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Talk’n TRM

Bex Deadman

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Brought to you by Bex Deadman and Assent Risk Management, Talk’n TRM explores what Travel Risk Management is in organisations. The podcast will feature Bex talking to a variety of people with a passion for TRM, including travel & risk suppliers, travel managers, security managers and consultants. In each episode, Bex and her guest will discuss how they entered the TRM industry and why it is important to them. The show will explore all areas of TRM, to help organisations understand its import ...
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In this episode of Talk’n TRM: The Traveller Files, Bex is joined by Jessica Inglis to unpack a surprisingly common business travel dilemma: the expectation to eat breakfast with colleagues. For some, it’s a chance to connect and strategize before the workday begins. For others, mornings are sacred—quiet time for coffee, reflection, and personal sp…
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In this episode of Talk’n TRM, host Bex Deadman is joined by Kevin Coffey, a highly respected travel risk management trainer, consultant, and former LAPD detective who has dedicated his career to empowering travellers with street smarts and practical strategies. Kevin shares his fascinating journey into the world of travel risk management, beginnin…
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In this final instalment of our 3-part series, Helen’s Story, host Bex is joined by Jennifer Milton, Chief Executive Officer & Founder of Compass Point Assist. Jennifer brings a wealth of global experience to the table, as an expat, a passionate advocate for universal healthcare, and a leader in the fields of travel assistance, health, and sustaina…
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In this episode of Talk’n TRM, host Bex Deadman is joined by Christine Connolley, Senior Global Crisis Manager at BCD Travel and a leading voice in travel risk management. Based in Denver, Christine plays a critical role in helping organisations fulfil their duty of care. At BCD Travel, she is part of an innovative team that develops robust TRM pro…
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Welcome back to Talk'n TRM: The Traveller Files! This episode is Part 2 of our special 3-part series, Helen's Story. In Part 1, we shared Helen’s experience and that of her colleague, "Emily", who was travelling with her when Helen had a medical emergency. Today, I’m joined by Jessica Inglis as we dive into the importance of not only having travel …
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In this episode of Talk’n TRM, host Bex Deadman is joined by Ceri McQueen, Global Travel Security Lead at Dyson. Ceri shares her inspiring journey into the world of corporate and travel security, having entered the field from a non-security background. With over six years of experience, she discusses how she developed her career and passion for cre…
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In this first episode of this three-part Traveller Files series, host Bex Deadman shares the anonymised story of "Helen"—a business traveller who experiences a sudden medical emergency while on a work trip in the United States. This episode recounts Helen’s experience and that of her colleague, "Emily", who was travelling with her. When Helen has a…
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In this episode of Talk’n TRM, host Bex Deadman is joined by Elizabeth Anderson, Manager of Global Travel Operations at Inmarsat (acquired by Viasat in 2023). With a career that began in leisure travel, Elizabeth has spent nearly a decade at Inmarsat, where she transitioned into corporate travel and led the development of their Travel Risk Manageme…
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In this special extended episode of Talk’n TRM, host Bex Deadman is joined by three expert guests — Joël Marier, Mike Blakey, and Julian Penney — to explore the newly released ISO 31031: Managing Risks for Youth and School Trips. All three guests played a key role in the development of this important international standard. As members of ISO Workin…
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Welcome to the final part of our 3-part series, April’s Story, on Talk’n TRM: The Traveller Files! In Part 1, we shared April’s real-life travel story and left you with a difficult choice to consider. In Part 2, I was joined by Jessica Inglis as we discussed how we might feel in April’s position, and what decisions we would have made. Now, in Part …
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In this episode of Talk’n TRM, host Bex Deadman is joined by Bryan Conant, a seasoned safety and security professional with over a decade of experience across personal security, GSOC operations, intelligence analytics, building security, and travel risk management. Now working within the travel industry, Bryan is pioneering a new business model foc…
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In this episode of Talk'n TRM, host Bex Deadman is joined by Stan Ayscue, a seasoned security professional with over 20 years of experience in international risk management and bespoke security consulting. Currently working with Exlog Global, a veteran-owned risk solutions provider, Stan draws on his extensive expertise to help clients mitigate ris…
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In this episode of Talk'n TRM, host Bex Deadman is joined by Joël Marier, a passionate advocate for safety, sustainability, and social impact. With extensive experience in social enterprise, strategic planning, risk management, and international standards development, Joël has dedicated his career to creating safer, more inclusive environments for …
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Welcome back to Talk'n TRM: The Traveller Files! This episode is Part 2 of our special 3-part series, April’s Story. In Part 1, we shared April’s gripping travel story and left you with a choice: What would YOU do in her situation? Today, I’m joined by Jessica Inglis as we dive into how we would feel in April’s shoes and discuss the decisions we mi…
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Join host Bex Deadman for another riveting episode of Talk'n TRM, as she sits down with Shaun Boulter, a seasoned security and crisis management expert with over 28 years of experience. With a background in the British Military, Shaun brings a wealth of knowledge to his role as Global Head of Security and Operations at AXA Partners. His extensive e…
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This episode of Talk'n TRM: The Traveller Files brings you something a little different. Titled April's Story: What Would You Do?, Bex reads a true account of April, a woman on a business trip faced with a difficult decision. But here’s the twist - she's not sharing the ending. This is a new format for The Traveller Files episodes, and Bex is invit…
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Join host Bex Deadman for an insightful episode of Talk'n TRM, as she welcomes Rob Westwood, a seasoned expert with 40 years of experience in hospitality technology. With a career spanning four decades, Rob Westwood has been at the forefront of hospitality technology, witnessing significant developments in operations and guest expectations. His exp…
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In this gripping episode of Talk'n TRM: The Traveller Files, we hear Carolyn Pearson recount an astonishing tale of resilience and survival from her gap year in Australia. What started as a travel adventure with family friends took a shocking turn when Carolyn found herself and a friend abandoned in the harsh, isolated expanse of the Australian out…
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In this episode of Talk'n TRM, Bex is joined by Robin Jones, the founder and former CEO of MySafeBase. With an illustrious background spanning over 20 years in the UK Military and USDOD Close Protection, Robin is a seasoned expert in global security risk management. Having navigated both corporate and hostile environments, he brings a wealth of kno…
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Welcome back to Talk'n TRM: The Traveller Files, where we unravel the diverse narratives of travel and glean valuable insights. In this episode, Jennifer Milton shares a humorous yet cautionary tale of her son's journey to Hawaii, a lesson in cultural differences that took an unexpected turn. Jennifer had forewarned her son about the stark contrast…
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Join host Bex Deadman on another insightful episode of Talk'n TRM, as she sits down with Birger Oldorff, a seasoned Business Developer with a deep-rooted passion for Travel Risk Management (TRM). With nearly his entire career dedicated to TRM and related industries, Birger brings a wealth of experience to the table. Having worked with renowned comp…
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Welcome to another episode of Talk'n TRM: The Traveller Files, where we unravel the tales of business travel and reflect on the lessons learned. In James Kington’s final story of the year, he takes us on a suspenseful border-crossing journey between Russia and Kazakhstan in the heart of winter. As James recounts his experience flying into Russia, o…
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Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with Patrick Kane, Director of Security at a US corporation with global operations. With over 20 years of experience in private-sector corporate security, Patrick brings a wealth of knowledge to the table. He is heavily focused on developing and implementing mitigation …
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Welcome to a reflective episode of Talk'n TRM: The Traveller Files, where we delve into the personal experiences that shape our understanding of travel risk management. In this episode, Mike Causey shares a poignant story that unfolded during his time living in China—a moment that made him acutely aware of how life can change in the blink of an eye…
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Join host Bex Deadman in this insightful episode of Talk'n TRM as she sits down with Barry Fleming, a seasoned marketing professional with over 30 years of experience in the corporate travel industry. Barry has worked with leading travel management companies worldwide, driving sales growth and enhancing brand messaging. His expertise encompasses cu…
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Welcome to another episode of Talk'n TRM: The Traveller Files, where we explore travel through real-life stories and expert insights. In this episode, Alexandra Hoffman shares two contrasting tales that shed light on the varying degrees of incidents that can impact employees on their journeys. The first story recounts an employee who was taken host…
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Join host Bex Deadman in this episode of Talk'n TRM as she sits down with Laurie Young, a multifaceted professional with a background in Physics and Computing from Imperial College. With a diverse career spanning academia and the tech industry, Laurie has honed a wide array of technical and business skills. From academia to startups and development…
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Welcome back to Talk'n TRM: The Traveller Files, where we unravel the intricate tales of business travel, shedding light on the nuances of travel risk management. In this episode, James Kington takes us on another riveting journey, this time recounting his eye-opening experience with security protocols in a diamond mine in Botswana. James vividly d…
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Join host Bex Deadman in this episode of Talk'n TRM, as she sits down with Russell Price, a leading figure in the Risk & Resilience field for over two decades. With extensive experience working with organisations and contributing to the development of standards with the BSI and ISO, Russell has been instrumental in shaping industry best practices i…
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Welcome to another gripping episode of Talk'n TRM: The Traveller Files, in this poignant episode, we delve into a remarkable story of compassion and resilience as Mike Causey recounts the actions of his company on the fateful day of the London tube bombings on 7th July 2005. Mike vividly describes how, in the face of chaos and uncertainty, his comp…
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Join host Bex Deadman in an enlightening episode of Talk'n TRM, as she welcomes Stephen Barth, the founder of HospitalityLawyer.com, to the show. Stephen Barth is a prominent attorney and author, known for being the author of Hospitality Law and coauthor of Resturant Law Basics. As the founder of HospitalityLawyer.com, he has established a platform…
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Welcome back to Talk'n TRM: The Traveller Files, where we explore the unpredictable world of business travel through the eyes of those who've navigated the highs and lows. In this episode, we join seasoned traveller Vanessa Harrison as she regales us with her rollercoaster of travel mishaps during the first quarter of 2023. Vanessa's tales range fr…
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Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with David Chappell, Chief Product Officer for Tripstax Technologies. Renowned in the industry for his deep understanding of all aspects of Travel Management Company (TMC) architecture and process flow, David brings a wealth of expertise to the table. With his unique ab…
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Welcome back to Talk'n TRM: The Traveller Files, where we unravel the complexities of business travel through real-life experiences and expert insights. In this episode, James Kington, a seasoned chartered surveyor, takes us on another riveting journey—this time to a dam in Mozambique, where the lack of communication and unexpected challenges paint…
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Join host Bex Deadman for an enlightening episode of Talk'n TRM, as she sits down with Gary Hurst, the innovative Founder of Mysa. Mysa is a pioneering technology company dedicated to revolutionising corporate accommodation management. At the heart of Mysa is their platform, myo, designed to streamline the procurement, verification, booking, and ma…
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Welcome to another gripping episode of Talk'n TRM: The Traveller Files, where we unravel the intense narratives of business travel, delving into the heart of risk management. In this episode, we step into the shoes of Mike Causey, whose business trip to Jakarta takes an unimaginable turn as he finds himself mere feet away from a suicide bomber deto…
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Join host Bex Deadman in a compelling episode of Talk'n TRM, as she sits down with Alexandra Delgado, the founder and CEO of Terrain 9, a specialized consultancy in field security and travel risk management. With over 15 years of industry expertise, Alexandra launched Terrain 9 with a clear mission: to assist organisations in navigating the complex…
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Join host Bex Deadman in a compelling episode of Talk'n TRM, featuring Sam Cande, the CEO of Responsible Futures, a dedicated leader with a profound commitment to sustainability and social responsibility. With over two decades of experience in conferences, exhibitions, and publishing across various industries, including manufacturing, housing, sust…
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Dive into an enlightening episode of Talk'n TRM as host Bex Deadman is joined by Carolyn Pearson, the CEO of Maiden Voyage. As the CEO and founder of maiden-voyage.com, Carolyn Pearson is a trailblazer in Inclusive Travel Security. With a passion for empowering individuals, corporations, and travel industry suppliers, Carolyn has garnered global re…
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Welcome back to Talk'n TRM: The Traveller Files, the podcast that unveils the gripping narratives of business travel, where every journey is a lesson in risk management. In this episode, we accompany Jennifer Milton as she shares her experience of supporting people when an unforeseen avalanche in Alaska has disastrous consequences. Host Bex Deadman…
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Join host Bex Deadman in an insightful episode of Talk'n TRM featuring Alexandra Hoffmann, the CEO of Crisis Ally, dedicated to empowering crisis leaders and their teams globally. Alexandra's extensive career spans the French government, multinational corporations, and NGOs, offering a wealth of experience in Business Resilience. A certified coach …
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Welcome to Talk'n TRM: The Traveller Files, the podcast where we unravel tales of business and leisure travel gone awry. Join your host, Bex Deadman, as she delves into the heart-pounding world of travel risk management, dissecting the stories that leave us on the edge of our seats. In this episode, we journey to South Africa with a traveller named…
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In this week's episode of Talk'n TRM, host Bex Deadman is joined by Stacey Porter, a distinguished security professional with over two decades of experience in the Department of Homeland Security. Stacey's illustrious career spans managing security personnel in the aviation and security industry. With a Top-Secret security clearance for over 20 yea…
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Join host Bex Deadman in the latest episode of Talk'n TRM, featuring Damian Taylor, a former British Army Infantry officer with over 35 years of extensive security and risk management expertise across 50+ countries. Damian's insightful narrative navigates through the diverse landscape of travel risk management. From remote expeditions in Indonesia …
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Join host Bex Deadman in a poignant episode of Talk'n TRM, alongside Andrew Neilson, a seasoned procurement and supply chain executive with over 25 years of experience and the owner of Twisted Orange. Andrew's extensive expertise includes delivering transformative change programs for global organisations. At Twisted Orange, his focus spans New Prod…
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Join host Bex Deadman in this thought-provoking episode of Talk'n TRM, alongside Matt Griffin, the Chief Product Officer and Chief Information Officer at Traxo. A Dallas, TX native, Matt's interest in travel started early. At the age of 10, his mom, inspired by the film "Out of Africa," packed up her three sons and headed to Botswana and Kenya. Thi…
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Join host Bex Deadman in this insightful episode of Talk'n TRM, where she's joined by the distinguished Frank Harrison, the Regional Security Director Americas with World Travel Protection, Global Security Solutions. With a robust background encompassing over 20 years of global experience in travel risk management, public security, and emergency op…
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Join host Bex Deadman in this week's episode of Talk'n TRM, as she's joined by the distinguished Jamie Williamson, Executive Director of the International Code of Conduct Association (ICoCA). With a remarkable background in international, legal, and security matters, Jamie brings a wealth of experience to the discussion. He has held significant rol…
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Join host Bex Deadman in this thought-provoking episode of Talk'n TRM, as she engages in a compelling conversation with the experienced data protection officer and information governance manager, Allan Simpson. Allan, a fellow of the International Association of Privacy Professionals (IAPP) and a member of the Institute of Data & Marketing (IDM), b…
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Welcome to another episode of Talk'n TRM, this week host Bex is joined by Heather Haggis, Head of Financial Services and Insurance Broking at The Advantage Travel Partnership. In this enlightening conversation, Heather takes a deep dive into Travel Risk Management from an insurance perspective. With her wealth of experience in the financial service…
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