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Veterinary Innovation Podcast

Veterinary Innovation Podcast

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The Veterinary Innovation Podcast covers the most interesting, exciting, and controversial topics in the industry today. Veterinary technology entrepreneurs Shawn Wilkie and Dr. Ivan Zakharenkov chat with industry leaders and innovators about the biggest challenges they're facing - and how they're overcoming them.
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THE HOUSING PROBLEM

The Housing Problem

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From the days of the Koch administration to Mayor Adams stepping into City Hall, New York City has spent hundreds of billions of dollars trying to solve the city’s housing problem. Yet from sky-high rents to crumbling public housing to rising rates of homelessness, the problem persists. Join housing experts Rafael Cestero and Kirk Goodrich, as they look at how New York City’s housing problem has evolved during their combined 60 years in the industry and wrangle with the most daunting challen ...
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Veterinary professionals are masters of the clinic environment, but what happens when the electricity goes out, supplies run low, or a patient is miles from the nearest hospital? This week, Shawn Wilkie and Dr. Ivan Zak connect with Tom Roffe-Silvester from Veterinary Task Force and Exped Vet to discuss the evolution of Expedition Veterinary Medici…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Todd Zion, the Founder and CEO of Akston, a biotechnology company pioneering a new class of long-acting therapeutics for companion animals. Todd, who previously founded a company that engineered the first clinically tested glucose-responsive insulin, explains why his pivot from a $500M human health e…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Nathan Mitchell, co-founder of SIMON Education Systems, LLC, a company designing and distributing realistic and affordable veterinary diagnostic simulations. Dr. Mitchell, who started the company with his brother and mentor based on his own struggles learning diagnostics, shares how SIMON's ultra…
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High-end monitoring tech for pets is often too expensive and complicated for the average practice, creating a major barrier to reliable care. This week, Shawn Wilkie and Dr. Ivan Zak joined by hardware entrepreneur Yale Zhang, founder of Seismi Inc., to discuss how his company is disrupting the space with affordable, non-invasive monitoring. Yale s…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Kimball Carr, CEO and President of Inspire Veterinary Partners, to discuss how his company is challenging the consolidation status quo in veterinary medicine. Kimball shares his vision for a long-term growth model built on an Employee Stock Ownership Plan (ESOP), designed to fight burnout and create …
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This week, Shawn Wilkie and Dr. Ivan Zak chat with David Teaster, Product Marketing Director at SATELLAI, about how smart wearables are moving way past "just GPS.". David explains how their AI-powered collars use advanced GPS and motion tracking to spot changes in your pet's activity, give you early clues about their health, and create customizable…
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Sonya G. Gordon, a professor of cardiology at Texas A&M University and member of the Cardiac Education Group. She shares a unique perspective on how AI is transforming veterinary education and clinical practice. Dr. Gordon explains that rather than replacing veterinarians, AI is a tool that enh…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Alex Voda from The Cat Health Company to discuss how the startup became the first clinical-stage company focused on feline longevity. Alex explains why cats are better models than other species for pharmaceutical R&D and how repurposing existing drugs could accelerate new treatments. He shares insigh…
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Puppies have clear care protocols — but what about seniors?This week, Shawn Wilkie and Dr. Ivan Zak dive into conversation with Dr. Lisa Lippman from the Senior Dog Veterinary Society about how her team is closing one of the biggest gaps in veterinary medicine. She explains how the Society is closing a critical gap in veterinary education by offeri…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Joe Chickerillo from Chckvet to speak about the company's evolution from an online booking tool into a five-in-one veterinary platform. Joe explains how Chckvet integrates booking, analytics, communications, reviews, loyalty programs, and client portals into one customizable solution. He shares how c…
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Elianne Mimoun from The Veterkin Society, a virtual animal hospital created to address a challenge many veterinarians face after leaving clinical practice or never in clinical practice: access to affordable tools, medications, and diagnostics. Drawing on her 20+ years in veterinary medicine, Dr…
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This week, Shawn Wilkie and Dr. Ivan Zak meet with Dr. Eve Hanks, the founder of MI:RNA Diagnostics to chat about her remarkable journey from clinical veterinary practice to becoming the CEO of a pioneering diagnostics company. Eve shares how her background in immunology led to the creation of an AI-powered platform that uses microRNA to detect dis…
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What if the most effective way to innovate in veterinary medicine isn't to start something new, but to take something that already works and make it work better? This week, Shawn Wilkie and Dr. Ivan Zak explore insights from Luke Hedlund, the Founder of Tucannon Partners, about exactly that approach. Luke is looking for one business within vet med …
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Michael Blackwell from the University of Tennessee, and the Director of AlignCare Health Inc., about the increasing challenges families face in accessing veterinary care and how the One Health model offers a transformative solution. Dr. Blackwell explains that many of the barriers to care stem …
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Veterinary clinics are facing growing pressure from chaotic workflows, missed calls, scattered forms, and burned-out front-desk teams. This week, Shawn Wilkie and Dr. Ivan Zak sit down with James Merchant, co-founder of ClinicWise, to explore how deeply integrated, AI-powered tools are helping practices streamline client communication, automate rep…
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This week, Shawn Wilkie and Dr. Ivan Zak connect with Cory Pinegar from Teem about how veterinary clinics can reduce overhead and improve reliability by outsourcing administrative tasks to remote teams. Cory shares how Teem's model uses structured training, real-time performance data, and an empathy-first approach to create scalable support without…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Lea-Ann Germinder, Founder and President of Germinder & Associates, Inc. They chat about the complex challenges and transformative potential of Responsible AI (RAI) in veterinary medicine. Drawing from her PhD research and presentation at Cornell's SAVY Symposium, Germinder outlines the ethical gaps,…
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This week, Shawn Wilkie and Dr. Ivan Zak talk with Mark Hines from baxtr about how veterinary clinics can use technology to streamline their operations and improve access to care. Mark shares how baxtr's software helps independent practices create custom subscription wellness plans with predictable monthly payments, automated communication, and les…
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Steve Castillo from Profit Solver about how veterinary practices can uncover hidden profits through precise, evidence-based pricing strategies. Steve shares how his patented software — already implemented in over 3,700 clinics — uses real financial data and time-motion studies to optimize service f…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome James Kademan from Veterinary Receptionists to discuss how his specialized virtual receptionist service is helping veterinary clinics overcome staffing shortages, reduce front desk burnout, and improve client communication. James also shares how AI tools like real-time transcription and chatbots are …
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Maria Morgan, co-founder of Passpaw, about how veterinary teams can turn international pet travel documentation from a time-consuming task into an efficient, team-led, and profitable service. As more clients travel with their pets post-pandemic, many practices either avoid these certificates entire…
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This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Kemba Marshall, veterinarian, DEI expert, and author of "Diversity, Equity, and Inclusion in Veterinary Medicine", to explore how psychological safety — the #1 trait of high-performing teams and the focus of the P chapter of her new book — drives innovation, improves patient care, and reduc…
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Andy Bond from BestyBnB, a tech platform providing confidential, in-home pet care during crisis situations. Andy shares how they've created a "HIPAA-compliant Airbnb for pets" supporting pet owners facing domestic violence, mental health challenges, or housing issues by partnering with social servi…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Kristin Welch, the founder of DVM STAT Consulting, for a deep dive into how teleconsultation is transforming access to specialty care in veterinary medicine. They explore the unique benefits of doctor-to-doctor virtual consultations, how AI is being used to streamline the review of complex medica…
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Rafael and Kirk talk to Molly Park, commissioner of NYC's Department of Social Services, about the real drivers of homelessness in New York, the city's unique right to shelter, and how to house our neighbors with the most acute mental health challenges. Also, supportive housing, how to improve rental assistance, and using project-based vouchers to …
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Andrew Ciccolini from Serenity Vet, a new relief platform that uniquely combines a marketplace connecting veterinarians with employers and a business suite featuring financial planning tools for both. They discuss why relief work is growing, how Serenity Vet differentiates itself with features …
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This week, Shawn Wilkie and Dr. Ivan Zak joined by Chuck Rich from Greysteel to discuss current trends in veterinary real estate, including the sale-leaseback model, navigating corporate acquisitions, and strategies for practice owners to unlock equity and plan for retirement or expansion. Learn more about GreySteel. Chuck Rich recommends "Extreme …
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This week, Shawn Wilkie and Dr. Ivan Zak chat with Ryan Salvino, the co-founder of VetTalk Software, about their automated client education system that integrates with veterinary practice management systems. Ryan shares how VetTalk improves compliance, reduces staff workload, and ensures better pet care through pre and post-appointment educational …
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Emily Hubbard, the Chief Medical Officer at Veterinary Innovative Partners (VIP), to talk about fostering healthy communication, conflict resolution, and leadership in veterinary practices. Dr. Hubbard shares how VIP supports autonomy, empowers hospital teams, and advances the veterinary field th…
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This week, Shawn Wilkie and Dr. Ivan Zak joined by Dr. Rory Lubold, Founder of Affordable Pet Labs, a company dedicated to making diagnostic testing more accessible and affordable for pet owners nationwide. They discuss breaking barriers to veterinary care — both in terms of cost and accessibility — and how their in-home blood collection and at-hom…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Aoife Caulfield, Partnerships and Acquisitions Lead at Village Vets Ireland, to talk about building partnerships, challenges of consolidating practices, innovative practice ownership models, and the future of veterinary in Ireland. She also shared insights on the importance of leadership, networking,…
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This week, Shawn Wilkie and Dr. Ivan Zak are joined by Suvi Irvine, Clinical Development Manager at Blue River PetCare, to discuss how AI innovations provide a path forward to increasing efficiency, reducing burnout, and improving care access without compromising staff well-being. Learn more about Blue River PetCare. Suvi Irvine recommends YouTube …
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Price Fallin, Co-Founder and Chief Innovation Officer at Otto (formerly TeleVet), where he shares the journey of Otto, a leading workflow automation platform. He discusses the challenges of rapid growth, the impact of COVID-19, and how automation can unlock new opportunities for veterinary practice e…
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This week, Shawn Wilkie and Dr. Ivan Zak are joined by Joseph Faiella, Chief Commercial Officer at Moichor, to discuss advancements in veterinary diagnostics using AI technology. Joe explains how Moichor provides fast, reliable cytology and pathology results, offering a flexible, affordable, and accessible diagnostic option for practices of all siz…
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Rafael and Kirk talk to Cea Weaver, coalition director at Housing Justice For All, about the ideological diversity of the pro-homes movement, what exactly is social housing, and the housing deal Governor Hochul struck with the State Legislature. Also, how can we protect tenants while ensuring there are adequate resources to invest in maintaining an…
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This week, Shawn Wilkie and Dr. Ivan Zak welcome Ryan Leech from First 100 Consulting, a veterinary industry consultant and host of The Bird Bath podcast. Ryan shares insights from his consulting experience, discusses the intricacies of veterinary industry trends, technological advancements, and the effects of AI on the field. He also explores futu…
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This week, Shawn Wilkie and Dr. Ivan Zak are joined by Julia Loew, the Senior Vice President of Commercialization Services at MWI Animal Health, a division of AmerisourceBergen. Together, they discuss MWI's shift toward technology-driven solutions and its innovative sustainability initiatives, including the sustainable tote delivery program. Julia …
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