Best Joe Wiggins Podcasts (2025)

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The Future of Customer Experience in Financial Services with Agentic AI - with Abhii Parakh of Prudential Financial 26:09

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2h ago26:09

26:09

The ‘AI in Business’ podcast connects enterprise leaders with the best insights on how AI is driving measurable impact across regulated industries. In this episode, we highlight Prudential Financial’s perspective on scaling AI in customer experience, an area facing both significant opportunity and unique regulatory challenges. By featuring Abhii Pa…

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Aligning Innovation with Oversight in AI Governance for Data Teams - with Shane Wiggins of OneTrust 23:45

3h ago23:45

23:45

As AI adoption accelerates in financial services, governance leaders face the challenge of keeping oversight processes aligned with innovation. OneTrust provides data governance and risk management tools, serving over 14,000 customers worldwide across privacy, security, third-party, and AI domains. Traditional data governance models, often designed…

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Predicting System Failures with AI in Banking - with Dale Skeen of Vitria Technology 24:56

1d ago24:56

24:56

Banks face some of the highest stakes when it comes to IT reliability. Even small disruptions can ripple into regulatory exposure, reputational harm, and major financial losses. Yet many financial institutions still rely on reactive monitoring systems that chase alerts without addressing the root causes of outages. On today’s episode of the ‘AI in …

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Balancing Trade-Offs in Hybrid Cloud and the Infrastructure behind Scalable AI - with Jason Hardy of Hitachi Vantara 25:36

1d ago25:36

25:36

As enterprises scale their AI initiatives, leaders face mounting challenges in balancing compute demands, sustainability goals, and hybrid cloud strategies. Many organizations rush to secure GPUs and cloud resources without accounting for hidden costs, data bottlenecks, and sustainability trade-offs. In this episode of the AI in Business podcast, E…

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Data Pipelines that Support Globalized Education and Training Programs - with Norma Scagnoli of the Illinois Institute of Technology 32:50

2d ago32:50

32:50

As universities and enterprises both turn to large-scale digital learning, the challenges of scaling education look remarkably similar across sectors. From managing data pipelines to ensuring learners feel a sense of connection, success depends on more than just technology. In this Pure Storage-sponsored episode of the ‘AI in Business’ podcast from…

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Turning CPG Complexity into Real-Time Decisions with AI - with Henrique Wakil Moyses of Crisp 26:30

2d ago26:30

26:30

The consumer goods and retail industries face an overwhelming challenge: too much fragmented data and too little clarity. From mismatched retailer reports to legacy systems that can’t keep up with today’s SKU volumes, many organizations find themselves bogged down in “data indigestion” instead of actionable insights. Today’s guest is Henrique Wakil…

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How Financial Institutions Can Prepare for the Future of Fraud with Responsible AI Deployments - with JoAnn Stonier of Mastercard 29:22

3d ago29:22

29:22

As AI capabilities evolve, financial institutions face pressure to balance innovation with security, trust, and regulatory compliance. From fraud prevention to customer experience, deterministic AI applications continue to form the backbone of financial services—even as new technologies like generative and agentic AI emerge. In this episode, JoAnn …

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Rethinking Infrastructure As the New Competitive Edge in AI - with Deborah Golden from Deloitte 38:46

3d ago38:46

38:46

What if the real AI revolution isn’t in the models — but in the reimagined systems beneath them? In this episode, Deborah Golden, U.S. Chief Innovation Officer at Deloitte, joins Emerj CEO and Head of Research Daniel Faggella to rethink what powers (or derails) AI at scale. The conversation challenges conventional wisdom – proposing that the future…

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#65 Turning Virtual Learning into a Multiplayer Experience with Ben Somers 40:49

5d ago40:49

40:49

Many educators associate virtual learning with isolation, disengagement, and students passively staring at screens. But what if the opposite were possible? What if distance learning could be thrilling, social, even addictive—in all the right ways? In this episode, we meet Ben Somers, founder and CEO of Recess.gg, an online platform transforming vir…

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Jailhouse interview with 3 death row inmates Steven Wiggins, Jonathan Stevenson, Donald Middlebrooks 1:25:48

6d ago1:25:48

1:25:48

Please note the prisoners were on speaker phone, on a prison tablet, so that's why it is so loud/why the quality is the way it is. This was a live interview I conducted on tik tok, which i occasionally do on Tuesday's. @unforbiddentruthpodcast is my username. Donald Ray Middlebrooks In 1987, Donald Ray Middlebrooks, along with his then-teenage wife…

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Balancing Efficiency and Trust in Field Service Operations - with Eric Rivas of Electrolux 23:45

8d ago23:45

23:45

In today’s high-volume service environments, the smallest misstep can erode both efficiency and customer trust. In this episode, Eric Rivas, Director for Service Repair at Electrolux, joins Emerj Editorial Director Matthew DeMello to share how frontline data and technician expertise can be better captured, organized, and applied to deliver consiste…

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Why System Integrators Are Key to AI Success - with Pallab Deb of Google 44:36

9d ago44:36

44:36

In this episode of the AI in Business podcast, Pallab Deb, Managing Director in SI & Industry GTM Partnerships at Google, joins Emerj CEO Daniel Faggella to discuss how AI infrastructure has evolved into a platform-centric foundation for enterprise transformation. Pallab explains why the modern AI stack extends beyond compute and storage to include…

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How Data Ownership Drives Trustworthy AI Models - with Joe Lang of Comfort Systems 16:39

9d ago16:39

16:39

Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA, joins the AI in Business podcast to discuss why a clear data strategy must come before investing in storage infrastructure for AI adoption. Joe outlines the risks of assuming that cloud providers or storage solutions alone will produce reliable intelligence, and w…

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Jailhouse interview with convicted serial killer Prentiss 'PJ' Williams 1:19:53

10d ago1:19:53

1:19:53

Prentiss Williams, of Toledo, Ohio, ultimately pleaded guilty to four murders committed in the mid‑1990s—specifically those of Shelley Johnson, Robert Hendricks, Carmita Dickey, and Jonathan Booker—and was also implicated in a jail incident in which he obtained a weapon and fired shots (with no one injured) after a counselor smuggled contraband to …

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GenAI, Trust and Talent in Modern Loss-Prevention - with Joe Troy of Amazon 15:30

10d ago15:30

15:30

AI-powered video intelligence is transforming the retail environment from one of surveillance to one of support. In this episode, Joe Troy, Senior Manager of Site Risk at Amazon, shares how generative AI is helping organizations not only reduce shrink and detect fraud, but also foster transparency, trust, and operational efficiency across frontline…

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Operationalizing Portfolio Decisions at Speed and Scale - with Madhav Madaboosi of bp 25:22

11d ago25:22

25:22

Today’s guest is Madhav Madaboosi, who is with bp. Madhav Madaboosi leads a global Digital Transformation Team in Future Midstream and Strategy at bp, where he is involved in leading initiatives spanning supply chain, logistics, energy movement, and customer-facing operations. With over two decades of experience in AI, advanced analytics, strategy,…

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Turning Legacy Service Contracts into First Time Fix Wins - with Joe Lang of Comfort Systems 25:09

15d ago25:09

25:09

Today’s guest is Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA — a leading national provider of mechanical, electrical, and plumbing building systems services, with more than 45 operating companies across 170+ locations. Joe shares insights on managing data complexity in large field service operations — from t…

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Storage Strategies That Keep GenAI on Budget - with Amit Gupta of Danaher 16:58

16d ago16:58

16:58

Today’s guest is Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher. Amit returns to the program to share the operational playbook behind building enterprise-ready AI infrastructure. While AI headlines tend to focus on models, Amit emphasizes that success begins with what’s underneath — the data. He outlines a four-…

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AI Use Cases Streamlining Commercial Insurance Operations - with Sidharth Ojha of AXA XL 21:16

17d ago21:16

21:16

Today’s guest is Sidharth Ojha, Head of Process Optimization in Data and AI at the AXA XL Global Underwriting Office. AXA XL is the property and casualty and specialty risk division of AXA, serving mid-sized companies and large multinationals across more than 200 countries and territories. In this episode, Sidharth breaks down where insurers are se…

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#64 Teaching Kindergarten Online? Yes, It Works—with Joy, Props, & Puppets (and Nancy Grim!) 35:21

19d ago35:21

35:21

Many educators (and parents) believe that teaching kindergarten online is impossible. Young children are assumed to lack the attention span, tech skills, or maturity to thrive in a virtual setting. During the pandemic, even seasoned teachers struggled to keep their youngest students engaged. In this episode, Nancy Grim, a veteran early childhood ed…

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Moving from Pilot to Profit in Service AI Deployments - with Amit Gupta of Danaher 15:46

22d ago15:46

15:46

In today’s enterprise landscape, many AI initiatives stall before delivering real business value—especially in service operations, where data lives in disconnected systems and frontline speed is critical. For Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher, overcoming these challenges requires a structured, busin…

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Turning AI Vision Into Value in Financial Services - with Kelly Dempski of Turing 17:18

24d ago17:18

17:18

Today’s guest is Kelly Dempski, Head of Solutions for Banking, Financial Services, and Insurance (BFSI) at Turing. Turing is one of the world’s fastest-growing Artificial Intelligence companies, working with the world’s leading AI labs to advance frontier model capabilities and leveraging that work to build real-world AI systems that help businesse…

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Ethical AI Solutions and Their Impact on Life Sciences and Beyond - with Dr. Steffen Hoffmann of Bosch 17:18

24d ago17:18

17:18

Today’s guest is Dr. Steffen Hoffmann, Managing Director of Bosch UK. Dr. Hoffmann joins Emerj Editorial Director Matthew DeMello to explore the strategic deployment of AI across industrial sectors, from manufacturing operations to internal business systems. Dr. Hoffmann shares how AI is helping manufacturers address upstream process variables to r…

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A conversation with Christopher 'Life' Willars: Tik Tok Live Feed 56:14

26d ago56:14

56:14

Christopher “Life” Willars is a renowned motivational speaker, prison‑rights and mental‑health advocate, and successful social‑media content creator who, after spending 17 years incarcerated, emerged to co‑found and lead a cosmetology vocational school outside Atlanta called Lasting Layers of Beauty with his wife. He also founded The Life Unit, pro…

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Scaling Growth in Asset Management with AI-Ready Data - with Frank Hattann of Ocorian 24:07

28d ago24:07

24:07

What does it really take to bring AI into the heart of financial services—and why are so many firms still stuck in manual mode? In this episode of the ‘AI in Business’ podcast, Frank Hattann, Chief Commercial Officer at Ocorian, joins Emerj Editorial Director Matthew DeMello to explore how legacy financial institutions can unlock real commercial va…

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An inteview with historian, true crime author & filmmaker Peter Vronsky 1:11:45

29d ago1:11:45

1:11:45

Peter Vronsky is a Canadian historian, true crime author, and filmmaker specializing in serial killers and criminal history. He has extensively interviewed serial killer Richard Cottingham, also known as the "Torso Killer," and has worked on uncovering Cottingham’s previously unknown crimes, contributing to cold-case investigations and appearing in…

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Overcoming Compliance Challenges in Legal AI Adoption - with Ryan Anderson at Filevine 26:53

1M ago26:53

26:53

Today’s guest is Ryan Anderson, CEO and Founder of Filevine. Filevine is a cloud-based enterprise legal practice management platform that automates and centralizes workflows—covering case and document management, contract lifecycle, client communication, billing, e-signatures, analytics, and AI‑powered insights. Ryan joins Emerj Editorial Director …

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Enhancing Clinical Workflows and Optimizing Efficiencies - with Patricio La Rosa at Bayer 29:07

1M ago29:07

29:07

Today’s guest is Patricio La Rosa, Head of End-to-End Decision Science in Seed Production Innovation at Bayer Crop Science. Patricio joins the AI in Business podcast to explore how AI is transforming the clinical trial lifecycle, from biomarker discovery to long-term patient engagement. Drawing on his academic expertise, Patricio explains how AI-po…

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#63 The Human Side of Systems Change (Part 2) with Dr. Tovah Sheldon 45:31

1M ago45:31

45:31

Too often, educational change is approached with a top-down, impersonal strategy—especially in virtual settings. Leaders are handed new tools, frameworks, and mandates but given little space for reflection, values alignment, or the flexibility needed to make change stick. The result? Burnout, survival mode, and disjointed systems that don’t serve s…

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Accelerating Retail & CPG Transformation through AI Solutions - with Dwight Hill of Turing and Joe Troy of Amazon 29:48

1M ago29:48

29:48

Today’s guests are Dwight Hill, Head of Retail & Consumer Products at Turing, and Joe Troy, Senior Manager of Site Risk at Amazon. Turing is one of the world’s fastest-growing Artificial Intelligence companies, working with the world’s leading AI labs to advance frontier model capabilities and leveraging that work to build real-world AI systems tha…

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Transforming Manufacturing with AI-Powered 3D Digital Twins and Remote Monitoring - with Rad Desiraju of Microsoft and Mike Geyer of NVIDIA 33:29

1M ago33:29

33:29

For decades, manufacturers have relied on traditional dashboards that often fell short when it came to understanding the complexity of real-time operations. In this episode of the ‘AI in Business’ podcast, Microsoft’s Rad Desiraju and NVIDIA’s Mike Geyer explore how AI-powered 3D digital twins and real-time simulation are transforming the way manuf…

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Building Storage Strategies That Scale with AI Workloads - with Bryan Willett of Lexmark 17:49

1M ago17:49

17:49

Today’s guest is Bryan Willett, Chief Information Security Officer at Lexmark, joining Emerj Senior Editor Matthew DeMello to explore how organizations can navigate the trade-offs between cloud and on-prem AI deployments—balancing speed to market, cost efficiency, and the protection of sensitive data. Bryan also emphasizes the importance of a stron…

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Enhancing Drug Safety with AI and Automation Technologies - with Marie Flanagan of IQVIA 22:12

1M ago22:12

22:12

Today’s guest is Marie Flanagan, Director of Product Management in Digital Projects and Solutions at IQVIA. Marie returns to the program to unpack how AI and automation technologies are transforming drug safety workflows. Together with Emerj Editorial Director Matthew DeMello, she shares how IQVIA uses natural language processing (NLP) built on saf…

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Building Trusted AI Systems in Financial Services From Strategy to Scale - with Zar Toolan of Edward Jones 27:23

1M ago27:23

27:23

Today’s guest is Zar Toolan, General Partner and Head of Data & AI at Edward Jones, joining Emerj Senior Editor Matthew DeMello to explore how AI can be strategically aligned with corporate goals in financial services. Zar shares his perspective on overcoming barriers to AI adoption, the critical build-versus-buy-versus-partner decisions, and the h…

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A conversation with Virginia prisoner Demetrius Neely: Tik Tok Live Feed 55:45

1M ago55:45

55:45

On June 30, 2008, in the Circuit Court of the City of Portsmouth, Demetrius L. Neely was convicted on multiple drug‑ and firearm‑related counts. Those convictions included: possession of cocaine with intent to distribute (second offense), possession of a firearm by a convicted felon, possession of a Schedule I/II controlled substance while in posse…

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A conversation with 'The Tiger King' Joe Exotic: Tik Tok Live Feed with advocates Staci & Jennifer 32:30

1M ago32:30

32:30

Joe Exotic, whose real name is Joseph Maldonado-Passage, is an American former zoo operator and convicted felon who gained international fame as the eccentric, flamboyant star of the Netflix docuseries Tiger King: Murder, Mayhem and Madness (2020). He owned and operated the Greater Wynnewood Exotic Animal Park in Oklahoma, where he bred and exhibit…

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A conversation with juvenile offender Victor Mercado: Tik Tok Live Feed 56:03

1M ago56:03

56:03

In 2006 in Cleveland, Ohio, 16-year-old Victor Mercado allegedly shot and killed a man named Anderson. Mercado was identified as a suspect based on eyewitness descriptions. Mercado was convicted and was facing life in prison but was sentenced to 18 years. https://linktr.ee/Unforbiddentruth Become a supporter of this podcast: https://www.spreaker.co…

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How AI Partnerships Make Security a Strategic Advantage - with Bryan Willett of Lexmark 19:20

1M ago19:20

19:20

Today’s guest is Bryan Willett, Chief Information Security Officer. Bryan discusses how organizations can shift security from a reactive compliance task to a strategic advantage by leveraging AI partnerships and transparent communication. He explains how proactive security packages and AI-driven tools streamline vendor due diligence and RFP respons…

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Responsible AI That Scales Across Customer Workflows - with Miranda Jones of Emprise Bank 22:49

2M ago22:49

22:49

Today’s guest is Miranda Jones, SVP of Data & AI Strategy at Emprise Bank. Miranda returns to discuss the evolving reality of responsible AI in the financial services sector. As generative and agentic systems mature, Jones emphasizes the importance of creating safe, low-risk environments where employees can experiment, learn prompt engineering, and…

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Jailhouse interview with convicted murderer Martha Freeman 42:13

2M ago42:13

42:13

Martha Ann Freeman is a Tennessee resident who, along with Rafael DeJesus Rocha‑Perez, was convicted by a Davidson County jury of first-degree, premeditated murder in the April 2005 slaying of her husband, Jeffrey Freeman. Neighbors reported that she behaved strangely, both were found guilty and sentenced to life in prison, with the possibility of …

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#62 The Human Side of Systems Change (Part 1) with Dr. Chris Harrington 34:55

2M ago34:55

34:55

Too often, distance learning gets dismissed as fragmented or disjointed, seen as a patchwork of tech tools rather than a cohesive educational system. Teachers feel pulled in too many directions, and programs struggle to sustain impact beyond the novelty of going virtual. In this episode, Dr. Chris Harrington - leader of the EmpowerEd Research Insti…

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Why Service Teams Outgrow DIY AI Solutions - with Neil Bhandar of Generac 36:31

2M ago36:31

36:31

Today’s guest is Neil Bhandar, Chief Data Analytics Officer for Generac. Neil brings decades of experience in artificial intelligence, from academic research to enterprise-scale implementation across manufacturing and financial services. He joins Emerj Managing Editor Matt DeMello to explore the hidden costs of building AI in-house, the risks of ov…

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Inside the AI Playbook for Scientific Discovery and Optimization - with Brian Lutz of Corteva 27:57

2M ago27:57

27:57

As global food demand accelerates, the agricultural sector faces rising pressure to innovate faster, safer, and more sustainably. Today’s guest on the ‘AI in Business’ podcast is Brian Lutz, the Vice President of Agricultural Solutions at Corteva Agriscience, the world’s leading pure-play seed and crop protection company. Brian joins Emerj Senior E…

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Why Immutable Snapshots Matter for Compliance and AI - with Neil Bhandar of Generac 30:33

2M ago30:33

30:33

Neil Bhandar, Chief Data Analytics Officer for Generac. Generac is a U.S.-based industrial manufacturer that designs and produces a wide range of power solutions—including portable, residential standby, commercial, and industrial generators, along with automatic transfer switches and related accessories. Neil joins Emerj Editorial Director Matthew …

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AI for Driving Quality Customer Interactions in Distributor Models - with Joshua Haddock of Herbalife 27:13

2M ago27:13

27:13

Today’s guest is Josh Haddock, Director of Contact Center Technology at Herbalife. Herbalife is a global health and wellness company that develops and sells nutritional products, personal care items, and weight management solutions through a network of independent distributors. With operations in over 90 countries, Herbalife combines direct selling…

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Breaking the Doom Loop in IT Service Management - with Phil Christianson of Xurrent 30:33

2M ago30:33

30:33

Today’s guest is Phil Christianson, Chief Product Officer at Xurrent. Xurrent is an IT service management platform that helps large organizations coordinate incident response and improve system reliability. They serve clients across healthcare, government, and financial services and are known for their focus on post-incident accountability and auto…

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Jailhouse interview with convicted domestic terrorist Michael Reynolds 19:11

2M ago19:11

19:11

Michael Curtis Reynolds is an American convicted of domestic terrorism after attempting to orchestrate a plot in 2005 to bomb U.S. energy infrastructure, including oil pipelines and refineries. Posing as a terrorist sympathizer online, Reynolds sought assistance from what he believed were al-Qaeda operatives—who were actually part of an FBI sting o…

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Turning Healthcare Innovation into Real Patient Impact - with Brad Kennedy of Orlando Health 24:17

2M ago24:17

24:17

Today’s guest is Brad Kennedy, Senior Director of Business Solutions Strategy at Orlando Health — a not-for-profit healthcare organization headquartered in Florida. With years of experience leading innovation and patient experience programs in hospital systems, Brad joins Emerj Managing Editor Matthew DeMello on the show today to explore how health…

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A conversation with Tennessee death row inmate Donald Middlebrooks: Tik Tok Live Feed 1:13:01

2M ago1:13:01

1:13:01

Donald Ray Middlebrooks is a convicted murderer from Tennessee who was sentenced to death for the 1987 racially motivated killing of 14-year-old Kerrick Majors, a Black teenager. Along with two other white men, Middlebrooks participated in the brutal torture and murder of Majors, who was beaten, stabbed multiple times, and burned with cigarettes in…

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From Control Checks to Enterprise Strategy with AI in Audit - with Itumeleng Masunyane of Amicorp 18:20

2M ago18:20

18:20

Today’s guest is Itumeleng Masunyane, Senior Vice President of Internal Audit at Amicorp Group. Amicorp provides corporate management, financial markets, and fund administration services with a strong presence in emerging markets. Itumeleng joins Emerj Editorial Director Matthew DeMello on the show to discuss the expanding role of AI in internal au…