Best Empathy Mining Podcast Podcasts (2025)

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ep 41 | this perspective might change your whole parenting game w/ libby azzarello💭 32:15

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4h ago32:15

32:15

did this episode hit home? click here to send us a text, and you might hear your name!🤍 in this episode of shift happens, i sit down with libby to talk about juggling motherhood, entrepreneurship, and life’s curveballs. from a miscarriage the week she opened her business to a tree falling on her house, a totaled car, losing her brother, and welcomi…

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EP 40 | if you’ve never heard of a peacock parent before… you will after this ep w/ christine landis🦚 37:24

9h ago37:24

37:24

did this episode hit home? click here to send us a text, and you might hear your name!🤍 if you’ve never heard of a peacock parent… you will now. christine landis is here to talk to us about dropping the guilt, letting go of the martyr badge, and actually creating space to breathe again. plus, i believe in what she’s doing THAT MUCH that i’ve person…

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WELCOME TO THE MONTH OF MOTHERHOOD🥳 3:53

1d ago3:53

3:53

did this episode hit home? click here to send us a text, and you might hear your name!🤍 welcome to september on shift happens aka the month of motherhood (MOM). this isn’t your pinterest-perfect, curated version of motherhood. it’s messy, it’s raw, it’s everything you’ve been thinking but haven’t said out loud. for the next month, we’re dropping an…

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The Hidden Gold Mine in Your Service Business (Joe Crisara on The Flywheel Effect) 55:50

4d ago55:50

55:50

In this episode, Joe Crisara sits down with Brent Sonnek-Schmelz on VITAL - The Flywheel Effect Podcast. Joe reveals how companies can uncover hidden profit centers, create ongoing revenue streams, and build customer loyalty by anticipating needs rather than waiting for problems. Whether you run a project-based company or a traditional service busi…

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SUMMER CLOSER shift happens IRL | the art of falling up w/ darci l. graves | EP39 33:43

5d ago33:43

33:43

did this episode hit home? click here to send us a text, and you might hear your name!🤍 sometimes life just hits. hard. cancer, loss, heartbreak, burnout — whatever your “floor moment” looks like, darci graves has been there, done that, and built a method to come out stronger: the art of falling up. in this (final) shift happens IRL episode of the …

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86: From Strategy Decks to Shop Floors: Closing the Execution Gap 40:27

6d ago40:27

40:27

Is your team constantly firefighting instead of executing strategy? Tyler Nielsen, founder of Vast Insight Partners, joins the BROADcast to reveal how mid-market manufacturers can close the costly gap between strategic intent and operational chaos. With deep experience in FP&A, forecasting, and operations, Tyler shares smart, actionable insights to…

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shift happens IRL: life just hit an unexpected note...now what? w/ paola zamora | EP38 33:54

7d ago33:54

33:54

did this episode hit home? click here to send us a text, and you might hear your name!🤍 she thought she was just teaching music. instead, life handed her a plot twist that would test her worth, rewrite her identity, and land her on the tedx stage. quitting her job, moving across the country, and questioning everything cracked her wide open. but thr…

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Shaping a Culture with Pure Motives with Dennielle Hearn 29:20

12d ago29:20

29:20

In this episode of the Service MVP Podcast, Joe Crisara sits down with Dennielle Hearn of Hearn Service Company in Ohio to talk about building a strong culture through Pure Motives. Dennielle shares how she and her husband Tom grew their multi-generational family business by embracing the Pure Motive process, training alongside their team, and keep…

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shift happens IRL: she went abroad to act, left with a story nobody expected w/ kelli chu | EP37 25:19

13d ago25:19

25:19

did this episode hit home? click here to send us a text, and you might hear your name!🤍 11 surgeries, 4 years of recovery, and permanent injuries later, kelli chu didn’t just survive—she built a new life with purpose. in this episode, we dive into her journey from trauma to advocacy, how she turned unexpected challenges into a TEDx talk, and her mi…

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shift happens IRL: the mirror inside… healing the wounds no one could see w/ jessica farrugia burke | EP36 46:01

15d ago46:01

46:01

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what do you do when the life you’ve built feels like a prison? jessica farrugia burke didn’t just escape hers... she burned the damn walls down. growing up in chaos left her with invisible wounds that bled into every part of her life; emotional eating, self-harm…

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shift happens IRL: three breakups, three bankruptcies, zero regrets w/ AmyNicole Ellis | EP35 32:49

20d ago32:49

32:49

did this episode hit home? click here to send us a text, and you might hear your name!🤍 most people would do anything to keep this kind of story a secret… but not AmyNicole Ellis. in this raw, no-holds-barred conversation, she opens up for the first time about surviving three breakups, three bankruptcies, and the identity unraveling that came with …

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How to Turn Leads Into Paying Jobs with Phil Risher 24:16

21d ago24:16

24:16

In this episode of the Service MVP Podcast, Joe Crisara sits down with Phil Risher of Phlash Consulting to break down a proven, data-driven marketing framework that’s helping home service businesses grow fast — without wasting months on cookie-cutter SEO and ad campaigns that don’t deliver. Phil shares the three pillars of the customer journey that…

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shift happens IRL: "you're not broken, you're becoming." the power of the messy middle w/ christina lott | EP34 36:23

22d ago36:23

36:23

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ever feel like you're stuck in the in-between? not who you used to be, not quite who you're becoming... in this episode, christina talks to us about the messy middle and how it isn’t a sign you’ve failed, it’s proof you’re in motion. this is where most people ta…

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shift happens IRL: what do you do when life wipes the board clean? 5 truths that’ll shift your perspective w/ dr. lynda namey | EP33 32:21

27d ago32:21

32:21

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what happens when life just erases everything you thought was set in stone? your plans, your future, your whole damn whiteboard wiped clean. dr. lynda namey knows this pain all too well... divorce, loss, dark days she never saw coming. but here’s the thing: she …

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SHIFT STARTER 63 | hustle culture distracts you from asking the hard questions 2:03

28d ago2:03

2:03

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every other friday @ 145pm. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and d…

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85: Be the Guide: Turning Problems into Possibilities with Sarah Tilkens 28:52

28d ago28:52

28:52

When GE Healthcare told Sarah Tilkens she was “too good where she was,” she turned rejection into redirection—and launched The KPI Lab. In this episode, she shares how her journey from corporate ops leader to executive coach is reshaping how businesses approach problem solving, people leadership, and continuous improvement. Sarah brings sharp strat…

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Make Your HVAC Proposals Stand Out with Craig Battin 32:04

28d ago32:04

32:04

In this episode of the Service MVP Podcast, Joe Crisara sits down with Craig Battin, CEO and co-founder of Airship—a new sales and proposal platform designed specifically for HVAC pros. More than just a pricing tool, Airship is built to help contractors increase ticket sizes, boost conversion rates, and create stunning, customer-facing proposals us…

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shift happens IRL: “from meek to me” + the pivotal transformations that got her there w/ katie | EP32 28:45

29d ago28:45

28:45

did this episode hit home? click here to send us a text, and you might hear your name!🤍 this is what it looks like when shift happens IRL. katie looked around at her life and thought, “is this it?” she had everything “successful” on paper — the job, income, benefits — but felt completely misaligned and unfulfilled. in this episode, katie shares her…

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SHIFT STARTER 62 | the brutal truth about “just be yourself” + what i want you to do instead 3:46

1M ago3:46

3:46

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every other friday @ 145pm. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and d…

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SHIFT STARTER 61 | how to stop your mind from being your worst enemy 2:25

1M ago2:25

2:25

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every other friday @ 1:45pm. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and …

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Call By Call Masterclass with Joe Crisara Presented by Rilla 1:05:18

1M ago1:05:18

1:05:18

Learn how to transform your service department using call-by-call coaching in this exclusive masterclass, hosted by Joe Crisara of Service MVP and joined by Arnav from Rilla. Discover how to combine mid-call monitoring, AI-powered coaching, and real-time analytics to increase performance, close more sales, and boost technician accountability. In th…

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shift happens IRL: when the old you can’t come back, who do you become? (+ the surprising tool that got her through identity shattering moments… yes plural) w/ cindy rowe | EP31 39:49

1M ago39:49

39:49

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what do you do when life hits you so hard, you don’t even recognize who you are anymore? in this episode, cindy rowe shares the raw, unfiltered truth of what it’s like to survive a traumatic brain injury and profound grief... two identity-shattering moments that…

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SHIFT STARTER 60 | how “fake it till you make it” is killing your authenticity👀 2:11

1M ago2:11

2:11

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every other friday @ 1:45pm. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and …

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shift happens IRL: the moment you realize your “prescribed life” is a lie w/ katy ripp | EP30 30:46

1M ago30:46

30:46

did this episode hit home? click here to send us a text, and you might hear your name!🤍 how many times have you tried to quit and failed? katy’s been there (a thousand day ones, no less) before she finally broke free from drinking. but her story isn’t just about quitting booze. it’s about peeling back layers of anxiety, overwhelm, and burnout to fi…

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SHIFT STARTER 59 | what if the version of you you’re defending… is the one that’s been holding you back? 2:08

1M ago2:08

2:08

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every other friday @ 1:45pm. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and …

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SHIFT STARTER 58 | who are you trying to save... and what part of you feels responsible for their chaos? 3:21

1M ago3:21

3:21

did this episode hit home? click here to send us a text, and you might hear your name!🤍 you asked. i delivered. after numerous requests, shift starters are back in your feed. 🎧listen. 🪞reflect. ready to shift for real? 🔎join the find your f workshop – free every other friday @ 1:45pm. no replay. just one mic, one message, and maybe the moment every…

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Sales Mindset for Home Service Pros with Stephen Cerda 27:04

1M ago27:04

27:04

In this episode of the Service MVP Podcast, Ethan Ralphs sits down with Stephen Cerda, a former IT professional turned sales manager at Lowery’s Plumbing in Lubbock, Texas. With only a few months in the trades, Stephen shares what it’s been like jumping into a completely new industry—and how learning to truly listen changed everything. He opens up …

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shift happens IRL: how a family doc cracked the code on healing beyond medicine w/ elisa peavey, DO | EP29 23:54

1M ago23:54

23:54

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what happens when a doctor realizes traditional medicine is only scratching the surface? Elisa Peavey, DO was a family doctor doing all the right things… treating symptoms, managing illness… but something kept nagging her: she wasn’t truly helping people heal. 2…

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84: Leading Through the Noise: What Happens When Confidence Beats Fear 55:14

1M ago55:14

55:14

The world is noisy. Economic uncertainty, workforce turnover, AI disruption, and generational divides have leaders second-guessing their every move. In this crossover episode of Broadcast for Manufacturers and Blue Collar BS, the gloves come off as Lori Highby, Erin Courtenay, Brad Herda, and Steve Doyle unpack how fear-based leadership is silently…

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SHIFT STARTER 57 | what if you finally stopped romanticizing the hard way? 1:59

1M ago1:59

1:59

did this episode hit home? click here to send us a text, and you might hear your name!🤍 you asked. i delivered. after numerous requests, shift starters are back in your feed. 🎧listen. 🪞reflect. ________________________________________________________ ready to shift for real? 🔎join the find your f workshop – free every other friday @ 1:45pm. no repl…

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How This HVAC Owner Scaled From 1 Truck to 13 Using ServiceTitan, Branding & Training ft. Michael Wiley 35:43

1M ago35:43

35:43

In this episode of the Service MVP Podcast, America's Service Sales Coach Joe Crisara sits down with Michael Wiley, owner of Bee Right There Heating & Air in Atascadero, CA. Michael reveals how he took over a one-man HVAC company in 2018 and scaled it to a 13-truck operation—focusing on branding, training, and tech like ServiceTitan. Whether you're…

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shift happens IRL: what if the nudge you keep ignoring is your soul trying to save you? w/ carisa clark | EP28 30:09

1M ago30:09

30:09

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what if the nudge you keep ignoring is your soul trying to save you? we talk about trauma, self-trust, motherhood, fear, and what it means to truly take the reins in your life... no one coming to save you, no applause, just you and a whisper from your soul sayin…

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SHIFT STARTER 56 | what if closure is just your ego begging for a prettier ending? 2:54

1M ago2:54

2:54

did this episode hit home? click here to send us a text, and you might hear your name!🤍 you asked. i delivered. after numerous requests, shift starters are back in your feed. 🎧listen. 🪞reflect. take what you need, leave the rest -k🤍 Support the showBy kayla moffett

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Why Empathy Wins in the Worst Moments ft Elizabeth Pratt 28:50

2M ago28:50

28:50

In this episode of the Service MVP Podcast, Ethan Ralphs sits down with Elizabeth Pratt, franchise owner of Paul Davis Restoration Temecula Valley. Liz opens up about her journey from being a stay-at-home mom to running a successful emergency restoration business. With over a decade of experience, she shares what it’s really like to own a franchise…

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shift happens IRL: when the child you love disappears. the brutal truth of estrangement w/ heidy | EP27 37:06

2M ago37:06

37:06

did this episode hit home? click here to send us a text, and you might hear your name!🤍 this episode talks about the pain of estrangement... what it really means to lose your child without losing your love. my guest, heidy, takes us through the quiet heartbreak, the endless waiting, and the fragile hope that keeps her going. we talk about the gut-w…

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83: Breaking the Mold: Redefining Success in Manufacturing & Mentorship 29:43

2M ago29:43

29:43

In this episode of ABFM, we sit down with Tyler Marcus, a dynamic force in manufacturing and mentorship. Tyler shares the pivotal lessons that shaped his path, including his non-traditional journey into business, the power of soft skills, and the true value of making time for mentorship. We explore: The shift from traditional career paths to purpos…

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shift happens IRL: how to lead yourself when life’s been a war zone w/ veronica taylor | EP26 40:42

2M ago40:42

40:42

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what happens when no one comes to save you? you become the one who saves yourself. in this episode, veronica taylor walks us through a childhood filled with instability, homelessness, and violence... and how it all shaped her into the powerhouse coach and leader…

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surprise drop👀 the mirror doesn’t lie (and neither do i) 9:17

2M ago9:17

9:17

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what if the mirror’s not lying... you are? this wasn’t supposed to drop here… but it did.👀 this is a rare peek inside shift society, my private membership that’s usually off-limits to the public. but this one hit too hard not to share. so here’s your chance to l…

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Why Confidence is Your Secret Weapon as a Service Tech ft. Zach Beck 50:46

2M ago50:46

50:46

In this episode of the Service MVP Podcast, Ethan Ralphs welcomes Zach Beck from Woodfin, Your Home Team, an Electrical Service Technician and Team Leader with a remarkable journey in the trades. Zach, part of a family deeply rooted in the service industry, shares his unique perspective on growing up in the business, embracing challenges, and the p…

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shift happens IRL: from fashion to fulfillment - how to own your environment (inside and out) w/ renee murphy | EP25 39:15

2M ago39:15

39:15

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what if your next chapter doesn’t make sense on paper but makes your soul exhale for the first time in years? this episode is a masterclass in trusting the pull. renee murphy went from couture gowns and castles to compost and keynote stages... and she didn’t wai…

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shift happens IRL: what happens when the road ahead is nothing but darkness? w/ jenn bethune | EP24 33:36

2M ago33:36

33:36

did this episode hit home? click here to send us a text, and you might hear your name!🤍 welcome to shift happens IRL...our new summer series where shift gets personal. and we’re kicking things off with a story that’ll crack your chest wide open. this episode is a powerful, emotional ride through jenn’s journey; from becoming a mom at 16, to buildin…

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honestly? this might be the best mistake i’ve ever made…👀 4:47

2M ago4:47

4:47

did this episode hit home? click here to send us a text, and you might hear your name!🤍 i had one job: post the guest callout. get a few solid voices. create a tight little summer series. easy. cute. contained. but then… the submissions came in hot. and i? forgot to turn the form off. like completely forgot. so guess what happened next? people star…

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ep 23 | we know her as the author of veil of eden, but this is the real story of andra larkin 26:35

2M ago26:35

26:35

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ⚠️ trigger warning: this episode includes discussion of emotional abuse, medical gaslighting, and narcissistic manipulation. please take care while listening. we know her as the author of veil of eden, but this is the real story of andra larkin (the version that…

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82: Built to Last: Mentorship, Manufacturing, and the Matrix Mindset 33:58

2M ago33:58

33:58

Lisa Kenning, CEO of Matrix Automation, alongside her powerhouse team: Don Rentz, Greg Millinger, and special guest Scott Walberg. Lisa shares her journey from helping her dad at age 10 to leading a company at the forefront of digital transformation in manufacturing. Together, the group dives into the importance of mentorship, the legacy of family-…

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Lessons in Leadership, Loyalty & Legacy with Eric Fleckstein of WiseWay Plumbing 44:58

2M ago44:58

44:58

In this episode of the Service MVP Podcast, host Ethan Ralphs welcomes Eric Fleckstein, owner of Wiseway Plumbing, a plumbing veteran with 25 years of experience and over 20 years leading his own successful company. Eric shares his unique journey into the trades, his "customer-first" philosophy, and how he instills a culture of excellence and care …

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SHIFT STARTER 55 | what are you waiting for...a breakdown or a breakthrough? 1:56

2M ago1:56

1:56

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every tuesday at 3pm est. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and dee…

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SHIFT STARTER 54 | what shift are you stalling because it would expose your own self-abandonment? 2:23

2M ago2:23

2:23

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every tuesday at 3pm est. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and dee…

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ep 22 | we all know SHIFT happens... but what about when SPLIT happens? interview w/ divorce coach naomi cao 35:12

2M ago35:12

35:12

did this episode hit home? click here to send us a text, and you might hear your name!🤍 what do you do when life rips the rug out from under you… again? naomi’s been through more in one lifetime than most people can even wrap their head around; escaping vietnam as a child, surviving pirate attacks and refugee camps, then later facing a blindsiding …

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SHIFT STARTER 53 | if you tracked your time like your money, would it show investment or debt? 2:45

2M ago2:45

2:45

did this episode hit home? click here to send us a text, and you might hear your name!🤍 ready to shift for real? 🔎join the find your f workshop – free every tuesday at 3pm est. no replay. just one mic, one message, and maybe the moment everything clicks. sign up here. cameras optional😊 📲tap into the full shift ecosystem: courses, workshops, and dee…

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What Private Equity REALLY Looks For in Service Businesses with Gary Singleton of Apex Service Partners 34:10

2M ago34:10

34:10

In this episode of the Service MVP Podcast, Joe Crisera, America's Service Sales Coach, sits down with Gary Singleton from Apex Service Partners for an incredibly insightful conversation. Gary shares his remarkable journey, from scaling his own service business (twice!) to becoming a key figure in private equity, focusing on how Apex empowers compa…