Side Hustle Hero is the podcast for everyone who wants to build the courage, confidence, and drive to launch, persevere, and succeed at creating a source of income beyond their regular job. Each episode is crafted with the goal of having you take action and win. You’ll hear insights from experienced side hustle heroes who share what’s worked and what hasn’t so you can execute smarter and for more profit. Hosted by Joan Posivy, bestselling author of The Way Success Works, How to Decide, Belie ...
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Surviving MSP Pressure & Burnout (EP 825)
1:05:24
1:05:24
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1:05:24Industry News: Chrome & Windows 10: Chrome’s password manager gets a major upgrade, offering one-click fixes for weak or compromised passwords, while Microsoft issues a crucial Windows 10 patch to fix a bug locking users out. Marv and Dawn break down what these updates mean for MSPs and their clients. MSP Differentiation & Business Models: Dawn dis…
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148: Fitness Coach Side Hustle: How It Sparked a $20K a Month Business
47:15
47:15
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47:15Struggling to grow your service-based side hustle? You’re not alone - and you don’t have to stay stuck. In this episode, fitness coach Dustin Pedersen shares strategies that helped him go from a $2K/month side hustle to consistently earning $20K/month. Whether you're a coach, consultant, or creative, you’ll hear tips to: Attract more clients withou…
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Uncle Marv welcomes back Paco Lebron for an episode packed with honest MSP talk, laughs, and a fresh take on community events. Hear why TechCon Unplugged is hitting the road this year, moving away from the big annual gathering to a more intimate, city-based tour designed to spark real connections and practical conversations. Paco pulls back the cur…
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Giant Rocketship: Smarter Ticketing (EP 823)
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50:02In this lively episode of Uncle Marv’s IT Business Podcast, Marvin Bee sits down with Dustin Puryear, CEO and founder of Giant Rocketship, for a candid, insightful, and often hilarious conversation about the real-world challenges of automating helpdesk operations. Dustin, a former MSP owner himself, shares how Giant Rocketship is changing the game …
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147: How to Stop Procrastinating, Start Building
14:19
14:19
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14:19To hit new milestones and actually build your side hustle, you're going to have to do things you've never done before. But here's the catch—we're all creatures of habit. And it's those ingrained patterns that keep us stuck, procrastinating instead of progressing. In this special rebroadcast of, My Secret Weapon To Get The Hard Stuff Done, I share t…
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Main Theme & Key Takeaways This episode centers on resilience-how IT professionals juggle demanding projects, unexpected technical hurdles, and personal upheaval, all while staying ahead of industry changes. Marv’s firsthand stories and practical advice make this episode a masterclass in adaptability, resourcefulness, and the importance of communit…
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Wondering when to quit your 9-5 and go all in on your side hustle? You’re not alone—and it’s normal to wrestle with fear, doubt, and the question, “What will people think?” Shannon Russell gets it. After a successful 16-year run as a TV producer, she made the bold leap to entrepreneurship—not because she had to, but because she wanted to start prod…
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In this compact midweek episode, Uncle Marv opens by explaining his upcoming client office move in Tampa, which involves coordinating with cable providers, moving copiers, handling door access systems, and managing ISP cutover with limited preparation time. He then covers significant industry news from the recent Kaseya Connect 2025 conference, inc…
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Uncle Marv sits down with Steve Kazan, founder and CEO of Inner Onion and current president of NSITSP. Steve shares his unique perspective on helping international tech companies break into the U.S. market and offers a wealth of wisdom for managed service providers (MSPs) looking to stand out and grow. Drawing on two decades of experience across se…
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145: How She Grew To 70 Retailers Without Quitting Her Day Job
37:39
37:39
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37:39Think you need business experience to start your side hustle? Think again. Liz Birchard, creator of Tutu’s Tortilla Chips, grew her brand into 70 stores and over a quarter million in revenue - all while working full-time. In this episode: Liz’s biggest challenge starting out Her biggest challenge today (and how she’s handling it) What she would do …
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Keith Nelson reveals how a relentless focus on customer service and measurable business outcomes has powered his 26-year streak of zero downtime at Vistem Solutions. His passion for advocacy—both for special needs communities and for MSPs navigating new regulations—offers listeners a blueprint for building resilient, high-impact IT businesses. This…
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Boutique MSP Success: Lynn Thames (EP 818)
1:02:47
1:02:47
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1:02:47This week, Uncle Marv catches up with Lynn Thames of Thames Consulting Group, who returns to the podcast after several years away—and a lot has changed. Lynn opens up about her journey from working solo out of her home to running a thriving boutique MSP with an office and a trusted employee. She shares the story of how she found the perfect team me…
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Uncle Marv launches a special three-part series, "Auvik vs Domotz," bringing together two experienced MSP leaders to compare the industry's top network monitoring platforms. Robinson Roca of Helient Technologies shares how Auvik’s intuitive interface, powerful NetFlow analytics, and seamless Autotask integration have transformed his team’s troubles…
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144: Why Now Is the Smartest Time to Start Your Side Hustle
15:48
15:48
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15:48Feeling uncertain about the economy, your job, or what comes next? You’re not alone. But in this solo episode, host Joan Posivy shares why—despite all that—now is the smartest time to start your side hustle. She offers; a powerful reframe on uncertainty, tells her personal story of diving into a side hustle during a downturn, and explains why takin…
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Side Hustle Success Tips with Joan Posivy (EP 816)
51:04
51:04
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51:04Uncle Marv sits down with Joan Posivy—author, entrepreneur, and host of The Side Hustle Hero podcast—to unpack the real-world lessons behind building a successful side hustle. Joan’s story is anything but ordinary: from becoming Canada’s youngest bank manager to running a deli, self-storage business, and now a top-rated podcast, her journey is fill…
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Andy Higgins, founder of IM Collaboration, shares his journey from early days in IT in England, Switzerland, and the US, to building a successful MSP business. He discusses his experience with major migrations (like Continental Tires), representing Switzerland at the ITU, and the importance of industry standards. Andy explains why he joined the Nat…
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How Much Is Your MSP Really Worth? (EP814)
38:44
38:44
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38:44Uncle Marv sits down with Paul Daigle, founder of the Biz Advisory Board and a 30-year industry expert, for a candid conversation about what it takes to build, grow, and ultimately sell a successful MSP. Paul shares his journey from MSP owner to M&A advisor, revealing the pitfalls that keep many IT business owners from reaching their full potential…
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Mind Your Channel Manners (MSP-Vendor Etiquette) EP 813
42:32
42:32
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42:32This week, Uncle Marv flies solo and tackles two hot topics for IT professionals and managed service providers: the art of project billing and the often-unspoken rules of MSP vendor etiquette. He shares a real-life story about a recent office move, breaking down his approach to project billing and how he handles client confusion or pushback. Marv a…
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Building Resilient MSPs with David Steele (EP 812)
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16:24
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16:24This episode offers a rare, honest look at what it takes to build and sustain a successful MSP over decades. David’s blend of technical expertise, business savvy, and willingness to adapt provides valuable lessons for IT business owners at any stage. Whether you’re looking to diversify, adopt new tech, or simply connect with peers, you’ll find acti…
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Join Uncle Marv and Robert Gillette from MSP Dojo in this engaging episode of the IT Business Podcast. They break down what it really takes to build a strong sales engine for MSPs, from overcoming the awkwardness of asking for money to the power of teamwork in the sales process. Robert offers a fresh perspective on sales, treating it as a co-op gam…
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143: Building a Brand, Creating Buzz, and Turning Fun into Profit
56:52
56:52
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56:52What happens when a casual golfer turns a fun idea into a full-blown brand? Scott Taube started with one simple concept: a deck of cards designed to be played on the golf course. That’s it. No e-commerce background. No manufacturing experience. Just curiosity, scrappy action, and a clear sense of fun. A few years later? He’s running branded tournam…
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Acronis' Evolution in Cybersecurity (EP 810)
18:31
18:31
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18:31Uncle Marv sits down with James Abercrombie, known as the “Cyber Beard,” to discuss Acronis’ journey from a backup-only company to a full-featured MSP platform. James shares how listening to MSPs in the field has shaped Acronis’ evolution, leading to powerful integrations, advanced automation, and a true all-in-one solution for managed service prov…
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Building a True MSP Sales Engine (EP 809)
42:29
42:29
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42:29This episode of Uncle Marv’s IT Business Podcast features Robert Gillette, founder of MSP Dojo, who brings a fresh perspective on what it really takes to grow an MSP beyond just marketing. Robert shares his journey from leading sales at a Bay Area MSP to coaching competitors and ultimately creating MSP Dojo—a platform where MSPs practice sales with…
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MSP Success with Acronis Academy (EP 808)
25:49
25:49
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25:49Acronis has taken a bold step in addressing the challenges faced by Managed Service Providers (MSPs) worldwide through its innovative educational initiatives—the Acronis Academy and MSP Academy. In this engaging conversation, Jon McCarrick dives into how these programs provide vendor-neutral training to help technicians gain crucial skills, busines…
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Public Libraries as an IT Niche? Yes! (EP 807)
27:19
27:19
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27:19Uncle Marv sits down with Lisa Johnson from AVC Technology at ASCII Edge in Orlando to discuss her company’s fascinating journey from its origins in 1971 to becoming a thriving managed services provider today. Key Highlights: A Love for Disney Meets IT Lisa shares her lifelong passion for Disney and how it ties into her frequent trips to Orlando wi…
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In this episode of Uncle Marv’s IT Business Podcast, we continue our conversation with David Stinner, founder of Buffalo-based US itek. David opens up about the lessons he learned from early legal battles that shaped his entrepreneurial drive and how he scaled his MSP using innovative strategies like flat-rate pricing and outsourcing help desk serv…
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Why Listen? This episode provides a candid look at the evolution of an MSP from its humble beginnings to becoming a regional leader in IT services. David’s story is packed with actionable insights on scaling a business, overcoming customer objections, and leveraging tools for proactive service delivery. Show Notes David Stinner, founder and preside…
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Scaling IT Services in Small Towns: Ali Johnston (EP 804)
16:53
16:53
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16:53Why Listen? This episode offers relatable insights for IT professionals working in smaller markets or expanding their businesses into new regions. Ali Johnston’s stories about cybersecurity awareness and scaling managed services are both practical and inspiring, making this a must-listen for anyone navigating growth while maintaining client trust. …
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Inside Uncle Marv’s NetAlly Go Bag (EP 803)
52:43
52:43
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52:43In this episode of Uncle Marv’s IT Business Podcast, we dive into the tools and strategies that keep IT professionals ahead of the game. Uncle Marv opens up his trusted NetAlly go bag to reveal essential devices like the EtherScope and LinkSprinter, explaining how each tool simplifies network troubleshooting and testing. He shares insights from rec…
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NSITSP: Advocating for IT Professionals (EP 802)
24:06
24:06
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24:06Why Listen? This episode provides actionable advice for IT professionals looking to elevate their businesses through professionalism, education, and advocacy. Karl Palachuk’s insights will inspire listeners to embrace higher standards while preparing for legislative changes that impact their industry. Show Notes In this engaging episode of Uncle Ma…
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MSP Tips: Balancing Contractors and Employees (EP 801)
27:28
27:28
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27:28Why Listen? This episode provides actionable insights for IT professionals looking to grow their businesses while maintaining flexibility and high-quality service. David’s relatable anecdotes and practical advice on networking, referrals, and team-building make it a valuable resource for anyone in the MSP space. Show Notes David Geiger’s entreprene…
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142: Stop Lurking, Start Connecting on LinkedIn - How to Spark Real Conversations and Optimize Your Profile
41:57
41:57
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41:57Ever hesitated to start a conversation on LinkedIn that could grow your side hustle? You're not alone! In this episode, LinkedIn expert Joe Mackay shares his proven strategies for turning online interactions into meaningful business opportunities. From simple conversation starters to optimizing your profile and creating posts that attract engagemen…
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Patch Management Made Easy with Action1 (EP 800)
31:13
31:13
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31:13Why Listen? This episode provides valuable insights into modern IT challenges like managing patches across diverse environments, securing endpoints against vulnerabilities, and scaling solutions for MSPs. Mike Walters offers practical advice on leveraging Action1’s unique features to improve efficiency without breaking the budget. Show Notes Action…
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Why Backup Matters: A Hurricane Horror Story (EP 799)
19:32
19:32
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19:32Why Listen This episode provides actionable insights on disaster recovery, cybersecurity best practices, and building lasting client relationships—all from an MSP that has thrived in Florida’s challenging environment for 30 years. Whether you’re an established IT provider or just starting out, Laura’s stories and advice will inspire you to elevate …
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Noticeable: Marketing Automation for MSPs (EP 798)
16:11
16:11
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16:11Herman Pool joins Uncle Marv’s IT Business Podcast to share his expertise in marketing automation and business growth strategies for MSPs. As the founder of Vertical Action and Noticeable, Herman has developed tools and systems that go beyond traditional website services to include marketing fulfillment and coaching. He introduces his GROW system—G…
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Targeted Marketing Tips for MSPs (EP 797)
36:13
36:13
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36:13In this episode, Tim Fitzpatrick returns to share his expertise on strategic marketing for MSPs and IT professionals. Tim breaks down his proven framework of strategy, planning, and leadership, explaining how each component works together to create a robust marketing engine that drives consistent results. Key highlights include: Why most MSPs fail …
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After The Conference: ASCII Edge Orlando 2025 (EP 796)
31:50
31:50
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31:50Uncle Marv returns after a whirlwind week at ASCII Edge Orlando 2025! This episode is packed with stories from six days away—his longest stretch out of town in decades—and features everything from client moves to conference networking highlights. Marv shares his experience troubleshooting camera systems under unusual circumstances and navigating cu…
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Think Outside the Box with 5G Solutions (EP 795)
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15:12
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15:12Uncle Marv welcomes Steve Copeland from Rhythms, the company behind the innovative “internet in a box” solution that’s making waves in the MSP world. Steve explains how their 5G-powered boxes are helping IT providers not only offer reliable backup internet but also create new revenue opportunities by sponsoring events and providing connectivity at …
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Sophos vs. State-Sponsored Hacks (EP 794)
24:34
24:34
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24:34Cybersecurity is a constant battle, and this episode brings you up to speed on the latest developments from Sophos. Uncle Marv welcomes Ryan Gebauer to discuss how Sophos is tackling state-sponsored attacks and ransomware with innovative solutions like AI-powered threat detection and end-to-end cybersecurity tools. Key highlights include: Ransomwar…
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SharePoint Migration Woes and Wins (EP 793)
16:32
16:32
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16:32Uncle Marv’s IT Business Podcast welcomes Kristen Pittman from CyLutions, a custom software development company that specializes in modernizing businesses through tailored IT solutions. Kristen recounts her journey to ASCII Edge in Orlando and dives into her expertise in Microsoft 365 migrations, SharePoint configurations, and database management. …
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141: Flipping Mattresses for Profit: A Simple Way to Earn $000's on the Side
43:40
43:40
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43:40Could picking up used mattresses really become a profitable side hustle? Hannah shares how she and her husband turned this flexible gig into a consistent $3,000 - $5,000 per month in extra income - and eventually a full-time, six-figure business. You'll hear; how the process works, what expenses are involved, how you get inventory, and tips to rese…
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ASCII Edge 2025: Insights from Jerry Koutavas (EP 792)
15:22
15:22
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15:22Why Listen? This episode provides a behind-the-scenes look at how ASCII empowers MSPs to thrive through collaboration, innovation, and foresight. Learn about exclusive tools and strategies that can help you stay competitive while navigating industry challenges like mental health and mergers. In this episode of Uncle Marv’s IT Business Podcast, Jerr…
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Even Admins Can't Install: ThreatLocker (EP791)
11:36
11:36
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11:36This episode provides valuable insights into real-world IT security challenges and solutions. Listeners will gain a deeper understanding of why strict security measures are necessary and how they can be implemented effectively. The stories shared by Uncle Marv offer practical lessons for IT professionals at all levels. The Principle of Least Privil…
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140: How to Make $200–$500/Day as a Mystery Shopper
37:02
37:02
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37:02What if you could get paid to shop, eat out, visit theme parks—or even gamble at a casino resort? That’s the reality for Mercedes, a seasoned mystery shopper who’s turned this flexible gig into a consistent income stream for over 12 years. In this episode, she breaks down exactly how mystery shopping works and how total beginners can start earning …
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Master Your Pitch: IT Nation's PitchIT 2025 (EP 790)
27:24
27:24
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27:24Uncle Marv welcomes Sean Lardo, the newly appointed VP of IT Nation Communities at ConnectWise. Sean shares his insights on the upcoming PitchIT competition and the broader vision for IT Nation as the "community of communities" in the IT service provider space. Pitch It Competition Overview: Sean breaks down the PitchIT program structure, including…
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It's Not Always DNS: Solving Complex Network Issues (EP 789)
41:13
41:13
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41:13This episode offers a real-world example of complex IT problem-solving, providing valuable insights for IT professionals facing similar challenges. It also highlights the importance of persistence and thinking outside the box when troubleshooting network issues. Uncle Marv takes us on a journey through a recent IT project that tested his skills and…
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ASCII Edge 2025: Jesse Tuttle AKA Hackah Jak (EP 788)
28:32
28:32
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28:32Uncle Marv welcomes Jesse Tuttle, also known as Hackah Jak, to preview his upcoming keynote at the ASCII Edge tour in Orlando. Tuttle, a former hacker who once topped the FBI and Interpol's most wanted lists, now leads AP2T Labs, a cyber threat research and training company. Tuttle's fascinating backstory unfolds as he recounts his journey from a c…
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139: No Idea Where to Start? How He Built an App from Scratch
35:02
35:02
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35:02Have a side hustle idea but no clue where to start? You’re not alone. When Walker Ferguson and his co-founder came up with the idea for a personalized meditation app, they had zero experience in app development. But instead of letting that stop them, they figured it out as they went—finding the right people, making smart decisions, and ultimately l…
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Boost MSP Profits with Better Communication (EP 787)
1:01:04
1:01:04
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1:01:04Why Listen This episode offers a wealth of practical advice for MSP owners looking to improve their customer relationships and boost profitability. Listeners will gain insights into soft skills training, accurate time tracking, and understanding business costs, all crucial elements for running a successful MSP. Main Topics Uncle Marv welcomes back …
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138: Stop Wasting Time: A Simple Strategy to Prioritize What Matters
20:52
20:52
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20:52Ever feel like weeks fly by, and you’ve made zero progress on your goals? You’re not alone. The truth is, if you don’t take control of your time, it will disappear into distractions, busywork, and things that don’t actually move the needle. Walker Ferguson, is a full-time college student, Division I football player, AND startup founder. Originally,…
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