Best Bupa Podcasts (2026)

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How to manage product managers without micromanaging - Mariah Craddick (Executive Director of Product, The Atlantic) 33:37

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21h ago33:37

33:37

In this episode of The Product Experience, Mariah (Executive Director of Product at The Atlantic) discusses the often-vague transition from being a great Product Manager to becoming an effective manager of people. Drawing on her background as a journalist, Mariah explores how empathy and storytelling translate into product leadership. She deep-dive…

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What high-confidence product managers do differently - Axel Sooriah (Atlassian) 38:50

6d ago38:50

38:50

Product managers are saving hours with AI, yet feel more uncertain than ever about whether their products will succeed. What’s going on? In this episode of The Product Experience, Lily Smith and Randy Silver sit down with Axel Sooriah, product management evangelist at Atlassian, to unpack the findings from a large-scale survey into the state of pro…

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Rerun: AI ethics advice from former White House technologist - Kasia Chmielinski (Co-Founder, The Data Nutrition Project) 31:37

13d ago31:37

31:37

In this episode of the Product Experience Podcast, we speak with Kasia Chmielinski, co-founder of The Data Nutrition Project, who discusses their work on responsible AI, data quality, and the Data Nutrition Project. Kasia highlights the importance of balancing innovation with ethical considerations in product management, the challenges of working w…

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How to build a product-driven engineering team - Matt Watson (Founder, Full Scale) 41:19

20d ago41:19

41:19

What does it take to build truly product-driven engineering teams? In this episode, Matt Watson — founder and CEO of Full Scale and author of Product Driven — joins Lily and Randy to challenge the longstanding silos between product and engineering. Drawing on 25+ years of experience and four tech ventures, Matt makes the case for why developers nee…

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How Coca-Cola builds belonging with Shanna Wendt (#129) 54:00

20d ago54:00

54:00

The holidays are coming. So, what better time of year to welcome Shanna Wendt, Vice President of Communications at Coca-Cola Euro Pacific Partners, to the Internal Comms Podcast. Coca-Cola is one of the world’s most famous brands. The inner workings of the organisation are however less well-known. In this episode, Katie Macaulay gets to peak behind…

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How to prototype with AI in hours - Prerna Singh (CPTO, Avaaz, Meetup, IBM) 40:14

28d ago40:14

40:14

In this episode, Prerna Singh, CPTO at Avaaz, walks us through how AI is reshaping the way we prototype, learn and build digital products. Rather than replacing teams or skipping straight to production, she argues that AI shines when used as a “thought partner” to accelerate early‑stage experimentation. Through her own journey building a community …

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Redundancy repercussions: How marketing and media execs Liana Dubois, Katie Dally, Josh Slighting and Amy de Groot navigated the five stages of grief after job loss – then tapped lateral, imaginative thinking ... 1:02:41

1M ago1:02:41

1:02:41

Redundancy is rife across the marketing and agency ecosystem right now. And whether you have an inkling your job could be on the line, as Liana Dubois did when management consultants entered the Nine building, or it's a complete shock – such as Josh Slighting experienced when he left a growing REA Group, or Katie Dally felt after surviving a first …

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How to measure impact in platform product management - Teresa Huang (Head of Product, Bupa) 39:01

1M ago39:01

39:01

In this episode of The Product Experience, host Randy Silver speaks with Teresa Huang — Head of Product for Enablement at global health‑insurer Bupa — about the often‑overlooked world of platform product management. They explore why building internal platforms is fundamentally different and often more challenging than building user‑facing products,…

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Creativity and belonging with Lemn Sissay (#128) 1:15:04

1M ago1:15:04

1:15:04

An internal communication profession in an impenetrable bubble is no use to anyone. It helps, from time to time, to reach out, listen, learn – fill yourself up with a story from outside the corporate carousel. It’s in that tradition that Katie Macaulay invited poet, playwright, author, former university chancellor, official poet of the London Olymp…

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A better approach to the product team process - John Cutler (Head of Product, Dotwork) 44:52

1M ago44:52

44:52

In this episode of The Product Experience, host Randy Silver sits down with product veteran John Cutler to explore why creating great products remains one of the hardest things organisations do. They dive into why so many companies adopt off‑the‑shelf models (“Spotify”, “SAFe”, etc) and still struggle, and how the secret often lies not in what you …

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How to design AI products that users trust - Nina Olding (Gemini, Meta, Weights & Biases) 33:58

2M ago33:58

33:58

In this episode, Nina Olding, Staff Product Manager at Weights & Biases and formerly at Google DeepMind, working on trust and compliance for AI, joins Randy to explore the UX challenges of AI‑driven features. As AI becomes increasingly woven into digital products, the traditional UX cues and trust‑signals that users rely on are changing. Nina intro…

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What's really holding you back, with David Norris (#127) 1:24:27

2M ago1:24:27

1:24:27

‘The qualities that matter most are not technical skills, but inner resources’ is the central thesis of comms coach David Norris’ work. Good news if you don’t want to read the IC tech manual. But then again… how do you raise that inner game?You can start by listening to this revealing and captivating conversation between David and Katie Macaulay, r…

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Marketing Gold: How Australian Redcross Lifeblood used TV to deliver a 120% increase in appointments, and KitKat made Gen Z penetration sales gains by taking ‘Have a Break’ to gamers 57:41

2M ago57:41

57:41

Marketing effectiveness: How we all strive to achieve it. In today’s episode, two very distinctive takes on successful work, from the verticals and business objectives in play, to audience targeting, messaging and channels used – traditional media through to gaming streaming – are in the spotlight. And both landed their brand leaders and agencies c…

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The rise of luxury retail media: Selfridges, Disney combine for unprecedented retail media Xmas campaign – as up-market department stores globally position for next growth wave from non-endemic brands 44:57

2M ago44:57

44:57

British luxury department store Selfridges has just launched a Christmas campaign co-created with Disney across almost the entire Selfridges portfolio of in-store and digital media assets. Now it’s pushing harder into retail media – and looking for similarly deep relationships with select brands aiming to tap its 36 million annual customers. Selfri…

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How to spot (and solve) your product team’s biggest problems - Vidya Dinamani (Product Rebels) 28:41

2M ago28:41

28:41

In this episode of The Product Experience, Lily Smith speaks with Vidya Dinamani, product veteran, coach, and Co-founder of Product Rebels, about how to tell if your team is truly product-led or just paying lip service. With over a decade of experience coaching hundreds of teams, Vidya shares her insights into the critical elements of product matur…

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Australian vs UK marketers on attention, measurement, reach and cost – and why Australia is pulling ahead on ad effectiveness over efficiency 45:19

2M ago45:19

45:19

Australian brand marketers and their UK counterparts came up with very different views on where they see their biggest challenges, according to a study by QMS that was aligned to research by Ocean Outdoor UK. Marketers from the UK cited attention as their key challenge, while Australian marketers flagged sustainable growth and unified measurement. …

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How to validate product features - Jason Sparks (Principal Product Manager, ReUp Education) 37:21

2M ago37:21

37:21

Building the right thing is hard. Building the wrong thing is easy and costly. In this episode, Jason Sparks, Principal Product Manager at ReUp Education, dives deep into the discipline of continuous validation inside enterprise environments. From managing stakeholder pressure to proactively engaging customers in discovery, Jason shares battle-test…

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Reliance Retail's Damodar Mall on Decoding Consumption Patterns in Retail with Data and Observation 47:11

2M ago47:11

47:11

In this episode of the For All Podcast, Damodar shares with Balbir Singh, CEO of Great Place To Work India, all about his first hand experience on the shop floor and instances on how data backs his everyday observations around consumer patterns. With a career spanning over 3 decades, Damodar has worked with Hindustan Unilever and Future Group, amon…

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Cracking the frontline code – with Victoria Dew (#126) 1:03:45

2M ago1:03:45

1:03:45

In this episode, Katie welcomes back the Internal Comms Podcast’s MVP, founder and CEO of Dewpoint Communications Victoria Dew.Back in 2022, Victoria featured on episode 61 of the podcast – our most popular yet, with 21,000 listens and counting. She returns three years later with the same incredible insights into our industry, an infectious enthusi…

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‘Video is rapidly coming down the pipe’: Michael Stephenson’s masterplan for ARN, what’s next, and a massive 12 months ahead 50:56

2M ago50:56

50:56

New ARN CEO, Michael Stephenson, has been unusually quiet for much of the year. After this week’s upfronts, we now know why. Stephenson has been rapidly redesigning ARN from an audio operator to a fully-fledged entertainment company. ARN unveiled a dozen big new content and commercial initiatives on Wednesday, and at the centre of Stephenson’s blue…

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Connect your product metrics to company goals - Elena Luneva (CPO and Coach) 35:12

2M ago35:12

35:12

Why do great product ideas fail to gain traction? According to Elena Luna, it’s rarely about the strategy and more often about the storytelling. In this episode of The Product Experience, Elena Luneva, a seasoned CPO, GM, and Maven instructor, joins Randy Silver live from INDUSTRY 2025 to explore how product leaders can better communicate the why b…

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Atomic 212°, Bupa and Inclusively Made: How to flip the script on disability representation to create inclusive media for all Australians 49:01

3M ago49:01

49:01

Atomic 212°’s Chief Strategy Officer, Asier Carazo and Bupa's GM of Marketing, Naomi Driver once shared a common fear that permeates much of the industry: How does a brand advance the cause for the 20 per cent of Australians with a disability – without being unintentionally tokenistic or offensive? Driver says those concerns often stop her marketin…

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A masterclass on rapid experimentation - Dan Dalton (Director of Product, Sage) 46:33

3M ago46:33

46:33

In this episode of The Product Experience, Lily and Randy speak with Dan Dalton (Director of Product Management at Sage) about the current state of product management, and how the role must evolve in today’s climate. Chapters 0:00 Introduction: product management at a crossroads 1:00 Dan Dalton’s background and path into product 3:00 The evolution …

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Ryanair’s exercise in efficiency – with James O’Connor (#125) 1:11:15

3M ago1:11:15

1:11:15

Ryanair flies 200 million passengers to 37 countries in 600 aircraft, a huge operation with a pop-cultural reputation for cheap cheap flights and frank, tongue-in-cheek communication. With 27,000 employees in a range of roles – from IT to operations, engineers to cabin crew – the internal communication challenge is similarly huge. So, what is the c…

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Four behaviours that drive successful AI products - Matthew Certner (Partner and Garage Lead, IBM) 35:34

3M ago35:34

35:34

You can’t build great products on gut instinct, and yet, according to IBM’s global study of 1,000 enterprises, 77% of organisations using generative AI aren’t seeing any financial benefit. In this episode on The Product Experience podcast, Lily Smith sits down with Matthew Certner, Digital Product Engineering and Design Partner at IBM, to unpack th…

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Synchrony's Rachana Bahadur on Evolving GCC into a High-Value Strategy Hub 46:20

3M ago46:20

46:20

Rachana Bahadur is the Senior Vice President and Country Head for Synchrony in India, with 25-year career spanning leadership roles in the banking and financial services sector. In this episode of the For All Podcast by Great Place to Work® India, she elaborates on her leadership journey, leveraging culture as a force multiplier, and establishing e…

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What do great product leaders do differently? Christian Idiodi (Partner, Silicon Valley Product Group) 42:37

3M ago42:37

42:37

Christian Idiodi, Partner at Silicon Valley Product Group, and Co-author of the valuable product book Transformed, dismantles some of the most persistent myths in product leadership. Drawing from his global perspective and work across Africa’s fast-emerging tech ecosystem, Christian makes the case for a new kind of leadership, one grounded in clari…

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Kicking corporate clichés to the curb with Steve and Cindy Crescenzo (#124) 1:20:38

3M ago1:20:38

1:20:38

By AB Comm

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Agencies, holdcos to become media owners, fin services with principal trading, retail media products; media owners merge and consolidate for cost-out, not transformation – Media ecologist Jack Myers calls ... 57:51

3M ago57:51

57:51

By Mi3 & iHeart Podcasts Australia

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What obsessing over communication taught me - Sahil Jain (Co-Founder and CEO, Samepage.ai) 43:10

3M ago43:10

43:10

In this episode of The Product Experience, Lily Smith speaks with Sahil Jain, co-founder and CEO of Samepage.ai, about one of product management’s hardest challenges: keeping teams aligned. From his early career at Yahoo and AOL to founding multiple startups, Sahil shares lessons on building products that tackle “unsolvable” problems like communica…

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Dopamine hunters: Why 30 per cent of agency, media set are likely neurodivergent, how mobiles really hurt deep thinking and hot consumer segments overlooked 1:06:24

3M ago1:06:24

1:06:24

What happens when you get a neurodivergent, a dopamine dissident and a socio demographic myth buster riding the boundaries of the media and marketing business on the mics together? We’ve done just that after The Media Federation’s (MFA) recent annual conference produced an eclectic mix of keynotes and speakers - the conversation and data should cha…

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Lessons from building healthcare products in Nigeria - Damilola Adelekan (Lead Product Manager, Remedial Health) 33:57

4M ago33:57

33:57

In this episode of The Product Experience, hosts Lily Smith and Randy Silver speak with Damilola Adelekan, Lead Product Manager at Remedial Health, who discusses building pragmatic, people-centred solutions in Africa’s fragmented and under-resourced healthcare system. Chapters 05:30 – Early Lessons from Volunteering and Nonprofits 07:00 – Why Digit…

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Don’t post, participate – with Roger Christie (#123) 1:14:36

4M ago1:14:36

1:14:36

In this episode, host Katie Macaulay learns how to get social media right. Tough ask? Not when you’ve got Roger Christie on hand to help. For the past 15 years the founder of reputation advisory firm Propel has helped senior executives gain the confidence and insight they need to earn trust in a world where trust has become a precious commodity. In…

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Why saying no to customers builds better products – Patrick Ndjientcheu (CPTO, Irembo) 50:56

4M ago50:56

50:56

In this episode of The Product Experience, Patrick Ndjientcheu, Chief Product and Technology Officer at Irembo, shares how his team transitioned from delivering projects for government to building a portfolio of scalable products. Patrick talks about shifting mindsets from execution to strategy, spinning out payments and identity into independent p…