what helps constitu…
  continue reading
 
From August 28, 2024: On today’s episode, Vanda Felbab-Brown, Director of the Initiative on Nonstate Armed Actors, Co-Director of the Africa Security Initiative, and Senior Fellow in Foreign Policy at the Brookings Institution joins Lawfare Managing Editor Tyler McBrien to help make sense of the recent skirmishes in northern Mali between the junta,…
  continue reading
 
Peter E. Harrell, Adjunct Senior Fellow at the Center for a New American Security, joins Kevin Frazier, AI Innovation and Law Fellow at the University of Texas School of Law and a Senior Editor at Lawfare, to examine the White House’s announcement that it will take a 10% share of Intel. They dive into the policy rationale for the stake as well as i…
  continue reading
 
This is the final Covid flashback where CX Files has looked back at the early days of the 2020 pandemic throughout August 2025. This interview was originally broadcast on May 15, 2020 - about a month into the pandemic and lockdowns. At the time Kathy Juve was the EVP, Customer Experience Technology & Insights Division, at Concentrix. She is now EVP…
  continue reading
 
On today’s episode, Lawfare’s Ukraine Fellow Anastasiia Lapatina sits down with Eric Ciaramella, a Senior Fellow at the Carnegie Endowment for International Peace and Lawfare Contributing Editor, to discuss the history of American security commitments abroad and how it can help inform the debate around security guarantees for Ukraine. To receive ad…
  continue reading
 
This week, Scott sat down with old and new Lawfare colleagues—Benjamin Wittes, Renée DiResta, and Michael Feinberg—to talk through the week’s big national security news stories, including: “An Old Fashioned Anti Raid.” Former Trump National Security Advisor (turned Trump critic) John Bolton got a rude awakening this past week when the FBI conducted…
  continue reading
 
Matthew Ford, Associate Professor at Swedish Defence University and author of “War in the Smartphone Age: Conflict, Connectivity, and the Crises at Our Fingertips,” joins Lawfare’s Justin Sherman to discuss the role of smartphones and related technologies in war, how social media contributes to a collapse of context in the war content we see online…
  continue reading
 
Lawfare Contributor Mykhailo Soldatenko sits down with Michael O'Hanlon, Director of Foreign Policy Research and Senior Fellow at the Brookings Institution, and Andriy Zagorodnyuk, Chairman of the Centre for Defence Strategies in Kyiv, a former Ukrainian Defence Minister, and a nonresident scholar at Carnegie Endowment for International Peace, to d…
  continue reading
 
In a live conversation on YouTube, Lawfare Editor in Chief Benjamin Wittes sat down with Lawfare Senior Editors Anna Bower, and Roger Parloff, and Lawfare contributor James Pearce to discuss the FBI’s execution of a search warrant at John Bolton’s house, a federal judge ruling that Alina Habba was unlawfully serving as a U.S. attorney for New Jerse…
  continue reading
 
From August 1, 2024: Anastasiia Lapatina is a Kyiv-based Ukraine Fellow at Lawfare. Marcel Plichta is a Fellow at the Centre for Global Law and Governance at the University of St. Andrews, and a former analyst at the U.S. Department of Defense who currently works as an instructor at the Grey Dynamics Intelligence School. For this episode, Lapatina …
  continue reading
 
From May 3, 2024: Over the past several years, governors around the country from both political parties have used their respective National Guards for an increasingly unconventional array of domestic missions, ranging from teaching in public schools to regulating immigration at the southern border. To discuss how this trend may impact the National …
  continue reading
 
For today's episode, Lawfare Senior Editor and General Counsel Scott R. Anderson sits down with Lawfare Contributing Editor and Indiana University Maurer School of Law professor Asaf Lubin and Hebrew University of Jerusalem professor Deborah Housen-Couriel to talk over the European Court of Human Rights' recent decision in Ukraine and the Netherlan…
  continue reading
 
Alan Rozenshtein, Research Director at Lawfare, sits down with Sam Winter-Levy, a Fellow in the Technology and International Affairs Program at the Carnegie Endowment for International Peace; Janet Egan, a Senior Fellow with the Technology and National Security Program at the Center for a New American Security; and Peter Harrell, a Nonresident Fell…
  continue reading
 
SUMMER SPECIAL - COVID FLASHBACK Covid-19 was five long years ago. In a series of short summer specials, CX Files is bringing you some memories of what was going on at a very chaotic time for the industry. During the early days of the pandemic, CX Files went from weekly to daily and captured many important observations on how the CX industry was co…
  continue reading
 
This week, Scott sat down with his colleagues Anna Bower, Chris Mirasola, and Mykhailo Soldatenko to talk through the week’s big national security news, including: “Wings and a Prayer.” The Ukraine conflict has been the subject of intense shuttle diplomacy over the past week, as President Trump and Russian President Vladimir Putin flew to a meeting…
  continue reading
 
Adam Chan, National Security Counsel at the Federal Communications Commission (FCC) and inaugural Director of the FCC’s new Council on National Security, joins Lawfare’s Justin Sherman to discuss the FCC’s rulemaking on submarine cables and national security. They discuss the FCC’s new submarine cable rules, the role of submarine cables in the U.S.…
  continue reading
 
In a live conversation on August 18, Lawfare Editor-in-Chief Benjamin Wittes spoke to Lawfare Legal Fellow Mykhailo Soldatenko, Lawfare Ukraine Fellow Anastasiia Lapatina, and Carnegie Senior Fellow Eric Ciaramella about President Trump and Russian President Vladimir Putin’s meeting in Alaska on Aug. 15, Trump’s meeting with Ukrainian President Vol…
  continue reading
 
In a live conversation on YouTube, Lawfare Editor in Chief Benjamin Wittes sat down with Lawfare Senior Editors Scott Anderson, Anna Bower, and Roger Parloff, and Lawfare contributor Chris Mirasola to discuss D.C.’s lawsuit challenging the Trump administration’s attempts to assume control of the Metropolitan Police Department, litigation over the f…
  continue reading
 
From July 31, 2024: For this episode, Lawfare General Counsel and Senior Editor Scott R. Anderson sat down with Council on Foreign Relations Senior Fellow Steven Cook to discuss his new book, “The End of Ambition: America’s Past, Present, and Future in the Middle East.” Together, they examined the United States’ long history in the Middle East, how…
  continue reading
 
From August 14, 2024: Over the past week, Ukrainian forces have launched a major incursion into Russia proper, occupying 1,000 square kilometers in Kursk Oblast, which borders Ukraine. The operation, which caught both Russia and the United States by surprise, is the first major Ukrainian offensive in more than a year. In this episode, Lawfare Edito…
  continue reading
 
Loading …
Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play