Best The First Gen Mentor Podcasts (2025)

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Ep 23: Real estate investing with @firstjennmoney 1:07:58

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22h ago1:07:58

1:07:58

Hola, hola! It's your girl Gigi (Giovanna Gonzalez), also known as The First Gen Mentor, back with Season 2 of the Cultura & Cash! Today I’m talking with Jenn Jamali from @firstjennmoney about real estate investing! Jenn is a money and career coach, as well as a real estate investor.🎧 What You’ll Hear in This Episode: •The story of how she was laid…

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The Art of the Superhero Turnaround with former Marvel Entertainment CEO Peter Cuneo 29:47

4d ago29:47

29:47

Marvel Studios and many of its numerous characters are household names around the world. Their superhero-powered movies earn hundreds of millions and sometimes billions of dollars at the box office, including the #2 top grossing movie of all time – Avengers: Endgame. They’re also arguably one of the top turnaround stories of the past 20 years, as t…

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From Delivery Data to AI Insights: Sean Trevaskis on Scaling Growdash 18:35

17h ago18:35

18:35

In this episode of the Tech on Toast Podcast, Chris Fletcher sits down with Sean Trevaskis, co-founder of Growdash, to explore how restaurants can turn delivery data into powerful marketing strategies. Sean shares his journey from working at Talabat and Deliveroo to launching Growdash, a restaurant growth platform that integrates with aggregators l…

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Tronc, transparency & tips: JustTip’s James Fahy on fixing gratuities 27:52

11d ago27:52

27:52

Chris chats with James Fahy, co-founder of JustTip, about building a tipping and tronc platform straight out of school, the UK’s evolving tipping legislation, and why faster, more transparent payouts matter for teams. James shares what he’s learnt as a first-time founder, how operators can save £5–6k per year through compliant tronc schemes with no…

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Leadership Lounge: Built to Last or Built to Learn: How Leaders Can Develop Resilience 18:32

18d ago18:32

18:32

In an era where adaptability trumps consistency, the leaders who survive and thrive are those who've mastered the art of bouncing back stronger. Yet our Global Leadership Monitor reveals that leaders' preparedness to face threats such as uncertain economic growth and geopolitical uncertainty is at its lowest point since we began tracking in 2021. T…

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Affordable Luxury, Invisible Tech: Big Mamma & Sunday with Victor Lugger 56:34

18d ago56:34

56:34

This week, Chris sits down with Victor Lugger, co-founder of Big Mamma and Sunday, to unpack how “invisible tech” (think: pay-at-table that just works) can lift guest experience, speed up service, and actually reduce the tech clutter on the floor. From 31 trattorias across 8 countries to Sunday now processing $4.2bn and hitting ~90% adoption in Lon…

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Culture That Counts: Why people-first service drives loyalty 48:13

22d ago48:13

48:13

What is great service in 2025? In this episode of Tech on Toast, powered by Zonal, we unpack why hospitality is still (and always will be) a people business—and how that truth fuels loyalty. Host Chris Fletcher is joined by: Antony Pender — Founder, Yummy Collection (people-first pubs, bars & seafood concepts) Darren Smith — Head of Operations, Fla…

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It Should Feel Like Magic, Not Marketing: Personalisation, Loyalty & Data in Hospitality 56:47

1M ago56:47

56:47

In this episode of the Tech on Toast Podcast, powered by Zonal, we dig into the misunderstood but powerful world of personalisation in hospitality. With inboxes overflowing and attention spans shrinking, how do brands stand out without becoming pushy — or worse, creepy? Host Chris Fletcher is joined by: Tom James, Managing Director at Bill’s Restau…

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Ep 22: How to land book endorsements 28:52

28d ago28:52

28:52

Hola, hola! It's your girl Gigi (Giovanna Gonzalez), also known as The First Gen Mentor, back with Season 2 of the Cultura & Cash! Today I’m talking all about book endorsements! A must listen for aspiring authors!🎧 What You’ll Hear in This Episode: •Come see me in Phoenix on 9/10 or 9/11•What are book endorsements? •How they can help you secure mor…

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AI in Business: How Dojo is Turning Proof of Concept into Real Impact 41:35

1M ago41:35

41:35

AI in Business: How Dojo is Turning Proof of Concept into Real Impact This week on the Tech on Toast Podcast, we’re live at Dojo HQ with Rob Howes, Senior Vice President of Technology, to explore what AI in business really looks like beyond the hype. Rob breaks down how Dojo are embedding AI across payments, customer service, and fraud prevention —…

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The Leadership Lessons That Shaped Us: Celebrating 100 Episodes of Redefiners 35:49

28d ago35:49

35:49

After four years and 100 episodes of extraordinary conversations with world-class leaders, what are the most powerful leadership lessons that have emerged? In this milestone episode, hosts Simon Kingston and Marla Oates dig through the Redefiners archives to share the top 10 leadership insights. From Ruth Porat's revelation that not having a rigid …

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Loyalty That Lasts: Growing with Guests, Not Just Points In partnership with Zonal 38:17

1M ago38:17

38:17

Customer loyalty has evolved. Today, it’s less about “collect 10 stamps, get a free coffee” and more about personalisation, value, and belonging. But what does that look like in practice for pubs, hotels, and restaurants? In this episode, Chris Fletcher, Founder & CEO of Tech on Toast, sits down with: Amy Clarke – Head of Marketing, Wyndham Hotels …

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Ep 21: How to navigate financial boundaries 45:02

1M ago45:02

45:02

Hola, hola! It's your girl Gigi (Giovanna Gonzalez), also known as The First Gen Mentor, back with Season 2 of the Cultura & Cash! Today I’m talking about how you can navigate financial boundaries with your family🎧 What You’ll Hear in This Episode: •Phoenix author stop on 9/11/25- tickets are live!•HHM: Still booking speaking event for HHM•Why mone…

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🍽️ The Return to Experience-Led Dining — Live from Caravan Fitzrovia 1:06:57

1M ago1:06:57

1:06:57

🍽️ The Return to Experience-Led Dining — Live from Caravan Fitzrovia Powered by Shift4 & Lunchbox This week on the Tech on Toast Podcast, we’re bringing you something special — a live panel recording from our recent event at Caravan Fitzrovia, all about the return to experience-led dining in 2025. Big shout out to Adam at Captive Wifi for the conte…

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What Diners Want: The New Rules of Loyalty in Hospitality 53:22

1M ago53:22

53:22

In this special episode of the Tech on Toast Podcast 🎙️, brought to you in partnership with Zonal, we dig into one of hospitality’s most overused — and misunderstood — buzzwords: loyalty. Host Chris Fletcher is joined by: John Sills 📖 – Author of The Human Experience, who argues loyalty doesn’t really exist — usefulness does. Ruth Carpenter 🍕 – Hea…

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Leadership Lounge: Leadership Under Fire: How Mentorship Can Help C-suites Turn Headwinds Into Opportunity 18:59

2M ago18:59

18:59

C-suite executives face an unprecedented cascade of simultaneous challenges—AI transformation, regulatory upheaval, geopolitical instability, and economic turbulence. Unlike previous generations who weathered single crises, today’s leaders must navigate sustained uncertainty that many have never experienced before. So, how can the right mentor tran…

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The Hidden Risk on the Menu: Why Allergen Tech Can’t Wait, With Dominic Child, Ingredifind 32:22

2M ago32:22

32:22

In this episode of the Tech on Toast Podcast, Chris Fletcher welcomes back Dominic Child, VP of Sales at Ingredifind, for a conversation that goes beyond compliance and into the real operational and emotional impact of allergens in hospitality. Together, they explore why allergen management is still largely manual in a digital-first industry, how i…

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Ep 20: Is entrepreneurship right for you? 43:58

2M ago43:58

43:58

Hola, hola! It's your girl Gigi (Giovanna Gonzalez), also known as The First Gen Mentor, back with Season 2 of the Cultura & Cash! Today I’m answering all your entrepreneurship questions! After 4 years of entrepreneurship, I have lots of gems to share.🎧 What You’ll Hear in This Episode: •Phoenix author stop on 9/11/25•HHM: Still booking speaking ev…

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The Safe Option – Building Gluten-Free Confidence with Sonny Wells, Founder of Sonny’s 37:05

2M ago37:05

37:05

In this episode, Chris Fletcher sits down with Sonny Wells, founder of Sonny’s – the soon-to-launch fast-casual food brand with a mission to make eating out safer and more inclusive for people with allergies, especially coeliacs. Sonny shares his personal journey through a difficult diagnosis, what sparked the idea for Sonny’s in Dubai, and how a c…

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Cyber Security in the Age of AI with Naveed Islam CISO at Dojo 33:33

2M ago33:33

33:33

Cybersecurity with Naveed Islam, CISO at Dojo In this special edition of the Tech on Toast Podcast, host Chris Fletcher sits down with Naveed Islam, Chief Information Security Officer at Dojo, to unpack the state of cybersecurity in today’s AI-powered, hyper-digital world. From phishing scams and data breaches to quantum threats and ransomware-as-a…

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Leadership Lounge: From Firefighting to Future-Building: How Leaders Can Master Perpetual Transformation 21:41

2M ago21:41

21:41

Transformation is no longer a project with a distinct beginning, middle, and end—it's the water leaders swim in. For leaders, the ability to lead through perpetual transformation has become mission critical. In this episode of Leadership Lounge, we talk to four of our trusted advisors—Bob Marcus, Hetty Pye, Sean Dineen, and Alain Ishak—who share th…

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Built in Minutes, Made for Mobile | Tech On Toast x 24social 33:07

2M ago33:07

33:07

Guest: Gab Lopez, MD at 24social (MVG Media) Host: Chris Fletcher Series: Tech on Toast Season Sponsored by Deliverect This Week’s Slice: What if building a pub website took less time than pouring a pint? Chris sits down with Gab Lopez, MD of 24social, to talk about making websites work for hospitality – not the other way around. From their AI-powe…

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Ep. 19 Update- life in Spain 3 months in 41:30

2M ago41:30

41:30

Hola, hola! It's your girl Gigi (Giovanna Gonzalez), also known as The First Gen Mentor, back with Season 2 of the Cultura & Cash! Today I’m sharing how life has been since I moved to Spain 3 months ago.🎧 What You’ll Hear in This Episode: •2025 book tour stops coming to a city near you•HHM: Still booking speaking event for HHM•An update on the Span…

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From Bacon Butties to Brand Building – Le Swine x 93FT 53:28

2M ago53:28

53:28

This week, Chris Fletcher is joined by two guests with serious flavour and flair: James Packham, founder of cult bacon sandwich brand Le Swine, and Nick Clark, founder and MD of Sheffield-based creative studio 93FT. What starts with a bacon butty turns into a masterclass in brand building, creative bravery, and how friendship can drive business suc…

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From Chaos to Clarity: How Bain Capital’s John Connaughton Leads Through Volatility 36:46

2M ago36:46

36:46

While the terms “uncertainty” and “volatility” get thrown around a lot, they certainly describe what’s going on now in global markets, especially when it comes to private equity. In this episode of Redefiners, Clarke Murphy and Marla Oates talk with Bain Capital Co-Managing Partner John Connaughton to get his take on leading through change. As some…

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From Parties to Payments: How TripleSeat Is Fixing Events Tech 29:41

2M ago29:41

29:41

In this episode, Chris is joined by Nikki Perry, VP of Product at TripleSeat, who flew in from Boston for her very first visit to London. They dive into Nikki’s journey from bussing tables at 13 to leading product strategy at one of the most exciting events platforms in hospitality tech.Expect a brilliant blend of real-world hospitality experience …

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Radio Voice, Rebrands & Really Good POS – With Jamie White from WRS 30:19

3M ago30:19

30:19

What do Isle of Wight ferries, dirty tables, and KFC at midnight have in common? This episode. Chris is joined by the silky-voiced Jamie White, Head of Business Development at WRS, fresh off the back of a brand revamp (RIP “Systems”) and full of stories from hospitality, media, and SaaS trenches. 🧠 Whether you’re a single-site pub or a 100-venue gr…

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Banking on AI: How Goldman Sachs CIO Marco Argenti Is Rewriting the AI Playbook 41:34

3M ago41:34

41:34

The world has gone through several technology transformations in the past 30+ years. From the launch of the Internet to the rise of mobile, cloud computing, digital transformation, and now AI transformation. In our second live recording of Redefiners, Clarke Murphy goes in-studio at Goldman Sachs to talk with someone who’s been through it all and c…

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Building the Standard: How Marka is Changing Sustainability in Hospitality 37:58

3M ago37:58

37:58

In this episode of the Tech on Toast Podcast, Chris chats with Rob Bowie, co-founder of Marker, the UK’s first standardised sustainability rating for hospitality. Rob shares the journey behind launching Marka with co-founder Chiara, and how their gamified platform is helping restaurants, pubs and cafés take tangible steps toward sustainability—with…

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Level Up: How On-Demand Pay is Changing Hospitality for Good 30:09

3M ago30:09

30:09

In this episode of the Tech on Toast Podcast, Chris Fletcher chats with Archie Heaton, Head of Commercial at Level, the salary-linked financial wellbeing platform that’s making waves in hospitality. We dive into: Archie’s journey from Microsoft and Xbox to startup life What on-demand pay really is—and why it’s not a debt trap How Level compares to …

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Leadership Lounge: Generation Collaboration: How Leaders Can Harness the Power of Multi-Generational Teams 18:20

3M ago18:20

18:20

Today, leaders are working side-by-side with up to five different generations. This creates both significant challenges and unique opportunities for building cohesive, high-performing teams. In this episode of Leadership Lounge, we talk to three of our trusted advisors—Kat Armstrong, Paco Ruiz-Maza, and Michelle Mion—who share their perspectives on…

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Joe Heather – From OMP to Puppies, Scaling Deliverect Across Europe 41:57

3M ago41:57

41:57

This week on the Tech on Toast Podcast, Chris sits down with the always-insightful Joe Heather, Regional General Manager for Northern Europe at Deliverect, the Order Management Platform powering thousands of digital orders across hospitality and retail.From deep dives into the ever-evolving world of kiosk tech, third-party logistics, and marketplac…

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From Flat Whites to Founders: Bustle’s Journey Serving the Creatives of Hospitality 36:08

4M ago36:08

36:08

In this episode of the Tech on Toast Podcast, Chris Fletcher sits down with Jonny McKenzie, co-founder and CEO of Bustle, the cafe management platform built by operators for operators. Jonny flew all the way from Auckland, New Zealand, for this conversation—and it shows in the insights shared.Jonny’s story is anything but ordinary. From launching c…

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Quizmaster Tech: Mark Walsh on Making Pubs Fun (Again with Kwizzbit!) 38:55

4M ago38:55

38:55

Ready to get quizzical? 🧠🍻 In this laugh-out-loud episode of the Tech on Toast Podcast, Chris Fletcher sits down with ✨ Mark Walsh ✨ – the fashion-journo-turned-tech-founder behind Kwizzbit, the interactive quiz platform shaking up the pub game across the globe! From loading up fashion mags in the 90s to loading quizzes into over 47 countries, Mark…

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Leading with a North Star: Former Decathlon CEO Barbara Martin Coppola’s Blueprint for Bold Change 41:57

4M ago41:57

41:57

Born in France almost 50 years ago, Decathlon has grown into the world’s largest sporting goods retailer with over 1,700 stores in more than 70 countries. On today’s episode of Redefiners, Simon Kingston is joined by our new co-host, Marla Oates, as they sit down with former CEO of Decathlon Barbara Martin Coppola. Barbara takes us through her glob…

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Flex Appeal: Reinventing Hospitality Staffing with YoungOnes COO James Medd 34:06

4M ago34:06

34:06

🎧 Flex Appeal: How YoungOnes Is Flipping Hospitality Staffing Guest: James Medd, COO, YoungOnes Host: Chris Fletcher, Tech on Toast Podcast Recorded at BrewDog Waterloo, this episode explores how flexible staffing is reshaping hospitality. Chris sits down with James Medd to uncover how YoungOnes, the freelance staffing platform, is empowering opera…

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Leadership Lounge: The Art of Succession: How to Identify Tomorrow's Leaders Today 21:52

4M ago21:52

21:52

Identifying and developing the next generation of leadership talent is critically important. No decision will have a bigger impact on the performance of an organization and its enduring legacy. Yet, many leaders struggle with effective succession planning. In this episode of Leadership Lounge, we talk to three of our trusted advisors—James Diggines…

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From NHS to Hospitality Sales Star: How Empathy, Data & Tidr Are Changing the Game | Catherine Allan 35:04

4M ago35:04

35:04

Welcome back to the Tech on Toast Podcast, where we serve up fresh conversations with the sharpest minds in hospitality and tech. In this episode, Chris sits down with the brilliant Catherine Allan, Head of Sales at Beds & Bars – and former NHS children’s nurse – to explore how empathy, agility and tech have shaped her unique approach to driving re…

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Why Your Data Is More Valuable Than You Think | JP Kloppers, Omnisient 36:53

5M ago36:53

36:53

In this episode of the Tech on Toast Podcast, Chris Fletcher is joined by JP Kloppers, Managing Director at Omnisient, to explore how hospitality operators can unlock the hidden value in their customer data—without compromising privacy. JP explains how data collaboration works when it’s done responsibly, and how encrypted, anonymised data can creat…

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104. Series 4 | Episode 4. Is B2B Content Marketing Still Worth It in 2025? With Araminta Robertson, Founder & MD of Mint Studios 28:31

5M ago28:31

28:31

In this episode of Market Mentors, Matt Dodgson interviews Araminta Robertson, founder of Mint Studios, about the state of B2B content marketing in 2025. Despite AI disruption and tightening budgets, Araminta explains why content remains essential for sharing expertise and generating leads. They discuss: The Importance of Content Marketing in 2025 …

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Music with a Mission: Former MTV International Chairman and CEO Bill Roedy on Leading with Purpose 48:37

5M ago48:37

48:37

Many of us have heard the expression “doing good is good for business.” In this episode, Simon Kingston sits down with former MTV International Chairman and CEO Bill Roedy about how he put this concept into practice on a truly global scale. Bill takes us on his journey of how he redefined broadcast television, launching the most channels in televis…

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How The Other House Is Redefining Hospitality | Jo Morgan on Hotel Ops, Tech & People Power 36:55

5M ago36:55

36:55

In this episode of the Tech on Toast Podcast, Chris Fletcher is joined by Jo Morgan, Operations Director at The Other House, for a brilliant conversation on how modern hospitality is evolving — and what it really takes to scale a hybrid hotel model that blends flexibility, technology and heart. Jo shares her journey from Yorkshire pot-wash to cruis…

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Ep. 18: I moved to Spain! 38:30

5M ago38:30

38:30

Welcome back pod listeners! Big news- After 3 amazing years in Chicago, I’ve packed up my life and relocated to Spain! 🎧 What You’ll Hear in This Episode: * 2025 book tour stops coming to a city near you* The 4 most FAQs questions about my move to Spain * Newsletters community questions about my move abroad 👉 Hit play to hear what I’ve been up to a…

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Back to Benares: How TISSL Proved That the Best Tech Partners Are Built on Trust 14:53

5M ago14:53

14:53

I'm excited to share our latest episode of the Tech On Toast podcast, where we dive deep into the world of technology in the fine dining industry. This week, we had the pleasure of visiting Benares in Mayfair, a Michelin-starred Indian restaurant, and speaking with Shubham and Mark from TISL. Together, we explored the challenges and triumphs of imp…

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Tacos, Tech, and Tenacity: A Conversation with Gemma Glasson Managing Director at Wahaca 53:34

5M ago53:34

53:34

In this episode of the Tech on Toast podcast, we sit down with Gemma Glasson, Managing Director at Wahaca, to uncover how one of the UK’s most iconic restaurant groups balances bold flavour, cultural authenticity, and cutting-edge technology to create a hospitality experience that customers don’t just enjoy — they come back for. 🔑 Key Takeaways🎯 Fr…

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Leadership Lounge: How to Build Trust and Transform Executive Team Performance 17:17

5M ago17:17

17:17

Today's senior executives operate in an environment where trust has never been more critical, or more fragile. According to the latest Edelman Trust Barometer, trust in business leaders is at an all-time low, with people's fear that business leaders are dishonest increasing by 12% in the last year. So, as a leader, how can you cultivate trust withi…

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Why Your Team Is Ghosting Your Workplace Comms (and How to Fix It) 17:28

5M ago17:28

17:28

Guest: Jonatan Marc Rasmussen, CEO & Co-Founder, All Gravy Title: Why Your Team Is Ghosting Your Workplace Comms (and How to Fix It) Live at HRC ( sorry for the audio blips!) 📢 In this episode: What do Pizza Pilgrims, Gen Z, and Duolingo have in common? They’re all part of the new wave of employee engagement — and Jonatan Marc Rasmussen is here to …

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Tech and Tradition: Balancing Innovation with the Human Touch in Restaurants 42:51

6M ago42:51

42:51

👤 Guest: Mark Bloom, General Manager, Wolseley Hospitality Group🎧 Host: Chris Fletcher🔗 Powered by: Lightspeed – the unified EPOS and payments platform for scaling smarter and faster.⸻👋 What’s the Episode About?In this unfiltered and refreshingly honest episode, Chris is joined by Mark Bloom, GM at the iconic Wolseley Hospitality Group. From his da…

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The Only Certainty Is Change: Nasdaq CEO Adena Friedman on AI, Innovation & Market Evolution 39:16

6M ago39:16

39:16

When it comes to global financial markets, the only certainty is the likelihood of uncertainty and change. The world is in a period of transformation on multiple levels fueled by AI and technology innovation, shifting economic policies, and infrastructure modernization. At the foundation of all of this transformation is the unrelenting need for lon…

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From Marmalade Martinis to Dim Sum: A Tech on Toast Special,Exploring Paddington's New Food Hub MarketHalls 33:42

6M ago33:42

33:42

In this episode our Sales Director, Abbi, takes the mic, and we depart from Tech for one week only! We had the pleasure of chatting with a variety of guests from the brand new MarketHalls location, including Paddington Bear himself, Richard from Farmgirl, Hayley, the head of property for MarketHalls, and many more. Here are three key takeaways that…