Best Uncharted Veterinary Podcasts (2025)

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362 - Surprise! Your Practice Just Got Sold 13:12

Play Pause

3h ago13:12

13:12

When your clinic goes through a veterinary practice sale, it can feel like the ground shifts overnight. Associates wonder what their future looks like, owners face the weight of transition, and teams question whether the culture they love will survive. In this episode of the Uncharted Veterinary Podcast, host Dr. Andy Roark talks with Dr. Gene Baue…

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361 - Always Cleaning When We Need Her 25:17

27m ago25:17

25:17

When your clinic hits chaos, nothing hurts morale faster than a disappearing team member who slips away from the treatment floor when they are needed most. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a real mailbag case about “Brenda,” a well-meaning but frustrating employee whose habit of vanishing…

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360 - When Picking Up The Slack Breeds Resentment 17:41

2h ago17:41

17:41

When you’re the one constantly picking up the slack in your practice, frustration can quickly turn into resentment. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark sits down with Dr. Saye Clement to tackle the all-too-common struggle of feeling overworked while others seem to move more slowly. Together, they dig into why resentm…

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359 - Onboarding an Acquired Hospital 27:51

14d ago27:51

27:51

Are you struggling to bring doctors on board after a hospital acquisition? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle the challenges of onboarding an acquired hospital, from resistant associates to the cultural shift that comes with moving from independent practice to corporate structure. They brea…

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WH144 | On the shoulders of giants + with the wisdom of elders with Dave Collins 1:00:43

6d ago1:00:43

1:00:43

We're finishing out this seasons mentorship series with one of my most essential mentors, the one, the only, Dave Collins. Founder of the BC College of Equine Therapy and so much more. 22 years ago, almost to the day, I arrived at the BC College of Equine Therapy as a student thinking I knew it all. Well, that illusion was about to be lovingly shat…

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358 - Harnessing Technology and Leadership in the Modern Veterinary Practice 14:27

8d ago14:27

14:27

Veterinary medicine is evolving faster than ever, and many leaders are struggling with the same challenge: how do you guide your team, embrace technology, and still protect the heart of our profession? In this episode of the Uncharted Podcast, Dr. Andy Roark welcomes Dr. Dave Nicol, veterinarian, practice owner, and international thought leader on …

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357 - Better Veterinary Handoffs, Stop the Confusion 21:07

14d ago21:07

21:07

When hospitalized patients don’t have clear veterinary handoffs, treatments get delayed, communication breaks down, and teams end up frustrated. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle one of the most common workflow headaches in veterinary hospitals: who takes ownership of hospitalized cases af…

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356 - Coach My Awful Leader or Find My Exit? 20:53

1M ago20:53

20:53

When you’re stuck working under a difficult veterinary leader, it can feel like the practice culture is unraveling and your team’s future is on the line. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Jenn Galvin dive into a mailbag letter from an office manager grappling with the fallout of a destructive practice owner. To…

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355 - Fixing "Sink or Swim" Culture 22:59

1M ago22:59

22:59

When veterinary clinics run on a sink or swim culture, new hires are tossed into the job after just a few days of shadowing and expected to keep pace in a high-pressure environment without the tools or confidence to succeed. In this episode, Dr. Andy Roark and Stephanie Goss dig into why this outdated approach persists and how it fuels turnover, bu…

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WH143 | Hoof care fundamentals with Nicole Jory 1:03:06

1M ago1:03:06

1:03:06

There's a good reason why I asked hoofcare professional Nicole Jory to contribute her online course Hoof Care Fundamentals to Outside the Box Equine - she knows her stuff! Nicole is my main hoofcare support for my herd and has been an invaluable resource for myself and my equine community for over a decade and I'm so pleased to be able to introduce…

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WH142 | It’s in the safety that things fall apart - a Raven Moon farm update with Alexa 24:21

1M ago24:21

24:21

Second lone wolf episode this season! Easy to get inspired sitting out amongst the trees and horses especially when big thigns are shifting here at the farm. This short 20 minute pod is an update on the herd and myself now that we have officially "landed" here and settled in our forever home, as things start to arise to be worked with. Would love t…

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354 - Can I Offer Child Day Care as An Employee Benefit? 18:59

2M ago18:59

18:59

When veterinary professionals can’t afford to work because childcare costs rival their paycheck, the entire clinic feels the impact. This episode tackles one of the most under-discussed yet critical challenges in veterinary medicine: how the lack of childcare support is pushing talented team members out of the field. The result is burnout, high tur…

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353 - Vets Don't Agree on Animal Neglect Case 22:23

2M ago22:23

22:23

When it comes to animal neglect in veterinary practice, there are rarely black-and-white answers. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a real-world scenario from a practice owner struggling with an ethical disagreement: how to handle a case where an associate vet reported a client for animal …

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352 - Coaching a Slow Vet Tech To Keep Up 25:34

2M ago25:34

25:34

In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a tough question from a practice leader: Can you coach a slow veterinary technician to keep up with the pace of the team, or is it time to part ways? Coaching slow veterinary technicians is a nuanced challenge. You want to support a valued team member whil…

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WH141 | Regenerative ranching, an exploration in attunement, capacity and connection with Robin Waugaman 49:56

2M ago49:56

49:56

Wow, this conversation with Robin Waugaman truly had my mind crackling with connections and ideas! Her way of drawing the connections between stewardship of land, horses, and her own body and being is powerful, and I had a few big aha's during our chat, as you'll hear, including an epiphany on why we might use force with horses (even if we don't wa…

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351 - AI Makes Me Nervous 22:54

2M ago22:54

22:54

Is AI in veterinary practice making your clinic smarter, or setting you up for trouble? Dr. Andy Roark and Maria Pirita, CVPM, tackle an associate veterinarian’s concerns about how fast their clinic is adopting AI, from scribes to client emails to appointment scheduling, and what that means for quality, trust, and team culture. If you’ve ever felt …

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350 - HOF - Can You Maximize Efficiency And Provide High Quality, Low-Stress Care? 27:40

3M ago27:40

27:40

Starting a new veterinary practice is an exciting and rare opportunity to build something truly your own. In this Hall of Fame episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss take on a powerful listener question: How can you maximize efficiency and still provide high quality low stress veterinary care? The conversatio…

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WH140 | The impact of "hidden" injuries + how horse-keeping intersects with manual therapy with Equine Osteopath Allie Plaschka 50:31

2M ago50:31

50:31

Season 8 has been one of my faves so far - and this chat with Equine Osteopath Allie Plaschka is no exception. As you'll hear at the beginning of this episode with Allie of Triple V Therapy, we found out in real time that we both went the BC College of Equine Therapy! What are the chances? In this geeky conversation, filled with coincidences and co…

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349 - Training Your CSR To Handle Price Shoppers 21:30

3M ago21:30

21:30

When you're running a veterinary practice, especially a mobile or specialty service, one challenge is almost guaranteed to show up at your front desk: price shoppers. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Maria Pirita tackle the nuanced topic of how to train your client service representative (CSR) to handle pricin…

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348 - Supporting a Lead Tech Who Won’t Ask for Help 20:37

3M ago20:37

20:37

What do you do when a lead technician is silently drowning, and no matter how many times you offer help, they won’t take your hand? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a deeply familiar challenge: supporting veterinary technicians who are struggling, especially when they won’t open up about …

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347 - Leadership Failed Me 18:12

3M ago18:12

18:12

What do you do when you're promoted, unsupported, and then demoted? That’s the raw question tackled by Dr. Andy Roark and Stephanie Goss in this episode of the Uncharted Veterinary Podcast. In veterinary medicine, leadership failure can feel deeply personal, especially when it looks like a promotion followed by radio silence and eventual disappoint…

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WH139 | Let the horses show you the way with Sandra Wallin 57:58

3M ago57:58

57:58

I spend this episode with my mentor Sandra Wallin riding waves of emotion - as you'll hear in our chat, this is our first time connecting for a good chat in almost a decade and it felt so good to be back in her depth of presence, the very same presence that supported me so essentially during my year as her student almost 20 years ago. What an honou…

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346 - Help! My Practice Manager is Not Medically Trained 16:08

3M ago16:08

16:08

Veterinary clinics are evolving and so are the people leading them. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Maria Pirita take on a deceptively simple mailbag question: “Non-medically trained practice manager?” It sparks a deep dive into one of the profession’s biggest shifts, the rise of the non-medical practice mana…

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345 - When The Team Goes Rogue 26:53

4M ago26:53

26:53

What do you do when your team is great on paper, skilled, kind, even gets along well, but when things get busy, the plan collapses and everyone starts freelancing? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a leadership scenario that’s as frustrating as it is familiar: what to do when the team keep…

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344 - Veterinary Leadership Through Fresh Eyes 17:45

4M ago17:45

17:45

Dr. Andy Roark sits down with Anthony Pierlioni, VP of the Turtle Room and Manager of Training & Facilitation at VCA, to talk about his book, Veterinary Leadership Through Fresh Eyes. This heartfelt, candid conversation offers fresh insight into veterinary leadership from someone who took the long road to management, bringing empathy, emotional int…

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343 - My Boss is the Practice Bully 20:54

4M ago20:54

20:54

Is your boss the reason morale is low and turnover is high? In this episode of the Uncharted Veterinary Podcast, hosts Dr. Andy Roark and Stephanie Goss unpack a heartbreaking mailbag letter from a veterinary practice manager stuck in a toxic situation. The letter details an emotionally draining reality: a practice owner whose yelling, micromanagem…

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WH138 | Storytime with Alexa - finding our new home and farm 22:12

4M ago22:12

22:12

This is a short and sweet episode and it's just me, which I haven't done since the very beginning of season one! In this episode, I sit out with the herd and share the story of how this space and land came to be for us, the horses and our other animals, as it definitely was a miracle how it all came together. I also go into our hopes and dreams for…

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342 - Management Wants to Silence Us 20:11

4M ago20:11

20:11

In this episode Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss respond to a mailbag letter about a sensitive workplace issue: management silencing employees. What happens when team members are told not to express emotions, especially when they’re feeling overwhelmed by clients or coworkers? With heart, humor, and unflinching honest…

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341 - Scaling Your Practice Without Sacrificing Culture 14:43

5M ago14:43

14:43

In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark sits down with Roy Jain, Chief Operating Officer of Blue River Pet Care, to explore how veterinary practice operations can be scaled across 210 hospitals without losing what makes each clinic special. If you're a veterinary practice owner who's ever thought about selling your clini…

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340 - When We Can't Pay for Tech School 17:53

5M ago17:53

17:53

In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Maria Pirita unpack a tricky, heartfelt mailbag letter from a practice manager stuck between supporting her aspiring technicians and honoring the clinic’s limitations. The episode offers practical leadership strategies to communicate a “no” with empathy, inspire continued growt…

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WH136 | Contact nutrition for the horse-human relationship with Carmen Spagnola 50:50

5M ago50:50

50:50

As we continue this season's mentorship series, this conversation with one of my current mentors was as potent as I had imagined. Carmen Spagnola has been a support, guide, teacher and esteemed colleague for over 12 years, and I have benefitted greatly from her depth of presence, attunement, clarity and nuance. She has spent time with my mares Diva…

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339 - Technician Schedule Drama 21:20

5M ago21:20

21:20

What do you do when your veterinary technician schedule falls apart only weeks into opening your dream clinic? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a real mailbag question from a new practice owner facing an all-too-relatable scenario: a small team, a clear plan, and suddenly—schedule dram…

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338 - Training Initiative Into The Team 19:50

5M ago19:50

19:50

Veterinary leaders often find themselves stuck in a frustrating loop: despite good staffing, experienced employees, and decent workflows, the team simply isn’t moving. Everything feels like it requires a push—someone to give orders, manage every detail, and constantly follow up. The root concern? A lack of training initiative. In this episode of Th…

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337 - Spectrum of Care and Mentorship in Vet Med 9:41

6M ago9:41

9:41

In this crossover episode of the Cone of Shame Veterinary Podcast and Uncharted Veterinary Podcast, Dr. Andy Roark sits down with Dr. Kate Boatright to unpack the confidence crisis many new veterinarians face—and how a spectrum of care mindset can shift the game entirely. With Dr. Boatright speaking at the upcoming Uncharted Medical Director Summit…

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WH135 | What flowers have taught me about horses and healing with Sabina Pettitt of Pacific Essences 1:00:00

5M ago1:00:00

1:00:00

Welcome to the first of my mentorship series. where I have conversations with some of my most important mentors, allowing you to access some of the goodness and wisdom that I was so supported by on my journey. The first in this series is my teacher and friend Sabina Pettitt, who is the founder of Pacific Essences, a company here on the west coast o…

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336 - Coaching Through Insecurity 16:53

6M ago16:53

16:53

Coaching through insecurity is one of the most challenging aspects of veterinary leadership. When a team member struggles with confidence, frustration, or toxic workplace baggage, it can feel impossible to guide them toward growth without creating conflict. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss answe…

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335 - Giving In to the High Maintenance Client 19:00

6M ago19:00

19:00

Some clients require extra attention, but where do you draw the line? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a real-life dilemma from a veterinarian facing pushback for prioritizing a demanding client. Should veterinarians go the extra mile for clients they’ve built strong relationships with…

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334 - Medical Quality is Sliding Down 25:16

6M ago25:16

25:16

Veterinary professionals strive to provide the highest quality care for their patients, but maintaining that standard can be challenging, especially in the face of financial concerns, evolving client expectations, and team-wide habits. When medical quality starts to slip, it often isn’t due to negligence or bad intentions. Instead, it’s a gradual s…

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333 - People Over Profits? Let’s Talk Metrics 26:31

6M ago26:31

26:31

When it comes to veterinary leadership, it’s easy to get lost in the numbers—production, revenue, and efficiency metrics often take center stage. But are we truly measuring what matters? In this episode of the Uncharted Veterinary Podcast, Stephanie Goss is joined by Dr. Phil Richmond to discuss a different approach: prioritizing people metrics alo…

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332 - Seeing Strengths Not Just Weaknesses 20:23

7M ago20:23

20:23

Ever feel like your veterinary team is stuck in a cycle of nitpicking negativity? You’re not alone. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a listener's dilemma: how to help a team that only sees each other’s weaknesses rather than strengths. The truth is, this pattern isn’t just a veterinary…

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WH134 | A whole horse perspective on veterinary care with Dr. Tomas Teskey 1:01:19

7M ago1:01:19

1:01:19

This conversation with Dr. Tomas Teskey blew my mind in the best possible way, as he shared about what veterinary care looks like for him (and truly, what I would love to see much more of) - as he puts it, examining every square inch of a horse and what's impacting their health, including hooves, teeth, environment, feed, supplements and more. Toma…

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331 - Should I Become a Minority Owner? 37:37

7M ago37:37

37:37

An associate DVM has the chance to buy 40% of their practice, but with a husband-and-wife ownership team, leadership struggles, and a toxic team dynamic, is it the right move? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss break down the risks and rewards of minority ownership in a veterinary practice—from de…

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330 - Can You Sell Your Practice and Keep Your Legacy? 35:56

7M ago35:56

35:56

Selling a veterinary practice is a huge decision—one that comes with financial, emotional, and cultural implications. For many veterinarians, their practice is more than just a business; it’s a legacy they’ve built over decades. But can you sell your practice while ensuring your team, clients, and values remain intact? In this episode of the Unchar…

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329 - Practice Manager vs Practice Bully 44:35

7M ago44:35

44:35

Workplace bullying is an all-too-common issue in veterinary medicine. Whether it's a toxic team member or an unsupportive leadership structure, dealing with a workplace bully can feel overwhelming. In a recent episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackled a mailbag question from a practice manager struggling…

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328 - Team Doesn't Like That It's a Business 35:12

7M ago35:12

35:12

In this episode of The Uncharted Veterinary Podcast, hosts Dr. Andy Roark and Stephanie Goss dive into a common challenge faced by veterinary leaders: handling team concerns when business decisions feel like they prioritize money over patient care. Whether you’re in a corporate-owned or private practice, navigating the balance between financial sus…

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327 - How I Cut 8 Minutes Off Every Visit 29:54

7M ago29:54

29:54

Dr. Kerri Anderson, owner of Fillmore Animal Hospital in California, joins Dr. Andy Roark on the Uncharted Podcast to share how AI scribes revolutionized her practice. By implementing ScribbleVet, Dr. Anderson reduced appointment times from 30 to 22 minutes, maintained productivity after losing a veterinarian, and now consistently leaves on time wi…

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326 - Stop Being Afraid To Let Them Fail 47:21

8M ago47:21

47:21

Failure is often feared, especially in high-stakes environments like veterinary medicine. But what if embracing failure could be the key to developing stronger leaders? In this episode of the Uncharted Veterinary Podcast, Stephanie Goss sits down with Dr. Megan Gilhooly, Vice President of Veterinary Affairs at Banfield Pet Hospital, to explore why …

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WH133 | Sacred contracts with horses and how to recognize them with Brittany Ashworth 1:07:07

8M ago1:07:07

1:07:07

Season 8 of the Whole Horse podcast is here! To start us off right, I chatted with my friend and colleague Brittany Ashworth of Sacred Echos and we headed right into some wild and wonderful territory. Rewinding back almost 12 years, Brittany shared about how she met her horse Duke, after never being a horse person, and how his presence and his stor…

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325 - Appreciation Programs Not Appreciated 34:00

8M ago34:00

34:00

Struggling with team recognition? In this episode of the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss tackle a complex yet common challenge in veterinary practice management: how to implement appreciation programs that resonate with everyone. Inspired by a mailbag letter from a practice leader, they dive into why appreciation programs can s…

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324 - Practice Owner Scoffs At Wage Increases 30:57

8M ago30:57

30:57

In veterinary practices, wage conversations are often challenging but crucial to retaining staff and maintaining a healthy work environment. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a practice manager’s question about advocating for wage increases in a privately owned multi-doctor practice. Their…