Frank van HarmelenMuch of the conversation around AI architectures lately is about neuro-symbolic systems that combine neural-network learning tech like LLMs and symbolic AI like knowledge graphs.Frank van Harmelen's research has followed this path, but he puts all of his AI research in the larger context of how these technical systems can best sup…

Denny VrandečićAs the founder of Wikidata, Denny Vrandečić has thought a lot about how to better connect the world's knowledge.His current project is Abstract Wikipedia, an initiative that aims to let anyone anywhere on the planet contribute to, and benefit from, the world's collective knowledge, in their native language.It's an ambitious goal, b…

Charles IvieSince the semantic web was introduced almost 25 years ago, many have dismissed it as a failure.Charles Ivie shows that the RDF standard and the knowledge-representation technology built on it have actually been quite successful.More than half of the world's web pages now share semantic annotations and the widespread adoption of knowledg…

Andrea GioiaIn recent years, data products have emerged as a solution to the enterprise problem of siloed data and knowledge.Andrea Gioia helps his clients build composable, reusable data products so they can capitalize on the value in their data assets.Built around collaboratively developed ontologies, these data products evolve into something tha…

Jeff EatonModern content systems are complex and abstract, presenting problems for managers who want to understand how their content is performing.At Autogram, Jeff Eaton and Karen McGrane have developed a content observability framework to address this complexity.Their framework evaluates the composition, quality, health, and effectiveness of cont…

Modern content systems are complex and abstract, presenting problems for managers who want to understand how their content is performing. At Autogram, Jeff Eaton and Karen McGrane have developed a content observability framework to address this complexity. Their framework evaluates the composition, quality, health, and effectiveness of content prog…

Dave McCombDuring the course of his 25-year consulting career, Dave McComb has discovered both a foundational problem in enterprise architectures and the solution to it.The problem lies in application-focused software engineering that results in an inefficient explosion of redundant solutions that draw on overlapping data sources.The solution that …

Jeffrey A. "jam" McGuireAligning and orchestrating product content for complex business use cases is much easier when you have a framework to structure and guide your efforts.Jeffrey A. "jam" McGuire and his business partner developed the "value map" framework to structure and organize product marketing information. This helps them to align interna…

Aligning and orchestrating product content for complex business use cases is much easier when you have a framework to structure and guide your efforts. Jeffrey A. "jam" McGuire and his business partner developed the "value map" framework to structure and organize product marketing information. This helps them to align internal stakeholders on strat…

Ole Olesen-BagneuxIn every enterprise, says Ole Olesen-Bagneux, the information you need to understand your organization's metadata is already there. It just needs to be discovered and documented.Ole's Meta Grid can be as simple as a shared, curated collection of documents, diagrams, and data but might also be expressed as a knowledge graph.Ole app…

Andrea VolpiniYour organization's brand is what people say about you after you've left the room. It's the memories you create that determine how people think about you later.Andrea Volpini says that the same dynamic applies in marketing to AI systems. Modern brand managers, he argues, need to understand how both human and machine memory work and th…

Jacobus GelukThe arrival of AI agents creates urgency around the need to guide and govern them.Drawing on his 15-year history in building reliable AI solutions for banks and other enterprises, Jacobus Geluk sees a standards-based data-product marketplace as the key to creating the thriving data economy that will enable AI agents to succeed at scale…

Rebecca SchneiderSkills that Rebecca Schneider learned in library science school - taxonomy, ontology, and semantic modeling - have only become more valuable with the arrival of AI technologies like LLMs and the growing interest in knowledge graphs.Two things have stayed constant across her library and enterprise content strategy work: organization…

Ashleigh FaithWith her 15-year history in the knowledge graph industry and her popular YouTube channel, Ashleigh Faith has informed and inspired a generation of graph practitioners and enthusiasts.She's an expert on semantic modeling, knowledge graph construction, and AI architectures and talks about those concepts in ways that resonate both with h…

Experience design for readers of online content gets a lot of attention. The authors who create the content and get it ready for publication aren't as well served. In his new book, Designing Content Authoring Experiences, Greg Dunlap addresses this situation, showing content-system creators how to design better interfaces, streamline workflows, and…

Greg DunlapExperience design for readers of online content gets a lot of attention. The authors who create the content and get it ready for publication aren't as well served.In his new book, Designing Content Authoring Experiences, Greg Dunlap addresses this situation, showing content-system creators how to design better interfaces, streamline work…

Sarah JohnsonSarah Johnson asks, "If a digital experience is a conversation with a user, how can you have that conversation if you don't know what the words are?"Sarah addresses the crucial role of content in her new book, "Content-first Design," tackling both the pragmatic aspects of a content-first approach to design as well as how to advocate fo…

Sarah Johnson asks, "If a digital experience is a conversation with a user, how can you have that conversation if you don't know what the words are?" Sarah addresses the crucial role of content in her new book, "Content-first Design," tackling both the pragmatic aspects of a content-first approach to design as well as how to advocate for content pr…

Leah Buley and Joe NatoliBoth UX and content professionals routinely find themselves on teams where they are the sole practitioner of their craft.Leah Buley and Joe Natoli recently revised "The UX Team of One" (use code ELLESS15 at checkout to get 15% off through then end of February) to share their pragmatic take on solo UX practice, deftly balanc…

Both UX and content professionals routinely find themselves on teams where they are the sole practitioner of their craft. Leah Buley and Joe Natoli recently revised "The UX Team of One" to share their pragmatic take on solo UX practice, deftly balancing the application of human-centered research insights with the need to show the business value of …

Rob PunselieA truly customer-focused content strategy is the cornerstone of good customer experiences.Over the past 25 years, Rob Punselie has developed and honed content discovery research methods based on time-tested usability knowledge and the Jobs to Be Done product-development framework.This approach has helped him consistently deliver to his …

A truly customer-focused content strategy is the cornerstone of good customer experiences. Over the past 25 years, Rob Punselie has developed and honed content discovery research methods based on time-tested usability knowledge and the Jobs to Be Done product-development framework. This approach has helped him consistently deliver to his clients ef…

Alan J. PorterStorytelling is the oldest content practice. Alan Porter helps enterprises and content practitioners improve their story craft.Alan shows how better stories both convey the unique benefits of a business to their customers and improve cross-functional communication within organizations.We talked about: Content Pool, the enterprise cont…

Storytelling is the oldest content practice. Alan Porter helps enterprises and content practitioners improve their story craft. Alan shows how better stories both convey the unique benefits of a business to their customers and improve cross-functional communication within organizations. https://ellessmedia.com/csi/alan-porter/…

Joe GollnerAs recently as 40 years ago, we didn't have much need for the word "content."But as soon as we started delivering the same information via multiple channels, we needed a way to identify the essential elements of content assemblies and to work with them independent of their various manifestations in information products. So the concept of…

As recently as 40 years ago, we didn't have much need for the word "content." But as soon as we started delivering the same information via multiple channels, we needed a way to identify the essential elements of content assemblies and to work with them independent of their various manifestations in information products. So the concept of "content"…

Stephanie PereiraLocalizing digital product content is challenging on its own. When you add the need to communicate about sensitive financial topics to very specific audiences, the complexity of the work quickly grows.Stephanie Pereira is a content design manager working on the Google Payments product. She deftly balances a range of internal compli…

Localizing digital product content is challenging on its own. When you add the need to communicate about sensitive financial topics to very specific audiences, the complexity of the work quickly grows. Stephanie Pereira is a content design manager working on the Google Payments product. She deftly balances a range of internal compliance and design …

Colleen JonesNow in its third edition, Colleen Jones's book "The Content Advantage" has become a classic in the content-profession literature.The new edition of the book continues to highlight content intelligence and content effectiveness and adds a new focus on the impact and use of AI in content programs. It also takes a fresh look at the enduri…

Now in its third edition, Colleen Jones's book "The Content Advantage" has become a classic in the content-profession literature. The new edition of the book continues to highlight content intelligence and content effectiveness and adds a new focus on the impact and use of AI in content programs. It also takes a fresh look at the enduring concepts …

Chris BachOver the past ten years, Chris Bach has been at the forefront of the transformation of web development.Chris coined the term "Jamstack," which refers to one of the first conceptions of a composable web architecture (the acronym JAM accounts for the JavaScript, APIs, and markdown that make up a simple decoupled web system).He also founded …

Over the past ten years, Chris Bach has been at the forefront of the transformation of web development. Chris coined the term "Jamstack," which refers to one of the first conceptions of a composable web architecture (the acronym JAM accounts for the JavaScript, APIs, and markdown that make up a simple decoupled web system). He also founded Netlify,…

Fran AlexanderThere is always more taxonomy work to be done than there are practitioners to do it. Fran Alexander's solution to this imbalance is to democratize taxonomy practice.Fran's work actually spans the full range of semantic practices, from simple term lists to taxonomies, thesauruses, and ontologies and knowledge graphs. Wherever she's wor…

There is always more taxonomy work to be done than there are practitioners to do it. Fran Alexander's solution to this imbalance is to democratize taxonomy practice. Fran's work actually spans the full range of semantic practices, from simple term lists to taxonomies, thesauruses, and ontologies and knowledge graphs. Wherever she's working in this …

Mike GiffordWhere web accessibility, digital sustainability, content management, open-source software, and web standards intersect, you'll find Mike Gifford.Mike is the open standards and practices lead at Civic Actions, a company that helps governments deliver better digital services.Through his practice, Mike ensures that the content systems they…

Where web accessibility, digital sustainability, content management, open-source software, and web standards intersect, you'll find Mike Gifford. Mike is the open standards and practices lead at Civic Actions, a company that helps governments deliver better digital services. Through his practice, Mike ensures that the content systems they deliver a…

Michele Ann JenkinsThrough her taxonomy and other information architecture work, Michele Ann Jenkins helps people across the organizations she works with align their mental models and terminology usage.This alignment of concerns and language forms the foundation of the semantic architecture that is so crucial to modern content systems.We talked abo…