Best Adam Grainger Podcasts (2025)

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Ep. 1 - Why Care About CX (Client Experience)? 24:43

2h ago24:43

24:43

Unlock the secrets to outperforming your competition in financial services by prioritizing client experience (CX)—a strategy that’s proven to drive real results and customer loyalty. In this inaugural episode of Competitive CX, host Melanie Amor is joined by Hamish Taylor—an award-winning former CEO renowned for championing customer-focused change—…

1
Ep. 2 - What Is CX and Who Should Own It? 30:30

2h ago30:30

30:30

Supercharge your financial services strategy by discovering what client experience (CX) really means—and why having the right CX ownership is the key to sustained competitive advantage. In this episode of Competitive CX, host Melanie Amor is joined by industry leaders Hamish Taylor (award-winning former CEO and master of customer-led transformation…

1
Ep. 3 - Cultures That Kick CX Down the Road 26:26

2h ago26:26

26:26

Struggling to drive client satisfaction in financial services? Discover why organizational culture can make or break your customer experience strategy—and learn actionable ways to get your team truly invested in CX. In this episode of Competitive CX, host Melanie Amor welcomes customer experience innovator Hamish Taylor and CX measurement expert Ad…

1
Ep. 4 - Organisational Structure Gets in the Way of CX 23:42

2h ago23:42

23:42

Unlock powerful CX strategies to revolutionize client experience in finance as we dive into the real obstacles that financial organizations face in building a truly client-centric culture and improving client engagement. In this episode of Competitive CX, hosts Melanie Aimer, Adam Grainger and Hamish Taylor dissect how traditional organizational st…

1
Competitive CX Trailer 1:06

14d ago1:06

1:06

Welcome to Competitive CX, the podcast that dives deep into client experience in the financial services industry. Hosts Melanie Aimer, Adam Grainger, and Hamish Taylor guide listeners through the critical role of client experience (CX) and share insights on navigating its challenges and opportunities. With over 20 years of experience, Melanie Aimer…

1
Ep 18 - From Australia to Norway w/ Sally Grainger 37:26

5+ y ago37:26

37:26

With studying abroad coming to an end, Sally Grainger and I reflect on our time in Norway. From our initial expectations to the wonderful memories that were created, there is a lot to share!By Ben Jourdan

1
Ep 17 - Abroad in Norway! w/ Adam Woolcott 29:32

5+ y ago29:32

29:32

Live from Bergen, Norway! I sit down with my new roommate Adam Woolcott form Brisbane, Australia. We talk about what its like coming to Norway and some of the things we have done so far. We also talk about the eco-friendliness of Norway and global climate problems around the world.By Ben Jourdan

1
Ep 16 - Space X & Elon Musk w/ Maddox Trujillo 29:47

6y ago29:47

29:47

Talking everything from Falcon Heavy to Tesla, Neuralink and more! Maddox Trujillo a true Elon Musk fanatic joins me to discuss what the future will look like in technology. Will we ever return to the moon? Will everyone be driving an electric car soon? If you like the podcast please leave a 5 star rating and subscribe!!…

1
Ep 15 - Community Involvement & History Education w/ Samira Ali 30:46

6y ago30:46

30:46

Getting involved in your local community is something important that everyone should do. Samira Ali is someone who stands up for what she believes in and strives to make a difference. From volunteering to traveling to history education, Samira was a great guest and an honor to have on the podcast.By Ben Jourdan

1
Ep 14 - Becoming A Teacher w/ Christina Craig 28:21

6y ago28:21

28:21

On the journey to becoming a teacher, I sit down with Christina Craig to talk about our time together at our summer internship and more. What makes a great teacher & Is teaching meant for everyone? Business Inquiries: [email protected] Ben Jourdan

1
Ep 13 - From Lebanon To America w/ Jamal Moussa 28:24

6y ago28:24

28:24

From Abu Dhabi to Madison, Wisconsin. Jamal has lots to say about his experiences living across the globe. Learn more about Lebanese food and culture. Jamal is here to put Lebanon on the map and inform more people about the wonderful country!By Ben Jourdan

1
Ep 12 - Phone Addiction & Productivity w/ Aisha Said 33:34

6y ago33:34

33:34

Are we too addicted to our phones and constantly being connected? Aisha gives us her own experience with her phone usage and strategies to unplug every now and then.By Ben Jourdan

1
Ep 10 - Dating In College w/ Annie Nguyen 27:59

6y ago27:59

27:59

The challenges of dating in college with Annie Nguyen. How to communicate and manage your time for an effective relationship.By Ben Jourdan

1
Ep 9 - Not Playing It Safe With Immigrant Parents w/ Vaishnavi Venkat 32:33

6y ago32:33

32:33

So... Are you going to become a doctor? This week I sat down with Vaishnavi Venkat to talk about dealing with immigrant parents and their standards. Why playing it "safe" is not always the best option and how she chose a different route. Business Inquiries: [email protected] Ben Jourdan

1
Ep 8 - From Finland To America w/ Aisha Said 32:02

6y ago32:02

32:02

What are the differences between Finland and America? In this episode, we sit down with Aisha Said to talk about her experiences of moving to America during high school and how it's different from Finland. Business Inquiries: [email protected] Ben Jourdan

Podcasts Worth a Listen

Adam Grainger Podcasts

Podcasts Worth a Listen

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Competitive CX | Conversations for Financial Services Professionals Tackling Client Experience Challenges

Melanie Aimer, Adam Grainger, Hamish Taylor

1
College Conversations

Ben Jourdan

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Ep. 1 - Why Care About CX (Client Experience)? 24:43

1
Ep. 2 - What Is CX and Who Should Own It? 30:30

1
Ep. 3 - Cultures That Kick CX Down the Road 26:26

1
Ep. 4 - Organisational Structure Gets in the Way of CX 23:42

1
Competitive CX Trailer 1:06

1
Ep 18 - From Australia to Norway w/ Sally Grainger 37:26

1
Ep 17 - Abroad in Norway! w/ Adam Woolcott 29:32

1
Ep 16 - Space X & Elon Musk w/ Maddox Trujillo 29:47

1
Ep 15 - Community Involvement & History Education w/ Samira Ali 30:46

1
Ep 14 - Becoming A Teacher w/ Christina Craig 28:21

1
Ep 13 - From Lebanon To America w/ Jamal Moussa 28:24

1
Ep 12 - Phone Addiction & Productivity w/ Aisha Said 33:34

1
Ep 10 - Dating In College w/ Annie Nguyen 27:59

1
Ep 9 - Not Playing It Safe With Immigrant Parents w/ Vaishnavi Venkat 32:33

1
Ep 8 - From Finland To America w/ Aisha Said 32:02