At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike M ...
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Laura Eich Podcasts
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Creating a Joyful Workplace feat. Richard Sheridan
1:11:40
1:11:40
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1:11:40Today’s guest is a big deal. He’s the CEO of software company Menlo Innovations and the author of two highly recommended books—Joy Inc., and Chief Joy Officer, and he joins us today to share some of the incredible insights he has gained during his impressive career. From his definition of joy at work and how he has built a very unique professional …
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Leadership isn’t a static role. It’s a balancing act. In this heartfelt season finale of Love in Leadership, Laura and Mike reflect on the highs and challenges of leadership, personal growth, and building meaningful connections in business and life. From stories of transformative company retreats to candid reflections on maintaining work-life balan…
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Passion, Purpose, and Quality of Life feat. Meghan French Dunbar
1:13:27
1:13:27
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1:13:27The landscape of the business world is changing for the better and to help people prioritize family, personal life, and passion. Not only do these changes make for better employees, but they also improve the overall quality of their lives. Today’s guest is an incredible entrepreneur whose mission is to help other business leaders lead with purpose!…
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Creating An Ecosystem feat. Tara Milburn
1:05:43
1:05:43
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1:05:43No matter what industry you are in, swag is everywhere and, when used correctly, can be a very effective vehicle for marketing. Today’s guest is a leader in this field and has made it her mission to create a human-centric ecosystem in her business. Tara Milburn joins us today to discuss her career, her business, Ethical Swag, and the importance of …
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Meeting People Where They're At feat Brandon Cruise & Jeff Konczak
59:41
59:41
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59:41If you want to be a successful leader, you need to be present with each person you interact with, prioritize the growth of your team, and meet people where they’re at. Today on Love In Leadership, we are joined by BIGGBY® COFFEE partners, Brandon Cruise and Jeff Konczak to discuss what has brought them success in their leadership journeys. Hear all…
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Key Points From This Episode: [00:45] Catching up with your hosts, Mike McFall and Laura Eich. [03:00] Mike shares details about his son’s program, Class Afloat. [05:40] The need for organizations to consistently change and evolve over time. [09:20] Navigating change as someone who seeks stability and consistency. [11:30] The impact on the culture …
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Leadership, Love Languages, & Lasting Impact feat. Ed Buison
1:00:10
1:00:10
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1:00:10Guest Bio: Ed Buison is an Area Representative of BIGGBY® COFFEE in Oakland County, Michigan. He’s a B.S. graduate in Computer Science and a Master’s recipient in Business Administration from Wayne State University, with a decade of experience in computer programming. Together with his wife, Eileen, Ed has two other businesses—Avalon Care, LLC and …
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The Difference Between Management & Leadership feat. Rick Loera
54:12
54:12
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54:12Rick Loera is a dedicated BIGGBY® COFFEE franchise owner and the 2024 BIGGBY Cup Winner, recognized for his commitment to fostering a positive work environment. With a background of nearly 30 years in restaurant management, including roles with Bob Evans and Outback Steakhouse, Rick brings a wealth of experience in leadership and team development. …
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Guest Bio: Alisha Beck, originally from southeast Michigan, has a rich background in people-oriented roles. Starting her career at Dunkin Donuts, she transitioned to BIGGBY® COFFEE, where she has held various positions at store and home office levels, including personal development mentoring, culture development, and employee coaching. Alisha curre…
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Anarchy, Synergy, and Just Doing Good Work feat. Ari Weinzweig
56:52
56:52
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56:52‘Having a vocation is like falling in love, and it works out,’ says writer, anarchist, and philosopher, Paul Goodman. Ari Weinzweig holds the title of co-founder and CEO at Zingerman’s, but he is also an anarchist and philosopher. During this episode, he joins us in conversation to tell his story and share the guiding principles behind his life phi…
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Build a Bus People Want to Ride - LIVE at BIGGBY Nation Summit!
44:52
44:52
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44:52BIGGBY Coffee feels more like a family than a typical franchise. In this live-recorded episode from the BIGGBY Nation Summit, we dive into the power of community in business. Hosts Mike McFall and Laura Eich, joined by a live audience of franchisees and staff, use the BIGGBY brand as a lens to discuss how to foster relationships and culture within …
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Welcome back to Love in Leadership! In the season two premiere, Laura and Mike dive into how BIGGBY® COFFEE is doubling down on leadership rooted in love and personal growth. They discuss recent shifts, from Mike’s return to a day-to-day focus to Laura’s expanded role that includes leading the BIGGBY COFFEE Operations team as well as the Life You L…
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GUEST BIO: Ryo Zsun is the culture maestro for the Zappos family of companies, as well as a keynote speaker and thought leader on the power of cultivating healthy workplaces. Everywhere he goes, he shares Zappos’ message of putting people first. Links LinkedIn CORE TOPICS + DETAILS: [0:35] - Back to Work (Without the Awkwardness) Comparing sabbatic…
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Bridging Visions Workplaces, parenthood, and the quest for fulfillment CORE TOPICS + DETAILS: [1:49] - The Power of Visioning Looking forward to look backward Laura shares a personal story about how a visioning exercise led her to reconsider her stance on having children, illustrating how professional tools and exercises can profoundly influence pe…
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Start Running & Keep Running (featuring Caitlin Townsend Lamb)
1:12:32
1:12:32
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1:12:32Start Running & Keep Running (featuring Caitlin Townsend Lamb) Discussions on where inspiration meets discipline GUEST BIO: Caitlin Townsend Lamb is the Director of People Advancement and Continuous Improvement Systems at Cascade Engineering, where she has dedicated over 14 years to putting people first. Starting her journey as an executive assista…
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A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher)
1:07:24
1:07:24
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1:07:24A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher) Two franchisees discuss leadership, legacy, and leaning on employees for wisdom GUEST BIO: Jon Sell is a seasoned entrepreneur and a passionate advocate for positive workplace culture. With a background as an environmental scientist, Jon transitioned from the corporate world to become a…
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HR: Human Revolution (featuring Katrina Ghazarian)
1:14:28
1:14:28
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1:14:28HR: Human Revolution (featuring Katrina Ghazarian) Putting the human back in human resources GUEST BIO: Katrina Ghazarian is a dynamic CEO of Gameday HR, known for her innovative approach to human resources and workplace culture. With a background that spans from banking to HR, she brings a unique blend of practical experience and insightful leader…
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Words, Actions, and Where They Meet (featuring Alisha Beck, Jeremy DeRuiter, & Brie Roper)
1:19:40
1:19:40
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1:19:40Words, Actions, and Where They Meet (featuring Alisha Beck, Jeremy DeRuiter, & Brie Roper) A dive into the principles guiding the Life You Love LaboratoryTM GUEST BIO: Alisha Beck, originally from southeast Michigan, has a rich background in people-oriented roles. Starting her career at Dunkin Donuts, she transitioned to BIGGBY® COFFEE where she ha…
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Reading Between the Lines (featuring Tom Belongia)
1:05:46
1:05:46
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1:05:46Reading Between the Lines (featuring Tom Belongia) A franchise owner shares the simple power of listening GUEST BIO: Tom Belongia is an influential franchise owner and area representative for BIGGBY® COFFEE in Wisconsin. His journey from working at Pilot Travel Centers to becoming a key player at BIGGBY® COFFEE showcases his dedication to community…
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Don’t Wait for Perfect (featuring Jodi Latuszek)
1:06:06
1:06:06
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1:06:06Don’t Wait for Perfect (featuring Jodi Latuszek) The best way to end up with a great culture is to start trying GUEST BIO: Jodi Latuszek is BIGGBY® COFFEE's Vice President of HR, Legal, and ESG Programming. In her own words, her job is to “help our company support people better.” She’s responsible for ensuring that all of BIGGBY® COFFEE's practices…
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If You Want to Change the World (featuring Nathan Havey)
1:00:39
1:00:39
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1:00:39If You Want to Change the World (featuring Nathan Havey) Nathan Havey on conscious capitalism, leadership caps, and more GUEST BIO: Nathan Havey is on a mission to redefine success in the business world. He's also the mastermind who helped transform BIGGBY® COFFEE into a beacon of conscious capitalism. He's since developed a network of over 65 top-…
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Welcome to Love in Leadership Our first episode introduces the themes and mission of this podcast CORE TOPICS + DETAILS: [0:39] - BIGGBY® COFFEE and the LifeLabTM Telling the story of how we got here At the episode’s start, Laura and Mike dive into a brief history of BIGGBY® COFFEE, LifeLabTM, and the concept of Love in Leadership. After a handshak…
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At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more y…
…
continue reading