Insight Works brings you the latest in manufacturing and distribution tech, all through the lens of Microsoft Dynamics 365 Business Central. Our podcast dives into essential tools, strategies, and insights to help businesses thrive. From optimizing warehouse operations to streamlining production, we cover practical solutions that make a real difference for small and mid-sized companies navigating today’s supply chain challenges. Join us as we explore the tech and trends that keep business mo ...
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Insightworks Podcasts
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Planning Smarter in an Unpredictable World: Enhancing Dynamics 365 Business Central for Supply Chain Agility
16:14
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16:14In this episode, Emma and Ryan tackle the supply chain rollercoaster of 2025—where lead times stretch overnight, port strikes cause chaos, and static ERP settings just can’t keep up. They explore how planners can transform Microsoft Dynamics 365 Business Central from a system built for predictability into one that thrives amid uncertainty. Learn ho…
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Closing the ERP Workflow Gap: Build Your Own Mobile Apps in Business Central — No Code Required
15:58
15:58
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15:58In this episode, Ryan and Emma tackle one of the most frustrating realities of ERP systems — that stubborn 5% of workflows that never quite fit. Using Microsoft Dynamics 365 Business Central as the backdrop, they explore how tools like Warehouse Insight and its built-in App Designer empower everyday users to build their own custom mobile apps — all…
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License Plating in Business Central: The Smarter Way to Move, Track, and Ship Inventory
13:12
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13:12By insightworks
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From Forecast to Flow: How Enhanced Planning Transforms Supply Chain Chaos in Business Central
18:04
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Stop Guessing and Start Knowing: Fixing Routing Times in Business Central
16:59
16:59
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16:59Inaccurate routing times can quietly erode profits, delay schedules, and drain resources. In this episode, we break down how to move from guesswork to precision with the PEAR loop—Plan, Execute, Analyze, Adjust, Repeat. Learn how tools like Routing Analysis in Business Central capture real-time shop floor data, pinpoint bottlenecks, and update rout…
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Automating Sales Orders and Shipping in Business Central Without Replacing Your Job
13:05
13:05
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13:05In this Inside Insight episode, we explore how Microsoft’s Sales Order Agent and Insight Works’ Order Ship Express streamline order entry and shipping in Dynamics 365 Business Central. Discover how AI-driven automation handles quotes, multi-turn customer conversations, and real-time shipping rate comparisons—freeing you from repetitive tasks while …
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Free Apps for Business Central That Fix Everyday Workflow Friction
5:51
5:51
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5:51In this episode, Emma and Ryan discuss the small and costly operational gaps that Business Central users encounter daily. From printing shipping labels one by one to tracking safety incidents in spreadsheets, these inefficiencies accumulate quickly. The conversation focuses on free, high-impact apps built specifically for Business Central that solv…
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Replace Manual Scheduling with Automation in Business Central Manufacturing
12:20
12:20
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12:20Visual scheduling tools that rely on manual adjustments and tribal knowledge may look intuitive—but they’re holding you back. In this episode of Inside Insight, we dig into why manufacturers using Business Central need to move beyond simplistic due date sorting and human-driven sequencing. Learn how intelligent automation brings strategic prioritiz…
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Eliminating Counter Sales Chaos in Business Central with Guided Workflows
12:57
12:57
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12:57Explore how high-pressure counter sales environments—like trade desks or parts counters—can lead to costly errors in Dynamics 365 Business Central. This episode dives into the pitfalls of standard BC sales screens and how guided workflows and smart extensions can transform speed, accuracy, and customer experience at the frontline. Website: https://…
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Eliminating the Tug-of-War: Integrating Maintenance into Production Scheduling in Business Central
11:55
11:55
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11:55In this episode, Ryan and Emma tackle one of the most common pain points in manufacturing—conflicts between maintenance schedules and production orders. Business Central doesn't block off machine capacity for maintenance, which means planners often schedule jobs on equipment that's supposed to be offline. They break down how treating maintenance li…
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Leaving Paper Behind: Smarter Quality Control in Business Central
5:30
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5:30This episode digs into the outdated, error-prone world of paper-based quality control and how Quality Inspector v7.21 brings real change inside Microsoft Dynamics 365 Business Central. Hosts Emma and Ryan break down how the add-on shifts QA from reactive to proactive with built-in automation, centralized data, and real-time enforcement. They cover …
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Stop the Firefighting: Visual Scheduling for Business Central Explained
11:29
11:29
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11:29This episode of The Deep Dive tackles a familiar struggle in manufacturing—hidden bottlenecks that disrupt production. Hosts Emma and Ryan explore how a free, graphical scheduler built for Microsoft Dynamics 365 Business Central helps planners see conflicts before they escalate. From drag-and-drop scheduling to color-coded heatmaps and warehouse pi…
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Simplifying Cloud Printing in Business Central: How to Eliminate IT Headaches
6:41
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6:41In this episode, Ryan and Emma explore one of the most overlooked frustrations in cloud-based ERP environments—printing. From label printers in the warehouse to invoice printing in accounting, managing multiple printers across locations can become a nightmare for IT. They break down how the PrintNode Connector PowerTool for Business Central, combin…
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Stop BOM Bloat: How to Handle Configure-to-Order in Business Central Without Losing Your Mind
13:22
13:22
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13:22Struggling with the chaos of configure-to-order in Business Central? This episode cuts through the noise. Hosts Emma and Ryan dive into the all-too-common headaches of static BOMs—exploding item ledgers, spreadsheet acrobatics, and planning blind spots. Discover how embedding a dynamic configurator directly into Business Central flips the script, t…
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Inventory Accuracy in Business Central: Choosing Between Cycle Counts and Full Physicals
6:12
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6:12In this episode, Emma and Ryan explore the real-world impact of inventory inaccuracies for companies using Microsoft Dynamics 365 Business Central. From missed shipments to halted production lines, the conversation highlights how even minor miscounts can create significant disruptions. They dive into the pros and cons of cycle counting versus full …
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Breaking the Cycle of Manual Counts: Inventory Fixes for Business Central
6:05
6:05
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6:05This episode dives into the time-consuming process of inventory counting and how companies using Microsoft Dynamics 365 Business Central can streamline it. Hosts Emma and Ryan walk through practical ways to cut count time without overhauling your system. From frequency-based item grouping and custom count sheets to simultaneous data entry and mobil…
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Eliminate Compliance Chaos with Safety Logbook for Business Central
6:15
6:15
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6:15Say goodbye to spreadsheets, scattered files, and audit-day panic. Safety Logbook is a free EHS (Environmental Health & Safety) management app built specifically for Microsoft Dynamics 365 Business Central. Track incidents, manage certifications, involve employees, and generate real-time reports—all from inside your ERP. Native integration means no…
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Cracking the Code on Warehouse Inefficiencies: Real-Time Solutions for Business Central Users
6:07
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6:07This episode explores the costly and often overlooked inefficiencies hiding in warehouse operations—especially for companies using Microsoft Dynamics 365 Business Central. Hosts Emma and Ryan unpack how small mistakes, such as mispicks and outdated manual processes, can quietly erode profits. They highlight actionable fixes, including real-time dat…
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How DocXtender Streamlines Document Management in Dynamics 365 Business Central
5:28
5:28
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5:28In this episode, Ryan and Emma unpack DocXtender—a practical tool for document management in Dynamics 365 Business Central. They explore how DocXtender’s drag-and-drop functionality tackles scattered files, wasted time, and inefficiency. The conversation highlights key benefits for multiple departments, discusses new features like duplicate file ma…
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Shop Floor Insight MES v7.14: Efficiency and Usability Improvements for Business Central
5:17
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5:17In this episode, Emma and Ryan dive into the latest updates for Shop Floor Insight MES version 7.14, the go-to manufacturing execution system for Dynamics 365 Business Central. They cover practical enhancements that boost productivity, improve error handling, and simplify installation and maintenance. Key highlights include optimized SQL queries fo…
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Breaking the Barcode Barrier: WMS Express in Business Central
5:27
5:27
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5:27In this engaging episode, Emma and Ryan dive into the real-world challenges and misconceptions surrounding barcode scanning in warehouse operations for Dynamics 365 Business Central users. They discuss how many businesses wrongly assume that implementing barcode functionality means costly hardware, complex add-ons, and slow rollouts. The conversati…
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How TDL Canada Scaled with Business Central: From Legacy ERP to 3x Order Throughput
10:14
10:14
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10:14In this episode of The Deep Dive, Emma and Ryan unpack how TDL Canada transformed its operations by replacing a legacy ERP with Microsoft Dynamics 365 Business Central Cloud. The implementation, supported by Insight Works and TrueCommerce, created a fully integrated ecosystem—streamlining order processing, improving warehouse accuracy, and enabling…
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Warehouse Insight v2.14: Practical Tweaks That Keep Business Central Warehouses Moving
7:03
7:03
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7:03Warehouse Insight is the mobile WMS that lets Business Central users swap clipboards for barcode scanners and see inventory change in real time. Version 2.14 doubles-down on everyday usability: Faster flows – auto-generated package IDs and a new “packages as containers” view mean one scan shows every item, lot or serial inside. Longer sessions – se…
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Exposing Production Variability in Business Central: Turning Shop Floor Chaos into Clarity
6:33
6:33
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6:33Production variability isn’t just an annoyance—it’s a profit killer. In this episode, we break down what it means when your routing times don’t match reality and how Business Central’s Routing Analysis tool brings data-driven visibility to your shop floor. We cover how to detect variability using standard deviation, adjust your routings based on ac…
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Can We Build It? A Better Way to Visualize BOMs in Business Central
6:52
6:52
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6:52Struggling with too many clicks to answer one simple manufacturing question—can we build this? In this episode, Ryan and Emma dig into the Multi-Level BOM Viewer for Dynamics 365 Business Central. From inline editing to real-time shortage alerts and a visual BOM diagram, this tool offers a faster, clearer path to managing complex product structures…
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Take Control of Equipment Downtime with Maintenance Manager in Business Central
11:05
11:05
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11:05Tired of equipment breakdowns throwing a wrench in your operations? In this episode, Emma and Ryan dive into how the Maintenance Manager app for Microsoft Dynamics 365 Business Central helps businesses move from reactive chaos to proactive control. They explore how to install and configure the app, define preventive maintenance tasks, auto-schedule…
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Speed Up, Clean Up: Smarter Data Migration in Business Central
5:12
5:12
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5:12Tired of slow imports and rigid Excel workflows in Dynamics 365 Business Central? In this episode, Emma and Ryan unpack the Import Export PowerTool from Insight Works — a free utility that’s up to 30x faster than RapidStart. Learn how developers, consultants, and power users can easily export, import, update, and even delete Business Central data u…
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Simplifying Production Scheduling in Business Central with Graphical Scheduler
12:55
12:55
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12:55Visual scheduling in Business Central doesn’t need to be complicated. In this episode, Ryan and Emma tackle the all-too-common challenges manufacturers face when dealing with overengineered scheduling systems—long implementation times, disconnected data, and bloated features. Instead, they introduce the Graphical Scheduler, a lightweight, drag-and-…
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Transforming Production Scheduling in Business Central with Graphical Scheduler
14:36
14:36
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14:36Production scheduling doesn't have to be a chaotic mess of spreadsheets and miscommunication. In this episode, Ryan and Emma take a deep dive into Graphical Scheduler, a free, fully integrated app for Microsoft Dynamics 365 Business Central that brings clarity and control to your shop floor. Whether you’re a planner juggling long-term capacity or a…
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From Chaos to Counter Clarity: Streamlining Sales with Business Central
10:12
10:12
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10:12In this episode, Emma and Ryan explore how businesses running trade desks or parts counters can simplify over-the-counter sales by leveraging what they already have—Microsoft Dynamics 365 Business Central. They unpack the benefits of the Counter Sales app from Insight Works, highlighting how it integrates professional-grade point of sale (PoS) func…
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Shipping Made Simple: How Order Ship Express Transforms Parcel Shipping in Business Central
5:50
5:50
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5:50Tired of jumping between carrier websites and retyping addresses? This conversational deep dive introduces OrderShip Express, a free app from Insight Works designed for Microsoft Dynamics 365 Business Central users who want to simplify domestic parcel shipping. Hosts Emma and Ryan walk through how the app uses real-time EasyPost rates and lets you …
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Building Quality In: Real-Time Inspection in Business Central with Quality Inspector
12:35
12:35
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12:35In this episode of The Deep Dive, Ryan and Emma explore how manufacturers can stop chasing defects and start building quality into every stage of production. They focus on Quality Inspector, a tightly integrated app for Microsoft Dynamics 365 Business Central that automates inspections, enforces compliance, and enables data-driven decision-making. …
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Smarter Shift Scheduling: Reducing Labor Costs and Boosting Efficiency in Business Central
6:49
6:49
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6:49In this episode, we explore how manufacturers can balance labor costs with production demands using Shop Floor Insight, a manufacturing execution system for Microsoft Dynamics 365 Business Central. Hosts Ryan and Emma discuss the common challenges of overstaffing, understaffing, and inefficient scheduling—problems that can lead to higher costs, mis…
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Optimizing Order Fulfillment in Dynamics 365 Business Central: A Deep Dive into the Order Fulfillment Worksheet
13:11
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13:11Many businesses using Microsoft Dynamics 365 Business Central struggle with efficient order fulfillment due to limited real-time visibility, manual stock allocation, and a lack of automated prioritization. In this podcast, Ryan and Emma explore common fulfillment bottlenecks, from inefficient inventory tracking to manual order processing, and discu…
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Mastering Freight Pricing in Business Central: A Deep Dive into Dynamic Ship
10:03
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10:03In this episode of The Deep Dive, we tackle the challenges of shipping costs in Microsoft Dynamics 365 Business Central and explore how Dynamic Ship can streamline freight pricing. Hosts Ryan and Emma break down the limitations of Business Central’s built-in shipping features and demonstrate how Dynamic Ship’s automation, freight price rules, and f…
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Revolutionizing Inventory Management: How Advanced Inventory Count Enhances Business Central
13:48
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13:48Inventory management is the backbone of any successful business, but standard counting tools in Microsoft Dynamics 365 Business Central often fall short—causing inefficiencies, errors, and bottlenecks. In this deep dive, Ryan and Emma explore the limitations of traditional inventory counting and unveil how Advanced Inventory Count transforms the pr…
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Streamlining Maintenance with Business Central’s Maintenance Manager App
6:53
6:53
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6:53Maintenance chaos—lost paperwork, missed checks, and costly breakdowns—ends here. In this episode, Ryan and Emma explore the Maintenance Manager app for Dynamics 365 Business Central, a CMMS that streamlines scheduling, asset tracking, and spare parts management. Learn how proactive maintenance reduces downtime, how technicians can manage tasks on …
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ISV Sprawl vs. One-Stop Shop: Choosing the Right Business Central Apps
6:35
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6:35Is it better to work with a single ISV for all your Business Central needs, or should you mix and match apps from multiple vendors? In this episode, Ryan and Emma explore the pros and cons of ISV consolidation, breaking down key factors like interoperability, support, and scalability. Learn how businesses can avoid ISV sprawl, streamline operations…
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Mastering Inventory Counts in Business Central: How Advanced Inventory Count Saves Time & Boosts Accuracy
9:14
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9:14Struggling with slow, error-prone inventory counts? In this episode, Ryan and Emma dive into how businesses can streamline their inventory processes in Microsoft Dynamics 365 Business Central. Learn how tools like Advanced Inventory Count eliminate manual errors, reduce counting time by up to 90%, and enable real-time reconciliation. Hear real-worl…
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Unlocking Efficiency: How MES & Shop Floor Insight Transform Business Central for Manufacturers
11:53
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11:53Manufacturers using Microsoft Dynamics 365 Business Central often struggle to bridge the gap between planning and execution. In this episode, we explore how Shop Floor Insight—a Manufacturing Execution System (MES) solution—closes that loop with real-time production data, barcode scanning, and seamless Business Central integration. Join Ryan and Em…
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From Basics to Advanced: Warehouse Optimization with Business Central
19:01
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19:01Join Ryan and Emma as they unpack warehouse management with Dynamics 365 Business Central, featuring insights from an Insight Works white paper. Discover how to choose between basic and advanced setups, master tools like directed put-away and bin management, and tackle common challenges like manual processes and data silos. Learn how Insight Works …
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Transforming Inventory Management with Business Central: Inside the Enhanced Planning Worksheet
15:38
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15:38In this episode of Inside Insight, we dive deep into the Enhanced Planning Worksheet, a powerful tool for Microsoft Dynamics 365 Business Central. Hosts Ryan and Emma explore how this feature transforms inventory and purchasing processes, offering businesses real-time visibility, data-driven insights, and automation to streamline operations. Discov…
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Quality Control in Business Central: The Power of Insight Works' Quality Inspector App
6:42
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6:42In this episode, Ryan and Emma dive into the transformative impact of the Quality Inspector app by Insight Works, designed specifically for Microsoft Dynamics 365 Business Central. They explore how this app simplifies quality management through customizable test plans, automated event-driven inspections, and real-time data capture via mobile device…
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Revamping Manufacturing: Sotech's Journey with Dynamics 365 Business Central
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13:09Join Ryan and Emma on "Inside Insight," as they explore the transformative journey of Sotech, a leader in sustainable building facades. This episode delves into how Sotech revolutionized its manufacturing processes by implementing Dynamics 365 Business Central, overcoming challenges with bespoke production and inventory management. Discover the cru…
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Case Study: Overcoming Growing Pains with Shop Floor Optimization
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14:50In this episode of Inside Insight, Ryan and Emma explore the transformative journey of AGIS, an engineering and fabrication powerhouse in Australia. Facing rapid expansion and growing pains, AGIS tackled their challenges head-on with a three-part plan, including the integration of Shop Floor Insight by Insight Works. Discover how this innovative so…
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Transforming SMB Shipping with Microsoft Dynamics 365 Business Central
21:57
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21:57In this episode of Inside Insight, hosts Ryan and Emma explore Dynamic Ship, a comprehensive shipping solution designed for SMBs operating within the Microsoft Dynamics 365 Business Central environment. The conversation dives into how Dynamic Ship streamlines shipping operations, enhances customer experiences with branded tracking, and boosts opera…
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Streamlining Custom Workflows with a Product Configurator for Business Central
13:49
13:49
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13:49In this episode of Inside Insight, Ryan and Emma unpack the power of a Product Configurator for Dynamics 365 Business Central. Learn how this innovative tool automates the creation of production BOMs, routings, and quotes, while integrating seamlessly with MRP and MPS modules. They highlight the Advanced Rule Builder, explore real-world application…
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Optimizing Order Fulfillment with Dynamics 365 Business Central
6:47
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6:47In this episode of Inside Insight, Ryan and Emma dive deep into the Order Fulfillment Worksheet app by Insight Works, a powerful tool designed to supercharge Dynamics 365 Business Central. Discover how this app delivers real-time insights, proactive backorder management, and enhanced control to streamline your order fulfillment processes. Whether y…
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Sign Zone’s Business Central-Powered Manufacturing Makeover
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12:46In this episode of Inside Insight, Ryan and Emma take you on a journey through Sign Zone’s remarkable transformation from operational chaos to streamlined efficiency. Discover how this leading visual communication and display manufacturer tackled overwhelming production challenges with the help of Microsoft Dynamics 365 Business Central and key add…
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How KONG Transformed Inventory Management with Insight Works
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13:37Discover how KONG, the iconic dog toy brand, tackled their inventory challenges and achieved remarkable efficiency gains with Insight Works' Warehouse Insight and Advanced Inventory Count apps. By transitioning from manual tracking methods to real-time barcode scanning, KONG reduced their annual inventory count time from a year to mere days. This c…
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