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Total Retail Talks

Total Retail

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Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
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Total Retail Tech Insights was created as a resource for executives in the retail industry who seek information and solutions for their technology wants and needs. Through brief but in-depth interviews with subject matter experts and industry thought leaders, listeners take away actionable information and practical advice to help drive their technology road maps. From idea to implementation, Total Retail Tech Insights is the content retail executives need to optimize their use of technology ...
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Loss Prevention Magazine Podcast

Loss Prevention Magazine

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The LP Magazine podcast keeps loss prevention professionals, security staff, and retail management up-to-date on important information and best practices for your business and career. Each episode features insights from retail loss protection, asset protection, law enforcement and more.
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It's Your Loss

Tony Sheppard & Johnny Custer

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Retail is evolving, and so is the game of loss prevention. Gone are the days when LP was just about catching shoplifters. Today, it’s about data, strategy, and staying ahead of crime before it happens. Join Tony Sheppard and Johnny Custer—two industry veterans with over 30 years of experience each—as they break down the latest trends in retail risk, asset protection, and total loss prevention. With a mix of expert insights, real-world case studies, and the occasional pop culture reference, t ...
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Convenience Matters

National Association of Convenience Stores

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Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores — and what the future may hold — as long as it's convenient.
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KorcomptenzInc

Korcomptenz INC

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"Korcomptenz a Microsoft Certified Gold Partner that combines broad business knowledge, deep industry expertise in leading technology product suites of Microsoft, Salesforce, Azure and Advanced Analytics to deliver best-in-class Technology Transformation, with faster return on investment and reduced Total Cost of Ownership. We specialize in Manufacturing, Logistics, Distribution, Non-profit, Retail, Fashion & Apparel. With a unique proven implementation and support methodology that is time t ...
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Betoota Talks

The Betoota Advocate

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Clancy Overell and Errol Parker, editors of the explicitly raw but iconic Outback Australian newspaper known as The Betoota Advocate report fiercely - without fear or favour.
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ChatGPT Masterclass - AI Skills for Business Success ❔ Struggling to figure out how to use ChatGPT effectively for your business? ❔ Wasting time on repetitive tasks that AI could automate in seconds? ❔ Want a structured, step-by-step way to master AI and 10x your productivity? ✅ You’re in the right place. ChatGPT Masterclass AI Skills for Business Success is a structured, step-by-step guide to mastering AI for business—without fluff, confusion, or wasted time. This is not just another AI pod ...
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In episode 497 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rene Federico, head of marketing for the U.S. at Primark, a global  fashion retailer founded and based in Dublin, Ireland. Listen in as Federico discusses Primark's growth in the U.S., focusing on marketing strategies to support this expansion (2:25). She details her role a…
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Henry takes us behind the scenes of our industry's biggest successes in the past 20 years, from debit swipe fee reform to enhancing the industry's image. Hosted by: Jeff Lenard About our Guest: Henry Armour, NACS President and CEO Henry has served as NACS president and CEO since 2005 after spending his entire career in the convenience and fuels ret…
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Clancy Overell and Errol Parker guide the Australian public through a journey into the year that was, 2025. From politics to pop culture, cities to farms, US to Australia, we talk through all the important and unimportant issues in 2025. Here's to a better 2026. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omn…
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Henry shares the biggest focus areas that were top of mind for NACS during the past two decades. Hosted by: Jeff Lenard About our Guest: Henry Armour, NACS President and CEO Henry has served as NACS president and CEO since 2005 after spending his entire career in the convenience and fuel retailing industry. Beginning January 1, 2026, he will shift …
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Errol Parker and Clancy Overell wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota thanks to our friends at Dan Murphy's! Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.…
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In episode 496 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ed Evans, CEO of Consumer Cellular, the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50-plus. Listen in as Evans details what's driving Consumer Cellular's brick-and-mortar expansion (1:45), the strategy behind deter…
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What separates a successful snack from the pack? Storytelling can be effective and important to sustaining a brand. Hosted by: Jeff Lenard About our Guest: Jason Liebig, Brand History Expert, Television Host Jason is a noted brand historian, consultant, television personality and speaker, known for his deep knowledge of consumer brands and behavior…
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Errol Parker and Effie Bateman wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota thanks to our friends at Dan Murphy's! Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.…
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Stefanie Hoover and Jamie Kress, RFID expert with Sensormatic, discuss this year's gathering of retailers at the 4th Annual Smart Exit Workshop in Bentonville, Arkansas. Sensormatic pulled out all the stops at its new facility: more than a meeting space, with mock-ups of the sales floor, stockrooms, and transition space that help retailers truly ex…
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In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan speaks with Len Covello, chief technology officer at Engage People, the only loyalty network that enables program members to pay with points directly at checkout. Listen in as Covello provides an overview of the business and his role (1:00), Engage People's unique pay-with-po…
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As c-stores continue to be a preferred destination for prepared foods and beverages, retailers are paying more attention to flavors. We look at what's resonating with customers and how can different flavors -- whether "swicy" or "swalty" -- be used and combined. Hosted by: Jeff Lenard About our Guest: Amanda Baltazar, Retail & Hospitality Journalis…
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What turns a routine delivery into folklore? How does one wide ball at the Gabba trigger a generation of English PTSD? And why do the strangest, funniest and most chaotic moments always seem to find their way into this rivalry? In Part Two of our deep dive into Ashes mythology, Clancy & Errol once again sits down with Peter Lalor to revisit a fresh…
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Errol Parker and Effie Bateman wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.By The Betoota Advocate
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In episode 495 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Joe Cano, senior vice president of digital commerce at Lowe's, a FORTUNE® 100 home improvement company. Cano details the company's approach to personalizing the digital shopping experience for both DIY homeowners and professional contractors (1:45). He explains how Lowe's u…
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On Jan. 1, 2026, retailers in 8 states will face SNAP Food Restriction Waivers that restrict items deemed "non nutritious. Here is what retailers need to know. Hosted by: Jeff Lenard About our Guest: Margaret Mannion, NACS Director, Government Relations Margaret leads federal advocacy efforts at NACS on issues including SNAP, food traceability and …
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Errol Parker and Effie Bateman wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.By The Betoota Advocate
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What is an Ashes moment, really? Why do grown men howl like rapid dogs over a ball that lands on a crack? And how did a couple of colonial summer sports turn into one of the world’s most unhinged rivalries? This week, The Betoota Advocate sits down with one of cricket’s most respected storytellers, Peter Lalor, to unpack the triumphs, meltdowns and…
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Visa and Mastercard reached a settlement with merchants on a swipe fees class-action lawsuit. It's opposed by retail groups, including NACS. Hosted by: Jeff Lenard About our Guest: Doug Kantor, NACS General Counsel Doug has served as legal counsel for NACS for more than 20 years, originally as a partner with the law firms Collier Shannon Scott PLLC…
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What are eshays? Where is Sydney home to the world's best chicken burgers? What the hell has been happening in Australia's biggest city since the government introduced lock out laws. This week, The Betoota Advocate talks to one of Sydney's most razor-sharp cultural commentators, Monkeyboy. He's an author, an online oracle, and an unofficial anthrop…
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Clancy Overell and Errol Parker wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.By The Betoota Advocate
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In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan speaks with Deanna Ballew, chief product officer at Listrak, a digital marketing automation platform. Listen in as Ballew discusses the current retail marketing landscape of creativity and innovation (3:00) and how Listrak supports retailers, emphasizing the importance of mar…
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In episode 494 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kaitlyn Hebert, global chief marketing officer for the Ninja brand of SharkNinja, a leading global product design and technology company. The interview was recorded at Shoptalk Fall in Chicago. Hebert explains how Ninja’s organizational structure and innovation hub speed up…
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The big term in retail today is "customer experience." Sometimes that's great customer service, sometimes that's something unique in the store--like hiding a speakeasy behind a fake cooler door. We talk about how to create a unique experience that works for any retail location. Hosted by: Jeff Lenard About our Guest: Tony Donatell, Owner, Farmer's …
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This week on Betoota Talks, Errol Parker sits down with an icon of Australian cricket, Merv Hughes. In this wide ranging one on one interview, Merv takes us through the highs and lows of his career, from Australia’s triumphant away ashes victories, to the nervous moments hoping not to get dropped from the team. He’s got some classic stories about W…
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Clancy Overell, Errol Parker and Wendell Hussey wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.By The Betoota Advocate
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In part 2, we continue the convenience-focused conversation with Clerks' stars Kevin Smith and Jason Mewes, talking about a range of subjects, including other movies about convenience stores. Hosted by: Jeff Lenard About our Guests: Kevin Smith, Actor, Writer, Director Kevin wrote and starred in the groundbreaking movie "Clerks," which centered on …
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Those who don’t remember the 1980s would not be familiar with the myth and scandal that surrounded Australia’s most confident, glitzy and wreckless businessman-turned-white-collar- criminal, Christopher Skase. This week, ABC presenter Mark Humphries joins Betoota Talks to discuss our nation’s most notorious high flyer, and what happened when he fle…
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Clancy Overell, Errol Parker and Wendell Hussey wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.By The Betoota Advocate
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In episode 493 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Liza Lefkowski, vice president and chief merchant of stores at Wayfair, a leading home and furniture retailer. The interview was recorded at Shoptalk Fall in Chicago last month. Lefkowski discusses Wayfair's strategy of using design, storytelling, and product curation to co…
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Kevin and Jay talk about their 30-plus-year love affair with convenience stores in a freewheeling conversation that takes a few tangents. Hosted by: Jeff Lenard About our Guests: Kevin Smith, Actor, Writer, Director Kevin wrote and starred in the groundbreaking movie "Clerks," which centered on the interactions at a local Quick Stop convenience sto…
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Errol Parker and Effie Bateman wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTok See omnystudio.com/listener for privacy information.By The Betoota Advocate
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The three-times Deputy PM, Barnaby Gerard Joyce MP has offered the vaguest resignation in political history over the weekend. Is he quitting politics? Is he quitting the party? Is he quitting Tamworth? Or is he simply reloading the clip and coming back for more!? This week on Betoota Talks, we trace the career of Barnaby Joyce from his days as a bu…
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Hemp-derived THC beverages could present opportunities for convenience retailers that already sell age-restricted products. Hear more about this growing trend. Hosted by: Jeff Lenard About our Guest: Melissa Vonder Haar, Writer/Consultant, MelissaV Inc. Melissa has written about the convenience retailing industry for nearly two decades and has writ…
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