From one of the best known names in the world of dispute resolution comes this fresh and innovative podcast full of tips and insights to help you build the mediation or collaborative practice of your dreams, including making money in the process. Susan Guthrie shares her own insights and proven ideas for making it work and brainstorms with some of the top industry leaders so that you can finally let that litigation practice go and be the peacemaker you dream of being!
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RPS Coach Revealed: Professor John Lande’s New Tool to Transform Your Mediation Practice (Part One) on Make Money Mediating #532
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46:16Susan Guthrie welcomes Professor John Lande for an eye-opening conversation that blends innovation, insight, and the evolving role of AI in mediation. In this special two-part series, Susan is joined by legendary dispute resolution scholar John Lande, yes, the same John Lande who once called himself a tech skeptic. But one conversation flipped the …
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Breaking the ‘Invisible Expert’ Curse: Why No One Knows You Exist (And How to Fix It Fast) on Make Money Mediating #531
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21:27You could be the most qualified person in the room, and still not get hired. That stings, right? But if you’ve ever heard someone say, “Oh wow, I didn’t know you do that now!” then you’ve met the curse of the Invisible Expert. The truth is, being amazing at your work is just half the battle. The other half? Making sure the right people know you’re …
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AI Secrets from the Big Four—and How They Can Transform Your Solo or Small Practice on Make Money Mediating #530
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29:46There’s a lot of fear and misunderstanding around AI in the legal and mediation world. Will it replace professionals? Will clients trust AI-generated content? Is it even ethical to use these tools in practice? These questions are valid, but they’re also keeping too many solo and small firm professionals from tapping into tools that can actually hel…
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Turn Your Expertise Into Income: A Step-by-Step Guide to Monetizing Your Knowledge on Make Money Mediating #529
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34:20Susan Guthrie welcomes you to a game-changing episode, where she explores how legal professionals can monetize their expertise through courses, webinars, corporate trainings, and more. So, are you maximizing the value of your expertise? If you’re a mediator, attorney, or dispute resolution professional, you’ve spent years refining your skills and g…
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The 6-Figure Mediation Practice Blueprint: What High-Earners Do Differently on Make Money Mediating #528
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33:34Can you really make six figures as a mediator? The answer is YES—but only if you run your practice like a business. So, what sets those who are making six figures apart from those who are not? In this week’s episode, Susan shares four key principles from her 6-Figure Mediation Practice Blueprint to help you shift your mindset, increase revenue, and…
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LinkedIn and Beyond: The Latest and Greatest from the Master, Donna Serdula #527
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42:25You asked—no, you demanded—and we delivered! Back by overwhelming popular demand is the one, the only… LinkedIn Legend, Donna Serdula. Donna joins Susan Guthrie for a conversation that will help you turn your Linkedin Profile from “meh” to magnetic! Donna is the LinkedIn legend, the queen of personal branding, and the author of LinkedIn Profile Opt…
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The Trump Effect on Dispute Resolution: Trends You Can’t Afford to Ignore on Make Money Mediating #526
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25:08Susan Guthrie is diving into a timely and crucial topic today: how the early days of the Trump administration are reshaping the legal landscape and what it means for mediators, arbitrators, and other dispute resolution professionals. In just the first week, the administration’s actions have already set the tone for what promises to be a divisive po…
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Next-Level AI: The Episode That Will Blow Your Mind on Make Money Mediating #525
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18:42In this groundbreaking episode of Make Money Mediating, we’re diving deep into the transformative power of AI and how it can revolutionize the way you approach your business and practice. This episode will showcase the next level of AI Tools to help you visualize the possibilities for the future with this fast-moving and improving technology. From …
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Mastering Mindset to Break Free from Survival Mode: Trina Nudson’s Roadmap to Entrepreneurial Success on Make Money Mediating #524
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40:00Ready to rethink how you approach your business? Susan Guthrie welcomes Trina Nudson, a trailblazing entrepreneur and family advocate, to the Make Money Mediating podcast. Trina’s journey from foster care social work to owning multiple thriving businesses is packed with lessons in resilience, adaptability, and growth. If you've ever struggled with …
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AI in Action: Transforming Legal Practice and Dispute Resolution with descrybe.ai. A Conversation with Co-Founder, Kara Peterson on Make Money Mediating #523
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42:10Discover how AI can level up your practice, reduce burnout, and make legal work more fulfilling with insights from Kara Peterson, co-founder of Descrybe.ai. Susan Guthrie welcomes Kara Peterson, a trailblazer in legal tech and one of the ABA’s 2024 Women of Legal Tech, to share how AI tools are transforming the future of law for solo practitioners,…
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Declutter Your Practice: How to Start the New Year Organized and Ready on Make Money Mediating #522
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29:35Ready to kick off 2025 with a practice that’s more efficient, organized, and set for success? Then get ready, as Susan Guthrie shares actionable tips to declutter—not just the physical space, but the mental and operational obstacles holding you back. From letting go of mental clutter to streamlining inefficient processes, you’ll learn how to create…
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The Art of Follow-Up: The Essential Outreach to Turn Prospects into Paying Clients on Make Money Mediating #521
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23:09Mastering the art of follow-up is essential for turning prospects into clients. With her signature clarity and expertise, Susan Guthrie shares actionable strategies to stay top of mind with prospects without coming across as pushy or over the top. From crafting personalized messages to automating the follow-up process, you’ll gain a comprehensive t…
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From Partner Track to Leading Change: Amanda Nugent’s Journey from Litigator to Leader on Make Money Mediating #520
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40:57Susan Guthrie welcomes Amanda Nugent, Director of Talent and Diversity at Carmody, Torrance, Sandec, and Hennessey LLP, for a conversation on breaking out of the traditional litigation career mold to lead with purpose. Amanda reveals how she transformed her legal career by embracing her passion for diversity, equity, and inclusion (DEI)—what was on…
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Gabrielle Hartley’s Blueprint for Mediation Success: Holistic Pricing, Book Publishing, and Practice Optimization on Making Money Mediating #519
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33:36Ready to optimize your mediation game? Susan Guthrie welcomes the dynamic Gabrielle Hartley, best-selling author, and mediation trailblazer, to chat about her groundbreaking approach to mediation pricing and publishing success. Gabrielle opens up on navigating the traditional vs. self-publishing world and shares pro tips for aspiring authors. Expec…
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10 Tactics Guaranteed to Make You a Great Public Speaker on Make Money Mediating #518
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29:38Unlock the power of your voice and elevate your impact as a mediator—today. Susan Guthrie reveals 10 game-changing tactics that will transform you into a confident and captivating public speaker. This episode delves into an essential skill for mediators and professionals alike—public speaking. Whether you’re addressing a conference, leading a works…
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The Step You’re Missing: Branding Your Way to DR Success on Make Money Mediating #517
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26:17In this episode of Make Money Mediating, Susan Guthrie dives into one of the most commonly overlooked yet crucial aspects of building a successful dispute resolution practice—branding. Transitioning into dispute resolution from another successful career can be challenging, especially when it comes to standing out and attracting clients. The missing…
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Say Goodbye to Imposter Syndrome and Hello to Success on Make Money Mediating #516
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25:49Overcoming Imposter Syndrome in Your Business Have you ever felt like an imposter in your professional life? Susan Guthrie dives into this all-too-common struggle among dispute resolution professionals, sharing her journey and the importance of continuous learning to overcome Imposter Syndrome. You’ll hear Susan offer practical tips to conquer self…
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The Cutting-Edge of Arbitration: AI, Tech, and Beyond with Amy Schmitz #515
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44:19The Future of Arbitration: AI, Tech Innovations, and Ethical Considerations with Professor Amy Schmitz Susan Guthrie is joined by Professor Amy Schmitz, who is a renowned expert in dispute resolution and legal technology. They delve into Amy's new book, 'The Arbitration Conversation,' and discuss its insights on the intersection of arbitration and …
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Professional Freedom: The REAL Costs (and Rewards!) of Entrepreneurial Independence on Make Money Mediating #514
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30:53The Cost-Benefit Analysis of Entrepreneurship. Is it Worth It? Don't miss Susan Guthrie's 4th of July special, where she breaks down the financial costs, time commitments, and personal rewards of launching a dispute resolution practice. She shares insights on balancing startup expenses with the high earnings, fulfillment, and creative freedom that …
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Double Your Client Base with These SEO Tips for Dispute Resolution Pros on Make Money Mediating #513
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22:20Mastering SEO for Mediators: Unlocking Online Success Susan Guthrie dives deep into the importance of SEO (Search Engine Optimization) and its impact on mediation practices. Susan explains how understanding and leveraging SEO can attract clients, build credibility, and provide a diversified approach to client acquisition. She also explains how AI t…
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Avoid These 5 Pitfalls When Transitioning to a Dispute Resolution Practice on Make Money Mediating #512
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26:52Navigating the Transition: Top Mistakes to Avoid When Moving from Legal Practice to Dispute Resolution In this episode of Make Money Mediating, host Susan Guthrie shares invaluable insights for legal professionals contemplating a shift from traditional legal practice to the dynamic field of dispute resolution. Susan draws on her personal experience…
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Top 3 AI Tools for DR Professionals That AREN'T ChatGPT on the Make Money Mediating Podcast #511
22:31
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22:31Exploring AI Tools Beyond ChatGPT for Dispute Resolution Professionals In this episode of the Make Money Mediating podcast, host Susan Guthrie discusses her top three artificial intelligence (AI) tools for dispute resolution professionals that aren't ChatGPT. The first tool highlighted is Calendar Hero, an AI-driven scheduling platform that automat…
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Say Cheese: It's Time to Elevate Your Business with Great Headshots on Make Money Mediating #510
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27:23
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27:23Make Money Mediating: The Impact of Professional Headshots In this episode of the Make Money Mediating podcast, host Susan Guthrie emphasizes the critical role of professional headshots in personal branding for dispute resolution entrepreneurs. She discusses how a quality photo can significantly affect first impressions, potentially converting pote…
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Murphy Funkhouser Reveals: How to Transform Conferences into Marketing Goldmines on Make Money Mediating #509
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35:05Maximizing Conference Opportunities for Branding and Marketing In this episode of the Make Money Mediating podcast, host Susan Guthrie, a seasoned mediation professional, introduces guest Murphy Funkhouser, a business and brand strategist with over 20 years of experience and owner of BrandStage Consulting. They discuss the importance of effective b…
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A Best Practice: Transitioning from Healthcare to Heartfelt Mediation with Kimberly Best on Make Money Mediating #508
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41:29From RN to Mediator: Kimberly Best's Journey in Conflict Resolution In this episode of the Make Money Mediating podcast, host Susan Guthrie interviews Kimberly Best, a Tennessee-based registered nurse turned mediator and conflict resolution expert. Kimberly shares her unique journey from working in the medical field to becoming a successful mediato…
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What Are You Worth? Understanding Pricing for Dispute Resolution Professionals on Make Money Mediating #507
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36:55Navigating Your Worth: Setting Prices as a Dispute Resolution Professional In this episode of the Make Money Mediating podcast, host Susan Guthrie provides an in-depth guide on how dispute resolution professionals can set their fees. She emphasizes the importance of constantly reevaluating one's pricing strategy and dives into various factors and c…
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Why Boosting Your EQ is Good for Business on The Make Money Mediating Podcast #506
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31:22Elevating Your Emotional Intelligence for Mediation Success In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie explores the essential role of Emotional Intelligence (EQ) in the mediation process and why increasing your EQ is actually good business. Discover how developing EQ can significantly enhance mediation outcomes, impro…
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Blogging for the Win: How to Make Your Articles Effective for Getting Clients on Make Money Mediating with Susan Guthrie #505
29:22
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29:22Effective Content Creation and Making It Work For You in Getting You Work! In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie dives into the realm of content creation. She shares how dispute resolution professionals can create effective blog and article content that truly stands out and ensures a good return on the effort inv…
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Start Smart: The Tech, Tactics and Targets You Need to Launch Your Practice with David H. Salmon, Co-Founder of ADR Support on Make Money Mediating #504
41:58
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41:58Building a Successful Mediation Practice with special guest, David H. Salmon In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie has a conversation with David H. Salmon, an attorney mediator and entrepreneur in the ADR field as a Co-Founder of ADR Support. They discuss key elements needed in launching, growing, and maintaining…
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Focus on THANKS This Holiday Season to Find Success on Make Money Mediating with Susan Guthrie #503
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15:03The Key Elements for a Successful Mediation Practice: A Thanksgiving Reflection In this episode of the Make Money Mediating podcast, hosted by Susan Guthrie, she explores and reflects on the essence of Thanksgiving and the necessary elements for a thriving mediation practice. Making use of the acronym 'THANKS', Susan identifies Trust, Harmony, Appr…
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The Secret Sauce to a Great Practice: Client Feedback for the Win on Make Money Mediating #502
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27:33The Crucial Role of Client Feedback in Mediation In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie discusses the importance of client feedback in effectively managing a mediation practice. She emphasizes how it can guide mediators in continually improving their services and adapting to changing client needs. She underscores …
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Crafting a Killer Business Plan for a Great New Year on The Make Money Mediating Podcast #501
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35:13Crafting a Killer Business Plan for Dispute Resolution Practices In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie provides listeners with an in-depth guide on crafting a robust business plan for dispute resolution practices. She emphasizes the importance of specific, measurable, achievable, relevant, and time-bound (SMART) …
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THINK Before You Pivot: How Coaching Can Charge Your Career Change PartTwo with Megan Walls on Make Money Mediating #425
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28:44In the second part of our special two-part episode, we are joined once more by professional and executive coach, Megan Walls. Megan helps us delve further into the THINK Protocol, a step-by-step process to guide you when making significant decisions about career changes or pivots. Key Points: The THINK Protocol: In part one, we covered the T (Takin…
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You Have to Define Success Before You Can Achieve It on Make Money Mediating with Susan Guthrie #423
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20:30By Susan E. Guthrie LLC
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THINK Before You Pivot: How Coaching Can Charge Your Career Change with Megan Walls Part One on Make Money Mediating #424
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27:44In this special two-part episode Susan Guthrie speaks with Executive and Career Coach, Megan Walls, who shares her THINK Protocol for those contemplating a career pivot or who want to supercharge their practice! For so many professionals the thought of making a career pivot is appealing yet incredibly intimidating. Seeking to forge a new path is of…
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Building a Business Without Breaking Your Mind: Tips for Prioritizing Mental Health on Make Money Mediating with Susan Guthrie #422
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26:12In honor of Mental Health Awareness Month, Susan explores and discusses the importance of maintaining mental wellness as an entrepreneur. The discussion covers the common experience of burnout, the importance of building resilience, and the benefits of practicing mindfulness. Additionally, Susan highlights a range of resources and tools that can as…
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Drafting Truly Effective Social Media Posts for Your Business on the Make Money Mediating Podcast with Susan Guthrie #421
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23:19Welcome to Make Money Mediating, the podcast that helps you turn your passion for mediation into a profitable business. In this episode, our host, Susan Guthrie, shares some tips for creating effective social media posts for your mediation business. Social media is a powerful tool for marketing your services, but it's not enough to just post someth…
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Becoming a Training Junkie: The Power of Continuous Learning in Mediation on the Make Money Mediating Podcast with Susan Guthrie #420
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23:19Get ready to level up your mediation skills! In this interesting episode, our Host, Susan Guthrie dives deep into the power of continuous learning and reveals why becoming a "training junkie" is essential for mediators who want to excel. Susan shares both the obvious and less well-known benefits of ongoing learning, and offers her insights on how t…
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Why an MVA Can Be Your MVP: How a Marketing Virtual Assistant Will Change Your Practice and Your Life on the Make Money Mediating Podcast with Susan Guthrie #419
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24:08In this episode of The Make Money Mediating Podcast, Susan discusses how a marketing virtual assistant (MVA) can help you scale up your practice and improve your work/life balance. She explains what an MVA is, why you need one, and how to find the perfect marketing virtual assistant for your practice. Discover the benefits of having an MVA, includi…
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Why Diversity and Inclusion are Good Business on The Make Money Mediating Podcast with Susan Guthrie #418
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25:33In this eye-opening episode, Susan shares why diversity and inclusion are essential business practices for mediators. She discusses the many benefits of prioritizing diversity and inclusion in your practice, including how it can help you attract more clients, improve your reputation, and enhance the quality of your services. She also shares some pr…
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Keep Your Cool: Tips for Managing Difficult Clients on The Make Money Mediating Podcast with Susan Guthrie #417
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23:31Sooner or later, no matter what you do for a living, you are going to deal with a difficult person. For those of us in the dispute resolution professions, this is especially true as we deal day and and day out with people going through conflict and that combativeness spills over into our lives far too often. It is important to have strategies in pl…
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Harnessing the Power of Social Proof to Get More Clients on The Make Money Mediating Podcast with Susan Guthrie #416
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23:59Whether you know it or not, we live in a world driven by social proof. Think of the last time you went online to choose a restaurant for dinner. Did you look at the rating from previous diners in making your decision? How about your next Netflix binge? Did you start with a look at the "Top 10 This Week?" Social Proof is not new. Robert Cialdini coi…
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In a Practice Rut? Why Diversifying Your Services is a Great Way to Grow Your Business on The Make Money Mediating Podcast with Susan Guthrie #415
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24:05Are you in a practice rut? Does every day seem the same and you struggle to fill your calendar with the clients you want? You probably already possess all the skills and expertise you need to shake things up - it just takes a little brainstorming and ingenuity! Almost every professional can find more ways that they can provide services to more clie…
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How to Become a Podcast Superguest on The Make Money Mediating Podcast with Susan Guthrie #414
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27:50Did you know that there are more than 2.6 million active podcasts in this world and that 78% of Americans listen to them? What an amazing potential audience to hear all about you and your practice. Now all you need to do is get on some podcasts and this episode is going to help you do just that. In fact, I share my top 7 tips for becoming a podcast…
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How ChatGPT Can Take Your Practice to the Next Level on The Make Money Mediating Podcast with Susan Guthrie #413
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26:08ChatGPT is on everyone's lips these days and for good reason! It's the next level in artificial intelligence assisted communication and turns out, it can also be an incredible assist to your practice. In this episode, Host, Susan Guthrie shares 5 ways that you can use the technology right in your mediation sessions and another 5 ways that it can ma…
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The Secret to Making Social Media Work for You on The Make Money Mediating Podcast with Susan Guthrie #412
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31:38Is there anything more frustrating and seemingly impossible to crack than social media? Isn't it all algorithyms and crazy videos? Not at all! In fact, social media can be a huge resource for you as you build your practice but you need to do it right and honestly, most people are spending a lot of time and effort but getting little reward with thei…
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How Getting ”Sticky” Will Make Your Marketing Better with Susan Guthrie #411
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27:22This week we are diving into the secrets that you need to know in order to draft compelling marketing copy! You've got to get sticky with it! Whether drafting copy for your website, posts for your social media or blog articles to share, it is critical that your marketing efforts result in the best possible ROI for your hard work. Nothing is more fr…
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Stop Procrastinating and Use the 15-Minute Rule to Meet Your Goals in the New Year with Susan Guthrie #410
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16:33This week on the Make Money Mediating Podcast we are diving in to tackling one of the most intractible roadblocks to success: Procrastination! Tune in to hear the simple but effective tool for beating inertia and creating momentum toward your goals that Susan learned from a professional organizer. Find out how cleaning out her closet turned into on…
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Bonus Release: The #1 Episode of All Time -- ”Is It Time for a LinkedIn Makeover? with Donna Serdula on The Make Money Mediating Podcast with Susan Guthrie #409
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33:29In a Special Bonus Replay of the #1 Episode of The Make Money Mediating Podcast, Susan Guthrie speaks with Donna Serdula, author of LinkedIn Profile Optimization for Dummies and the Founder of LinkedIn-Makeover.com, who shares her top tips for making LinkedIn work for you! LinkedIn is the most important networking, job search and digital outreach p…
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The Gift That Keeps on Giving: Holidays and Relationship Building on The Make Money Mediating Podcast with Susan Guthrie #408
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16:27It's the most wonderful time of the year and that is very true for businesspeople, entrepreneurs and those who are building a practice! In this episode, Susan discusses the golden opportunity that the holidays present to reach out to our network, thank them for their support and build the relationships that matter. As hard as it can be to find a go…
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