In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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Workforce Engagement Podcasts
Welcome to The Safety Meeting, the podcast that makes you smarter about current trends and best practices in workforce safety. From employee engagement to actionable data, and everything in between, tune in to hear how you can work more safely.
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In this podcast, former corporate strategy and marketing leader turned workplace empathy consultant, Rebecca Dhrimaj, explores recipes for success in creating an inspired workforce using three key ingredients (E3): leading with empathy to engage and empower. Each episode features insightful conversations from inspiring professionals across industries and functions who share their experiences and strategies for cultivating a meaningful and fulfilling workplace culture. Tune in to transform yo ...
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The Action Catalyst interviews top leaders and achievers, sharing hard-earned tips and advice to help you uncover your inspiration and gain valuable insights to overcome setbacks, defeat mediocrity, and reach your goals in life, business, and beyond. Southwestern/Great American, Inc., dba Southwestern Family of Companies, for itself and its related entities and their assigns, reserves and retains all rights to their copyrighted materials and trademarks contained in this podcast.
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Are you busy building your business, but can’t find the talent you need to sustain your growth? Look no further than ISANS supports for employers to help attract and retain immigrant talent.
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The Manufacturers’ Network is where manufacturing leaders, plant managers, and industry innovators come to talk straight about what’s working and what’s not, on the shop floor and beyond. Each week, host Lisa Ryan sits down with people who live and breathe this business: operations executives, HR directors, engineers, and founders who are building stronger teams and smarter systems in the face of nonstop change. Listeners gain real-world insights on: • Employee retention and workforce engage ...
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Culture in Action is all about the practical steps HR leaders are taking to transform workplace culture. Tune in to discover actionable tips, real-life examples, and expert advice on designing a workplace culture that drives engagement, retention, and business performance.
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We create systems of accountability to turn generational challenges into leadership wins.
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The podcast that tackles trending topics in the employee benefits and HR world… and hopefully entertains along the way. Tune in biweekly to stay informed of the latest trends and industry insights to help you develop an exceptional workplace.
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Global Minnesota’s mission is to promote international understanding and engagement.
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The BE 4 ALL initiative is a joint effort of SMACNA, SMART, and the International Training Institute (iTi). BE 4 ALL seeks to positively impact the industry’s work culture so that SMACNA contractors can attract and retain the best and most skilled workforce possible regardless of race, gender, religion, sexual orientation, ethnicity, or nationality. For this program, Dushaw Hockett will serve as host as he talks to members of the Sheet Metal and HVAC industries about some of the most critica ...
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The ASHHRA Podcast is where healthcare HR leaders come to connect, learn, and lead. Hosted by Bo Brabo and Luke Carignan of The Bo & Luke Show, each weekly episode dives into the real challenges and innovations shaping today’s healthcare workforce. From leadership development and employee engagement to workforce strategy, policy updates, and the latest HR data, this podcast brings practical insights straight from the experts who are redefining what it means to work in healthcare. Through aut ...
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Temporary staffing doesn’t have to be a headache — it can actually keep you several steps ahead of your competitors. Welcome to Workforce Insider, by Indeed Flex — the podcast for forward-thinking HR, Procurement, Ops, and Finance leaders; providing the antidote to juggling multiple agencies, and dealing with inconsistent worker quality and spiraling recruitment costs. We cover all the main pain points when it comes to workforce management — from project delays and low staff engagement, to h ...
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B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Customer Experience & Employee Engagement
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McGohan Brabender Side Affects: Disrupting Health Care
Employee Benefits | Health Care | Wellness | Leadership | Health Management | Innovation | Human Resources | Employee Engagement | Consumerism | Business | McGohan Brabender | Side Affects | Side Effects
Side Affects Producer Kenzie McEvily, joined by her guest hosts, spotlights invited industry experts to discuss their best practices that disrupt the norm of health care, leadership, and business. Side Affects: A podcast that prompts you, as an employer, to think differently about the needs of your people and your company. We encourage you to take action by taking a deep look into benefit strategies that will transform your workforce engagement, i.e., diversity, compliance, mental health, an ...
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🌟 Discover the future of HR with The HR L&D Podcast! 🎧 Get ready for actionable advice, innovative strategies, and transformative HR insights from top human resources industry leaders. 🌍 🔍 We dive deep into issues impacting people management, leadership, inclusion, wellbeing, employee engagement, DEI, and culture development. This show can be your key to optimising your knowledge to unlock the potential of your workforce and elevate company performance. If you're in HR, you can't afford to m ...
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Welcome to HR Disrupted, the podcast where Lucy Adams and guests reimagine traditional HR practices for a more agile, people-centric future. Each episode dives into innovative approaches for leaders and HR professionals, offering practical advice on leadership, employee engagement, and organisational culture. As CEO of Disruptive HR, the go-to agency for innovative people practices for the last ten years, Lucy brings fresh perspectives and solutions to the ever-changing challenges of modern ...
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Exploring the science, people, and practices shaping better buildings. The Building HVAC Science Podcast dives deep into the technical and human sides of heating, ventilation, air conditioning, and building performance. Hosted by industry veteran Bill Spohn, CEO, and co-host Eric Kaiser, Industry Engagement Manager at TruTech Tools the show brings together decades of hands-on expertise with a passion for advancing the craft of HVAC. With nearly 240 episodes and counting, the podcast features ...
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The Multifamily Tech Gurus Podcast Series brings you the latest real-world experiences of PropTech innovator Kerry W. Kirby and technologist James W. Lancaster. Kerry and Jimmy live on the technology side of the multifamily housing industry. Kerry has built an award-winning company, 365 Connect, the multifamily industry's leading innovator in AI-driven marketing, leasing, and resident engagement platforms, that he founded over two decades ago, and Jimmy leads product development at the compa ...
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The conversational-style podcast focuses on interviews and discussions with nonprofit thought leaders for all levels of nonprofit engagement and interests. Our shows are relevant for everyone from Board Members and CEOs to program and fundraising staff. Our first 40 episodes, focused on wellness—how nonprofit leaders balance personal and professional commitments while navigating the demands of the sector. Now, in Season 5 - 8, we’re taking it a step further. The next four seasons, we’re divi ...
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The podcast dedicated to unraveling the intricate dynamics of workforce satisfaction in today’s fast-paced work environment.
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The power of Data is undeniable. And unharnessed - it's nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what's possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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The effects of poor supervision in the workplace have never been more impactful or costly to the bottom line. Join Joe White of AEU LEAD as he explores the soft skills that matter most for front-line managers. Regardless of the industry, if your job performance is dependent upon the results of direct reports, this show is for you!
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An informal and informative podcast series about all things engagement. The best businesses know that if you look after your workforce they will look after you, if you engage with your customers, they will keep coming back and if you keep your community connected, they will feel more engaged. But what are the best ways to do all of these things? In this series, Engage Solutions Group CEO Phil Wedgwood chats to clients, industry experts and influencers to broaden and deepen everyone's underst ...
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Discussions about work that ignite real and lasting change. Learn more at www.icf.com
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Are you confident about how to create the best workplace, from the inside out, where people are put first? Does your workforce share a clear sense of purpose, are they secure about change, do they know how to reduce stress, anxiety and the risk of burnout? Are you sure that productivity in your company is not diminished by presenteeism or staff turnover? This podcast features mini-series’ that delve into these topics and more, that have never been more important. As a psychologist, I get ben ...
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HR and People Ops can be challenging, but there's a community of others who've been in your shoes. HR Superstars is the podcast from 15Five that connects you with confident and respected strategic people leaders who have conquered a myriad of challenges and now have valuable and actionable insights to share. In each episode, our host, Adam Weber, VP of Community at 15Five, will talk to some of the world's leading innovators in the HR/People Ops space willing to share their insights and advic ...
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Engaging Leader is a show that shares principles to communicate, engage, and lead with greater impact. This podcast helps you inspire trust, passion, and action.
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The Mason Duchatschek Show is a leadership and business podcast for CEOs, business owners, sales leaders, and HR executives who want smarter teams, stronger cultures, and better results without relying on guesswork, trends, or management fads. Hosted by Mason Duchatschek, an Amazon.com #1 bestselling author of People Matter Most and Inclusive Leadership, the show draws on ideas and insights that have earned features in Selling Power, Entrepreneur, and The New York Times. Mason is known for a ...
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Welcome to All Things Saine, the enlightening radio show hosted by Jason Saine. Tune in to WSIC every Wednesday at 11am as Saine takes you on a journey through the latest news, legislative updates, and insightful discussions on a wide range of topics that impact our communities. About Jason Saine All Things Saine is hosted by Jason Saine, a former public servant and a respected member of the North Carolina House of Representatives. With a deep passion for his constituents and a commitment to ...
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Workforce Health Engagement | corporate wellness, consumerism, communication & more | hosted by Jesse Lahey, Aspendale Communications
Jesse Lahey
Integrated strategies to improve your employees’ health and productivity – and to protect your bottom line.
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OneDigital’s Employer Advisory Podcast features commentary on the latest happenings that impact health care, business and the workplace.
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The Mobile Workforce Podcast is centered around conversations with experts who have been where you are and have made it to the other side. Each week, our trailblazing guests share their experiences to inspire change, challenge the status quo and share what it takes to travel the road to profitability while managing a remote workforce. If you are looking to improve your operational efficiency and champion processes that maximize profit, these conversations will lead you and your team to the c ...
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Presented by the Greater San Antonio Chamber, this podcast spotlights the voices shaping the future of our region. Join us as we sit down with business and community leaders to explore the ideas, initiatives, and innovations driving economic growth, workforce development, civic engagement, and quality of life in San Antonio. Since 1894, the Chamber has championed local business as a force for good—supporting our military, infrastructure, education, and community well-being. Through these con ...
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Improving health literacy — the ability to understand and act on health information — is key to improving health outcomes and lowering costs. Welcome to 'The Health Literacy 2.0 Podcast'; the podcast series from EdLogics where we talk with business, HR, health, and community leaders and explore unique, data-driven, and effective behavior-changing solutions that can help improve people’s health literacy and increase their engagement with health and wellness programs. For show notes and bonus ...
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Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture. Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past gue ...
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The Workforce Success Podcast is designed for business leaders & employees desiring to create a meaningful and effective work culture. Host, Deo Mwano has over 10 years of experience helping organizations maximize their reach and impact by providing human-centered solutions We advise and strategize on organizational climate and culture, managerial coaching, change management, establishing a DEI office, tools for employees to maximize engagement, methods to strengthen communication and collab ...
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Insights is an original series from Emplify that explores extraordinary advances in people performance and business outcomes through workplace science and...well, insights. You'll learn from Emplify CEO and Co-Founder Santiago Jaramillo as he discusses culture and engagement - and takes a deep dive into the specific questions that are top of mind for people-first leaders. Nicole MacLean, Director of Relationship Marketing at Emplify, will be your guide as we learn from Santiago on how to bre ...
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Welcome to WFM Unfiltered Real conversations. Practical insights. Smarter workforce strategies. If you're responsible for workforce management, operations, or service delivery, and it feels like performance, planning, and people management are all happening under pressure — you're in the right place. WFM Unfiltered is the go-to podcast for operations leaders, contact center professionals, and senior executives who want fresh thinking and real-world solutions. Hosted by Irina Mateeva, a globa ...
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Join us as we explore the latest trends in workplace technology, employee engagement, and HR transformation. From automation to employee self-service, we break down how businesses can create a more efficient, transparent, and empowered workforce. Whether you’re an HR professional, business leader, or employee looking for insights, this podcast is your go-to source for workplace innovation
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The Department of Veterans Affairs Human Capital Services Center proudly presents Are You Future Ready: AdVAncing Your Professional Development, a podcast about the skills you need to thrive at work and in life. In each episode Amy Parker, VA’s Chief Learning Officer, and learning leaders from across VA will share strategies you can use to develop essential skills like emotional intelligence, problem solving, and critical thinking. Listen in as podcast guests share insights gained from leadi ...
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For nearly a decade, this podcast has explored how people, organizations, and technology shape the future of work. Now, as The Adaptive Futures Podcast, the journey continues with deeper conversations about what it means to adapt and thrive in an age of Ai and constant disruption. Each week, host Al Adamsen sits down with executives, innovators, and change-makers to hear their personal stories—how they got to where they are, what they’re working on today, and what they believe the future of ...
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Catalyst, Launch by NTT DATA’s podcast hosted by Tammy Soares, puts humans at the heart of transformation. Each week, visionary leaders and changemakers share how creativity, technology and human insight are reshaping business, culture and the future of work. From platform innovation to AI and design leadership, Catalyst isn’t just about what’s next in tech — it’s about shaping business, technology, and culture through a human lens and spotlighting the visionaries paving the way forward. Lea ...
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The "Career Readiness for All" podcast is hosted by the Coalition for Career Development (CCD) Center, industry-led nonpartisan coalition committed to making career readiness the first priority of American education and dedicated to transforming career development through priorities including education reform, research initiatives, stakeholder engagement, and more. Join us as we speak with different subject matter experts on the topic of career readiness.
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We are in a divisive era, but not everybody is divided. These are the stories of people coming together to develop long-lasting solutions to difficult policy obstacles. We share stories about education, agriculture, American Indian/Alaska Native communities, energy, public land management, health, and emerging technologies.
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Helping Navigate the Journey of Aging and Caregiving (formerly the Coach's Corner). Hosted by Matthew Gallardo, Senior Director of Community Engagement at Messiah Lifeways.
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If you're a CEO, executive, or organizational leader looking for real-world strategies to drive sustainable growth, boost workforce performance, and lead with confidence in a time of constant change — this podcast is for you. Each episode delivers high-impact, actionable insights drawn from the deep research behind Nicholas Webb’s multiple #1 bestselling books, and from his hands-on experience advising some of the most respected brands in the world. In just 8 to 14 minutes, you’ll walk away ...
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EP251 Innovation in HVAC: The Quiet Shifts That Matter Most With Bill Spohn (December 2025)
21:22
21:22
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21:22Quotes from the Episode: "Innovation in HVAC isn't one big breakthrough. It's a series of quieter shifts that slowly change how we work." "The future of HVAC depends on the people who measure, verify, and continuously improve." "Collecting data is getting easier. Interpreting it well is where the real value lives." "True innovation isn't about chas…
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Ron Alford, Senior Partner and a Professional Sales and Leadership Coach at Southwestern Consulting, lays out his holistic approach to coaching. Hear Ron and Josh's full interview in Episode 217 of The Action Catalyst.
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By Southwestern Family of Podcasts
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By Southwestern Family of Podcasts
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The Data-Driven Leader's Guide to Navigating Change in 2026
35:31
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35:312025 was a breakthrough year for AI adoption, with new tools enabling seamless integration between business and technical teams. Organizations leveraged AI to improve operations, enhance decision-making, and unlock growth opportunities, though not without challenges. In this episode, Jess Carter sits down with Michael Schwarz, Senior Vice President…
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Innovation at the Edges: An Action Catalyst Panel (AI, Technology, Security, Business)
30:10
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30:10Vice President of Information Technology for the Southwestern Family of Companies, Ed Solima, and Training and Development Manager for Southwestern Consulting, Chad Rothermich, examine recent changes in AI and other tech, and offer an in-depth use case as well as some guiding principles for vetting potential tools and vendors, engaging stakeholders…
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REPLAY: High Performance, Low Engagement: An Overlooked Business Risk
41:15
41:15
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41:15High performers are often seen as the ones you don't have to worry about. But behind consistent output and quiet competence, there can be early signs of burnout and disengagement. In this episode, Melanie Naranjo joins Karina Young to challenge how companies define top talent and why performance without support leads to retention risk. Melanie, Chi…
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From the archives: Reinventing the healthcare experience with Keena Patel-Moran
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33:14In this episode from the archives Tammy sits down with Keena Patel-Moran, the Healthcare and Lifesciences Industry Lead at Launch by NTT DATA. Keena and Tammy discuss ways to improve the industry and give patients the support they need and deserve. They discuss why doctors should look beyond just symptoms and make a case that improving healthcare p…
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The HR and Work Trends That Will Matter in 2026
25:51
25:51
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25:51In this episode, Lucy Adams and Karen Moran take stock of the people and work trends that are likely to shape 2026. Drawing on what they’re seeing across organisations right now, they focus on the changes that genuinely matter for HR and leaders, from shifting employee expectations to the growing pressure on organisations to operate with greater tr…
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Welcome to All Things Saine, the enlightening radio show hosted by Former North Carolina House of Representative Jason Saine. Tune in to WSIC every Monday at 3pm as Former Representative Saine takes you on a journey through the latest news, legislative updates, and insightful discussions on a wide range of topics that impact our communities. All Th…
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Unleashing Business Discipline Without Killing Creativity with Chris Hallberg
29:54
29:54
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29:54In this episode of The Manufacturers Network Podcast, Lisa Ryan sits down with Chris Hallberg, a veteran entrepreneur, business coach, and the original "Business Sergeant." As one of Colorado's first EOS Implementers, Chris has helped more than a hundred companies transform chaotic teams into aligned, accountable, and energized organizations. Toget…
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Why Most Leaders Think They Have a Marketing Problem When They Actually Have a Clarity Problem
44:39
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44:39Most business leaders believe they have a marketing problem. In reality, they have a clarity problem. In this episode of The Mason Duchatschek Show, Mason Duchatschek sits down with branding and positioning expert Luna Battalia to explore why so many capable business owners, CEOs, and executives struggle to clearly articulate what makes them differ…
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EP250 Beyond the Equipment: Reflections on 250 Episodes of HVAC and Building Science with Eric and Bill (December 2025)
32:36
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32:36Quotes from the Episode: "Good building systems don't start with equipment—they start with a plan and a thoughtful process." "Most comfort problems aren't equipment problems; they're building problems we haven't taken the time to understand." "If even one episode helps someone take the next step in their career, then it's all been worth it." Episod…
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Alex “Sandy” Pentland, a Professor at MIT, a Stanford University Fellow, and one of the most cited computational scientists in the world, explains the misunderstood issues around artificial intelligence, including alignment and human centricity, and shares the way you can apply AI in your business straight away that he calls "a little bit of genius…
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As the year comes to a close, host Jarrett Ransom pauses to reflect on another milestone for Nonprofit Nerd Impact Unleashed; 80 episodes and a season filled with insight, resilience, and heart. In this special post-holiday episode, Jarrett acknowledges the exhaustion, complexity, and emotional weight many nonprofit leaders carry at year’s end, whi…
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Host Adam Outland wishes all of our listeners a very "Catalyst" Christmas!By Southwestern Family of Podcasts
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The Hidden Risks Of Workplace Celebrations And How To Fix Them | HR L&D Podcast Christmas Special
44:04
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44:04This episode is sponsored by Deel. Ensure fair, consistent reviews with Deel’s calibration template. Deel’s free Performance Calibration Template helps HR teams and managers run more equitable, structured reviews. Use it to align evaluations with business goals,reduce bias in ratings, and ensure every performance conversation is fair, consistent,an…
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Action Catalyst host Stephanie Maas shares what's keeping her spirits merry and bright at this magical time of the year, and her wishes for all of our listeners.
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Everybody Matters with Bob Chapman, Bob Quinn, and Zach Mercurio
21:03
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21:03In this special holiday episode, host Rebecca Dhrimaj reflects on the powerful conversations she had in 2025 with Bob Chapman, chairman of Barry-Wehmiller, and Bob Quinn, professor emeritus at the University of Michigan Ross School of Business, to explore what human-centric leadership truly looks like in times of change and uncertainty. Rooted in e…
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REMASTERED: Repairing Broken Relationships, with Ron Alford and Josh Hudson (Sales, Responsibility, Coaching, Accountability)
20:30
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20:30Ron Alford, Senior Partner and a Professional Sales and Leadership Coach at Southwestern Consulting, and Josh Hudson, CEO of Hudson's Furniture, cover the unique relational challenges of operating in a family business, how to establish a rhythm quickly with coaching, identifying patterns in yourself, learning to accept but also to question, and let…
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Five themes that defined 2025: With Tammy Soares
11:21
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11:21This week on Catalyst, Tammy recaps her favourite moments from the past year. She recaps the key themes that came up time and time again across conversations with almost 50 leaders across various industries - the human side of AI, authentic leadership, designing with people not for people, reinventing work and technology as possibility. There was m…
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#75: Alconost CCO Ilya Spiridonov on prioritizing localization in the B2B marketing funnel
19:54
19:54
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19:54"Despite the global opportunity available to so many businesses, most are constrained by finite resources. So, the more interesting question isn't "what should we translate?" but rather, "what's the real cost of not localizing the right customer touchpoint, and how do you even begin to calculate that risk?" Agility requires more than just speed; it…
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Welcome to All Things Saine, the enlightening radio show hosted by Former North Carolina House of Representative Jason Saine. Tune in to WSIC every Monday at 3pm as Former Representative Saine takes you on a journey through the latest news, legislative updates, and insightful discussions on a wide range of topics that impact our communities. All Th…
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Building a Legacy of Quality and Creativity in Manufacturing with David Socha
27:04
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27:04Building a Legacy of Quality and Creativity in Manufacturing with David Socha In this episode of The Manufacturers Network Podcast, host Lisa Ryan chats with David Socha, CEO of Beverly Hills Teddy Bear Company. David shares how he built a family business focused on creativity, ethics, and global adaptability in the world of plush toys. Whether you…
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Revolutionizing HR: AI's Role in Modern Learning & Development
52:54
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52:54In this episode of the HR L&D Podcast, host Nick Day sits down with John Kannapell, President and COO of Cypher Learning, to explore how AI is reshaping learning and development and what this means for the future of HR. The conversation covers why traditional LMS models are no longer fit for purpose, how AI native learning platforms are collapsing …
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EP249 The Hidden Hazards: CO, H₂S and the Tech Behind Modern Gas Detection With Dave Massner from Sensorcon (December 2025)
46:05
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46:05Episode quotes: "Hydrogen sulfide doesn't announce itself. It can drift in, hit your mucus membranes, and start causing real harm before you know it's there." "You can't treat sensor response like magic—it's physics, chemistry, and smart filtering working together to tell you what's actually happening in the space." In this episode, Bill & Eric sit…
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The Return of Disrupt Dublin with Ben Geoghegan
14:50
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14:50With the support of Personio, we’re bringing Disrupt back to Dublin with a format built for action: five-minute lightning talks, auto-advancing slides, and zero fluff. After years of webinars and multitasking, Dublin gets a night where ideas hit hard, conversations move fast, and the network you build matters. Ahead of the festive break, Bill Banha…
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Cash Flow, Budgets, and Financial Literacy with Deb Nelson
23:47
23:47
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23:47In this episode of Nonprofit Nerd®: Impact Unleashed, host Jarrett Ransom sits down with Deb Nelson, Tax Partner at Eide Bailly, to unpack the financial fundamentals every nonprofit leader needs to understand. With more than 20 years of experience serving the nonprofit sector, Deb shares practical insights on managing cash flow, building collaborat…
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Lease Execution 2.0: Turning Approvals into Instant Transactions
22:18
22:18
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22:18Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they take on one of the most costly breakdowns in the leasing journey: the gap between renter approval and a signed lease. While operators invest heavily in marketing, screening, and lead conversion, deals are still lost every day due to sl…
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CLIP: Double-Time Part Time for Full-Time Free Time
1:38
1:38
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1:38Angie Moss, Sales and Leadership Coach and Certified Trainer with Southwestern Consulting, shares how her coaching client adopted the productive mindset of working ON your business rather than IN your business. Hear Angie and Brad's full interview in Episode 150 of The Action Catalyst.
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Breaking the Mold & Making Bold Moves in 2026 With Crystal Boysen
41:39
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41:39If HR wants to evolve, doing things the same way year after year won't cut it. Change requires bold, new strategies. In this episode of HR Superstars, Karina Young is joined by Crystal Boysen, Chief People Officer at Sprout Social, to challenge traditional HR thinking around risk, planning, and employee value. Crystal discusses why fear-based polic…
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Why the Future of Work Depends on Valuing Experienced Talent with Lisa Taylor
40:05
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40:05What if the biggest disruption to work isn’t AI, automation, or hybrid models—but a 100-year-old idea about when careers are supposed to peak and decline? In episode 868, Pauline James speaks with Lisa Taylor, CEO of Challenge Factory, about why traditional career models are fundamentally broken in a world where many people will live well into thei…
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#199 - The Evolving Role of HR Leaders in the Age of AI
35:24
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35:24In this returning episode of The ASHHRA Podcast, co-host Luke Carignan sits down with Jeff Knapp, for a timely and candid conversation about artificial intelligence, workforce transformation, and what it truly means to lead with humanity in an age of rapid automation. Jeff brings a rare and powerful perspective to the discussion. With a career span…
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The 5 Unseen People Challenges Leaders Must Face in 2026
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30:01As we approach a new year, I’m urging leaders and managers to pause and reflect - it’s time for strategic, actionable thinking about how we’ll lead into 2026. Expectations at work have changed, people have changed, and the way organisations respond needs to change too. I’m sharing the five people challenges that simply can’t be ignored if you want …
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2025 OSHA Year-End Reporting with Amanda Rawls
30:12
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30:12In this episode of The Safety Meeting, we welcome back Amanda Rawls, Director of EHS Field Services at KPA, to discuss OSHA year-end reporting requirements and recent updates for 2025. Amanda, with over 20 years of safety experience in the automotive industry, provides a high-level overview of the OSHA 301 form, 300 log, and 300A summary, and the i…
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The Untapped Power of Predictive Analytics in Hospitals
32:37
32:37
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32:37With the right data foundation, hospitals can better support medical staff and improve patient outcomes. Tony Pastorino, commercial health strategy lead at Resultant, joins Jess Carter to discuss how data-driven insights are transforming hospital efficiency. Tony shares his experiences from overseeing information systems at IU Health. He also highl…
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In this powerful episode, Debi Lynn opens up about her extraordinary journey through loss, grief, and resilience after losing her four-month-old son and her job in the same week. She shares how a moment of crisis became the turning point that helped her rebuild her life with the support of her community. Today, Debi empowers women to transform pain…
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Stop Measuring Hours. Start Measuring Impact. A Leadership Conversation.
38:27
38:27
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38:27About This Episode In this episode of The Mason Duchatschek Show, Mason Duchatschek sits down with Stephen Puri, a rare leader who has built teams and products at the highest levels of both Hollywood and the startup world. Stephen Puri brings real-world credibility to this conversation. He worked as a studio executive and film producer on major mot…
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Upskill or Be Outpaced: Leading People Through AI, Skills Gaps, and Constant Change with Jennifer McClure
34:33
34:33
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34:33In this episode, Bill Banham sits down with Jennifer McClure, founder of DisruptHR, to explore how HR leaders can turn people strategy into measurable business results, build credible investment cases, and lead in an era where AI is reshaping work faster than plans can keep up. We start by tackling one of HR’s toughest barriers: resistance. Why do …
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Send us a text In this final episode of Keystone’s 50th anniversary series, we explore The Invisible Hand of Keystone—the lasting, often unseen impact of collaborative work that continues long after a dialogue ends. From the Keystone Science School to the Forum for Collaborative HIV Research, Field to Market, the Sustainable Purchasing Leadership C…
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AI, Performance, and the Modern Agent with Steve Morrell
46:32
46:32
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46:32AI is saving contact centers time, but is it actually making life better for agents? In this episode of Working Smarter, Dave Hoekstra chats with Steve Morrell from ContactBabel about new research into agent burnout, the evolving role of the agent, and what really happens when productivity goes up but KPIs don’t change. From AI-powered self-service…
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Shared Wisdom, with Dr. Alex Pentland (AI, Technology, Business, Data Science)
27:07
27:07
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27:07Alex “Sandy” Pentland, a Professor at MIT, a Stanford University Fellow, and one of the most cited computational scientists in the world, dives into the misunderstood issues and opportunities around artificial intelligence, including alignment, human centricity, how different nations are handling the new tech, and the application you can put to wor…
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Building trust in AI with small language models: With Namee Oberst
39:40
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39:40This week on Catalyst Tammy speaks with Namee Oberst, co-founder of LLMWare about her unique journey into AI. Namee spent years as a corporate attorney and is now developing small language models for legal and financial organizations. She’s solving for the pain points that she experienced for years. Namee and Tammy discuss the importance of small l…
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HR doesn’t struggle with not having enough data - we’ve got tons of it. Engagement scores, churn and absenteeism rates, performance ratings, DEI metrics - the works. But can we honestly say we’re brilliant at using that data to drive our people strategies? The answer is probably, “not yet.” So, this episode explores how we can get better at turning…
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#74: Maximizing the value of your partnerships with Peter Fogelsanger
29:21
29:21
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29:21Are most of your channel partners producing very little value for your business? Agility requires more than just signing up partners; it demands a dynamic approach to activating and enabling the *right* ones. It's about ruthlessly prioritizing relationships that generate mutual value and being nimble enough to change or sunset those that don't. Tod…
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#198 - Why 84% of Healthcare Workers Feel Underappreciated and How HR Can Respond
34:16
34:16
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34:16In this week’s Monday News Drop, Bo Brabo, Luke Carignan, and Jeremy Sadlier tackle two headlines that should have every healthcare HR leader paying close attention: reported job eliminations at the U.S. Department of Veterans Affairs and a new survey showing more than half of U.S. healthcare workers are considering leaving their roles. The convers…
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SOLO: Applause That Inspires: Recognition That Fuels Your Culture with Lisa Ryan
8:24
8:24
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8:24Quick question, when's the last time your team truly celebrated a win? Not the "pizza in the breakroom" celebration. I mean real, meaningful recognition that made people feel proud and inspired them to keep going. Here's the truth: celebrating wins isn't just nice-to-have, it's fuel for your culture. When you do it right, your applause doesn't just…
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EP248 Balanced Comfort, Brutal Lessons: Scaling, Losing Half Your Revenue, and Starting Over with AI with Aaron Husak (November 2025)
39:20
39:20
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39:20"Inspect your marketing the way you'd inspect a home—run diagnostics, don't guess." – Aaron Husak "Attitude is way more important than aptitude. One bad apple really can infect the whole company." – Aaron Husak In this episode of the Building HVAC Science podcast, Eric and Bill sit down with long-time friend and contractor-turned-marketing pro, Aar…
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