Best Job Interview Tips For Customer Success Managers Podcasts (2025)

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SPI 894: Becoming a Lifestyle Investor with Justin Donald 45:09

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4d ago45:09

45:09

#894 Do you own your business, or does your business own you? As entrepreneurs, we're no strangers to long hours building our brands and serving others. But what if you could stop trading your time for money and start building true freedom instead? In this episode, I’m excited to dive into the ins and outs of becoming a lifestyle investor. My guest…

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88. The 15-Minute Company Research Method That Lands You the Job with Olivia Kot 28:56

6d ago28:56

28:56

Think company research has to take hours? Think again. Most job seekers either fall down endless rabbit holes or show up unprepared and it's costing them interviews, offers, and even salary. That’s why in this episode, I bring in Olivia, our Director of Customer Success, to reveal the game-changing strategy for researching any company in just 15 mi…

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SPI 893: What's Working in Short Form Videos Right Now (A Crazy Update on my Experiment) 36:24

6d ago36:24

36:24

#893 I used to doubt the value of short-form content for serious brand building, but I was way off. Diving in and giving it a real chance has completely changed my mind! In this episode, I'll share an awesome update on Short Pocket Monster. This is the experimental Shorts channel I started in the Pokémon space to see if this format was worth it for…

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87. The Collaboration Skills Every CSM Needs for Promotion 21:19

13d ago21:19

21:19

Ever feel like product, sales, or engineering just doesn’t get you, or worse, ignores your most urgent requests? Here’s the uncomfortable truth—being amazing with customers isn’t enough to get you promoted (or even layoff-proof) in Customer Success anymore. In this episode, I share a powerful, never-talked-about strategy that unlocks rapid career g…

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SPI 892: What's Working in Hosting Live Events Right Now 38:36

13d ago38:36

38:36

#892 Our virtual fatigue has brought live events back in a big way. Whether it's a dozen people in a coffee shop or thousands in a convention center, you too can bring your followers together and foster real connections! In this episode, I break down everything I’ve learned from hosting events of all sizes. From mastermind meetups to Card Party, my…

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Proven Sales Email Templates for Ghosted Prospects 13:03

14d ago13:03

13:03

This podcast episode dives deep into a article titled "7 Proven Sales Email Templates to Re-Engage Prospects Who Ghost You," authored by Wyn Nathan Davis and published on a site called The Sales Experts. The article addresses the common challenge of prospects falling silent, offering seven distinct, ready-to-use email templates and follow-up tactic…

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86. From Crickets to Salesforce Offer in 6 Weeks: How a Career Transitioner Landed Her Dream Customer Success Job 18:42

20d ago18:42

18:42

What if everything you thought you knew about landing your dream job was wrong? Imagine going from total job-search exhaustion and crickets in your inbox to signing your ideal offer at Salesforce in just six weeks. In this episode, I reveal exactly how my client “Mallory” ditched the grind of endless applications and rejections, and instead used th…

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SPI 891: What's Working as a Paid Speaker Right Now 39:45

20d ago39:45

39:45

#891 I went from a terrified first-time speaker in 2011 to standing on over 350 stages. I've also earned more than half a million dollars in speaking fees and had priceless networking opportunities at these events. With live talks being more lucrative than ever in 2025, how do you build a career around your presentations? In today’s episode, I shar…

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Fleet Sales Manager Recruitment: An 8-Week Case Study 12:29

23d ago12:29

12:29

This podcast episode details a case study by The Sales Experts, a sales executive search firm, focusing on the successful recruitment of a National Fleet Sales Manager for a UK-based automotive manufacturer. The client, specialising in emergency vehicle components and fleet technology, needed a senior leader to drive national key account growth. Th…

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Case Study: Global Growth Marketing Team Build in 10 Weeks 8:51

23d ago8:51

8:51

This podcast episode expands a case study outlines how The Sales Experts recruited three global growth marketing teams in ten weeks for SpinifexIT, an Australian software company specialising in SAP/SuccessFactors Payroll Solutions. SpinifexIT aimed to enhance its demand generation capabilities by establishing regional growth marketing units across…

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AI in Sales: Winning with the Double-Edged Sword 17:37

26d ago17:37

17:37

This podcast episode dives deep inot the blog article: "AI in Sales: Benefits, Risks & Sales Workflow Strategies" by Wyn Nathan Davis, explores the dual nature of artificial intelligence in sales. It highlights how AI can boost efficiency and intelligence but also magnify errors and erode trust if not implemented thoughtfully. The author emphasises…

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85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford 43:54

27d ago43:54

43:54

What if I told you the #1 thing sabotaging your Customer Success interviews isn’t your experience, your skills, or even your nerves... but overthinking before you ever walk in the door? If prepping for interviews sends you spinning into self-doubt and second-guessing every possible question, this episode is the one you can’t afford to skip. I’m sit…

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SPI 890: What's Working in Sponsorships and Brand Deals Right Now 25:22

27d ago25:22

25:22

#890 Sponsorships and brand deals can change the game for you as a creator. Here's the key, though. You have to know your worth. If, like many, you say yes to bad offers, it can cost you big time! In this episode, I break down what’s actually working in sponsorships right now. From determining what you should charge and spotting red flags to landin…

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The Decline of Business Phone Calls 10:09

1M ago10:09

10:09

This podcast episode discusses the diminishing role of telephone communication in contemporary business, particularly within sales. It highlights that traditional cold calling is now largely obsolete, with professionals and prospects increasingly favouring alternative methods. The article suggests that digital messaging, social media engagement, an…

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The Modern Science of Getting Rich 10:42

1M ago10:42

10:42

This podcast episode delivers a guide, inspired by Wallace D. Wattles, presents a scientific approach to wealth creation, asserting that it is a replicable process rather than a matter of luck or competition. The core principles emphasise the power of thought, faith, and purposeful action, encouraging individuals to clearly visualise their desires …

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How to Sell Like a Millionaire: 3 Essential Habits 8:17

1M ago8:17

8:17

This podcast episode from The Sales Experts outlines three essential habits that distinguish top-performing salespeople, those who consistently achieve exceptionally high earnings. It explains that these "millionaire salespeople" don't rely on luck but rather on disciplined practices. The document details how deep engagement with clients, mastery o…

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21 Sales Facts to Sell Smarter Forever 23:12

1M ago23:12

23:12

This podcast episode provides a comprehensive guide to modern sales strategies, focusing on optimising timing for outreach, understanding the evolution of cold calling, and leveraging psychological principles for better engagement. It highlights the importance of prompt follow-ups and nurturing leads, stressing that building relationships and under…

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The 33 Best Selling Words to Close Deals 13:29

1M ago13:29

13:29

This podcast episode from "The Sales Experts" focuses on the critical role of language in sales, particularly the use of "power words" to influence customer behaviour. It highlights that carefully chosen words can captivate, persuade, and inspire action, making an offer more appealing and reducing objections. The article provides a curated list of …

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SPI 889: Ultraspeaking with Tristan de Montebello 41:08

1M ago41:08

41:08

#889 In business and in life, we need connection to thrive. So what is the number one superpower for building deep relationships? The answer is communication! That said, it's not enough to become a great on-stage speaker. While leveling up your skills around prepared talks is great, what happens when something like a networking dinner requires you …

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84. 91% Success Rate: Why Customer Success Networking with CSMs Won't Get You Hired 18:06

1M ago18:06

18:06

Think Customer Success networking is just about DMing recruiters or chatting up random CSMs on LinkedIn? That’s the biggest myth killing your job search right now. Today, I’m sharing the real reason you’re not landing interviews—and it’s not what you think. In this episode, I break down exactly why generic networking is a waste of your energy, and …

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SPI 888: What's Working in Affiliate Marketing Right Now 46:12

1M ago46:12

46:12

#888 You don't need a following to win big online. With algorithms pushing content to targeted audiences, you can serve and earn right away. All it takes is connecting people in search of solutions with the tools and resources to solve their problems. This is the key to affiliate marketing! But how much can you make recommending products? Here's so…

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SPI 887: The Long-Haul Leader with Chris Ducker 45:37

1M ago45:37

45:37

#887 Hustle culture was wrong. Entrepreneurship is not about growth at all costs, and it's not about sacrificing your health for the sake of success. In fact, you'll never build a sustainable business if you're always running on fumes! In this episode, my good friend Chris Ducker returns to the show to share a powerful reminder on the dangers of bu…

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83. From Layoff to Offer in 8 Weeks: How Howard Beat the Worst Job Market for CSMs 29:42

1M ago29:42

29:42

What if the only thing between you and your next Customer Success role is a smarter job search strategy? In this episode, I sit down with Howard, who went from layoff (with a baby on the way!) to landing his dream job at Zoom in just eight weeks, and in the toughest market we’ve ever seen. He’s sharing the raw truth about what actually works, how t…

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SPI 886: What's Working on Email Newsletters Right Now 34:40

1M ago34:40

34:40

#886 What if I told you that someone sharing vocabulary tips gets millions of email opens per month and makes seven figures? How about if I said someone's keto recipes for bodybuilders newsletter just earned them a new house in Malibu? Listen in on this session because a quiet email revolution is happening under the radar. Let's pull back the curta…

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Spotting Deceit: Six Signs of a Liar 12:45

1M ago12:45

12:45

This podcast episode from "The Sales Experts Recruitment" outlines six identifiable signs that can help determine if someone is being dishonest. The author explains that people lie for various reasons, and recognising these signs can prevent negative outcomes in personal and professional contexts. The provided indicators include sudden changes in c…

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82. Customer Success Interview Scorecards: What Hiring Managers Want to Hear 17:30

2M ago17:30

17:30

Think your interview skills are top-notch but still walking away empty-handed? You might be leaving points (and offers) on the table…without even knowing it. In this episode, I’m pulling back the curtain on the real way interviewers score your answers and why vague talk tracks are quietly wrecking your chances. We’ll dive into the truth about the i…

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SPI 885: What's Working on Social Media Right Now 29:33

2M ago29:33

29:33

#885 Social media isn't social anymore, it's just media. This fundamental shift is already having a massive impact on our results as creators and entrepreneurs. So what are the strategies that can help us master these online platforms? While we might be tempted to chase the latest trends and copy what everyone else is doing, that's not the key to s…

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SPI 884: Personal Branding is More Important than Ever with Rory Vaden 39:06

2M ago39:06

39:06

#884 How do you build an audience online in a world flooded with AI content? The key to standing out is finding your uniqueness and applying it in the service of others. Information won't set you apart—your story will! In this episode, I’m joined by New York Times bestselling author and personal branding expert, Rory Vaden. He and I explain why you…

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81. How to Track Your Impact as a CSM (Even When Leadership Isn’t) 16:56

2M ago16:56

16:56

What if your KPIs are hiding your true impact and that’s why you’re not getting promoted? Most CSMs are tracking what leadership asks and missing the real proof that moves careers forward. If your best work is going unnoticed, you’re not alone. That’s why in this episode, I reveal the three high-impact metrics I personally used to score raise after…

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SPI 883: What's Working as a Podcaster Right Now 33:15

2M ago33:15

33:15

#883 Podcasting is changing fast. From video to new discovery tools, finding and growing an audience can happen quicker than ever. But how do you take advantage of this opportunity and stand out among millions of shows? That's what I'm sharing in today's episode. I'll break down the best strategies for podcasters in 2025 to help you put yourself ou…

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80. From Stuck to Hired: 3 Interview Changes This Client Made To Land A Six-Figure Offer 19:52

2M ago19:52

19:52

Are you sick of making it to the final interview round, only to watch the offer slip away at the last moment? What if the thing holding you back isn’t your experience, your resume, or even your skills…but just three tiny tweaks to your interview game? In this episode, I break down the exact changes my client made to go from getting ghosted after in…

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SPI 882: What's Working on YouTube Right Now 29:13

2M ago29:13

29:13

#882 If you're not paying attention to how YouTube is changing, you should be! Today, I'll share the three algorithm triggers that can make all the difference for your brand in 2025. Many creators aren't taking advantage of these recent updates, so this is your chance to stand out! I’ve built three successful YouTube channels, so these strategies a…

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Retained vs. Contingency Recruitment: A Comparison 7:52

2M ago7:52

7:52

This podcast episode discusses the distinctions between retained search and contingency search methods in recruitment. It suggests that finding top talent is difficult in the current job market and advises careful consideration to avoid hiring mistakes and delays. The document also includes contact information for The Sales Experts, indicating thei…

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Conquering Common Job Hunting Mistakes 12:02

2M ago12:02

12:02

This podast episode offers job-seeking advice, particularly relevant in challenging economic times, urging individuals to proactively prepare for unemployment by becoming indispensable in their current roles and enhancing personal well-being. It highlights critical mistakes job hunters often make, such as under-selling achievements on CVs/Résumés a…

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79. Why “Tell Me About Yourself” Keeps Tripping You Up (And How to Fix It) 14:41

2M ago14:41

14:41

Ever nailed your elevator pitch only to get ghosted after the first interview? Here’s the hard truth, “Tell me about yourself” isn’t a trick question, but it’s tripping up even the most seasoned Customer Success pros. In today’s episode, I’m exposing the five most common (yet completely fixable) mistakes that are sabotaging your first impression an…

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SPI 881: The Science of Scaling with Dr. Benjamin Hardy 41:58

2M ago41:58

41:58

#881 What's stopping you from building your dream life? Often, it's something more subtle than obstacles you can't overcome. The thing that's holding you back is likely a clear path to a lesser goal! So, how do you set your sights on "impossible" achievements for next-level business growth? I'm joined by Dr. Benjamin Hardy, co-author of the incredi…