Best Vendor Setup Podcasts (2026)

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Episode 368: Holiday Out-of-Office Messages - A Fraudster’s Favorite Gift – Get 4 Best Practices to Avoid Payment Fraud When You're Out 18:25

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7d ago18:25

18:25

Holidays are the best times for cybercriminals – they know we are busy trying to get out of the office and all they need is the information we typically include in an Out of Office automated email reply. Don’t give it to them – use these best practices to not let your absence lead to payment fraud. Keep listening. Check out my website www.debrarric…

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AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control - Theta Lake 17:28

9d ago17:28

17:28

In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake, to explore what’s becoming one of the biggest emerging risks in financial services: AI governance failure. Theta Lake’s recent research, based on insights from 500 financial institutions, shows a concerning paradox: w…

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Why UC and Contact Center Convergence Is a Game-Changer With VOSS 18:29

10d ago18:29

18:29

Kieran Devlin sits down with Bill Dellara, Chief Product Officer at VOSS, to unpack one of the biggest shifts happening in enterprise communications: the convergence of unified communications (UC) and contact center (CC). As organizations chase better experiences, lower costs, and smarter operations, we reveal how aligning UC and CC can unlock powe…

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The Shifting Challenges Organizations Face with Secure Messaging 14:01

10d ago14:01

14:01

Join host Kristian McCann and Ari Applbaum, VP of Marketing at LeapXpert, as they dive deep into the evolving security landscape of enterprise messaging. With messaging apps like WhatsApp, WeChat, and iMessage now integral to daily business communications, understanding the risks and solutions is more critical than ever. This insightful conversatio…

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Big UC Update: New Era Technology 18:16

10d ago18:16

18:16

Join UC Today's Kristian McCann as he talks with Joe Gillis, Senior Vice President of Sales and GVC & Strategic Growth about New Era Technology and their solutions and market insights. In this comprehensive interview, Gillis shares his thoughts on the power of partnerships, the evolving world of AI, and how New Era is tackling the challenges of del…

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Breaking Down Barriers to Managing Agent Lifecycles in Contact Centers 11:28

10d ago11:28

11:28

Join UC Today's Kristian McCann as he sits down with Quang Le, Product Manager at Kurmi, to explore the evolving challenges and innovative solutions in managing agent life cycles within contact centers. With organizations facing increasing complexity from seasonal spikes, platform fragmentation, and the demands of distributed teams, the realities o…

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The Latest News on Mitel's Resurgence, Google Beam, InfoComm, Cisco Live, and More 31:13

10d ago31:13

31:13

In this jam-packed episode of UC Big News, host Kieran Devlin is joined by expert analysts Jon Arnold, Melody Brue, Craig Durr, and Zeus Kerravala for a whirlwind tour of the latest from the unified communications world. The team unpacks Mitel’s return from bankruptcy, gets hands-on with Google Beam's volumetric video marvel, and decodes Cisco’s ne…

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The Enterprise Challenges of Managing Emergency Services in Your UC Setup 10:59

10d ago10:59

10:59

Is your enterprise struggling with E911 compliance across multiple UC platforms? 🚨 Marc Haimsohn, VP Sales & Partnerships at Kurmi, reveals how Fortune 500 companies are automating emergency services management to meet Kari's Law and Ray Baum's Act requirements - cutting provisioning time from 30+ minutes to under 60 seconds. 🎯 WHAT YOU'LL LEARN: ✅…

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Elevating Hybrid Collaboration with Multi-Platform UC Innovation 10:14

10d ago10:14

10:14

As hybrid work becomes the norm, enterprises face new challenges around collaboration, platform integration, and user experience. In this exclusive interview, Tata Communications’ Vivek Kar explores what it takes to build flexible, secure, and scalable communication environments that support diverse user needs. Key discussion points include: Why mu…

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SIPPIO’s Fleet Week 2025 Unpacked: AI-Driven Voice, Accelerating Channel Growth, & the Future of UC 20:09

10d ago20:09

20:09

In this UC Today interview, Christopher Kerry sits down with Steve Forham, Marketing & Channel Chief at Cypio, to unpack the latest in Unified Communications — from Microsoft Teams, Zoom, and Cisco Webex, to AI-driven innovation transforming the hybrid workplace. 📌 Key Takeaways: 🔵 How UCaaS vendors like Microsoft, Zoom, and Cisco are shaping AI-po…

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The Future of Workplace AV With Crestron: From Smart Spaces to Seamless Experiences 12:38

10d ago12:38

12:38

As the lines blur between workplace design, employee experience, and collaboration technology, AV is stepping out of the shadows and into the spotlight. In this expert-led discussion, UC Today’s Kieran Devlin is joined by Brad Hintze, VP of Global Marketing at Crestron, to explore why enterprise AV is no longer just about cables and cameras—it’s no…

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BIG UC Update - Inside Theta Lake's AI Compliance Innovation with Dan Nadir 35:51

14d ago35:51

35:51

How Theta Lake is Redefining AI Governance for Enterprise Collaboration Platforms What does it really take to balance cutting-edge AI with the hard rules of compliance? In this exclusive interview, Rob Scott from UC Today sits down with Dan Nadir, Chief Product Officer at Theta Lake, to explore how AI is transforming enterprise communications—and w…

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Hybrid UC: Mitel’s Strategy for Evolution, Not Revolution in the AI Era 12:41

14d ago12:41

12:41

Hybrid communications aren’t just about keeping up, they’re about staying ahead. In today’s world of rising costs, tighter regulations, and the pressure to modernize without disruption, many organizations face a critical question: How do we evolve our communications systems without losing control or breaking the bank? In this conversation, Mark Duf…

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The Latest UC News on WebexOne 2025, Slack the Agentic OS, Microsoft AI Update, and more 41:12

14d ago41:12

41:12

In this episode of The UC Big News Show, host Kieran Devlin is joined by analysts Zeus Kerravala (ZK Research), Melody Brue (Moor Insights & Strategy), Irwin Lazar (Metrigy), and Craig Durr (The Collab Collective) for a powerhouse discussion on the latest developments across the unified communications and collaboration space. From Cisco’s AI ambiti…

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Building a Culture of Connection in the Hybrid Workplace With Crestron 20:10

14d ago20:10

20:10

In this UC Today interview, host Kieran Devlin speaks with Brad Hintze, Executive Vice President of Global Marketing, and Joel Mulpeter, Senior Director of Product Marketing at Crestron, about how meeting room technology is redefining collaboration in the hybrid era. Together, they explore how intelligent AV, AI-driven systems, and thoughtful desig…

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Operator Connect Done Right: What IT Leaders Need to Know Ahead of 2026 17:02

14d ago17:02

17:02

In this UC Today interview, host Kieran Devlin sits down with William Rubio, Chief Revenue Officer at CallTower, to discuss the evolving landscape of Operator Connect and what IT leaders need to know before 2026. Rubio, who has led CallTower’s global expansion across 80 countries, offers a front-row view into how enterprises can optimise Microsoft …

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Episode 367: Top 5 Things to Know or Do Now for 1099-NEC/MISC and 1042-S Tax Reporting for TY 2025 22:29

15d ago22:29

22:29

If you are getting ready for tax reporting for Tax Year 2025 and need the important things to know or do regarding the 1099-NEC, the 1099-MISC and the 1042-S – this podcast episode is for you! Starting with two that you don’t have to worry about (yet) then three that you do. Keep listening. Check out my website www.debrarrichardson.com if you need …

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UC Reality Check 2026: Navigating AI, Hybrid Work, and the Human Element 31:02

17d ago31:02

31:02

With AI integrated into nearly every platform and hybrid work firmly established, it’s crucial to cut through the noise and understand what truly drives value. Join Sara Barr, Learning and Development Director at Nuwave Communications, as she puts Rob Scott, Founder and Publisher of UC Today, in the hot seat for an unfiltered “UC Reality Check 2026…

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Episode 366: Reduce Payment Fraud Risk By Outsourcing Your Vendor Payments 19:39

21d ago19:39

19:39

As you are busy with year-end and increased volumes of vendor adds and changes – you may be ready to reduce your vendor process activities by outsourcing your vendor payments next year, with a bonus of reducing payment fraud risk. How? Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniq…

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How Nuwave Tames UC Complexity and Delivers Simplified, Scalable Service Management 8:05

24d ago8:05

8:05

In this episode of UC Today, host Kieran Devlin is joined by Mark Bunnell, Chief Operating Officer and co-founder of NUWAVE, to explore how the company is revolutionizing unified communications (UC) service management. With over 30 years of voice industry experience, Mark shares how NUWAVE’s flagship platform, iPilot, simplifies complexity for carr…

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Duty of Care in 2025: How Intrado’s ERS Ensures 911 Compliance - UC Today News 14:44

24d ago14:44

14:44

In this essential video from UC Today, host Kieran Devlin sits down with Lauren Kravetz, Vice President of Government Affairs, André Malais, Senior Product Manager, and Rhys Rueffert, Product Manager, all at Intrado, to unpack one of the most urgent enterprise topics in 2025—duty of care and emergency readiness. With U.S. laws like Kari’s Law, Ray …

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How to Customise Your Agentic AI Journey with Zoom 19:31

24d ago19:31

19:31

In this insightful UC Today interview, host David Dungay sits down with Robin Bunevich, Product Marketer at Zoom, to explore the next evolution of AI in the workplace: customizable agentic AI. With Zoom’s AI Companion woven throughout its platform and a new custom AI Companion add-on just launched, Robin breaks down how businesses can not only adop…

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The Latest News on Microsoft's Work Trend Index, the IDC's Most Recent UC Report, and Avaya Infinity 38:05

24d ago38:05

38:05

In this episode of the Big UC News Show, host David Dungay is joined by co-host Kieran Devlin and a panel of industry thought leaders: Melody Brue, Blair Pleasant, Dom Black, and Zeus Kerravala. Together, they unpack the implications of Microsoft's latest Work Trend Index, which imagines a future built on AI-powered "agentic" organizations. They al…

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Securing the New Era of Collaboration with Webex 14:08

24d ago14:08

14:08

In this episode of UC Today, host Kieran Devlin sits down with Amit Barave, Vice President of Product Management at Webex by Cisco, to explore how the collaboration giant is securing digital communication in an era of AI-powered threats, distributed teams, and rising compliance demands. From zero trust principles to vertical-specific safeguards, th…

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Certified for Success: What Microsoft’s Unify Program Means for Teams Contact Center Integration - Audiocodes 22:43

26d ago22:43

22:43

UC Today’s Kieran Devlin sits down with Gidi Adlersberg, Voca CIC Business Line Manager at AudioCodes, to explore what Microsoft’s new Unify certification really means for Teams-based contact centers. With a decade at AudioCodes and a frontline role in developing Voca CIC, Gidi offers rare insight into how Azure-native integrations, SDK-driven stab…

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Mastering Mobile Control and Compliance with Integrated UC 12:31

29d ago12:31

12:31

🔥 Join host #KristianMcCann of #UCToday as he sits down with #LeeEssex, SVP Global Sales and Marketing at #TangoNetworks, for an insightful discussion on how enterprises can regain control over business conversations happening on mobile devices. As the mobile-first workforce grows, Lee unpacks the challenges IT teams face, including: 🔵 The #mobilec…

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Revolutionizing Voice Solutions in Microsoft Teams 11:43

1M ago11:43

11:43

Join UC Today’s Christopher Carey as he sits down with Renee Rogers, Channel Account Manager at SIPPIO, to explore how SIPPIO is transforming the unified communications (UC) landscape. With experience at Avaya and a passion for enabling partners, Renee shares insights on simplifying UC solutions, integrating carrier-grade voice into Microsoft Teams…

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BIG UC Update: Mitel's strategic focus on hybrid communications with CMO Eric Hanson 30:52

29d ago30:52

30:52

Eric Hanson reveals how Mitel is redefining hybrid communications, empowering frontline workers, and steering innovation through customer-centric strategies. In this episode of The BIG UC Update, Rob Scott from UC Today sits down with Eric Hanson, Chief Marketing Officer at Mitel, to unpack the company's latest moves in unified communications. Know…

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Big UC Update: Shure 19:23

1M ago19:23

19:23

In this UC Today interview, host Kristian McCann sits down with Peter James, VP of Global Business Development at Shure, to explore the company’s new initiative aimed at transforming collaboration from a “soft skill” into a business-critical differentiator. Peter discusses how Shure’s professional-grade Collaboration and Conferencing Solutions elim…

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Episode 365: Build Your Checklist to Avoid Global Payment Fraud At Busy Year-End - In 5 Steps 33:27

1M ago33:27

33:27

Get ready for busy year end by building a checklist to avoid global payment fraud. Don’t forget to download your free checklist template! Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad…

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Why “Big Bang” Digital Transformations Are Failing - The Journey to Modern Work 16:28

1M ago16:28

16:28

In this insightful episode of UC Today, David Dungay sits down with Robyn Erkelens, Business Development Executive at New Era, to unpack what modern businesses are getting wrong—and right—about workplace transformation. With her background in experience design and innovation, Robyn shares why organizations need to rethink the “big bang” approach an…

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Big UC Update: Martello 22:55

1M ago22:55

22:55

In this UC Today spotlight, host Kieran Devlin is joined by Wendy Moore, Vice President of Marketing at Martello Technologies, to explore the company’s mission to elevate collaboration performance for enterprises and managed service providers (MSPs) alike. With over two decades in software and cybersecurity marketing—including leadership at Trend M…

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Nuwave & Continuant on Simplifying Legacy PBX Migrations with Teleport and iPilot 15:31

1M ago15:31

15:31

Migrating from legacy PBX systems to cloud communications is no easy feat—especially when vital system knowledge is buried, lost, or scattered across disparate platforms. That’s exactly the challenge Nuwave set out to solve with Teleport, a powerful (and free) migration tool integrated into their iPilot platform. In this episode, Rob Scott from UC …

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Tata Communications' Guide to Smarter Collaboration Spaces 24:05

1M ago24:05

24:05

In this forward-looking episode of UC Today, David Dungay sits down with Rahul Sawardekar, Global Product Head (UC) at Tata Communications, to explore how the return-to-office trend is reshaping the world of meeting rooms, collaboration devices, and endpoints. With legacy systems under scrutiny and hybrid work here to stay, Rahul unpacks how enterp…

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Tackling Collaboration Burnout in the Era of UC Complexity 11:39

1M ago11:39

11:39

Are your teams feeling drained by endless virtual meetings and app-switching chaos? In this insightful discussion, UC Today and Tata Communications reveal how UC complexity can silently erode productivity and morale — and what can be done about it. Vivek Kar, Head of Employee Interaction Suite at Tata Communications breaks down how Tata Communicati…

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Episode 364: Question From A Vendor Process Team Member > What Are the Best Ways To Verify Email Addresses? 27:17

1M ago27:17

27:17

As Accounts Payable or Vendor team members we know that fraud risk is high in email. Is there a way that you can tell which email addresses are risky? And is that sufficient to manage fraud risk? Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practic…

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Episode 363: 4 Tasks To Do Now To Get Your Vendor Data Ready For Tax Reporting Season 14:58

2M ago14:58

14:58

It’s time to start vendor data tasks that will make tax reporting season easier if you do them now! What are they? And listen to the end for a bonus task that may reduce your vendor inquiries….. Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practice…

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Big UC Update: Gamma - UC Today News 37:13

2M ago37:13

37:13

In this episode, host David Dungay sits down with Will Morey, Managing Director of Channel at Gamma, to go behind the scenes of one of the UK’s most influential channel-first businesses. From his personal journey to Gamma’s evolving product stack and growth into a FTSE-listed giant, Will unpacks the market’s biggest trends, challenges, and opportun…

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Big UC Update: LeapXpert - UC Today News 15:05

2M ago15:05

15:05

Join UC Today’s Kristian McCann as he sits down with Dima Gutzeit, Founder and CEO of LeapXpert, for an insightful conversation on the evolution of enterprise communication and where LeapXpert fits into it. Gutzeit reveals how LeapXpert is redefining secure messaging for businesses, blending cutting-edge compliance solutions with the power of AI. G…

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Big UC Update: Global Relay 19:10

2M ago19:10

19:10

In this episode of Big UC Update, UC Today’s Head of Content, Susie Harrison, sits down with Sahar Kahani, Chief Product Officer at Global Relay, to explore the company’s unique approach to product development, compliance innovation, and AI-driven transformation in the world of Unified Communications. Discover: - Sahar's inspiring journey from soft…

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Dsnty - Why Direct Routing Still Dominates for CSPs 17:38

2M ago17:38

17:38

David Dungay from UC Today is joined by Akshay John, Head of Engineering at Destiny Global Services, to break down one of the hottest topics for cloud service providers today — scaling and future-proofing communications with Microsoft Teams Direct Routing. With Operator Connect, Teams Phone Mobile, and AI-driven capabilities all competing for atten…

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Securing AI-Powered Meetings for Regulated Sectors with AudioCodes 10:44

2M ago10:44

10:44

In this exclusive UC Today interview, host Kieran Devlin speaks with Marina Risher, Senior Product Manager for Public Sector Solutions at AudioCodes. With over two decades of experience in software engineering and product leadership, Marina shares her insights into how regulated industries can reap the benefits of AI-powered meeting intelligence—wi…

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Zoom - Preparing for Enterprise Agentic AI Adoption 19:26

2M ago19:26

19:26

In this eye-opening episode of UC Today, host David Dungay is joined by Paul Magnaghi, Zoom’s Head of AI and ISV Go-To-Market, to unpack the real meaning of agentic AI—and why it’s more than just a buzzword. As AI continues to reshape how we work, Paul shares how Zoom is positioning itself at the center of this evolution, empowering companies of al…

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How Data Can Optimize Owner-Operator Occupancy for Enhanced Tenant Experience 20:52

2M ago20:52

20:52

Join host Kristian McCann as he talks with Ashley Evans, SVP Global Business Development, Strategic Alliances at New Era Technology, on the evolving challenges and opportunities for commercial real estate owner-operators. In this insightful conversation, Evans explains why adapting to shifting tenant expectations and leveraging advanced technologie…

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Tackling the Silent Data Crisis - UC Today News 14:54

2M ago14:54

14:54

In this insightful video, host Kristian McCann speaks with Avi Pardo, CBO at LeapXpert, about the growing but often unrecognized "silent data crisis" facing businesses today. Pardo reveals how the shift to messaging applications for business communication is creating significant blind spots in organizational data management and offers practical sol…

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Mastering Microsoft 365: How VOSS Powers Optimisation, Automation & Analytics 15:01

2M ago15:01

15:01

In this insightful UC Today interview, host Kieran Devlin sits down with Christopher Martini, VP of Microsoft Strategy at VOSS, to unpack how VOSS helps organizations take full control of their Microsoft 365 environment. From simplifying service delivery to driving AI-powered insights, this conversation is a must-watch for IT leaders and UC pros na…

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The Next Big CCaaS Consideration: Is My Provider FedRAMP High Accredited? 11:55

2M ago11:55

11:55

CX Today's Charlie Mitchell reveals the big news that Content Guru has become the "first full-stack" CCaaS vendor to secure FedRAMP High Authorization. The High accreditation level is built for agencies handling highly sensitive data - like law enforcement, healthcare, emergency services, and finance - where strict security is critical. FedRAMP’s H…