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Systems Rehab | Systems and Strategies for Online Service Providers

Kenniqua Lewter - Systems Strategist and HoneyBook Educator

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Welcome to Systems Rehab - the podcast where we diagnose, treat, and revive the systems running your business! If you're tired of scattered workflows, clunky processes, and feeling like you're drowning in admin work, you're in the right place. I'm Kenniqua Lewter, your Systems Strategist, and Honeybook Educator, and I help online service providers go from overwhelmed to optimized with simple, streamlined solutions. Each week, we're breaking down the bad habits, broken processes, and bottlene ...
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Behind every successful business, there’s a story you don’t hear—the sleepless nights, the moments of doubt, and the determination to keep going when everything feels impossible. That’s what Unbreakable Business is all about. Join host Akua Konadu each week as she sits down with entrepreneurs who share the raw, real side of their journey—the roadblocks they faced, the challenges they overcame, and the stories that don’t make the highlight reel, but the the ones that matters the most. If you’ ...
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Feeling like your client process is all over the place? You're not alone. If you manually manage every step, juggle leads in your DMs, or constantly drop the ball during onboarding, this episode is for you. I’m sharing what needs to happen before you plug into a CRM, so your systems support you (instead of creating more chaos). I’ll walk you throug…
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You’ve built something powerful with your business, but if you’re still running every part of it, you’re not leading—you’re managing. If sustainable growth is the goal, then the way you operate has to evolve. There’s a difference between owning your business and running it like a CEO. It's time to get out of the weeds and uplevel your leadership! L…
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In today’s BONUS episode, I’m sharing a real and honest convo about why having solid systems in your business is non-negotiable—especially if you want to avoid burnout and actually enjoy the life you’re building. I’m opening up about my own journey—going from completely overwhelmed to finally feeling more free and in control thanks to time manageme…
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In this episode, I’m chatting with Jillian Dollbery—she’s an operations consultant and team strategist who helps women entrepreneurs build businesses that actually feel good to run. We’re talking about what sustainable scaling really looks like (hint: it’s not just about revenue goals or doing more). Jillian shares her own journey into entrepreneur…
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Welcome to another CollabCast episode, where we feature powerful podcast episodes by hosts we love! In today's bonus episode, we're highlighting The Vendor Table with Mike Cassara & Lauren O'Brien featuring an interview with our host, Akua Konadu. If you're ready to get more organized in your business, this episode is for you! If you love this epis…
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In this episode of The Systems Rehab Podcast, I’m diving into why strategy has to come before systems—especially for service providers. You can’t build effective systems if you haven’t mapped out where you’re headed. I’m breaking down how I guide my clients through strategic mapping sessions to uncover process gaps and create aligned, streamlined o…
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In this episode, I’m getting real about some of the biggest mistakes I see (and have made myself) when it comes to growing a sustainable business. We’re talking about underpricing, giving away too much for free, and offering all the things to try to serve everyone. Spoiler: that’s a fast track to burnout and stagnation. I’m sharing some hard lesson…
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Did you know 87% of people say they’ll return to a business that gives them a personalized experience? The truth is, your services might get clients in the door, but your relationships are what keep them coming back. Join us as we dive into the power of client relationships, why they’re your biggest asset for long-term success, and how to turn ever…
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In this episode, I’m sharing how I use HoneyBook to keep my business running smoothly. I talk about what things looked like before I found HoneyBook, why I chose it over other tools, and how it helps me stay organized and serve clients better. From automating tasks to keeping leads and projects in order with tags and templates, I’m giving you a beh…
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In this episode, I’m opening up about why I took a month and a half off from social media and podcasting—and what’s changed since then. This wasn’t just a random break; it was a much-needed pause to reset, reflect, and realign how I show up and serve. I talk about how I was stuck in a cycle of creating content just to check a box, and what I’ve don…
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If you're only talking about money in terms of spreadsheets and sales goals, you're missing the deeper conversation—and this episode delivers it. Let’s be honest: most of us think that if we work hard enough or say the right affirmations, we’ll finally feel financially secure. But what if your biggest money block isn’t about your strategy—it’s abou…
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Are you looking to add new revenue streams to your business? Author, podcaster, and coach Danielle Desir Corbett joins us to share how she turned her podcast into a very successful revenue stream for her business. Listen in as Danielle teaches us how podcasting can be a great way to connect with your audience on a deeper level while also leveraging…
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Congratulations, you signed a client! Now what? In this episode, we’re breaking down the secret to perfect client kickoff meetings so you and your new client can get started on the right foot. When it comes to client work, communication is key. The kickoff call sets the stage and makes sure that your client is going to have an amazing experience wi…
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Ready to get clearer on your pricing strategy? Your own data might be the key! Copywriter Ashlyn Carter joins us to share her foolproof formula for how business owners can set up their pricing. Listen in to hear the common pricing mistakes that business owners make and how instead, they should be using data to determine their prices. The Unbreakabl…
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In this episode of the Systems Rehab Podcast, I’m breaking down how to align your daily tasks with your bigger business goals—because staying busy doesn’t always mean making progress! I’ll walk you through goal setting using the SMART framework and share how categorizing your tasks can boost your productivity and efficiency. Plus, we’ll talk about …
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In this episode of Systems Rehab Podcast, I chatted with Kieara Johnson, an award-winning entrepreneur and founder of All Things Business Center. Kieara’s journey is all about pivoting—from launching her first fashion business at 18 to shifting into online business management during the pandemic. We dive into the real challenges of entrepreneurship…
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Have you truly accepted the fact that you deserve everything you want in your business and your life? If not, this episode is for you. Joining us is the CEO of Forward Female Priscilla Presley, who helps women build and optimize successful brands. Listen in as Priscilla teaches us how to build businesses that are successful and aligned. She walks u…
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In today's episode of Systems Rehab(formally known as the Getting Over The Hump Podcast), we’re diving into the three biggest time traps that are likely keeping you stuck in an endless cycle of tasks and to-do lists that never seem to shrink. If you feel like you're constantly spinning your wheels, it's probably because you're falling into one (or …
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I've tried multiple morning routines from YouTube, but after plenty of trial and error and not seeing the results I desired, I finally realized something important—and I had to share it with you in this video. And Hint-Hint!!! This applies to more than just a "morning routine". Grab your notebook, pen, and your favorite beverage, and let's dive in!…
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Ready to get one step closer to your money goals and build wealth through your business? Finance coach April Stewart joins us on this episode of the Unbreakable Business podcast to teach us how to do exactly that. Listen in to learn exactly what you need to have in place in your business before you can start building wealth. If you’ve been wonderin…
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Are you curious about starting your own membership and creating recurring revenue? Stu McLaren, membership expert and cofounder of Membership IO, joins us to share what 20+ years of entrepreneurship taught him, along with how he’s pivoted over the years as technology and business shifted. We also discuss his latest book, Predictable Profits, which …
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Are you prepared to do your 2024 taxes? It’s every independent business owner’s favorite time of year! Just kidding, but there are ways you can make tax seasons easier on yourself. In this episode of The Unbreakable Business podcast, we’re chatting all about taxes with Dawn Patton, CEO of Patton Accounting. Listen in as she breaks down how business…
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Are you feeling stuck in your virtual assistant business? You’re working hard, but something is holding you back from real growth. The truth is, that most VAs struggle because they’re missing key systems that create efficiency, consistency, and scalability. In this episode, I’m breaking down the 5 essential systems every virtual assistant needs to …
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If you aren’t given a seat at the table, you need to create your own. Tasha McCaskiel did exactly that when she founded Black Girls in Media, a networking organization that is dedicated to uplifting and supporting minority women within the media industry. Listen in to hear how you can start creating your own opportunities, what media trends you sho…
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Is your relationship with money impacting your money mindset? What if you could reframe the stories you tell yourself about money? In this episode, accountant and money coach Katherine Pomerantz joins us to discuss how our relationship with money impacts our lives and businesses. Through powerful storytelling tactics, Katherine shares how we can st…
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Want to know the secret to building a thriving and loyal community around your brand? This episode is for you. Mike Cassara and Lauren O’Brien of The Vendor Table share how they built a community for their podcast by keeping it real and listening to their audience. Listen in as they share the exact strategies they used and get completely transparen…
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Ever thought about starting a podcast but weren’t sure if it was worth it? Or maybe you already have one but want to make a bigger impact? In this episode, I’m chatting with Sonja Keeve—Podcast Coach, Author, and Host of Inspiring Nations—who’s sharing her best tips on how to start and grow a podcast that supports your business. Sonja is breaking i…
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Having a social media strategy that leads to real results for your business has never been more important. In this episode, Instagram expert Michelle Gifford joins us to talk about all things social media. We process the TikTok ban and how business owners should respond to it, plus we dive into how we can use Instagram to convert followers into cus…
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A lot has happened with the possibility of a TikTok ban and the impact it has on so many businesses. There are over 7 million businesses on TikTok, and 45 percent of small businesses say that it is very critical to their business success. Today on the podcast, we are going to be talking about the five lessons business owners can learn from the TikT…
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In this episode, we’re breaking down why goals alone won’t get results. This episode is for you if you’ve ever set ambitious goals but struggled to follow through. Learn how to build systems that support your goals, streamline your client journey, and use automation to create a seamless, high-end experience for your clients—without extra work. Call…
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Welcome to Unbreakable Business, the podcast where we uncover the untold stories behind entrepreneurship. In this first episode under our new podcast name, Tyler Herrinton joins us to dive into the new direction of the podcast and what you can expect going forward! This show is about to get a lot more unfiltered and dive deep into what it’s like to…
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Behind every successful business, there’s a story you don’t hear—the sleepless nights, the moments of doubt, and the determination to keep going when everything feels impossible. That’s what Unbreakable Business is all about. Join host Akua Konadu each week as she sits down with entrepreneurs who share the raw, real side of their journey—the roadbl…
  continue reading
 
Struggling to stay on top of your business goals? In this episode, I’m sharing how the 12-Week Year can transform the way you work and help you achieve more in less time. Say goodbye to procrastination and overwhelm and hello to focus and results! We’ll cover: What the 12-Week Year is and why it works How to set realistic, measurable goals Tips for…
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The start of a new year is the perfect time to revamp your business’s social media strategy. Social media marketing expert Lucas O’Keefe joins us to share his top Instagram strategies for 2025. Listen in as he shares valuable tips and insights to help you see social media in a new light. GIVEAWAY: Honeybook just launched the January Jumpstart givea…
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In this reflective episode, I’m sharing my personal journey of growth and transformation as we step into 2025. I break down the habits, mindsets, and practices I’m leaving behind in 2024, along with the lessons, skills, and systems I’m taking with me to create a more disciplined, intentional, and successful life. 💬 Let’s Connect! If you’re listenin…
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If there’s one skill that all entrepreneurs could improve on that would have a powerful impact on their businesses, it’s listening. Jenny Mac is the CEO and Founder of Elopement is Fun, and she joins us to talk about the power of listening. Jenny shares key insights into how you can become a better listener and leverage that skill for your business…
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If you’re struggling to be successful and get enough rest as a business owner, this episode is for you. Alisha Robertson, a writer, creator, and rest advocate, shares how you can strive for success and not burn yourself out. Listen in as she walks us through her own business journey and the things she had to let go of to be successful. She helps us…
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How can you use email templates to streamline your client workflow and use client management software like HoneyBook (or any client management software) to automate and simplify your service-based business? In this episode, we will focus on how email templates can automate and streamline communication at every stage of the client workflow, from inq…
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It’s undeniable that 2025 will be a major year of shifts in the entrepreneurial world, but what does that mean for your business? In this episode, we’re unpacking the trends we’re anticipating this year based on conversations with our guests. Listen in as I break down how these trends could impact your business in 2025. Trust me, this episode is pa…
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Welcome to the podcast! If you're a coach, service provider, creative, or consultant feeling overwhelmed by managing your clients, you're in the right place. Today, we’re diving into how to map out an effective client workflow for your service-based business. We’ll break down what a client flow is, why it’s crucial for your success, and how a few s…
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Welcome to CollabCast, an innovative bonus series where we're diving into the world of podcast crossovers. In today's bonus episode, we're highlighting The Power in Purpose with Candice Coppola. If it feels like your marketing falls flat, it might be because you’re not telling enough stories. Candice and I chat in this episode about storytelling. I…
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Is your client journey helping your business grow—or holding it back? In this episode, I’m breaking down 3 simple steps to improve your client journey and sharing an example to help you apply these strategies to your service-based business. Whether you’re struggling with onboarding, follow-ups, or keeping your process organized, this episode will g…
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The new year is fast approaching, and we were curious about how successful entrepreneurs are preparing their businesses for 2025. We asked eight industry leaders to send us their best advice for preparing your business for the new year, and they sent us back amazing nuggets of wisdom. Their messages are full of business tips, but I love that they a…
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On this episode of Getting Over The Hump Podcast, I chat with Jese, an event-planning veteran with 14 years of experience. Jese shares her journey through the highs and lows of entrepreneurship, offering invaluable insights into overcoming challenges, building a successful team, and thriving in the dynamic event planning industry. Whether you're an…
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With the recent US election, we need to have a better understanding of what that means for small business owners everywhere. America's government teacher and New York Times bestselling author Sharon McMahon returns to the podcast to share how this election impacts business owners and how we can stay informed to make the best decisions for our busin…
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Episode Summary: I’m diving into a powerful “aha” moment about why I’ve never felt truly accomplished as an entrepreneur. If you’ve ever felt the same—especially as the year comes to a close—this is for you. I’ll share the insight that changed my perspective, what I’ve realized about success, and the steps I’m taking to shift my mindset and stay fo…
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It’s one thing to listen to great business advice, but do you actually implement it into your business? We’re celebrating an incredible milestone on the podcast today: 100,000 downloads! Our guests are powerhouses who have broken glass ceilings and made waves in their industries. To celebrate this milestone, I’m sharing the strategies that I’ve imp…
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Episode Summary: In this episode, Kenniqua talks about 5 mistakes service-based businesses make during client onboarding. Let's talk about processes, systems, and templates to help make your client onboarding run more efficiently. Ready to streamline your leads, onboarding, offboarding, and everything in between. I love using HoneyBook! Want to giv…
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Welcome to CollabCast, an innovative bonus series where we're diving into the world of podcast crossovers. In today's bonus episode, we're highlighting Called to Both with Joy Michelle. If you are wanting to be more intentional with your business growth and want to create more space to enjoy your life then you are going to be a big fan of this epis…
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Episode Summary: In this episode, Kenniqua dives into five actionable steps to improve your website traffic and conversion rates. Treating your website like a "living thing" that needs regular updates is crucial for success. Grab the Super Simple SEO 12-Page Checklist Tools Mentioned: Tiny PNG: For compressing images to maintain quality while reduc…
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