Helping P&C insurers drive innovation and turn possibilities into realities.
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Guidewire Podcasts
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
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Discover how insurers are entering the decision era, utilizing artificial intelligence to refine their decision-making processes, boost underwriting profitability, and achieve premium growth.
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The B2B Tech Leaders Lounge is a daily podcast, where we bring you incredible founder stories from the tech world, sharing the smartest strategies for scaling in today's rapidly evolving landscape. If you're an experienced business leader in the tech or SaaS industry, gearing up for the next phase of massive growth, you're just like our audience. We cater to unconventional thinkers like you, ready to take their ventures to new heights. We're on the lookout for outstanding podcast guests, and ...
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Kubernetes Bytes is a podcast bringing you the latest from the world of cloud native data management. Hosts Ryan Wallner and Bhavin Shah come to you from Boston, Massachusetts with experienced backgrounds in cloud-native tech. They'll be sharing their thoughts on recent cloud native news and talking to industry experts about their experiences and challenges managing the wealth of data in today's cloud-native ecosystem.
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39 - The Future of Small Business Funding: Powered by Data, Driven by Innovation with Nav Technologies' Levi King
20:41
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20:41Your host, Liudmila Kiseleva, talks with the CEO and Chairman of Nav Technologies, Levi King. Levi discusses his entrepreneurial journey, the founding of Nav Technologies, and how the platform helps small business owners understand and improve their financial and credit data. Levi covers the challenges small businesses face, the importance of relia…
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Tim Quayle, CEO: OneAdvent: What makes an MGA succeed? (362)
25:14
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25:14What does it take to build an MGA that not only launches but lasts? Tim Quayle has spent the past decade answering that question, not in theory, but in practice. As CEO of OneAdvent, a London-based MGA incubator and service platform, he’s helped launch and scale more than 15 underwriting businesses and seen plenty more that didn’t make it. In this …
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1
Spreadsheets to APIs: Modernizing Underwriting for the Digital Age with Doug Loots, Global Chief Revenue Officer - Insurance, Coherent
29:11
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29:11In this episode of Unstructured Unlocked, Doug Loots, Global Chief Revenue Officer – Insurance at Coherent, joins us to explore the challenges and opportunities of modernizing underwriting. As insurers face growing complexity, tighter margins, and rising customer expectations, many still rely on spreadsheets and fragmented tools. Doug shares his pe…
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1
Underwriting in 2025: digital platforms, broker models and insurer strategy explained (361)
13:39
13:39
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13:39Enhanced underwriting has become one of the most talked-about shifts in the London Market, but it’s also one of the least clearly defined. In this episode, we share a live panel discussion from our Enhanced Underwriting event, featuring: Colum D’Auria, Canopius Rob Jarvis, Tokio Marine Kiln Tessa Wardle, QBE The conversation begins with a basic que…
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Guillaume Bonnissent, CEO: Quotech: AI hype vs reality in insurance - what really matters (360)
28:08
28:08
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28:08At its core, insurance underwriting is about judgment: making sense of messy information, pricing for uncertainty and doing it at speed. Technology and AI should make that easier, but is it really the answer to underwriting’s most persistent challenges? In this episode, Robin Merttens speaks to Guillaume Bonnissent, CEO and founder of Quotech, a pl…
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1
Reframing AI ROI and the Decision Era in Insurance with Tom Wilde and Michelle Gouveia
33:16
33:16
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33:16In our most recent podcast episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more co…
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1
Todd Rissel, CEO: e2Value: Understanding insurance to its core (359)
30:12
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30:12At its best, insurance is about clarity in uncertain times. Pricing that reflects reality. Promises that hold up when things go wrong. In this episode, I speak with Todd Rissel, CEO and co-founder of e2Value, an independent company that has spent the last 25 years helping insurers and homeowners understand the real cost of rebuilding property, and …
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1
Broker and carrier insights: new market opportunities using data and digital technology (358)
19:53
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19:53Underwriting is undergoing a fundamental shift. As technology matures and data becomes more accessible, insurers and brokers are rethinking how they deploy capital, manage risk and respond to client needs in real time. In this special episode of the InsTech podcast, recorded live at our event “The growth of Enhanced Underwriting — the opportunity a…
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Pravina Ladva, Group Chief Digital and Technology Officer: Swiss Re: The beauty of technology is in the small things (356)
29:21
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29:21With generative AI, engineering excellence and legacy system resilience all under one remit, what does it take to lead digital transformation at one of the world’s largest reinsurers? In this episode, Robin Merttens is joined by Pravina Ladva, Group Chief Digital and Technology Officer at Swiss Re, to explore what it means to drive impact through i…
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Reimagining the Future of Commercial Insurance with Thierry Daucourt, Former Head of P&C Commercial Lines
32:44
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32:44In episode 25 of Unstructured Unlocked, hosts Tom Wilde and Michelle Gouveia sit down with Thierry Daucourt, seasoned insurance leader and digital transformation strategist, to explore the evolving intersection of AI and commercial insurance. With decades of experience across nearly every function in the industry, Thierry shares his perspective on …
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Ed Howkins, Artificial & Sasa Brcerevic, Aon: Digitising risk trade: the future of wholesale broking (355)
28:48
28:48
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28:48What happens when one of the world’s largest brokers and a digital-first underwriting platform team up to rethink risk trading? In this episode, Robin Merttens is joined by Sasa Brcerevic, Head of Portfolio and Delegated Strategy at Aon, and Ed Howkins, Chief Growth Officer at Artificial Labs. Together, they explore the evolving dynamics of wholesa…
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Will Bonner, COO: McKenzie Intelligence Services: Seeing through smoke: geospatial intelligence at work (354)
31:46
31:46
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31:46How can insurers make accurate loss estimates before adjusters are on the ground, and why does it matter? In this episode, Matthew Grant speaks with Will Bonner, Chief Operating Officer at McKenzie Intelligence Services (MIS), about how the company uses satellite data, open-source intelligence and human expertise to deliver early insights on catast…
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How to Leverage AI and Third-Party Data in Catastrophe Modeling with Matthew Grant of InsTech
28:08
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28:08In episode 24 of the Unstructured Unlocked podcast, hosts Tom Wilde and Michelle Gouveia sit down with Matthew Grant, founder of InsTech and a seasoned expert in catastrophe risk modeling. Together, they explore how third-party data and emerging technologies are reshaping how insurers assess and price risk. Matthew shares insights from his 25-year …
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1
Matt McGrillis, Chief Product Officer & Co-founder: Send: The underwriting evolution through quiet AI transformation (353)
29:30
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29:30What if underwriters could instantly triage submissions and reduce time spent on repetitive admin, without changing how they work? Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, m…
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1
On retaining talent in the London Market: a conversation with PwC (352)
30:45
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30:45Attracting and retaining talent in the London Market is an evolving concern, with the PwC CEO Survey revealing that 93% of respondents either recognise the need to change or are already adapting their strategies to address it. Let’s discuss how! In this special podcast episode done in partnership with PwC, we invited Anna Craston, Senior Manager, t…
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Guidewire’s Laura Drabik on transforming underwriting with AI and smarter decision-making
17:47
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17:47In episode 23 of the Unstructured Unlocked podcast, Tom Wilde, CEO at Indico Data and Laura Drabik, Chief Evangelist at Guidewire Software, discuss how AI is changing the way insurers handle commercial lines underwriting. With growing pressure to reduce risks and costs, they explore how turning unstructured data into structured information can impr…
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1
Rob Beller & Lee Boyd, Alacrity Solutions and Co-hosts: FNO: InsureTech Podcast: Building insurance networks one podcast at a time (351)
29:47
29:47
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29:47The ultimate insurtech podcast crossover. In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and …
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1
Tristan Fletcher, Co-founder & CEO: ChAI: Eigenzeit, democratisation and protecting the raw materials market (350)
21:36
21:36
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21:36Where tariffs bring chaos, ChAI brings cover. In this episode, Robin Merttens speaks with Tristan Fletcher, co-founder and CEO of ChAI, about how his team is using financial market techniques and AI to build insurance products that protect manufacturers from volatile input costs. What began in the world of hedge funds and speculative trading is now…
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2025 Digital Claims Disbursement Trends In our Season 6 finale, the co-founder and CEO of SnapRefund joins host Laura Drabik to discuss strategies for driving new efficiencies in claims workflows and enabling exciting new coverage models.By Guidewire
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How AI and automation are reshaping risk with Bryan O'Neal from Coherent and Alice Boreman from Ernst & Young
51:59
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51:59In episode 22 of the Unstructured Unlocked podcast, you'll hear from Tom Wilde, CEO of Indico Data, Bryan O’Neal, Head of Sales Engineering at Coherent, and Alice Boreman, Actuarial Transformation Partner at Ernst & Young, as they dive into how AI, automation, and better data are changing the game in underwriting and pricing for commercial P&C and …
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1
Sarah Russell, General Manager: Bellwether: The first prediction engine for the Earth and everything on it (349)
39:44
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39:44What does it take to build a wildfire prediction model that not only outperforms physics-based approaches but also fits seamlessly into underwriting? In this episode, Matthew Grant is joined by Sarah Russell, General Manager at Bellwether – a climate-focused moonshot from Google X – to explore why wildfires are the ideal proving ground for next-gen…
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1
AI-Enhanced Decisioning in Commercial Lines Underwriting
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20:08AI-Enhanced Decisioning in Commercial Lines Underwriting The CEO of Indico Data shares strategies for leveraging agentic AI and other technologies to streamline underwriting workflows, reduce decision risk, and drive premium growth in 2025 and beyond.By Guidewire
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Jeff Radke, Co-founder & CEO: Accelerant: Industry growth spurts: the influence of risk exchange platforms in specialty insurance (348)
26:24
26:24
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26:24What does it take to fundamentally rethink how specialty insurance is traded, structured and scaled? In this episode, Robin Merttens is joined by Jeff Radke, co-founder and CEO of Accelerant, for a deep dive into the mechanics of a rapidly growing risk exchange that’s quietly reshaping the MGA and MGU landscape. It has been three years since Jeff j…
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1
Modernizing Vehicle Claims Through Telematics
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19:27Modernizing Vehicle Claims Through Telematics The CEO of 2024 InsurPitch Dublin-winning insurtech Xtract shares insights on leveraging telematics to accelerate and optimize claims processing while boosting customer satisfaction and loyalty.By Guidewire
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Harnessing Generative AI for Innovation in Insurance with David Moorhead, Insurance Executive - Consulting at Ernest & Young
41:49
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41:49Generative AI is reshaping industries, and insurance is no exception. This rapidly evolving technology promises to revolutionize underwriting, claims processing, customer service, and beyond—offering insurers unprecedented efficiency and decision-making power. But how should companies adopt generative AI, and what challenges do they need to address…
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1
Neena Saith, CEO: Neena’s Healing: Managing risk and resilience - let’s get personal (347)
32:59
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32:59From our Exponential Risk breakout session, to joining us on InsTech podcast - this week we are spotlighting Neena Saith’s valuable discussion on the science of resilience. Resilience is a familiar term in insurance, often associated with mitigating risk and protecting against natural disasters. But what about resilience at a personal level? How ca…
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1
Automation for Large-Scale Contents Claims Events
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20:58Automation for Large-Scale Contents Claims Events The CEO of Sweden-based insurtech Upptec discusses modern contents claims automation capable of handling large catastrophes while reducing costs, detecting fraud & optimizing outcomes for claimants and carriers alike.By Guidewire
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1
Nigel Walsh, Global Head of Insurance: ServiceNow: Making insurance lovable and curing the messy middle (346)
34:11
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34:11The insurance industry is at an inflection point—legacy processes are still widespread, yet AI and automation are enabling smarter, more efficient workflows. But how do insurers cut through the noise and apply technology in a way that truly transforms their operations? In this episode, Matthew Grant sits down with Nigel Walsh, newly appointed at Se…
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2025 Claims Management Trends At a time when 87% of policyholders consider the claims experience as the key to whether they stay with a carrier, the co-founder of insurtech Codafication shares strategies for unlocking better expense ratios through optimized claims fulfillment.By Guidewire
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Risk Analysis for New Technology and Change Management in Insurance with Tami Pantzke, Former Senior Vice President Operations, Gallagher Re
30:27
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30:27In episode 20 of Unstructured Unlocked podcast, Tami Pantzke, a seasoned reinsurance executive with over 30 years of experience, shared invaluable insights on evaluating and implementing new technologies in insurance. Drawing on her time as Senior Vice President of Operations at Gallagher and her expertise in operations and technology transitions, …
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1
Nimeshh Patel, CEO: Wrisk: Quiet egos and automotive insurance (345)
22:50
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22:50The automotive industry is undergoing a transformation—electrification, changing ownership models and evolving customer expectations are reshaping the market. But how does insurance fit into this shift? In this episode, Robin Merttens speaks with Nimeshh Patel, CEO of Wrisk, about how the company is helping major automotive brands embed insurance s…
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1
The Future of Insuring Autonomous Mobility
22:53
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22:53The Future of Insuring Autonomous Mobility The National Insurance Sector Technology and Operations Leader at Deloitte shares insights into strategies for adapting and seizing new opportunities as autonomous mobility picks up speed.By Guidewire
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1
Database as a service with Percona Everest
1:02:44
1:02:44
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1:02:44In this episode of the Kubernetes Bytes podcast, Ryan and Bhavin sit down with Edith (Edi) Puclla, Technology Evangelist at Percona to talk about Percona Everest. The conversation focuses on Percona's investment in the Open-source ecosystem, and how they keep innovating with Percona Monitoring and Management and Percona Everest. The discussion also…
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Robin Roberson, President and Co-Founder: Agentech: 30 minutes to 30 seconds — Serial entrepreneur, survivor and Agentic AI expert (344)
34:50
34:50
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34:50Agentic AI - the buzzword of 2025. But what is it and how can it help claims? The insurance industry has long struggled with manual, time-consuming claims processes that create bottlenecks and put pressure on adjusters. Now, Agentic AI is emerging as a solution: automating administrative tasks and enabling claims teams to work faster and more effic…
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Building the Climate-Proof Carrier The CEO of Guidewire InsurPitch 2024 competition-winning insurtech Faura shares strategies for leveraging property and risk data to build resilience and boost profitability amid rising climate risks.By Guidewire
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1
Will Ross, CEO & Co-founder: Federato: Driving underwriting with RiskOps (343)
30:12
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30:12Traditional underwriting is evolving, and AI-powered platforms are leading the charge. In this episode, Robin Merttens speaks with Will Ross, CEO and Co-founder of Federato, about how their RiskOps platform is helping insurers make smarter, faster underwriting decisions. Federato enables underwriters to triage submissions, prioritise in-appetite ri…
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1
AI-Enabled Innovation in Commercial Lines
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22:30AI-Enabled Innovation in Commercial Lines The Chief Information Officer of Ascot Group Insurance discusses opportunities to seize, and pitfalls to avoid, when leveraging AI to drive commercial lines innovation in 2025 and beyond.By Guidewire
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Navigating AI Adoption in Insurance and Harnessing Generative AI for Growth with Rory Yates, Chief Strategy Officer at EIS Ltd
31:39
31:39
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31:39In this episode, Tom Wilde, CEO at Indico Data, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, join Rory Yates, Chief Strategy Officer at EIS Ltd to discuss navigating AI adoption in insurance and harnessing generative AI for growth.By Indico Data
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1
Graeme Asquith, UK Managing Director: mea platform: Designing an intelligent processing platform for insurance (342)
27:13
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27:13AI-driven automation is transforming how insurers process data, streamline workflows and improve decision-making. In this episode, Robin Merttens speaks with Graeme Asquith, UK Managing Director at mea Platform, about how AI-powered document ingestion is changing the game for underwriting and claims. With advanced machine learning models trained on…
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1
The Power of Ecosystems in Commercial Lines Transformation
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20:45The Power of Ecosystems in Commercial Lines Transformation The former SVP and Head of Innovation at AXA XL shares success strategies for commercial lines looking to turn risk management into a growth engine through robust data and technology ecosystems.By Guidewire
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1
Alex Cardona, CEO and Co-founder: Recorder: Connecting brokers, connected insurance (341)
25:49
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25:49From manual data entry to slow underwriting decisions, inefficiencies in broker management have long been a challenge for the commercial insurance industry. But what if brokers could streamline data collection, enhance risk assessment and seamlessly connect with underwriters in real time? In this episode, Robin Merttens speaks with Alex Cardona, CE…
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38 - Navigating the AI Landscape: The Future of Content Quality Assurance with Originality.AI's Jon Gillham
20:15
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20:15Your host, Liudmila Kiseleva, talks with the Founder of Originality.AI, Jon Gillham. Jon shares his journey from mechanical engineering to tech entrepreneurship, highlighting the challenges in content quality assurance that led to the creation of Originality AI. The tool offers features such as AI detection, plagiarism checks, factual accuracy, and…
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1
AI in Revolutionizing Data Processing with Peter Mansfield, Partner at Reynolds Porter Chamberlain
31:59
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31:59In this episode, Tom sits down with Peter Mansfield, Partner at Reynolds Porter Chamberlain and host of Insurance Covered podcast, to discuss the role of AI in revolutionising data processing and making data more useable and accessible and the need for insurers to leverage better data for competitive advantage.…
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Top Insurtech Trends for 2025 The CEO of Insurtech Australia discusses fostering innovation in one of the fastest-growing insurtech sectors in the world—and navigating the top trends shaping insurtech in the year ahead.By Guidewire
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1
Berend de Jong, Global Insurance & Finance Lead: Planet Labs: Planet watch — how satellites are changing risk (340)
25:11
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25:11Satellite imagery is revolutionising the way insurers assess risk, track disasters and provide coverage. In this episode, Matthew Grant speaks with Berend de Jong, Global Insurance & Finance Lead at Planet Labs, about how high-resolution satellite imagery and geospatial data are reshaping the insurance industry. With a fleet of over 200 satellites …
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37 - The Art of Guerrilla Marketing: Securing Enterprise Clients with PinMeTo's Daniel Melkersson
16:37
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16:37Your host, Liudmila Kiseleva, talks with the Co-Founder and Board Member of PinMeTo, Daniel Melkersson. Daniel shares his entrepreneurial journey, detailing how he and his co-founders created PM2 to improve business listing tools for local marketing. He discusses the challenges of scaling the company, particularly in securing enterprise clients, an…
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1
Combining AI & Empathy to Optimize Claims Outcomes
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21:15Combining AI & Empathy to Optimize Claims Outcomes The CEO of CLARA Analytics shares key learnings about leveraging the power of AI and human empathy to reduce operating costs and achieve optimal claims outcomes for carriers, customers—and claimants.By Guidewire
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Bob Pick, Group Deputy CITO (CIO), Tokio Marine Group: How well do you know generative AI? (339)
40:19
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40:19How is generative AI changing the way insurers work—and think? In this episode, Matthew Grant sits down with Bob Pick, EVP Chief Information Officer at Tokio Marine North American Services and Group Deputy Chief Information Technology Officer for Tokio Marine Group, to explore the real-world impact of generative AI in the insurance industry. From s…
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1
2025 Technology Trends in Workers Compensation
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20:052025 Technology Trends in Workers Compensation With Workers Compensation carriers facing medical inflation, an aging workforce, new competition, and more, we look at key technology trends for overcoming these challenges and achieving profitable growth.By Guidewire
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1
Predictive Analytics and Climate Risk: Aon’s Sam Worthington on Data-Driven Insights
28:53
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28:53Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 17 of Unstructured Unlocked with Sam Worthington, Managing Director P&C Technology, Aon.By Indico Data
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