Best Amy Climer Podcasts (2025)

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What Fuels Creative Teams: A Relational Approach with Amy Climer 31:04

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6M ago31:04

31:04

What if creativity isn’t something a few people are born with but a skill that every team can learn and apply? In today's episode, Dr. Amy Climer invites us to rethink what it means to be creative, and how structured curiosity can transform how care teams collaborate, problem solve, and engage with their work. Drawing from her book, Deliberate Crea…

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What If a 15-Second Story Could Change Everything? A Relational Approach with Marsha Shandur 31:24

6M ago31:24

31:24

What if connection was as simple as sharing a 15-second story? In this episode of The Relational Approach Podcast, Marsha Shandur guides us into the world of storytelling, not just as entertainment, but as a powerful relational tool for care teams. With warmth and wisdom, she unpacks how small, emotionally-rich stories can help build trust, foster …

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High Performance Starts with Presence: A Relational Conversation with Dr. Liane Davey 33:23

7M ago33:23

33:23

What if high performance in seniors’ care starts not with doing more but with showing up differently? In this episode of The Relational Approach Podcast, Dr. Liane Davey introduces us to the concept of thought load: the mental and emotional weight we carry on top of our day-to-day tasks. You’ll hear: Why your stress might have more to do with focus…

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From Fatigue to Connection: A Relational Approach with Denise Brown 31:38

7M ago31:38

31:38

What if supporting caregivers wasn’t about having all the answers… but simply making space to listen? In today's episode, Denise Brown shares a powerful reminder: presence isn’t a soft skill, it’s the foundation for trust, healing, and connection. You’ll hear: Why “compassion fatigue” is often something deeper How a simple phrase like “We know this…

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Building Trust Through Family Councils: A Relational Conversation with Lisa Dawson 26:22

8M ago26:22

26:22

What if family councils could become a bridge instead of a battleground? In this episode of The Relational Approach Podcast, Lisa Dawson shares what it really takes to build trust between care teams and families and how to move from frustration to collaboration. You’ll hear: How trust, not tension, sets the tone for everything else Why curiosity op…

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Residents Who Shape Culture: The Relational Approach with Rose Lamb and Lou Watson 30:22

8M ago30:22

30:22

What if the most powerful voice in the hiring process isn’t the manager but the resident? In today’s episode, Rose Lamb and Lou Watson show us what it looks like when residents aren’t just living in a seniors’ community, they’re shaping it. As a 92-year-young resident at The Village of Taunton Mills, Lou brings wisdom, wit, and a clear voice to the…

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Purposeful Work and Deep Alignment: A Relational Approach with Dr. Katie Keller Wood 33:37

9M ago33:37

33:37

What if it’s not about balance at all, but alignment? In this episode of The Relational Approach Podcast, Dr. Katie Keller Wood brings a Montessori-inspired lens to caregiving, offering gentle wisdom on how we can reconnect with our purpose, even in the mundane. You’ll hear: How “alignment” can replace the pressure of work-life balance Why your wor…

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Taming Fear and Building Trust: A Relational Approach with Mindy Spigel 33:33

9M ago33:33

33:33

What if the real barrier to connection in seniors’ care isn’t communication, but fear? In today's episode, Mindy Spigel helps us reframe how we respond to families in moments of fear, stress, and uncertainty. Her powerful metaphor of the “snake on your head” will change the way you see emotional reactions in seniors’ care. You’ll hear: Why fear oft…

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Letting Go of Control to Build Trust: A Relational Approach with Joanna Osborne 32:33

9M ago32:33

32:33

What if the key to building trust with families wasn’t about trying to control, but about letting it go? In today's episode I speak with Joanna Osborne, Director of Food Services and Dietitian at Windsor Elms in Nova Scotia. Joanna offers a deeply human perspective on how to support families in ways that create trust, not tension. You’ll hear: Why …

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Branding with Heart: A Relational Marketing Lens for Seniors’ Care 33:50

10M ago33:50

33:50

What if your stories could build the bridge between fear and trust? In this episode of The Relational Approach Podcast, Krista Smith brings her lens as both a digital marketing expert and a family caregiver, showing us how real, relational storytelling can transform how we connect with families and communities. You’ll hear: Why authenticity matters…

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The Relational Approach TRAILER 1:21

11M ago1:21

1:21

By Deborah Bakti

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The Empathy Exchange: Close the Expectation Gap and Minimize Disappointments in Seniors’ Care 34:50

1+ y ago34:50

34:50

In today’s solo episode, you’ll be getting a masterclass in how to better navigate and manage expectations, from both the perspective of staff and families in seniors’ care. I’ll break down the formula of Disappointment = Expectations – Reality (from Chip Conley, Emotional Equations book) and how we can reframe “unrealistic expectations” into a per…

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The Empathy Exchange: The Power of Practical Presence with Trish Tutton 41:15

1+ y ago41:15

41:15

Let’s face it, stress and overwhelm can be a daily occurrence which interrupts how we are showing up and impacting others. This can then contribute to the frustration and friction between staff and families in seniors’ care. As much as stress is a reality, having negative reactions and ruminations is optional. This is one of many things I took away…

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The Empathy Exchange: Adopting a Palliative Approach with Dr. Sammy Winemaker 43:52

2y ago43:52

43:52

In today’s episode, we talk about The P Word, a topic we don’t typically like to even think about, never mind plan for. My guest, Dr. Sammy Winemaker shares her experience, knowledge and insights with her compassionate, approachable and pragmatic style, which has been likened to as a Mr. Rogers kind of approach to care. Let’s face it, death is a re…

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The Empathy Exchange: Embracing Families and their Stories: A Collaborative Approach to Emotional Support at peopleCare Communities 40:41

2y ago40:41

40:41

In this week’s episode, join us for an insightful and heartfelt episode with Kristen Leal, Director of Programs at peopleCare Delhi LTC and Anita Friesen, whose mom is a resident and has been living at peopleCare Delhi LTC since October of 2022. This conversation was so heartwarming, and you can feel the care and respect Kristen and Anita have as p…

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The Empathy Exchange: Co-designing Care and Building Trust with Families and Staff with Jennifer Cornell 41:13

2y ago41:13

41:13

In this week’s episode, join us for a conversation with Jennifer Cornell, Director of Long-Term Care and Seniors Services with the County of Grey. We delve into Jennifer's journey of transforming care communities, focusing on quality care initiatives, team development, and resident-centered approaches. With a fiery passion for improving the lives o…

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The Empathy Exchange: Rising above and Making Others More with Fraser Wilson 44:28

2y ago44:28

44:28

In this conversation with Fraser Wilson, he shares an inspiring and doable roadmap to building community connections, based on his newly released book Achievable: A Simple and Proven Way to Create a Culture of Possibility and Potential. You’ll hear practical ways Fraser led a team of seniors’ care homes to “Rise Above the Regs” and create a culture…

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The Empathy Exchange: The Power of Partnership with Family Councils Ontario 40:30

2y ago40:30

40:30

In this episode, I chat with Sam Peck and Liane Pelissier from Family Councils Ontario (FCO) You’ll hear how they define the role of a family council within long term, care, as well as some misconceptions about the role of family councils, from both the home and family perspective. You’ll also hear how FCO is focused on helping homes rebuild the tr…

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The Empathy Exchange: Navigating the Senior Care Maze: Hard Lessons, Insights, and Tips from a Resilient Family Member 36:39

2y ago36:39

36:39

In this episode I chat with Sandra Boyd about her experience navigating Retirement and Assisted Living with her parents and in-laws. We dive into the ups and downs of her family’s journey, with Sandra bringing in both personal and business perspectives. Sandra shares practical insights based on her experience. She talks about what went well, what c…

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The Empathy Exchange: Are your narratives creating friction between staff and families? 36:44

2y ago36:44

36:44

One of the contributors to friction between families and staff in seniors’ care are the narratives (aka limiting beliefs, assumptions, and stories) that both bring to the relationship. In today’s episode, I spill the beans on these narratives that I’ve heard from both families and care team members, how they can create the problems we’d most like t…

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The Empathy Exchange: Navigating Grief, Burnout and Trauma in Seniors’ Care with Edy Nathan 38:43

2y ago38:43

38:43

In this episode of "The Empathy Exchange," host Deborah Bakti engages in a profound conversation with Edy Nathan, author of "It's Grief: The Dance of Self Discovery through Trauma and Loss." Drawing on their experiences of supporting senior care staff and families through grief, burnout, and trauma, Deborah and Edy explore the intricate dynamics of…

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The Empathy Exchange: Bridging Gaps in Admission Anxiety: A Family and Staff Perspective 28:49

2y ago28:49

28:49

In this episode of The Empathy Exchange, we delve into the emotional tapestry of the admission process. Mary’s story becomes a lens through which we explore shared family and staff experiences. Unveiling three impactful gaps - knowledge, emotion and identity - I guide you through key insights. The knowledge gap reveals misconceptions families often…

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The Empathy Exchange: Empathy Exchange in Action 23:00

2y ago23:00

23:00

Welcome to the first episode of The Empathy Exchange. In this episode, I open up about my own experience working in seniors’ care and becoming a residents’ family member three times, with my dad, husband and mom, and how those journeys inspired me to shift out of my decades-long corporate career to a mission-driven focus to help strengthen the staf…

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TRAILER: The Empathy Exchange 1:44

2+ y ago1:44

1:44

This podcast is specifically crafted for seniors care leaders, staff, and the families of residents, who share the common goal of the best possible care for their loved one who is now a member of a seniors care community. It's about the ever-important, but often tumultuous relationship between seniors care staff and management, and the families of …

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Episode 103: Designing Creative Space with Donald Rattner 42:42

6y ago42:42

42:42

Space matters. In this episode, Architect Donald Rattner shares the research on how to design your space to enhance your creativity. Donald shares several simple changes you can make. Then, he examines Amy's office and provides advice on how she can make her space more conducive to creativity. Then, Amy implements those changes and reveals the new …

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Episode 102: Emergent Innovation with Johnathan Cromwell 44:16

6y ago44:16

44:16

Deliberate creativity encourages gaining clarity about the problem at the beginning of the innovation process. However, that's not how we always work. It's common to create something new while maintaining ambiguity around the purpose of the solution. Dr. Johnathan Cromwell found this in his research while studying a start-up company that was creati…

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Episode 101: Polymaths with Dr. Angela Cotellessa 40:03

6y ago40:03

40:03

A polymath is a modern-day Renaissance person. They have expertise in a range of fields and their diverse experiences help them be more creative. Dr. Angela Cotellessa was the first person to do a dissertation on modern-day polymaths. In this episode, she shares with us what she learned about polymaths and how it relates to being more creative. Wha…

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Episode 100: Creativity Stories from Listeners 40:05

7y ago40:05

40:05

Wow! It's episode 100! In this episode, Amy Climer interviews four long-time listeners who share what they learned from The Deliberate Creative Podcast. They talk about their own insights and changes they made in their lives based on listening to the show. Prepare to be inspired! What You'll Learn How four listeners have applied the learnings from …

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Episode 99: How to Conduct Ethnographic Interviews for Design 20:15

7+ y ago20:15

20:15

Human-centered Design requires learning people's real needs. It means moving past assumptions and engaging with people to better understand their experiences. Some of the most powerful tools in the Human-centered Design process are ethnographic interviews and other types of ethnographic research. This episode explains what these tools are and how t…

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Episode 98: The Power of Human-centered Design 15:31

7+ y ago15:31

15:31

Human-centered Design is about looking at people's real problems and creating solutions that meet their needs. In this episode, learn the definition and basic steps of human-centered design and how it can help you solve problems more creatively. What You'll Learn The definition of human-centered design Why human-centered design matters and how you …

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Episode 97: Intrapreneurship with Dr. Irena Yashin-Shaw 37:37

7+ y ago37:37

37:37

Intrapreneurs are problem solvers who are being recognized as the driving force behind innovation in organizations. Dr. Irena Yashin-Shaw is leading the charge in this new way of working. In this episode, she shares how to be an intrapreneur and how to create a culture that fosters creativity and intrapreneurialism. What You'll Learn What intrapren…

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Episode 96: Leading Creative Organizations with Charles Day 56:42

7+ y ago56:42

56:42

Charles Day is an accidental consultant. After building a successful, creative film editing company others started asking for his input on developing their company to be more creative. In this episode, he shares his insights and what he's learned about organizational creativity. What You'll Learn common practices of the most creative businesses Thr…

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Episode 95: Conversations Worth Having with Dr. Cheri Torres 35:43

7+ y ago35:43

35:43

Conversations are the heart of what we do. The type of conversations we have impact all aspects of our business and personal life. Creative organizations have conversations that lead to creativity. In this episode, Dr. Cheri Torres shares how to engage in conversations that matter and how to help your organization be more creative. It is surprising…

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Episode 94: Four Levels of Creativity with Daniel Cape 29:56

7+ y ago29:56

29:56

Understanding the four levels of creativity can help you assess yourself and your colleagues. In this episode, Daniel Cape explains the four levels and talks about experiential education and creativity. What You'll Learn The four levels of creativity and examples of each The level we judge ourselves on and how that can inhibit our creativity About …

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Episode 93: The Connection Between Learning and Failing 19:02

7+ y ago19:02

19:02

It's nearly impossible learn skills without failing some of the time. In this episode Dr. Amy Climer examines the connection between learning and failing. She shares some stories from her own life and how she was able to use failure, mistakes, and mess-ups to further her learning and her creativity. What You'll Learn How failure is inevitable in th…

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Episode 92: What is the Return on Investment in Creativity? 19:24

7+ y ago19:24

19:24

This episode is about the financial impact of creativity to an organization. What is the ROI in creativity and innovation? Does it matter if employees are creative? Is it worth investing in training to help people be more creative? Learn the five levels of employee creativity, the financial impact they have on the organization, and why creativity t…

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Episode 91: The Skills You Need To Be a Design Thinker with Dr. Dani Chesson 38:28

7+ y ago38:28

38:28

Dr. Dani Chesson is a thought leader in design thinking. Through her research she identified six core capabilities that design thinkers possess. In this episode, she walks us through those six core capabilities and helps us understand how to be better at coming up with creative solutions to problems. What You'll Learn The six core capabilities of d…

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Episode 90: What I Learned From a Big Failure 19:34

8y ago19:34

19:34

Inspired by guests Jeff Leisawitz (episode 89) and Dr. Dani Chesson (episode 91), Dr. Amy Climer shares the story of a big failure she experienced in 2006-2007. Most importantly, she talks about what she learned, what she would do differently, and how you can mitigate your risk on a project that might fail. What You'll Learn The story of Amy's fail…

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Episode 89: Creativity as a Tool to be Seen, Expressed, and Healed with Jeff Leisawitz 37:48

8y ago37:48

37:48

Jeff Leisawitz is a musician, artist, and writer whose mission to to help everyone be more creative. His focus is on teaching the power of using creativity as a tool to be seen, expressed, and healed. What You'll Learn How he accidentally wrote a book The impact of creativity on the world Jeff's advice on getting more creative About Jeff Leisawitz …

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Episode 88: Infusing Creativity in Project Management with Dr. Teresa Lawrence 36:45

8y ago36:45

36:45

Dr. Teresa Lawrence has found a unique niche teaching project managers how to be more creative and effective by using tools and techniques from Creative Problem Solving. In this episode, she explores how project managers can use divergent and convergent thinking and better use the specific tools they select. What You'll Learn The definition of a pr…

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Episode 87: Creativity in Practice with Artist Jane Dunnewold 39:25

8y ago39:25

39:25

Jane Dunnewold shares what she has learned about creativity in her decades as an artist and creativity teacher. She talks about how she stays creative in her own life and how she fosters it in her students. Her insights are applicable to artists and non-artists alike. What You'll Learn Who is "the committee" and why you need to be aware of them. Th…

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Episode 86: How to Implement Ideas with Steve Garguilo 33:18

8y ago33:18

33:18

Steve Garguilo is an expert at taking action. In this episode he explains his blueprint for how to take action on ideas, big or small. You will learn what gets in the way and blocks us from taking action as well as strategies to help you and your team take action and make progress. What You'll Learn How to take action on your ideas Learn how to ada…

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Episode 85: 5 Creativity Books I Recommend 8:16

8y ago8:16

8:16

Are you looking for some good books about creativity to read for 2018? If so, here are the top 5 books I recommend the most. They will help you be more creative in your personal and professional life, as well as to help you lead your team and organization to innovate more. Happy reading! What You'll Learn Amy's top recommended creativity books A sh…

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Episode 84: Using Goal Setting to Increase Creativity 19:51

8y ago19:51

19:51

If you want to be creative, you have to be deliberate. Setting goals is an important part of being more creative. Many people claim they want to be creative, but don't actually do anything about it. In this episode, learn Dr. Amy Climer's process for how she sets and achieves her goals. Learn what didn't work for her and how she fixed that problem.…

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Episode 83: Creativity in Practice with Artist Hollis Chatelain 37:42

8y ago37:42

37:42

Hollis Chatelain is a textile artist and humanitarian. She also teaches creativity. In this episode, she shares exercises and techniques she teaches her students to help them tap into the creativity that is already within. What You'll Learn New exercises to help you get new ideas Why and how to embrace boredom Why journaling might not be the best w…

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Episode 82: Working with Toxic Employees with Dr. Mitch Kusy 40:43

8y ago40:43

40:43

Toxic employees cause significant harm to organizations and decrease creativity. Dr. Mitch Kusy is an expert in everyday civility and has studied toxic personalities in organizations for years. In this episode, he explains how toxic employees hurt organizations financially and otherwise. He discusses why managers don't deal with them and why they n…

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Episode 81: Be Good Enough Now with Jessica Pettitt 45:14

8y ago45:14

45:14

Jessica Pettitt is a diversity and social justice educator. She talks about her new book Good Enough Now and how teams can learn to collaborate at a deeper level, embrace diversity, and get real with each other. What You'll Learn How to be Good Enough Now The three common response patterns and how to identify yours How your response patterns can he…

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Episode 80: How to Decrease Anxiety Related to Creativity 20:10

8y ago20:10

20:10

At different points in the creative process we might come upon some anxiety related to creativity. In this episode, Amy Climer talks about three common factors which cause anxiety related to creativity and three tips so that you can move through the anxiety and start implementing your creative ideas. What You'll Learn Three common factors which cau…

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Episode 79: Asking Powerful Questions with Will Wise 45:02

8y ago45:02

45:02

In this episode we're flipping the script. Guest Will Wise is an expert at using questions to create connections. Today, he will be interviewing Amy Climer and demonstrating how to ask powerful questions. You'll learn how to ask better questions through an exciting live Q&A session. What You'll Learn How to ask more powerful questions and create de…

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Episode 78: Facilitating Creative Problem Solving with Roger Firestien 42:46

8y ago42:46

42:46

Dr. Roger Firestien is a master facilitator of the Creative Problem Solving process. He has been using it, studying it, researching it, and teaching it for 40 years. In this episode he shares his thoughts on facilitating a well-crafted Creative Problem Solving session. He talks about how to get the best results for the clients, how to be an amazing…