Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
…
continue reading
Jim Marous Podcasts
The FIsionaries Podcast, sponsored by Alkami Technology Inc., shines a light on financial institutions (FIs) at the bleeding edge of digital transformation. The podcast, hosted by Jim Marous, features banks and credit unions sharing lessons learned from their digital transformation journeys as well as insights from fintech partners and other industry thought leaders. Each episode will provide regional and community banks and credit unions with insights, tips and tricks to elevate their digit ...
…
continue reading
Welcome to Personetics’ Banking on Innovation podcast, where banking leaders driving customer-centric Innovation to share their stories and reveal their insights on how financial data-driven personalization impacts business results and banking customers’ financial wellbeing. Hosted by Jody Bhagat, President of Americas at Personetics, the biweekly podcast helps executives in banks, fintechs and banking providers consider how to lead customer-driven Innovation in their own organizations. Gues ...
…
continue reading
1
Why Today’s Banking System is Failing Consumers
46:16
46:16
Play later
Play later
Lists
Like
Liked
46:16The biggest threat to consumer financial health isn’t inflation, stagnant wages, or market volatility, but the financial system itself. Not because it’s failing, but because it’s been silently optimized to benefit the most educated, the wealthiest, and the most sophisticated players. In the new book Fixed, a harsh truth is revealed: from daily savi…
…
continue reading
The biggest competitive advantage in banking right now isn’t scale … it’s speed. According to PwC, GenAI is reshaping the balance of power across financial services, and the banks that move fastest will define the next era of growth. In fact, 58% of banking leaders believe generative and agentic AI will be the single most transformative force in th…
…
continue reading
1
Banks Are Wasting 50% of Their Marketing Budget
38:31
38:31
Play later
Play later
Lists
Like
Liked
38:31Consumers don’t want more banking messages — they want relevance. And right now, most banks are wildly out of sync with what their communities actually need. Consumers want communication that reflects their neighborhood, life stage, and immediate financial needs — and broad, one-size-fits-all marketing isn’t effective. Hyperlocal strategies are eme…
…
continue reading
In this video, Jim Marous broadcasts from Miami’s Wynwood Arts District — one of the most vibrant creative hubs in the world. Using the evolution of Wynwood as a backdrop, Jim explores why so many financial institutions struggle to differentiate, why creativity has become a strategic imperative, and how banks can learn from brands and artists unafr…
…
continue reading
1
Future of Banking Through the Eyes of a Shark
27:35
27:35
Play later
Play later
Lists
Like
Liked
27:35Today on Banking Transformed, I sit down with someone who never holds back – Kevin O’Leary from Shark Tank. We recorded this conversation live at the Catalyst Strategic Summit in Austin, where Kevin and I explored one of the biggest questions facing the industry today: What is the real future of retail banking—and where do smaller financial institu…
…
continue reading
1
SpaceX Lessons to Shorten Innovation Cycles
11:31
11:31
Play later
Play later
Lists
Like
Liked
11:31The secret to breakthrough innovation isn't having more resources. It's all about learning faster. SpaceX went from near-bankruptcy to reshaping a $400 billion industry by compressing learning loops from years to weeks. This isn't just a space story. It's a blueprint for any regulated industry. If you change the speed of learning, you'll change the…
…
continue reading
In this episode of Banking Transformed, Jim Marous exposes why digital transformation in banking is still more myth than reality. Despite massive investment and ambitious strategies, only 7% of banks achieve their intended digital outcomes. Drawing on insights from the 2025 Retail Banking Trends and Priorities Report sponsored by Q2, Jim explores t…
…
continue reading
1
The New Playbook for Fraud & Cyber Defense
29:56
29:56
Play later
Play later
Lists
Like
Liked
29:56Fraud is no longer just a downstream cleanup issue. It’s a direct result of cyber incidents that outpace our organizational structures. Siloed teams still overlook weak signals, coordinated attacks manage to get through, and losses grow across different channels. That’s why banking leaders need a new strategy: one that treats fraud and cybersecurit…
…
continue reading
1
How Fintech NerdCon is Reimagining Banking Events
47:58
47:58
Play later
Play later
Lists
Like
Liked
47:58Today, I’m excited to welcome Colton Pond and Simon Taylor, the visionary co-founders of Fintech NerdCon to the Banking Transformed podcast. Fintech NerdCon is an event with no meetings, no sales booths … just top-tier networking with fintech operators and builders. It’s what happens when a fintech passion, Comic-Con energy, and genuine community b…
…
continue reading
Today, we're exploring one of banking's most vital yet often overlooked functions: corporate banking account analysis. Though it might not seem glamorous, this is where billions of dollars in revenue are gained or lost, and where the gap between a loyal corporate client and a frustrated one is often decided. Joining us on the Banking Transformed po…
…
continue reading
Financial institutions are overwhelmed with customer data but lack meaningful insights. Banks and credit unions find it difficult to accurately identify their customers across scattered digital channels, monitor customer behavior from the initial contact to conversion, and demonstrate which marketing efforts truly produce results … all while comply…
…
continue reading
1
Beyond the Myths: What’s Happening with Instant Payments?
43:21
43:21
Play later
Play later
Lists
Like
Liked
43:21Instant payments have officially entered the mainstream — but adoption is still uneven, and questions remain. How is FedNow performing more than a year after launch? What’s driving momentum, what’s holding institutions back, and what will it take for real-time payments to finally reach critical mass? In this episode of Banking Transformed, I’m join…
…
continue reading
1
Customer-First, Modular Banking Built for Speed
47:22
47:22
Play later
Play later
Lists
Like
Liked
47:22Against the backdrop of the iconic Bonneville Salt Flats, where speed records are broken and boundaries are pushed, Colton Pond joined me to interview three visionary banking leaders who are breaking through the traditional limitations of legacy core banking systems. This unique setting perfectly mirrors the conversation's theme: the need for finan…
…
continue reading
1
Inside Grasshopper Bank’s Claude AI Integration
48:00
48:00
Play later
Play later
Lists
Like
Liked
48:00What if your business banking clients could ask a question, in plain English, and get an instant, intelligent answer? No spreadsheets. No manual reports. Just the client, their data, and AI working together. It sounds like science fiction, but it's happening right now. Grasshopper Bank has become the first U.S. bank to enable customers to connect t…
…
continue reading
1
Is Your Back Office Ready for the Future?
46:49
46:49
Play later
Play later
Lists
Like
Liked
46:49By Evergreen Podcasts
…
continue reading
1
Agentic AI Meets Open Banking: The Future of Money
41:23
41:23
Play later
Play later
Lists
Like
Liked
41:23AI is rewriting how value is created and moved, digital assets are making finance programmable, and open banking is turning data into a competitive weapon. To become resilient, one must understand the collision between cutting-edge technology and centuries-old financial systems. How is open banking democratizing financial data? Why are some regions…
…
continue reading
1
AI, Apps, and Advice: What’s Next for Banking
40:57
40:57
Play later
Play later
Lists
Like
Liked
40:57As we passed the midway point of 2025, we're witnessing a fascinating convergence: social media has become the new town square for financial decisions, mobile apps are overtaking traditional banking channels, and after years of digital self-service, Americans are seeking human financial advice at levels not seen since the 2008 crisis. Meanwhile, al…
…
continue reading
1
The Hidden Driver of Business Banking Loyalty
29:24
29:24
Play later
Play later
Lists
Like
Liked
29:24While most financial institutions see payment processing as just a commodity service, the smartest ones are realizing it's actually their secret weapon for strengthening commercial relationships, boosting non-interest income, and building real competitive advantages in a growing market. Here's what might surprise you: banks that excel at providing …
…
continue reading
1
From Products to Platforms: The Future of Banking
44:39
44:39
Play later
Play later
Lists
Like
Liked
44:39In today’s rapidly changing financial landscape, traditional banking is no longer enough. Customers expect more than just accounts, loans, and transactions—they want personalized, real-time value delivered seamlessly across every touchpoint in their lives. That’s where ecosystem banking comes in. In this episode of Banking Transformed, I’m joined b…
…
continue reading
1
From Data to Delight: Building an Exceptional CX Journey
38:00
38:00
Play later
Play later
Lists
Like
Liked
38:00Right now, the greatest threat to banking isn’t fintechs or big tech—it’s member indifference. If your experience doesn’t engage, your members will quietly drift away. Your members don’t compare you to the credit union down the street. They compare you to Amazon, Netflix, and Apple. If your experience isn’t as seamless, you’re already behind. For b…
…
continue reading
1
Your Bank's Data Strategy Could Make or Break AI Success
41:47
41:47
Play later
Play later
Lists
Like
Liked
41:47In banking, every second matters. Fraud happens in milliseconds. Customers demand instant answers. And AI can only deliver value if it’s powered by live, real-time data. Yet many banks are still relying on batch reports and outdated systems, making decisions based on yesterday’s insights. The shift can’t wait. Forrester predicts that by 2025, half …
…
continue reading
1
AI in Banking: From Hype to Measurable Outcomes
43:55
43:55
Play later
Play later
Lists
Like
Liked
43:55Most banks, including potentially yours, are falling into a dangerous trap. They're announcing AI initiatives, holding innovation showcases, and talking about digital transformation, but when it comes to measurable business results, 70% have nothing to show for their investment. The winners, like JPMorgan Chase, Capital One, and a few others, aren'…
…
continue reading
1
Future Strategies for Business Banking Growth
27:35
27:35
Play later
Play later
Lists
Like
Liked
27:35In this episode of Banking Transformed, John Stuckey from FIS shares insights on the evolving landscape of digital business banking and the strategies financial institutions need to adopt for future growth. The discussion examines how market needs have evolved for business banking clients, the effect of Customer 360 perspectives, the increasing inf…
…
continue reading
1
Winning the Digital Banking Race Across Generations
49:50
49:50
Play later
Play later
Lists
Like
Liked
49:50Silent attrition may be the biggest threat most banks aren’t talking about — and the stakes are rising fast. The 2025 Generational Trends in Digital Banking study reveals that only 56% of digital banking consumers expect to maintain their current relationship over the next year, while the rest are quietly drifting toward stagnation or disengagement…
…
continue reading
As I visit different cities and countries, I find that every financial institution is racing to claim they are “data-driven,” yet, as I dig deeper, I find that few are truly turning data into meaningful action. From personalizing member experiences to unlocking operational efficiency, the ability to transform data into insight — and insight into im…
…
continue reading
1
How to Turn Customer Interactions Into ROI
42:27
42:27
Play later
Play later
Lists
Like
Liked
42:27Every customer conversation – whether in a branch, online, or through a call center – holds the potential to either deepen loyalty or increase attrition. Yet too often, those interactions create frustration, higher costs, and lower satisfaction scores. Today’s competitive advantage isn’t just having data. It’s knowing how to transform conversations…
…
continue reading