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Strong Leaders Serve with Teri Schmidt

Teri Schmidt | Leadership Coaching & Teambuilding | Creating More Just & Compassionate Workplaces Through Leadership

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The leadership podcast for people who are in leadership not for the status and power, but instead to use that status and power to turn potential into performance for positive change. Hosted by Teri Schmidt, Leadership Coach & CEO of Strong Leaders Serve. Each week we focus on supporting leaders who are dealing with the overwhelming realities of transitioning into and operating in roles where their success isn't just defined by their performance, but by the performance of their team. Roles wh ...
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We’ve all heard the advice to “be an effective communicator.” But what does that really mean beyond the buzzword? In this episode, veteran sports reporter and Talk Sporty to Me founder Jen Mueller shares lessons from 25 years on the sidelines, where conversations happen under pressure, in the heat of wins and losses. Together, we explore how those …
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Empowerment sounds good on paper, but in the workplace it often falls short. Especially in leadership stretch moments, like promotions and novel, high-stakes projects, what leaders call empowerment can feel like abandonment to the person on the receiving end. In this episode, we look at the history of empowerment in organizations, explore how the b…
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Strategic planning facilitation is one of the most high-stakes activities any leader will take on. Get it right, and you’ll rally your team around a clear, inspiring direction. Get it wrong, and you’ll end up with a glossy binder of plans that collect dust while the organization drifts (I call that "credenzaware!"). Here are seven of the most commo…
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Agility is one of today’s favorite leadership buzzwords, but too often it gets reduced to simply moving faster. In this episode, we go beneath the buzzword to explore what true agility really means: the ability to adapt wisely and steadily in the face of uncertainty. Drawing on Gallup’s latest global research, we’ll look at why hope is now the numb…
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What if true recognition at work wasn’t about awards or bonuses, but about helping people feel they genuinely matter every single day? In this episode, Dr. Zach Mercurio joins Teri Schmidt to reveal why small, everyday interactions, not flashy programs, are the secret sauce behind thriving, high-performing teams. Together, they unpack the science o…
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Avoiding difficult conversations, or softening them so much they lose their meaning, can damage trust, confuse your team, and hurt your credibility. In this episode, Teri shares a personal story of how avoiding inside a conversation backfired, and explores how leaders can break the cycle of avoidance with mindset shifts, clarity, and courage. If yo…
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Welcome to a new season of Strong Leaders Serve—where we’re going beneath the buzzwords. This season, we’re moving past surface-level leadership advice to explore the mindset shifts, self-awareness, and practices that fuel real, lasting impact. In this kickoff episode, Tamara Myles and Wes Adams—co-authors of Meaningful Work—join me to unpack what …
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Struggling to get buy-in from senior leaders—or move things forward across departments when you have no formal authority? This episode is for you. We're diving into the science and strategy of influencing without power, with research-backed techniques from psychology, neuroscience, and behavioral economics. You’ll walk away with practical ways to m…
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Feeling like your team is exhausted by constant change? You're not alone. In this episode of the Strong Leader Serve podcast, we delve into strategies for leading through change with empathy and clarity. Learn five practical ways to help your team navigate change fatigue, from maintaining clarity to managing energy and fostering connections. This e…
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Why is delegation so difficult—even when we know it’s essential to leadership? In this episode, we explore the hidden emotional and cognitive barriers that keep leaders stuck in doing instead of leading. You’ll learn why delegation isn’t just a task shift, but a mindset shift—and how redefining success can unlock growth for both you and your team. …
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In this episode, we explore the leadership skill most of us avoid: difficult conversations. You'll learn the mindset shifts that help you move from avoidance to courage, practical techniques to navigate tough talks with clarity and care, and the ripple effect these conversations can have on trust, team culture, and your own confidence. This episode…
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Overconfidence feels good. It’s seductive. But unchecked, it can lead us into risky territory, blindsiding us with problems we could have seen coming. Before charging forward with a decision, especially one that feels too easy or unchallenged, try conducting a “pre-mortem.” Instead of examining what did go wrong after the fact, you imagine what cou…
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Have you ever received feedback that felt like a personal attack, even when you knew it shouldn’t be? In this episode, Teri Schmidt shares a vulnerable story from her own life and reveals why our brains react defensively when our ideas feel tied to our identity. Discover the neuroscience behind this reaction, learn powerful tools to create distance…
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What if leadership wasn’t about having the right answers, but about asking better questions? In this episode, Dr. Joel Pérez shares how cultural humility—not just cultural competency—can transform how we lead, build inclusive teams, and create lasting organizational change. We explore why humility is a leadership strength, how to move beyond perfec…
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When it comes to leadership, efficiency isn’t always the goal—especially if it means leaving people out of the process. In this episode, CNN Hero and Sleep in Heavenly Peace founder Luke Mickelson shares how “inefficiency by design” became a powerful strategy for building both beds and belonging. We explore what it means to lead through service, wh…
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Ever wonder if squeezing every ounce of efficiency from your team could actually leave you vulnerable when the unexpected strikes? In this episode, Teri welcomes back Tom Geraghty for a candid look at the critical—and often overlooked—tension between efficiency and resilience. Together, they unpack why hyper-optimization can lead to burnout and bri…
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Are you a leader who wants to rest—but finds yourself reaching for one more task instead? In this episode, we explore why high-achieving, compassionate leaders struggle to truly unplug, even when they think they’re resting. You’ll learn the neuroscience behind this pattern—and how to shift from constant doing to genuine restoration. Connect on Link…
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Building a diverse team doesn't automatically lead to better performance — and without the right environment, it can even create new challenges. In this episode, Teri is joined again by leadership and team performance expert Henrik Bresman to explore why psychological safety is the key to unlocking the true potential of diverse teams. We’ll also di…
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Have you ever held back from asking a question or saying "no" because you were afraid it might insinuate that your boss isn’t competent, credible, or caring? That fear—known as insinuation anxiety—can keep even the most skilled leaders from speaking up when it matters most. In this episode, we explore why managing up is emotionally tricky and how t…
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If we're not in leadership for the title, how do we effectively face the challenges that come with transitioning into and through different levels of positional authority? In this episode, we talk through the main challenges faced by compassionate, driven leaders in these situations and provide practical ideas for addressing them. Connect on Linked…
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What if holding someone accountable is one of the most caring things you can do as a leader? Listen for practical tips to shift accountability from control to care. Connect on LinkedIn: https://www.linkedin.com/in/teri-m-schmidt/ Get 1-on-1 leadership support from Teri here: https://www.strongleadersserve.com/coaching Set up an intro call with Teri…
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What separates the teams that just perform from those that consistently achieve? My friend and colleague Steven Gaffney has been pondering the same thing. The Steven Gaffney Company recently completed a national research study on Consistently High Achieving Teams (CHAT) and joined me on the podcast to unpack the results.…
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Do you sometimes struggle to build trusting relationships in your workplace, especially with the distance of remote and hybrid work? You're not alone. In this episode, I talked with MIT Professor Deborah Ancona about the essential skills of inquiry, advocacy, and connecting that leaders can use to foster trust inside and outside their organizations…
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Are you finding it tough to lead remote teams with both compassion and efficiency? In this episode of Strong Leaders Serve, Teri Schmidt dives into the challenges leaders face in remote and hybrid environments, discussing the balance between driving results and maintaining empathetic connections. Explore the neuroscience that influences our approac…
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AI isn’t magic—but it is a powerful tool to help teams tackle repetitive processes, streamline painful workflows, or add efficiency to tasks that require human intelligence. But just like an Oreo, AI is only as good as the layers you build around it. Let me break it down for you.
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While they may sound similar, a strategic plan and a growth plan serve distinct purposes. One sets the overall direction of your company, and the other focuses on how to expand your market presence and revenue. Understanding the difference can help you prioritize your efforts and ensure your business thrives. The growth plan actually "sits inside" …
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The best book clubs strike a balance between structured discussion and free-flowing conversation - which is why having a facilitator (or at least some semblance of a plan) is crucial. So, whether your book club is thriving or teetering on the edge of chaos, here are a few ways to keep the discussion engaging, inclusive, and—most importantly—fun.…
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Are you ready to discover the secrets behind successful team dynamics in a world where traditional structures are rapidly evolving? In this episode of Strong Leaders Serve, Teri Schmidt talks with INSEAD Professor Henrik Bresman to explore the concept of X Teams and how embracing external engagement is crucial for high-performing teams amidst these…
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In many organizations, the CFO is viewed as the "numbers person"—the one who tracks financial performance, ensures compliance, and keeps an eye on cash flow. But what if I told you that the CFO is actually one of the best people to facilitate strategic conversations and lead cross-functional teams?
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Do you feel torn between being a compassionate leader and driving business results? You’re not alone. Listen as we unveil the CARE model—a practical guide to leading with both heart and head. Connect on LinkedIn: https://www.linkedin.com/in/teri-m-schmidt/ Get 1-on-1 leadership support from Teri here: https://www.strongleadersserve.com/coaching Set…
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Do you feel stuck in your efforts to make positive changes in your leadership? Your brain's drive to save energy may be to blame. Join Teri Schmidt and Ursula Pottinga as they discuss how your brain can get in the way of change and what to do about it. Resources: Ursula's LinkedIn BE Above Leadership Profound Growth (Ursula's website and podcast) C…
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Leading in a way that meets the demands for fast results at the same time as you develop those around you is not easy. In this episode, host Teri Schmidt kicks off the new season in which she will be diving into the paradoxes of strong leadership and how to balance achieving results with genuinely caring for your team. From dealing with a stifling …
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There is a business adage that says, “If you ain’t growing, you’re dying.” As a facilitator of numerous growth strategy sessions, I have found that it is helpful for the team to vet various strategies before meeting to select THE growth strategy. Why? Because the most obvious answer is probably not THE answer unless all on the team are on a freight…
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