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All technical writers have one thing in common: their peers outside of the industry believe technical writing is a boring career. They think we lack creativity; they think we only eat tuna salad for lunch; and they think our work is reserved to instructional manuals that they don't even use. This podcast gives you the tools to prove them wrong! In each episode we talk to the humans behind the docs, sharing stories, experience and expertise to inspire, entertain, and give you knowledge and sk ...
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Alex Fiedler

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The show is for founders and early-stage startups to help them understand the role that technical writing plays in their company's success. We explore the nerdy nature and culture of technical writers and how to find, build, and grow your technical writing team. Produced by: Intent Media Music by BeatsbyAlf: https://www.youtube.com/channel/UCn9ql_KnHci1lEjZ0yfTtCw/featured
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Talk Copy to Me is your go-to resource for transforming your business's message into meaningful connections and measurable results. Whether you're diving into SEO, crafting website copy that converts, or building your brand's story, each episode delivers actionable strategies you can implement right away. Your host, Erin Ollila, is a sought-after content strategist and SEO expert who's helped brands like Oracle, Amazon, Hills Pet—as well as many other billion-dollar brands and itty bitty bus ...
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We streamline your podcast creation process by making it as easy as possible. We have done the hard work to give you key information and decisions. We explain why but don't get technical; we keep it simple. This is not about us showing you comparisons of products, for example; rather, we give our recommendations, having researched for you. Podcasting can be a minefield of decisions and it is challenging to get started and learn how to be consistent and achieve a great quality show. We will s ...
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ChatGPT Masterclass - AI Skills for Business Success ❔ Struggling to figure out how to use ChatGPT effectively for your business? ❔ Wasting time on repetitive tasks that AI could automate in seconds? ❔ Want a structured, step-by-step way to master AI and 10x your productivity? ✅ You’re in the right place. ChatGPT Masterclass AI Skills for Business Success is a structured, step-by-step guide to mastering AI for business—without fluff, confusion, or wasted time. This is not just another AI pod ...
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Welcome to ChatGPT Masterclass AI Skills for Business Success. This is Season 7, Episode 1 – Introduction to Prompt Chaining: What It Is and Why It Matters. In this season, we are diving deep into advanced prompt chaining—a powerful technique to make GPT interactions more structured, context-aware, and efficient. Instead of single prompts that gene…
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Welcome to Season 7 of the ChatGPT Masterclass: AI Skills for Business Success. This season is all about advanced prompt chaining—a technique that lets you guide ChatGPT through multi-step workflows for more complex, structured, and context-aware responses. If you’ve ever wanted AI to think more like a human, remember previous interactions, or gene…
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Chris Gmyr and TJ Miller share personal updates, including recent travels, family activities, and their evolving coffee habits. They discuss work-related topics, including preparations for an upcoming conference and technical challenges related to API conventions. The conversation also touches on the use of AI for summarizing discussions and the la…
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In the last episode, we covered how to use GPT for real-time decision support, helping businesses analyze options and make informed choices. Now, we’ll focus on how to train GPT with company-specific knowledge to make it a true expert in your business. By the end of this episode, you will know: How to provide GPT with company-specific data. How to …
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In the last episode, we explored how to customize GPT’s personality and brand voice to ensure consistent communication. Now, we’ll focus on how to use GPT for decision-making support, helping you analyze options and make informed business choices. By the end of this episode, you will know: How GPT can assist in real-time decision-making. How to str…
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Ready to level up your business's content game? In this insightful episode of Podcast Done For You, we dive into the ultimate content marketing showdown: Podcasting versus Blogging versus YouTube. Discover why our host argues that podcasting reigns supreme, offering unparalleled audience connection and a goldmine of repurposable content. Learn how …
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In the last episode, we explored how to automate business workflows using GPT. Now, we’ll focus on how to make your GPT sound like your brand, ensuring consistency across all communications. By the end of this episode, you will know: How to define your brand’s tone and style for GPT. How to adjust GPT’s personality to fit your business needs. How t…
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In the last episode, we covered advanced prompt engineering techniques to refine your GPT’s responses. Now, we’re focusing on how to use custom GPTs to automate business workflows, saving you time and streamlining repetitive tasks. By the end of this episode, you will know: How to identify tasks that can be automated with GPT. How to integrate your…
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In the last episode, we covered how to fine-tune responses and improve output quality. Now, we’ll go even deeper by learning how to craft highly effective prompts to get the best possible responses from your custom GPT. By the end of this episode, you will know: How to structure prompts to get precise answers. How to use role-based prompting for be…
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In the last episode, we covered how to add background knowledge to your custom GPT to make it more informed. Now, we focus on how to refine and fine-tune responses to make them more accurate, relevant, and useful. By the end of this episode, you will know: How to refine instructions for better accuracy. How to adjust response style and formatting f…
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So far, we’ve covered how to create a custom GPT and refine its instructions. Now, it’s time to take it a step further by giving your GPT access to important background knowledge. By the end of this episode, you will know: What background knowledge is and why it matters for custom GPTs. How to upload and integrate files into your GPT. How to ensure…
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In the last episode, we went through how to create your own custom GPT. Now, it’s time to refine its behavior to ensure it responds exactly how you want. By the end of this episode, you will know: How to write clear and effective instructions for your GPT. How to control its tone, depth, and style of responses. How to refine and test your instructi…
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📣 Special announcement: The Not-Boring Tech Writer team (Kate and Chad) will be at Write the Docs Portland in May. Thanks to KnowledgeOwl's sponsorship, they’ll be wearing KnowledgeOwl and The Not-Boring Tech Writer t-shirts and giving out The Not-Boring Tech Writer stickers. If you're attending WTD Portland this year, please say hi to Kate and Cha…
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In the last episode, we covered what a custom GPT is and why businesses should use it. Now, it's time to move from theory to action. Today, we’ll go through the step-by-step process of creating your own custom GPT. By the end of this episode, you will know: How to access the custom GPT creation interface. How to define the purpose of your GPT. How …
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So far, we’ve covered how to use ChatGPT for different business applications. But now, we’re taking it to the next level. This season is all about Custom GPTs—AI assistants you can tailor for your specific needs. If you’ve ever felt that ChatGPT is helpful but not quite specialized enough for your business, then custom GPTs are the solution. By the…
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Freelancers need to market themselves effectively to attract new clients. A well-crafted portfolio, strong outreach messages, and engaging marketing content can make a huge difference in standing out from the competition. However, writing these materials from scratch takes time and effort. Today, I will show you how to use ChatGPT to build a compel…
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In real estate, first impressions matter. A well-written property description can attract buyers, generate interest, and drive sales. However, many real estate professionals struggle with writing compelling listings that stand out. Today, I will show you how to use ChatGPT to create engaging property descriptions, write high-converting real estate …
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If you run a service-based business, crafting professional proposals and contracts is crucial for securing clients and maintaining clear agreements. However, writing these documents from scratch takes time and effort. Today, I will show you how to use ChatGPT to draft compelling client proposals, write clear service agreements, and streamline contr…
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Season 5, Episode 7 – E-commerce: Automating Customer Support Chats with ChatGPT Welcome and Introduction Welcome to ChatGPT Masterclass AI Skills for Business Success. This is Season 5, Episode 7 – E-commerce: Automating Customer Support Chats with ChatGPT. In e-commerce, quick and effective customer support can make or break a sale. Customers exp…
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The hospitality industry thrives on exceptional guest experiences. Whether you run a hotel, a tour company, or a vacation rental, providing personalized travel recommendations can make a huge difference in customer satisfaction. However, creating high-quality travel guides, recommendations, and tips takes time and effort. Today, I will show you how…
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Many tech startups struggle to explain their complex products and services to customers in a way that is easy to understand. Whether it’s a new software, AI tool, or SaaS platform, potential customers often feel overwhelmed by technical jargon, making it harder to convert interest into sales. Today, I will show you how to use ChatGPT to break down …
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Struggling to make your podcast stand out? This week on "Podcast Done for You," we dive into crafting irresistible podcast titles, compelling descriptions, and valuable show notes that will hook your audience and boost discoverability. Learn how to understand your listeners, leverage powerful keywords with tools like Google and Open AI, and create …
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Nonprofit organizations depend on funding to continue their work, but writing compelling grant proposals and fundraising emails can be challenging and time-consuming. Many organizations struggle to clearly communicate their mission, justify their need for funding, and engage donors effectively. Today, I will show you how to use ChatGPT to draft per…
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Teachers, trainers, and educators spend a lot of time planning lessons and summarizing key points for students. However, this process can be time-consuming and repetitive. Today, I will show you how to use ChatGPT to generate structured lesson plans, create summaries, and improve the efficiency of teaching materials. By the end of this episode, you…
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In the healthcare industry, clear communication is essential. Patients need timely reminders, and medical staff often receive repetitive questions. However, handling these tasks manually takes up valuable time that could be used for patient care. Today, I will show you how to use ChatGPT to automate appointment reminders, create patient-friendly FA…
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A well-written product listing can be the difference between a sale and a lost customer. However, many businesses struggle to create compelling descriptions that highlight their product’s value and attract buyers. Today, I will show you how to use ChatGPT to craft engaging product listings and promotions that drive more sales. By the end of this ep…
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TJ Miller and Chris Gmyr discuss their recent family activities, including spring break adventures and pet health challenges. They share insights on cooking and grilling innovations, particularly focusing on a new griddle. The conversation shifts to teaching kids coding and the challenges of engaging them in learning. They also explore their evolvi…
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Strong customer relationships lead to repeat business, referrals, and long-term brand loyalty. However, staying connected with customers takes time and effort. Today, I will show you how to use ChatGPT to build meaningful customer relationships by personalizing communication, responding quickly, and providing value at every stage. By the end of thi…
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Managing leads and sales data efficiently is essential for business growth. However, keeping track of customer interactions, follow-ups, and sales performance can quickly become overwhelming. Today, I will show you how to use ChatGPT to organize leads, automate follow-ups, and extract key sales insights to optimize your process. By the end of this …
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📣 Special announcement: The Not-Boring Tech Writer team (Kate and Chad) will be at Write the Docs Portland in May. Thanks to KnowledgeOwl's sponsorship, they’ll be wearing KnowledgeOwl and The Not-Boring Tech Writer t-shirts and giving out The Not-Boring Tech Writer stickers. If you're attending WTD Portland this year, please say hi to Kate and Cha…
  continue reading
 
Customer feedback is essential for improving products, services, and overall business performance. However, collecting and analyzing feedback can be time-consuming and difficult to interpret. Today, I will show you how to use ChatGPT to create customer surveys, analyze feedback, and extract key insights to improve your business. By the end of this …
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A strong product demo or sales script can make the difference between a customer saying yes or walking away. Today, I will show you how to use ChatGPT to create structured, persuasive, and engaging product demos and sales scripts that convert leads into customers. By the end of this episode, you will know how to write a compelling product walkthrou…
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Chris Gmyr and TJ Miller discuss their recent weekend getaways, family activities, and the challenges of managing open source projects. They delve into their fitness routines, coffee preferences, and share insights on technology, particularly focusing on ClickHouse and Kafka for data management. The conversation also touches on the evolving landsca…
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Increasing sales does not always mean finding new customers—sometimes, it means maximizing value from existing ones. Today, I will show you how to use ChatGPT to craft strategic upselling and cross-selling messages that increase revenue without sounding pushy. By the end of this episode, you will know how to write compelling upsell offers, suggest …
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Dealing with customer complaints and tough questions professionally is crucial for maintaining a good reputation and building customer trust. However, finding the right words to respond calmly and effectively can be challenging. Today, I will show you how to use ChatGPT to craft professional, empathetic, and solution-focused responses to customer c…
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Training employees effectively is key to improving efficiency, productivity, and consistency in any business. However, creating structured, clear, and engaging training materials can be time-consuming. Today, I will show you how to use ChatGPT to generate training guides, onboarding documents, and instructional materials for your team. By the end o…
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Providing fast, helpful, and professional customer support is essential for business success. However, responding to inquiries manually can be time-consuming and inconsistent. Today, I will show you how to use ChatGPT to automate and enhance customer support, helping you provide quick, high-quality responses that improve customer satisfaction. By t…
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Following up with potential customers, existing clients, or past leads is essential for maintaining relationships and closing sales. However, generic, robotic follow-ups can reduce engagement and even push people away. Today, I will show you how to use ChatGPT to craft personalized follow-up messages that feel authentic and drive better responses. …
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Sales outreach is one of the most important parts of growing a business, but crafting a clear, compelling, and persuasive pitch can be challenging. Today, I will show you how to use ChatGPT to draft effective sales pitches, write cold outreach emails, and improve response rates. By the end of this episode, you will know how to structure a sales ema…
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📣 Special announcement: The Not-Boring Tech Writer team (Kate and Chad) will be at Write the Docs Portland in May. Thanks to KnowledgeOwl's sponsorship, they’ll be wearing KnowledgeOwl and The Not-Boring Tech Writer t-shirts and giving out The Not-Boring Tech Writer stickers. If you're attending WTD Portland this year, please say hi to Kate and Cha…
  continue reading
 
This season is all about using AI to improve sales and customer support—helping you generate leads, close deals, and provide better service with less effort. If you work in sales, customer support, or business development, this season will teach you how to use AI to write better outreach emails, follow up with leads, and automate customer communica…
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Are you struggling to understand why your 🤩 beautiful 🤩 website isn't bringing in clients? In this episode, four guests join me to reveal the common website mistakes that are actively costing you business. From confusing navigation to poor calls-to-action, these seemingly small issues create major barriers between you and potential clients who are …
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Creating content and running campaigns is only part of the process—you also need to track performance, measure success, and optimize future campaigns. Today, I will show you how to use ChatGPT to analyze campaign performance, interpret key metrics, and generate reports to improve marketing results. By the end of this episode, you will know how to t…
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Email marketing remains one of the most effective ways to nurture leads, build customer relationships, and drive conversions. But crafting engaging, personalized, and high-converting emails can be time-consuming. Today, I will show you how to use ChatGPT to create effective email marketing campaigns, write engaging subject lines, and personalize em…
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Customer testimonials and case studies build trust, credibility, and social proof for your business. They show potential customers real success stories and help them feel confident in choosing your product or service. Today, I will show you how to use ChatGPT to craft compelling testimonials and detailed case studies that showcase customer success …
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TJ Miller and Chris Gmyr discuss their recent experiences with Claude projects, coding challenges, and team dynamics during a Science Olympiad competition. They share insights on using Claude for coding tasks, the importance of documentation, and personal updates from their lives. The conversation also includes a light-hearted coffee talk segment w…
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Visual content is essential for capturing attention and making an impact in digital marketing. Whether it’s social media graphics, videos, infographics, or ads, strong visuals enhance engagement, reinforce messaging, and drive conversions. Today, I will show you how to use ChatGPT to brainstorm and generate compelling visual content ideas that comp…
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Your product descriptions do more than just explain your product—they persuade, engage, and convert potential customers into buyers. A well-written product description highlights features, benefits, and the unique value of your product. Today, I will show you how to use ChatGPT to write compelling, high-converting product descriptions that drive sa…
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Could your website secretly be sabotaging your business growth? You've got traffic but no conversions. You're attracting the wrong inquiries. And potential clients keep asking for information that's literally right there on your site. These aren't just annoyances—they're warning signs. In this episode of Talk Copy to Me, I'll walk you through the f…
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