Welcome to The Retail Whore by me, Michelle Sherrier: a podcast of stories and lessons from a life in retail. After decades spent in the retail industry, I’ve seen and done it all. Join me every week as I interview people from all walks of retail, the service industry, the wholesale gift industry, and more. We’ll talk about what drives them, the things they love, and some of the biggest lessons they have learned along the way. Brace yourself for The Retail Whore, a show that entertains and e ...
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This podcast is for assistant managers looking to get promoted to store managers and new store managers. Getting promoted is the easy part. Keeping the job and becoming good at it is where I can help. Good results, good work-life balance, and big bonuses are what I'm talking about!
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Heart on Main Street is a nonprofit organization dedicated to helping independent retailers achieve success within their local community. We talk with retailers about the skills and habits that have allowed them to grow their businesses and industry professionals who provide services to the Main Street community, and we explore towns to find out what helps Main Streets thrive. Join the Main Street movement! www.heartonmainstreet.org
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The Creativity Clinic dives into the exciting and ever-evolving world of the creative industries. Through engaging interviews with creative entrepreneurs, performers, artists, UX designers, editors, producers, and more, we bring you behind-the-scenes stories and expert insights. Whether you're looking for career guidance, exploring a career pivot, or simply curious about the impact of creativity on society, our podcast provides the inspiration and knowledge you need to succeed in the creativ ...
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Ever dreamed of switching up your work life, achieving a dream or starting your own business? Get inspired by our interviews with the young, smart women forging their own path in everything from fashion and beauty to restaurants and the music industry. Hosted on Acast. See acast.com/privacy for more information.
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Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.
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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the b ...
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This Podcast is hosted by Shaun Pepper. His mission in life is to empower the world's citizens to explore opportunities to help themselves, individuals, their local and global communities, and the world. As a Parent, Husband, World Traveller, Educational Technologist, Educator, Designer, Entrepreneur, Musician, and Creator. Conversations often intersect with guests who share a similar curiosity or experts in these areas. Follow Shaun across social @shaun_pepper across social and use #sp_podc ...
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The series, Discover Design presents varied aspects of Interior, space, products, communication, and service design to inform the participants of the what, the how, and why of Design. They may be case studies of earlier projects, trends that may be visualized, or issues concerning the subject area. The webinars are attended by young Design aspirants, Design professionals, and those interested to understand influences, future impacts, material and products, crafts, human & technology interven ...
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Behind the Glass: Visual Merchandising with Lisa Clemenger
1:12:06
1:12:06
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1:12:06In this captivating episode of The Creativity Clinic, we step into the dazzling world of visual storytelling with Lisa Clemenger, a celebrated visual merchandiser who’s spent nearly two decades crafting iconic window displays and in-store magic at Liberty London. Lisa shares how her career in visual merchandising took shape, what it’s like to work …
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Convenience Store Success: Store Layout and Visual Merchandising
18:55
18:55
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18:55THRIVE Podcast - Episode 71 Notes Episode Title: Convenience Store Success: Store Layout and Visual Merchandising Host: Mike Hernandez Episode Description: In this transformative episode of Thrive, host Mike Hernandez reveals how convenience store managers can turn their store layout and visual merchandising into powerful sales tools. Learn practic…
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STUNNING, STAND-OUT DISPLAYS - SHELF TALK WITH CO-HOST SUSAN ESAYIAN!
1:01:34
1:01:34
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1:01:34Susan and Michelle join forces again for another episode of Shelf Talk! Here, they kick things off with a recap of Susan’s recent trip to New Orleans and all the fun shops she explored while there. Next, they share some of their favorite displays found on Instagram and discuss their stand-out design elements and features. Susan and Michelle also di…
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381. The innovators driving the future of retail
26:48
26:48
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26:48One thing is constant in retail: change. Innovation is the cornerstone of the industry. We’re joined by Seth Webb, executive vice president of Tusk Strategies, and Sucharita Kodali, vice president and principal analyst of Forrester Research, to discuss the transformative trends, cutting-edge technologies, and emerging solution providers that are sh…
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Episode 8: Picture Perfect: In-Store Photography Tips with Janzen Tew
58:38
58:38
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58:38Length: 58:38 Hosted by: Patrick Keiser, Heart on Main Street Guest: Janzen Tew, Photographer & Founder of Denim + Velvet 📸 Episode Description: Want to take better photos of your store but don’t know where to start? In this actionable episode of Main Street Matters, we’re joined by retail photography expert Janzen Tew, founder of Denim + Velvet, f…
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Convenience Store Success: Effective Promotions and Sales Techniques
18:20
18:20
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18:20THRIVE Podcast – Episode 74 Notes Episode Title: Convenience Store Success: Effective Promotions and Sales Techniques Host: Mike Hernandez Episode Description: In this profit-boosting episode of Thrive, host Mike Hernandez reveals strategies for creating effective promotions and sales techniques that increase your convenience store's revenue withou…
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EP 198: PR FOR A NEW AGE WITH GLORIA CHOU
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48:04Gloria Chou is an award-winning PR strategist and host of the top-rated Small Business PR Podcast. Known for her untraditional yet proven approach to PR which makes visibility and access to media accessible for anyone, Gloria helps BIPOC and female founders get featured organically in top-tier media without needing PR connections or a large followi…
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Episode 7: Two Stores, One Mission: Stories of Support in Western North Carolina
21:17
21:17
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21:17When disaster strikes, it doesn’t just damage buildings — it upends lives, disrupts communities, and tests the resilience of independent retailers. In this heartfelt episode of Main Street Matters, host Patrick Keiser travels to Western North Carolina to share the powerful stories of two retailers — J. Gabriel in Asheville and Willow Creek in Chimn…
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Lighting Up the Stage with Chloe French
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1:01:09In this illuminating final episode of the season, Kirsty Hunter is joined by Chloe French, an inspiring Head of Lighting whose work spans major theatre productions and global music tours. From touring with Blood Brothers and lighting up stages for The Book of Mormon to working on the Billie Eilish tour and immersive experiences like Come Alive, Chl…
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Convenience Store Success: Employee Training and Development
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17:35
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17:35THRIVE Podcast - Episode 73 Notes Episode Title: Convenience Store Success: Employee Training and Development Host: Mike Hernandez Episode Description: In this essential episode of Thrive, host Mike Hernandez explores how effective employee training can transform your convenience store's performance while significantly reducing turnover. Learn prac…
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EP 197: STARTED WITH A BEAD KIT, NOW WE’RE HERE WITH MARRIN COSTELLO
1:08:04
1:08:04
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1:08:04Marrin Costello is an American businesswoman, designer, and brand architect. Her career as a creative began at age seven, after receiving a bead kit for Christmas. Selling her creations at local San Francisco Bay Area craft fairs and local boutique retailers while in grammar school, Costello's love for both business and fashion was realized at a ve…
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380. How Vera Bradley transformed a legacy brand
24:49
24:49
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24:49Vera Bradley, the beloved purse, travel and accessory retailer, recently refreshed their brand look and strategy to increase brand awareness and expand their consumer profile. Vera Bradley’s CEO, Jackie Ardrey, joins us to discuss the brand’s transformation, the Vera Bradley customer and how the company stays ahead in the ever-evolving retail indus…
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Episode 6: The Revival is Local- 7 Trends Shaping Main Street Retail in 2025
11:55
11:55
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11:55What’s driving the future of independent retail in 2025? In this fast-paced episode, Patrick Keiser breaks down 7 emerging trends transforming Main Street shopping districts across the country. From hyperlocal merchandise and immersive in-store experiences to TikTok-ready storefronts and community-driven collaborations, this episode is packed with …
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From Youth Roles to Adult Ambitions: A Conversation with Pierre Hanson-Johnson
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48:32
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48:32In the penultimate episode of Season 2 of The Creativity Clinic, we shine a spotlight on performer and actor Pierre Hanson-Johnson, whose journey through the world of musical theatre offers a thoughtful look at what it really takes to grow a career in the performing arts. Pierre shares his experiences beginning in youth theatre, landing roles in pr…
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Convenience Store Success: Managing Inventory and Supply Chain
19:23
19:23
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19:23THRIVE Podcast - Episode 72 Notes Episode Title: Convenience Store Success: Managing Inventory and Supply Chain Host: Mike Hernandez Episode Description: In this profit-boosting episode of Thrive, host Mike Hernandez reveals practical strategies for mastering inventory and supply chain management in your convenience store. Learn how to transform yo…
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EP 196: THROUGH THE LENS OF A LOCAVORE WITH CAROLINE WEAVER
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50:33Caroline Weaver is an obsessive shopper, former specialty shop owner, and creator of The Locavore Guide. During her years as a shopkeeper, she yearned for a resource to help others understand what it actually means to "shop small" and to share information about why it’s better for everyone. In a world of algorithms and convenience, most of us have …
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EP 195: THE HOLIDAY POP-UP BREAKDOWN WITH ANDREW FEGLER
1:23:47
1:23:47
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1:23:47Andrew Fegler is the brains and beauty behind That’s So Andrew, the sassy gift brand for the girls, gays, and theys. He’s been sailing the entrepreneurial seas for over a decade and has gone from manufacturing to having a brick & mortar to creating an exclusive wholesale brand. Now, he’s full-circling back to open the doors of a pop-up gift shop! I…
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379. Whole Foods’ holistic approach to merchandising and customer service
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24:12
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24:12Whole Foods places its whole focus on serving and nourishing its shoppers. Sonya Gafsi Oblisk, chief merchandising and marketing officer for Whole Foods Market, joins us to talk about how Whole Foods stays ahead of food trends, builds trust with its customers and leads the industry in high-quality sourcing. She also shares her career journey, what …
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The Wrd: Revolutionising Music Industry Training with Howard Monk
1:09:38
1:09:38
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1:09:38In this episode, we sit down with Howard Monk, founder and CEO of The Wrd – a dynamic online music education platform aimed at anyone aged 16 and above looking to explore, enhance, or enter the music industry. With a background in artist management, live event production, and music strategy, Howard shares his journey from the live music scene to ed…
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Convenience Store Success: Managing Customer Complaints and Service Recovery
19:09
19:09
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19:09THRIVE Podcast - Episode 70 Notes Episode Title: Convenience Store Success: Managing Customer Complaints and Service Recovery Host: Mike Hernandez Episode Description: In this powerful episode of Thrive, host Mike Hernandez tackles one of the most challenging aspects of convenience store management: turning customer complaints into opportunities fo…
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INTRODUCING... SHELF TALK WITH CO-HOST SUSAN ESAYIAN!
50:06
50:06
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50:06Welcome to Shelf Talk: a brand new, add-on segment inside the Retail Whore Podcast! In this new once-a-month segment, Michelle and co-host Susan Esayian dive into all things merchandising and design. Both Michelle and Susan have strong backgrounds as buyers and merchandisers in retail and wholesale gifts. On Shelf Talk, you’ll have the chance to su…
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Convenience Store Success: Marketing Strategies That Work
20:36
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20:36Thrive - Episode 69 Guide Marketing Strategies That Work for Convenience Stores Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 20 minutes Episode Description Discover how to market your convenience store effectively without a big chain's budget! In this practical episode of Thrive, host Mike Hernandez shares how he increased his …
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Episode 5: Rooting for Your Success with Crystal Vilkaitis
1:02:03
1:02:03
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1:02:03On this episode of Main Street Matters by Heart on Main Street, Patrick interviews Crystal Vilkaitis, the Founder of Rooted in Retail and the host of the Rooted in Retail podcast. They talk about the need for small businesses and independent retailers to change and evolve as business changes around them. Crystal provides tips and insights on how bu…
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EP 194: GETTING RETAIL SMART WITH DAN JABLONS
42:47
42:47
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42:47Dan Jablons heads up Retail Smart Guys, a premier consulting company for independent retail. Dan studied at the Ohio State University, where he graduated with a Bachelor of Science in Marketing and Production. Throughout his career, he’s worked with big-name retailers like Walmart, Target, JC Penney, American Apparel, Betsey Johnson, Donna Karan, J…
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378. How Coach captivates consumers with visual storytelling
25:52
25:52
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25:52Coach is a visionary of visual storytelling and experiences. Giovanni Zaccariello, SVP of global visual experience for Coach, joins us to discuss the evolution of visual merchandising and how he tells Coach’s story to a global audience. He also shares the moment that changed his career trajectory and his advice for taking risks and following your g…
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Cue the Music: Liam Godwin’s Inside Look at Musical Direction
1:03:27
1:03:27
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1:03:27In this episode of The Creativity Clinic, we sit down with Liam Godwin, an acclaimed Musical Director whose work spans theatre and live tours. From leading the music for Get Up, Stand Up! The Bob Marley Musical and Misty to working on Gareth Malone’s nationwide tours, Liam shares his journey into the world of musical direction, breaking down what i…
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Convenience Store Success: Retail Analytics and Data-Driven Decision Making
20:53
20:53
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20:53Thrive - Episode 68 Guide Retail Analytics and Data-Driven Decision Making for Convenience Store Success Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 21 minutes Episode Description Transform your convenience store's performance through the power of data you already have! In this practical episode of Thrive, host Mike Hernandez …
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EP 193: YOUR HOME, YOUR STORY WITH MARY BLIGH AND JESSICA GIANCOTTI
1:04:31
1:04:31
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1:04:31Mary Bligh and Jessica Giancotti are lifelong friends and passionate designers with over 20 years of combined experience. Together, they founded Lily & Marigold Home + Design on a shared belief: women can thrive in their careers, embrace motherhood, and create beautiful, functional spaces that truly feel like home. Mary and Jessica believe a beauti…
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200+ Audiobooks & Counting: How Billie Fulford-Brown Built a Full-Time Career in Voiceover
1:12:53
1:12:53
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1:12:53In this episode of The Creativity Clinic Podcast, I sit down with Billie, an award-winning voiceover artist who has built an incredible full-time career in the audiobook industry. With over 200 books on Audible, Billie has voiced stories for some of the world’s most renowned authors, bringing characters to life with her signature narration style. B…
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Convenience Store Success: Effective Communication & Team Collaboration
21:02
21:02
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21:02Thrive - Episode 67 Guide Effective Communication & Team Collaboration for Convenience Store Success Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 21 minutes Episode Description Transform your store's operations through the power of effective communication! In this essential episode of Thrive, host Mike Hernandez reveals how pro…
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Episode 4: Visual Merchandising Techniques with Retailworks Inc.
1:07:26
1:07:26
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1:07:26Looking to give your store a new look in 2025? Lyn Falk and Suzanne Rafenstein join Main Street Matters to discuss visual merchandising techniques you can incorporate into your store! Whether you're looking to make little tweaks or a whole new redesign, the team from Retailworks Inc. can set you on the path to realizing your visual merchandising dr…
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EP 192: HOMETOWN SWEETNESS WITH LIZ FERREIRA
56:23
56:23
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56:23Liz Ferreira’s mom Beth started floral and gift shop Sweetbay out of her home when her two children were small. Over the years, her business has taken her to several brick-and-mortar shops, retail cooperatives and studio design. Her creative vision is the backbone of Sweetbay, as her merchandising inspires clients and shoppers across the Massachuse…
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377. How Pinterest wins with personalized content
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27:42
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27:42Consumers turn to Pinterest for inspiration on everything from design and fashion to meal prep and so much more. Rachel Hardy, director of consumer product marketing for Pinterest, joins us to share how the brand captures such a wide and engaged audience. We explore the consumer outlook and emerging trends for 2025, including mobile spending, AI op…
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The Business of Voiceover: How to Find Work, Avoid Pitfalls & Thrive with Linton Tulloch
51:11
51:11
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51:11In this episode of The Creativity Clinic Podcast, we dive into the world of voiceover artistry with Linton, a creative who made a bold career pivot just before the pandemic. Fast forward to today—Linton has voiced major commercials for global brands like Sony and Samsung, landed awards, and works across the Atlantic in the gaming and entertainment …
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Convenience Store Success: Performance Management & Employee Development
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19:34
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19:34Thrive - Episode 66 Guide Performance Management & Employee Development: The Keys to Convenience Store Success Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 20 minutes Episode Description Transform your team from clock-punchers to store champions! In this essential episode of Thrive, host Mike Hernandez draws from his 9 years of…
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EP 191: CMA MERCHANDISER’S RECAP WITH JESSICA YOUNG, RONALD CARTER, SUSAN ESAYIAN & DAVE SHERRIER
1:31:08
1:31:08
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1:31:08Ronald Carter likes to think of creative styling as an art form: a masterpiece, carefully crafted by imagination and passion. He fell into his career by accident as a struggling actor in need of a side hustle. Ronald was living in Seattle at the time and recalls asking a friend if she knew of anyone who was hiring, and she kindly suggested checking…
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Episode 3: The Secrets of a Thriving Main Street
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53:58
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53:58Join host Patrick Keiser on Main Street Matters by Heart on Main Street, where we uncover the secrets behind America's most vibrant downtown shopping districts. After visiting 50 communities across the country, we've identified what makes a successful Main Street—from small-town gems to bustling city districts. In this episode, we highlight real ex…
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Breaking News: Inside the World of Digital Journalism with Jamie Moreland
1:03:42
1:03:42
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1:03:42How do you break into journalism and land a role at one of the world's most renowned media organisations? In this episode of The Creativity Clinic Podcast, we go behind the scenes with Jamie Moreland, a BBC journalist shaping digital content for younger audiences. From scriptwriting, research, and editing to publishing breaking news stories on the …
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Continuous Learning and Professional Growth for Convenience Store Managers
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18:00
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18:00Thrive - Episode 65 Guide Elevating Your Career: Continuous Learning and Professional Growth for Store Managers Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 18 minutes Episode Description Ready to take your convenience store management career to new heights? In this powerful episode of Thrive, host Mike Hernandez reveals how su…
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376. How Target’s consumer-first strategy drives success
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19:58
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19:58Target hits the bullseye when it comes to serving its customers. Rick Gomez, Target’s executive vice president and chief commercial officer, joins us to talk about Target’s winning merchandising strategy, his favorite consumer trends and how shopping habits have evolved in recent years. He also shares the biggest lessons he’s learned in his illustr…
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Angela Ferreira: Championing Diversity and the Next Generation of TV Storytellers
1:03:48
1:03:48
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1:03:48In this inspiring episode of The Creativity Clinic, we sit down with Angela, an internationally acclaimed television producer who has shaped the landscape of TV and film. With decades of experience spanning scripted, reality, entertainment, and children's television, Angela has held senior roles at prestigious broadcasters like Channel 4 and BBC Te…
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In this episode of "Thrive," host Mike Hernandez delves into the crucial yet often overlooked aspect of convenience store management: networking and relationship building. Learn how to develop and maintain valuable connections with suppliers, vendors, and your local community to drive increased sales, improve operations, and foster long-term growth…
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Episode 2: What Makes a Main Street Thrive?
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34:33In this special episode of Main Street Matters by Heart on Main Street, host Patrick Keiser reflects on two years of Main Street Mondays, a journey that has taken him to 50 towns across the country and showcased the resilience, creativity, and community spirit of independent retailers. From historic streets to modern downtowns, Patrick shares the i…
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EP 190: SOLO SHOW WITH MICHELLE: CMA SHOW RECAP
1:10:46
1:10:46
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1:10:46Many of you were interested in hearing about how the CMA job came to be, my planning process, and how everything turned out. This week, I’m recapping it all here on the podcast! Starting from the beginning, I talk about how Emily Hoffman (VP of Sales for CMA) reached out to me for some rework projects, then get into the challenges we faced, all the…
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