What’s next for Central Texas? The Changing Austin podcast explores this question by spotlighting the people shaping one of America’s fastest-growing regions. In each episode, host Stacy Armijo talks with a local business or nonprofit leader about how they’re adapting to rapid growth, evolving their strategies, and leading with purpose in today’s dynamic Austin community. From reimagining business models to doubling down on nonprofit missions, Changing Austin shares real stories and hard-ear ...
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Amplify Credit Union Podcasts
The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.
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Step into 'Mind Matters,' where we reveal the high-stakes world of CEOs, from their first-day jitters to game-changing strategies, and equip you with invaluable insights and practical advice essential for your personal growth and leadership journey. Podcast Powered by Ownest: https://ownest.ai/ Podcast Produced by Old Soul: https://aoldsoul.com/
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The Rapid Pace of AI’s Evolution, With Amir Sarhangi
1:27:53
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1:27:53In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Amir Sarhangi, CEO and founder at Skyfire Systems Inc. Together, they explore how artificial intelligence is changing the landscape of payments, digital commerce, and the day-to-day experience of both consumers and financial institutions. Amir explains how AI agents are …
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John Garrett: How Community Impact Shows That Print Media Is Still Good Business
33:38
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33:38In 2005, John and Jennifer Garrett launched the very first issue of Community Impact Newspaper from their garage. What started as a hyperlocal experiment has grown into the largest local news organization in Texas, serving millions of readers with neighborhood-focused journalism. On this episode of the Changing Austin Podcast, host Amplify Credit U…
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The Lessons Learned through a Failed Chatbot, with Imane Bakker
1:26:17
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1:26:17In this episode of the Digital Banking Podcast, host Josh DeTar welcomed Imane Bakkar, Managing Director at Logarisk. With years of experience in financial risk management, Imane unpacked how today's risk landscape had shifted—and why traditional models were no longer enough on their own. Josh and Imane discussed how regulated institutions could na…
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Dr. Colette Pierce Burnette: How Waterloo Greenway Helps Austin Reimagine Its Heart
36:09
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36:09It isn't often you get to be part of something that will better your entire city for generations to come, but that's exactly what Dr. Colette Pierce Burnette has done as chief executive officer of Waterloo Greenway Conservancy. In this episode of Changing Austin, Dr. Burnette explains why she came out of retirement to lead this effort, describing t…
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What Community FIs can do with AI, with Alenka Grealish
1:10:53
1:10:53
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1:10:53In the last episode of The Digital Banking Podcast, host Josh DeTar sat down with Alenka Grealish, principal analyst at Celent. Their conversation explored how generative AI is changing how community financial institutions operate, from behind-the-scenes efficiency to frontline support. Grealish explained that AI's biggest impact today is improving…
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Adam Butler: Empowering Austin’s Top Businesses To Build a Powerful Brand Voice
32:46
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32:46When your creative agency develops the branding for Austin's first Major League Soccer team, Austin FC, your place in Austin marketing history is secured. In this episode of Changing Austin, Adam Butler, co-founder of Butlers, discusses how Austin's entrepreneurial spirit and creative culture fueled the city's growth and helped his company find its…
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Cybersecurity and Payments: A Love-Hate Relationship with Thomas Müller
1:33:51
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1:33:51On this episode of the Digital Banking Podcast, Josh DeTar welcomed Thomas Müller, CEO and co-founder of Rivero, to discuss the connection between cybersecurity and payments. Müller’s background as a CISO provided a unique perspective, highlighting the human element in security breaches. He used real-world examples like account takeovers and policy…
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Kara Hanaoka: Why Austin's Restaurant Scene Starts With Its Workers
31:13
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31:13As Austin continues its rapid growth, it's important to ensure our food workers are not left behind. In this episode of Changing Austin, Kara Hanaoka, Executive Director of Good Work Austin, shares how local businesses and nonprofits are working together to foster healthy careers in the service industry. Follow Kara Hanaoka on LinkedIn: https://www…
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Balancing AI and the Human Touch, with Jenn Addabbo
1:09:07
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1:09:07In this episode of Digital Banking Podcast, host Josh DeTar spoke with Jenn Addabbo, the CEO and co-founder of Engage fi. They discussed her journey as an entrepreneur, how to build a strong company culture, and how legacy financial institutions can innovate. Addabbo explained that culture is not something you can just create; it is the result of y…
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Davon Barbour: Why Austin’s Growth Doesn’t Have To Leave Anyone Behind
25:33
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25:33Austin is growing fast—but growth alone isn’t success. In this episode of Changing Austin, Davon Barbour, president and CEO of the Downtown Austin Alliance, shares how the city can expand without displacing the people and businesses that give it heart. Follow Davon Barbour on LinkedIn: https://www.linkedin.com/in/davonbarbour Follow Stacy Armijo on…
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Marketing Your CU Beyond Rate Competition with Shane Saunders
1:20:39
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1:20:39In this episode of The Digital Banking Podcast, Josh DeTar talked with Shane Saunders, CEO of Mocse Credit Union, about building authentic brand value in community financial services. Shane shared how his credit union discovered its identity as "audaciously authentic" through a rebranding process that honored both their humble beginnings and deep c…
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Judge Denise Hernández: Creating Inclusive Spaces in Austin's Court System
31:21
31:21
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31:21In the second episode of the Changing Austin podcast, the Honorable Denise Hernández (County Court at Law No. 6) joins host Stacy Armijo to discuss the importance of creating inclusive spaces in your place of work: whether that is a courtroom or a credit union. Follow Judge Hernández on Instagram and LinkedIn: https://www.instagram.com/denisecreate…
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What Financial Institutions Get Wrong About Their Own Policies with Law Helie
1:44:05
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1:44:05In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Law Helie, General Manager of Consumer Banking at nCino, to explore what it takes to modernize digital banking. From his early days in the Marines to leading consumer strategy at one of the industry's top tech firms, Law brings a rare blend of discipline, empathy, and sy…
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Mason Ayer: The Evolution of Kerbey Lane from Late-Night to Family-Friendly
35:31
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35:31In the first episode of the Changing Austin podcast, host Stacy Armijo is joined by Kerbey Lane All Day Cafe CEO Mason Ayer. The two talk about Kerbey Lane's legacy as an Austin original, the road to organizational transparency, and what it takes to go from late-night hotspot to a family-friendly restaurant. Follow Mason Ayer on LinkedIn: https://w…
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Meet Stacy Armijo, Chief Experience Officer at Amplify Credit Union and host of the new Changing Austin podcast. In this short introduction, Armijo share the goal of the series: to build a platform for leaders from Austin's nonprofit and business sectors to share their perspectives on our changing city. Follow Stacy Armijo on Instagram and LinkedIn…
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Cybersecurity in Banking: How to Navigate Vendor Risk with Jones Walker LLP
1:18:55
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1:18:55This episode of the Digital Banking Podcast explored the crucial role of cybersecurity in banking, focusing on vendor risk management. Josh DeTar spoke with Lara Sevener, Tom Walker, and Rob Carothers, partners at Jones Walker LLP, about the unique challenges faced by community and mid-sized banks. The discussion highlighted the increasing reliance…
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How Amplify Credit Union Ditched Fees and Thrived with Kendall Garrison
1:19:29
1:19:29
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1:19:29On this episode of the Digital Banking Podcast, Josh DeTar spoke with Kendall Garrison, CEO of Amplify Credit Union, about shaking up the status quo in the credit union industry. Garrison shared Amplify's commitment to improving members' financial lives, even if it means making tough decisions. They discussed Amplify's guiding principles, the impor…
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How Small Credit Unions Can Compete and Win with Bo McDonald
1:12:18
1:12:18
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1:12:18Small credit unions face big challenges, but does that mean there’s no joy in running one? In this episode of The Digital Banking Podcast, host Josh DeTar sits down with Bo McDonald, Founder and President of Your Marketing Co., to unpack the reality of credit unions under $10 billion in assets. They dive into the importance of mindset, strategic de…
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Building Financial Communities for America's Veterans with Tony Hernandez
1:16:30
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1:16:30In this episode of the Digital Banking Podcast, Josh DeTar speaks with Tony Hernandez, President and CEO of the Defense Credit Union Council (DCUC). They discuss how DCUC advocates for credit unions serving military members and veterans across America. Tony explains how DCUC has expanded beyond its original mission of representing credit unions on …
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Mindset Shifts for Financial Leaders with JR Lay
1:17:08
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1:17:08In the latest episode of The Digital Banking Podcast, host Josh DeTar welcomed JR Lay, Founder and CEO of the Digital Growth Institute. The episode explored Lay’s journey from punk rock musician to digital banking strategist and the lessons he learned along the way. DeTar and Lay discussed how financial institutions can move beyond a defensive mind…
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Beyond ChatGPT: The Hidden Infrastructure Powering AI with JB Baker
1:07:12
1:07:12
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1:07:12On this episode of the Digital Banking Podcast, Josh DeTar spoke with JB Baker, VP of Products and Marketing at Scale Flux, about the often unseen infrastructure behind AI. They discussed the limitations of current technology and where improvements are needed to handle AI’s growth. JB highlighted the "memory wall," which limits data flow to process…
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Community Impact: How Credit Unions Leverage Digital for Good with Tanis Bagby
1:17:32
1:17:32
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1:17:32In this episode of the Digital Banking Podcast, Josh DeTar sat down with Tanis Bagby, Cash Management Officer at P1FCU, to discuss the power of community engagement in the digital age. Bagby shared her career journey at the credit union, highlighting the importance of building relationships with members. She discussed her role as host of P1FCU’s po…
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Building a Digital-First Credit Union Culture with Melanie Kennedy
1:05:29
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1:05:29On this episode of the Digital Banking Podcast, host Josh DeTar welcomed Melanie Kennedy, CEO of Southwest Financial Federal Credit Union to discuss her credit union's journey to becoming a fully digital institution. This transition, planned before the pandemic, accelerated when COVID-19 forced widespread closures. She explained the operational eff…
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Why Financial Education Should Start Early with Kim Butler
1:33:34
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1:33:34In this episode of the Digital Banking Podcast, host Josh DeTar welcomes Kim Butler, founder of Prosperity Thinkers, to discuss the importance of financial education and the path to financial freedom. Kim explains how her early experiences with money shaped her passion for helping others build solid financial foundations, emphasizing the significan…
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The Evolving Role of Security in Banking with Scott Fieber
1:13:10
1:13:10
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1:13:10In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Scott Fieber, Chief Strategy Officer at Cook Solutions Group, to discuss the evolving landscape of community financial institutions (FIs). Scott shares insights on the unique challenges these organizations face, from navigating legacy technology to combating increasingly…
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Why Community FIs Must Rethink Customer Retention with Har Rai Khalsa
1:22:30
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1:22:30In this episode of the Digital Banking Podcast, host Josh DeTar is joined by Har Rai Khalsa, CEO and Co-Founder of Swaystack, to explore the evolving landscape of customer acquisition and retention in community financial institutions. Har Rai shares his unique journey, from his upbringing rooted in community values to his entrepreneurial career foc…
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Building Credit Union Loyalty Through Humor and Innovation with Laszlo Tallai
1:28:09
1:28:09
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1:28:09In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Laszlo Tallai to explore the unique ways credit unions can stand out in the digital age and redefine member experiences. Laszlo delves into the power of humor and unconventional approaches, sharing how a lighthearted April Fool's prank turned into a viral campaign, spark…
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Building a Bank on Trust, Tech, and Niche Services with Andrew Sagliocca
1:25:08
1:25:08
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1:25:08Andrew Sagliocca, Vice Chairman, CEO, and President of Esquire Financial Holdings Inc. and Esquire Bank, joined Josh DeTar on the Digital Banking Podcast to discuss Esquire Bank's unique approach. Andrew explained how the bank focuses on two niche markets: litigation finance and payments. He emphasized the importance of understanding these speciali…
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1
Exploring Open Banking: Global Insights with Sebastien Taveau
1:47:43
1:47:43
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1:47:43In this episode of the Digital Banking Podcast, host Josh DeTar welcomes Sebastien Taveau, an industry expert from Meesteek.ai. Together, they dive deep into the evolving world of open banking, payments, and financial technology. Sebastien shares his insights on the global differences in how open banking is implemented, with particular focus on the…
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CCG Catalyst's Vision for the Future with Tyler Brown
1:11:14
1:11:14
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1:11:14In this episode of the Digital Banking Podcast, host Josh DeTar speaks with Tyler Brown, CEO of CCG Catalyst, a leading digital banking transformation consultant. Tyler offers valuable insights into the evolving landscape of digital banking and the challenges banks face in adapting to new technologies and customer expectations. The conversation div…
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Navigating the AI Landscape in Financial Institutions w/ Shekhar Vemuri
1:24:09
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1:24:09In this episode of the Digital Banking Podcast, Josh DeTar spoke with Shekhar Vemuri, SVP, CTO, VP Analytics at EXL Analytics. Vemuri shared insights on the evolution of AI in banking and its practical applications. Vemuri explained how AI has progressed from basic automation to more complex tasks like understanding unstructured data. He highlighte…
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PrimeBank’s Digital Transformation Journey with Tyler Marshall
1:06:03
1:06:03
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1:06:03In this episode of the Digital Banking Podcast, Josh DeTar sits down with Tyler Marshall from PrimeBank to discuss the bank’s digital transformation journey. Tyler shares how PrimeBank recently undertook a core conversion, challenging traditional banking practices to improve efficiency and better serve their customers. This transformation allowed P…
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Navigating Global Banking Trends: A Conversation with Donat Husjainov
1:21:19
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1:21:19In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Donat Husjainov, Chief Product Manager at XDataGroup, to explore the transformative power of innovation in global banking. Donat shares insights from his diverse experience, highlighting how Estonia's unique ecosystem fosters a culture of innovation and supports a thrivi…
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Optimizing Member Experience in Digital Banking with Chad Ritchie
1:02:59
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1:02:59In the latest episode of the Digital Banking Podcast, host Josh DeTar welcomed Chad Ritchie, CIO at Ventura County Credit Union, for an insightful discussion. Ritchie emphasized the importance of aligning technology strategies with member needs and outcomes rather than adopting new tech for its own sake. He highlighted how data control and innovati…
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Reshaping the Industry: The Rise of Open Banking and Non-Bank Lending with Chris Aliotta
1:16:08
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1:16:08In the latest episode of the Digital Banking Podcast, host Josh DeTar sat down with Chris Aliotta, President and CEO of Quantalytix, to discuss the future of banking and technology's role in transforming the industry. Aliotta shared insights from his journey, which began with a fascination for technology at a young age, eventually leading him to cr…
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The Fusion of Physical and Digital Banking: Insights with Donovan Forrai
1:09:24
1:09:24
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1:09:24In a recent episode of the Digital Banking Podcast, hosted by Josh DeTar, Donovan Forrai, Director of Sales at DBSI, shared insights on the evolving landscape of banking. Forrai emphasized the importance of small-town values and community engagement in financial services. Growing up in the Midwest, he learned early on the significance of losing as …
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Mac Thompson: The Human Side of Banking & Understanding Customer Needs
1:09:50
1:09:50
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1:09:50In a recent episode of the Digital Banking Podcast, host Josh DeTar interviewed Mac Thompson, the Founder and CEO of White Clay. Thompson shared his unique journey from a punk rock surfer kid to a leader in the banking industry, illustrating how his unconventional background shaped his innovative approach to financial services. He discussed the sig…
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Margarete Mucker: Pioneering Change in Digital Banking
1:40:28
1:40:28
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1:40:28In a 100th episode of the "Digital Banking Podcast," host Josh DeTar welcomed Margarete Mucker, a recently retired EVP of Operations from Star One Credit Union. DeTar and Mucker delved into her profound impact on the financial industry and shared personal stories highlighting her career and life decisions. Mucker's narrative began with her early ba…
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Caitlin Brama: Leading Credit Unions with Empathy
1:23:31
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1:23:31In the latest episode of the Digital Banking Podcast, host Josh DeTar interviewed Caitlin Brama, the CEO of Farm Credit Employees Federal Credit Union. Brama shared her unconventional journey to becoming a credit union CEO, highlighting her transition from a branch manager role and the challenges she faced along the way. Her story underscored the i…
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Debbie Miglaw: Navigating Digital Communication
1:01:30
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1:01:30In this episode of the Digital Banking Podcast, Josh DeTar welcomed Debbie Miglaw, Vice President of Digital Solutions and Business Development at Broadridge. Miglaw shared her unique journey from being a national champion in velodrome track racing to excelling in digital solutions and business development. Her early experiences in competitive cycl…
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The Journey of Carrie Forbes From Arts Degree to CEO
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25:32Welcome to another episode of Mind Matters! In today's show, our host Kendall Raessler sits down with the incredible Carrie Forbes, CEO of League Data Limited. Known affectionately as "Miss Technology" within the credit union world, Carrie shares her unique journey from an arts degree holder to a powerful leader in technology and finance. Get ready…
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Evgeny Filichkin: Why Dubai is the Crypto Hub of the World
56:58
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56:58In this episode of the Digital Banking Podcast, host Josh DeTar spoke with Evgeny Filichkin from Keytom. Evgeny shared his journey from Russia to Dubai, exploring the evolution of his career in cryptocurrency and alternative trading. He explained why Dubai has become a premier hub for crypto startups, citing its favorable legal infrastructure and v…
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Overcoming Obstacles: Chad Elledge's Journey to Executive Leadership
28:24
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28:24In this episode, host Kendall Raessler welcomes Chad Elledge, the Executive Vice President and Risk Officer for Texas Heritage National Bank. Chad takes us on a fascinating journey from his early days in East Texas to earning a computer programming degree from Texas A&M, and eventually transitioning into the banking sector in an unconventional path…
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The Radical Transparency Approach: Insights from Amplify's CEO Kendall Garrison
26:04
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26:04In this episode, we delve into Kendall's remarkable leadership journey, including his unexpected challenges when he took over as CEO just nine weeks before the pandemic hit. Kendall shares how his commitment to radical transparency and fee-free banking has revolutionized Amplify, improved employee engagement, and provided better financial solutions…
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From Call Centers to Digital Banking: Zach Eychaner's Journey
1:21:28
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1:21:28In this episode of Digital Banking Podcast, host Josh DeTar interviewed Zach Eychaner, VP of Digital Experience at ELGA Credit Union. They explored the crucial role of digital strategy in credit unions, emphasizing the need for personalized member experiences and the importance of staying true to the organization's mission. Eychaner shared his insi…
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Overcoming Challenges: Steve Afdahl's Journey Transforming Greenbelt and Trust
30:52
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30:52In this episode, we're joined by a very special guest, Steve Afdahl, a CEO of Greenbelt and Trust with a remarkable journey. we'll explore Steve's unique approach to leadership, the challenges of transitioning from a larger network to a singular focus, and his dedication to promoting equality in the workplace. Steve will also share valuable insight…
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Nurturing a Close-Knit Company Culture with Christopher Weaver
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34:45In today’s conversation, Chris opens up about inheriting the bank at a young age and evolving his role from marketing director to president. He shares insights into the incredible growth of the bank, from $56 million to nearly $700 million in assets, all thanks to a supportive team and dedicated employees who Chris treats like family. We'll explore…
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Navigating Risk and Innovation in Credit Unions with Mike Tranum
1:35:00
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1:35:00In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Mike Tranum, CIO of DuPont Community Credit Union, for an engaging discussion on risk management, innovation, and member experience. Tranum emphasized the value of diverse generational experiences in corporate problem-solving, sharing personal anecdotes about his unique approa…
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Mastering the CEO Role: George De La Rosa Shares Transformation Journey at Luminus Financial
26:07
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26:07In this episode of Mind Matters, host Kendall Raessler delves into the high-stakes world of CEOs with guest George De La Rosa, CEO of Luminus Financial. George shares his remarkable journey in the credit union industry spanning 30 years, from his early days to becoming one of the youngest CEOs in Canada. Together, they explore the emotional and bus…
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CEO Insights: PJ Wharton on Leadership and Growth Strategies at Yampa Valley Bank
23:26
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23:26In this episode, we sit down with PJ Wharton, President and CEO of Yampa Valley Bank, who shares his incredible journey from his early days in Pennsylvania to leading a top community bank in Steamboat Springs, Colorado. PJ delves into the importance of community, the value of people in the banking sector, and how he navigated his initial days as CE…
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