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The ProSource Podcast

ProSource Wholesale

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Creating a design concept for a kitchen or remodeling an outdated bathroom requires an understanding of the products and services available to those looking to undertake such a project. The ProSource Podcast breaks down the home remodeling industry and highlights the merchandise and experience that it requires to achieve your vision. Join ProSource Director of Digital Marketing Content Kevin Devine, as he speaks with those who facilitate the ideal project and offer valuable information for h ...
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Making Flooring Easy

Floors To Your Home

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I mean… we’re flooring people, from an outlet store basically, and it looks to us like just figuring our how to pick the right floor is daunting at best. In your life, you’ll do it less often than you’ll buy cars, and that’s a pretty taxing thing to do. So we’re trying to start from scratch and be as basic and clear as we can about doing this, so you can find what you want, wherever you end up shopping. We’ll have regular episodes, chats between Dan (who owns the company) and me (I’m David – ...
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Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous. Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We've got a host for th ...
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Pool Pros text questions here The conversation between Natalie Hood (The Grit Game) and Eric Nielson (The Western Pool and Spa Show) highlights the Western Pool and Spa Show's significance in education, networking, and community building within the pool and spa industry. The speakers debunk common myths about the show, highlighting its inclusivity …
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On the podcast, I talk with Sandeep about how a frustrated student’s struggle inspired him to create NaadSadhana, a revolutionary AI-driven app that helps singers perfect their pitch in real time. We dive into how his journey—from Microsoft and Google engineer to Apple Design Award-winning musician—shows what happens when art and technology truly h…
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Pool Pros text questions here In this episode of Mondays Down Under, the hosts discuss the challenges and successes of the past year in the pool maintenance industry, highlighting the benefits of BufferZone and its features. They also introduce pHloZone, a new software solution for commercial pools, and share insights on future developments and upg…
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Pool Pros text questions here In this episode, Rudy Stankowitz discusses the complexities of pool chemistry, emphasizing the importance of understanding chlorine's role, the significance of stain identification, and the kinetic nature of chemical reactions in pool maintenance. He shares personal reflections on grief and loss, providing a heartfelt …
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Pool Pros text questions here In this episode of the Talking Pools podcast, host Steve Sherwood discusses various challenges faced in pool consulting, including the importance of proper tax management, navigating pool temperature issues, and the role of communication in managing client expectations. He also delves into the significance of general l…
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Pool Pros text questions here In this episode of the Talking Pools podcast, Natalie Hood and Casey McGovern discuss the critical topic of water safety and drowning prevention. They address common myths surrounding swim lessons, the importance of early education, and the need for constant supervision around water. Casey shares her personal journey a…
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Pool Pros text questions here Andrea and Paulette walk through how to troubleshoot circulation problems, filtration issues, heaters, automation quirks, and equipment that technically powers on but doesn’t actually do its job. They talk about why symptoms lie, why homeowners unintentionally sabotage diagnostics, and how skipping fundamentals leads t…
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Pool Pros text questions here In this episode of the Talking Pools podcast, Lee and Shane discuss strategies for expanding pool service businesses in 2026. They explore the transition from residential to commercial pools, the importance of qualifications and insurance, and the need for proactive maintenance and testing. The conversation also highli…
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Pool Pros text questions here In this episode, Rudy discusses the complexities of pool chemistry, focusing on the importance of understanding oxidation-reduction potential (ORP) and its implications for effective pool management. He emphasizes the need to shift focus from merely adding chemicals to understanding the real-time capabilities of water,…
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Pool Pros text questions here Steve Sherwood kicks off the New Year’s Day conclusion of the holiday two-parter with a no-fluff reminder: if you’re not doing chemical dosing calculations, what are you even doing out there? This episode is a practical, field-first toolbox talk—equal parts profitability and liability prevention. Steve breaks down why …
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Pool Pros text questions here In the conclusion of Natalie Hood’s conversation with Ryan Walker, the focus shifts from “selling pool stuff” to selling outcomes: experience, lifestyle, confidence, and trust. This episode pulls the curtain back on what’s really happening in today’s retail and builder sales environment—homeowners aren’t shopping local…
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On the podcast, I talk with Jordan about the power of seasonal business cycles, why refining your ad strategy can unlock growth, and how passion-driven apps can still find market fit without a huge marketing budget. Top Takeaways: 🎯 Understand Your Seasonal Business Cycles Jordan's app, Elite Hoops, thrives during basketball season, with the bulk o…
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Pool Pros text questions here This week, Andrea and Paulette pull back the curtain on one of the most uncomfortable truths in pool service: you don’t need to be reckless to get seriously hurt. You just need to be casual. From cracked buckets rolling around in the back of trucks to “I’ve done it this way for years” shortcuts, this episode explores t…
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Pool Pros text questions here In this episode of Talking Pools, hosts Lee and Shane reflect on the past year in the swimming pool industry, discussing significant changes in leadership, the recognition of the trade, and the importance of planning for the future. They emphasize the need for work-life balance and personal growth as they look forward …
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Pool Pros text questions here It’s the day after Christmas, and Rudy is not here to sing carols—he’s here to correct one of the most common (and most expensive) field habits in pool service: measuring dry chemicals like you’re baking cookies. The “two cups equals a pound” rule gets dragged into the sunlight, and then the episode pivots into a full …
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Pool Pros text questions here In this holiday edition of Thursdays with Steve, Steve Sherwood checks in from a festive (and very on-brand) Hawaiian Christmas shirt and talks straight to the pros who keep pools running even when the calendar says “day off.” From commercial clients who expect service 365 days a year, to the reality of managing staff …
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Pool Pros text questions here In this episode, Natalie Hood sits down with Ryan Walker to unpack how retail sales in the pool industry have evolved over the last two decades—and what dealers, builders, and retailers need to understand to stay competitive today. From the rise of online shopping and social media influence to changing homeowner expect…
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Pool Pros text questions here In this conversation, Paulette and Andrea discuss their recent hiatus due to personal losses and the challenges faced in pool maintenance. They delve into the importance of understanding the Langelier Saturation Index (LSI) and its role in water chemistry, emphasizing the need for proper water balance to prevent issues…
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Pool Pros text questions here In this episode of the Talking Pools podcast, Lee and Shane discuss the holiday season, share nostalgic memories of Christmas, and explore innovative pool products from the US that they wish to see in Australia and New Zealand. They highlight various tools for pool maintenance, emerging technologies in pool care, and l…
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Pool Pros text questions here In this episode, Rudy Stankowitz dives deep into the complexities of pool chemistry, particularly focusing on chloramines and breakpoint chlorination. He shares personal anecdotes, discusses industry events, and answers listener questions about lagoon pools versus traditional pools. The conversation emphasizes the impo…
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Pool Pros text questions here In this episode of Talking Pools, Wayne shares his harrowing experience with a cardiac event that nearly cost him his life. He discusses the support he received from his family and medical professionals, reflecting on the importance of health and recovery. The conversation then shifts to the implications of such health…
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Pool Pros text questions here In this episode of the Talking Pools podcast, Natalie Hood and Joe Garcia discuss the often misunderstood topic of pool financing. They debunk common myths surrounding financing, emphasizing its accessibility for all income levels and its strategic benefits for homeowners. The conversation highlights the importance of …
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On the podcast I talk with Taiwo about building games that are meant to be deleted, finding success by leaning into low retention instead of fighting it, and how a single unconventional idea led to Apple featuring his work and changing his career. Top Takeaways 🎨 Creativity Can Beat the Odds The games industry is so well-established that at first g…
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In this episode of The ProSource Podcast, we chat with Amy Tucker, Director of Hard Surface for The Dixie Group, overseeing multiple brands including TRUCOR® and Fabrica®. We discuss Amy's journey in the flooring industry and the innovative approaches of the TRUCOR® and Fabrica® brands. The conversation highlights the importance of understanding co…
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Pool Pros text questions here In this episode of Talking Pools, Lee and Shane discuss the impact of bushfires in Australia and New Zealand, particularly focusing on how these fires affect swimming pools and the necessary cleanup strategies. They share personal experiences and insights on effective pool maintenance post-fire, the importance of commu…
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Pool Pros text questions here Rudy does something different this week: he takes the Langelier Saturation Index (LSI) out of the pool industry echo chamber and walks it through the lens of academics, civil engineers, groundwater chemists, and industrial water experts who don’t care about plaster warranties, brand marketing, or trade show politics. I…
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Pool Pros text questions here This week, Steve flies solo again — but with good news: Wayne is on the mend and expected back very soon. Until then, Steve brings a full toolbox of stories, lessons, and a deep dive into one of the most-requested topics from pool pros: leak detection as a service. 🔥 Segment 1 — Cautionary Tales From the Field Steve op…
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Pool Pros text questions here On this Talking Pools episode, host Natalie Hood, Director of Education and Network Development for The Grit Game, sits down with Jody O’Grady, Director of Commercial Sales for API Water and long-time industry chemist, to unpack one of the most misunderstood topics in pool care: specialty chemicals. Chlorine gets all t…
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Pool Pros text questions here Imagine Rudy, Allen Schnaak, Andrea The Pool Girl, and Frank Disher from The Deep End Podcast sitting around a table — the kind of table where coffee gets cold because the conversation gets that good. What starts as a friendly discussion about natural pools quickly spirals into a wild, brain-stretching rollercoaster of…
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Pool Pros text questions here On this Mondays Down Under episode of the Talking Pools Podcast, Shane in Auckland and Lee on the chilly NSW coast are joined by Jamie from Aquatec, a family business that’s been making swimming pool liners since the late 1970s. They dive into how vinyl liners have evolved from “one blue fits all” to highly engineered,…
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Pool Pros text questions here In this conversation, Rudy Stankowitz emphasizes the critical role of calcium hardness and total dissolved solids (TDS) in pool chemistry. He explains how these factors influence the effectiveness of chlorine, algaecides, and other pool chemicals, highlighting the importance of maintaining the right balance for optimal…
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Pool Pros text questions here The conversation explores the complexities of insurance claims, particularly in unusual circumstances involving property damage due to weather events. The speaker shares a vivid account of a claim involving a fallen tree that caused significant damage to a pool area, illustrating the challenges faced by both homeowners…
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Pool Pros text questions here In this conversation, Natalie discusses the essential tools and preparations needed for accurate pool measurements with Carl Cullers or the Grit Game. They emphasize the importance of having the right equipment, such as measuring forms, tapes, and documentation tools, to ensure a successful measurement process. Additio…
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On the podcast, I talk to Aja Beckett about the challenges of building for the community you belong to, the power of organic growth, the user feedback that helped shape the app, and the support gap for GLP-1 users. Top Takeaways: 🛠️ Build with Authenticity Aja’s journey from social anxiety to a GLP-1 tracking app started with solving her own proble…
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Pool Pros text questions here In this episode 'FROM THE VAULT', we revisit part two of our three-part deep dive with Rudy, Allen Schnaak, and Andrea The Pool Girl, and yeah—we’re talking about natural pools again. On paper, natural pools check every eco-friendly box Gen Z cares about: fewer synthetic chemicals, more biology, more “let nature do the…
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Pool Pros text questions here In this episode of Mondays Down Under, hosts Lee and Shane discuss the importance of self-audits in business management, particularly in the pool industry. They emphasize the need for proactive management, effective communication with staff, and the value of customer feedback. The conversation covers practical tips for…
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Pool Pros text questions here Rudy dives headfirst into cyanuric acid — CYA, stabilizer, conditioner — the most misquoted, weaponized, and argued-about chemical in the pool industry. He breaks down what the science actually says about HOCl in stabilized water, why that old HOCl / OCl⁻ chart belongs in a museum, how CYA really impacts ORP, TA, and L…
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Pool Pros text questions here In this week’s episode of Insurance Interludes, host Steve Sherwood teams up once again with Pat Grignon, Vice President of the California Pool Association (CPA), to tackle a real-world scenario hitting every service tech’s nightmare list: A failing shell. A leaking pool. Conflicting opinions. And YOU stuck in the midd…
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Pool Pros text questions here On this Wednesday episode of the Talking Pools Podcast, host Natalie Hood (Director of Education & Network Development for The Grit Game) sits down with lifeguard historian, trainer, and content creator Miss Madison Ray to pull back the curtain on what lifeguards actually do, why they’re leaving the industry, and how d…
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Pool Pros text questions here This week, Andrea flies solo while Paulette takes a much-needed break—and the result is a fun, educational, slightly unhinged deep dive into cold water season, winter chemistry, dry skin survival, and why cold pools can actually make your job easier (yes, really). From frozen reagents to stain treatments to elderly Flo…
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In this episode of The ProSource Podcast, the hosts discuss the innovative approaches of Medallion and Yorktowne. Kristin Phipps and Heather Argo share insights into their backgrounds, the unique features of their cabinetry, and the ongoing 'Pursuit of Excellence' initiative aimed at enhancing product quality and designer confidence. They delve int…
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Pool Pros text questions here This week on Mondays Down Under, Lee (Australia) and Shane (New Zealand) jump in—literally and figuratively—with a conversation that starts with cold weather swims and ends with one of the biggest training breakthroughs for the pool industry across Oceania. What was supposed to be a short topic grew into a full deep-di…
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Pool Pros text questions here In this episode, Rudy discusses the importance of borates in pool chemistry, particularly their role in stabilizing pH levels, reducing chemical usage, and enhancing water clarity. He explains the chemistry behind borates, their effects on algae, and practical applications for pool maintenance. Additionally, Rudy addre…
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Pool Pros text questions here In this episode, Steve Sherwood discusses the challenges of pool maintenance during rainy weather, emphasizing the importance of effective communication with clients regarding service times and expectations. He also delves into the significance of proper water testing and the differences between commercial and resident…
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Pool Pros text questions here Mondays Down Under – Understanding Pool & Spa Standards in Australia & New Zealand This week on Mondays Down Under, Lee and Shane dive into a topic that every pool and spa professional thinks they understand—until they don’t: standards, regulations, and the rules that actually govern your work on both sides of the Tasm…
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Pool Pros text questions here Welcome to an in-depth exploration of leak detection in pools, a topic that often goes unnoticed yet is crucial for any pool owner. In this blog post, we’ll highlight key insights and practical tips from a recent podcast episode featuring industry experts Natalie Hood and Jared Medeiros. Let’s dive in and unravel the m…
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