Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.
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The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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Engage thinkers and doers philosophically. Profile the ones that move the world forward and decode how they think.
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The Human Truth Podcast is brought to you by Visier. Each episode we unpack a hot workforce statistic to find the truth in it that matters to real people like you. We ask: Where’d it come from? Is it true? And why should we care? For more information visit visier.com
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Welcome To AI Agent World! (Everything you need to know about the AI Agent market.)
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25:33This week, in advance of major announcements from us and other vendors, I give you a good overview of the AI Agent market, and discuss the new role of AI governance platforms, AI agent development tools, AI agent vendors, and how AI agents will actually manifest and redefine what we call an “application.” I discuss ServiceNow, Microsoft, SAP, Workd…
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Dara Engle, CHRO of ORIX, Describes Global HR Governance
20:18
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20:18In this episode of the WhatWorks podcast, Dara Engle, CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization. Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From …
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Is The HR Profession As We Know It Doomed? In A Way The Answer is Yes.
32:03
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32:03In this week’s podcast I discuss my meetings with many companies in Europe about “how to rapidly implement AI” to improve productivity and scale. And every single company is being asked to do this now, some with very mature and sophisticated plans. So the first question I ask is “how do we implement AI to improve the productivity of the company” an…
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What Does AI-Native Mean? How "AI-First" Apps Change HR.
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20:50This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D. I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking. Vend…
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Transforming The Talent Acquisition Function at NHS, UK
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18:37Alfredo Thompson, Chief People Officer at Royal United Hospitals Bath, NHS Foundation Trust, talks with Kathi Enderes about how he is leading an end-to-end transformation of talent acquisition and onboarding for the Trust. Built on principles of customer orientation and systemic HR®, the organization shifted recruitment from a compliance-oriented f…
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How AI Is Blowing Up The Corporate Learning Market: The Whole Story
36:24
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36:24This week I detail the whole story: how the $360 billion corporate learning market is being blown up by AI. This tidal wave has now arrived, with every major company asking “how can I get rid of a third of my training department and deliver skills faster in the flow of work?” What happens to the Chief Learning Officer? What happens to the LMS? Is I…
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The Galileo™ Mercury Release: Reasoning, Talent Intelligence & More
12:13
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12:13Introducing the Galileo Mercury Release: a new reasoning model, extensive new data and information from Lightcast, the Universal Competency Framework from SHL, and our first “consultant mode” feature, Intelligent Benchmarking. Galileo is now the essential AI tool for HR professionals around the world. Get Galileo Today!…
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The Impact Of "Tariff Liberation Day" on Human Resources
19:28
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19:28This week the economic environment changed, with new US reciprocal tariffs launched on 180 countries. The net impact, which is hard to predict, is lots of strategy discussions about manufacturing, redeployment of resources, price increases, and possible economic slowdown. In today’s podcast I explain what this means to you, as an HR leader or HR pr…
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Are You An Innovative HR Officer? Hear From Jörg Dersch of XPAY
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19:35Jörg Dersch, CHRO at XPAY, joins Kathi Enderes to discusses innovation in HR and how CHRO’s can stay ahead. He also shares advice to CEOs about their role in HR issues. He shares his journey into HR leadership and how HR leaders can become true strategic partners in their organizations. From navigating digital transformation to building business ac…
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Does Kindness Matter In Business? Today, Yes, More Than Ever.
16:42
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16:42What’s the solution to political, economic, and global conflict? It’s not more anger and competition, it’s kindness. In this podcast I try to convince you that Kindness, the act of listening, caring, and helping, is a real secret weapon. Additional Information The World Happiness Report (which proves that trust and social connections matter more th…
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U.S. Tariffs Force CHROs to Rethink Talent Strategy—Are You Ready?
10:22
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10:22Today I wanted to briefly discuss the impact of US Tariffs on manufacturing talent. As many of you know, decisions about where to locate manufacturing are very big and very important. As you’ll hear, much of your company’s response may come down to talent and skills issues, since manufacturing skills are in short supply. I hope this conversation he…
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How Draup Is Expanding The World Of Talent Intelligence
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26:07Today I talk with Vijay Swaminathan, the CEO and co-founder of Draup, one of the most amazing data and insights providers in HR. Vijay and his partner Vamsee Tirukkala were the original founders of Talent Neuron, a pioneer in talent planning. Now, with Draup, they’ve gone an order of magnitude beyond to build a data platform that identifies skills,…
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The Revolution In Corporate Learning Begins: Join The Crusade
19:12
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19:12In this podcast I describe the massive AI-powered revolution starting in corporate L&D, and give you some history, context, and a mandate for the future. This is based on a massive research program we’ve been doing for the last year and I’m now convinced that this entire $360 Billion market is going to reinvent itself. Vendors mentioned include San…
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CodeSignal: Groundbreaking AI Skills Assessment Arrives
20:32
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20:32Tigran Sloyan, CEO of CodeSignal, talks with Kathi Enderes about his company’s mission to transform skills assessment and development with AI. He shares insights from his experience at Google, where he recognized flaws in hiring practices that prioritize resumes over actual skills. Tigran explains how CodeSignal evolved from technical skills assess…
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Tasks vs. Skills: Stories In AI-Based Job Transformation
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19:44Everyone is talking about productivity, layoffs, and job redesign. In this week’s podcast I share much of what we’re learning in AI-based job design, all with a focus on productivity. I discuss the role of Reejig, Gloat, Draup and the shift from “skills-based organization” strategies to “task and activity” redesign. And I also share my experiences …
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How CHROs Shape The Workforce Of The Future: Caryn McGarry of ICF
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18:06In this episode of the WhatWorks podcast, Caryn McGarry, CHRO of ICF, describes her journey to CHRO how she manages HR in a highly competitive professional services company. Caryn shares insights on the detailed nature of the C-suite partnership and how her unique career path contributes to her C-level business role today. ICF is a large profession…
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Bonus Episode: What Happened To Our Sense Of Trust?
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16:11After an intense week in Europe at an HR Technology conference, I want to share my deep perspectives on Trust, which is in very short supply these days. Not only do European leaders mistrust the US right now, the Edelman Trust Barometer shows that 2/3 of employees no longer trust the CEOs of their own companies. In an effort to help you think this …
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After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, AI is also likely to eliminat…
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AI Transformation From The Frontlines: Lessons Learned, Why Employees Are Worried
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20:40This week I summarize some of the hard-hitting AI transformation and productivity stories we’re hearing from clients, and I explain the various ways to approach these topics. I also discuss the surprising pushback on DEI and how workforce fear and stress has risen in our companies. All this leads to a new and important new role for HR leaders: driv…
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AI Arrives In Corporate Learning: Welcome to Arist
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18:06This week I interview CEO of Arist Michael Ioffe, one of the most innovative entrepreneurs I’ve met. Michael and his team have built an astounding message-based learning platform that uses AI to build content, distribute content, and even do needs analysis. For those of you who are L&D or learning geeks, you really need to listen to this podcast. A…
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Don't Blame The Workers. Let's Be Honest About Productivity and Bureaucracy
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20:59This week I share perspectives on the huge theme of “taking a chainsaw to bureaucracy” and improving productivity. Is it fair to “Blame the Workers” for the bureaucracy we face? There is a growing trend toward strategic layoffs and workforce redeployment around AI, and this is just the beginning. But rather than blaming the workers for the problem,…
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CHRO Insights: Arne-Christian Van Der Tang, HR Leader at TomTom
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19:06“The moment your HR organization can be ‘replicated’ into another company, you’ve failed as a CHRO.” In this podcast Arne-Christian explains why the CHRO is no longer an HR leader, but now a business transformation executive. Arne-Christian describes his career path to becoming a CHRO, identifies the key behaviors and characteristics that helped hi…
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Jamie Dimon's Town Hall And What It Means (And Is Elon Musk Right?)
20:33
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20:33In this podcast I want to talk about Jamie Dimon’s recent town-hall at JP Morgan Chase. He describes his frustration with remote work, bureaucracy, and lack of productivity in vivid language. As you’ll hear from my comments, I have 100% sympathy for his feelings, but the answer is not as simple as forcing people into the office or laying off 10% of…
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Secrets Of The High-Performing CHRO: It's Harder Than It Looks
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20:50In this week’s podcast I introduce our new research on the important and fast-changing role of CHRO, or Chief People Officer. Over the last decade this role has exploded in scope and importance, leaving many CEOs and CHROs working to keep up. After a year of research studying the career history and performance of more than 20,000 senior HR leaders,…
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Welcome to Enterprise AI: Multi-Functional Agents Change Everything
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22:38This week I discuss the rapid evolution of AI Agents in the Enterprise, and how they’re starting to replace billions of dollars of legacy enterprise software. It won’t happen overnight, but using our four-stage model, companies are rapidly looking at ways to use AI platforms to assist, automate, and integrate business workflows in ways that ERP and…
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Lloyds Banking Group Describes Its $3B Business and Talent Transformation
18:43
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18:43Lloyds Banking Group, the largest bank in the UK, is undergoing a £3 Billion business transformation focused on enhancing customer experiences, integrating products and services, and leveraging technology to improve service delivery. Holly Quincey, Chief Talent Officer, describes the company’s accompanying talent transformation, particularly its sk…
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Tactics for Elevating & Optimizing Your Teams in 2025 with Stephanie Middaugh, Founder & CEO of Phoenix GTM Consulting
37:20
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37:20In the season finale of The Enablement Edge, hosts Steve and Amber chat with Stephanie Middaugh, Founder & CEO of Phoenix GTM Consulting, about where to succeed in enablement in 2025. Together, they tackle the industry's current challenges, including burnout and exhaustion among professionals, while highlighting the need to sustain passion and empa…
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Can Executive Orders Drive Change? Or Do We Think About Change Differently?
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17:15Change and transformation is the theme for 2025. 53% of CEOs believe their company will not exist in ten years, with iconic brands like Starbucks, Boeing, Nike, Intel, Southwest, and Target going through turnarounds. And 93% of CEOs believe AI will totally transform their operating model. (PwC CEO Survey.) At the same time we’re witnessing a massiv…
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How Booz Allen Creates Validated Skills With Scale And Precision
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20:26Jim Hemgen, Director of Talent Development at Booz Allen Hamilton, talks with Kathi Enderes about how the company creates validated skills across hundreds of domains, including AI. This success story defines the journey for every company. Using skills validation provided by Workera, and content from Udemy and HackerRank, Booz Allen has created a hi…
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DEI Firestorm and Alarming Decline In Trust Defines Our 2025 Mandate
18:42
18:42
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18:42In this conversation, I discuss the DEI firestorm, the evolution and current state of Diversity, Equity, and Inclusion (DEI) initiatives in the corporate world, the alarming decline in trust towards businesses, and the necessity for companies to reinvent themselves in the face of changing market dynamics and the rise of the ‘super worker’. I also e…
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How To Become An AI Pacesetter: Superworker Explained
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20:43In this podcast I explain the four-stages of AI transformation and detail why and how “AI Pacesetters” will far outperform others in their AI business transformations. The Rise of the Superworker research explains this in more detail. The Rise of the Superworker predictions report is available to all users of Galileo, The Josh Bersin Academy, or Co…
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The Rise Of The Superworker: Delivering On The Promise of AI
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20:39How do you deliver on the promise of AI in your team, your company, and your career? Welcome to The Rise of the Superworker, our new research on the organizational adoption of AI. This research explains how organizations and leaders can redesign work, jobs, and customer experiences to deliver on the promise of AI. And as you’ll hear, job opportunit…
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PayPal Builds New Manager Capabilities with Precision Development
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21:20How do you build precision leadership skills at scale? Kendra Goldbas, Global Head of Learning & Development at PayPal, describes the world-class new manager development program at PayPal, MAPS (Managing at PayPal Successfully). During the pandemic PayPal grew rapidly and needed a world-class leadership development program for remote leaders. The M…
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Welcome to HR in 2025: The Five Big Challenges Ahead
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21:39Welcome to 2025, where I discuss the five big challenges ahead. These include (1) economic uncertainties, bifurcated labor market, (2) the impact of AI on the workforce and the Rise of Superworkers, (3) the new “soup” of issues in employee experience, which lands in HR’s lap, (4) the changing nature of leadership and leadership development, and (5)…
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Galileo™ Speaks! Are You Ready For The AI Onslaught In 2025?
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22:48Welcome to 2025. Today I give you a sneak preview of Galileo as a voice assistant, powered by our upcoming mobile app. And I give you a preview of your enormous 2025 role in embracing, adopting, and optimizing the use of AI in your company. I highlight three major themes for the year. First, the use of intelligent agents in your own work throughout…
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A Tumultuous End To 2024, What Has Changed As We Look To 2025?
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27:55In this discussion I reflect on the significant events and trends of 2024, highlighting the impact of global conflicts, economic change, labor market dynamics, and the transformative role of AI in organizations. What has changed? I discuss the evolving nature of DEI, the new model of leadership which emerged, and the transformation of HR into a mor…
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Deel's Hyper-Scale, Game-Changing Approach to Globalization
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19:39How has Deel grown from zero to 4,500 employees in 100 countries in less than five years? It’s an amazing story of hyperscale growth and passionate customer focus. In today’s podcast Alex Bouaziz, CEO of Deel, talks with Kathi Enderes about his own journey from environmental engineer to founder of an HR tech company. Alex explains how he started De…
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Workday Rising, Precision Talent Acquisition, The Future Role of the CHRO
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23:32In this conversation I share insights from my recent trip to Europe, focusing on the Workday Rising event, the current state of talent acquisition, and the evolving role of CHROs in strategic workforce planning. I discuss the importance of systemic talent acquisition, the emergence of “Precision Talent Acquisition” and the entire redefinition of th…
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How AI Will Revolutionize The HR Department, In Detail. E205
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15:16I know most of you have used ChatGPT, Galileo, or other AI tools in your job, but you haven’t seen anything yet. In this podcast I walk through a complete end-to-end scenario to show you precisely how AI agents will automate, scale, integrate, and vastly improve the process of hiring, onboarding, performance management, internal mobility, and more.…
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The End Of The American Dream? How Automation Works To Your Advantage (or Not). E204
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15:55What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce. And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what we call Superworkers, all with a goal of …
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WhatWorks: Sanford Health Develops Mission-Driven Leaders at All Levels
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20:51Linda Kirchhevel, Director, Talent & Leadership Development at Sanford Health talks with Kathi Enderes about their leadership development program. Linda discusses how the organization’s frequent mergers caused them to prioritize creating a unique leadership framework centered around the mission of the organization. (Sanford Health is the largest ru…
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How To Accelerate The Productivity Benefits of AI? Four Stages of AI Adoption.
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19:00AI tools are rapidly sweeping across our companies in every job function, and most of us see them as “productivity tools.” Well, that’s a very limited view of the future. While AI may make you 15-20% more productive, the big payoff comes when we rethink work entirely and let AI systems take over as “autonomous agents,” albeit with our support. In t…
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People Analytics: The Next Big Step Has Arrived. Get Ready. E201
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21:08Companies have been investing in People Analytics and Industrial Psychology since the late 1800s, going back to Fredrick Taylor (time and motion studies) and Carl Jung (psychological types). The original idea was to scientifically manage work, using data to measure labor, strength, motion, and later engagement, skills, and leadership. All this effo…
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Can One AI Agent Do Everything? How To Redesign Jobs for AI? HR Expertise And A Big Future for L&D. E200
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18:56This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics. Here’s the AI summary, which is pretty good. In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He delves…
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Guest Episode: What’s Holding Back People Analytics? Discussion with Josh Bersin and Paul Rubenstein
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27:33In this special guest episode, originally featured on Josh Bersin's What Works Podcast, Josh Bersin and Paul Rubenstein, Chief Customer Officer at Visier, join forces to discuss the rapidly evolving world of people analytics. Josh and Paul share their unique perspectives on how high-performing organizations are leveraging AI, predictive analytics, …
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How AI Changes Organizations, Institutions, and Society. E199
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28:14In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture. A recent AI adoption st…
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Enhancing Adoption and Impact with an Agile Approach Featuring Sally Ladrach from SavATree
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37:54In this episode of The Enablement Edge, hosts Steve and Amber are joined by Sally Ladrach, Director of Enablement at SavATree, a full-service tree, shrub, and lawn care company with more than 100 locations across the US and Canada. The topic for today is how enablement teams can leverage agile methodologies found in product and marketing to enhance…
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What's Holding Back People Analytics? Discussion with Paul Rubenstein from Visier. E198
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27:34After decades of effort and growth, only around 10% of People Analytics teams deliver strategic business value. Many are still focused on traditional analysis of engagement, retention, leadership pipelines, and other HR measures. In this WhatWorks podcast I talk openly with Paul Rubenstein, the Chief Customer Officer at Visier, about how this marke…
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Diversity, Inclusion, DEI, and Wellbeing In The Trump Era E197
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18:36This week I discuss the issue of DEI (must it DIE?), inclusion, and corporate culture in the Trump Era. We just completed a 1.5 hour discussion with 30+ companies on the impact of the 2024 election and regardless of your political position, some people are worried. It’s clear to me that DEI (or whatever you call it) is not going away, but in this p…
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The History of Franklin Covey And The Enduring Model Of Leadership E196
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21:42In this episode of the WhatWorks podcast, Paul Walker, CEO of FranklinCovey, talks with Kathi Enderes about FranklinCovey’s history, his own journey of 25 years with the company from frontline employee to CEO, and how the company now helps large organizations like Marriott enable transformational change through individual behavior change, execution…
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