Best IBM Center for The Business of Government Podcasts (2025)

1
How Responsible AI is Shaping the Future of Banking and Finance - with Shub Agarwal of U.S. Bank and USC 21:28

3h ago21:28

21:28

On today’s episode, we’re joined by Shub Agarwal, author of Successful AI Product Creation: A 9-Step Framework available from Wiley and a professor of the University of Southern California teaching AI and Generative AI product management to graduate students. He is also Senior Vice President of Product Management for AI and Generative AI at U.S. Ba…

1
Driving Multi-Modal Retail and Healthcare CX - with Brett Kiley of CVS Health 18:38

7d ago18:38

18:38

In this episode of the AI in Business Podcast, Brett Kiley, Executive Director of Customer Experience and Client Solutions at CVS Health, joins us for a compelling discussion on the evolving landscape of customer interactions. With over two decades of experience, Brett shares how CVS navigates the challenges of personalization, efficiency, and seam…

1
Global AI Regulations and Their Impact on Industry Leaders - with Micheal Berger of Munich Re 21:01

14d ago21:01

21:01

Today’s guest is Michael Berger, Head of Insure AI at Munich Re. Michael returns to the Emerj podcast platform to discuss the impact of legislation such as the EU AI Act on the insurance industry and broader AI adoption. Our conversation covers how regulatory approaches differ between the United States and the European Union, highlighting the risk-…

1
GenAI Efficiencies in Manufacturing, Smart Farming, and Beyond - with Steffen Hoffmann of Bosch 21:56

21d ago21:56

21:56

Today’s guest is Steffen Hoffmann, Managing Director of Bosch UK. Steffen joins the podcast to discuss how Bosch is leveraging AI across industries, from precision agriculture to HR automation and manufacturing quality control. Throughout our conversation, Hoffmann gives a revealing insight into how Bosch’s AI-driven black grass detection system is…

1
How AI is Transforming Asset & Wealth Management From Data to Decisions - with Paul Ronan of FE fundinfo 33:52

27d ago33:52

33:52

Today’s guest is Paul Ronan, Chief Technology Officer at FE fundinfo. FE fundinfo is a leading financial data company connecting the investment industry in the UK, Europe, and Asia Pacific through a single integrated platform. With over 30 years of expertise, FE fundinfo empowers asset and wealth managers to streamline operations, improve client ou…

1
Breaking Down AI’s Role in Genomics and Polygenic Risk Prediction - with Dan Elton of the National Human Genome Research Institute 20:03

28d ago20:03

20:03

Today’s guest is Dan Elton, a Staff Scientist at the National Human Genome Research Institute (NHGRI) at the National Institutes of Health (NIH). Dan returns to the program to explore how AI is advancing genetic research, from protein engineering to gene editing and risk prediction. One of the most significant breakthroughs in this space is AlphaFo…

1
Leveraging the 80/20 Rule to Become an Effectively Leader: A Conversation with Bill Canady

29d ago

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How can leaders cut through the noise and focus on the most impactful actions? What tools, frameworks, and insights can help leaders go from panic to profit and find success. What two types of thinking are necessary for building a new path forward? Join host Michael J. Keegan as he explores these questions and more with Bill Canady. Listen to the p…

1
De-Identified Data and AI Adoption in Healthcare - with Ben Webster of NLP Logix 20:16

1M ago20:16

20:16

Today’s guest is Ben Webster, VP of AI Solutions at NLP Logix. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Ben returns to the program to explore the complexities of de-identifying patient data for AI-driven healthcare applications. Hospital chains are increasingly leveraging first-p…

1
AI in Biopharma Innovation and Regulatory Challenges - with Nishtha Jain of Takeda Pharmaceuticals 26:36

1M ago26:36

26:36

Today’s guest is Nishtha Jain, Head of Innovation and Digital Technology at Takeda Pharmaceuticals. Nistha returns to the program to discuss the transformative impact of AI across the pharmaceutical value chain. She and Emerj Editorial Director Matthew DeMello explore how AI is improving drug development efficiency, addressing data challenges, and …

1
Mastering the Complexities of Strategic Leadership: A Conversation with Dr. John Hillen, author, The Strategy Dialogues

1M ago

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What is strategic thinking? How can leaders cultivate the right strategic mindset and leadership skills to elevate their organization? What can leaders do to reinvent themselves to ensure they grow with the success of their organization? Join host Michael J. Keegan as he explores these questions and more with Dr. John Hillen author of two very insi…

1
The Evolving Role of Banks in Fraud Detection and AML Compliance - with Nick Lewis of Standard Chartered Bank 30:15

1M ago30:15

30:15

Today’s guest is Nick Lewis, Managing Director for the High Risk Client Unit at Standard Chartered Bank. Nick joins today’s show to discuss the shifting landscape of fraud prevention and AML compliance in financial services. As governments increasingly shift regulatory responsibilities onto the private sector, banks find themselves at the forefront…

1
Conflict Resilience: A Conversation with Robert Bordone and Dr. Joel Salinas M.D

1M ago

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What is conflict resilience? How can we find the skills to grow from disagreement. How can you handle disagreements and differences with integrity while finding a way to create strong, deep, and lasting relationships? Join host Michael Keegan as he explores these questions and more with Robert Bordone and Dr. Joel Salinas M.D. authors of Conflict R…

1
Tackling Retail Crime and Loss Prevention with AI Driven Video Security - with Mike Matta of Solink 27:33

1M ago27:33

27:33

Today’s guest is Mike Matta, Co-founder and CEO of Solink. Solink is a cloud video security and analytics platform that works with your existing cameras, access controls, and operational technologies like POS and labor management, helping you modernize and improve security and operations without costly upgrades. Mike joins today’s show to discuss h…

1
AI and Agentic Systems in Healthcare Workflow Optimization - with Ylan Kazi of Blue Cross Blue Shield of North Dakota 21:13

2M ago21:13

21:13

Today’s guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield of North Dakota. Ylan returns to the show to discuss the latest developments in AI adoption within healthcare. The conversation explores key obstacles, including cultural resistance, the need for an AI Hippocratic Oath, and the risks of holding AI to unrealistic standar…

1
Why Red Teaming is Critical for AI Security - with Tomer Poran of ActiveFence 28:58

2M ago28:58

28:58

Today’s guest is Tomer Poran, Chief Evangelist and VP of Strategy at ActiveFence. ActiveFence is a leader in providing AI safety and security solutions that mitigate the risk of advanced GenAI systems, helping platforms detect and prevent harmful content, malicious activity, and emerging threats online. Tomer joins today’s podcast to explore the cr…

1
Enhancing Customer Engagement with AI-Driven Solutions - with Robert Rose of Adobe 20:05

2M ago20:05

20:05

Today’s guest is Robert Rose, Senior Director of North America Customer Support at Adobe. Robert joins our conversation today to discuss the evolution of AI in customer interactions and the challenges organizations face when scaling these solutions across diverse customer bases. He shares insights on how AI-driven bots have progressed from basic tr…

1
Scaling for Mission Delivery: Exploring Why Some Ideas fail while Others Change the World

2M ago

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How can government leaders scale change and meet their missions? Should policymakers move from evidence-based policy to policy-based evidence? Michael Keegan explores these questions and more in a Special Edition of The Business of Government Hour. Listen to the podcast.By IBM Center for The Business of Government

1
Accelerate and Mitigate Risk in Clinical Development - with Panos Karelis of Intelligencia AI 21:50

2M ago21:50

21:50

Today’s guest is Panos Karelis, Director of Customer Experience and Insights at Intelligencia AI. Intelligencia AI is a life sciences technology company that uses proprietary data, biomedical expertise, and AI-driven algorithms to assess the probability of technical and regulatory success for drug candidates, helping pharmaceutical companies make i…

1
Model Development Best Practices for Insurance - with Mark McLaughlin of IBM 19:12

2M ago19:12

19:12

Today’s guest is Mark McLaughlin, Director of Insurance in IBM’s Global Industries Unit. Mark joins the podcast to discuss the biggest challenges insurers face today and how AI is transforming workflows, risk management, and customer experience. Later, he and Emerj Managing Editor Matthew DeMello explore why insurers are embracing a mix of on-premi…

1
Transcend: Unlocking Humanity in the Age of AI – A Conversation with Faisal Hoque

2M ago

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There’s no question artificial intelligence (AI) is already reshaping the world as we know it — so how can we properly prepare ourselves for the unprecedented changes that lie ahead? What does it mean to be human in the age of AI? What are the OPEN and CARE frameworks, and how can they be applied to navigate the opportunities and dangers of AI? Can…

1
AI for Driving Human Reasoning over Reasoning Models in the Enterprise – with Chris Busch and Yancey Sanford of MSTRO 46:06

2M ago46:06

46:06

Today’s guests are Chris Busch, Founder and CEO of MSTRO, and Yancey Sanford, Founder and Chief of Information and Research at MSTRO. MSTRO develops an advanced AI platform that combines data and creativity to optimize human performance. While AI reasoning models promise efficiency, are they the right approach for businesses? In this episode, Chris…

1
Understanding AI’s Expanding Role in Drug Discovery and Life Sciences R&D - Liran Belenzon of BenchSci 19:03

2M ago19:03

19:03

Today’s guest is Liran Belenzon, Co-founder and CEO of BenchSci. BenchSci is a global leader in AI solutions for preclinical R&D that helps decipher complex biomedical research using proprietary technology. Liran joins us to discuss how AI is transforming disease biology research, streamlining scientific workflows, and enabling better decision-maki…

1
Neurobiological and Cybernetic AI for Manufacturing, Part 1 - with Oleg Savin of Unilever 17:48

2M ago17:48

17:48

Today's guest is Oleg Savin, Enterprise Architect and MES Expert at Unilever. Oleg is a frequent guest speaker at manufacturing conferences worldwide, including this year's Smart Manufacturing Excellence Summit in Munich. He joins us for the first of two episodes on the program today to explain why neurobiological and cybernetic AI capabilities hav…

1
Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

2M ago

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How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The Business of Government. Listen …

1
The Advantages of Agentic Process Automation in Financial Services - with Ken Mertzel of Automation Anywhere 20:07

2M ago20:07

20:07

Today’s guest is Ken Mertzel, Global Industry Leader in Financial Services at Automation Anywhere. Automation Anywhere is a global software company that develops various automation software for major industries. Before joining Automation Anywhere six years ago, Ken spent his career in the financial sector, including 15 years at Bank of America. The…

1
Tackling Chargeback Challenges at Scale with Machine Learning and Dynamic Arguments - with Roenen Ben-Ami at Justt 24:32

2M ago24:32

24:32

Today’s guest is Roenen Ben-Ami, Co-founder and Chief Risk Officer of Justt. Justt is an AI-driven tech company whose platform helps retail leaders and merchants reduce loss from chargebacks with automation and friendly fraud prevention. Roenen joins us on today's podcast to break down the complexities of chargebacks and how AI-driven automation ca…

1
New Use Cases for GenAI and Beyond in Healthcare Patient Support - with Kimberly Powell of NVIDIA 20:07

2M ago20:07

20:07

Today’s guest is Kimberly Powell, Vice President of Healthcare and Life Sciences at NVIDIA. Kimberly joins us to discuss how AI is reshaping the healthcare landscape. As generative AI adoption accelerates, Kimberly shares her insights on the major challenges the healthcare industry faces, particularly in terms of technology infrastructure. Together…

1
Turning the Power of Mindset into Action: Drive Learning & High Performance With a Growth Mindset Culture

2M ago

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What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of …

1
Essential Infrastructure Solutions for Life Sciences Manufacturing and Supply Chain Workflows - with Kartik Pant and Shreyas Becker of Sanofi 21:43

3M ago21:43

21:43

Today’s guests are two senior executives from Sanofi’s manufacturing division, Head of Data & AI for Manufacturing & Supply Chain Kartik Pant and Head of AI & Data Products, Manufacturing & Supply Shreyas Becker, respectively. Together they return to the podcast to cover the challenges and opportunities in adopting data infrastructure and AI soluti…

1
Exploring the Application and Use of Extended Reality: A Conversation with Annie Eaton author of THE EXTENDED REALITY BLUEPRINT

3M ago

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What is Extended Reality? How does it encompass Augmented Reality and Virtual Reality? How is the public sector and government services leveraging AR/VR technology? What does the future hold for Extended Reality? Join host Michael Keegan on a Special Conversation with Authors Edition as he explores these questions and more with Annie Eaton author o…

1
Reducing Costs and Improving CX with Hyperautomation - with Paul Cuglietta of Simplyhealth 18:43

3M ago18:43

18:43

Today’s guest is Paul Cuglietta, Head of Contact and Claims at Simplyhealth. Simplyhealth is a health insurance provider based in the UK whose history goes back to the late 1800s. Paul joins today’s discussion to unpack the challenges organizations face when driving digital transformation. With nearly two years of AI integration experience, Paul pr…

1
Managing End Point Storage in Hybrid Data Strategies for Financial Services - with Yonas Yohannes of Oracle 22:21

3M ago22:21

22:21

Today’s guest is Yonas Yohannes, CTO of FinTech and FIS at Oracle. An accomplished executive and author, Yonas joins us on today’s podcast to explain the evolving role of endpoint storage for driving new AI capabilities at the edge. He breaks down AI’s true value beyond the marketing hype, and its broader impact on infrastructure across industries,…

1
Leveraging the Upside of Disruption with Terence Mauri

3M ago

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How can leaders better handle this disruption? What skills and mindset do they need? How can we discern the upside to disruption and see it as a strategic advantage? Join host Michael J. Keegan as he explores these questions and more with Terence Mauri, author of THE UPSIDE OF DISRUPTION: THE PATH TO LEADING AND THRIVING IN THE UNKNOWN. Listen to t…

1
AI Risk Management and Governance Strategies for the Future - with Duncan Cass-Beggs of Center for International Governance Innovation 1:17:40

3M ago1:17:40

1:17:40

Today’s guest is Duncan Cass-Beggs, Executive Director of the Global AI Risks Initiative at the Center for International Governance Innovation (CIGI). He joins Emerj CEO and Head of Research Daniel Faggella to explore the pressing challenges and opportunities surrounding Artificial General Intelligence (AGI) governance on a global scale. This is a …

1
A Blueprint for AI-Driven Process Optimization for Regulated Industries - with Vrinda Khurjekar and Paul Pallath at Searce 29:04

3M ago29:04

29:04

Today’s guests are Vrinda Khurjekar and Paul Pallath, VP of North Americas and Applied AI Lead, respectively, at Searce. Searce is a cloud computing solutions and technology services provider globally that specializes in Cloud, AI, and Analytics. Vrinda and Paul join us today to explore how regulated industries such as financial services and health…

1
Driving Automated Workflows & Accelerating Drug Development with AI-Powered Trials - with Michelle Longmire of Medable 22:23

3M ago22:23

22:23

Today’s guest is Michelle Longmire, Co-founder and CEO of Medable. Medable is a platform technology company that accelerates drug development by improving evidence generation in clinical trials. Michelle joins us on the show today to explore how AI is transforming the clinical trial experience for patients, sites, and sponsors from start to finish.…

1
Fraud Risk Solutions for Retail Experiences in Grocery, Banking, and Beyond - with Vivek Khindria of Loblaw 21:07

3M ago21:07

21:07

Today’s guest is Vivek Khindria, Former SVP Cyber Security, Network and Technology Risk at Loblaw Companies Ltd., Canada’s largest food retailer. With its operations spanning grocery, pharmacy, banking, and apparel, Loblaw faces unique and multifaceted fraud challenges across diverse verticals. Vivek offers expert insights into the evolving fraud l…

1
NAPA Fall Meeting Conversation on Technology and Innovation with Laura Stanton

3M ago

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Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the final conversations exploring the key challenges facing public management today with a focus on technology innovation and procurement strategies. Michael welcomes NAPA Fellow Laura Stanto…

1
Overcoming Barriers to AI Adoption in Telecom and Beyond - with Moutie Wali of TELUS 19:47

3M ago19:47

19:47

Today’s guest is Moutie Wali, Director of Integrated Planning & Digital Transformation at TELUS. As a leading Canadian telecommunications company, TELUS offers a wide range of products and services, including internet access, voice, entertainment, healthcare, video, smart home automation, and IPTV television. Moutie joins us on today’s show to delv…

1
Understanding AGI Alignment Challenges and Solutions - with Eliezer Yudkowsky of the Machine Intelligence Research Institute 43:03

3M ago43:03

43:03

Today’s episode is a special addition to our AI Futures series, featuring a special sneak peek at an upcoming episode of our Trajectory podcast with guest Eliezer Yudkowsky, AI researcher, founder, and research fellow at the Machine Intelligence Research Institute. Eliezer joins Emerj CEO and Head of Research Daniel Faggella to discuss the governan…

1
Driving Automation Throughout Insurance, from a Tech-First Perspective - with Tim Nguyen of Cloud Insurance 20:54

3M ago20:54

20:54

Today’s guest is Tim Nguyen, CEO of Cloud Insurance. Cloud Insurance is a seamless and user-friendly SaaS solution made by insurance experts for insurance companies, MGAs, agents, and brokers since 2016. Tim joins the podcast to discuss the critical challenges and opportunities facing SaaS insurance leaders in their digital transformation efforts. …

1
AI Regulation and Risk Management in 2024 - with Micheal Berger of Munich Re 21:16

3M ago21:16

21:16

Today’s guest is Michael Berger, Head of Insure AI at Munich Re. Michael returns to the Emerj podcast platform to discuss the evolving landscape of AI risk management and governance. Since his last appearance in 2022, generative AI has shifted from niche discussions to widespread adoption, bringing both opportunities and challenges. Throughout toda…

1
NAPA Fall Meeting Conversation on Public Collaboration and East-West Relations with Suzanne Vares-Lum

3M ago

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Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the fourth in a series of conversations exploring the key challenges facing public management today as well as ways to strengthen East-West relations. Michael welcomes NAPA Fellow Suzanne Var…

1
Driving Procurement Efficiencies for Oil & Gas - with Faraz Shahid of Cheniere Energy 26:54

3M ago26:54

26:54

Today’s guest is Faraz Shahid, Supply Chain Center of Excellence Lead at Cheniere Energy. Cheniere Energy is an American liquefied natural gas company headquartered in Houston, Texas. From automation to predictive AI, Faraz shares his perspective on how technology is reshaping procurement processes to drive efficiency and address industry challenge…

1
Exploring the Evolution of the Military Health System

4M ago

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How does the military health system (MHS) continue to evolve? How is it leveraging innovation and technology to transform how it delivers care? What does the future hold for the military health system? Join host Michael Keegan as he explores these questions and more on this week’s edition of The Business of Government Hour. Listen to the podcast.…

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The Future of Customer Support in Agentic and Business Intelligence AI - with Alex Khoroshchak of CoSupport AI 19:39

4M ago19:39

19:39

Today’s guest is Alex Khoroshchak, CEO of CoSupport AI. CoSupport AI makes an AI-driven platform that transforms how businesses approach customer support, from automating interactions with customers and prospects to driving business intelligence for large tech and retail organizations. Alex joins us on today’s podcast to explore the transformative …

1
Sustainable Supply Chains in O&G with AI - with Salamatu Mahamudu of Baker Hughes 16:21

4M ago16:21

16:21

Today’s guest is Salamatu Mahamadu, Global Procurement and Sourcing Leader for Wells Completion & Interventions at Baker Hughes. Salamatu joins the podcast to discuss the evolving supply chain landscape in the oil and gas industry. With a focus on green energy transitions, Salamatu highlights the critical role of supply chains in meeting ambitious …

1
Driving Disease Risk Prediction and Preventative Healthcare with AI - with Dan Elton of the National Human Genome Research Institute 15:14

4M ago15:14

15:14

Today’s guest is Dan Elton, Staff Scientist at the National Human Genome Research Institute (NHGRI) at the National Institutes of Health (NIH). Dan returns to explore the transformative role of AI in healthcare. In his new role, Dan shares how his work at NIH focuses on integrating diverse datasets—including genetics, electronic health records (EHR…

1
Fukuyama and DeSeve on Public Service and Agile Strategies – NAPA Fall Meeting Series

4M ago

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Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This second in a series of conversations exploring the key challenges facing public management today and how an agile mindset is necessary to tackle these challenges. Michael welcomes noted public in…

1
How Cloud Computing and AI are Shaping Life Sciences - with Pranav Joshi of Merck 27:44

4M ago27:44

27:44

Today’s guest is Pranav Joshi. Pranav joins us on today’s episode to explore the transformative intersection of technology, AI, and infrastructure in the life sciences industry. With insights drawn from years of experience, Pranav provides a unique perspective on how advancements in cloud technologies, endpoint storage, and AI are revolutionizing t…

Podcasts Worth a Listen

IBM Center For The Business Of Government Podcasts

Podcasts Worth a Listen