Welcome to The Chairlift - Snowboard Podcast, where we raise the bar on Canadian snowboarding! Join our host, Snowboard Mom, a passionate snowboarder with 28 years of experience, her “sliding sideways” husband, and their two mini shred kids as they explore the exhilarating world of snowboarding. Discover in-depth snowboard gear reviews, resort spotlights, and the latest snowboarding trends. Tune in for captivating interviews with professional snowboarders, and get the inside scoop on snowboa ...
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GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology
GAIN Advisors
Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.
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Ten-minute tales from the road from travel pro Doug Wallace offer up travel tips and trends, insider intel on hot hotels and travel essentials, culinary adventure, spa treats, sanity splurges, bucket-list tweaking and city-guide must-do lists. Hosted on Acast. See acast.com/privacy for more information.
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Embedding Machine Learning into Websites, IBE, RMS and CRM | with Rod Jimenez
47:49
47:49
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47:49In this episode, we interview Rod Jimenez, CEO at SHR. A leading provider of technology solutions for the hospitality industry. Under his leadership, SHR has been at the forefront of creating advanced, AI-driven systems that empower hotels and casinos to enhance guest experiences and optimize operational performance. His strategic vision and focus …
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How Smart Proptech Creates a Five-Star Experience | with Will Gilbert
39:44
39:44
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39:44In this episode, we interview Will Gilbert, Co-founder of Bodhi. He is a technology executive with expertise in software development, product management, and leadership. He has held various senior roles, including Vice President of Engineering and Chief Technology Officer, and has worked with companies in the technology and finance industries. He i…
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Digital Signage to Enhance the Guest Experience | with Shawn O'Connell
39:21
39:21
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39:21In this episode, we interview Shawn O’Connell, Executive VP of Sales - Americas at Uniguest. He has held various executive roles, including Chief Marketing Officer and Vice President, and has worked with reputable companies in the technology and finance industries. O'Connell is also a strategic advisor and investor, supporting startups and growth-s…
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Touchless Wellness as a Technology Category for All Hotels | with Tammy Pahel
58:59
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58:59In this wellness-focused episode, we interview Tammy Pahel, Vice President of Spa and Wellness at the Carillon Miami Wellness Resort. Pahel is a veteran spa director and development professional, including senior roles at Caesars Palace, Arizona Biltmore Resort & Spa, Henderson Beach Resort, Turnberry Isle Miami, Deer Lake Lodge & Spa and the Nemac…
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13. Backcountry Snowboarding with a Catski Trip to Les Chic-chocs
36:49
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36:49Join us on this episode of The Chairlift as we recount our unforgettable catboarding experience at Le Chic-Chac catski operation in the Gaspésie Québec. Discover the beauty and challenges of Quebec's premier backcountry snowboarding destination in the Chic-Chocs mountains, and get insider tips on making the most of your trip. Whether you're a seaso…
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Choose Your Hotel Tech Partners Wisely | with Damien Cazabonne
57:19
57:19
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57:19In this episode, we interview Damien Cazabonne, Global Manager of Marketplace Partnerships for Mews, discussing the nature of hotel technology strategic partnerships in 2025. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered aroun…
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12. Psychology and Conquering Fears to Land Tricks, Building a Legacy in Snowboarding | Crispin Lipscomb
1:01:50
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1:01:50In this episode, we continue our conversation with Crispin Lipscomb, a two-time Olympian and seasoned snowboarder, as he discusses his journey from competing to coaching and building a lasting legacy in the snowboarding community. Discover how Crispin is shaping the future of snowboarding! Episode Highlights: Transition to Coaching: Crispin shares …
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Mastering a Hotel Renovation Project | with Brad Fortner
39:10
39:10
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39:10In this episode, we interview Brad Fortner, marketing director at Team Hospitality Group LLC, a general contractor and construction firm that specializes in turnkey hotel renovation projects throughout the United States. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hosp…
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11. Navigating Funding, Sponsorship and Branding in Snowboarding | Crispin Lipscomb
39:22
39:22
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39:22In this episode, Snowboard Mom continues her conversation with Crispin Lipscomb, a two-time Olympian and seasoned snowboarder, as he delves into the complexities of sponsorships and branding in the world of competitive snowboarding. Learn how Crispin navigated the sponsorship landscape and built his brand! Episode Highlights: Carding and Funding: C…
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What Makes an Iconic Ski Resort with Fairmont Tremblant | with Anne Marie Johns
44:01
44:01
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44:01In this episode, we interview Anne Marie Johns, General Manager of Fairmont Tremblant, to discuss all the programming happening onsite at this iconic ski resort as well as what new features were launched as part of the recently completed, multi-year property improvement plan (PIP). ************* LINKS & RESOURCES ************* The GAIN Momentum Pod…
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10. From Being a Snowboard Coach and Instructor to Two-time Halfpipe Olympian | Crispin Lipscomb
46:01
46:01
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46:01In this episode, we sit down with Crispin Lipscomb, a two-time Olympian and seasoned snowboarder, to explore his incredible journey from skateboarding roots to competing on the world stage in snowboarding. Discover the untold stories and secrets behind his success! Episode Highlights: Introduction to Crispin Lipscomb: Crispin introduces himself and…
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9. New Olympic Discipline for Snowboarding, Going from Park to Freeriding, Equality Pushes the Level of Riding | Natalie Allport
49:01
49:01
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49:01Join Natalie Allport and Snowboard Mom as they delve into the challenges, triumphs, and experiences in the world of freeride snowboarding. From coping with mental health issues in high-performance sports to the evolving dynamics of freeride competitions, this episode offers a comprehensive look at the sport through the eyes of two passionate snowbo…
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Discussing the Book "Unreasonable Hospitality" for Hotels | with Neil Foster
1:00:25
1:00:25
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1:00:25In our book series, Adam Mogelonsky and Neil Foster dig into Will Guidara’s seminal 2022 book, “Unreasonable Hospitality” and its applications for hotels, restaurants, tour operators and anyone else in the service industry around the world. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scal…
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8. Hacks for the Best Tremblant Snowboard Trip and Keeping your Feet Warm
29:33
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29:33In this episode, Snowboard Mom shares valuable tips and advice on making the best of your snowboarding day when visiting Mont Tremblant, from gearing up to finding the best food spots and avoiding crowds on busy weekends. Introduction Preparing Your Gear Food and Snacks - How to Save your $$ Dressing for the Weather Avoiding Crowds and Lineups Best…
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7. Snowboard the Alps, Learn to Ride or Level Up your Riding with Adult Snowboard Camps | Julie Rebaudo
37:57
37:57
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37:57Snowboard Mom speaks with Julie Rebaudo from Winter Ride Camps. First she discusses why you might want to learn to snowboard in the Alps rather than at a US or Canadian resort. Then the interview dives into the benefits and experiences offered at learn to ride and intermediate adult snowboard camps in the Alps. Julie shares her personal journey of …
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A Holistic View on Restaurant Tech | with Skip Kimpel
50:47
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50:47In this episode, we interview Skip Kimpel, GAIN’s Global Director of Restaurant Technology and Innovation. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelons…
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6. Boycotting the National Team to Become an Olympian and Designing Custom Snowboards with Donek | Katie Tsuyuki
1:02:45
1:02:45
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1:02:45In this episode of 'Interviews on the Chairlift,' host Snowboard Mom has an in-depth chat with her friend and Olympian snowboarder, Katie Tsuyuki. They discuss Katie's journey to the 2014 Sochi Olympics, her unique experiences and struggles in the sport, the evolution of snowboarding culture, and Katie's current role as brand manager for Donek Snow…
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Hotel Leadership in the Post-Material World | with Jannes Sörensen
1:06:18
1:06:18
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1:06:18In this episode, we interview Jannes Sörensen, founder of the Kepler International Hospitality Academy. Prior to this, Sörensen has a rich history of luxury hotel experience. He has held roles as a concierge at Hotel Adlon Berlin (Kempinski), Hotel George V Paris (Four Seasons), Hotel Arts Barcelona (Ritz-Carlton) and The Plaza Hotel (Fairmont). He…
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5. Introducing Kids to Competitive Snowboarding, Finding a Snowboard Coach and Val St-Come Review
27:13
27:13
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27:13In this episode of 'The Chairlift,' host Snowboard Mom shares her expertise about getting kids involved in competitive snowboarding. From personal experiences to practical advice on starting, she covers everything. Learn about age categories, finding the right clubs, coach, necessary gear, and the balance between having fun and competing seriously.…
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4. The Growth of Snowboard Culture, Why be a Snowboard Coach and Tips to get your Family Snowboarding
32:10
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32:10In this episode of The Chairlift, host, Snowboard Mom interviews and introduces Snowboard Dad. They discuss: Snowboarding in the 90s and the growth of snowboard culture Snowboarding in the UK and England National Snowboarding Championships in the 90s Why becoming a snowboard coach is what you want to be Reviving snowboard culture through getting yo…
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Artificial Intelligence Changes the Entire Business Model | with Tata Crocombe
54:51
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54:51In this episode, we interview Tata Graham Crocombe, an independent hotel owner based out of the Cook Islands, including family-friendly The Rarotongan Beach Resort & Lagoonarium, the adults-only Sanctuary Rarotonga and Aitutaki Lagoon Private Island Resort. Besides operating three island resorts, Crocombe is also a prominent technologist and has ta…
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3. Why Did Halfpipes Disappear, Progress for Women's Snowboarding and Bromont Review
30:09
30:09
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30:09In this episode, your host, Snowboard Mom, takes you to a time from when she started snowboarding and finally got her first snowboard. Through her own stories, she talks about the improvement of competitive freestyle courses, competing as a woman in the early 2000s the rise and fall of halfpipes. name drops throughout the episode and shares her per…
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The LinkedIn Executive and Best Practices for a B2B Marketplace | with Zoe Koumbouzi
42:11
42:11
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42:11In this Executive Series episode, we interview Zoe Koumbouzi, a fellow GAIN Advisor to discuss the growth of LinkedIn as a marketing tool for both individuals as well as B2B for vendors and travel or hospitality buyers. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospi…
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2. Sugarloaf, USASA slopestyle, perspective from a mini shred
30:24
30:24
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30:24This snowboard family goes to Sugarloaf over the holiday season and in this episode, Kai, our 8 year old mini shred tells you all about that trip. He describes everything from our drive, to the skatepark, restaurant, the snow conditions and his first USASA slopestyle competition. Kai gives his perspectives on what a freestyle competition should be,…
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Flexible Accommodations at the Caribe Royale Orlando | with Amaury Piedra
42:40
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42:40In this episode, we interview Amaury Piedra, managing director at Caribe Royale Orlando, a 1,337-key, all-suite property that appeals to numerous customer segments and has recently relaunched after a sweeping renovation. Piedra brings a wealth of experience to leading this hotel through its reimaging which happened during the pandemic, including le…
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Episode 1: Ollie talks Tremblant Demo, Mitik Park and travels
37:22
37:22
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37:22Welcome to the first episode of The Chairlift where we talk about all things snowboarding. Snowboard Mom and Ollie discuss the Tremblant Demo Day where Ollie tried a snowboard. They talk about where they ride and how their local hill, Vorlage, just got a pipe dragon - our Gathering Groms hope to have an event there on March 6. Then the duo talk abo…
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The Philosophy and Psychology of Deploying New Technology | with Simone Puorto
46:08
46:08
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46:08At long last we interview fellow GAIN advisor, Simone Puorto, and author of “We Are The Glitch” (2024). Puorto is the founder of Travel Singularity and Rebyu, an innovative GPT-driven startup, as well as columnist for Hospitality Net and 10 Minutes News. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless l…
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Founding and Leading with Integrity | with Sean Gorman
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46:00
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46:00In this episode, we interview Sean Gorman, President and CEO of SafetyNet Access. Gorman has been CEO of SafetyNet Access for over 25 years. More recently, he has expanded this company with new divisions that include Select NetWorx, Amicus Networx and SNA Event Productions. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: fo…
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We Are Selling Outcomes Not Technology | with Bryson Koehler
40:23
40:23
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40:23In this episode, we interview Bryson Koehler, CEO of Revinate. Koehler brings a wealth of technology experience to his current role at Revinate where his role is on driving positive outcomes for hotel clients through better use of data. He was SVP of global revenue and guest technology for InterContinental Hotel Group for over 10 years, and was chi…
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The AI-Adjacent Executive and Using AI for Senior Hotel Roles | with Vincent Somsen
41:32
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41:32In this special episode of our Executive series with Vincent Somsen and Michael Goldrich, we look at how the latest artificial intelligence tools are changing the nature of work in hospitality leadership in the march towards an AI-adjacent workforce. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lesso…
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The Medium Is Still the Message for Digital Marketing | with John Marraffino
42:27
42:27
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42:27In this episode, we interview John Marraffino, President of VMC Media, a travel media company that operates across a variety of markets, industries and channels for over the past three decades. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and techno…
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Cash Flow Is King for Any Startup or Scaleup | with Ken & Mark Heymann
43:35
43:35
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43:35In this special episode, Adam Mogelonsky interviews the Heymann brothers, Ken and Mark, who are the founders of Unifocus and Heymann2 & Associates. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed …
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Progressive Luxury with EAST Hotels and The House Collective | with Dean Winter
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49:45In this episode, we interview Dean Winter, Managing Director of Swire Hotels. Winter has a longstanding career in hotel operations and management. Working in the Food & Beverage department for Mandarin Oriental Hotel Group for over seven years before joining management at MOHG for five more years. After joining the operations team at Swire Properti…
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The Transcontinental Executive and How Travel Tech Works | with Chris Tomseth
47:27
47:27
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47:27In this special episode of our Executive series with Chris Tomseth and Michael Goldrich, we focus on the current travel trends to see how they apply to the modern workforce wherein executives frequently travel to different continents to manage operations across multiple time zones. ************* LINKS & RESOURCES ************* The GAIN Momentum Pod…
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The Choice to Scale After the Product Is Ready and Tested | with Omri Shalev
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37:27
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37:27In this episode, we interview Omri Shalev, cofounder and CTO of Reeco. Shalev brings a diverse software engineering background before entering hospitality technology, including LeadDaWay, M.S Bit, HARMAN International and Microsoft. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a busi…
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Rallying a Global Tech Company Around Waypoints | with Phelim Pekaar
36:48
36:48
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36:48In this episode, we interview Phelim Pekaar, CEO of P3, a hotel software company focused on the online guest journey and booking experience. Pekaar comes from a software engineering background, graduating from the University of Dublin before joining Jurys Doyle Hotel Group as a developer for over nine years. Pekaar founded P3 Hotel Software in 2001…
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Discussing the Book "Ultra-Processed People" for Hotels | with Neil Foster
1:13:01
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1:13:01In this special episode, Adam Mogelonsky and Neil Foster discuss the book “Ultra-Processed People: Why We Can’t Stop Eating Food That Isn’t Food” (2023) by Chris van Tulleken. In this chat, we cover topics including ultra-processed foods, intermittent fasting, food environments, eating as identity and what hotels can do as food habits change. *****…
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Pivoting a Tech Company into the Hospitality Industry | with Jeff Robbins
36:58
36:58
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36:58In this episode, we interviewJeff Robbins, founder of GuestInsight. Since its founding in late 1999, GuestInsight has excelled as a consumer market research platform leader, with tools specifically designed for hotel guest engagement and feedback. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons …
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Living in Many Countries and Working at Many Companies | with Custódio Barreiros
39:03
39:03
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39:03In this episode, we interview Custódio Barreiros, founder and president of EIP MGT GmbH, a European hospitality firm focused on solving technological problems for the end users. Barreiros is a second-generation hotelier, having worked from an early age in hotels across the continent. On the hotel side, he has worked for Accor, Grange Hotels, Hilton…
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Delivering Moments of Truth with Unified Data | with Daan de Bruijn
39:31
39:31
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39:31In this episode, we interview Daan de Bruijn, Cofounder of Bookboost. De Bruijn brings a diverse hospitality background before cofounding Bookboost CRM in early 2017. For non-hospitality experience, he worked as a research analyst at Rabobank Nederland, in customer loyalty at VenturesOne and at DDB Consulting based out of Amsterdam. ************* L…
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The Nomad Executive and How to Work from Anywhere | with Michael Cohen
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50:06In this special episode, we sit down with GAIN Managing Partner, Michael Cohen, to discuss the emerging megatrend of being the ‘Nomad Executive’ and working while living aboard. Cohen goes into detail about his experiences over the past few years in founding and running a company while living in multiple different countries and time zones. ********…
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The Growth of Remote Work and Virtual Companies | with Sondre Rasch
39:09
39:09
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39:09In this episode, we interview Sondre Rasch, Cofounder and CEO of SafetyWing. With SafetyWing, Rasch is building a platform to provide easily accessible travel medical insurance for remote workers and nomad executives. Prior to this, Rasch has cofounded three other software companies – SolidHost, NorJobs and Superside – while also acting as a policy…
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Platforms for Enabling the Next Generation of Hoteliers | with Shane O'Flaherty
39:46
39:46
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39:46In this episode, we interview Shane O’Flaherty, the Global Director of Travel and Hospitality at Microsoft. O’Flaherty comes from a sales, marketing and customer relationship background prior to joining Microsoft in their travel division. His earlier background in hospitality includes acting as the Director of Business and Leisure Marketing at Pref…
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Your Niche is How You Add the Most Value | with Jim Rowe
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36:24
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36:24In this episode, we interview Jim Rowe, Senior Vice President of Sales & Marketing at Jonas Hospitality, Property Systems. Rowe is a seasoned veteran in the hospitality technology industry. He was a Delphi regional sales director at Newmarket International for four years, director of sales at Springer-Miller Systems for over two years and director …
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How Technology Enables a New Breed of Hotel Brands | with Matthew Opferkuch
38:47
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38:47In this episode, we interview Matthew Opferkuch, CEO and cofounder of The Laundry Rooms. Opferkuch is a longstanding hotel operator and executive before cofounding The Laundry Rooms in August 2019. He held senior roles including director of F&B, hotel manager and general manager at Fairmont Hotels & Resorts for over 15 years. In 2006, he became the…
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The Reason Behind Hotel Tech Integration Challenges | with Charlie Osmond
37:03
37:03
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37:03In this episode, we interview Charlie Osmond, cofounder of Triptease. Osmond brings a diverse background to Triptease, starting as an engineer in the British Army before cofounding Decidedly which he launched, grew and exited over 12 years. His next venture was FreshMinds Talent which, as before, he launched grew and exited over 12 years, while sim…
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A Caribbean Hotelier's Perspective on Hotel Technology | with Nima Anwar
37:19
37:19
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37:19In this episode, we interview Nima Anvar, CEO of GuestChat. Anvar was the general manager of the Siesta Hotel in Grenada for over two decades before founding GuestChat in January 2021 as a hotel chatbot provider leveraging the latest in large language models. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timel…
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HITEC 2024 Sales and Marketing Preparation Special
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37:22In this special episode of the GAIN Momentum Podcast, we’re looking at what hotel technology vendors can do to best prepare for HITEC, happening this year in Charlotte, June 25-29, in terms of sales team preparation, marketing tactics, booth design, networking events, press releases and looking for strategic partnerships. ************* LINKS & RESO…
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Building Tech Architecture from the Ground Up | with Michael Levie
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36:46In this episode, we interview Michael Levie, co-founder of citizenM. Levie has a wealth of hotel technology and operations experience. He was at Sonesta for 16 years and at NH Hotels for over three years, before cofounding citizenM (and acting as chief operations officer) in early 2005. Levie formally left citizenM in late 2021 after 17 years and c…
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Encouraging Your Good Team Members to be Great | with Anthony Melchiorri
37:32
37:32
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37:32In this episode, we interview Anthony Melchiorri, author, including his latest book “Show Up”, and TV show host, including Hotel All Stars. Melchiorri has been a hotel executive for over three decades. For the past 14 years, he has been the Founder and Managing Director of Argeo Hospitality, a hotel management company based out of New York. *******…
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