The practice of dentistry is one giant project. Project Dental is all about unpacking and examining the many facets that make up our incredible industry. Take a ride with us while we explore your questions and many others.
…
continue reading
The Project Dental Team Podcasts
Hosted by Dr. John Meis, Wendy Briggs, and The Team Training Institute, The Double Your Production podcast is designed to help dental professionals better serve patients, run their practices more smoothly, and increase profits. Learn more about in-office training, executive and team coaching, and virtual training programs at http://www.theteamtraininginstitute.com
…
continue reading
The Agile Attorney podcast teaches legal professionals how to streamline their legal workflows using the principles, practices, and tools of the Kanban Method. Join Accredited Kanban Trainer and award-winning legal operations professional John E. Grant as he shares the keys to implementing effective strategies, practices, and technologies to drive true efficiency in your legal processes. For more information on how John can help you develop an agile mindset and bust through your legal delive ...
…
continue reading
1
098. What Law Firms Can Learn from Radical Product Thinking with Radhika Dutt
51:04
51:04
Play later
Play later
Lists
Like
Liked
51:04Most lawyers don’t think of their work as a product, but according to Radhika Dutt, author of Radical Product Thinking, that mindset is exactly what keeps firms stuck in reactive mode. In this episode, Radhika and I explore how product thinking applies directly to legal services and why defining the change you want to create for clients is the foun…
…
continue reading
1
097. Creating Space Within Your Law Practice: Finding Momentum Without Overwhelm
30:30
30:30
Play later
Play later
Lists
Like
Liked
30:30Creating space in your law practice begins with understanding your true capacity and the demands already filling it. In this episode, I share practical ways to assess what your system can actually handle, close out the work that’s weighing you down, and set clearer boundaries for new commitments using core Kanban principles. You’ll learn simple tec…
…
continue reading
1
Ep: 154: The Hidden Math Behind Single-Doctor Practices
20:40
20:40
Play later
Play later
Lists
Like
Liked
20:40How much business success can realistically come from a single-doctor dental practice? After all, there are only so many hours in a week to see patients. How does this impact your exit options when you decide to retire or sell your practice? And, what are your options if you've reached this ceiling? Dr. John Meis and Wendy Briggs are sitting down t…
…
continue reading
1
096. An Agile Approach to Quality Legal Writing with Brendan Kenny & Neven Selimovic
42:14
42:14
Play later
Play later
Lists
Like
Liked
42:14When high-stakes motions are due, most firms face bottlenecks, inconsistent quality, and last-minute chaos. In this episode, Hellmuth & Johnson attorneys Brendan Kenny and Neven Selimovic share how they've rebuilt their legal writing process using Kanban visibility, Agile principles, and smart AI support to deliver consistent, high-quality work. Th…
…
continue reading
1
095. Beyond Marketing: How Client Communication Builds Engagement and Improves Practice Flow with Strawberry Nevill
45:56
45:56
Play later
Play later
Lists
Like
Liked
45:56Legal professionals often think of communication strategy as part of their marketing toolkit - a way to attract and convert clients to their law practice. But quality communication strategy extends far beyond getting clients to sign your engagement letter. It becomes a tool for continuously re-recruiting the client to their own cause and ensuring t…
…
continue reading
1
Ep 153: A Million Dollar Increase in Hygiene with EMA Dental
28:16
28:16
Play later
Play later
Lists
Like
Liked
28:16We have 2 special guests on the podcast today, Dr. Vincent Mariano and Dr. Lisa Emirzian. They are the owners of a 3-location group practice, EMA Dental in Northampton, MA. They're joining leaders at The Team Training Institute to share a behind-the-scenes look at how they've grown their hygiene production by $1 million in just one year. They're al…
…
continue reading
1
094. Alternative Intelligence for Lawyers: Empower Your Team Before Turning to AI
21:37
21:37
Play later
Play later
Lists
Like
Liked
21:37Everyone’s talking about artificial intelligence, but before you invest in new tools and software, it’s worth looking at the alternative intelligence already inside your firm. Drawing on insights from W. Edwards Deming, this episode looks at why empowering your team’s creativity and problem-solving ability often drives greater improvement than AI e…
…
continue reading
1
093. Legal Document Automation: Building Productized Legal Services with Laura Patton
44:12
44:12
Play later
Play later
Lists
Like
Liked
44:12Life can change in an instant. For attorney Laura Patton, that moment came when her college-age son landed in the emergency room, and she discovered that without proper legal documents, she couldn't even speak to his doctor about his condition. By combining her decades of estate planning experience with open-source document automation tools, Laura …
…
continue reading
1
092. Essential Skills to Build a Successful and Profitable Law Practice
21:24
21:24
Play later
Play later
Lists
Like
Liked
21:24Building a new law practice requires confronting the reality of what actually works, not just what should work in theory. The natural tendency for lawyers starting something new is to perfect every system and procedure before launching, but this perfectionist approach often becomes the very thing that prevents real progress. This week, I'm breaking…
…
continue reading
1
Ep 152: The Scariest Things We've Seen in Dental Practices
27:51
27:51
Play later
Play later
Lists
Like
Liked
27:51Happy Halloween from The Team Training Institute! In this special Halloween episode, Wendy and Dr. John are sitting down to share some of the scariest things they've seen in dental practices throughout their careers. From insurance mishandling to embezzlement to marketing disasters, you'll hear about some of the most embarrassing and damaging thing…
…
continue reading
1
091. Broken Systems, Not Bad People: How Blame Breaks Your Law Practice
21:17
21:17
Play later
Play later
Lists
Like
Liked
21:17When someone on your team drops the ball or a client misses a deadline, it's tempting to write them off as disorganized or unmotivated. This snap judgment feels natural - after all, if they cared enough, they'd follow through, right? In today's episode, I'm unpacking the fundamental attribution error - a cognitive bias that makes us blame people's …
…
continue reading
1
090. Stop Writing Policies and Start Creating Working Agreements with Tim Lennon
45:24
45:24
Play later
Play later
Lists
Like
Liked
45:24Most organizations default to command-and-control when creating policies - one person decides what needs to happen, writes it down, and expects everyone else to follow along. The problem is that this approach creates policies that exist on paper but fail in practice, because the people doing the actual work never bought into them in the first place…
…
continue reading
1
Ep 151: Helping Every Patient Afford Care with Jay Letwat
34:37
34:37
Play later
Play later
Lists
Like
Liked
34:37Smooth, quick patient financing allows more patients to move forward with the care they need. One of the best ways to complete more diagnosed treatment is to provide better financing options. Years ago, patient financing meant difficult approvals, lots of paperwork, and a low success rate. Patients needed to have a high credit score to qualify, and…
…
continue reading
1
089. The Four Ds of Productivity: Removing Bottlenecks & Managing Capacity
28:20
28:20
Play later
Play later
Lists
Like
Liked
28:20The Four Ds of productivity (do it, delegate it, defer it, or drop it) show up everywhere in productivity advice. Yet most of us default to the same two options over and over, creating bottlenecks and stress rather than solving our capacity problems. In this episode, I break down why only two of the Four Ds are reliably good options for managing yo…
…
continue reading
1
088. Why This Firm Stopped Chasing Clients- and Got More Done
32:04
32:04
Play later
Play later
Lists
Like
Liked
32:04Managing a law firm’s workflow can be tricky, especially when you’re juggling a long list of active matters and chasing unresponsive clients. In this episode, I’ll share how one firm, after years of using Kanban, finally broke through the delivery bottleneck with a simple but powerful shift in their approach. You'll hear the key changes they made t…
…
continue reading
1
Ep 150: "The One Thing That Changed My Dental Practice" (LIVE)
1:06:38
1:06:38
Play later
Play later
Lists
Like
Liked
1:06:38In this milestone episode, we invited dental practice owners from across our community to join us live and share what has been most impactful for their practice growth. You'll hear from dentists with a wide variety of practices as they share what has made the biggest difference for them. In this episode, we talked about everything from profitabilit…
…
continue reading
1
087. Change Management for Law Firms: How to Engage Your Team from Day One
20:05
20:05
Play later
Play later
Lists
Like
Liked
20:05When you introduce new processes in your law firm, you're asking your team to rethink how they get things done, and that’s a bigger challenge than most realize. In this episode, I explore why the usual approach to change management often misses the mark in law firms. I also discuss why involving your team from the start is critical to getting real …
…
continue reading
1
086. From Chaos to Consistency: Lessons from a Decade of Agile Lawyering with Jeff De Francisco
41:55
41:55
Play later
Play later
Lists
Like
Liked
41:55When Jeff De Francisco noticed his less tech-savvy colleagues billing more hours for the same estate planning work, he uncovered an injustice that would reshape his entire practice. The disparity wasn't about knowledge or skill. It was about efficiency, and the billable hour was punishing him for being good at his job. In this episode, I sit down w…
…
continue reading
1
Ep 149: Production isn't everything… Or is it?
28:34
28:34
Play later
Play later
Lists
Like
Liked
28:34On the podcast today, we're talking about money. Specifically, we're talking about the role production plays in a dental practice. How important is production? If the owner-dentist is talking a lot about production, is that a sign of greed or possible over-diagnosing? A dental practice is a business, and money plays a role, but how does that factor…
…
continue reading
1
085. Make Work Visible: Using Kanban Boards To Manage Your Law Firm’s Capacity
27:32
27:32
Play later
Play later
Lists
Like
Liked
27:32Knowledge work hides in ways that physical work never could. That invisibility creates a dangerous pattern: you say yes to one more matter and before you know it, your entire team operates beyond capacity. In this episode, I use real examples from law firms using Kanban boards to demonstrate how making your work visible can fundamentally change how…
…
continue reading
1
084. Technical Debt in Law Firms: How Small Shortcuts Create Big Problems
17:24
17:24
Play later
Play later
Lists
Like
Liked
17:24In this episode, I’m diving into a concept that may be quietly hindering your practice: technical debt. In short, technical debt occurs when you take shortcuts to save time, but they end up costing you more in the long run. I’ll walk you through how technical debt shows up in your firm and why tackling this issue head-on is crucial to prevent burno…
…
continue reading
Team compensation can be an emotionally-charged topic in any dental office. With wages rising and profits shrinking, this can put doctor-owners in a tough spot when determining a fair pay structure. Today, Kellie Black is joining Wendy Briggs on The Double Your Production Podcast to share how to best handle compensation in the practice. In this epi…
…
continue reading
1
083. Delivery Debt is as Bad as Financial Debt, and Your Law Practice May Be Drowning in It
27:15
27:15
Play later
Play later
Lists
Like
Liked
27:15In this episode, I’m revisiting the concept of delivery debt: the promises you’ve made that remain unfulfilled. Just like financial debt, taking on too much delivery debt can snowball and overwhelm your firm. And it’s not just about the practical cost; it’s also psychological. The mental load of these unfinished commitments affects your focus, your…
…
continue reading
1
082. The Best Way to Word Your Checklists
11:23
11:23
Play later
Play later
Lists
Like
Liked
11:23In law firms, a lot of time is wasted when work gets passed back and forth because the deliverables aren’t meeting the expected quality standards. This happens when tasks are considered “done,” but the results don’t meet the actual requirements or the unspoken expectations, causing frustration and delays. These unnecessary back-and-forths can grind…
…
continue reading
1
081. Task Engines in Law: Why Some Cases Sabotage Your Firm’s Productivity
25:13
25:13
Play later
Play later
Lists
Like
Liked
25:13Task engines are quietly draining your law practice's productivity right now. These hidden culprits show up as certain case types, jurisdictions, or even internal projects that generate a lot of tasks but little tangible progress or return. It’s something a litigation boutique in Oregon learned the hard way when a surge in Washington State cases al…
…
continue reading
1
080. AI for Legal Workflows: The Potential and the Pitfalls
34:05
34:05
Play later
Play later
Lists
Like
Liked
34:05AI tools in legal workflows are making waves, but are they really the productivity boosters they’re cracked up to be? While these tools can help speed up certain tasks, like research and drafting, they can also introduce significant risks if we’re not careful. In this episode, I dive into the promise and pitfalls of AI task engines and automation t…
…
continue reading
1
079. Make Space Before September: A Call for Rest and Intention
22:50
22:50
Play later
Play later
Lists
Like
Liked
22:50Summer brings its own pressures - family obligations, vacation planning, and the nagging feeling that your practice needs constant attention. The temptation to squeeze in work between beach trips or check emails during family gatherings can rob you of the very reset this season offers. In this episode, I'm exploring the importance of using summer a…
…
continue reading
1
Ep 147: Misconceptions About Delegating Projects to the Team
26:17
26:17
Play later
Play later
Lists
Like
Liked
26:17Most dentists are taking on too many things in the practice. They see patients every day, manage the team, and operate the business, all of which could be full time jobs. This overload often leads to burnout and causes practice growth to hit a ceiling, but delegation isn't always easy. Do any of these sound familiar? "The team is already working so…
…
continue reading
1
078. Build Financial Clarity into Your Law Firm with CFO Danielle Hendon
1:04:07
1:04:07
Play later
Play later
Lists
Like
Liked
1:04:07Law firm owners often feel overwhelmed by their financial statements, staring at QuickBooks reports that seem to tell only half the story. The disconnect between having financial data and understanding what it means for strategic decision-making creates unnecessary anxiety and missed opportunities. In this episode, I'm talking with Danielle Hendon,…
…
continue reading
1
077. The BEST System for Managing Legal Work: Kanban for Lawyers Part 3
39:59
39:59
Play later
Play later
Lists
Like
Liked
39:59Legal teams face a unique challenge that factory floors and software developers rarely encounter: managing dozens of active matters simultaneously while dealing with constant interruptions from clients, opposing counsel, and courts. You're juggling multiple cases, each with its own timeline, dependencies, and unpredictable external factors that can…
…
continue reading
1
076. How Scrum Lessons Can Improve Your Law Practice: Kanban for Lawyers Part 2
40:15
40:15
Play later
Play later
Lists
Like
Liked
40:15Back in the early 2000s, software teams started embracing a new way of working that turned conventional project management on its head. Instead of trying to define everything up front and push massive projects toward a distant deadline, they asked a different question: what’s the most valuable work we can deliver in the next two weeks? That questio…
…
continue reading
1
Ep 146: Are We Headed for a Recession? (How to Prepare, Part Two)
20:39
20:39
Play later
Play later
Lists
Like
Liked
20:39In part 2 of this episode, Dr. John Meis and Wendy Briggs are discussing more ways to protect your dental practice in the event of an economic recession. In this episode, you'll learn… How to make the most of lean periods in your practice Why it's a good time to evaluate your insurance participation and renegotiate reimbursement rates How to avoid …
…
continue reading
1
075. Legal Workflow Lessons from the Factory Floor: Kanban for Lawyers Part 1
42:45
42:45
Play later
Play later
Lists
Like
Liked
42:45A Japanese automobile factory floor in the 1950s might seem worlds away from your law office, but the visual management systems that transformed Toyota's manufacturing process hold powerful lessons for modern legal practice. The same principles that helped Toyota become a global automotive giant can help you create smoother workflows, reduce overwh…
…
continue reading
1
Ep 145: Are We Headed for a Recession? (How to Prepare)
27:11
27:11
Play later
Play later
Lists
Like
Liked
27:11Over the past few months, there have been countless headlines warning of a recession. While nobody can predict the future, there is considerable evidence to indicate a looming downturn. What can you do to protect your dental practice? Contrary to popular belief, recessions don't hurt all businesses. Some companies make it through difficult periods …
…
continue reading
In law firms across the country, I'm seeing a concerning pattern emerge when one attorney adopts Kanban and Agile methods while their partner - often from an older generation of lawyers - resists these systematic approaches. This clash of perspectives frequently pushes teams back into overload and burnout. This week, I explore how this capacity ten…
…
continue reading
1
073. Don't Let Magical AI Thinking Cloud Your Sense of Capacity
25:11
25:11
Play later
Play later
Lists
Like
Liked
25:11A concerning trend I've noticed both in my own practice and among my clients is that the rise of AI technology is making it harder to accurately assess our true capacity. Between constant marketing messages and the promise of enhanced productivity through AI tools, many of us are failing to gauge our own capacity and falling into the trap of overco…
…
continue reading
1
Ep 144: Dental Technology to Watch (AI in Dentistry)
26:52
26:52
Play later
Play later
Lists
Like
Liked
26:52How is AI impacting the dental industry? How will it transform patient care? In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are diving into the AI advancements that they believe are making the biggest difference right now. Technology is improving at breakneck speed, and changes are coming to dentistry every da…
…
continue reading
We don’t talk about overcapacity enough in legal practice, especially not the hidden ways it erodes performance, burns out your team, and stalls your cases. In this episode, I take a closer look at what really happens when you’re operating beyond your firm’s functional capacity. From unnecessary administrative overhead to frustrated clients and che…
…
continue reading
1
071. How Trauma Informed Lawyering Helps Avoid Burnout with Dr. Colin James
1:00:24
1:00:24
Play later
Play later
Lists
Like
Liked
1:00:24The impact of trauma in legal practice extends far beyond individual client interactions. From law school through retirement, lawyers face unique psychological challenges that can fundamentally alter their personalities, relationships, and effectiveness as advocates. Dr. Colin James, author of "Vicarious Trauma and Burnout in Law," brings decades o…
…
continue reading
1
Ep 143: Ways to Quickly Reduce Conflict Within Dental Teams
39:29
39:29
Play later
Play later
Lists
Like
Liked
39:29When people work closely together, conflict is inevitable. In a dental office, disagreements will come up, but if you have strategies in place to handle them, these sticky moments can actually bring team members closer and create a stronger work environment. In this episode of The Double Your Production Podcast, Wendy Briggs is joined by Heather Dr…
…
continue reading
1
070. Profit First for Lawyers: A Conversation with RJon Robins
54:24
54:24
Play later
Play later
Lists
Like
Liked
54:24Is your law practice truly profitable? Not just cash-flow positive, but actually generating the kind of profit that allows you to serve your clients well, take care of your team, and live the life you want? In this episode, I dive deep into the critical topic of law firm profitability with RJon Robins, founder of How to Manage a Small Law Firm and …
…
continue reading
1
069. Document Automation Secrets for Small Law Firms with Quinten Steenhuis
48:58
48:58
Play later
Play later
Lists
Like
Liked
48:58If you've ever tried to turn one of your documents or templates into something repeatable, you probably already know it is harder than it looks. Whether you're looking to streamline routine documents or create client-facing tools, this week's conversation will help you find the most effective and straightforward solution for your needs. I'm joined …
…
continue reading
1
068. Adaptability by Design: Building Law Practices That Respond to Change
31:32
31:32
Play later
Play later
Lists
Like
Liked
31:32It’s easy to say lawyers need to “be more adaptable” in today’s shifting tech and economic climate, but real adaptability isn’t about working harder or reacting faster. It’s about responding intelligently to change by staying grounded in your mission, your goals, and the strategies that support them. In this episode, I break down what intentional a…
…
continue reading
1
067. AI & Legal Writing: How to Use It Effectively with Jonah Perlin
47:44
47:44
Play later
Play later
Lists
Like
Liked
47:44What makes legal writing truly effective? It's not just about knowing the law—it's about knowing how to communicate it. In this episode, I'm joined by Professor Jonah Perlin from Georgetown Law School, where he teaches first-year legal practice and advanced legal writing courses. We explore how the process of putting ideas into words -wrestling wit…
…
continue reading
1
066. Build a Law Practice that Reflects Your Values, with Carolyn Elefant
51:56
51:56
Play later
Play later
Lists
Like
Liked
51:56There has never been a better time in the history of lawyers to start your own law practice. The tools, know-how, and access to support are better than ever before, and they keep improving every day. Whether you're facing job uncertainty, working at a firm with values that don't align with yours, or simply tired of working for someone else, going s…
…
continue reading
1
065. Scale Your Practice with a Mesh Management Approach
25:05
25:05
Play later
Play later
Lists
Like
Liked
25:05Most law firms start by building support structures around the expert (you), but eventually hit a ceiling where growth becomes limited by your personal capacity. No matter how efficient your team becomes at supporting you, the system can only move as fast as you can. In this episode, I explore how to transform your practice from an expert-dependent…
…
continue reading
1
BONUS: Home Care Products - The Best Options for Today's At-Risk Patients
19:50
19:50
Play later
Play later
Lists
Like
Liked
19:50Every day in dentistry, new science emerges that requires dental professionals to revisit their recommendations for patients. While chlorhexidine was a widely used antimicrobial agent for many years, it may not be the gold standard moving forward. In this bonus episode of The Double Your Production Podcast, Wendy Briggs is sharing her best recommen…
…
continue reading
1
Ep 142: How to Help Patients See Their Rising Risks
27:57
27:57
Play later
Play later
Lists
Like
Liked
27:57Do your patients thoroughly understand why they need the care you recommend? Do they understand their risks and the benefits of preventative treatment? In today's episode of The Double Your Production Podcast, Wendy Briggs and Dr. John Meis are discussing better ways to communicate these risks and benefits to patients to get them more engaged in th…
…
continue reading
1
064. The Dental Chair Theory of Lawyering
32:08
32:08
Play later
Play later
Lists
Like
Liked
32:08Ever feel like you're constantly juggling multiple client matters at once, switching between tasks, and never fully focusing on any single piece of work? This scattered way of working is more detrimental to your practice than you realize. One incredibly effective solution to this problem is understanding what call The Dental Chair Theory of Lawyeri…
…
continue reading
1
063. Legal Automation Pitfalls: Are You Meeting Client Needs?
36:02
36:02
Play later
Play later
Lists
Like
Liked
36:02Is your law practice suffering from too much automation? Today, I'm sharing how to recognize when automation is hurting rather than helping your practice. I'll explain why efficiency should never be your primary goal, how to avoid the "transactional trap" that alienates clients, and most importantly, how to design automations that enhance rather th…
…
continue reading