Best Job Interview Tips For Customer Success Managers Podcasts (2025)

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85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford 43:54

Play Pause

1d ago43:54

43:54

What if I told you the #1 thing sabotaging your Customer Success interviews isn’t your experience, your skills, or even your nerves... but overthinking before you ever walk in the door? If prepping for interviews sends you spinning into self-doubt and second-guessing every possible question, this episode is the one you can’t afford to skip. I’m sit…

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SPI 890: What's Working in Sponsorships and Brand Deals Right Now 25:22

4d ago25:22

25:22

#890 Sponsorships and brand deals can change the game for you as a creator. Here's the key, though. You have to know your worth. If, like many, you say yes to bad offers, it can cost you big time! In this episode, I break down what’s actually working in sponsorships right now. From determining what you should charge and spotting red flags to landin…

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SPI 889: Ultraspeaking with Tristan de Montebello 41:08

9d ago41:08

41:08

#889 In business and in life, we need connection to thrive. So what is the number one superpower for building deep relationships? The answer is communication! That said, it's not enough to become a great on-stage speaker. While leveling up your skills around prepared talks is great, what happens when something like a networking dinner requires you …

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84. 91% Success Rate: Why Customer Success Networking with CSMs Won't Get You Hired 18:06

6d ago18:06

18:06

Think Customer Success networking is just about DMing recruiters or chatting up random CSMs on LinkedIn? That’s the biggest myth killing your job search right now. Today, I’m sharing the real reason you’re not landing interviews—and it’s not what you think. In this episode, I break down exactly why generic networking is a waste of your energy, and …

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SPI 888: What's Working in Affiliate Marketing Right Now 46:12

11d ago46:12

46:12

#888 You don't need a following to win big online. With algorithms pushing content to targeted audiences, you can serve and earn right away. All it takes is connecting people in search of solutions with the tools and resources to solve their problems. This is the key to affiliate marketing! But how much can you make recommending products? Here's so…

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SPI 887: The Long-Haul Leader with Chris Ducker 45:37

16d ago45:37

45:37

#887 Hustle culture was wrong. Entrepreneurship is not about growth at all costs, and it's not about sacrificing your health for the sake of success. In fact, you'll never build a sustainable business if you're always running on fumes! In this episode, my good friend Chris Ducker returns to the show to share a powerful reminder on the dangers of bu…

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83. From Layoff to Offer in 8 Weeks: How Howard Beat the Worst Job Market for CSMs 29:42

13d ago29:42

29:42

What if the only thing between you and your next Customer Success role is a smarter job search strategy? In this episode, I sit down with Howard, who went from layoff (with a baby on the way!) to landing his dream job at Zoom in just eight weeks, and in the toughest market we’ve ever seen. He’s sharing the raw truth about what actually works, how t…

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SPI 886: What's Working on Email Newsletters Right Now 34:40

18d ago34:40

34:40

#886 What if I told you that someone sharing vocabulary tips gets millions of email opens per month and makes seven figures? How about if I said someone's keto recipes for bodybuilders newsletter just earned them a new house in Malibu? Listen in on this session because a quiet email revolution is happening under the radar. Let's pull back the curta…

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82. Customer Success Interview Scorecards: What Hiring Managers Want to Hear 17:30

21d ago17:30

17:30

Think your interview skills are top-notch but still walking away empty-handed? You might be leaving points (and offers) on the table…without even knowing it. In this episode, I’m pulling back the curtain on the real way interviewers score your answers and why vague talk tracks are quietly wrecking your chances. We’ll dive into the truth about the i…

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SPI 885: What's Working on Social Media Right Now 29:33

25d ago29:33

29:33

#885 Social media isn't social anymore, it's just media. This fundamental shift is already having a massive impact on our results as creators and entrepreneurs. So what are the strategies that can help us master these online platforms? While we might be tempted to chase the latest trends and copy what everyone else is doing, that's not the key to s…

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SPI 884: Personal Branding is More Important than Ever with Rory Vaden 39:06

30d ago39:06

39:06

#884 How do you build an audience online in a world flooded with AI content? The key to standing out is finding your uniqueness and applying it in the service of others. Information won't set you apart—your story will! In this episode, I’m joined by New York Times bestselling author and personal branding expert, Rory Vaden. He and I explain why you…

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81. How to Track Your Impact as a CSM (Even When Leadership Isn’t) 16:56

28d ago16:56

16:56

What if your KPIs are hiding your true impact and that’s why you’re not getting promoted? Most CSMs are tracking what leadership asks and missing the real proof that moves careers forward. If your best work is going unnoticed, you’re not alone. That’s why in this episode, I reveal the three high-impact metrics I personally used to score raise after…

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SPI 883: What's Working as a Podcaster Right Now 33:15

1M ago33:15

33:15

#883 Podcasting is changing fast. From video to new discovery tools, finding and growing an audience can happen quicker than ever. But how do you take advantage of this opportunity and stand out among millions of shows? That's what I'm sharing in today's episode. I'll break down the best strategies for podcasters in 2025 to help you put yourself ou…

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80. From Stuck to Hired: 3 Interview Changes This Client Made To Land A Six-Figure Offer 19:52

1M ago19:52

19:52

Are you sick of making it to the final interview round, only to watch the offer slip away at the last moment? What if the thing holding you back isn’t your experience, your resume, or even your skills…but just three tiny tweaks to your interview game? In this episode, I break down the exact changes my client made to go from getting ghosted after in…

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SPI 882: What's Working on YouTube Right Now 29:13

1M ago29:13

29:13

#882 If you're not paying attention to how YouTube is changing, you should be! Today, I'll share the three algorithm triggers that can make all the difference for your brand in 2025. Many creators aren't taking advantage of these recent updates, so this is your chance to stand out! I’ve built three successful YouTube channels, so these strategies a…

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79. Why “Tell Me About Yourself” Keeps Tripping You Up (And How to Fix It) 14:41

2M ago14:41

14:41

Ever nailed your elevator pitch only to get ghosted after the first interview? Here’s the hard truth, “Tell me about yourself” isn’t a trick question, but it’s tripping up even the most seasoned Customer Success pros. In today’s episode, I’m exposing the five most common (yet completely fixable) mistakes that are sabotaging your first impression an…

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SPI 881: The Science of Scaling with Dr. Benjamin Hardy 41:58

2M ago41:58

41:58

#881 What's stopping you from building your dream life? Often, it's something more subtle than obstacles you can't overcome. The thing that's holding you back is likely a clear path to a lesser goal! So, how do you set your sights on "impossible" achievements for next-level business growth? I'm joined by Dr. Benjamin Hardy, co-author of the incredi…

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78. I Broke Down 5 Cold Messages That Got CS Job Interviews - Here's What They Had in Common 17:27

2M ago17:27

17:27

Sick of pouring your heart into job applications only to get ghosted, again and again? Here’s the truth, cold outreach can actually land you more interviews (double, in fact), but only if you ditch the generic and learn to message like a pro. Most people are doing it all wrong and sabotaging their shot at the job before they even get a reply. Today…

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SPI 880: The ONE & ONLY Marketing Strategy that Matters 33:29

2M ago33:29

33:29

#880 In a world of infinite choice, standing out from the crowd is key. While others are chasing algorithms, you can and should build something worth talking about. So, forget the marketing hacks and focus on the one strategy that always works: word of mouth! I just had over five thousand people attend my Card Party Pokémon event in Florida. I spen…

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77. LinkedIn Myths That Are Costing You Interviews (and What to Do Instead) 17:23

2M ago17:23

17:23

Think your LinkedIn is working for you? Think again. If you’re still treating your profile like a digital resume, posting because you think you “should,” or stressing about building a “personal brand” (cringe)—you’re leaving job opportunities on the table. In this episode, I break down the most common LinkedIn myths keeping talented Customer Succes…

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SPI 879: Are Online Courses Dead? with Matt Gartland 21:57

2M ago21:57

21:57

#879 It's over. In 2025, courses aren't selling like they used to. So what’s next for online educators? Are we better off giving our knowledge away for free? I’m joined by my friend and business partner Matt Gartland today. Together, we’ve seen tens of thousands of students enroll in our courses over the years. But things are different now. People …

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76. What CS Hiring Really Looks Like Right Now (For $120K Roles) 23:00

2M ago23:00

23:00

Think you need a “perfect” Customer Success resume to land a $120k role? Think again. Two of my clients just scored these coveted jobs. One after a two-year gap, the other coming from, wait for it, a winery. And neither had what most would call a flawless background. In this episode, I break down exactly what got them hired. You’ll hear how they sh…

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SPI 878: How I Reached the New York Times Best Sellers List with Caleb Wojcik 19:42

2M ago19:42

19:42

#878 Writing a book is hard, but getting people to buy it is even harder. For those of us who dream big, is it possible to make the best seller lists without gaming the system? What does it take to move copies nowadays? More importantly, is it worth it? In this episode, I'm joined by SPI CEO Caleb Wojcik to talk through the entire process of launch…

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75. Customer Success QBRs: Why Customers Ignore Your Meeting Requests (And How to Fix It) 23:36

2M ago23:36

23:36

Are your customers ghosting your QBR invites? Let’s be real… every CSM has faced the dreaded silence or worse, the wrong people showing up. But here’s the ugly truth leadership never told you. It’s not your QBR’s timing, your agenda, or your follow-ups. It’s that your meetings are about you, not your customer. In this episode, I break down the sing…

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SPI 877: My Favorite AI Tool for Content Creation with Rafeh Qazi and Nazariy Dumanskyy 41:47

2M ago41:47

41:47

#877 This AI tool is bananas! Whenever people ask me what I use to supercharge my content creation, this is my top recommendation. It all started with two founders following their curiosity and refusing to give up when others didn’t buy into their vision. Then, one viral moment changed everything! Poppy AI is now fueling a quiet revolution, while e…

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74. Why You’re Still Stuck in Reactive Mode (And How to Get Out) 23:20

3M ago23:20

23:20

What if I told you the secret to being a proactive CSM has nothing to do with having more time? In this episode, I’m walking you through the exact 6-step framework I use with my coaching clients to help them get out of reactive chaos and into strategic, high-impact action—no matter how overwhelming their workload is. You’ll hear how one CSM managin…

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SPI 876: Life After Publishing a Book (1 Week Later) 25:07

3M ago25:07

25:07

#876 Publishing a book is one of the most rewarding things you can do. It's also one of the hardest. In this episode, I reflect on the first week after launching Lean Learning. From podcast guesting to TikTok strategies, I share all the lessons I’ve picked up along the way! Listen in because this is a behind-the-scenes look at what happens after yo…

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73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary 44:24

3M ago44:24

44:24

What if the future of Customer Success looks a lot more like sales, and that's exactly what your career needs? Most CSMs are missing out on huge levers for impact, influence and growth because they’re ignoring proven sales tactics that actually work. In this episode, Sean O’Leary and I rip the lid off conventional CS wisdom and expose the game-chan…

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SPI 875: The First Dollar Formula—30 Days to Earn Your First Dollar Online 22:49

3M ago22:49

22:49

#875 Your first sale isn’t just about making money—it's about unlocking a whole new level of confidence. With proof that someone is willing to buy from you, everything changes! In this episode, I share something brand new at SPI. The First Dollar Formula is our streamlined method to help you start making sales fast. We’ve stripped away the noise, c…

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72. The $150K Resume: What Sets Apart Top CS Earners 33:31

3M ago33:31

33:31

Want to know exactly what it takes to crack $150K+ in Customer Success this year? Spoiler: It’s not a straight climb up the CSM ladder. Most high earners don’t even have the "perfect" resume you’d expect. Inside this episode, I deconstruct the real, actionable strategies from ten clients who recently landed six-figure CS roles. You’ll discover the …

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SPI 874: A Mic Flip! Pat Flynn Gets Interviewed by Bestselling Author Hal Elrod 50:47

3M ago50:47

50:47

#874 Here’s how you achieve your goals. First, figure out what you want and find the next step you need to take. Next, learn about that one step and nothing else. Then, repeat. This process is the essence of just-in-time learning and the secret to success. I talk all about it in my brand-new book, Lean Learning! To mark the occasion, I have a very …

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71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results 12:17

3M ago12:17

12:17

You’re rewriting your resume, applying nonstop, doing everything right and still getting ghosted. Sound familiar? In this episode, I sit down with four job seekers who were stuck in the same burnout cycle… until one shift flipped everything. They went from overwhelmed and radio silence to inboxes full of interviews, and it wasn’t because they worke…

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SPI 873: The Creator Business Model Secret Nobody Tells You 19:19

3M ago19:19

19:19

#873 Ever feel like the business advice you’re getting just doesn’t work for you? There’s a reason for that! Here's the thing. Not every creator is built the same. In fact, your personality plays a big role in the kind of brand you're able to grow and sustain. In this episode, I share the five archetypes I’ve discovered after fifteen years in the o…

Job Interview Tips For Customer Success Managers Podcasts

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Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

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The Smart Passive Income Online Business and Blogging Podcast

Pat Flynn

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85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford 43:54

1
SPI 890: What's Working in Sponsorships and Brand Deals Right Now 25:22

1
SPI 889: Ultraspeaking with Tristan de Montebello 41:08

1
84. 91% Success Rate: Why Customer Success Networking with CSMs Won't Get You Hired 18:06

1
SPI 888: What's Working in Affiliate Marketing Right Now 46:12

1
SPI 887: The Long-Haul Leader with Chris Ducker 45:37

1
83. From Layoff to Offer in 8 Weeks: How Howard Beat the Worst Job Market for CSMs 29:42

1
SPI 886: What's Working on Email Newsletters Right Now 34:40

1
82. Customer Success Interview Scorecards: What Hiring Managers Want to Hear 17:30

1
SPI 885: What's Working on Social Media Right Now 29:33

1
SPI 884: Personal Branding is More Important than Ever with Rory Vaden 39:06

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81. How to Track Your Impact as a CSM (Even When Leadership Isn’t) 16:56

1
SPI 883: What's Working as a Podcaster Right Now 33:15

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80. From Stuck to Hired: 3 Interview Changes This Client Made To Land A Six-Figure Offer 19:52

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SPI 882: What's Working on YouTube Right Now 29:13

1
79. Why “Tell Me About Yourself” Keeps Tripping You Up (And How to Fix It) 14:41

1
SPI 881: The Science of Scaling with Dr. Benjamin Hardy 41:58

1
78. I Broke Down 5 Cold Messages That Got CS Job Interviews - Here's What They Had in Common 17:27

1
SPI 880: The ONE & ONLY Marketing Strategy that Matters 33:29

1
77. LinkedIn Myths That Are Costing You Interviews (and What to Do Instead) 17:23

1
SPI 879: Are Online Courses Dead? with Matt Gartland 21:57

1
76. What CS Hiring Really Looks Like Right Now (For $120K Roles) 23:00

1
SPI 878: How I Reached the New York Times Best Sellers List with Caleb Wojcik 19:42

1
75. Customer Success QBRs: Why Customers Ignore Your Meeting Requests (And How to Fix It) 23:36

1
SPI 877: My Favorite AI Tool for Content Creation with Rafeh Qazi and Nazariy Dumanskyy 41:47

1
74. Why You’re Still Stuck in Reactive Mode (And How to Get Out) 23:20

1
SPI 876: Life After Publishing a Book (1 Week Later) 25:07

1
73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary 44:24

1
SPI 875: The First Dollar Formula—30 Days to Earn Your First Dollar Online 22:49

1
72. The $150K Resume: What Sets Apart Top CS Earners 33:31

1
SPI 874: A Mic Flip! Pat Flynn Gets Interviewed by Bestselling Author Hal Elrod 50:47

1
71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results 12:17

1
SPI 873: The Creator Business Model Secret Nobody Tells You 19:19