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CACM CHAT - HOA LIFE

Tom Freeley, California Association of Community Managers

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CACM Chat – HOA Life where no HOA topic is off the table. We’ll bring you stories, trends, legislative matters and best practices in HOA management straight from the day-to-day professionals who work in the California community association management industry and the expert Industry Partners that serve HOAs. CACM was founded in 1991 to elevate professionalism in community management through California specific education and certification. Rapidly changing laws, new advanced technology, and a ...
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Let's Talk Fraud 🎙️ Podcast

Soltan Hassanieh, CFE, CACM

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"Let's Talk Fraud" podcast is created to share information and give listeners an insight into the world of fraud schemes providing tips to help in prevention, detection, and timely action. Hosted by Soltan Hassanieh, CFE, CACM
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In this episode of CACMChat: The HOA Life, guest host Alia Saouli of CACM sits down with Tera Willis, CCAM, of Vintage Group Management and Amy Hawkins, CCAM, of Menas Realty Group for an honest, manager-to-manager discussion. With different levels of experience and working in separate regions, Tera and Amy bring diverse perspectives to shared indu…
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In this week’s episode of CACMChat: The HOA Life, Alia Saouli and Celeste Huecias of CACM sit down and have a candid conversation about community management. This crash course episode dives into what the industry is all about, the kind of person it takes to thrive and how to find your place in this unique and rewarding field. With reflection on the…
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In this week’s episode of CACM Chat: The HOA Life, guest host Alia Saouli sits down with Kendrah Kay, CAMEx, CCAM, of Powerstone Property Management to break down personality types in the industry. With the conversation centered around the Enneagram diagram, Alia and Kendrah explore how understanding personality types can help you highlight the str…
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In this episode of CACMChat: The HOA Life, guest host Alia Saouli of CACM sits down with board member, Kendrah Kay, CAMEx, CCAM of Powerstone Property Management, ACMC. The pair share candid conversation on the realities of managing HOA communities—and most importantly, the residents. From wild resident stories to valuable tips on handling tough si…
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In this week’s episode, guest host, Celeste Huecias, of CACM sits down with The Management Trusts Diane Houston, CAMEx, CCAM, to dive into the key takeaways from the NorCal law Seminar and what to look forward to in SoCal. With over 35 years in the industry, Houston breaks down the executive track—a first for this year’s event— and why high-level d…
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In this episode of CACM Chat: The HOA Life, guest host Alia Saouli of CACM sits down with Alfred Logan, CCAM-LS, of Spring Valley Lake Association, to dive into the critical topic of safety and security. Whether you're a large-scale manager or overseeing a smaller community, having a solid evacuation plan and security strategy is essential. With ov…
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In this special LA Fire edition of CACM Chat: HOA Life, we tackle one of the most pressing issues affecting community associations in California—the aftermath of wildfires. Join guest host Alia Souli of CACM as she sits down with Shant Karnikian, Esq., managing partner at Kabateck LLP, and an expert in complex litigation, including insurance and pr…
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In this special LA Fire episode, host Tom Freeley sits down with Dr. Diane Gehart, an award-winning psychotherapist, to explore the emotional impact of the recent LA fires. They discuss how victims can recognize when it’s time to seek professional help, cope with grief and uncertainty and take steps to rebuild resilience after such a life-altering …
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In this special LA Fire episode, host Tom Freeley talks with Senior Professional Public Adjuster Steve P. Severaid about how victims of the LA County fires can begin rebuilding their lives. The devastating wildfires have impacted thousands of families, homeowners, business owners, HOAs and managers. With over 30 years of experience, Severaid offers…
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Guest host Alia Saouli of CACM sits down with Korinna Peterson, CACM Education Events Coordinator, to explore the pressure of New Year’s resolutions—or the decision to ditch them altogether. For community managers, the start of the year can feel overwhelming with so much already on their plate all the time. Instead of setting unrealistic resolution…
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CEO and host Tom Freeley brings some end-of-year holiday cheer and good tidings in this festive episode. One recent update that brings good news is on the Corporate Transparency Act. At the time of this recording, HOAs and managers responsible for filing on behalf of their client boards were relieved of the requirement to provide beneficial ownersh…
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Guest host Alia Saouli of CACM sits down with Becky Jolly, CCAM, Senior Community Manager at Professional Association Services, to talk about dealing with hoarding in your communities. Hoarding is something that both you and the resident don’t intend for and especially don’t know how to navigate. With 20 years of experience under her belt, Becky di…
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Guest host Alia Saouli of CACM sits down with Shawn Hill of Storm Water Innovative Solutions to discuss the reality of storm water in Southern California. Though it may not rain much down here, community managers and homeowners should be aware of the potential damages of storm water. Storm water can affect not only your home but other belongings as…
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This week, guest host Alia Saouli of CACM talks about the importance of gratitude in everyday life. On a day-to-day basis, most people are thinking about themselves, their to-do lists, their families and more. But what if you could begin to rewire your brain just by expressing gratitude every day? Studies show that being more grateful and optimisti…
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CEO and podcast host Tom Freeley talks about the qualifications and the qualities of leaders. Leaders set goals, provide guidance, surround themselves with talented people and have a clear vision for teams and organizations. A leader also is an influencer of people, who can coach a group to achieve a common goal, and who is willing and able to ask …
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The deadline to comply with the Corporate Transparency Act is quickly approaching (December 31, 2024). What does that mean for homeowners’ associations, which are included in the BOI reporting requirements of the act? Which communities are exempt? What must beneficial owners file with the Department of Treasury and what are the penalties for non-co…
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This week guest host Alia Saouli of CACM sits down with Stephanie Romero of Aeroscopic Environmental to discuss all things health and wellness as it relates to community managers and the buildings they help look after. Tune in to listen to the topic of water damage like mold and how to look for signs. Plus, tips on how to prevent water damage and m…
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The HOA industry is in a very active phase of consolidation with mergers and acquisitions. But even as larger management corporations take over longstanding medium and small businesses, newcomers are entering the scene. Host Tom Freeley sits down with Laura Hurtado, CCAM-PM.CI, who recently launched Synergy Management Group in San Diego. After work…
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Homeowners’ associations should set aside anywhere from 15 to 40 percent of their annual budget to adequately fund reserves, says Reserve Specialist Matthew Swain. However, many boards and associations kick the can down the road and avoid setting aside money into their reserve fund because they don’t want to increase assessments. But if you treat r…
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In part two of this 2024 legislative update, community management executive Joseph Price weighs in on the balcony bill, the CID repair bill and the electronic voting bill, all which were recently signed into law. What now? How do you start to implement at the association level? It’s not going to be plug and play. Plus, the deadline to comply with t…
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The 2024 legislative season is over in California, but it was an action-packed thrill ride with many bills introduced that targeted common interest developments, or HOAs, in the state. Host Tom Freeley and attorney and CACM’s Legislative Advocate Jennifer Wada analyze the impact of three bills specifically: SB 900 (CID Repair and Maintenance), AB 2…
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The pink flamingo ban that turned into a temporary art installation at a community. A community manager that calls the authorities on a trespasser sleeping in the clubhouse, just to find out he’s the association’s board president. Plus, how a community manager tried to avoid serving a violation notice to Lorena Bobbitt. These are just some of the w…
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“Don’t fake your budget.” Hear this and other great advice from guest Lorena Sterling with Community Association Financial Services in Palm Springs. It’s budget season, so tune in for insights from Sterling on how to create and present an association budget. This episode also presents tips on how to read and present a financial statement to the HOA…
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California’s fire season is in full swing. CEO and host Tom Freeley talks about preparing for emergencies and natural disasters including fires, floods, earthquakes, landslides, storms, and more. In the HOA industry, the term often used is: Fire, flood or blood. Reserve funds can be easily or entirely wiped out to cover the cost of unplanned disast…
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Burnout is a common symptom for community association managers, aka, Personality Managers, and it manifests both physically and mentally affecting job performance. Insomnia, digestive issues, grumpy mood are all signs of burnout. It’s hard to avoid when subjected to constant negativity and bullying from clients. Taking vacation, identifying stresso…
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Who is CACM, what do we do and why are we launching a podcast? Our first episode gives you a glimpse of what our purpose is: to elevate the community association management industry by providing resources, education and certification to HOA managers in California and beyond. Learn about our host, CEO and industry veteran Tom Freeley, and what he wi…
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CACM Chat – HOA Life where no HOA topic is off the table. We’ll bring you stories, trends, legislative matters and best practices in HOA management straight from the day-to-day professionals who work in the California community association management industry and the expert Industry Partners that serve HOAs. CACM was founded in 1991 to elevate prof…
  continue reading
 
Crypto fraud is a growing concern in the world of cryptocurrency and blockchain technology. It can take many forms, such as phishing scams, Ponzi schemes, fake ICOs (initial coin offerings), pump-and-dump schemes, and more. These fraudulent activities can cause significant financial harm to investors and damage the reputation of the cryptocurrency …
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Building an effective fraud prevention strategy requires a multi-faceted approach that includes both proactive and reactive measures. Here are some key steps that organizations can take to strengthen their fraud prevention efforts: Conduct a risk assessment: Organizations should assess their operations, systems, and controls to identify potential v…
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Fighting fraud risk is an ongoing challenge for businesses and organizations of all sizes. Fraud can take many forms, including financial fraud, identity theft, cyber fraud, and more. To mitigate these risks, businesses need to have robust fraud prevention measures in place, including strong internal controls, regular risk assessments, and employee…
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As part of the International Fraud Awareness Week in Nov 2021 and being an official supporter within #FraudWeek campaign, the ACFE Lebanon Chapter had a liver webinar that was focused on bringing awareness to unethical practices in corporate business.Title: The Bad Apple: The Impact of Ethics on Corporate BusinessWebinar Topics : Understanding Corp…
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In this episode we will talk about online shopping frauds involve scammers pretending to be legitimate online sellers, either with a fake website or a fake ad on a genuine retailer site. While many online sellers are legitimate, unfortunately, scammers can use the anonymous nature of the internet to rip off unsuspecting shoppers. __________________…
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In this episode we will talk about cybercrimes which are not necessarily new such as theft, fraud, trafficking…but they are evolving in a way where criminals can hide behind a screen and acquire opportunities that land on their laps in a matter of seconds, thus becoming more widespread and damaging. _________________________________________________…
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In this episode, we will expose the multi-million dollar world of the Romance Fraudster that is waiting for you on one of the dating apps. Going undercover and creating their own online profiles, we are lovely targets by a number of evil scammers. ___________________________________________________________________________ Our First Season of “Let’s…
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In this episode we will introduce you to one of the most famous fraudulent and illegal investment operations that promise quick, easy, and significant returns on investments with little or no risk! It is the Ponzi scheme! ___________________________________________________________________________ Our First Season of “Let’s Talk Fraud” is all about …
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In this episode we will talk about how some dishonest people aka SCAMMERS will trick you into handing over your money by offering you a ‘guaranteed’ way to make fast money or a high-paying job for little effort. _____________________________________________________________________________________ Our First Season of “Let’s Talk Fraud” is all about …
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In this episode we will highlight fake charity scams, we all agree that the gift of a donation to charity is a great way to lend a helping hand to our community. But, it’s important to be on the watch for fake charities and donation scams. Arm yourself with the skills and tools to be able to tell if a charity is legitimate as well as find causes to…
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In this episode we will delve deep into understanding how fraudsters use the Phishing Email scam - that's pretending to be your bank, mobile provider, or even the police in order to get you to hand over your personal details so they can bleed you dry. _____________________________________________________________________________________ Our First Se…
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