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Change is never easy and digital transformations aren’t any different. In fact, up to 70% of digital transformation projects are not successful. Digital Adoption Talks is here to help. Co-hosts Rick McCutcheon (Microsoft MVP) & Joachim Schiermacher (CEO, ClickLearn) are joined in each episode by the hottest industry experts who share their experiences and give their best tips & tricks for solving digital transformation, digital adoption, and user adoption challenges.
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Digital adoption and modernization in the Microsoft ecosystem with Rathi Rao
17:30
17:30
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Join Rick McCutcheon, a Dynamics Business Applications MVP, as he hosts an informative podcast on digital adoption strategies in the Microsoft ecosystem. With over 300,000 professionals on LinkedIn holding a job title related to digital adoption, this episode discusses relevant strategies and experiences to align businesses with the ever-evolving d…
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The Role of AI in Learning Platforms with Chantal Bossé
21:37
21:37
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21:37
Join in for this episode exploring the role of AI in learning platforms with Microsoft 365 MVP and LinkedIn Learning contributor Chantal Bossé. If you're questioning how AI will change expectations for instructors and content designers, this is for you! Chantal and fellow Microsoft MVP Rick McCutcheon and ClickLearn's Daniel Garcia share the latest…
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Transitioning to the cloud is not a one-size-fits-all solution –now is the time find out what’s best for your business. We cover the pros and cons with almost brutal honesty here. Dive deep into the complexities of digital adoption and cloud migration with Bob McAdam and our hosts. You'll find out about the value of cloud migration and we'll highli…
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Workflow Learning Evolution: New Frontiers with AI - e17
27:14
27:14
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Industry experts Dian Taylor and Joachim Scheirmacher discuss the crucial role of user adoption in digital transformation projects. They explore topics such as understanding the customer's business goals, leveraging AI to enhance adoption, the evolving role of partners, and the integration of training into project design. With their valuable insigh…
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Digital Transformation: What doesn’t work - with Janet Robb - e16
23:44
23:44
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Digital transformation expert Janet Robb dives into the often-overlooked human element of digital adoption. She emphasizes the importance of understanding individuals' personal journeys and motivations in driving successful digital transformation initiatives. Robb discusses the need for benchmarking success factors, addressing change fatigue, and r…
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The Impact of AI and the Cloud with Chris Gherardini - e15
17:55
17:55
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How is the evolution of AI transforming the way organizations operate? What should you be considering as the potential implications for digital adoption? Chris Gherardini of Turnkey Technologies gives his take and emphasizes the role of Microsoft Partners in educating customers about digital adoption and driving user adoption forward. This podcast …
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User Adoption in CRM Software Implementations with Jeff Ney - e14
15:20
15:20
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User Adoption for CRM Software Implementations according to the experts. With industry studies reporting high failure rates of up to 63% due to low digital adoption, Ney and hosts emphasize the responsibility of Microsoft partners to provide tailored guidance and introduce tools like ClickLearn upfront to ensure successful implementation. The value…
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Learning for Generation TikTok with Asif Rehmani - e13
23:50
23:50
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Asif Rehmani, an expert in digital adoption and CEO of Visual SP, provides invaluable insights on enhancing employee experiences, increasing user adoption, and reducing support expenses. He and hosts Rick McCutcheon and Joachim Schiermacher delve into the challenges faced by employees with the increasing complexity of computing, and how cloud compu…
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Navigating the Click, Try, Buy Era with Jason Gumpert - e12
0:26
0:26
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Jason Gumpert, Editor of Dynamics World, discusses the need for digital adoption professionals in today's evolving technological landscape with hosts Rick McCutcheon and Joachim Schiermacher. With the transition towards better customer experiences and engagement, the importance of effective adoption strategies for digital tools cannot be understate…
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Strategies for CRM Success with Dan Madden - e11
15:33
15:33
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Find out how digital adoption solutions help you work even smarter. Driving value and growth without increasing team size is what digital adoption solutions are all about. In this episode, Dan Madden, CRM Director at Ascensus, shares his experience with how digital adoption tools have been his key to positively supporting business growth. You'll le…
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How to: Create training content that maximizes user adoption with Heidi Neuhauser - e10
16:44
16:44
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Content creators drive user & problem-based content creation that maximizes digital adoption. Learn how the role of content creators as shapers of digital adoption is expanding and changing. Listen to this podcast to find out. What the role of content creators is like for digital adoption now and in the future. Including: Why user adoption strategi…
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The key to a profitable customer relationship w/Tom Doran - e9
12:39
12:39
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What role will user group communities play in the future? And especially when we talk about the user adoption of cloud applications. Tom Doran gives his view on this in the Digital Adoption Talks podcast. With 25 years of experience working with NAV, Dynamics Business Central, and his commitment as a board member of the DUG User Group, he knows tha…
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Essential User Adoption Tips for D365 w/Rachel Profitt - e8
31:00
31:00
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31:00
What is most crucial when starting a digital transformation? Get insight from Microsoft FastTrack Solutions Architect (and TED Talks speaker) Rachel Profitt. She helps customers deploy their environments, get things set up and get them running–and she is sharing her insights on digital adoption for F&O here. Stick around to the end, and you’ll get …
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Power Trends for Power Apps -W/Kylie Kiser - e7
18:00
18:00
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Flexibility is key in digital adoption for Power Apps. Listen to find out why flexibility in teaching and learning is taking hold. (Spoiler alert: It’s how to ensure employees know what they're doing and not getting bad information.) As a solution architect at Hitachi Solutions, Kylie Kiser helps clients select tools and solutions and teaches them …
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Digital Adoption is Scalability - w/Daniel Garcia - e6
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16:00
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How are software vendors offering globally scalable training solutions that address problems with documentation and training in rapid-release cycles? There’s a lot of new technology for people to learn. The tools are available now that support collaboration and communication. It’s possible to create and maintain everything, with minimal resources, …
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Forget about the technology w/JC Quintana - e5
21:00
21:00
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What’s the one phrase that frightens every partner the most? CRM expert JC Quintana (Author & Chief Strategist CongruentX ) shares what scares partners every time–and reveals the real costs of learning through a technology interface. This is a fast-paced discussion on communications, learning, and CRM that delves into the role of the Microsoft part…
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Why training the way you knew it is dead w/ Louis Trahan - e4
26:00
26:00
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26:00
Virtual learning for software skills has seen a sharp uptick, with between 60-100% of existing virtual training predicted to stay that way. Learning is changing and training the way you knew it is dead. Take a dive into the instructional & design side of learning development with Louis Trahan (CEO Learngistics). Get tips for creating virtual learni…
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How to Achieve Digital Transformation in Sales w/Chuck Ingram - e3
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20:00
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In this episode of Digital Adoption Talks we are joined by congruentX CEO Chuck Ingram to a talk about digitalisation and sales professionals. Chuck is an expert in aligning people and their technology. Chuck, Rick, and Joachim get into the digitalisation of the sales process and how it can be an obstacle for organisations, their salespeople, and t…
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Digital Adoption Strategies w/AJ Ansari - e2
22:00
22:00
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22:00
In this episode of Digital Adoption Talks our hosts Joachim Schiermacher and Rick McCutcheon has invited Microsoft MVP and COO of DSWi Mr. AJ Ansari to talk about digital adoption strategies and we touch upon the general landscape of digital adoption. The panel will also take a look at how the Microsoft Partners can be ahead of their competitors wh…
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Top 3 user adoption issues in Dynamics 365 projects - e1
22:38
22:38
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In the Digital Adoption Talks Microsoft MVP Rick McCutcheon and ClickLearn CEO Joachim Schiermacher invites relevant industry guest to a talk about Digital Adoption. It will be general talks about the Digital Adoption space in the Microsoft ecosystem. But also talks on the pains that companies encounter when taking on a digital adoption project as …
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