Best MSP Radio Podcasts (2025)

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ERP125 - Growing Your MSP with Co-Managed IT 53:03

Play Pause

15d ago53:03

53:03

Today I’m excited to bring you a really insightful conversation with Brian Largent. Brian brings nearly two decades of experience running an MSP that specializes in co-managed IT services, particularly in complex and regulated industries like healthcare and manufacturing. In this episode, Brian and I get into the nitty-gritty of co-managed IT. What…

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Rethinking Cybersecurity: Why Traditional MFA Fails and the Future of Phishing-Resistant Solutions with Bob Burke 21:11

1h ago21:11

21:11

Bob Burke, Chief Information Security Officer at Beyond Identity, challenges the effectiveness of traditional multi-factor authentication (MFA) in the evolving landscape of cybersecurity. He argues that legacy MFA solutions, which often rely on out-of-band authorization methods like push notifications or one-time passwords, are no longer sufficient…

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AI as the New Operating System: Transforming SMBs, Security Risks, and Unified Experience Platforms with Anurag Agrawal 44:19

4h ago44:19

44:19

Artificial intelligence (AI) is evolving beyond a mere tool to become the foundational operating system for modern businesses, particularly in the SMB and mid-market sectors. Anurag Agarwal, founder and chief global analyst at TechIsle, discusses the transformative potential of AI as an operating system (AIOS), which would integrate intelligent cap…

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Political Hack at Columbia University, Malware Surge, and Microsoft Authenticator's New Direction 13:48

13h ago13:48

13:48

Columbia University has recently suffered a significant data breach, compromising the personal information of 1.8 million individuals, including social security numbers and financial aid details. The hacker, motivated by political opposition to affirmative action policies, claims to have stolen 460 gigabytes of sensitive data. This incident is part…

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Unpacking the criminal investigation of Fay Beydoun 27:33

2d ago27:33

27:33

An email obtained by The Detroit News revealed this week that the Michigan Economic Development Corporation (MEDC) may have played a larger and earlier role in the grant funding provided to executive committee member Fay Beydoun, who is currently under criminal investigation for allegedly misusing the funds. As part of the weekly series, MichMash, …

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AI Adoption Grows but Burnout and Governance Gaps Widen; Major Tech Updates Announced 16:22

1d ago16:22

16:22

Daily AI use among desk workers has surged dramatically, with a report from Slack indicating a 233% increase since November. While 60% of these workers now regularly utilize AI tools, the integration has led to significant boosts in productivity and job satisfaction. However, the report also highlights concerning trends, such as increased burnout a…

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MSPs Under Pressure: Navigating AI Impersonation, Phishing Exploits, and Ransomware Fallout 16:12

3d ago16:12

16:12

Managed service providers (MSPs) are currently facing unprecedented pressure from clients regarding cybersecurity, with a significant increase in expectations for MSPs to manage their cybersecurity infrastructure. A recent survey revealed that 84% of MSPs report their clients now expect them to handle cybersecurity end-to-end, a notable rise from 6…

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Ep. 104: Esports, Events + the Future of Sports Travel 28:10

3d ago28:10

28:10

In this episode of So Much More, we dive into the dynamic world of sports, travel, and the booming esports industry with someone who's been shaping the conversation for years—Jason Gewirtz, Vice President, Managing Director, and Publisher of the Sports Division at Northstar Meetings Group. From his roots in journalism to leading SportsTravel magazi…

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Small Businesses Seek AI Efficiency Amid Digital Gaps; New Regulations Impact Data Privacy 16:42

4d ago16:42

16:42

Small businesses are increasingly recognizing the need for digital maturity and the potential benefits of artificial intelligence (AI) to enhance operational efficiency. A recent report from the National Federation of Independent Business reveals that while a significant majority of small business owners have websites, only a small fraction accept …

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Ingram Micro Cyber Attack, Windows 11 Market Growth, and Cloudflare's AI Scraper Blockade 17:30

5d ago17:30

17:30

Ingram Micro has suffered a significant ransomware attack attributed to the SafePay group, disrupting its systems and affecting deliveries across multiple regions. The attack, which is believed to have exploited vulnerabilities in the company's GlobalProtect virtual private network, has left its website and online ordering systems offline since Jul…

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Is ranked choice voting a better system for Michiganders? 26:42

9d ago26:42

26:42

Michigan-based nonprofit Rank MI Vote is campaigning for signatures to get ranked choice voting on the November 2026 ballot. This week on MichMash, WDET's Cheyna Roth and Gongwer News Service's Alethia Kasben talk with Rank MI Vote Executive Director Pat Zabawa to learn more about this new voting style and why he says it would be better for Michiga…

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Building Trust in MSP Cyber Insurance: Edouard von Herberstein Discusses Spectra's Impact 25:26

8d ago25:26

25:26

The managed service provider (MSP) cyber insurance landscape is facing significant challenges, primarily due to the certification process rather than the coverage itself. Edouard von Herberstein, a seasoned expert in complex risk management, recognized the inefficiencies within this system and founded Spectra, the first MSP certification platform a…

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Ep. 103: Laughter and First Dates at House of Comedy 26:47

10d ago26:47

26:47

Wendy Maybury, comedian, speaker and mom joins Bryan Gallagher, General Manager of House of Comedy to peel back the curtain on the world of stand-up comedy. Together, we explore the awkward, hilarious and heartfelt moments that make stand-up unforgettable. And listeners may learn why stand-up comedy may be the bravest thing you could ever do. You’l…

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Unlocking Value: Effective Pricing Governance and Models for SaaS and MSPs with Dan Balcauski 25:02

10d ago25:02

25:02

Pricing is a critical lever for managed service providers (MSPs), SaaS providers, and tech companies, yet many organizations treat it as a one-time event rather than an ongoing process. Dan Balcauski, founder and chief pricing officer at Product Tranquility, emphasizes the importance of viewing pricing as a living system that requires continuous it…

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Unlocking SEO Success: How AI and Data Science Transform Organic Growth Strategies with Andreas Voniatis 21:14

12d ago21:14

21:14

Andreas Voniatis, founder of Arteos and author of "Data-Driven SEO with Python," is revolutionizing the SEO landscape by integrating data science and AI into organic growth strategies. He emphasizes the need for businesses, particularly in the B2B and technology sectors, to move beyond traditional SEO practices that often rely on guesswork. Instead…

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Cybersecurity Overhaul: AI, Ransomware, and 400M Fewer Windows PCs Challenge SMBs in 2025 18:48

15d ago18:48

18:48

The podcast discusses the evolving landscape of cybersecurity for small and mid-market businesses, emphasizing the dual threats posed by advanced artificial intelligence tools and a resurgence of ransomware attacks. As cybercriminals leverage AI for sophisticated phishing and impersonation tactics, traditional security measures are becoming obsolet…

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Attempts to oust MSP director continue; higher ed advocate reacts to recent challenges 23:43

16d ago23:43

23:43

Michigan State Police Director Col. James Grady II is expected to testify before the state House Oversight Committee this week after ongoing attempts to oust him from the role. This week on MichMash, WDET's Cheyna Roth and Gongwer News Service's Zach Gorchow explain the brewing tensions surrounding the MSP director. Then later, Michigan Association…

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AI-Powered Productivity Disruption: Microsoft, OpenAI, and Legal Challenges in Copyright Training 14:56

16d ago14:56

14:56

Microsoft is facing significant challenges in promoting its Copilot AI assistant within enterprises, as many employees show a preference for OpenAI's ChatGPT. This trend highlights a competitive shift in the corporate sector, where companies are increasingly recognizing the advantages of generative AI solutions. Despite Microsoft's efforts, includi…

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Malware in ConnectWise, Telecom Hacks, and MSPs' False Confidence in Cybersecurity 14:43

17d ago14:43

14:43

ConnectWise is currently facing a significant crisis of trust as attackers exploit its signed software to distribute malware. This alarming trend has seen a notable increase in infections since March 2025, primarily due to poor signing practices that allow malicious users to embed harmful code within legitimate applications. Reports indicate that t…

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Ep. 102: Retail Magic at MOA…Behind the Lease 30:47

17d ago30:47

30:47

Mall of America keeps raising the bar—and the leasing team is the secret sauce behind the magic. In this episode, we’re joined by Carrie Charleston and Ashley Hofmann, two powerhouse women who are bringing first-to-market flagships, pop-up sensations, and big-name brands to life at MOA. From the buzz of Glossier’s record-breaking pop-up to the insi…

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AI to Drive 50% of Business Decisions by 2027; SMBs Struggle with Skills and Adoption 14:46

18d ago14:46

14:46

Gartner predicts that by 2027, artificial intelligence (AI) will be responsible for half of all business decisions, either through full automation or partial augmentation. This shift is driven by the increasing pressure on technology companies to deliver returns on their AI investments, with small and mid-sized businesses (SMBs) rapidly adopting th…

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CEO Confidence Plummets as Small Businesses Thrive; Data Blind Spots Challenge Strategic Planning 19:06

19d ago19:06

19:06

Small business resilience is masking deeper economic strains, as recent surveys reveal that while many small businesses report growth and have maintained or increased their workforce, a significant portion still feels the adverse effects of current economic conditions. Despite 56% of small businesses indicating growth and 90% maintaining or increas…

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MichMash Live (bonus episode): A Michigan politics look ahead 30:08

20d ago30:08

30:08

The political leadership in Michigan will go through some major changes with the multiple elections being held in the next couple of years. This week on WDET's MichMash, Gongwer News Services' Zach Gorchow and Alethia Kasben discuss the future of Michigan politics and who has the best chance to win their respective races in the state. Also, Michiga…

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Unlocking AI for SMBs: Data Readiness, Cybersecurity, and Community-Driven Investments with Hunter Jensen and Barbara Paluszkiewicz 37:42

21d ago37:42

37:42

Small and mid-sized businesses are increasingly curious about how to leverage artificial intelligence (AI) to enhance their operations. As they explore the potential of AI, they are asking critical questions about implementation, automation, and customer engagement. Experts Hunter Jensen and Barbara Paluszkiewicz discuss the challenges these busine…

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How Startups Can Tackle Security Debt to Unlock Revenue: A Discussion with Brian Haugli 29:13

22d ago29:13

29:13

Brian Haugli, CEO of SideChannel, discusses the critical distinction between security debt and technical debt, emphasizing that while technical debt is a common challenge for CIOs, security debt is a more specific issue that often arises in startups. He explains that startups frequently prioritize speed to market over security, leading to vulnerabi…

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MichMash: Live in Ferndale, a Michigan politics rewind 38:26

23d ago38:26

38:26

It has been an eventful year in Michigan politics with the Michigan Legislature dynamically evolving. This week on WDET's MichMash, Gongwer News Services' Zach Gorchow and Alethia Kasben analyze the major events in a live recording at the Go Comedy! Improv Theater in Ferndale. They were joined by Detroit Free Press Politics Editor Emily Lawler and …

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The New MSP Model: Combining Automation, Emotional Intelligence, and E-Commerce for Success 16:44

23d ago16:44

16:44

The podcast discusses a transformative vision for building a managed services provider (MSP) that shifts away from traditional models focused on infrastructure management and reactive maintenance. Instead, it advocates for creating a tech services business that empowers small and mid-sized organizations to drive revenue through technology. The spea…

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AI Fuels Infinite Workdays, Job Cuts at Amazon, and New Trends in IT Service Partnerships 14:45

24d ago14:45

14:45

AI is increasingly becoming a double-edged sword in the workplace, as highlighted by a recent Microsoft report. While artificial intelligence tools are intended to enhance productivity, they are inadvertently contributing to an "infinite workday," leading to heightened employee burnout. The report reveals alarming trends, such as 40% of workers che…

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Ep. 101: Dave Ryan, Storyteller, Genius, and Joy-Finder (Part 2) 18:47

25d ago18:47

18:47

In Part 2 of our 100th episode celebration, Dave Ryan returns, this episode is packed with even more laughs, life lessons, and unexpected gems. Dave may be best known for waking up the Twin Cities on KDWB, but this episode reminds us why he’s truly so much more: a sharp thinker, thoughtful writer, and all-around joyful human. We start with a story …

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SMBs Overconfident in Cybersecurity; SEC Deregulates Amid Rising AI Threats and New Investments 18:53

25d ago18:53

18:53

Small and medium-sized businesses (SMBs) are exhibiting a dangerous overconfidence in their cybersecurity readiness, with a significant gap between their perceived capabilities and actual security measures in place. A recent report reveals that while 71% of SMBs feel confident in managing major cybersecurity incidents, only 22% have an advanced cyb…

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AI's Impact on SMBs: Revenue Gains, Cloud Growth, and New Tools from Zoom, MailChimp, Microsoft 15:50

26d ago15:50

15:50

Small and medium-sized businesses (SMBs) are increasingly recognizing the importance of adopting artificial intelligence (AI) to stay competitive in the market. A recent survey indicates that 97% of small businesses utilizing voice AI agents have seen revenue increases. However, many SMBs still perceive AI as complicated or unnecessary, with 63% ex…

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Unlocking Profitability: Andrew Bolton's Unique Approach to Tech Support for Seniors 25:20

27d ago25:20

25:20

Andrew Bolton, CEO and co-founder of TechRescue, has developed a unique approach to delivering technical services specifically tailored for seniors. With a growing client base of nearly 1,000 seniors on a monthly subscription model, Bolton's company focuses on providing empathetic and personalized tech support. Unlike traditional managed service pr…

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Inside Empath's $2M Raise: Wes Spencer Discusses Community Investment for MSP Growth 22:45

28d ago22:45

22:45

Wes Spencer, co-founder of Empath, a training and education platform for managed service providers (MSPs), discusses a unique funding model that diverges from traditional venture capital. Instead of seeking investment from typical VCs, Empath successfully raised $2 million from industry insiders, primarily MSPs themselves. This approach fosters ali…

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AI's Jagged Age: Memory Limits, Retrieval Bots, and Legal Battles Over Encryption and Privacy 18:01

29d ago18:01

18:01

AI models have a defined memory ceiling, which is reshaping the ongoing debates surrounding copyright and data privacy. Recent research from Meta, Google DeepMind, Cornell, and NVIDIA reveals that large language models have a fixed memorization capacity of approximately 8.6 bits per parameter. This finding clarifies the distinction between memorize…

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Former Lt. Gov. Brian Calley talks insurance crisis; House passes K-12 budget 27:10

30d ago27:10

27:10

As the July 1 deadline approaches, Michigan House Republicans have unveiled and passed a budget for K-12 schools. In this episode of MichMash, host Cheyna Roth and Gongwer News Service's Alethia Kasben discuss what's inside the proposal and the next steps. Then, former Lieutenant Governor of Michigan and President and CEO of the Small Business Asso…

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Microsoft 365 Copilot's Security Flaw, AI in Misinformation, and Emerging Cybersecurity Solutions 14:41

30d ago14:41

14:41

Microsoft 365 Copilot has been identified as having a significant security vulnerability known as Echo Leak, which allows hackers to access sensitive information without user interaction. This zero-click exploit was discovered by AIM Security after three months of reverse engineering the software. Although Microsoft claims the issue has been addres…

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O3 Pro's Launch, Reddit's Lawsuit Against Anthropic, and Cisco's New AI-Driven Networking Gear 17:14

1M ago17:14

17:14

OpenAI has launched the O3 Pro Artificial Intelligence model, which focuses on delivering enterprise-grade accuracy and enhanced tool integration, albeit at a higher cost and slower response times compared to its predecessor. The O3 Pro model is designed for complex inquiries where precision is prioritized over speed, making it particularly appeali…

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Ep. 100: Dave Ryan is So Much More Than a Morning Radio Legend (Part 1) 24:17

1M ago24:17

24:17

So Much More celebrates 100 episodes! Dave Ryan, the voice that’s been waking up the Twin Cities for decades on KDWB is here to help us party. In this special two-part milestone episode of So Much More, Dave brings his signature humor, heart, and behind-the-scenes brilliance to the mic for a conversation that’s as entertaining as it is insightful. …

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PAX 8's AI Solutions, Apple's Developer Access, Cybersecurity Policy Changes, and MSP Support Group 14:20

1M ago14:20

14:20

PAX 8 has announced the development of the first Managed Intelligence Toolkit, set to launch in 2026, aimed at empowering managed service providers (MSPs) to deliver AI solutions at scale to small and medium-sized businesses. This toolkit will integrate various Microsoft technologies, enabling MSPs to orchestrate automation for their clients. Scott…

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U.S. Job Growth Declines, Windows 11 Stagnates, Cyber Insurance Partnerships, CrowdStrike's Forecast 16:22

1M ago16:22

16:22

U.S. hiring continues to show modest growth, with the Bureau of Labor Statistics reporting an addition of 139,000 jobs in May, surpassing economists' expectations. However, the unemployment rate remains steady at 4.2%, marking a prolonged period of stagnation. Revisions to previous months revealed a combined loss of 95,000 jobs, raising concerns ab…

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AI in Managed Services: Strategies for MSPs to Thrive Amidst Disruption with Stephen Hinch 25:12

1M ago25:12

25:12

Stephen Hinch, an expert in managed services and author of "Winning Through Innovation," discusses the challenges and opportunities for innovation within the corporate business model, particularly in the managed services provider (MSP) sector. He highlights the "curse of the corporate business model," where large corporations prioritize predictable…

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AI's Impact on IT Management: Navigating Microsoft Updates, Talent Shortages, and Automation with Elliott Hyman 37:41

1M ago37:41

37:41

Elliot Hyman, CEO of the Lyra Technology Group, joins Dave Sobel to discuss the evolving landscape of IT management, particularly in light of Microsoft's new Windows Update orchestration platform. This initiative allows app developers to integrate their update processes into the Windows 11 framework, creating a more unified and controlled update ex…

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Sherweb Launches Portal for MSPs; AI Pricing Evolves and Generative AI Risks Prompt Caution 18:27

1M ago18:27

18:27

Sherweb has launched a white-label self-service portal aimed at empowering managed service providers (MSPs) and their clients by streamlining operational tasks. This innovative platform enables clients to manage their technology licenses, subscriptions, and payments independently, reducing the need for service providers to handle routine inquiries.…

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Duggan endorsement shakes up Michigan governor's race; Sen. Camilleri advocates for K-12 budget 28:54

1M ago28:54

28:54

Detroit Mayor Mike Duggan received a major endorsement that may set him a part from his other gubernatorial candidates. As part of the weekly series MichMash, WDET's Cheyna Roth and Gongwer News Service's Zach Gorchow discuss how this move influences the rest of the race. Then, Michigan Sen. and Chair of the Senate K-12 Appropriations Subcommittee,…

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AI Drives MSP Success, U.S. AI Governance Changes, and Broadcom's VMware Partner Strategy Shift 14:50

1M ago14:50

14:50

New data reveals a significant divide in the managed service provider (MSP) landscape, with AI and infrastructure maturity emerging as key factors distinguishing high-growth MSPs from their lower-growth counterparts. A report from JumpCloud indicates that while 89% of MSPs saw revenue growth in 2024, only 22% achieved high growth, defined as an inc…

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ERP124 - Security as a Utility 37:02

1M ago37:02

37:02

Welcome back to the Evolved Radio Podcast! In today’s episode, I’m joined by Anup Ghosh with Threatmate. Anup and I deep dive into one of the MSP industry’s hottest—and sometimes most confusing—topics: cybersecurity. But instead of focusing on the aftermath of a security incident (what they call “right of the boom”), we shift the conversation to pr…

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NWN's InterVision Deal, Empath's Insider Funding, AI Agents Emerge, Big Tech's Cybersecurity Moves 14:50

1M ago14:50

14:50

NWN Corporation has acquired InterVision Systems, a managed services provider known for its innovative IT solutions and a strong partnership with Amazon Web Services. This strategic acquisition aims to enhance NWN's offerings in customer experience, cybersecurity, and intelligent infrastructure, solidifying its position in the North American techno…

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Ep. 99: Your Summer, Your Way: Deals, Dora, and DIY Fun 24:59

1M ago24:59

24:59

Sun’s out, deals are on, and slime is flying! In this jam-packed episode of So Much More, we’re spilling the secrets behind Your Summer, Your Way at Mall of America. From crazy-good ride discounts (hello, Wednesdays in June!) to surprise giveaways, concerts, and yes—Twiggy the water-skiing squirrel—this summer is all about doing what you love. Hear…

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AI Certification for MSPs Debuts as ConnectWise and Kaseya Make Major Strategic Moves 15:36

1M ago15:36

15:36

ConnectWise has launched a unified MSP platform and an ASIO-powered professional services automation (PSA) solution at their IT Nation Secure event. The new offerings aim to streamline operations for managed service providers (MSPs) by providing features such as unified log management, automated alert triage, and customizable dashboards. The Connec…

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PC Market Growth Driven by Tariffs; AI in Customer Service Faces Trust Issues Amid Breaches 14:21

1M ago14:21

14:21

ConnectWise has confirmed it was the target of a cyber attack by a nation-state threat actor, affecting a small number of its ScreenConnect customers. The company has since patched the software and implemented enhanced monitoring measures to secure its environment. This incident highlights the increasing targeting of remote monitoring and managemen…