Best InsTech Podcasts (2025)

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Jack Miller, Co-founder & CEO: nettle: Reinventing risk engineering with AI (384) 28:04

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1d ago28:04

28:04

Introduction In this episode, Robin Merttens is joined by Jack Miller, CEO and Co-founder of nettle, to explore how generative AI is being applied to one of insurance’s most complex and resource-constrained challenges: risk engineering. Jack shares how his work at McKinsey, leading AI transformations for insurers, exposed him to the inefficiencies …

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From Hype to Hard ROI: Making AI Actually Work in Insurance | Matthew Grant, InsTech 31:25

5d ago31:25

31:25

In this episode of Making Risk Flow, host Jake Harding speaks with Matthew Grant, founder and CEO of Instech and a veteran of 33 years in catastrophe modelling. Matthew unpacks why insurance’s cautious approach to AI is more strategic than sceptical. Together, they explore how carriers can align technology adoption with real business problems, buil…

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Top Episodes of 2025: Practitioner’s Guide: The Blueprint for Risk Digitization POCs | Zaheer Hooda and Richard Lewis, Cytora 28:24

6h ago28:24

28:24

Welcome to a special end-of-the-year series on Making Risk Flow as we count down the weeks to the end of 2025. Each Tuesday, we will re-release one standout episode as we build up to releasing our top fan favourite on the last Tuesday. In this episode, Juan de Castro is joined by his colleagues, Rich Lewis, Cytora's Sales Director, and Zaheer Hooda…

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Richard Gunn, President & CRO: hyperexponential: What it takes to scale insurtech across markets (383) 32:40

11d ago32:40

32:40

In this episode, Richard Gunn, President & CRO at hyperexponential, joins host Matthew Grant to share the inside story of hyperexponential's expansion journey from the UK to the US, and how the company is reshaping pricing and underwriting in the insurance sector. Richard reflects on seven years at hyperexponential, starting as the first non-engine…

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Making Risk Flow – Season 7 Highlights | Top Lessons & Expert Takeaways 27:47

10d ago27:47

27:47

In this special compilation episode of Making Risk Flow, host Juan de Castro revisits conversations with the industry leaders who shaped Season 7. Join Allison Thornicroft, Yaemish Rughoo, Mark Allan, Greg Hendrick, Bilge Mert, Jean-Jacques Henchoz, and Lambros Lambrou to explore why speed and efficiency matter in commercial insurance, how AI and t…

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Tim Hardcastle, CEO & Co-founder: INSTANDA: What it really takes to change insurance from the inside out (382) 20:05

12d ago20:05

20:05

In this episode, Robin Merttens is joined by Tim Hardcastle, CEO and Co-founder of INSTANDA, to reflect on what it takes to turn a contrarian vision into a global insurtech platform and what the next decade of innovation might look like. Tim left a senior role at Hiscox to build a no-code platform for insurers at a time when most said it couldn’t b…

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Exploring the Ecosystem: From Reactive to Predictive: The Proactive Advantage Reshaping Cyber Insurance Today 28:48

17d ago28:48

28:48

In this episode of Making Risk Flow, host Jake Harding speaks with Ross Wirth, Head of Strategic Tech Ecosystem at CyberCube, about why cyber insurance requires a new playbook for risk assessment. Ross explains how traditional underwriting struggles to keep pace with dynamic security environments, and why real-time data visibility is now essential …

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Haris Khan & Arved Pohlabeln: Novee: Redesigning underwriting for the specialty market (381) 29:33

19d ago29:33

29:33

In this episode, Robin Merttens sits down with Haris Khan and Arved Pohlabeln, co-founders of Novee, to unpack what’s broken in specialty underwriting — and how AI is finally in a position to fix it. Having met as consultants at Deloitte, Haris and Arved kept encountering the same themes: overworked underwriters, inconsistent submissions, and trans…

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Fast, Data-Driven Decisions and the Future of Risk | Mark Allan, Ki Insurance 30:34

24d ago30:34

30:34

In this episode of Making Risk Flow, Juan de Castro sits down with Mark Allan, CEO of Ki Insurance, to explore how a digital-first, data-led approach is transforming underwriting in the London market. Mark shares how Ki combines algorithmic precision with human expertise to underwrite individual risks at unprecedented speed, while maintaining portf…

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Jonathan Rake, CEO, Risk Data Solutions: Swiss Re: The case for certainty and real-time insight in insurance (380) 40:25

26d ago40:25

40:25

In this episode, Matthew Grant sits down with Jonathan Rake, CEO of Risk Data Solutions at Swiss Re, to explore how a major reinsurer is building data and analytics as core capabilities beyond traditional risk‑transfer. Jonathan explains why the shift matters, how analytics are being embedded in real‑time workflows, and what insurers and corporates…

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Exploring the Ecosystem: How Relativity6 Is Powering AI That Works | Alan Ringvald, Relativity6 13:22

1M ago13:22

13:22

Welcome to a new episode of Making Risk Flow: Exploring the Ecosystem. Our host Jake Harding welcomes Alan Ringvald, CEO and co-founder of Relativity6, to unpack how AI and multi-source data are redefining underwriting. Together, they explore why insurers must move beyond generic AI tools toward workflow-specific solutions that integrate seamlessly…

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Navigating uncertainty in cat risk (379) 20:02

1M ago20:02

20:02

Catastrophe models have come a long way - but are decision-makers keeping up? In this panel from InsTech’s The future of catastrophe risk: where science meets reality, Alice Kaye (Inigo), Caroline McMullan (Verisk) and host Dickie Whitaker (Oasis LMF) confront the challenges of turning sophisticated risk models into clear, actionable decisions. Tog…

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Turning Risk into Opportunity: Inside Aon’s Data-Driven Approach | Lambros Lambrou, Aon 28:56

1M ago28:56

28:56

In this episode of Making Risk Flow, host Juan de Castro welcomes Lambros Lambrou, Chief Strategy Officer at Aon, to explore how one of the world’s largest insurance brokers is transforming risk management through data, AI, and innovation. They discuss how global megatrends, trade, technology, weather, and workforce are reshaping the insurance land…

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How to leverage AI and third-party data in catastrophe modelling (378) 29:25

1M ago29:25

29:25

In this special episode of the podcast, originally hosted by Indico Data’s Unstructured Unlocked, Matthew Grant, CEO of InsTech, joins Tom Wilde and Michelle Gouveia to discuss how insurers are harnessing third-party data and AI to make more informed, efficient underwriting decisions. With over 25 years in catastrophe modelling and analytics, Matth…

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What are we still missing in catastrophe modelling? (377) 15:11

2M ago15:11

15:11

What are we still missing in catastrophe modelling and how can we close the gap? As part of InsTech’s The Future of Catastrophe Risk: Where Science Meets Reality event, this expert panel explored the limitations of current catastrophe models and how the insurance industry can evolve its approach to risk. Hosted by Ludovico Nicotina (Inigo), with in…

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Maximising Hero Work: How AI is Transforming Commercial Insurance | Graham Blackwell, Applied Systems 33:21

2M ago33:21

33:21

In this episode of Making Risk Flow, host Juan de Castro welcomes Graham Blackwell, President of Applied Systems, to explore the transformative power of technology in insurance. They discuss how Applied Systems and Cytora are joining forces to streamline workflows, reduce manual processes, and enhance collaboration between brokers and carriers. Fro…

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Julian Schoemig, CEO: Diesta: Why insurance still struggles to move money (376) 26:15

2M ago26:15

26:15

In this episode, Robin Merttens is joined by Julian Schoemig, CEO and Co-founder of Diesta, to explore why payments and settlements remain one of the insurance industry’s biggest unsolved problems, and what it will take to fix them. From his early days selling boxing machines to Munich pubs to underwriting aviation at Munich Re, Julian’s career has…

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Hurricanes and climate change: are we ready for a Cat 6? (375) 20:55

2M ago20:55

20:55

What would happen if the next hurricane wasn’t just stronger but completely off the scale? Are we prepared for a Category 6 event, and would it even show up in our models? In this panel discussion from InsTech’s July evening event The future of catastrophe risk: where science meets reality, supported by Inigo, Ruth Petrie leads a conversation on ho…

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From Data to Decision | The AI-Driven Revolution in Commercial Underwriting 17:24

2M ago17:24

17:24

In this special compilation episode of Making Risk Flow, host Juan de Castro revisits our conversations with industry leaders Carl Bach, Johan Slabbert, Bettina Dietsche, Cassandra Vukorep, and others to explore how digital transformation and AI are revolutionising the commercial insurance sector. This episode provides a discussion on efficient ope…

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Matthew Eagle, Head of Global Model Solutions and Advisory: Guy Carpenter: Modelling the future of reinsurance (374) 30:39

2M ago30:39

30:39

In this episode, Matthew Grant sits down with Matthew Eagle, Head of Global Model Solutions and Advisory at Guy Carpenter, to explore how one of the industry's most respected voices sees the future of modelling, capital management and advisory in reinsurance. With three decades of experience, Matthew reflects on what’s changed — and what hasn’t — i…

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Richard Hartley, CEO: Cytora: Transforming risk in insurance: lessons from Cytora’s journey (373) 33:24

3M ago33:24

33:24

In this episode, Matthew is joined once again by Richard Hartley to reflect on a major milestone in Cytora’s journey: its acquisition by US-based Applied Systems. But as Richard makes clear, this isn’t the end of the road. It’s a platform for scale. Listeners will hear how Cytora evolved from tackling political risk to transforming how risk flows t…

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From Relevance to Resilience: Inside the Evolution of Modern Insurance | Jean-Jacques Henchoz, Brit Insurance 28:18

3M ago28:18

28:18

In this episode of Making Risk Flow, host Juan de Castro is joined by Jean-Jacques Henchoz (JJ), Non Executive Director, Brit Insurance and a non executive director across the insurance value chain, to explore the future of insurance. With over 25 years of industry experience, JJ shares his perspectives on how insurers can remain relevant by addres…

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Jonathan Spry, Co-founder & CEO: Envelop Risk: How portfolio thinking and data science are rewiring cyber reinsurance (372) 30:58

3M ago30:58

30:58

Jonathan Spry, CEO and co-founder of Envelop Risk, joins Robin Merttens for a deep dive into how data science, AI and portfolio-level modelling are transforming cyber reinsurance. As one of the earliest voices in the industry championing machine learning and systemic risk analysis, Jonathan shares what he's learned over nine years of building Envel…

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Christopher Quirk, VP & General Manager, MGA Markets: Insurity: The global push: Why US insurance tech is eyeing Europe (371) 23:46

3M ago23:46

23:46

What happens when a major US insurance tech player sets its sights on Europe? This week, Robin Merttens speaks with Chris Quirk, VP and General Manager at Insurity, to unpack the drivers behind the company’s international expansion and what it signals for the wider market. Chris brings a unique cross-market perspective, working with carriers, MGAs …

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Breaking Industry Silos: The Hidden Power of Standardised Data in Specialty | Bilge Mert, Brit Insurance 32:39

3M ago32:39

32:39

In this episode of Making Risk Flow, host Juan de Castro speaks with Bilge Mert, Chief Technology and Transformation Officer at Brit Insurance, about what it takes to drive meaningful digital transformation in commercial insurance. Bilge shares her approach to standardising processes across lines of business, leveraging AI to unlock efficiency, and…

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Chris Eberly, Insurance Practice Lead: Datos Insights: From ratios to risk ops: what the next chapter means for insurers (370) 28:39

3M ago28:39

28:39

In this special edition of the InsTech podcast, Robin introduces listeners to new colleague Chris Eberly, Insurance Practice Lead at Datos Insights, following Datos’ recent acquisition of InsTech. Chris brings more than 30 years of carrier experience and a unique practitioner’s perspective on the forces shaping insurance today. Together they explor…

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Where is specialty insurance headed in 10 years? (369) 32:30

4M ago32:30

32:30

What will the specialty insurance market look like a decade from now? Will we still be talking about legacy systems and manual processes, or will the model itself have changed? In this panel discussion from InsTech’s Outpace. Outprice. Outperform event, Robin Merttens leads a conversation with four senior experts on the future of the market and the…

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Building a $1.2B Underwriting Company with Risk Data Technology | Greg Hendrick, Vantage Risk Companies 39:09

4M ago39:09

39:09

In this episode of Making Risk Flow, host Juan de Castro sits down with Greg Hendrick, CEO of Vantage Risk Companies, to unpack what it takes to build a modern underwriting company from the ground up, right in the middle of a pandemic. Greg reveals how Vantage has grown to $1.2B in equity by combining the best of traditional underwriting expertise …

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Partners’ Chat - What the future holds for InsTech and beyond (368) 25:36

4M ago25:36

25:36

In this milestone edition of Partners Chat, Robin and Matthew sit down for their first episode since InsTech's transition to new ownership. With nearly 11 years of leadership behind them, they reflect candidly on founding and growing the business, navigating a sales process and what lies ahead under Datos Insights. Listeners will get rare insights …

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Bob Frady, CEO & Co-founder: PropertyLens: What startups get wrong about risk, data and dilution – and how to get it right (367) 49:55

4M ago49:55

49:55

If you want a masterclass in how to build a business, sell it well and stay hungry for the next idea, listen to Bob Frady. In this episode, Matthew Grant catches up with Bob, CEO and Co-founder of PropertyLens and former CEO and founder of Hazard Hub, to hear what he’s learned across three startups, why he’s building again post-exit and how he’s tu…

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Speed, Scale & GenAI: How Specialty Insurers Are Rewiring Underwriting in 2025 | InsTech NYC 16:55

4M ago16:55

16:55

In this panel episode of Making Risk Flow, host Juan de Castro dives into the transformative power of generative AI in insurance with three industry experts: Allison Thornicroft, VP and Business Solutions Lead at Arch Insurance Group, Neeren Chauhan, Chief Innovation and AI Officer at Tokio Marine, and Yaemish Rughoo, Information Technology Program…

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Dani Katz, Co-founder & Director: Optalitix: Adapting underwriting systems for a softening market (366) 24:48

4M ago24:48

24:48

Insurers have had fair warning: the hard market is softening, and those still relying on legacy tech may soon feel the chill. So what does it take to stay competitive as conditions turn? In this episode, Robin Merttens is joined once again by Dani Katz, Co-founder and Director of Optalitix, for a sharp analysis of what’s changed since their last co…

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Matt Coleman, Chief Risk Officer: The Demex Group: Underwriting weather: reducing uncertainty with claims-driven models (365) 21:38

5M ago21:38

21:38

At its best, parametric insurance delivers clarity when volatility strikes. But scaling that promise takes more than models: it takes real claims data, market feedback and the ability to solve for both reinsurers’ confidence and cedents’ earnings risk. In this episode, Matthew Grant speaks with Matt Coleman, Chief Risk Officer at The Demex Group, a…

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Garret Gray, President, Insurance Solutions: Cotality: Catastrophe models, claims tech and the power of platforms (364) 35:21

5M ago35:21

35:21

What does it take to rebuild after disaster as a business leader, a homeowner and a policyholder? Garret Gray has spent his career trying to improve how insurers and property owners respond to damage. As President of Insurance Solutions at Cotality (formerly CoreLogic) and founder of Next Gear Solutions, he’s been at the centre of building tools fo…

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What’s blocking claims innovation? (363) 17:26

5M ago17:26

17:26

Why has claims innovation taken off in personal lines, but still lags behind in specialty? It’s a question that many in the market have asked and in this episode, a panel of senior experts set out to answer it. Hosted by Andrew Pedler, Vice President at Reserv, this special discussion brings together three experienced voices from across the claims …

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Tim Quayle, CEO: OneAdvent: What makes an MGA succeed? (362) 25:14

5M ago25:14

25:14

What does it take to build an MGA that not only launches but lasts? Tim Quayle has spent the past decade answering that question, not in theory, but in practice. As CEO of OneAdvent, a London-based MGA incubator and service platform, he’s helped launch and scale more than 15 underwriting businesses and seen plenty more that didn’t make it. In this …

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ITIUSA25 - From Insurtech 2.0 to 3.0: What is the Future of Insurance? | Insurtech Insights Panel 35:13

5M ago35:13

35:13

In this special panel edition recorded at the InsureTech Insights 2025 the panel, including Cytora's Head of North America Zaheer Hooda, have a forward-looking conversation on the evolution of the industry from InsurTech 2.0 to 3.0. Joining him in the panel are Nicholas Chen (MD Financial Services, Accenture), Camilla Serna (Global Revenue Officer …

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Underwriting in 2025: digital platforms, broker models and insurer strategy explained (361) 13:39

5M ago13:39

13:39

Enhanced underwriting has become one of the most talked-about shifts in the London Market, but it’s also one of the least clearly defined. In this episode, we share a live panel discussion from our Enhanced Underwriting event, featuring: Colum D’Auria, Canopius Rob Jarvis, Tokio Marine Kiln Tessa Wardle, QBE The conversation begins with a basic que…

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Guillaume Bonnissent, CEO: Quotech: AI hype vs reality in insurance - what really matters (360) 28:08

6M ago28:08

28:08

At its core, insurance underwriting is about judgment: making sense of messy information, pricing for uncertainty and doing it at speed. Technology and AI should make that easier, but is it really the answer to underwriting’s most persistent challenges? In this episode, Robin Merttens speaks to Guillaume Bonnissent, CEO and founder of Quotech, a pl…

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Todd Rissel, CEO: e2Value: Understanding insurance to its core (359) 30:12

6M ago30:12

30:12

At its best, insurance is about clarity in uncertain times. Pricing that reflects reality. Promises that hold up when things go wrong. In this episode, I speak with Todd Rissel, CEO and co-founder of e2Value, an independent company that has spent the last 25 years helping insurers and homeowners understand the real cost of rebuilding property, and …

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Broker and carrier insights: new market opportunities using data and digital technology (358) 19:53

6M ago19:53

19:53

Underwriting is undergoing a fundamental shift. As technology matures and data becomes more accessible, insurers and brokers are rethinking how they deploy capital, manage risk and respond to client needs in real time. In this special episode of the InsTech podcast, recorded live at our event “The growth of Enhanced Underwriting — the opportunity a…

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Practitioner’s Guide: The Blueprint for Risk Digitization POCs | Zaheer Hooda and Richard Lewis, Cytora 28:24

7M ago28:24

28:24

Welcome to Cytora’s Practitioner’s Guide, a new series from Making Risk Flow. In each episode, we sit down with experts from Cytora’s global team to explore practical strategies, real-world applications, and emerging insights from the front lines of risk digitization and underwriting transformation. In this episode, Juan de Castro is joined by Rich…

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Pravina Ladva, Group Chief Digital and Technology Officer: Swiss Re: The beauty of technology is in the small things (356) 29:21

7M ago29:21

29:21

With generative AI, engineering excellence and legacy system resilience all under one remit, what does it take to lead digital transformation at one of the world’s largest reinsurers? In this episode, Robin Merttens is joined by Pravina Ladva, Group Chief Digital and Technology Officer at Swiss Re, to explore what it means to drive impact through i…

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Ed Howkins, Artificial & Sasa Brcerevic, Aon: Digitising risk trade: the future of wholesale broking (355) 28:48

7M ago28:48

28:48

What happens when one of the world’s largest brokers and a digital-first underwriting platform team up to rethink risk trading? In this episode, Robin Merttens is joined by Sasa Brcerevic, Head of Portfolio and Delegated Strategy at Aon, and Ed Howkins, Chief Growth Officer at Artificial Labs. Together, they explore the evolving dynamics of wholesa…

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Will Bonner, COO: McKenzie Intelligence Services: Seeing through smoke: geospatial intelligence at work (354) 31:46

7M ago31:46

31:46

How can insurers make accurate loss estimates before adjusters are on the ground, and why does it matter? In this episode, Matthew Grant speaks with Will Bonner, Chief Operating Officer at McKenzie Intelligence Services (MIS), about how the company uses satellite data, open-source intelligence and human expertise to deliver early insights on catast…

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Matt McGrillis, Chief Product Officer & Co-founder: Send: The underwriting evolution through quiet AI transformation (353) 29:30

7M ago29:30

29:30

What if underwriters could instantly triage submissions and reduce time spent on repetitive admin, without changing how they work? Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, m…

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On retaining talent in the London Market: a conversation with PwC (352) 30:45

8M ago30:45

30:45

Attracting and retaining talent in the London Market is an evolving concern, with the PwC CEO Survey revealing that 93% of respondents either recognise the need to change or are already adapting their strategies to address it. Let’s discuss how! In this special podcast episode done in partnership with PwC, we invited Anna Craston, Senior Manager, t…

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Rob Beller & Lee Boyd, Alacrity Solutions and Co-hosts: FNO: InsureTech Podcast: Building insurance networks one podcast at a time (351) 29:47

8M ago29:47

29:47

The ultimate insurtech podcast crossover. In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and …

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Tristan Fletcher, Co-founder & CEO: ChAI: Eigenzeit, democratisation and protecting the raw materials market (350) 21:36

8M ago21:36

21:36

Where tariffs bring chaos, ChAI brings cover. In this episode, Robin Merttens speaks with Tristan Fletcher, co-founder and CEO of ChAI, about how his team is using financial market techniques and AI to build insurance products that protect manufacturers from volatile input costs. What began in the world of hedge funds and speculative trading is now…

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Inside Lloyd’s Digital Transformation: The Data & AI Shift You Can’t Ignore | Cassandra Vukorep, Lloyd’s 29:10

8M ago29:10

29:10

In this episode of Making Risk Flow, host Juan de Castro sits down with Cassandra Vukorep, Chief Data and AI Officer at Lloyd’s of London, to explore the impact of data and AI on commercial insurance. They discuss Lloyd’s role as an ecosystem platform for over 100 syndicates, the importance of data standardisation, and efforts to streamline operati…