Best Job Interview Tips For Customer Success Managers Podcasts (2025)

1
S18E22: Want to Work in Healthcare Consulting? Hear from 4 Top Firms 54:49

1h ago54:49

54:49

Send us a text Curious about a career in healthcare consulting? In this live panel recording, hear directly from leaders at Guidehouse, L.E.K. Consulting, Simon-Kucher, and Stax as they discuss what’s happening in the industry, how AI is shaping the work, and what they look for when hiring. You'll walk away with practical advice on how to break int…

1
BCG Summer Internship Deadline: 4 Days Left to Apply (Class of 2027) 6:48

2h ago6:48

6:48

Send us a text Are you in the Class of 2027 and dreaming of a consulting career? Then listen up. BCG’s Summer Associate internship deadline is June 23, and your window to apply is closing fast. APPLY HERE. In this episode, we break down everything you need to know about this summer internship opportunity at Boston Consulting Group: Who’s eligible (…

1
S18E21: 3-Month Mastery: How to Win Your First 90 Days in Consulting 52:30

23h ago52:30

52:30

Send us a text Starting a consulting role soon? Set yourself up for success with this 3-Month Mastery session. In this episode, you'll learn the four most common mistakes new consultants make, how to avoid them, and how to build trust and visibility from day one. We also introduce the GMC Work Style Framework to help you navigate team dynamics, and…

1
73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary 43:23

2d ago43:23

43:23

What if the future of Customer Success looks a lot more like sales, and that's exactly what your career needs? Most CSMs are missing out on huge levers for impact, influence and growth because they’re ignoring proven sales tactics that actually work. In this episode, Sean O’Leary and I rip the lid off conventional CS wisdom and expose the game-chan…

1
SPI 875: The First Dollar Formula—30 Days to Earn Your First Dollar Online 22:49

2d ago22:49

22:49

#875 Your first sale isn’t just about making money—it's about unlocking a whole new level of confidence. With proof that someone is willing to buy from you, everything changes! In this episode, I share something brand new at SPI. The First Dollar Formula is our streamlined method to help you start making sales fast. We’ve stripped away the noise, c…

1
S18E20: Chase Sapphire Reserve Fee Hike: Smart Strategy or Customer Risk? (Market Outsiders: June 17, 2025) 28:15

2d ago28:15

28:15

Send us a text JPMorgan Chase just raised the annual fee for its popular Sapphire Reserve card by 45%. In this episode, Jenny Rae and Namaan break down what the new perks really offer, whether the value justifies the price, and what this move signals about Chase’s broader strategy. Plus, they weigh in on the struggling state of JetBlue and what it …

1
S18E19: Intro to Casing (7 of 10): Strategy& Market Study Case – Hair Loss Treatment 27:40

3d ago27:40

27:40

Send us a text In the seventh episode of our Intro to Casing series, we explore a Strategy& market study case in the healthcare space. The client has developed a new drug to treat female hair loss - but with the patent window closing fast, they must decide whether to launch now or pivot to an alternative option. Join Ed as he evaluates market poten…

1
S18E18: Inside Our Proven 4-Week Case Interview Prep Plan 55:43

6d ago55:43

55:43

Send us a text Today, you're getting a front-row seat to a live training session with MC founder Jenny Rae Le Roux. She walks through our proven 4-week case interview prep plan - the same one thousands of candidates have used to land offers at McKinsey, Bain, BCG, and beyond. You’ll learn: Why market sizing comes first - and why skipping it is a mi…

1
S18E17: My App Is Due in Under 3 Weeks… Can I Still Network? 7:55

8d ago7:55

7:55

Send us a text With deadlines looming, is it too late to network your way into a consulting interview? Jenny Rae breaks down exactly what to do when time is running out - and why it’s not over yet. If your application is due soon and you’re feeling behind, this episode will get you back on track. Additional Resources Consulting prep programs: Black…

1
72. The $150K Resume: What Sets Apart Top CS Earners 32:30

8d ago32:30

32:30

Want to know exactly what it takes to crack $150K+ in Customer Success this year? Spoiler: It’s not a straight climb up the CSM ladder. Most high earners don’t even have the "perfect" resume you’d expect. Inside this episode, I deconstruct the real, actionable strategies from ten clients who recently landed six-figure CS roles. You’ll discover the …

1
SPI 874: A Mic Flip! Pat Flynn Gets Interviewed by Bestselling Author Hal Elrod 50:47

10d ago50:47

50:47

#874 Here’s how you achieve your goals. First, figure out what you want and find the next step you need to take. Next, learn about that one step and nothing else. Then, repeat. This process is the essence of just-in-time learning and the secret to success. I talk all about it in my brand-new book, Lean Learning! To mark the occasion, I have a very …

1
S18E16: Paramount’s 3 CEOs and 18K Employees?! | The Real Power of Private Markets (June 10, 2025) 20:20

9d ago20:20

20:20

Send us a text In today’s Market Outsiders, Jenny Rae and Namaan dig into the surprising scale of Paramount’s workforce amid fresh layoffs - and the eyebrow-raising fact that the media giant is led by three CEOs. But that’s just the jumping-off point. The duo zoom out to explore a staggering market insight: while fewer than 4,000 companies are publ…

1
S18E15: Intro to Casing (6 of 10): McKinsey Market Study Case – Premium Pricing for Beer 26:55

10d ago26:55

26:55

Send us a text In the sixth episode of our Intro to Casing series, we analyze a McKinsey-style market study case for a legacy beer brand experiencing a revenue decline. The challenge? Reversing the decline without sacrificing profitability. Follow along as Ed investigates shifting price dynamics, evaluates competitive benchmarks, and models pricing…

1
S18E14: How One Weekend in NYC (June 27–29) Could Transform Your Career 20:10

13d ago20:10

20:10

Send us a text Could one weekend unlock your consulting career? In this episode, Namaan and Jenny Rae break down what makes the NYC Case Camp (June 27–29) a can't-miss, in-person experience for serious candidates. You’ll learn: Why in-person prep is back - and critical for interview success What’s included: speed casing, live coaching, and a case c…

1
S18E13: Why Kimberly-Clark Is Selling Tissues - and What Europe’s Rate Cut Really Means (June 5, 2025) 19:19

14d ago19:19

19:19

Send us a text Today on Market Outsiders, Namaan and Jenny Rae unpack Kimberly-Clark’s surprising move to sell its international tissue business - and what it signals about strategy, cash flow, and global growth. Plus, a rare rate cut from the European Central Bank raises deeper questions about inflation, energy, and the future of innovation in Eur…

1
S18E12: Sophomores: McKinsey’s Summer Internship Deadline Is In 6 Days – Act Now! 2:14

15d ago2:14

2:14

Send us a text McKinsey just announced the deadline for its Sophomore Summer Business Analyst internship - and it’s only 6 days away. If you're a sophomore or second-year undergrad (Class of 2028) in the U.S. or Canada aiming for a consulting role, now is the time to act. In this episode, Namaan breaks down what the deadline means, why it's so comp…

1
71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results 11:16

15d ago11:16

11:16

You’re rewriting your resume, applying nonstop, doing everything right and still getting ghosted. Sound familiar? In this episode, I sit down with four job seekers who were stuck in the same burnout cycle… until one shift flipped everything. They went from overwhelmed and radio silence to inboxes full of interviews, and it wasn’t because they worke…

1
SPI 873: The Creator Business Model Secret Nobody Tells You 19:19

16d ago19:19

19:19

#873 Ever feel like the business advice you’re getting just doesn’t work for you? There’s a reason for that! Here's the thing. Not every creator is built the same. In fact, your personality plays a big role in the kind of brand you're able to grow and sustain. In this episode, I share the five archetypes I’ve discovered after fifteen years in the o…

1
S18E11: Hims & Hers Goes to Europe (June 3, 2025) 23:19

16d ago23:19

23:19

Send us a text On today’s Market Outsiders, Namaan and Jenny Rae explore the surprising global play by Hims & Hers. What does this expansion say about the future of telehealth and the evolution of modern DTC businesses? From category growth to customer loyalty, they unpack what makes this move worth watching. Join Market Outsiders live every weekda…

1
S18E10: Intro to Casing (5 of 10): BCG Market Study Case – Plastic Co’s Pricing Dilemma 24:39

17d ago24:39

24:39

Send us a text In the 5th episode of our 10-part “Intro to Casing” series, we explore a market study case in BCG's style. The client, Plastic Co, is a major straw supplier to fast-food chains across the U.S., facing increasing pressure from lower-priced Southeast Asian competitors. Follow along as Ed dissects the financials, evaluates customer trus…

1
S18E9: AI & the End of the Old Consulting Model – with Soren Kaplan 37:34

20d ago37:34

37:34

Send us a text What happens when AI meets an industry built on expertise? In this episode of Strategy Simplified, Jenny Rae sits down with Dr. Soren Kaplan - Wall Street Journal bestselling author, innovation expert, and co-founder of Praxie.com - to explore how artificial intelligence is disrupting the traditional consulting model. From his early …

1
A Humble Request to SPI Listeners 11:17

22d ago11:17

11:17

While we might seek educational content online, most of us aren't learning anything. We consume random information “just in case” we might need it someday. All that does is slow us down and distract us from what matters right now. So, how do we master essential skills and make real progress? How do we achieve more, faster? This is the topic of my n…

1
S18E8: NVIDIA Beats and Avocado Supply Spurs Demand (Market Outsiders: May 29, 2025) 22:10

21d ago22:10

22:10

Send us a text In today’s Market Outsiders, Namaan and Jenny Rae explore two seemingly unrelated stories - NVIDIA’s blockbuster earnings and a surprising twist in the avocado market - and uncover a common business thread. They break down: Why NVIDIA’s continued dominance reveals both strength and potential vulnerability How California avocado growe…

1
S18E7: No, McKinsey Didn’t Just Lay Off 10% Of Its Staff (May 28, 2025) 19:26

22d ago19:26

19:26

Send us a text You may have seen the headlines: “McKinsey lays off 10% of its staff.” But is that really what happened? In this episode, we unpack the viral Financial Times story and cut through the hype to uncover what’s actually going on inside McKinsey. We explore: Why the 10% figure is misleading How voluntary attrition, tighter performance sta…

1
70. The 3 Critical Job Search Shifts You Need To Make to Land CSM Interviews in 2025 26:36

24d ago26:36

26:36

If you’ve been mass applying to jobs, tweaking your resume nonstop and still hearing crickets, this episode is your reality check. Those tactics just aren’t cutting it in 2025. But here’s the good news: I’m breaking down the three strategic pivots that are helping my clients land real interviews at companies they’re actually excited about. Think sm…

1
SPI 872: Podcast Guesting to Generate Profit & Grow Your Network with Dustin Riechmann 45:17

24d ago45:17

45:17

#872 I talk about the power of starting a podcast all the time, but how can focusing on guest appearances alone transform your business? Done right, showing up on just one show can generate new leads and relationships, and help you build a seven-figure brand! In this episode, I’m joined by Dustin Riechmann. Listen in on our chat because he's about …

1
BREAKING: BCG’s Unusual Silence - What It Means for 2026 Recruiting 4:03

23d ago4:03

4:03

Send us a text **Update: BCG has released application deadlines - see here. Apply when ready! --------------- Rumors are swirling as Boston Consulting Group remains unusually quiet about its 2026 summer recruiting plans. Unlike McKinsey and Bain, who announced their deadlines months ago, BCG has yet to name recruiting leads or open applications for…

1
S18E6: Intro to Casing (4 of 10): L.E.K. Profitability Case – Best Boots 30:43

24d ago30:43

30:43

Send us a text In the fourth installment of our 10-part “Intro to Casing” series, we dive into a profitability case from L.E.K. Consulting that centers on Best Boots, a billion-dollar American footwear company. With aggressive competition from Cuffee Shoes in the work boot segment, Best Boots must decide: defend their position or shift focus to cas…

1
BREAKING: From Beltway Boom to Budget Bust - Booz Allen Tightens Up 4:27

27d ago4:27

4:27

Send us a text Booz Allen Hamilton just dropped a bombshell - cutting 2,500 jobs in one of the largest workforce reductions in its history. What’s behind this sudden move? In this episode, MC COO Namaan Mian unpacks the sharp slowdown in federal civilian contracts, the government’s tightening grip on consulting spend, and what it all means for Booz…

1
S18E4: Behind the Scenes at Stax: Private Equity Consulting with Brad Kuntz 39:49

29d ago39:49

39:49

Send us a text In this episode of Strategy Simplified, we chat with Brad Kuntz, Senior Managing Director at Stax, to get a real look at what makes the firm tick. Brad shares how Stax’s private equity focus, small-team model, and fast-paced culture set it apart - and what that means for consultants at every level. We dive into his career path, a sur…

1
S18E3: Nike Backtracks & Why You Should Care About U.S. Bond Yields (Market Outsiders: May 22, 2025) 57:13

30d ago57:13

57:13

Send us a text In this extended Market Outsiders live episode, Namaan and Jenny Rae cut through the noise on tariffs, premium pricing, and why Nike’s betting on affluent consumers. The duo break down a weak 20-year Treasury auction and rising U.S. bond yields - signaling investor concerns over fiscal health and global competition. Plus, they dive i…

1
S18E2: From Law to Consulting: How to Make the Leap Successfully 5:47

1M ago5:47

5:47

Send us a text Thinking about transitioning from law to consulting? You’re not alone. In this episode of Strategy Simplified, we break down exactly how to move from law school to consulting - or from legal practice into a top-tier consulting role. We answer the most common questions from aspiring consultants with JD backgrounds: Are consulting firm…

1
69. The CS Job Search Playbook Is Dead: Here's the Evidence 26:31

1M ago26:31

26:31

You’ve been told to obsess over resume keywords, send out dozens of applications each week, and reach out to recruiters after every single job posted. But what if I told you those classic job search “secrets” are actually tanking your chances of getting hired in Customer Success? In this episode, I’m diving into the job search advice that’s activel…

1
SPI 871: If You're Grinding Alone But Want to Win, Listen to This 35:59

1M ago35:59

35:59

#871 What do you imagine when you think of a solopreneur? I thought it was about building a business entirely on your own, never asking anyone for help. This gave me a sense of control, especially after losing my architecture job. Whether my brand would succeed or fail, more than anything, I wanted it to be on my terms! Here's the spoiler alert, th…

1
S18E1: Home Depot Keeps Prices Steady - or Does it? (Market Outsiders: May 20, 2025) 19:16

1M ago19:16

19:16

Send us a text In this Tuesday Market Outsiders episode, Jenny Rae and Namaan break down Home Depot’s claim of holding prices steady despite new tariffs - while Walmart hikes prices. They dig into Home Depot’s first earnings miss since 2020, stagnant basket sizes, and whether strong employment and rising home values are really sustaining consumer s…

1
S17E30: Intro to Casing (3 of 10): Kearney Profitability Case – Tourism Revenue Boost 33:45

1M ago33:45

33:45

Send us a text In the 3rd installment of our Intro to Casing series, we tackle a profitability case from Kearney focused on boosting tourism revenue for a West African country's Ministry of Tourism. This case will sharpen your ability to break down profitability problems - a core skill in consulting. Follow along as Ed applies structured thinking, …

1
S17E29: Moody's Downgrade & U.S. Treasury Yields Hit 5% (Market Outsiders: May 19, 2025) 15:37

1M ago15:37

15:37

Send us a text In this Monday Market Outsiders, Namaan and Jenny Rae break down why U.S. Treasury yields hitting 5% could shake up markets - from stocks to real estate - as investors chase risk-free returns. They also analyze Moody’s downgrade of U.S. debt from AAA, driven by ballooning deficits and Washington’s failure to rein in $36 trillion in n…

1
S17E28: 7 Must-Know Math Formulas to Ace the Case Interview 9:39

1M ago9:39

9:39

Send us a text Case interview math doesn't have to be scary - if you know the formulas. In this episode, we break down the 7 essential math formulas every candidate must master to succeed in consulting interviews. Tune in to learn: The difference between gross profit, EBIT, and EBITDA How to calculate market size and share Why ROI is a must-know fo…

1
S17E27: Walmart Raises Prices and Lessons from the Rodeo (Market Outsiders: May 15, 2025) 20:07

1M ago20:07

20:07

Send us a text In this Thursday Market Outsiders, Namaan and Jenny Rae analyze Walmart’s price hikes amid looming tariffs, noting an increase in U.S. sales and an e-commerce surge as signs of consumer strength. Jenny Rae then draws business acumen lessons from a rodeo, spotlighting Quanta Services, a $25B electrical contractor behind utility power …

1
S17E26: BCG Supermarket Case Interview: Live Simulation + Expert Feedback 46:09

1M ago46:09

46:09

Send us a text Former BCG consultant Jason Riddell leads a live case interview focused on a struggling deli department at a national supermarket chain. With stagnant profits, the deli business needs a turnaround strategy - and it’s up to the candidate to crack the case. Follow along as the candidate tackles structuring, analysis, mental math, and d…

1
68. The New Rules of CS Job Hunting: Why Your Experience Isn't Getting You Hired 26:03

1M ago26:03

26:03

Are you feeling stuck or frustrated with your job search? You’re not alone, and it’s not your fault. If your CS job hunting experience feels like you're tossing applications into a black hole, this episode is your wake-up call. The truth is, it’s not your lack of experience, a career gap, or missing KPIs that’s keeping you stuck. The job market has…

1
SPI 870: The Way to Capture Leads That Works with Daniel Priestley 37:05

1M ago37:05

37:05

#870 How fast would your business grow if you could cut through the noise and generate red-hot leads for your products? In this episode, my award-winning entrepreneur guest shares how to do just that. Daniel Priestley has uncovered an amazing strategy to find your ideal customers using online quizzes and assessments. You're not going to want to mis…

1
S17E25: Inflation Eases & McDonald's Struggles: What’s Behind the Numbers? (Market Outsiders: May 13, 2025) 25:19

1M ago25:19

25:19

Send us a text In this Tuesday episode of Market Outsiders, Namaan and Jenny Rae dissect the April CPI data, showing a lower-than-expected core inflation rate, signaling stability despite tariff uncertainties. Jenny Rae then shares a jarring McDonald's visit, with empty dining areas and sluggish service, pointing to operational hiccups rather than …

1
ALERT: <48 Hours Left to Join Coaching Program at $200 off 4:06

1M ago4:06

4:06

Send us a text The price of our flagship case coaching program, Black Belt, goes up by $200 on Wednesday May 14. Purchase now to join the program at the lowest price it will ever be in the future. Don't need all of the services now? Don't worry - unused services never expire! Join Management Consulted for the NYC Case Camp from June 27-29 Intensive…

1
S17E24: U.S./China Trade Tensions Thaw - What's Next? (Market Outsiders: May 12, 2025) 25:21

1M ago25:21

25:21

Send us a text U.S. / China trade tensions thaw as the economic powers drop reciprocal tariffs and agree to further talks. How are business leaders responding? What does it mean for investors? What do we expect to happen next? Tune in! Join Market Outsiders live every weekday at 9:15AM ET on LinkedIn and YouTube - and now, episodes are also availab…

1
S17E23: Intro to Casing (2 of 10): BCG Profitability Case Interview Example 28:55

1M ago28:55

28:55

Send us a text Continue the Intro to Casing mini-series with a BCG profitability case. Join Ed and Jenny Rae as they walk through a full case example in real time - showing you how to structure, calculate, and communicate under pressure. Whether you’re new to casing or brushing up before interviews, this 10-part series will help you build the habit…

1
S17E22: Post-MBA Consulting Offers: Real Talk from Bain, McKinsey, and BCG Hires 1:00:54

1M ago1:00:54

1:00:54

Send us a text What does it really take to land a post-MBA consulting offer at a top-tier firm? In this episode, we pull back the curtain with a panel of successful candidates who scored offers at firms like Bain, McKinsey, BCG, Deloitte, and A&M. You’ll hear firsthand how they navigated a tough job market, prepped for case interviews, evaluated of…

1
S17E21: Fed Rate Hold and Tariff Troubles (Market Outsiders: May 08, 2025) 19:49

1M ago19:49

19:49

Send us a text In this solo episode of Market Outsiders, Jenny Rae dives into the market’s reaction to the Federal Reserve’s decision to hold interest rates steady, signaling caution amid tariff-driven uncertainty. She also shares a personal story about her boutique winery in Northern California, breaking down the surprising costs of wine productio…

1
S17E20: Inside Samsung & Hershey: Tech Powerhouse vs. Candy Icon 56:13

1M ago56:13

56:13

Send us a text What do a South Korean tech giant and an iconic American candy maker have in common? More than you might think. In this edition of Business Breakdowns, Jenny Rae Le Roux and Namaan Mian explore the business models behind Samsung and The Hershey Company - two very different brands navigating a rapidly evolving global landscape. You'll…

1
67. Beyond the Check-In: The Questions Top CSMs Use To Build Authority With Customers 17:59

1M ago17:59

17:59

If your customer check-ins feel awkward and your QBRs are just you talking at a screen of blank stares, this episode is your tactical reset. I’m sharing the five power questions top CSMs use to turn flat convos into high-impact, expansion-driving moments without needing deep product knowledge or extra prep. These aren’t theoretical frameworks. They…

Podcasts Worth a Listen

Job Interview Tips For Customer Success Managers Podcasts

Podcasts Worth a Listen