Best Carlos Flores Podcasts (2025)

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#768: Infios Chief Innovation Officer Eugene Amigud on use-case driven success with AI 33:39

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6h ago33:39

33:39

How can large organizations embrace the speed and adaptability of a startup while navigating the complexities of established processes and legacy systems, especially in the rapidly changing world of AI-driven consumer experiences? Agility requires adopting new technologies while fundamentally shifting how teams operate, experiment, and learn from d…

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#767: Krisp.ai Co-Founder Arto Minasyan on voice AI and the customer experience 21:56

1d ago21:56

21:56

What if your customers could talk directly to your brand, without scaling your your customer service teams to a 1:1 capacity? This episode is brought to you by Krisp.ai, the all-in-one voice AI that makes every conversation sound professional. With industry-leading noise cancellation, real-time accent conversion, accurate transcription, and smart c…

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#766: Square CMO Lindsey Irvine on connecting with customers through community-driven storytelling 29:38

2d ago29:38

29:38

As we’re increasingly inundated with AI-generated content and algorithm-driven ads, what’s more powerful: yet another new technology, or the authentic voice of the small business owner on the corner? Agility requires not just reacting to market shifts, but deeply understanding the very fabric of the communities you serve and having the conviction t…

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#765: Hexagon AB's George Chang on building a unified system of marketing measurement 25:04

4d ago25:04

25:04

When it comes to your digital experience, how often does a ‘great idea’ from a senior leader’s gut feeling get completely dismantled by actual user data? Agility requires the willingness to be wrong and the systems to prove it quickly. It’s about building a culture that values learning over being right and relentlessly iterates based on real human …

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UFC Fight Night Predictions: Gabriel Bonfim v Randy Brown 29:05

5d ago29:05

29:05

Kyle Andrew and Paul Hughes break down UFC Fight Night in Las Vegas, including Gabriel Bonfim v Randy Brown. Subscribe to our FREE newsletter for exclusive picks & analysis. https://www.bettingweeklystudios.com 00:00 Gabriel Bonfim v Randy Brown08:00 Matt Schnell v Joseph Morales 12:00 Muslim Salikhov v Uros Medic16:00 Chris Padilla v Ismael Bonfim…

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#764: Closing the gap between brand promise and brand experience with Mark Wagner, Horizontal Digital 19:33

7d ago19:33

19:33

What if your brand's voice is drifting off-key in the ears of your customers, and you're the last one to know? Agility requires more than just rapid execution; it demands a real-time, nuanced understanding of customer sentiment and the ability to translate that intelligence directly into action. We are here at Sitecore Symposium in Orlando, Florida…

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#763: Pega CTO Don Schuerman on how AI can pay down tech debt and accelerate digital transformation 28:53

8d ago28:53

28:53

Pega provides the leading AI-powered platform for enterprise transformation. The world’s most influential organizations trust Pega’s technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega’s scalable, flexible architecture has fueled continuous innovati…

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#762: Scaling a brand while maintaining local differentiation with Renaud Delaquis, Coastline Academy 27:06

9d ago27:06

27:06

With customer expectations constantly evolving, how can large organizations avoid using obsolete methods and instead embrace agility to thrive and drive meaningful growth? Agility requires both adapting to change and anticipating it in the first place. It demands a willingness to experiment, learn, and iterate quickly, especially when it comes to c…

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#761: Treasure Data CEO Kaz Ohta and CMO Karen Wood on the AI-driven reinvention of marketing 29:03

11d ago29:03

29:03

What if the very foundation of your marketing cloud, the one you've spent years building, is at worst actually giving your AI amnesia, and at best missing key opportunities to connect with your customers? Agility requires more than just reacting quickly; it demands an intelligent foundation that can anticipate customer needs and empower your teams …

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UFC Predictions: Steve Garcia vs David Onama Best Bets 33:42

8d ago33:42

33:42

Kyle Andrew and Paul Hughes offer their best bets for UFC Fight Night in Las Vegas, including Steve Garcia vs David Onama.Subscribe to our FREE newsletter for exclusive picks & analysis. https://www.bettingweeklystudios.com00:00 Steve Garcia vs David Onama07:30 Waldo Cortes-Acosta vs Ante Delija14:10 Jeremiah Wells vs Themba Gorimbo22:00 Charles Ra…

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#760: Nestlé's Daniel Damasio on successful marketing transformation that is both global and local 25:47

14d ago25:47

25:47

When customers continually demand hyper-local relevance, is the concept of a "global brand" an asset or a liability? Agility requires not just the ability to pivot, but the intelligence to know *when* and *how* to pivot based on real-time customer understanding. This means moving beyond global assumptions and empowering local teams with the data to…

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#759: Transcend's Phyllis Fang on personalization utilizing data privacy by design 32:18

15d ago32:18

32:18

With AI making it easier than ever to generate content, and consumers demanding more privacy than ever, is the promise of true 1:1 personalization now an impossible myth? Agility requires both adaptation to new AI-based tools and methods while also navigating the complex and shifting landscape of consumer trust and data privacy. It's about being re…

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#758: Lovesac CEO Shawn D. Nelson on building a resilient brand in an uncertain world 28:19

16d ago28:19

28:19

What if bankruptcy, a global financial crisis, and other hurdles along the way aren’t the end of your brand, but instead a way to help you define what it truly is? Agility requires a willingness to experiment and adapt, not just in your technology stack, but also in your organizational structure and the very culture of your company. It also demands…

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#757: Funnel CEO Fredrik Skantze on the evolution of marketing measurement 29:47

18d ago29:47

29:47

Marketing is quickly evolving - is your team agile enough to navigate the waters of evolving customer expectations, best practices in marketing measurement, and the rise of AI? Agility requires more than just quick reactions; it demands a proactive understanding of emerging trends and the ability to adapt your strategies, processes, and tech stack …

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UFC 321 Best Bets 36:25

13d ago36:25

36:25

Tom Aspinall returns to defend the heavyweight title after a long hiatus. Hosts Kyle Andrew and Paul Hughes analyze the matchup against Ciryl Gane, diving into Aspinall's comeback since his injury.By BetRivers Network

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#756: Eagle Eye CRO Jeff Baskin on maximizing your retail media network strategy 21:02

21d ago21:02

21:02

Are retailers leaving money on the table by treating retail media networks as just another advertising channel, rather than a strategic lever for growth and profitability? Agility requires a willingness to adapt and evolve strategies in response to real-time data and changing consumer behaviors. It also demands a commitment to iterative testing and…

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#755: Sitecore CMO Michelle Boockoff-Bajdek and Microsoft's Talisha Padgett on designed intelligence for marketing 27:13

22d ago27:13

27:13

In the race to adopt AI, how do we avoid creating a sea of sameness and alienating the very customers we're trying to connect with? Today, we're going to talk about the intentional design of our marketing future. We’ll explore how leading brands are moving beyond the hype of AI to build practical, collaborative frameworks between humans and machine…

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#754: Robin Ross on what happens to retail when your best customers are AI agents 30:28

23d ago30:28

30:28

What if your perfectly crafted brand message, your multi-million dollar ad campaign, and your carefully designed user experience are completely ignored by your next customer... because your next customer is a machine? Agility requires not just adapting to changing customer behaviors, but completely rethinking the very definition of a "customer inte…

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#753: Wrike CMO Christine Royston on building marketing teams for agility 27:32

25d ago27:32

27:32

Is your marketing organization built for disruption or doomed to be disrupted? Agility requires both rapidly responding to market changes while also anticipating and shaping your products or services to map to evolving customer expectations. This means embracing new technologies and strategies while maintaining a laser focus on delivering value. To…

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UFC Fight Night Predictions: de Ridder vs. Allen 34:16

20d ago34:16

34:16

Kyle Andrew and Paul Hughes analyze best best for UFC Fight Night in Vancouver.By BetRivers Network

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#752: Microsoft Azure Core CTO Marcus Fontoura on innovation and the platform mindset 29:20

28d ago29:20

29:20

Is your organization truly agile, or are you still clinging to outdated processes and siloed teams instead of a platform mindset? Agility requires a fundamental shift in mindset, embracing collaboration, rapid iteration, and a willingness to adapt to change. It demands a commitment to not just talking about silos, but meaningfully breaking them dow…

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#751: Traject Data CEO Rochelle Thielen on the role of data in retail 27:28

1M ago27:28

27:28

In today's hyper-competitive retail landscape, is it even possible to build a sustainable brand without a thorough, real-time understanding of your customer and your market? Agility requires more than just fast reactions; it demands proactive insights driven by robust, real-time data. It's about anticipating the next move, not just responding to th…

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#750: MOO's Corin Mills on the strength of physical marketing in the digital age 24:38

1M ago24:38

24:38

With all the fragmentation in the media landscape, how can brands cut through the digital noise and create meaningful connections with their customers... without resorting to yet another intrusive pop-up ad? Agility requires not only adapting to changing consumer behaviors but also proactively anticipating them. It demands a willingness to experime…

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Fight Night Predictions: Charles Oliveira vs. Mateusz Gamrot 31:38

1M ago31:38

31:38

Kyle Andrew and Paul Hughes discuss betting predictions for UFC Fight Night at Farmasi Arena, Rio de Janeiro.By BetRivers Network

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#749: Data Axle CEO Andrew Frawley on using identity resolution for stronger customer relationships 20:29

1M ago20:29

20:29

Are you building a brand that's building customer relationships—and the data behind them—to last or one that's just trying to keep up with today’s omnichannel consumer? Agility requires not just reacting to change but anticipating it and even shaping it. It demands a deep understanding of your customer and the ability to adapt your strategies in re…

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#748: Markup AI CEO Matt Blumberg on creating a winning AI-supported content strategy 25:17

1M ago25:17

25:17

How can large organizations harness the power of AI for content creation while simultaneously mitigating the risks that come with exponentially scaling content volume and velocity? Agility requires adaptation to new ways of working as well as adapting governance and oversight processes to maintain brand integrity and manage risk in the new paradigm…

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#747: Shutterfly's Chip Lewis on building a strong content strategy by listening to customers 16:45

30d ago16:45

16:45

By The Agile Brand

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#746: Microsoft's Kelly Soligon on personalizing the DTC customer experience 24:47

1M ago24:47

24:47

In a world saturated with marketing messages, how can brands cut through the noise and create truly resonant experiences that go beyond transactions to create genuine, long-term customer relationships? Agility requires a willingness to constantly adapt and evolve your strategies based on real-time data and customer feedback. It also demands a cultu…

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UFC 320 Predictions: Ankalaev vs. Pereira 2 36:07

1M ago36:07

36:07

Kyle Andrew and Paul Hughes are back to break down UFC 320, featuring Alex Pereira and Magomed Ankalaev, plus the rest of an action-packed card in Las Vegas.By BetRivers Network

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#745: Digital experience analytics and VOC with Dave Anderson, Contentsquare 28:04

1M ago28:04

28:04

Is your brand agile enough for the changing expectations of your customers in a world increasingly driven by AI? Agility requires more than just fast reactions; it demands proactive adaptation, continuous learning, and a willingness to embrace emerging technologies. It also requires understanding how these technologies can transform customer experi…

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#744: Journey management and driving business results with Mark Smith and Raymond Gerber, Institute for Journey Management 31:59

1M ago31:59

31:59

The customer journey guides the lifetime value of our most important audiences, yet how do we ensure that we are planning, mapping, managing, and optimizing these journeys effectively? Agility requires a deep understanding of your customer's journey and the ability to adapt your strategies and tactics in real-time. It also demands a willingness to …

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#743: Always-on collaboration between AI and marketing with Devin Kunysz, Salesforce 31:53

1M ago31:53

31:53

Are marketers ready to relinquish some control and embrace a future where autonomous agents handle complex tasks and act as always-on collaborators? Agility requires adapting to change while also anticipating it, and being ready to adapt when new ways of doing things mean better outcomes for customers and the brand. Today, we're going to talk about…

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#742: Making frictionless payments a reality with Peter Galvin, NMI 30:46

2M ago30:46

30:46

How do we future-proof the digital payment experience so it becomes invisible to customers—yet keep it working harder than ever for brands? Agility requires a deep understanding of how technology can simplify the customer journey without compromising security or trust. Today we’re going to talk about the future of secure digital payments, how in-ap…

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UFC Fight Night Predictions: Carlos Ulberg vs. Dominick Reyes 30:53

1M ago30:53

30:53

Kyle Andrew and Paul Hughes preview UFC Perth on Fight Life. Main event: Carlos Ulberg vs. Dominick Reyes, plus underdog Ivan Erslan vs. Jimmy Crute.00:00 Carlos Ulberg vs. Dominick Reyes08:00 Ivan Erslan vs. Jimmy Crute14:20 Jack Jenkins vs. Ramon Taveras16:45 Jake Matthews vs. Neil Magny19:30 Justin Tafa vs. Louis Sutherland22:50 Tom Nolan vs. Ch…

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#741: Managing your brand reputation in real-time with Jeff Hahn, Hahn Agency 30:17

2M ago30:17

30:17

AI, real-time marketing, and influencer partnerships can be amazing ways to reach customers, but how do you manage the risk they could potentially bring to your brand and reputation—in an instant? Agility requires a willingness to adapt quickly to changing market conditions and customer expectations. It also demands the ability to experiment, learn…

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#740: Navigating Build vs. Buy with Luv Kapur, Bit 30:23

2M ago30:23

30:23

This episode is brought to you by Bit. In the age of AI, don’t just generate code - compose software. Bit helps you create and reuse independent components to build reliable, scalable applications. Stop rebuilding and start shipping with the AI-powered composition platform at www.bit.dev Agility requires a nuanced understanding of not just the tech…

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#739: Doing Gen Z marketing right with Smita Wadhawan, Constant Contact 21:49

2M ago21:49

21:49

Is your brand's marketing strategy feeling a little… seasoned? In today's social media landscape, clinging to outdated tactics can mean clinging to what was hot just last week. If you feel like it's time to inject some youthful energy into your approach, how can you do it authentically? Agility requires a willingness to experiment, learn, and adapt…

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#738: Building marketing strategy when change is the constant with Heidi Bullock, Tealium 29:30

2M ago29:30

29:30

Successful marketers are able to anticipate and act on opportunities and trends, but what happens when the next 10 days can be as difficult to predict as the next 10 years? Agility requires not only rapid responses to changing market conditions, but also the ability to anticipate and proactively shape those conditions to your advantage. It's no lon…

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#737: Unlocking sustainable growth using AI with Bryan Gernert, Resonate 25:44

2M ago25:44

25:44

Is artificial intelligence just another shiny toy for marketers, or is it the key to unlocking true agility and sustainable growth in today's turbulent landscape? Agility requires not only rapid adaptation to change, but also the ability to anticipate future trends and proactively adjust strategies. This means leveraging data and technology, like A…

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#736: Taking ROI models from confusion to clarity with Carlos Manalo, The Office of Experience 34:55

2M ago34:55

34:55

Are your marketing investments driving real business value, or are you simply throwing money at the latest trends? Agility means being able to react to change while knowing which strategies, processes, and technologies are ultimately moving the needle and driving real business outcomes. This episode is brought to you by The Office of Experience, a …

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#735: Creating a winning personalization and testing approach with Muqtadaa Miandara, Upbound Grou 31:44

2M ago31:44

31:44

When it’s a struggle for marketers to even keep up with the latest trends, are brands truly keeping pace with their customers, or are they stuck playing catch-up with outdated strategies and technologies? Agility requires a willingness to experiment, learn, and adapt quickly. It also demands a deep understanding of your customer and the ability to …

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#734: Focusing on the marketing that matters with Tara Corey, Optimizely 26:02

2M ago26:02

26:02

With so much noise around AI, changing customer expectations, and the ever-evolving martech landscape, how can marketing leaders avoid the noise to focus on what truly drives long-term value? Agility requires not only adapting to change but also anticipating it. It demands a willingness to experiment, learn, and iterate quickly, especially when it …

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UFC Fight Night Predictions: Diego Lopez v Jean Silva 34:34

2M ago34:34

34:34

Kyle Andrew and Paul Hughes dive into the much-anticipated Noche UFC main event between Diego Lopez and Jean Silva, discussing the fight's potential dynamics and betting angles.By BetRivers Network

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#733: Agentic AI delivering business value with Rupali Jain and Kevin Li, Optimizely 30:22

2M ago30:22

30:22

Marketers' roles are changing, but their goals are still the same: reach and engage customers, meeting them where they are, and for better or worse, often needing to do more with less while delivering greater value. Agility requires both adapting to change quickly while also having the wisdom to know which changes truly matter. It demands a delicat…

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#732: Using AI to see video content with Meenal Nalwaya, Reka 20:33

2M ago20:33

20:33

This episode is brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Agility requires brands to utilize technology like AI in new and innovative ways to better understand information and interact with their customers, giving them what they want…

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#731: Automation and innovation with Karthik Ramakrishnan, Tapestry 24:55

2M ago24:55

24:55

Being strategic means asking the right questions and meaningfully applying the learnings. How do you do this while innovating and outpacing the competition? Agility requires a willingness to experiment and adapt quickly to changing market conditions and customer preferences. It also demands breaking down silos and fostering collaboration across tea…

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#730: Chasing perfection when agility is what's needed with Tom Schmitt, CEO of Radial 29:25

2M ago29:25

29:25

Is the pursuit of the "perfect" customer experience actually holding brands back from achieving true agility? Agility requires a willingness to embrace calculated risks and adapt quickly to changing market dynamics. It also demands a shift in mindset, from a focus on rigid planning to iterative experimentation and continuous learning. Today, we're …

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UFC Fight Night Paris Predictions: Imavov vs. Borralho 30:55

2M ago30:55

30:55

Kyle Andrew and Paul Hughes break down the Paris card, including Imavov vs. Borralho. They discuss scheduling shifts and how recent travel and weight-cut issues may shape performances.By BetRivers Network

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#729: The mindset shift needed for AI integration success with Rafael Flores, Treasure Data 29:12

2M ago29:12

29:12

Is the hype around AI in marketing justified, or are we setting ourselves up for another "tech bubble" disappointment? Agility requires not only embracing new technologies like AI, but also a fundamental shift in mindset, processes, and even organizational structure. It demands a willingness to experiment, learn, and adapt quickly to the ever-chang…

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#728: The marketing jobs market and AI's role in the job search with Sue Keith, Landrum Talent Solutions 19:39

2M ago19:39

19:39

This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, and there is surely never a dull moment. Today we’re going to look at how marketing and communication ex…