Best Nemo Design Podcasts (2025)

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How to Protect Your Energy as a Freelancer with Arlene Ambrose 52:05

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2d ago52:05

52:05

Are you creating a business that supports your well-being, or one that silently drains it? In this episode of The Talk Freelance To Me® Podcast, host Ashley Cisneros Mejia sits down with registered nurse, wellness educator, and creative entrepreneur Arlene Ambrose to talk about the intersection of health, creativity, and freelance sustainability. A…

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Why Soul and Value Proposition Matter in Customer Experience, with Simon Robinson 28:37

2d ago28:37

28:37

Welcome back to All Things Considered CX! In today's episode, Bob Azman sits down with Simon Robinson, CEO of Holonomics and co-author of "Designing Customer Experiences with Soul." Together, they dive deep into the world of customer experience—tracing Simon's pioneering journey from British Telecom’s human factors department to launching one of th…

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Why Soul and Value Proposition Matter in Customer Experience, with Simon Robinson 28:58

2d ago28:58

28:58

Welcome back to All Things Considered CX! In today's episode, Bob Azman sits down with Simon Robinson, CEO of Holonomics and co-author of "Designing Customer Experiences with Soul." Together, they dive deep into the world of customer experience—tracing Simon's pioneering journey from British Telecom’s human factors department to launching one of th…

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How to Write Your Freelance Success Story with Rachel Smith and Lynne Testoni of The Content Byte 48:00

12d ago48:00

48:00

Two powerhouse Australian creatives. Seven years of podcasting wisdom. One honest conversation about building something that lasts. In this episode of The Talk Freelance To Me® Podcast, host Ashley Cisneros Mejia sits down with Rachel Smith and Lynne Testoni, co-hosts of The Content Byte and long-time champions of Australia’s freelance community. W…

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How to Start Ugly with Freelancer Turned Founder Alex “Nemo” Hanse 47:05

18d ago47:05

47:05

In this episode of The Talk Freelance To Me® Podcast, host Ashley Cisneros Mejia sits down with creator, designer, entrepreneur, and all-around inspiration Alex “Nemo” Hanse, the mind behind the Foolies movement and one of the most refreshingly honest voices in the creative world. Nemo shares how rap became his gateway into entrepreneurship, why ho…

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#62 - Making waves with Maarten Raemdonck and Lien Dewitte 1:00:01

18d ago1:00:01

1:00:01

We talk with Maarten Raemdonck, Innovation Manager at Aquafin, and Lien Dewitte from Leap Forward, about how innovation takes root in a large, technical organisation. From bold early experiments to building lasting change, they share honest lessons from Aquafin’s journey to make innovation part of everyday work in a company that treats the waste wa…

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Mental Health: The Key to Happy Teams and Customers, with Rachel Lutz Guevara 32:21

24d ago32:21

32:21

In this episode, Bob Azman explores the powerful connection between mental health and workplace performance with special guest Rachel Lutz Guevara, Division Vice President of Trust and Safety at TaskUs. Rachel shares her inspiring journey from a background in clinical mental health care to leading a global psychological health and safety program fo…

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Mental Health: The Key to Happy Teams and Customers, with Rachel Lutz Guevara 31:55

24d ago31:55

31:55

In this episode, Bob Azman explores the powerful connection between mental health and workplace performance with special guest Rachel Lutz Guevara, Division Vice President of Trust and Safety at TaskUs. Rachel shares her inspiring journey from a background in clinical mental health care to leading a global psychological health and safety program fo…

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Sweat the Details w/ Aaron Draplin 1:04:48

29d ago1:04:48

1:04:48

On this episode of the Co-Pro Podcast, we sit down with Aaron Draplin, Michigan-born designer, maker, and co-founder of Field Notes. You’ve seen his work everywhere, from Nike, Burton, Red Wing, Patagonia, Fender, Target, NASA, and Arc’teryx, to posters and merch for Chris Stapleton and John Mayer, and campaign work for Bernie Sanders and Barack Ob…

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Designing Tomorrow’s Vehicles Today: Nemo Neal’s Vision for Autonomous Mobility 33:14

1M ago33:14

33:14

Welcome back to All Things Considered CX! In today's episode, Bob Azman sits down with Nemo Neal, though you might know him better as the chief of design at Mozee, and by his DJ handle, Nemo. Nemo joins us from inside one of Mozee's autonomous development vehicles to share his unconventional journey from insurance salesman and DJ to automotive desi…

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The Anatomy of Agentic Observability 16:28

1M ago16:28

16:28

As AI evolves from single agents into complex, multi-agent systems, the challenge of monitoring and trusting these autonomous collaborators grows. Traditional monitoring tools fall short, unable to interpret the dynamic, unpredictable nature of AI decision-making. This discussion explores "Agentic Observability," a new approach built to provide dee…

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Hot off the Press with Pat Bridges 54:59

2M ago54:59

54:59

From stretchy ski pants to the golden age of baggy snowboard gear, Pat Bridges has seen it all. Growing up as one of the only snowboarders in his Vermont town, Pat went on to become one of the sport’s most influential voices — documenting snowboarding’s evolution from the pages of E.I. and Snowboarder to the rise of Slush Magazine. In this episode,…

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Leveraging AI and Unified Data for Better Customer Experience Performance, with Jack Walker 27:50

2M ago27:50

27:50

Welcome back to All Things Considered CX, where we’re shaking up the world of customer experience. In today’s episode, Bob Azman sits down with Jack Walker from Walker—a trailblazing, family-owned company with over eight decades in the CX business. Together, they explore Walker’s fascinating journey from grassroots door-to-door research in 1939 to …

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Leading by Design W/ Damion Triplett 56:33

2M ago56:33

56:33

By Nemo Design

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AI, Culture, and Customer Experience: Keeping the Human Touch Alive in Business 35:31

2M ago35:31

35:31

Welcome back to All Things Considered CX, where we dive deep into the evolving world of customer experience. In today’s episode, Sean Crichton-Browne, co-author of the thought-provoking book, The Human Culture Imperative, joins us in exploring why company culture is not just a “nice-to-have,” but a mission-critical driver of customer and employee h…

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Vulnerability vs Disability: Mind the Gap 32:04

2M ago32:04

32:04

In this episode of Accessible Finance, host Prerna Goel speaks with Kathryn Townsend — Head of Customer Vulnerability and Accessibility at Nationwide Building Society and founder of the Deaf Inclusion Consortium. She was previously the UK Government Disability & Access Ambassador for banking. Together they explore why disability inclusion still lag…

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In the Creative Fastlane w/ Justin Lewis 1:00:03

3M ago1:00:03

1:00:03

On this episode of the Co-Pro Podcast, we sit down with Justin Lewis, co-founder of Instrument. From his early years in the Marine Corps to co-founding one of the world’s most respected digital agencies, Intrsument, Justin’s path has been shaped by discipline, service, and a drive to build with purpose. We dive into his leadership philosophy, his a…

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#61 - Innovating healthcare with Brian Desplinter and Jurgen De Klerck 54:06

3M ago54:06

54:06

In this episode, we visit AZ Groeninge in Kortrijk to meet Brian Desplinter and Jurgen De Klerck, the duo behind a unique collaboration between healthcare and telecom. From private 5G networks to co-designed care services, we explore how design thinking is driving real change in a clinical setting.

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The Power of Word of Mouth and Preventing Customer Frustration with John Goodman 37:31

3M ago37:31

37:31

Welcome back to All Things Considered CX! In today’s episode, Bob Azman sits down with CX legend John Goodman, for a fascinating conversation on the evolution of customer experience and the science behind customer loyalty. From the basement of Harvard Law to pioneering the use of 800 numbers and developing cutting-edge economic models, John takes u…

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The Power of Word of Mouth and Preventing Customer Frustration with John Goodman 37:12

3M ago37:12

37:12

Welcome back to All Things Considered CX! In today’s episode, Bob Azman sits down with CX legend John Goodman, for a fascinating conversation on the evolution of customer experience and the science behind customer loyalty. From the basement of Harvard Law to pioneering the use of 800 numbers and developing cutting-edge economic models, John takes u…

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Freelance Writing Business Tips That Actually Work with Mandy Ellis 1:05:05

3M ago1:05:05

1:05:05

Are you tired of feast-and-famine freelance cycles and clients who treat you like an order taker? In this episode of The Talk Freelance To Me® Podcast, host Ashley Cisneros Mejia sits down with powerhouse freelance coach and writer Mandy Ellis for a truth-packed conversation about what it really takes to grow a sustainable freelance writing busines…

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Russell Winfield: Mag covers, VHS-era Hammer Hunting and Aprés Antics 1:06:20

3M ago1:06:20

1:06:20

This episode on the Co-Pro Pod, we chop it up with none other than Russell Winfield — style icon, culture shaper, and certified legend in the game. Russ takes us back to Stratton grom days, where he went from lift rat to local hero, blasting onto the scene with Ride Snowboards and changing the whole look of what a pro could be. We’re talking mag co…

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25 Episodes Recap 44:49

4M ago44:49

44:49

We’ve created 25 episodes of the Co-Pro Podcast. Along the way, we’ve gained a range of insights from our guests. Plus there’s the countless micro-lessons gleaned from doing production: set design, dongle procurement, audio level techniques, background research, and the human skills of connecting, interviewing, and storytelling. In honor of buildin…

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Episode Hightlights: Tyler DeLarm and Mike Robinson 17:08

4M ago17:08

17:08

In this special highlights episode, host Bob Azman features standout moments from two dynamic conversations—with Tyler DeLarm of Undigital and Mike Robinson of The Eighth Notch. Tyler dives into the power of personalized unboxing and how it builds emotional brand loyalty. Mike explores how AI, automation, and sustainability are reshaping retail and…

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Agentic Observability: The AI Architect's Essential Blueprint 13:39

5M ago13:39

13:39

In this episode of Safe and Sound AI, we dive into the challenge of moving AI agents from impressive demos to robust, production-ready systems. We break down the principles of Agentic Observability, explaining how this essential "blueprint" provides the clarity needed to overcome the "black box" problem during both development and production. Learn…

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Circe Wallace: From Powder Slayer to Power Player 1:00:59

5M ago1:00:59

1:00:59

In this episode of the Co-Pro Podcast, we link up with Circe Wallace—legendary pro snowboarder turned deal-closing dynamo. From slashing runs in video parts to running the industry as the sports agent, Circe carved her own line from the backcountry to the boardroom. We dig into her rise from the early days chasing the dream, to repping the next gen…

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Episode Highlights: David Edelman and Alex Mead 23:26

5M ago23:26

23:26

In this special highlights episode, we bring together the sharpest takes from two of our most insightful guests: David Edelman and Alex Mead. Together, they explore the evolving landscape of customer experience, personalization, and the rise of AI in service delivery — but from two very different angles. David Edelman, former CMO at Aetna and a pio…

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JUMPING IN with Bobby Meeks 1:16:17

5M ago1:16:17

1:16:17

Strap in and hold your breath—this episode takes the drop with Bobby Meeks, a true original who’s never played it safe, whether he’s hucking off high dives or carving his path through snowboarding’s golden era. From launching himself into aquatic stunt shows as a kid to linking up with the legendary Robot Food crew, Bobby’s always followed the most…

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How Freelancers Can Build Passive Income Streams With Sandra Beckwith 35:32

5M ago35:32

35:32

As a freelancer, how can you make more money from work you’ve already created? In this episode, host Ashley Cisneros Mejia sits down with award-winning publicist-turned-book-marketing-coach Sandra Beckwith to explore how writers can monetize what they already know. With decades of experience in PR, publishing, and content creation, Sandy shares how…

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Full Throttle with Thor Drake 1:04:57

5M ago1:04:57

1:04:57

Tighten your chin strap and get ready to rip through a full loop with Thor Drake—builder, dreamer, and visionary behind countless all gas / no brakes events via his community-charged hub, the One Moto Cafe. Thor’s tale is equal parts grit, garage grease, and make-it-yourself magic: From his slippery roots as an Arizona hockey grom, to finding his f…

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Why Emotions and Behavioral Science Drive Business Results, with Nick Bond 35:17

6M ago35:17

35:17

Welcome back to another episode of All Things Considered CX! In today’s conversation, Bob Azman sits down with Nick Bond, founder of Apex, to dive deep into the evolving world of customer experience, behavioral science, and the impact of AI on business. Nick shares his journey from traditional research and marketing roles to launching Apex, a compa…

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Progressive POV with Lindsey Byrnes 58:38

6M ago58:38

58:38

In this episode, we look through the lens of Lindsey Byrnes. Bringing together musical and visual alchemy, Lindsey’s journey is embedded in the culture of skateboarding. Her drive and talents lead to a job with Thrasher magazine, and she shares how she pivoted from writing—which triggered anxiety—to the visual narrative. Using a camera to tell stor…

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How To Diversify Your Freelance Business with Intention 18:11

6M ago18:11

18:11

How do you protect your freelance writing business from uncertainty, burnout, and AI disruption? In this solo episode, host Ashley Cisneros Mejia shares the exact framework she presented at the Growth Without Burnout Summit, a virtual conference for freelancers. She also shares new insights and tools designed to help freelance writers diversify the…

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Why Employee Experience Drives Customer Success, with Annette Franz 32:20

6M ago32:20

32:20

Welcome back to another episode of the All Things Considered CX Podcast! In this engaging conversation, Bob Azman reconnects with Annette Franz, Chief Experience Officer of CX Journey, Inc., and a true thought leader in the world of customer and employee experience. Annette shares insights from her impressive 33-year career—including her start at J…

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#60 - Digitizing Buildings with Sun Ah Hwang 1:11:26

6M ago1:11:26

1:11:26

What if your home had a memory? In this episode, PhD researcher Sun Ah Hwang joins us to explore Digital Building Logbooks — the “health cards” of buildings. From DIY dreams to data-driven renovation advice, we discuss how DBLs are reshaping our approach to sustainability, ownership, and building design across Europe.…

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How to Identify ML Drift Before You Have a Problem 9:14

6M ago9:14

9:14

In this episode of Safe and Sound AI, we dive into the challenge of drift in machine learning models. We break down the key differences between concept and data drift (including feature and label drift), explaining how each affects ML model performance over time. Learn practical detection methods using statistical tools, discover how to identify ro…

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Dani Kiwi Meier: Storytelling from the Edge w/ Dani Kiwi Meier 1:08:29

7M ago1:08:29

1:08:29

In this episode, we connect with a rare import: New Zealand-born pro snowboarder and surfer Dani Kiwi Meier. From the bottom of the world to the top of the industry, Dani adjusted his sideways stance and activated his network to launch Mana Media. Ever dreamed of creating a global content studio tapped by big brands like Nike, Netflix, Toyota, and …

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Why Humans Still Matter: Balancing Automation and Empathy in Customer Service, with Matt Taylor 31:29

7M ago31:29

31:29

Welcome back to All Things Considered CX! In today’s episode, host Bob Azman sit down with Matt Taylor, Co-Founder and CPO of Knowbl, a cutting-edge company transforming customer experience with conversational AI and automation. Matt shares his unconventional journey from consulting to launching Knowbl amid the pandemic, drawing on deep experience …

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Hank Brentlinger: Putting the Hank in Thankful 55:47

7M ago55:47

55:47

What’s the secret sauce of the success of a small-but-mighty creative shop? We explore this topic with Hank Brentlinger, the force behind Hank Makes Studio. Hank shares the origin story of evolving from bringing design to bear within the local music scene, and then transferring that passion to California. He sharpened his visual storytelling chops …

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From Athlete to Industry Insider with Chris Owen 53:05

7M ago53:05

53:05

One of Chris Owen’s greatest moves was spinning a frontside 360 into a full-blown career in the action sports industry. Coming up during the era when solid style and a bit of hustle were essential ingredients to standing out and sending it forward, Owen’s path is unconventional and inspirational. Making the jump from sponsored Morrow team member to…

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How AI Can Improve or Destroy Customer Service Experiences, with Alex Mead 33:39

7M ago33:39

33:39

Welcome to a brand-new episode of All Things Considered CX! In today’s thought-provoking conversation, host Bob Azman sits down with customer service experience leader Alex Mead for a candid look at what’s wrong with today’s CX practices—and how real transformation starts by getting back to the basics. Alex dives deep into his unique CSX (Customer …