A podcast for SBA Lenders
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The Model Has Changed: Rethinking SBA Operations ft. Mike Breckheimer, Brian Carlson & Chris Kwiatkowski | Ep. 178
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50:00This week on The Art of SBA Lending, we're confronting the hard truth: the traditional SBA lending model no longer works. Rising overhead, margin compression, and tighter audits have flipped the economics, and now, shops across the country are closing or scrambling to restructure. So what’s the new model? And how do you scale without losing control…
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MCA Debate: Ryan Kroge and Joe Alam vs John Dicanio and Jerry Cocuzzo | Ep. 177
38:58
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38:58This week on The Art of SBA Lending, we're diving headfirst into one of the most controversial topics in small business finance: Merchant Cash Advances (MCAs). Are they a necessary lifeline—or a dangerous trap? Ray Drew brings together a panel of experienced lenders and brokers to debate the role of MCAs in today’s lending landscape. Featuring Ryan…
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Ray’s Top 10 Priorities for the SBA ft. Charles Green, Jeannie Yoder, and Shane Pierson | Ep. 176
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49:14This week on The Art of SBA Lending, Ray is laying out his own list of top 10 priorities for the SBA, several of which might shock you. But hey, if the SBA wants change, let's give em change. Joined by Ray is a panel of Art of SBA contributors: Charles Green, Jeannie Yoder, and Shane Pierson to discuss: ➡️ Changes to SBA 7a policy ➡️ Some fresh ide…
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Addressing the SBA Default Crisis ft. Jane Castro, Kay Anderson, and Mike Breckheimer | Ep. 175
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46:21This week on The Art of SBA Lending, we're tackling one of the hottest topics in the industry: the rising SBA default rates. With concerns mounting over repayment trends, economic conditions, and policy shifts, it's time to cut through the noise and get to the facts. Ray Drew and an expert panel of Art of SBA contributors discuss: ➡️ The 3.69% defa…
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The Dogefather Strikes at the SBA ft. Darren Davis, Javier Jorge, and Brooke Mirenda | Ep. 174
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49:30This week on The Art of SBA Lending, we’re diving into the Twitter war of the century: Elon Musk vs. the SBA. It all started when Musk called the Small Business Administration the "Shady Business Administration" and claimed that only 8% of SBA loans get paid back. Naturally, we had to set the record straight. Ray Drew and an expert panel of Art of …
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BDO Power Panel: Live from the BDO Retreat ft. Glenn Giro, Alan Peterson & Jared W Johnson | Ep. 173
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47:21What does it take to rise as a leader in the competitive and ever-changing SBA lending space? In this episode of The Art of SBA Lending, we’re joined by Glenn Giro, Alan Peterson, and Jared W. Johnson—three industry leaders who share their insights into navigating the dynamic world of SBA lending, overcoming challenges, and seizing new opportunitie…
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NexGen Panel (Part 2): Fresh Perspectives on SBA Lending Featuring 3 Rising Stars | Ep. 172
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38:46The conversation continues! In Part 2 of this special The Art of SBA Lending series, Ray Drew picks up where we left off with Molly Harder, Rob Parkin, and Jane Castro—three rising leaders in SBA lending—to dive deeper into the challenges, innovations, and hard-earned wisdom that define their careers. SBA lending is evolving, and those who adapt wi…
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NexGen Panel: Fresh Perspectives on SBA Lending Featuring 3 Rising Stars (Part 1) | Ep. 171
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48:57What does it take to rise as a leader in the competitive and ever-changing SBA lending space? In this episode of The Art of SBA Lending, Ray Drew is joined by Molly Harder, Rob Parkin, and Jane Castro—three of the brightest up-and-coming leaders in SBA lending—to explore their journeys, challenges, and visions for the future of the industry. SBA le…
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🚨 Here’s what’s new for The Art of SBA Lending in 2025! 🚨 1️⃣ The Directors Retreat An exclusive event for SBA 7(a) division heads, happening May 4th & 5th at the Bohemian Hotel in Savannah, GA. Only 10 seats available! Reserve your spot: https://www.simpletix.com/e/the-directors-retreat-tickets-198763 2️⃣ SBA Jobs Board Our new jobs board is live!…
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The Elon Musk of SBA Lending (Season Finale) feat. Chris Hurn | Ep. 170
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52:33In this episode of The Art of SBA Lending, Ray Drew sits down with Chris Hurn to explore the complexities of entrepreneurship, leadership, and finance. Chris shares the story of winding down his previous company, Fountainhead, navigating the challenges of partnerships, and transitioning to his latest venture—a business bank in West Georgia. From ed…
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Largest SBA Loan Service Provider Gets Acquired (again) feat. Mike Breckheimer | Ep. 169
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51:19In this episode of The Art of SBA Lending, Ray sits down with Mike Breckheimer at NAGGL 2024 to discuss the ins and outs of starting a lender service provider (LSP) business and navigating the SBA ecosystem. Mike shares his extensive experience building turnkey solutions for banks, credit unions, and other institutions looking to outsource SBA loan…
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The Fixer: Managing Risk and Taking Names feat. Brent Ciurlino | Ep. 168
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50:01In this episode of The Art of SBA Lending Ray is joined by Brent Ciurlino at NAGGL as they unpack Brent’s background in risk management and where he got his reputation as: "the fixer” Brent held significant roles, including the Director of Asset Marketing at the FDIC and several senior positions within SBA-regulated entities. His current position i…
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SBA Operations: The Backbone of The Industry feat. Jackie Bogdan | Ep. 167
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42:57This week on The Art of SBA Lending Podcast we have another special guest joining us for an interview live from the NAGGL conference in Vegas. Welcome Jackie Bogdan! We’re getting into all things operations, execution and closing. Tune in now and subscribe to stay in the loop for more episodes! This episode is sponsored by: CORPSMART CORPSMART is a…
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Adding Value to your Team, Your Bank, & Your Borrowers feat. Michael Johnston | Ep. 166
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42:59In this episode of The Art of SBA Lending Ray is joined by Michael Johnston at NAGGL as they explore Michael’s journey from BDO to national sales manager and his approach to driving value at every stage of the SBA lending process. Michael shares his vision of SBA lending in today’s evolving landscape, where efficiency, accountability, and teamwork …
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The Future of the SBA 7a Program feat. Mike Breckheimer, Charles Rho, & Bob Coleman | Ep. 165
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49:13This week on The Art of SBA Lending we’re bringing you through the evolution of The SBA. What started as a small-scale government program in 1953 has grown into a $35+ billion industry, touching every corner of U.S. business. In this episode, The Art of SBA Lending explores the dynamic story of SBA 7(a) – and the potential paths it might take. Ray …
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What It Takes to Create Raving Fans in SBA Lending feat. Charles H Green, Chris Hurn, & Javier Jorge | Ep. 164
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45:49What does it take to make your borrowers so happy that they can’t stop talking about their experience? In this episode of The Art of SBA Lending, Ray Drew is joined by a panel of SBA lending pros to discuss how to elevate your customer service game and turn borrowers into raving fans. SBA loans can be complex, and the journey to closing is rarely e…
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Getting Rid of the "All Available Collateral" Rule feat. Brian Carlson, Bob Coleman, & Darren Davis | Ep. 163
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46:06The Art of SBA Lending Podcast is back this week with a new episode full of big ideas, fresh perspectives, and one (more) especially bold opinion from Ray. Join Ray and an expert panel of contributors as they explore the top trending topics in the SBA industry right now: The “big fish” trend—how top lenders are taking over more of the SBA market, a…
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10 Culture-Killers: A Practical Guide on Building Culture | Ep. 162
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44:52In this episode of The Art of SBA Lending, we’re diving into the heart of building a strong and intentional company culture. Ray and our panel of experts discuss why defining a company’s culture goes beyond labeling it as “good” or “bad.” Instead, it’s about identifying what makes your organization unique and aligning it with the values and behavio…
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Combining 504 and 7(a) into 1 program feat. Ken Rosenthal, Brooke Mirenda, & Mitch Fogel | Ep. 161
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42:18This week on The Art of SBA Lending, we’re bringing a big, new idea to the table: what if we could combine the SBA 7a and 504 programs into a single powerhouse loan program? In this episode, Ray Drew and our panel of Art of SBA Contributors explore the possibility of merging these two essential programs to create what Ray calls the “SBA Centaur Loa…
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BDO Career Paths ft. Jeannie Yoder, Dustin Baker, & Jared Johnson | Ep. 160
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59:09In this episode of The Art of SBA Lending, Ray tackles a question many top-producing BDOs face: What's next? For those constantly pushing themselves to the next level, it’s not just about the numbers—it’s about growth, challenge, and finding fulfillment in their career. Ray dives into the various career paths for high-performing BDOs and unpacks th…
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Incentivizing SBA Closers and Underwriters feat. Chris Kwiatkowski, Dustin Baker, & Darren Davis | Ep. 159
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47:12In this episode of The Art of SBA Lending, Ray Drew tackles the big question that can’t be ignored: Should we be paying underwriters and closers based on production? From bonuses to performance metrics, we’re exploring what it would take to reshape compensation in SBA lending. How do you incentivize underwriters and closers in a way that drives per…
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How to Build a Credit Box feat. Brian Carlson, Jeannie Yoder, & Chris Kwiatkowski | Ep. 158
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31:28This week on The Art of SBA Lending, we’re diving deep into the framework that defines SBA lending success—the credit box. Ray is joined by our panel of experts to explore how SBA shops build and refine their credit boxes to manage risk and go to market with a competitive product. What does it take to build a successful SBA credit box? Is your cred…
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Broker Compensation feat. Charles H. Green, Javier Jorge, & Kay Anderson | Ep. 157
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41:58In this episode of The Art of SBA Lending, we’re diving into one of the hottest and most complex topics in the industry today: broker compensation in SBA lending. As the competition for volume in the 7(a) space heats up, broker fees are on the rise—sometimes dramatically so. But what does that mean for the industry, lenders, and ultimately, the bor…
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The Great Debate: 504 vs 7(a) for Real Estate feat. Charles H. Green, Ken Rosenthal, & Brooke Mirenda | Ep. 156
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53:05This week on The Art of SBA Lending we’re diving into a critical industry debate: the strategic differences between 504 and 7(a) loans for real estate. This episode will explore: Distinct Features: Analyze the structural nuances and financial mechanisms of 504 versus 7(a) loans. Strategic Considerations: Examine scenarios where each loan type offer…
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Cultivating Your Own Talent (Best Practices) | Ep. 155
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42:23In this episode of The Art of SBA Lending, we dive into another crucial conversation: how do we not only attract, but also train and retain the next generation of SBA professionals? From the great financial collapse to a $37 billion year in 2021, the landscape has drastically changed. Yet, the challenge remains: cultivating a workforce that is not …
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Business Acquisition Underwriting Standards feat. Brian Carlson, Kay Anderson, & Charles Rho | Ep. 154
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37:03In this episode of The Art of SBA Lending, Ray dives deep into the evolving world of business acquisition financing. Are lenders taking on more risk than ever before? Ray kicks things off by examining how underwriting standards for business acquisitions have shifted, allowing for up to 90% financing and bringing a wave of new buyers with little-to-…
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Sourcing Deals Outside of the BDO Channel feat. Chris Hurn, Ken Rosenthal, & Mike Breckheimer | Ep. 153
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45:57The BDO model—it’s reliable and proven, and clearly I’ve been a fan, but is the industry missing out on better alternatives? We’re getting into it on todays new episode. Join me and our Art of SBA Contributors as we break down the costs, the strengths and potential pitfalls, and alternative options for the BDO model. Should we be exploring new sale…
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The Rise of the Small Loan Program feat. Mike Breckheimer, Christopher Hackney, & Darren Davis | Ep. 152
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39:16In this episode, host Ray Drew delves into the transformative changes within the SBA 7(a) Small Loan Program. With the new SOP increasing what they consider a “small loan” from $350,000 to $500,000 and streamlining processes, SBA lending has seen a renaissance in small loans. Key topics covered include: The shift in the secondary market favoring sm…
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The Impact of the 2024 Election on SBA Lending feat. Bob Coleman, Chris Hurn, & Brooke Mirenda
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46:16Welcome back to The Art of SBA Lending podcast! A place where the most influential leaders in the SBA lending industry come together to debate, discuss, and drive our industry forward. In today's episode, host Ray Drew kicks things off, addressing the increasing impact of politics on SBA lending. From SOP changes to funding challenges, the SBA miss…
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People over Profits: Building a Culture that Retains Talent feat. Kyel Sletten | Ep. 150
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51:22We’ve got a one-of-a-kind episode as our last one of the season. We’re bringing on an impromptu guest this week! No planning or prepping- just great SBA discussions with fellow SBA content creator Kyel Sletten in front of the mic. Listen in as Kyel and Ray pull back the curtain on content creation and why it’s so great for the industry, their hopes…
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New SBA Shop Setting Eyes on the Top 10 feat. Jonathan Smith | Ep. 149
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48:04This week we have Jonathan Smith on the podcast to talk about the national growth and success of SBA at Northwest Bank. In this episode Jonathan and Ray get into: >Strategies behind hiring and interviewing >The dedication it takes to be a high producing player/coach (especially in a new shop) >How important titles should be to an employee >Underwri…
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Class is Now in Session: New SOP Edition feat. Prof. Lance Sexton | Ep. 148
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55:17This week we have SBA legend Lance Sexton on the podcast for a stellar episode on education for the future generation of SBA lenders behind the scenes of a bank closure, and Lance uses a phrase that may sound familiar: clear as mud. Can you guess what he’s talking about? Great topics for a great guest, live from Nashville at NAGGL. Also, how did Th…
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Unlocking Efficiency as a BDO feat. Lane Rhodes | Ep. 147
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46:29We’re sitting down with Lane Rhodes on her home turf for this episode! Live from Nashville we are chatting with Nashville's OG of Lending about leveraging your strengths and efficiency to find success as a BDO. Listen in to get all the details about how Lane found her success by creating relationships, how being patient doesn’t always pay off, why …
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The Inner Workings of the Secondary Market feat. Karen Bean | Ep. 146
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40:57For this weeks episode we have Karen Bean joining us to discuss all things about the secondary market. Listen to Karen and Ray get into details about her incredibly successful career in the secondary market, learning about what happens when a buyer mistakenly bids too high, how 2008 and Covid-era incentives impacted the secondary market, her BTS th…
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Raising the limit on the SBA 7a loan program feat. Steve Mariani | Ep. 145
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48:07This week we have Steve Miriani, founder of Diamond Financial joining us to get into the industry hot topic, raising the SBA 7(a) limit. Listen in to hear Ray and Steve discuss why this needs to be a priority and what steps are being taken to get us there. We also discuss the journey of Steve’s career, how creating his own niche led him to his succ…
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Director Shares the Secret Sauce of his SBA Program | Ep. 144 | The Art of SBA Lending
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39:42For this weeks episode we have Darren Davis, president of Small Business Specialty Lending at Colony Bank joining us to conclude our sit-down interview series from Asheville. In one of Ray's favorite episodes so far this season, they sit down to talk leadership, talent, overcoming obstacles and SBA changes, and the lessons he's learned the hard way…
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Solving the Talent Gap in SBA (Shatterbox update) | Ep. 143
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56:35This week on The Art of SBA Lending- Shatterbox Join us for a panel discussion as we sit down with founder of Shatterbox, Dustin Baker, and early adopters of the program Chris Kwiatkowski and Cam Nayebi. Ray and our panelists go into detail about the struggles with the talent gap in SBA lending, including hiring and training, why Shatterbox was cre…
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4 Keys to Success in SBA Sales feat. Industry Icon Ken Rosenthal | Ep. 142 | The Art of SBA Lending
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47:21This week we have Ken Rosenthal on the podcast giving us his 4 secrets to success in SBA sales. Listen in as Ray and Ken think back to when they first met in the very beginning of Rays SBA career, how Ken organizes his day to maintain his position as a top-producer, standing out as an SBA lender in your market, and those sales secrets we are all wa…
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How to do SBA at a Community Bank | Ep. 141
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45:29This week on The Art of SBA Lending we have a guest who certainly likes to stay busy, Maria Lawson! Maria is the Managing Director of Government Guaranteed Lending at Signature Bank of Georgia and board member of GLQC. Maria sits down with Ray at The Southeastern Small Business Lenders Conference in Asheville, NC, to discuss: -Balancing her impress…
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The Role of Legal Counsel in SBA Lending feat. Victor Diaz | Ep. 140
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45:03This week on The Art of SBA Lending we have Victor Diaz, Managing Partner of Starfield & Smith, an SBA Law firm you may already know. Kicking off our 5 week in-person interview series from Ashville, Victor is sitting down with Ray for another great episode. Victor talks about his experiences from being a trial attorney to now an SBA attorney, what …
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WHAT THE HECK IS GOING ON IN THE SBA INDUSTRY?! | Ep. 139
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35:59In this weeks episode we are sitting down with Shane Lewis, President and co-founder of Baker Lewis, an SBA advisory firm. If you’ve been following along The Art of SBA, you already know who they are! We all know this shake up in the SBA industry has caused a lot of movement…but nobody knows it as well as Shane does. Listen in to hear what he has t…
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Guess who’s retiring from SBA Lending | Ep. 138
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46:48This week on The Art of SBA Lending we have a mystery guess with a big announcement…their retirement! Listen in to see who is retiring and what industry they are moving into. We’re also talking BDO experiences and comp plans, post-covid trends, and more. Leave a review if you’ve been loving these episodes and don’t forget to share our channel! This…
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Interview with Former Acting SBA Administrator Jeanne Hulit | Ep. 137
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44:52This week on The Art of SBA Lending we're honored to be bringing you an interview with one of the few people who have actually run the SBA. Welcome, Jeanne Hulit, former acting SBA administrator and current CEO of Maine Community Bank! Jeanne is here giving us her takes on the 2023 changes of the SBA, and what she thinks about simplifying the SOP. …
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Keep Your Head Down and Don’t Look Up | Ep. 136
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50:33Join us for our newest episode with Jim Mueller, BDO at Celtic Bank and highly deserving recipient of last years “BDO of the Year” award. Ray and Jim have a great conversation about achieving success and caring deeply about the process from somebody who has been on both sides of the table. In this episode we discuss: Jim's transition from a CEO to …
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Developing Emotional Intelligence to Accelerate Your Career | Ep. 135
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40:04In this episode we interview Phil Johnson, Founder and CEO of the Master of Business Leadership program for employees and executives. Listen in as Ray and Phil get into the majorly important topic of emotional intelligence. What it is, why it’s important, and it’s current role in corporate America. Covering the questions of ego-based fears and how …
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The Ups and Downs of a $105 million year feat. Jared Johnson | Ep. 134
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49:29Serious Episode- Sorry It’s Jared Johnson of First Internet back on the podcast this week! $100+mm years, content creation, closers, authenticity and business acquisitions, we’re talking about it all! Learn what kind of sacrifice, dedication, and value-add is needed to earn the spot of a top producer right here. ____________________________________…
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Live from Miami... It's the Art of SBA | Ep. 133
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57:57In this episode we bring you a LIVE panel discussion from The BDO Retreat in Miami! Join us for a panel discussion with top producing BDO's: Dennis Wagner, First National Bank, Ryan Kroge, First Internet Bank, Shane Pierson, Grasshopper Bank, and our host, Ray Drew. This episode is all about achieving success, meeting your potential, and maximizing…
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PART 2: The State of Small Business feat. Nick Roach, Jordan Hallam, & Bill Woodard | Ep. 132
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36:13Welcome to Part 2 of our State of Small Business Panel on The Art of SBA Lending Podcast with William "Bill" Woodard, Chief Credit Officer at T Bank, Jordan Hallam, Director of Government Guaranteed Lending at SouthState Bank, Nick Roach, President and CEO of Stone Bank. In this episode we cover which industries are hot right now, why you should be…
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The State of Small Business feat. Nick Roach, Jordan Hallam, & Bill Woodard | Ep. 131
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45:16Welcome to the newest season of The Art of SBA Lending Podcast! This week we are kicking off with part-one of a fan-favorite, panel-style episode discussing the (surprising) state of small business. Our host, Ray Drew welcomes Bill Woodard, Chief Credit Officer at T Bank, Jordan Hallam, Director of Government Guaranteed Lending at SouthState Bank a…
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Moonwalking into 2024 with SBA Expert Sherry Martin | Ep. 130
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45:48In this episode we welcome our first guest of the new year, Sherry Martin! Sherry is the Director of Client Bank Development at SBA Complete. She's had a life-long passion for the success of small businesses, has worked every role in SBA, started shops from the ground up, and could teach everyone a thing or two about leadership. Listen in as Ray an…
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