Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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James Kernan Podcasts
The Los Angeles Review of Books Radio Hour is a weekly show featuring interviews, readings and discussions about all things literary. Hosted by LARB Editors-at-Large Kate Wolf, Medaya Ocher, and Eric Newman.
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The Los Angeles Review of Books is a nonprofit organization dedicated to promoting and disseminating rigorous, incisive, and engaging writing on every aspect of literature, culture, and the arts. The Los Angeles Review of Books magazine was created in part as a response to the disappearance of the traditional newspaper book review supplement, and, with it, the art of lively, intelligent long-form writing on recent publications in every genre, ranging from fiction to politics. The Los Angeles ...
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Medaya Ocher and Eric Newman speak with writer Grace Byron about her debut novel, "Herculine." Set between the freelance rat race of New York and an equally cutthroat commune for trans women in rural Indiana, "Herculine" follows a narrator trying to put her life together. Featuring demons, conversion therapy, and blood rites, the novel is part horr…
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Medaya Ocher and Eric Newman speak with writer Grace Byron about her debut novel, Herculine. Set between the freelance rat race of New York and an equally cutthroat commune for trans women in rural Indiana, Herculine follows a narrator trying to put her life together. Featuring demons, conversion therapy, and blood rites, the novel is part horror p…
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss weekend highlights and then dive into crucial advice for improving monthly cash flow for Managed Service Providers (MSPs). They emphasize the importance of collecting payments upfront, managing monthly subscription income, and understanding monthly burn rates. They …
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Chris Kraus's "The Four Spent the Day Together"
1:00:36
1:00:36
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Chris Kraus joins Kate Wolf to talk about her new novel, "The Four Spent the Day Together." Organized into three linked sections, the book begins with a portrait of Kraus’s avatar, Catt Greene, and her family, as they struggle to overcome the isolation of the suburbs after moving into their first home in Milford, Connecticut, in the late 1950s. The…
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Chris Kraus's "The Four Spent the Day Together"
1:00:37
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Chris Kraus joins Kate Wolf to talk about her new novel, The Four Spent the Day Together. Organized into three linked sections, the book begins with a portrait of Kraus’s avatar, Catt Greene, and her family, as they struggle to overcome the isolation of the suburbs after moving into their first home in Milford, Connecticut, in the late 1950s. The b…
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss the monetization of AI for MSPs, leveraging existing skills and tools such as Microsoft Copilot and ChatGPT. They encourage MSPs to differentiate themselves by adopting AI technologies and utilizing available marketing funds. The hosts address the potential lapse of…
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Results for MSPs: An Interview with Sam Saab and Bob Lewis
19:48
19:48
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Overview: Exploring Results Software with CEO Sam Saab and CRO Bob Lewis In this episode of the SMB Community Podcast, host James Kernan interviews Sam Saab, CEO and Founder, and Bob Lewis, Chief Revenue Officer of Results Software. The discussion covers the origins of the company, the features and functionalities of their software, and their focus…
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J. Hoberman's "Everything is Now: Primal Happenings, Radical Music, Underground Movies, and the 1960s New York Avant-Garde"
1:07:03
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Kate Wolf speaks to J. Hoberman about his latest book, "Everything is Now: Primal Happenings, Radical Music, Underground Movies, and the 1960s New York Avant-Garde." It recaptures the frenetic, creative simultaneity of New York in the 60s, rendering the era's cultural explosion in real time. The events of a single decade, let alone a single year, o…
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J. Hoberman's "Everything is Now: Primal Happenings, Radical Music, Underground Movies, and the 1960s New York Avant-Garde"
1:07:04
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Kate Wolf speaks to J. Hoberman about his latest book, Everything is Now: Primal Happenings, Radical Music, Underground Movies, and the 1960s New York Avant-Garde. It recaptures the frenetic, creative simultaneity of New York in the 60s, rendering the era's cultural explosion in real time. The events of a single decade, let alone a single year, or …
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Purchasing Local Competition: Is It Worth It?
25:57
25:57
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss a wide range of topics relevant to the MSP community. The episode begins with professional insights, starting with advice on purchasing a local competitor MSP and moving on to broader industry trends. They discuss the impact of major companies restructur…
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Eric Newman speaks to Alejandro Varela about his latest novel, "Middle Spoon." Told in epistolary form through the narrator's unsent emails, the novel opens in the immediate aftermath of a devastating breakup. The breakup, like the relationship, was complicated. It was the narrator's first experience with polyamory, and his now ex-boyfriend ended t…
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Eric Newman speaks to Alejandro Varela about his latest novel, Middle Spoon. Told in epistolary form through the narrator's unsent emails, the novel opens in the immediate aftermath of a devastating breakup. The breakup, like the relationship, was complicated. It was the narrator's first experience with polyamory, and his now ex-boyfriend ended thi…
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Microsoft Partner Program Changes & Updates
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss a variety of tech topics relevant to IT professionals. They start by sharing personal anecdotes about their preferences for coffee and tea before diving into recent changes in the Microsoft Partner Program, emphasizing the importance of meeting revenue requirements.…
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics relevant to the IT professional community. A significant segment is dedicated to addressing the ongoing debate of per seat versus per device pricing models in Managed Service Providers (MSP), emphasizing the evolving nature of MSP pricing strategies. …
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Sally Mann's "Art Work: On the Creative Life"
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46:57
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Medaya Ocher and Kate Wolf speak to the photographer and writer Sally Mann about her new book, "Art Work: On the Creative Life." In describing her path to becoming an artist, Mann provides prospective artists with insights on how to weather everything from rejection and poverty, to failure, fallow periods, and the millions of things that can come b…
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Sally Mann's "Art Work: On the Creative Life"
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Medaya Ocher and Kate Wolf speak to the photographer and writer Sally Mann about her new book, Art Work: On the Creative Life. In describing her path to becoming an artist, Mann provides prospective artists with insights on how to weather everything from rejection and poverty, to failure, fallow periods, and the millions of things that can come bet…
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Where Have All the Cowboys Gone: Are Literary Men in Crisis?
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In this special episode, hosts Medaya Ocher, Kate Wolf, and Eric Newman discuss the "crisis" du jour in American publishing: the erosion of male literary stars and their readers across the landscape of contemporary fiction. Is this even happening—and if so, why? Tackling cultural anxieties about the waning centrality of the straight, white male aut…
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Where Have All the Cowboys Gone: Are Literary Men in Crisis?
1:05:01
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In this special episode, hosts Medaya Ocher, Kate Wolf, and Eric Newman discuss the "crisis" du jour in American publishing: the erosion of male literary stars and their readers across the landscape of contemporary fiction. Is this even happening—and if so, why? Tackling cultural anxieties about the waning centrality of the straight, white male aut…
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Fara Dabhoiwala's "What is Free Speech? The History of a Dangerous Idea"
1:06:40
1:06:40
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Kate Wolf speaks with historian Fara Dabhoiwala about his new book, "What is Free Speech? The History of a Dangerous Idea." A foundational aspect of the U.S. Constitution, free speech is a relatively recent invention and one rooted less in democratic ideals than first may be clear. Tracking its evolution from the pre-modern age through the Enlighte…
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Fara Dabhoiwala's "What is Free Speech? The History of a Dangerous Idea"
1:06:41
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Kate Wolf speaks with historian Fara Dabhoiwala about his new book, What is Free Speech? The History of a Dangerous Idea. A foundational aspect of the U.S. Constitution, free speech is a relatively recent invention and one rooted less in democratic ideals than first may be clear. Tracking its evolution from the pre-modern age through the Enlightenm…
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss various strategies for making MSP companies more valuable before a sale, including eliminating red flags, organizing business documentation, and having a clear elevator pitch. They also talk about industry trends such as the growing demand for specialize…
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This week we're listening back to Eric Newman and Medaya Ocher's interview with the Palestinian poet, short-story writer, and essayist Mosab Abu Toha. Abu Toha is the author of the award-winning collection of poetry, "Things You May Find Hidden in My Ear," as well as the founder of the Edward Said Library in Gaza, which he hopes to one day rebuild.…
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This week we're listening back to Eric Newman and Medaya Ocher's interview with the Palestinian poet, short-story writer, and essayist Mosab Abu Toha. Abu Toha is the author of the award-winning collection of poetry, Things You May Find Hidden in My Ear, as well as the founder of the Edward Said Library in Gaza, which he hopes to one day rebuild. I…
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Embracing AI: Insights & Rollout Strategies
22:14
22:14
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics including the shift in weather in the Midwest, the importance of developing an AI practice for Managed Service Providers (MSPs), and insights from top MSP executives about AI in the workforce. Amy highlights her AI course for MSPs, emphasizing the nee…
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Nicholas Boggs's "James Baldwin: A Love Story"
52:52
52:52
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Eric Newman speaks with Nicholas Boggs about his monumental new biography, "James Baldwin: A Love Story." Drawing on fresh archival research and interviews, Boggs offers an intimate portrait of the literary legend anchored by the romances that shaped his life, writing, and political vision. Spanning Baldwin’s formative mentorship under artist Beauf…
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Nicholas Boggs's "James Baldwin: A Love Story"
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52:53
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Eric Newman speaks with Nicholas Boggs about his monumental new biography, James Baldwin: A Love Story. Drawing on fresh archival research and interviews, Boggs offers an intimate portrait of the literary legend anchored by the romances that shaped his life, writing, and political vision. Spanning Baldwin’s formative mentorship under artist Beaufor…
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics including the challenges of hiring level 3 and level 4 IT professionals, the importance of certifications and ongoing education in the IT industry, and the current job hiring trends influenced by the COVID-19 pandemic. They also touch upon an interest…
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Dave Sobel Demonstrates Agentic AI at The Business of Tech
31:03
31:03
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31:03
In this episode, host Karl Palachuk caught up with Dave Sobel to talk about his "explainer video" on Artificial Intelligence. Dave is the host of the Business of Tech Podcast - https://businessof.tech. Recently, Dave posted a video describing all the ways he uses AI agents to collect articles, filter them, and give him enough information to put tog…
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Nathan Kernan's "Day Like Any Other: The Life of James Schuyler"
41:08
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Kate Wolf speaks with Nathan Kernan about his new biography, "A Day Like Any Other: The Life of James Schuyler." It’s an intimate look at the great poet who was born in 1923 and would become one of the original members of the so-called New York School along with John Ashbery, Frank O’Hara, Kenneth Koch and Barbra Guest. With the restraint, precisio…
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Nathan Kernan's "Day Like Any Other: The Life of James Schuyler"
41:09
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Kate Wolf speaks with Nathan Kernan about his new biography, A Day Like Any Other: The Life of James Schuyler. It’s an intimate look at the great poet who was born in 1923 and would become one of the original members of the so-called New York School along with John Ashbery, Frank O’Hara, Kenneth Koch and Barbra Guest. With the restraint, precision …
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