Best Capstone Planning Podcasts (2026)

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Culture Bytes: 4 Hidden Upsides of Challenging Goals 19:39

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18h ago19:39

19:39

Send us a Message In this episode of Culture Change RX, I discuss the importance of setting challenging goals within organizations. Soft goals do not lead to significant improvements and that setting hard goals can spark creativity, increase engagement, and surface underlying issues that need to be addressed. By aiming for ambitious targets, organi…

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Inside the Capstone Playbook: Helping Hospitals Begin Their Transformation (Julie Coneset) 47:47

1d ago47:47

47:47

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, engages in conversation with one of Capstone’s transformational experts, Julie Coneset. They discuss the transformational assessment, planning, and coaching process at Capstone Leadership that makes up the early weeks of Phase One activ…

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Culture Bytes: Losing Peers is Heavy in Healthcare 14:23

14d ago14:23

14:23

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, discusses the emotional toll on healthcare workers due to staffing losses and the systemic issues affecting the workforce. Sue emphasizes the importance of the 'people pillar' in healthcare, arguing that without strong support for staff…

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Culture Bytes: The Advantages of Being a Small Hospital 22:12

17d ago22:12

22:12

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, discusses the unique advantages of small and rural healthcare organizations. She emphasizes the strengths of relationships, agility, and community loyalty, arguing that these factors contribute to a strategic advantage in the healthcare…

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Tax Strategies for the end of the Year and Beyond 17:39

22d ago17:39

17:39

In this episode, Roxanne discusses essential tax strategies to consider before the end of the year. They emphasize the importance of timely actions regarding taxes, including Roth conversions, gifting strategies, and tax loss harvesting. Roxanne shares insights on how to maximize tax benefits and avoid penalties, while also highlighting the signifi…

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Culture Bytes: The Power of an Organization’s Pre-Planned Year 21:07

24d ago21:07

21:07

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, explores the significant benefits of setting a master calendar of key activities and events for the year ahead, highlighting how it improves culture and trust, momentum, efficiency, strategic clarity, and better results (e.g., improveme…

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Culture Bytes: When Culture Carries Providers, Not the Other Way Around 18:31

1M ago18:31

18:31

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff explores the role of the medical staff in becoming the provider of choice through cultural transformation. She emphasizes that while medical staff engagement is crucial, the primary focus should be on creating systems that enhance the providers, staff, and patient experiences. By …

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Clarity Over Chaos: Making Strategy Work in Rural Healthcare (Doug Morse) 29:53

1M ago29:53

29:53

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff and Doug Morse discuss the complexities and challenges faced by rural healthcare organizations. They explore the importance of strategic planning, optimizing existing services, and making informed decisions to drive growth and improve patient care. The conversation emphasizes the …

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Connecting People to Places: Inside Rural Recruitment (Stephanie Senger) 34:21

2M ago34:21

34:21

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff interviews Stephanie Senger, founder of Rural Staffing Services, who shares her journey in healthcare recruitment for rural hospitals. The conversation explores the importance of building relationships with clients and candidates, innovative staffing solutions, and the significanc…

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Culture Byte: When Strategy Becomes Legacy: Rewriting the Future 18:59

2M ago18:59

18:59

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff explores how certain strategic decisions become turning points that forever change the future of an organization. She shares how courageous leaders move beyond incremental improvements to make trajectory-changing moves—decisions that blend clarity, courage, and execution. Listener…

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Identify if You're being Targeted for an Annuity 14:53

2M ago14:53

14:53

In this episode of the Live Rich podcast, host Roxanne Theodoropoulos discusses the complexities of annuities, particularly during the fall season when retirees are targeted by aggressive marketing tactics. She emphasizes the importance of understanding the sales tactics used by some financial advisors and the potential pitfalls of committing to an…

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The Experience Initiative: Part 5 A New Path Forward (Ben Davis, CEO) 27:09

2M ago27:09

27:09

Send us a Message CEO Ben Davis provides his fifth quarterly update on the happenings of Glencoe Regional Health’s Experience Initiative which is targeted at improving access to care and elevating the patient, resident, and employee experiences. Leaders aim to leave a lasting impact on their organizations. Community involvement evolves as healthcar…

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Culture Bytes: The Secret Behind Teams That Keep Getting Better 38:51

2M ago38:51

38:51

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff discusses the essential elements of developing high-performing teams in healthcare. She emphasizes that high performance is a continuous journey rather than a destination. She highlights the importance of distinguishing between behavior, performance, and contributions. Sue outline…

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Change Isn’t Resisted—It’s Misunderstood (Natasha Todorovic) 32:58

3M ago32:58

32:58

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff and Natasha Todorovic-Cowan explore the multifaceted topic of change management. Natasha shares her journey into the field, emphasizing the importance of understanding human nature and change readiness. They discuss the untapped potential within organizations, the significance of …

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Culture Bytes: Isolated Success Won’t Save Your Hospital 15:20

3M ago15:20

15:20

Send us a Message In this episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff unpacks a common pattern in healthcare organizations: one leader or department excelling while the rest of the hospital struggles to keep up. These bright spots, while encouraging, are often fragile and siloed. Sue contrasts this episodic excellence with…

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Off the Beaten Fund: All About Alternative Investments 12:15

3M ago12:15

12:15

By Roxanne Theodoropoulos

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Culture Bytes: When a Housekeeping Team Shifted Culture Through Goals 22:01

3M ago22:01

22:01

Send us a Message In this Culture Byte episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff shares a Story That Inspires about the power of goal-setting. Sue explains how setting and achieving goals not only helps organizations reach targets but also elevates the behavior, performance, and contributions of individuals and teams. By…

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Culture Bytes: Culture Change in an Envelope: Thank You Notes 12:29

3M ago12:29

12:29

Send us a Message In this Culture Byte episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff shares a Story That Inspires about one of the simplest yet most effective leadership tactics: writing thank you notes. She emphasizes that appreciation should not be a one-off initiative but a regular, heartfelt practice. Leaders who consist…

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Staff-Led Community Outreach That Works (Halle Pardun) 34:30

4M ago34:30

34:30

Send us a Message In this Culture Byte episode of Culture Change RX, Sue Tetzlaff engages in conversation with Halle Pardun (full time hospital Marketing Director and part time Capstone Coach) about the importance of community mindedness in community hospitals. They discuss the role of an employee-driven community team, employee volunteerism, inten…

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Culture Bytes: From Standouts to Standards: Service Patients Can Count On 30:30

4M ago30:30

30:30

Send us a Message In this Culture Byte episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff discusses the critical importance of service excellence in healthcare. She emphasizes that exceptional patient experiences should be safe, satisfying, and consistent across all interactions. Drawing parallels with the hospitality industry, p…

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Charlene Rothkopf and Dr. Z. Colette Edwards: The Health Shift: How to Go from Exhausted to Empowered 45:10

4M ago45:10

45:10

Charlene and Colette share how shifting from burnout to balanced health transformed their lives. Discover practical strategies to boost energy, resilience, and joy. In this episode, Len Hayduchok and our guests, Charlene Rothkopf and Dr. Z. Colette Edwards, discuss: Advocating for Personal Healthcare Planning for Long-Term Care Maintaining Holistic…

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Time to Stop Reinvesting! 15:46

4M ago15:46

15:46

In this episode of Live Rich, Roxanne Theodoropoulos discusses the importance of using money to create a fulfilling life rather than simply accumulating wealth. She delves into the topic of dividends and the common practice of reinvesting them, arguing that retirees should consider enjoying their dividends instead. The conversation emphasizes the n…

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Beyond Semantics: Mission and Vision as Strategic Force (Michelle Franklin) 29:50

4M ago29:50

29:50

Send us a Message In this episode of Culture Change Rx, Sue Tetzlaff engaged in conversation with Michelle Franklin, CEO of Sullivan County Community Hospital in Sullivan, Indiana, to discuss the importance of mission, vision, and values in the context of a community hospital. They explore how these elements evolve over time, particularly in respon…

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Culture Bytes: Financial Uncertainty & Company Culture 13:56

4M ago13:56

13:56

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff discusses the impacts of financial uncertainty on workplace culture, particularly in healthcare organizations. She emphasizes the importance of trust in leadership, employee engagement, and the need for transparency and education to navigate financial challenges. Tetzlaff shares s…

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TJ Kostecky: Eyes Up: Expanding Your Perspective 43:29

4M ago43:29

43:29

In this episode, Len Hayduchok and world-renowned coach TJ Kostecky reveal how curiosity, gratitude, and service can transform leadership, personal growth, and retirement into a richer, purpose-driven journey. In this episode, Len Hayduchok and our guest, TJ Kostecky, discuss: Eyes Up Philosophy: Perceive, Process, Plan, Perform, Persist Transforma…

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Under Construction: How One Organization is Reimagining Rural Healthcare (Theresa Sullivan) 32:34

5M ago32:34

32:34

Send us a Message Building a new healthcare system isn’t just about construction—it’s about forward-thinking, people-centered transformation that fulfills a deep commitment to excellence in caring for the community. In this episode of Culture Change Rx, Sue Tetzlaff interviews Theresa Sullivan, CEO of Samaritan Healthcare in Moses Lake, Washington,…

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Culture Bytes: Practical Moves for a Toxic Office Makeover 26:00

5M ago26:00

26:00

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff discusses the critical aspects of transforming toxic workplace cultures, emphasizing the importance of local leadership, team dynamics, and individual behaviors. She outlines strategies for addressing toxic cultures, including the role of leadership in modeling positive behaviors,…

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Paul Cullen: Following Your Passions: From Rock Star to Renaissance Man 38:28

5M ago38:28

38:28

From bassist for the legendary Bad Company to private chef, winemaker, and philanthropist, Paul Cullen has mastered the art of reinvention. In this episode, he shares how following your passions can lead to unexpected opportunities, how to rebuild your identity after life-changing shifts, and why giving back can be just as fulfilling as chasing the…

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AACN: Finding Small Moments of Joy in Nursing 11:30

5M ago11:30

11:30

In this episode of The AJN Podcast, Rebekah Marsh, BSN, RN, CCRN, president of the American Association of Critical-Care Nurses (AACN), and Jennifer Adamski, DNP, APRN, ACNP-BC, CCRN, FCCM, immediate past president of the AACN, discuss NTI 2025, the AACN’s Clinical Scene Investigator Academy, and this year’s AACN theme, “On Purpose.” For more infor…

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75 Years Strong: How SMH Leads with Culture and Community (Sara Giles) 31:24

5M ago31:24

31:24

Send us a Message A positive organizational culture is reflected in employee interactions with the community. In this episode of Culture Change RX, Sue Tetzlaff speaks with Sara Giles, the marketing director at Schoolcraft Memorial Hospital, about the evolution of community engagement and employee relations within the organization. They discuss the…

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Diversified and Doomed. 18:05

5M ago18:05

18:05

In this episode of Live Rich, host Roxanne Theodoropoulos discusses the importance of enjoying retirement and rethinking traditional financial strategies. She emphasizes the need for retirees to understand the purpose of their money and explore alternative investment options that can provide consistent income, even during market downturns. The conv…

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Fix the Team at the Top (Courtney Kloehn) 38:28

5M ago38:28

38:28

Send us a Message Senior leadership team dysfunction in one or more of five specific areas can undermine the success and speed of leading organization-wide improvement and growth initiatives. In this episode, Sue Tetzlaff and Courtney Kloehn discuss the critical importance of strengthening senior leadership teams within healthcare organizations. Th…

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Culture Bytes: The Alignment Advantage: Strategy, Systems & People That Work Together 14:24

5M ago14:24

14:24

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff discusses the critical issue of misalignment within healthcare organizations. She shares insights from her experience founding Capstone Leadership Solutions and outlines a framework for achieving great strategies. The conversation emphasizes the importance of creating alignment th…

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Culture Bytes: Ready to Lead a Safer, Stronger Team? 18:09

6M ago18:09

18:09

Send us a Message Leverage the leadership practice of rounding to strengthen psychological safety, just culture, and high reliability. In this episode, Sue Tetzlaff discusses the importance of high reliability, just culture, and psychological safety in healthcare leadership. She emphasizes the significance of strengthening relationships through rou…

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Culture Bytes: The Formula Behind Your Hospital’s Future: Fading or Rocket Fuel? 23:13

6M ago23:13

23:13

Send us a Message In this episode, Sue Tetzlaff discusses the challenges and strategies for leadership in healthcare organizations, emphasizing the importance of moving beyond the status quo to foster growth and community impact. She introduces two contrasting formulas for organizational success: the fading formula, which leads to deterioration, an…

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Culture Bytes: Crisis-Proofing Culture Through Trusted Leadership 20:40

6M ago20:40

20:40

Send us a Message In this episode, Sue Tetzlaff discusses the importance of trust in senior leadership, particularly in the healthcare sector. She outlines two main categories of trust-building activities: everyday actions and responses during challenging times. She provides real life examples and practical takeaways for leaders related to strength…

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Sharon Rolph: The Queen of Courage on Purposeful Aging 40:27

6M ago40:27

40:27

In this inspiring episode, 77-year-old Sharon Rolph reveals how to rediscover your inner spark, overcome invisibility, and live with bold purpose—at any age. In this episode, Len Hayduchok and our guest, Sharon Rolph, discuss: Discovering personal essence and purpose Overcoming the feeling of being invisible after leaving work Rekindling joy throug…

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Partnering for DNP Project Success: Remember the Librarian 53:49

6M ago53:49

53:49

In this episode of The AJN Podcast, Kerry A. Milner, DNSc, APRN, FNP-BC, EBP-C, Roy Brown, MLIS, AHIP-D, and Ellen Fineout-Overholt, PhD, RN, EBP-C, FNAP, FAAN, discuss their article “Librarian Partnerships in DNP Education,” which appears in AJN’s June 2025 issue. Subscribers to AJN can access the full series and accompanying tools in the reposito…

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Get Over Your Spending Guilt 16:06

6M ago16:06

16:06

In this episode of the Live Rich podcast, Roxanne Theodoropoulos, a certified financial planner, shares her journey from a challenging childhood to becoming a financial expert. She discusses the importance of shifting mindsets from saving to spending, especially during retirement. Roxanne emphasizes the need to break the guilt associated with spend…

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Culture Bytes: Doing It Well. Doing It Often. How Real Change Happens 20:37

6M ago20:37

20:37

Send us a Message In this episode of Culture Change, Sue Tetzlaff emphasizes that efforts to elevate both competency and consistency are crucial for effective culture change and improvement. Competency relates to the quality and standards of practice, while consistency pertains to the frequency and application of those practices. The conversation e…

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Mike Drak: The Retirement Rebel: How He Found His Second Act 41:32

6M ago41:32

41:32

Retirement isn’t the end—it’s your Victory Lap! In this episode, Mike Drak shares how to turn post-career life into a purpose-filled journey of growth, reinvention, and bold living. In this episode, Len Hayduchok and our guest, Mike Drak, discuss: Retirement is more than money Victory lap retirement lifestyle Longevity drivers beyond physical healt…

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Culture Bytes: Lead a Movement. Leave a Legacy. 13:44

7M ago13:44

13:44

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff discusses the importance of initiating movements within healthcare organizations to create lasting and impactful change. She emphasizes that true revolutions require more than incremental improvements; they demand a collective effort around a shared purpose. Tetzlaff shares insigh…

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Erik Forrester: Retirement as a New Beginning 41:55

7M ago41:55

41:55

Discover how Eric Forrester helps retirees turn uncertainty into opportunity, unlocking hidden strengths and purpose to create a vibrant, fulfilling next chapter of life. In this episode, Len Hayduchok and our guest, Erik Forrester, discuss: Unlocking Inner Strengths in Retirement Three-Lane Path to Flourishing Transforming Obstacles into Opportuni…

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The Experience Initiative: Part 4 – A New Path Forward (Ben Davis, CEO) 28:39

7M ago28:39

28:39

Send us a Message In this fourth of a series of planned quarterly episodes on Culture Change RX, host Sue engages with Ben Davis, President and CEO of Glencoe Regional Health, to discuss the ongoing transformational initiatives within his rural healthcare organization. As they mark the completion of the first year of Glencoe’s “Experience Initiativ…

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Jillian Johnsrud: Breaking the Mold: Mini Retirements, Maximum Living 43:58

7M ago43:58

43:58

What if retirement weren’t a one-time event but a series of intentional pauses? In this episode, Jillian Johnsrud joins Len Hayduchok to explore mini retirements. Discover how stepping away can redefine your path to fulfillment. In this episode, Len Hayduchok and our guest, Jillian Johnsrud, discuss: Strategic Mini Retirements Throughout Career Pri…

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Culture Bytes: The Cultural Bottom Line: Is Your Organization in the Red? 15:58

7M ago15:58

15:58

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff explores the concept of being 'in the red' culturally within healthcare organizations, drawing parallels to financial health. She discusses key indicators of cultural health, the impact of employee disengagement, and the necessary components of a cultural turnaround. Emphasizing t…

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Jerri Williams: The Art of Strategic Retirement: Lessons from a Life in the FBI 42:55

7M ago42:55

42:55

In this compelling episode, Len interviews retired FBI agent Jerri Williams, who turned a 26-year career in economic crime into a creative post-retirement journey. From cracking Ponzi schemes to podcasting and writing, Jerry shares how she redefined retirement on her own terms—blending purpose, identity, and lifelong curiosity. In this episode, Len…

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Culture Bytes: Lessons from Organizations That Get Culture Right 16:19

7M ago16:19

16:19

Send us a Message In this episode of Culture Change RX, Sue Tetzlaff explores the long-term nature of culture change within organizations, particularly in healthcare. Using analogies of soup and dye in water, she goes on to emphasize the importance of commitment, competency, and consistency in fostering a positive culture. Tetzlaff outlines four ke…

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George Jerjian: DARE to Redefine Retirement 46:12

7M ago46:12

46:12

After a near-death diagnosis, George Jerjian radically redefined retirement—not as an ending, but as a powerful new beginning. In this episode, he shares how his "DARE" method helps people move beyond outdated ideas of aging to rediscover purpose, identity, and the courage to live with bold intention. In this episode, Len Hayduchok and our guest, G…

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What Nurses Need to Know About Human Trafficking 54:15

7M ago54:15

54:15

In this powerful episode, we’re joined by Francine Bono-Neri, PhD, RN, APRN, PNP, FAAN—cofounder and president of Nurses United Against Human Trafficking (NUAHT). Dr. Bono-Neri shares how a single clinical encounter changed the course of her career and ignited her mission to educate nurses on identifying and supporting patients who may be experienc…