Welcome to The Vacation Rental Show where we dive into the latest hot topics, technology and strategies, to help you take the vacation rental world by storm. Hosted by industry veteran, Lynell Gordon.
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Vacation Rental Machine Podcasts
Vacation Rental Machine helps hosts just like you learn how to start, grow, and scale your vacation rental business. This show is all about creating systems that help you automate your Airbnb business, giving you more time and money freedom. If you're ready to start living the vacation rental life then subscribe to this podcast today. Go to https://www.ShortTermSage.com for community, education, and resources.
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Building a Vacation Rental Business From Zero to 57 Properties with Nomadic Vacays
13:45
13:45
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13:45In this episode of The Vacation Rental Show, host Lynell Gordon speaks with brother-sister duo Taylor Moore and Danielle Giancola, founders of Nomadic Vacays, about building a vacation rental business from scratch during COVID-19, prioritizing infrastructure before growth, and creating systems that make operations plug-and-play. What You'll Learn: …
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Building Employee Culture in Rural Markets with Amanda Look - Vacation Rental Show
14:39
14:39
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14:39In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Amanda Look, founder of Salt Air Properties, about building a 100-property portfolio in Bar Harbor, Maine with a fully employed team rather than contractors, maintaining culture in seasonal markets, and learning when to say no to growth opportunities. What You'll Learn: Why…
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Geography Matters Most in Growth with Jennifer Mucha - Vacation Rental Show
9:34
9:34
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9:34In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jennifer Mucha, founder of Arrived, about scaling from one property to 350 units across multiple states while navigating the realities of geographic expansion, remote team management, and sustainable business growth. What you'll learn: Why geography is the single hardest fa…
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The Flex Stay Revolution with Tiffany Moldovan of Beach Realty - Vacation Rental Show
26:35
26:35
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26:35The Outer Banks of North Carolina has long been the exception to vacation rental market volatility, a place where generational families returned year after year for traditional Saturday-to-Saturday seven-night stays. That stability is being disrupted in ways property managers everywhere need to understand. In this episode of The Vacation Rental Sho…
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Why We Cap Growth at 100 Properties with Michael Steinkirchner of Uncharted Vacations - Vacation Rental Show
20:47
20:47
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20:47Most vacation rental managers chase unlimited growth, but Michael Steinkirchener is doing something radically different. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Michael, founder of Uncharted Vacations, about why he's deliberately capping his portfolio at 100 properties and how strategic limitations have become hi…
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Building a Multi-Country Vacation Rental Empire with Christian Gissing - Vacation Rental Show
17:26
17:26
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17:26Scaling a property management business across international borders while maintaining culture and quality seems impossible—until you meet someone who's done it. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Christian Gissing, founder of True North Property Management, about building a multi-country vacation rental empi…
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Building Trust in Luxury Vacation Rentals with Casey Alderman - Vacation Rental Show
21:57
21:57
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21:57When hurricanes strike repeatedly and booking windows collapse from a year to two weeks, how do property managers not just survive but build stronger operations? In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Casey Alderman, Property Manager at Parsley-Baldwin Realty, about transforming crisis management into competitiv…
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Building Sustainable Tech Ecosystems with Mike Norde of Inhabit - Vacation Rental Show
24:12
24:12
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24:12Property management technology partnerships can make or break operational efficiency, yet most platforms struggle to balance openness with sustainability. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Mike Norde, Director of Third-Party Partnerships at Inhabit, about how thoughtful partnership strategies create value f…
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How Pre-Arrival Grocery Service Is Creating Hotel-Like Experiences with Milad Ghods of Bellhopt - Vacation Rental Show
20:25
20:25
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20:25The vacation rental industry promises travelers the comforts of home with hotel-like amenities, but there's been a persistent gap between that promise and reality. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Milad Ghods, co-founder of Bellhopt, about how his company is bridging that gap through pre-arrival concierge …
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The Third Lane: How Stakeholders VR Is Creating a New Exit Strategy for Property Managers with Stakeholders VR - Vacation Rental Show
23:50
23:50
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23:50In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Lino Maldonado and Brady Stump, co-founders of Stakeholders VR, about creating an entirely new consolidation model that didn't exist in the vacation rental industry. What you'll learn: Why traditional "cash out and move on" acquisitions aren't the right fit for many success…
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Rebuilding Through Adversity: Angie Leone's Journey from 60 Properties to One After the Maui Fire - Vacation Rental Show
27:14
27:14
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27:14In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Angie Leone, CEO and founder of Coconut Condos, about navigating the most challenging circumstances a property manager can face while maintaining faith, family priorities, and forward momentum. What You'll Learn: How to set non-negotiables from day one that protect work-lif…
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Why Digital Wallets Are Taking Over Vacation Rentals with Matthew Gurley of Lynnbrook
34:35
34:35
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34:35In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Matthew Gurley, Director of Sales and Partner Integrations at Lynnbrook, about the fundamental shifts in payment processing technology required as vacation rental companies evolve and scale their operations. What you'll learn: How digital wallets (Apple Pay, PayPal, Venmo) …
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Small-Scale Stories to Enterprise Automation with Grace Souter of Inhabit
26:07
26:07
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26:07In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Grace Souter, Director of Digital Marketing at Inhabit, about the fundamental shifts in marketing strategy required as vacation rental companies evolve from boutique operations to enterprise-scale businesses. What you'll learn: How marketing messaging shifts from "unique an…
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How Hospitality Heroes Is Revolutionizing Disaster Recovery Planning for Property Managers
36:04
36:04
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36:04In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Rachele Hobbs, Sue Jones, and April Burns about their groundbreaking nonprofit initiative that's transforming how the hospitality industry approaches disaster preparedness and recovery. What you'll learn: How Hurricane Helene's impact on Western North Carolina sparked the c…
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How VRMA Transformed from Member Feedback to Action Driven Results with Anne Gardner of VRMA
33:34
33:34
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33:34In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Anne Gardner, Executive Director of VRMA, about the dramatic transformation of the vacation rental industry's largest professional association and how it's adapting to serve members in an era of rapid change. What you'll learn: How VRMA's "grand listening tour" transformed …
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The HR Secrets to Scaling Your Property Management Business with Sue Jones of HR for Vacation Rental Management Companies
37:32
37:32
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37:32In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Sue Jones, founder and owner of HR4VR and the vacation rental industry's premier HR expert, about transforming property management teams through strategic human resources practices. What you'll learn: Why standardizing systems before scaling is crucial for sustainable growt…
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The Vacation Rental Show is handcrafted by our friends over at: fame.so Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of O…
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How Property Managers Can Lead Sustainability Efforts with Derreck Kayongo of Clean Production Action
38:16
38:16
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38:16In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Derreck Kayongo, upcoming keynote speaker at Streamline Summit 2025: Soar and Executive Director of Clean Production Action, about transforming vacation rental properties through sustainable chemistry and environmental responsibility. What you'll learn: Why hotels threw awa…
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How New York's Rental Regulations Are Reshaping Real Estate with Karla Saladino of Mirador Real Estate
43:42
43:42
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43:42In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Karla Saladino, Managing Partner of Mirador Real Estate, about the complex realities of New York City's rental market and the unintended consequences of housing regulations that have created a crisis of vacant inventory amid severe housing shortages. What you'll learn: Why …
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Five Key Principles to Successful Property Management with Ashley Ching of Inhaven
29:57
29:57
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29:57In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Ashley Ching, Founder and CEO of Inhaven, about a comprehensive case study revealing why national hospitality management companies consistently fail and the five key principles that determine success in property management scaling. What you'll learn: The "4 out of 5 drive-b…
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Building Your Property Management Sales Funnel with Annie Holcombe of NextPax
19:13
19:13
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19:13In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Annie Holcombe, Director of Technical Supply Partnerships at NextPax, about building sustainable property management businesses through strategic business development and mindful technology selection. What you'll learn: Why every team member should be trained in business de…
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Creating Standout Guest Experiences with Mark Lumpkin of STR Cribs
32:52
32:52
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32:52In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Mark Lumpkin, Sales Director at STR Cribs, about creating standout guest experiences in today's evolved vacation rental market where basic accommodations no longer generate premium returns. What you'll learn: The "heads and beds" strategy: how to legally convert garages and…
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What I Wish I Knew: Lessons from Vacation Rental Leaders
6:45
6:45
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6:45In this compilation episode of The Vacation Rental Show, host Lynell Gordon examines the critical lessons that industry veterans wish they had learned earlier in their careers, featuring insights from leaders who built successful businesses through both triumphs and costly mistakes. What you'll learn: Jonathan Fonvielle's homeowner selection matrix…
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The New Rules for Maximizing Vacation Rental Income
9:03
9:03
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9:03In this compilation episode of The Vacation Rental Show, host Lynell Gordon examines the fundamental shifts in vacation rental revenue strategy, featuring insights from industry leaders who are rewriting traditional approaches to pricing, upselling, and business protection through strategic advocacy. What you'll learn: How Bryant Loy's flexible min…
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How Luxury Hospitality Is Built on Human Connection with Kory Rankine of Escape Luxury Hospitality
43:02
43:02
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43:02In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kory Rankine, founder of Escape Luxury Hospitality, about building authentic luxury experiences in Miami's highly competitive vacation rental market while maintaining the human touch that technology threatens to replace. What you'll learn: How daily manual outreach of 30 ne…
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How Right to Rent Is Building STR Defense Networks with Scott Leggat of Inhabit
30:13
30:13
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30:13In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Scott Leggat, Director of Government Advocacy and Affairs at Inhabit, about the revolutionary advocacy strategies protecting vacation rental businesses from increasing regulatory threats while maximizing revenue streams that OTAs are systematically capturing. What you'll le…
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How Safety-First Strategies Are Preventing Vacation Rental Tragedies with Justin Ford of Breezeway
41:59
41:59
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41:59In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Justin D. Ford, Director of Short Term Rental Safety and Certification Programs at Breezeway, about the critical safety protocols that property managers must implement to protect guests and avoid devastating liability. Justin Ford explores the evolving landscape of vacation…
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How $2 Per Reservation Is Scaling Vacation Rental Advocacy with David Krauss of Rent Responsibly
34:12
34:12
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34:12In this episode of The Vacation Rental Show, host Lynell Gordon speaks with David Krauss, CEO of Rent Responsibly, about the launch of the Right to Rent Collaborative, a new 501(c)6 trade association designed to transform how the vacation rental industry approaches advocacy and community organization. David Krauss explores a transformative shift in…
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How Tech-Free Stays Are Redefining Hospitality with Eric D. Moeller of Freewyld
27:37
27:37
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27:37In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Eric Moeller, CEO of Freewyld, to discuss his innovative "Wyld Mode" concept and strategies for balancing technology use in vacation rentals while maintaining essential business operations. Eric Moeller explores a revolutionary approach to vacation rental management focu…
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The Entrepreneur's Mindset with Jon Sexton
36:36
36:36
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36:36In this episode of The Vacation Rental Show, host Lynell Gordon interviews Jon Sexton, a serial entrepreneur who has successfully built businesses across multiple industries. Jon's entrepreneurial journey began when he moved to Nashville in 1996 pursuing music while working as a personal trainer. His fitness business grew from a solo operation to o…
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The Psychology of Value-Adds with RevMax's Revenue Experts Desiree Garcia & Maureen Shilling
35:11
35:11
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35:11In this episode of The Vacation Rental Show, host Lynell Gordon speaks with RevMax co-founders Desiree Garcia and Maureen Shilling, who bring over 40 years of combined revenue management expertise. They discuss the evolving vacation rental marketplace in 2025, sharing insights on adapting to market changes and maximizing revenue through strategic a…
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Maximizing Vacation Rental Profits with Bryant Loy of Brett Robinson
33:29
33:29
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33:29In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Bryant Loy, Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, about leveraging data analytics to optimize pricing strategies and maximize revenue in the vacation rental industry while maintaining strong homeowner relationships. What you'll …
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Selecting the Right Properties and Homeowners with Jonathan Fonvielle of Atlantic Vacation Homes
34:22
34:22
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34:22In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jonathan Fonvielle, Business Development Director at Atlantic Vacation Homes, a seasoned family business operating in the seasonal market of Gloucester and Rockport, Massachusetts. What you'll learn: How to effectively communicate with homeowners to set realistic expectatio…
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AI-Powered Revenue Strategies with Francois Gouelo of Enso Connect Inc
32:10
32:10
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32:10In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Francois Gouelo, CEO and co-founder of Enso Connect Inc, who returns to share insights on AI implementation in vacation rentals following his company's impressive 4x growth over the past year. What you'll learn: The evolution of AI from simple translation models to reasonin…
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From Hotels to High-End Homes with Brian Sbrocco of ABOVE Vacation Residences
43:49
43:49
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43:49In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Brian Sbrocco, CEO and co-founder of ABOVE Vacation Residences, a luxury property management company with a unique approach to hospitality. Together they explore: Brian's journey from Hyatt Hotels to founding ABOVE Vacation Residences How ABOVE transforms homeowners' primar…
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Creating a Better Booking Experience with Eric Goldreyer of Savvy
24:47
24:47
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24:47In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Eric Goldreyer, a true pioneer in the vacation rental space with over 30 years of experience who has founded multiple industry-changing companies including BedAndBreakfast.com and co-founded TurnKey Vacation Rentals. Together they explore: Eric's entrepreneurial journey fro…
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Building Success Through Relationships with Kathy Kelly of DIGS Vacation Rentals
23:30
23:30
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23:30In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kathy Kelly, the founder of DIGS Vacation Rentals who manages approximately 50 luxury vacation rentals across California's Central Coast, with several properties ranking in the top 10% worldwide on Airbnb. Together they explore: How building authentic relationships with hom…
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Real Estate Market Bottom Creates Opportunity with Avery Carl of The Short Term Shop
25:46
25:46
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25:46In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Avery Carl, CEO of The Short Term Shop and a top-performing real estate agent who has closed over $2.5 billion in sales. Together they explore: Why 2025 presents unique opportunities for vacation rental investors despite market concerns How to leverage the current lack of c…
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The Power of Group Purchasing in Vacation Rentals with Jeff Iloulian of Host GPO
42:49
42:49
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42:49In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon speaks with Jeff Iloulian, CEO and founder of HostGPO, exploring his journey from managing 150 vacation rentals to creating a group purchasing organization that's transforming how property managers access commercial-grade products. Together they explore: The critical diffe…
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AI and the Future of Vacation Rentals with Justin Hauge of Storied Collection
34:18
34:18
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34:18In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon continues her conversation with Justin Hauge, exploring his pivotal role in Airbnb's expansion into traditional vacation rental markets and his current work with luxury properties at Storied Collection. Together they explore: The transformation of Airbnb's approach to prop…
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Building Airbnb from the Ground Up with Justin Hauge of Storied Collection
26:44
26:44
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26:44In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Justin Hauge, one of Airbnb’s first employees and the co-founder and CEO of Storied Collection, a luxury accommodation platform for historic properties across the UK and Ireland. In this episode, he shares: The early days at Airbnb, from cold calls to global…
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Mastering Direct Bookings with Mark Simpson of Boostly
48:54
48:54
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48:54In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Mark Simpson, the founder of Boostly and a global advocate for the #BookDirect movement. Mark has helped thousands of property managers increase direct bookings and build long-term guest relationships through strategic marketing, communication, and technology …
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From Corporate Tech to Vacation Rentals with Josh Meisel of iTrip Austin
24:10
24:10
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24:10In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Josh Meisel, a former tech executive bringing corporate innovation to vacation rental management. Together they explore: Leveraging technology for streamlined property operations Navigating seasonal markets through midterm rental strategies Transforming stan…
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Transforming Vacation Rental Operations Through Team Dynamics with Dave Roberts of Outer Banks Blue
24:44
24:44
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24:44In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Dave Roberts, an operations expert revolutionizing vacation rental management through process innovation and team dynamics. Together they explore: Building effective team communication through "Tell the Truth Tuesday" meetings Creating consistency in service…
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Empowering Women Through Short Term Rental Success with Stacey St John of STR Global Enterprises
37:31
37:31
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37:31In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Stacey St. John, a visionary reshaping the short-term rental industry through education and community building. Together they explore: Creative financing strategies in today's high-interest market Building and managing remote STR teams Scaling from 2 to 40+ pr…
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The Art of Bespoke Service in Vacation Rentals with Rachel Alday of Abode Luxury Rentals
42:16
42:16
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42:16In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Rachel Alday, co-founder and co-owner of Abode Luxury Rentals. Together they explore: The true meaning of bespoke service in vacation rentals Building and maintaining a luxury portfolio Creating memorable guest experiences The difference between concierge serv…
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Scaling Short-Term Rentals Through Delegation with Julie George of Million Dollar Host
39:34
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39:34In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Julie George, bestselling author and industry pioneer who built and sold a thriving property management business. Together they explore: Building sustainable business structures Effective delegation strategies Creating sellable systems Managing seasonal cash f…
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Technology and Trust in Luxury Vacation Rentals with Moriya Rockman of Smiling House Luxury
36:18
36:18
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36:18In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Moriya Rockman, CEO of Smiling House Luxury. Together they explore: Building trust in luxury vacation rental management Transforming B2B hospitality through technology The role of AI in shaping industry future Leadership challenges and opportunities for women …
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Essential Growth Tips from Leading Vacation Rental Professionals 2024
10:51
10:51
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10:51In this special compilation episode of The Vacation Rental Show: How We Grow, host Lynell Gordon compiles essential insights from the industry's leading professionals throughout 2024. Together they explore: Strategic approaches to sustainable growth Building and maintaining stakeholder relationships Technology integration and AI implementation Bran…
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Transforming Guest Experience Through AI in Vacation Rentals with Chad Elmore of Inhabit & Justin Dahl of Streamline
29:07
29:07
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29:07Join Lynell Gordon as she is joined by Chad Elmore, VP of Digital Marketing Services at Inhabit, and Justin Dahl, Director of Product at Streamline. Together they explore: Emerging digital marketing trends for 2025 The impact of AI on guest communication and booking processes Innovative tools for property description generation The importance of ma…
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