Best Here Comes Trouble Productions Podcasts (2025)

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Dave Thomas on Q3 Sales Slump, McGovern Auto on Untapped Fixed Ops Revenue | Daily Dealer Live 1:00:39

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2d ago1:00:39

1:00:39

Today's show features: Dave Thomas, Director of Content Marketing at CDK Global Danny Negalha, Corporate Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s i…

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The Old-School Process Still Killing Dealer Productivity – And How To Fix It | Industry Spotlight 43:11

3d ago43:11

43:11

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Autumn Ross, CFO of Ewing Auto Group, and Brittany Newcomer, VP of Sales at Corpay This episode of the Car Dealership Guy Pod…

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THERAPIST ANALYSES MIKE RICE: ADHD markers, Handling Anxiety, Shadow Self, DBT (Therapy) 27:02

4d ago27:02

27:02

Seann Walsh and Dr. Natalie Cawley break down our incredibly revealing interview with the brilliant Mike Rice. They dive into the psychological reasons why teenager years are so difficult, some potential ADHD markers that Mike exhibited as a youngster, the effect of late puberty and the anxiety that that lead to. Elsewhere, they get into on stage p…

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Burton on Sales Strategy, Stream Co's on "Retail Ready", Jones on Ford Trouble | Daily Dealer Live 1:00:47

4d ago1:00:47

1:00:47

Today's show features: Parker Jones, General Manager at Jones Auto Centers Drew Diehl, EVP of Client Strategy at Stream Companies Tyler Burton, General Sales Manager at Serra Auto Group Champaign This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI age…

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“I Want to Build It Even Bigger!”: The Dealer Turning Tragedy into Momentum — and Lessons Every Dealer Can Use | Whitney Yates Woods, President at Yates Buick GMC 41:56

5d ago41:56

41:56

Today I’m joined by Whitney Yates Woods, Dealer Principal at Yates Buick GMC & Yates Mitsubishi. We discuss how the loss of her father pulled her from a successful real estate career into leading a single-point dealership, her bold leap into social media to drive sales, the decision to build a new store for a struggling brand, and much more. This e…

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Kilway on Power Dealer AI Prompts, AutoGenius on Untapped Markets | Daily Dealer Live 1:00:33

6d ago1:00:33

1:00:33

Today's show features: Jarrod Kilway, VP of Digital Ops at Casa Auto Group Ben Hadley, Founder of AutoGenius This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking s…

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RUSSELL KANE (Pt.1): Council Housing, Scary Dads & What Makes You Likely To Be A Comedian 52:44

7d ago52:44

52:44

The phenomenal Russell Kane talks to Seann Walsh about growing up in council housing, the pluses and minuses of having a scary "Ray Winstone"- style Dad, playing Dungeons & Dragons, the dangers of being a self proclaimed "Jester Bellend" and what makes someone statistically more likely to find success in comedy, and what makes you more likely to fi…

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Vinay Shahani on Nissan Exit, Burnett on Building Ford 2.0 Facility | Daily Dealer Live 59:21

9d ago59:21

59:21

Today's show features: Vinay Shahani, Former Nissan Head of US Marketing & Sales JB Burnett, General Manager of Boulevard Ford of Millsboro This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls …

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"F&I Must Come First!" — 2,900+ Hours of F&I Research Distilled in 30 Minutes | Jason Swiech, Product Marketer at CDK Global 30:31

10d ago30:31

30:31

Today I’m joined by Jason Swiech, Product Marketer at CDK Global. We discuss what top-performing dealers are doing in the F&I office, why double-entry data is crushing customer satisfaction, the add-on products flying off the shelves and much more. Read CDK Global’s 2025 F&I Shopper Study mentioned in the episode here: https://www.cdkglobal.com/ins…

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Jeff Miller on Selling 1-Price Subarus, DriveCentric CEO on CRM Innovation | Daily Dealer Live 1:00:38

11d ago1:00:38

1:00:38

Today's show features: Jeff Miller, CEO of Mark Miller Subaru Matt Leone, CEO of DriveCentric This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking service, checkin…

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"There's No Technician Shortage!" – The Mastermind Behind Bozard's Service Lane Machine | Ed Roberts, COO at Bozard Ford Lincoln 1:07:24

13d ago1:07:24

1:07:24

Today I’m joined by Ed Roberts, COO at Bozard Ford Lincoln. We discuss how Ed scaled a team of 165 technicians from scratch, the strategies behind his world-class service lane, his unlikely entry into dealerships nearly 30 years ago and much more. This episode is brought to you by: 1. Cox Automotive - Discover what’s driving improved customer exper…

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Cain on Dealer F&I Mistakes, Kelly on AI Training For Deal Desk | Daily Dealer Live 59:22

13d ago59:22

59:22

Today's show features: Marion Cain, Founder of ACE David Kelly, Training Director of Brown & Brown Dealer Services This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like boo…

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JOEL DOMMETT (Pt. 2): The Secret Behind The Work Ethic That Lead To Comedy Success 32:18

14d ago32:18

32:18

Joel flips the the format on it's head and puts Seann under the spotlight for a moment as the pair discuss their early days gigging together. They then dig into Joel's teen years in a band, how his step Dad became a hugely influential force in shaping his psychology around work and effort, the meritocracy of the comedy circuit, how he adds his own …

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Automotive AI Cagematch With 4 Top CEOs: Podium, Numa, Toma, Mia | Daily Dealer Live 1:10:22

14d ago1:10:22

1:10:22

Today's show features: Brian Hoang, CEO of Mia Eric Rea, CEO of Podium Tasso Roumeliotis, CEO of Numa Monik Pamecha, CEO of Toma This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payme…

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The Time Bomb In Labor Rate Increases (& How Dealers Are Maximizing Profit) | Industry Spotlight 48:16

18d ago48:16

48:16

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Rob Scott, Executive General Manager of Bob Johnson Chevrolet, and Robert Wooden, Owner of Wooden Automotive Consultants LLC.…

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Miller on EV Profitability, Toma on AI-Hesitancy, Growden on Dealer Waste | Daily Dealer Live 1:11:53

18d ago1:11:53

1:11:53

Today's show features: Eric Miller, Director at Morrie's Auto Group Monik Pamecha, CEO of Toma Mathew Growden, Consultant This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments par…

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"Money's not in the CRM, It's in the DMS!”– Tracking the Pulse of AI in Dealerships | Art Dessein, Vice President of Sales at Impel 43:31

20d ago43:31

43:31

Today I’m joined by Art Dessein, VP of Sales at Impel. We dig into how AI is reshaping inventory management, the playbook big dealer groups use to roll it out without losing culture, and why less customer communication is actually leading to more sales—plus plenty more along the way. This episode is brought to you by: 1. Widewail - Want real insigh…

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Matt Bowers on OEM Pulse Check, Lafontaine on Underutilized Incentives | Daily Dealer Live 59:33

20d ago59:33

59:33

Today's show features: Matt Bowers, Owner of Matt Bowers Automotive Group Andrew Ruck, General Manager of Lafontaine Cadillac Buick GMC of Highland This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience…

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JOEL DOMMETT (Pt 1) First Kiss, Insulting The School Bully & Studying The Class Clown (Part 37:54

21d ago37:54

37:54

If you want to hear/watch Part 2 straight away head to patreon.com/classclown In Part 1 Joel Dommett chats about being dumped for being frigid, how he learned comedy from the Class Clown's around him and how a misjudged comment landed him a confrontation with the hardest lad in school. We get into why he was never into Blur or Oasis and he feels th…

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Sen. Moreno on Auto Sector Plan, Greenfield on Auto Retail VC, Murphy on OEM Futures | Daily Dealer Live 1:12:10

23d ago1:12:10

1:12:10

Today's show features: Sen. Bernie Moreno (R-OH) Steve Greenfield, General Partner of Automotive Ventures John Murphy, Managing Director of Strategic Advisory at Haig Partners This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intel…

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Against All Odds: This Dealer's Rise from Refugee to 29-Store Auto Empire | Mario Murgado, CEO of Murgado Automotive Group 53:22

25d ago53:22

53:22

Today I’m joined by Mario Murgado, CEO of Murgado Automotive Group. We cover Mario’s dramatic escape from communist Cuba, his journey to building a 29-store dealership empire across five states, the growth model fueling expansion into underserved communities, the day he lost 24 employees in a single immigration raid and so much more. This episode i…

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Mohawk Honda on becoming Top-10 in CPO, Dealer Pay CEO on Hidden Payments Costs | Daily Dealer Live 57:27

25d ago57:27

57:27

Today's show features: Greg Johnson, General Manager of Mohawk Honda Julie Douglas, CEO of Dealer Pay This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Deale…

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"Fewer Leads, More Sales"– Massive Upsides, Fatal Flaws, and Sobering Reality of AI BDCs | Daniel Kim, Director of Operations at Barnes Crossing Auto Group 43:04

27d ago43:04

43:04

Today I’m joined by Daniel Kim, Director of Operations at Barnes Crossing Auto Group. His journey from tech entrepreneur to dealership operations leader, the promises and pitfalls of AI BDCs, why he insists his team stay on the phones and much more. This episode is brought to you by: 1. Widewail - Power your reputation engine with Widewail. Go Goog…

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Therapist Breaks Down Comedian's Potential Autism & The Dangers of Self Diagnosis 39:08

28d ago39:08

39:08

Natalie Cawley and Seann Walsh breakdown our incredible interview with Vittorio Angelone (Mike & Vittorio's Guide To Parenting), while Seann shares personal stories about why this interview resonated with him so much. Discussion includes Autism, the links between Neurodivergence and creativity, how ADHD differs, why social media self diagnosis is n…

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Remote Deliveries Are Booming—So Is Fraud (Here’s How to Stay Safe) | Industry Spotlight 47:02

29d ago47:02

47:02

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Preston Stewart, National Variable Operations Director of Napleton Automotive Group, and Rudy Nieto, CEO of MavSign. This epi…

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Gruwell on Hot AZ Car Market, Flagstaff Chevy on Training Next Gen of Auto Techs | Daily Dealer Live 56:59

1M ago56:59

56:59

Today's show features: Scott Gruwell, CEO of Courtesy Automotive Group Mark Harris, Owner Operator at Flagstaff Chevrolet and Winslow Ford This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Re…

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“Like Watching Game Tape”: Exposing How Deals Slip on the Floor—And How to Fix It | Jake Cronin, CEO and Founder of Siro 38:22

1M ago38:22

38:22

Today I’m joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This episode is brought to you by: 1. BizzyCar – CDG’s Recall Tracker powered by BizzyCar monitors 70M+ vehicles with open recalls, pa…

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INFINITI on Shifting Luxury Market, Bud Clary Auto on Vid Gen in Service Lane | Daily Dealer Live 59:42

1M ago59:42

59:42

Today's show features: Tiago Castro, Vice President of Infiniti Americas Dustin Schuler, Marketing Director at Bud Clary Auto Group This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it a…

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50+ Dealerships Later: The Car Business Lessons of an Industry Legend | John Bergstrom, Executive Chairman of Bergstrom Automotive 1:02:47

1M ago1:02:47

1:02:47

Today I’m joined by John Bergstrom, Executive Chairman of Bergstrom Automotive. We discuss his legendary 50 year career in the car business, the exponential growth curve his dealership empire is on, Why he has no plans for retirement – and much more. This episode is brought to you by: 1. Impel - Impel AI helps you drive loyalty with proactive, pers…

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Psychotherapist analyses Adam Rowe's interview on Class Clown 20:58

1M ago20:58

20:58

In this exclusive snippet of our brand new Class Clown Patreon spin off, Seann Walsh and Dr Natalie Cawley (author of Just About Coping) analyse Adam Rowe's incredible appearance on Class Clown, delving into the relationship with his Mum who suffered with alcohol dependence issues, the boundaries he set early on about what he would and would not jo…

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Banks on Private Equity Reshaping Auto, Vanguard Kia on Store Turnaround | Daily Dealer Live 58:10

1M ago58:10

58:10

Today's show features: Jason Villa, General Manager of Vanguard Kia of Arlington Cliff Banks, President & Founder of The Banks Report & AUTOVATE.org This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto …

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Open Road on Third-Party Overreach, Five Star Chevrolet on Chevy EV Strategy | Daily Dealer Live 1:00:24

1M ago1:00:24

1:00:24

Today's show features: Michael Morais, President of Open Road Auto Group Alan Brown, General Manager of Sam Pack's Five Star Chevrolet This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is providing a limited number of accredited investors with $100,000 or more the rare opportunity to invest directly into franchi…

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Booms, Busts, and Big Sales: Top Trends Steering Today’s Dealership Buy/Sells | Alan Haig, President of Haig Partners 54:12

1M ago54:12

54:12

Today I’m joined by Alan Haig, President of Haig Partners. We dig into why Stellantis and Nissan are still searching for the bottom, which states are commanding the highest blue sky multiples, the drivers behind Carvana’s first brick-and-mortar win and more. This episode is brought to you by: 1. Lotlinx - Get the best possible market advantage on e…

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Rorhman on Fixing Dirty Data, Wyler on Why CRMs Fail, Pereira on In-House Tech | Daily Dealer Live 1:23:33

1M ago1:23:33

1:23:33

Today's show features: Ryan Rohrman, CEO of Rohrman Auto Group Michael McDonald, Assistant Head Coach of Marketing, Jeff Wyler Automotive Family Carolina Pereira, Marketing & Technology Director at Weston Nissan Volvo` This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is providing a limited number of accredited …

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From the Sales Floor to the GM’s Chair: Her $1M Kia Journey (And What It Took) | Lauren WIlson Reeves, General Manager of Wilson Kia 32:08

1M ago32:08

32:08

Today I’m joined by Lauren Wilson Reeves, GM at Wilson Kia. We discuss her path from plastic surgery technician to high-powered GM, the untapped potential of having more women on the sales floor, how her open-door leadership bridges the gap between employees and executives, and more. This episode is brought to you by: 1. Cox Automotive - Omnichanne…

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Spisak on Acquisition Pitfalls, Adragna on Hardest Dealership Roles to Hire | Daily Dealer Live 59:04

1M ago59:04

59:04

Today's show features: David Spisak, President/CEO of Disruptive Growth Solutions, LLC Steven Adragna, General Manager at CDG Recruiting This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is providing a limited number of accredited investors with $100,000 or more the rare opportunity to invest directly into franc…

1
JOSH JAMES: Growing Up in Essex, Banned From The FA & Suspended Four Times! (Sponsored by FIXR) 48:43

1M ago48:43

48:43

The amazing Josh James tells Seann Walsh about the effect being from Essex has had on his outlook growing up, why he got banned from the FA, his first gig impersonating Bill Clinton, how drugs and alcohol almost derailed his career and why he got suspended 4 times from school.This episode is sponsored by FIXR. Class Clown Listeners get £50 when hos…

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From Dead Weight to Cash Flow: The Transfer Fix for Aging Cars | Industry Spotlight 37:18

1M ago37:18

37:18

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market.Today, Sam sits down with Trent Waybright, Vice President of Pre-Owned Operations for Kelley Automotive Group, and Patrick Janes, AVP of vAuto Inventory…

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Roland Lynn on Nissan Challenges, Piazza on Maintenance Schedule Mismatch | Daily Dealer Live 56:59

1M ago56:59

56:59

Today's show features: Roland Lynn, Executive General Manager of Dan Davis Nissan, Clay Cooley Nissan Dave Rogers, Fixed Ops Director at Piazza Auto Group This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and mach…

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"Stop the Churn": How AI Is Predicting (and Preventing) Service Defection | Vishal Vadodaria, CEO of AutoEngage 44:47

2M ago44:47

44:47

Today I’m joined by Vishal Vadodaria, CEO of AutoEngage. We dive into the product obsession Vishal learned under Steve Jobs, why a major public dealer group bet early on his AI tech, how Agentic AI is poised to reshape the future of the car business and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment …

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Jim Elder on Ford's $30K Truck, Plug CEO on EV Tradeins, Pistell on Flat Used Sales | Daily Dealer Live 58:15

2M ago58:15

58:15

Today's show features: Jim Elder, General Manager of The Suburban Collection Jimmy Douglas, CEO of Plug Joe Pistell, Founder of AutoMagicLabs.ai This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learni…

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"You Don't Know What You Don't Know": The Mindset Shift Behind a $500M Auto Empire | Josh Potts, CEO of Mac Haik Automotive Group 1:03:54

2M ago1:03:54

1:03:54

Today I’m joined by Josh Potts, CEO of Mac Haik Automotive Group. We dive into how living in his car at 17 sparked his journey into auto retail, his rapid rise to GM at one of Houston’s top dealerships, and how he built a $500M empire by balancing accountability with culture — and so much more. This episode is brought to you by: 1. CDK Global - CDK…

1
Frankman Motor Company on Call Tracking Tech | Daily Dealer Live 52:28

2M ago52:28

52:28

Today's show features: Cole Frankman, Dealer Principal/Owner of Frankman Motor Company This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Check out Car Dealer…

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JAMALI MADDIX: Dyslexia, Dyspraxia and Overcoming Expectations 1:13:11

2M ago1:13:11

1:13:11

amali Maddix joins Seann Walsh to chat growing up in the 90's and the 00's, almost being kicked out of school multiple times, having Dyslexia and Dyspraxia, a heartbreaking story about how a teacher's insensitive comment altered him as a person and how he overcame low expectations to achieve massive success as a comedian and documentary maker. Also…

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Kramer on Pricing Strategy, Niello on CRM Shift Pt.2, Lindsay CDJR on Stellantis | Daily Dealer Live 57:30

2M ago57:30

57:30

Today's show features: Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce Dennis Gingrich, Sales & Finance Director at The Niello Company Nino Sita, General Manager at Lindsay Chrysler Dodge Jeep Ram This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® s…

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"Race to the Top": How Dealers are Creating Trust at Scale—and Dominating Automotive Marketplaces | Alex Vetter, CEO of Cars Commerce 28:36

2M ago28:36

28:36

Today I’m joined by Alex Vetter, CEO of Cars Commerce. We unpack why consumers are getting shellshocked in the service lane, reveal the CRM blind spots from retail research to retail shopping behavior, and explore why 95% of car buyers still start their journey on third-party websites—plus much more. This episode is brought to you by: 1. CarNow - T…

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West Herr Auto on Tackling Negative Equity, DataScan CEO on Floorplan Breakdown | Daily Dealer Live 1:00:00

2M ago1:00:00

1:00:00

Today's show features: Matt Lasher, Director of Marketing at West Herr Automotive Group Brian "BK" Koprowski, CEO of DataScan This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at ⁠htt…

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The Dealer Hacking ChatGPT: The Prompt Strategy That Doubled Close Rates | Josh Clinton, General Manager of Cape Coral CDJR 56:23

2M ago56:23

56:23

Today I’m joined by Josh Clinton, GM of Cape Coral CDJR. We dive into how he doubled his close rate using simple AI prompts, the headwinds Stellantis is facing after cutting key models, the evolving role of the salesperson in an AI-driven landscape, and much more. This episode is brought to you by: 1. Lotlinx - Get the best possible market advantag…

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Classic Cadillac on Hospitality in Service Lane, Benzel-Busch on Luxury Fixed | Daily Dealer Live 56:30

2M ago56:30

56:30

Today's show features: Chuck Turck, Fixed Ops Director at Classic Cadillac and Subaru David Cerqueira, Service Director at Benzel-Busch Motor Car This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto ret…

1
ASHLEY CAIN: Grief, School Fights and Building Mental Strength 54:53

2M ago54:53

54:53

The incredibly inspiring ex-footballer turned endurance athlete Ashley Cain talks to Seann about how a childhood spent fighting with racists and competing in sport helped him build a tough mentality that has allowed him to overcome career setbacks and compete in the world's toughest endurance competitions, while building a successful career as a pr…