Best Store Manager Development Podcasts (2026)

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Law Abiding Biker Store Job Opening: Assistant Store Manager | Career Track 12:42

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1h ago12:42

12:42

For over a decade, Law Abiding Biker has been built by riders, for riders. What started as a passion for American V-Twin motorcycles has grown into one of the largest Harley-Davidson and Indian motorcycle media platforms in the world—while staying true to our core mission: bikers helping bikers. As we continue to grow at a rapid pace, we're opening…

1
"The Sir Walter Way" - How a 100-Year Dealership Stays Nimble (and Grows) in a Modern Market | Matt Birkhead, Dealer Principal at Sir Walter Chevrolet 35:39

11m ago35:39

35:39

What does a modern car dealership look like in 2025, without losing the human connection that actually builds loyalty? In this episode of The Dealer Playbook, I sit down with Matt Birkhead, Dealer Principal at Sir Walter Chevrolet in Raleigh, North Carolina, a nearly 100-year-old, single-point store that’s grown by leaning into transparency, simpli…

1
The 5 Levels of C-Store Mastery: From Dive to Arrive 1:27

3h ago1:27

1:27

Episode Title: The 5 Levels of C-Store Mastery: From Dive to Arrive Episode Description: Retail training is broken. It’s passive, boring, and frankly, it doesn’t stick. Today, we are pausing the standard playbook to introduce the new reality of the industry: Sink or Swim. In this episode, Mike Hernandez breaks down the "Old Way" of training versus …

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LAB-418-Two Small Upgrades, Big Impact: Kraus EZ Shift and StealthPort for Harley-Davidson 1:04:15

3h ago1:04:15

1:04:15

In this podcast episode, I'm joined by Lurch and we discuss the Kraus EZ Shift and the Stealthport Motorcycle Battery and Accessory Port for Harley-Davidson. These two seemingly small and simple items result in big benefits when installed on your Harley-Davidson motorcycle. So, strap in and tune in as we talk about how these two items improved our …

1
Dialogue. Learning from 8 Common Mistakes Professional Investors Make (and What to Do Instead) 57:00

1h ago57:00

57:00

In this Dialogue episode of The Synopsis, we discuss 8 mistakes many investors make (and what do do instead), while also plugging our new newsletter. 8 Key Mistakes Investors Make YouTube Video SpaceX YouTube Video Five Minute Money Newsletter Sign Up ~*~ You can also get a free trial to AlphaSense to read 200k+ expert calls through this link. ~*~ …

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"Design is an operating system" - How Architecture Shapes Sales, Service, and Culture | Josh Keough, Gensler 37:51

1h ago37:51

37:51

Do dealership buildings actually sell cars, or do they quietly kill the experience? In this episode of The Dealer Playbook, we sit down with Josh Keough, Licensed Architect and Studio Director at Gensler, to unpack how dealership architecture, layout, and environment design directly impact sales efficiency, fixed ops performance, employee retention…

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Dialogue. CoreWeave Business Breakdown, End of the Year, Podcast Changes 54:21

9d ago54:21

54:21

In this Dialogue episode of The Synopsis, we discuss CoreWeave and some changes coming to the podcast. CoreWeave YouTube Video Five Minute Money Newsletter Sign Up ~*~ You can also get a free trial to AlphaSense to read 200k+ expert calls through this link. ~*~ For full access to all of our updates and in-depth research reports become a Speedwell M…

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"A 2025 Year in Review" - The Real Lessons of 2025 and Why 2026 Demands More 28:51

7d ago28:51

28:51

What if the reason things didn’t click in 2025 has less to do with your tools and more to do with your willingness to change? In this solo year in review episode, I’m slowing things down to reflect on what 2025 actually taught us. Not the highlight reel. The real stuff. The hard conversations, the uncomfortable growth, the moments where leadership,…

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"Kickstart Your Wealth Engine" - How a Kia GM Built $10M in Real Estate While Running a Store | Tustin Ulrich, GM at Roper Kia 41:32

22d ago41:32

41:32

What if your success today could quietly sabotage your future, unless you build a plan beyond the next car deal? In this episode of The Dealer Playbook, I sit down with Tustin Ulrich, General Manager of Roper Kia (one of the most dominant Kia stores in Missouri) and founder of The 1% Effect, a real estate investor concierge designed specifically fo…

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APAC Retail: The $32B AI Agent Boom, TikTok Shop & Subscription Trends 13:09

18d ago13:09

13:09

Ngai Yuen Low (AEON) and Ryf Quail discuss the rise of AI shopping agents, how retailers can use "Wrapped" marketing, and the explosion of subscription retail in Asia. Ngai Yuen Low (Managing Director, AEON360) and Ryf Quail (Managing Director, Comexposium APAC) discuss why products need to be "machine-readable" for the next generation of AI agents…

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LAB-417-2026 Harley-Davidson Police Road Glide Review & Full Breakdown (FLTRXP) 1:12:50

18d ago1:12:50

1:12:50

In this podcast we discuss the all-new 2026 Harley-Davidson Police Road Glide. I was invited to Florida by Harley-Davidson to test ride and review the Police Road Glide. If you're a motor officer, a fleet manager, or simply curious about what makes the Police Road Glide different from its civilian counterpart, you're in the right place. We breaks d…

1
Dialogue. Coupang and RH Business Updates, Data Leak, 60% Discounts, Market Share Gainer 50:27

19d ago50:27

50:27

In this Dialogue episode of The Synopsis, we discuss RH and Coupang's 3Q25 business updates. RH 3Q25 Business Update Coupang 3Q25 Business Update You can also get a free trial to AlphaSense to read 200k+ expert calls through this link. ~*~ For full access to all of our updates and in-depth research reports become a Speedwell Member here. Please rea…

1
"The ‘Pull, Not Push’ Strategy" - How Authentic Community Investment Drives Real Store Traffic | Ashley Brockhurst, Charlesglen Toyota 37:49

29d ago37:49

37:49

What happens when precision from aviation meets creativity in automotive marketing? In this episode, Ashley Brockhurst, Director of Marketing and Health & Safety at Charlesglen Toyota in Calgary, Alberta — “Alberta’s Celebration Destination” — shares how her dealership’s community-first philosophy is redefining what automotive retail can look like.…

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Episode 30: Problem Resolution That Builds Trust 2:21

1M ago2:21

2:21

Smoke Break - Episode 30: Problem Resolution That Builds Trust Episode Duration: 6 minutes Join host Mike Hernandez as he reveals the counterintuitive truth that well-handled complaints create stronger customer loyalty than if problems never occurred. Learn immediate response techniques, active listening protocols, ownership mentality regardless of…

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Episode 29: Ethical Upselling and Cross-Selling 2:21

1M ago2:21

2:21

Smoke Break - Episode 29: Ethical Upselling and Cross-Selling Episode Duration: 6 minutes Join host Mike Hernandez as he transforms upselling and cross-selling from potentially sleazy tactics into genuine customer service that builds trust and loyalty. Learn the golden rule of customer-benefit-first selling, pressure-free suggestion techniques, tra…

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Episode 28: Making Personalized Recommendations 2:22

1M ago2:22

2:22

Smoke Break - Episode 28: Making Personalized Recommendations Episode Duration: 6 minutes Join host Mike Hernandez as he reveals how to transform basic product suggestions into personalized recommendations that boost sales while making customers feel genuinely valued. Learn the art of attention-driven selling, strategic timing techniques, and conve…

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Live Shopping, Ralph Lauren & NRF: The Real Retail Signals This Week 9:55

1M ago9:55

9:55

It’s almost Christmas and this week’s Five Things cuts straight through the noise. Alex and Simon break down what really happened this Black Friday, why the numbers matter less than the format shift, and what live shopping and brand activations tell us about where retail is heading next. From muted UK retail sales and changing Black Friday behaviou…

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Interview. A Deep Dive on Growth Investing with "From Growth to Value" 1:15:59

28d ago1:15:59

1:15:59

In this fascinating interview with Kris, also known as From Growth to Value, we talk in-depth about growth investing and his investing style, as well as several of his investments. You can read his thoughts on various stocks at Potential Multibaggers. ~*~ --> *CLICK THIS LINK TO GET OUR NEW NEWSLETTER --> Sign Up Here Our first post will be breakin…

1
How NRF’s Big Show Is Changing: AI Stage, Q&As & 40,000 Retail Pros 16:07

1M ago16:07

16:07

This year, NRF is turning the dial up on everything: AI, interactivity, speakers and scaling a 40,000‑person global audience. In this episode, I sit down with Jill from NRF to unpack how the team is bringing the 2026 global theme “The Next Now” to life at the Big Show in the US – and why this could be one of the strongest speaker lineups yet. We di…

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How Place Vendôme Became a Top 3 Luxury Mall in the Middle East | Shane Eldstrom (CEO, United Developers) 5:32

1M ago5:32

5:32

In this episode, recorded at MAPIC in Cannes, we sit down with Shane Eldstrom, CEO of United Developers, the company behind Place Vendôme in Qatar – a project that has already become the #3 shopping centre for high-end fashion in the entire Middle East, just a few years after opening. Shane breaks down what makes Qatar’s retail market so distinctiv…

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“Hospitality First” — The Signature 2.0 Experience That’s Changing How Guests Buy Cars | JB Burnett, GM at Preston Auto | Multi-Store Operator 49:26

1M ago49:26

49:26

What happens when a dealer group bets big on hospitality, culture, and process, instead of pressure, price, and tradition? Today, multi-store operator JB Burnett joins me to unpack the launch of his brand new Ford Signature 2.0 store, the first of its kind in the world, and why the guest experience is now his most powerful competitive advantage. We…

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LAB-416-2025 Fall Drag Specialties National Vendor Presentation (NVP) 1:19:35

28d ago1:19:35

1:19:35

The 2025 NVP Product Expo, hosted by Drag Specialties (in partnership with Parts Unlimited), took place at the Baird Center in Milwaukee on September 6–7. This marked the second straight year the event was held in Milwaukee after relocating from Madison, reflecting continued growth and a need for larger exhibition space. SUPPORT US AND SHOP IN THE …

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Episode 27: Building Customer Rapport 2:20

1M ago2:20

2:20

Smoke Break - Episode 27: Building Customer Rapport Episode Duration: 2 minutes Join host Mike Hernandez as he reveals how building genuine customer relationships transforms one-time shoppers into loyal regulars who choose your store regardless of price. Learn practical techniques for remembering names and preferences, engaging in meaningful small …

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Singles’ Day, Black Friday & Quick Commerce: APAC Retail’s New Peak Season 13:44

1M ago13:44

13:44

Black Friday isn’t a day anymore. Singles’ Day now stretches across weeks. Quick commerce promises groceries in 15–30 minutes. In this APAC edition of Five Things Friday, co‑hosts Ngai Yuen Low & Ryf Quail break down how peak season is changing across China, Southeast Asia, Australia and Japan – and what it really means for consumers, retailers and…

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Thinking of AI? Think industrial engineering — Jenya Doudareva, Senior Manager, AI/Responsible AI, OnX 27:22

1M ago27:22

27:22

Dean Yip chats with Jenya Doudareva (IndE 1T0 + PEY, MASc 1T3, PhD 2T1), a triple graduate of U of T Engineering who completed her PhD in 2021. Today, she works in Cloud and AI consulting at OnX. All three of Doudareva’s degrees are in industrial engineering, and she explains why this discipline is a great background for a career helping businesses…

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Dialogue. Constellation Software Dying? Copart Giving up Market Share? Business Updates! 44:55

1M ago44:55

44:55

In this Dialogue episode of The Synopsis, we discuss Constellation Software and Copart's latest quarterly earnings, as well as new risks that are emerging. Constellation Software 3Q25 Business Update Copart 1Q26 (Calendar 3Q25) Business Update **Check out a conversation with a former board of director of Prada on Luxury here (free). You can also ge…

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Inside Europe’s Retail Property Boom: Ian Sandford on Debt Markets, Placemaking & F&B Trends 8:44

1M ago8:44

8:44

Recorded live at MAPIC 2025 in Cannes, this episode features a rare deep-dive with Ian Sandford, President of Eurofund Group, one of Europe’s most influential retail property operators. With more than €2B in assets across Spain, Portugal, Italy, Germany and the UK, Eurofund sits at the centre of the sector’s biggest shifts. -------- *Welcome to the…

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"Viral for the Right Reasons" - What Dealers Can Learn from Lange & Fetter’s Social Media Strategy | Noella Salter, Marketing Manager at Lange & Fetter Ford 53:25

1M ago53:25

53:25

If you’ve ever wondered how a small-town Ford store ends up going mega-viral, builds a loyal community, and turns everyday dealership life into must-watch content… this episode is for you. Today I’m joined by the brilliant, hilarious, and wildly creative Noella Salter, the marketing manager behind Lang & Fetter Ford’s social media presence that the…

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John Lewis, Aubin, Joseph, Tumi & M&S: Black Friday, AI & Personal Styling | 5 Things Friday 13:34

1M ago13:34

13:34

Black Friday isn’t a day anymore. It’s a month-long pressure cooker – and it’s forcing retailers to rethink everything from promotions to product pages. Correction note: In the episode I mention a jumper with 7% wool – the actual composition was 8% wool. Why Black Friday has morphed into “Black Month” – and what that constant promo pressure does to…

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LAB-415-The Truth About Cheap Knock-off Motorcycle Parts With Guest Ken Madden of Ciro 1:17:18

1M ago1:17:18

1:17:18

Lurch and I are joined by Ken Madden from Ciro and we talk about counterfeit and knock off motorcycle products. Ken is a Senior Product Designer at Ciro and he just happens to also be a Patreon supporter of Law Abiding Biker. Ken, along with Ciro and other motorcycle parts innovators and creators are being ripped off. Overseas companies that do not…

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Episode 26: Handling Challenging Customer Scenarios 3:12

2M ago3:12

3:12

Smoke Break - Episode 26: Handling Challenging Customer Scenarios Episode Duration: 7 minutes Join host Mike Hernandez for the conclusion of the communication series as he walks you through real-world challenging customer situations and proven resolution strategies. Learn step-by-step approaches for handling product complaints, managing rush hour t…

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Five Things Friday UK: Clarks’ Comeback, Rituals’ Mind Oasis, Skims’ $5B Surge & More 14:02

2M ago14:02

14:02

Five Things Friday UK delivers another rapid-fire breakdown of the biggest moves in retail. In this episode, Simon and Alex unpack a week defined by reinvention, cultural relevance, and bold expansion plays. Clarks is rewriting its story through Cloudsteppers concept stores, clothing, accessories, and a new marketplace model. Rituals has opened one…

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Secrets Behind Famous Retail Success! Two Customers: Human + AI, 6% Checkout Lift, 21k Weekly Signal 24:04

2M ago24:04

24:04

Julia Paulsen, Director of Ecommerce Nordics at Elkjøp Nordic (part of Currys plc), unpacks how to win when your store has two customers: the human and the AI assistant. We cover data quality, MACH, omnichannel execution, and the culture that turns OKRs into commercial outcomes. 🌐 Visit Retail News.AI, your premium destination for the most relevant…

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“Every Crisis Is Free Profit” — How to Turn Disruption in the Industry Into Opportunity | Nir Bashan, founder of The Creator Mindset 36:33

2M ago36:33

36:33

What if your biggest dealership problems aren’t “market problems”… but creativity problems? In this episode of The Dealer Playbook, Michael sits down with Nir Bashan, world-renowned creativity expert, founder & CEO of The Creator Mindset, LLC, Clio Award winner, and Emmy-nominated former Hollywood/advertising executive to show car dealers how to us…

1
Briefing. Copart Market Share Loss, Nvidia Can't Hold, Dior Expert Call, AppFolio Investor Meeting 10:48

2M ago10:48

10:48

This is a "briefing" episode where we read our weekly Investor's Briefing newsletter that covers financial news of the week. If you wish to read it, you can find it here. AlphaSense Prada Board Member Expert Webinar: Access Free Here Copart 1Q25 Business Update ~*~ For full access to all of our updates and in-depth research reports become a Speedwe…

1
Coupang’s Profit Surge and China’s New Retail Powerhouse: APAC Trends with Ryf Quail & Low Ngai Yuen 5:44

2M ago5:44

5:44

Coupang is finally profitable. China’s KKR Group is redefining offline lifestyle retail. APAC’s consumer landscape is shifting fast. In this Five Things Friday — APAC Edition, Ryf Quail and Low Ngai Yuen unpack: • Coupang’s record revenue and margin transformation • Logistics innovations powering same-day delivery • How Rocket WOW locks in customer…

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Inside Rituals’ New Oxford Street Flagship: Design, Mind Oasis & Retail Innovation 14:08

2M ago14:08

14:08

⁠ @RitualsCosmeticsGlobal ⁠ has opened its newest flagship at 297 Oxford Street, London. And it’s unlike anything the brand has built before. In this exclusive tour and interview, Alex Rezvan sits down with: • Annemarie Forsyth — Managing Director UK & Ireland • Richard Lems — Executive Director Format & Design Together, they reveal the design phi…

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LAB-414-2026 Harley Lineup Announced — But the Real News Comes in January! 1:19:57

2M ago1:19:57

1:19:57

Harley-Davidson has officially opened the curtain on its 2026 model lineup with Chapter 1 of the "Inside the 2026 Harley-Davidson Lineup" series on YouTube, confirming that Chapter 2 will land on January 14, 2026. As expected, this first drop focuses on early releases and teases, not sweeping platform changes. That's because 2026 is what the indust…

1
“Use the Equity, Not the Gut” Where the Data Says Your Car Will Sell Next | Yolanda Biswah, President of Canadian Black Book (CBB) 26:29

2M ago26:29

26:29

How should Canadian dealers REALLY be using data to price, appraise, and move inventory in 2025? In this episode of The Dealer Playbook, Michael sits down with Yolanda Bishwah, President of Canadian Black Book (CBB), the data backbone behind used vehicle valuations and residual forecasts for OEMs, lenders, and retailers across the country. With 65+…

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Briefing. CSU Head of M&A on AI, Disney's Lost Decade, Mr. Market's Bipolar Behavior 23:00

2M ago23:00

23:00

This is a "briefing" episode where we read our weekly Investor's Briefing newsletter that covers financial news of the week. If you wish to read it, you can find it here. Read the full Memo of the Week on SuperApps here ~*~ For full access to all of our updates and in-depth research reports become a Speedwell Member here. Please reach out to info@s…

1
Article. APi Global Business History 15:43

2M ago15:43

15:43

In this episode of The Synopsis we read an excerpt from our extensive research report of APi Global! If you prefer to read instead of listen to the memo, you can find access to the article below. Read the Excerpt here: https://www.speedwellmemos.com/p/api-group-business-history *~* Become a Speedwell Member or Purchase the APi Global Single Report …

1
Episode 255: Leading Yourself Before You Lead Others 47:31

2M ago47:31

47:31

Send us a text What if the biggest leadership opportunity you have… is you? In this powerful Rebel HR Podcast replay, host Kyle Roed sits down with Doug Lennick and Chuck Wachendorfer, co-authors of Don’t Wait for Someone Else to Fix It, to explore how true leadership begins with self-leadership. Together, they unpack what it means to take ownershi…

1
LAB-413-Indian's 2026 Lineup Revealed: The Sport Scout RT Arrives! 1:03:32

2M ago1:03:32

1:03:32

Indian Motorcycle has officially unveiled its 2026 lineup, marking what the industry calls a "cyclic year" — a season of refinements rather than revolutions. The big story is the debut of the Sport Scout RT, a bold new addition to the Scout family that bridges the gap between performance cruiser and light sport-tourer. With its 1250cc liquid-cooled…

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“Luxury Isn’t About Price” How to Deliver Premium Experiences That Raise Gross | Marion Cain, Founder of ACE & Creator of Kharisma Mastery 35:11

2M ago35:11

35:11

Guest Marion Cain (ACE founder; creator of Kharisma Mastery) breaks down a science-based playbook for dealership sales and F&I teams to own the room, deliver luxury touchpoints (on any brand), and turn trust into revenue. We cover the first 90 seconds, nonverbal cues, “portable stories,” True Cost of Ownership framing, and how to use GPT/AI to tail…

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Dialogue. Axon and Floor & Decor 3Q25, 5 Years Flat Returns, Is Axon's Opportunity Large Enough? 54:20

2M ago54:20

54:20

In this Dialogue episode of The Synopsis, we discuss Axon's and Floor & Decor's 3Q25 earnings. AXON 3Q25 Business Update Floor & Decor 3Q25 Business Update This update quoted several expert call transcripts from Alpha Sense. You can get a free trial to read them for yourselve through this link. ~*~ For full access to all of our updates and in-depth…

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Briefing. Constellation Software's Largest Ever Drawdown, Amazon's AI Agent Risk, Copart & Floor and Decor Sell Off 16:10

2M ago16:10

16:10

This is a "briefing" episode where we read our weekly Investor's Briefing newsletter that covers financial news of the week. If you wish to read it, you can find it here. ~*~ For full access to all of our updates and in-depth research reports become a Speedwell Member here. Please reach out to [email protected] if you need help getting us …

1
Five stories: John Lewis’ vinyl‑driven ad; CBRE’s MAPIC signals; MINISO on Bond Street; retail parks rising; athleisure’s staying power. 13:24

2M ago13:24

13:24

Retail is back in force. Alex reports from Cannes at MAPIC on why capital is returning to physical retail. Simone unpacks the new John Lewis Christmas advert and how sentiment sells. We cover CBRE’s data, MINISO’s Bond Street bet, retail parks’ quiet surge, and why athleisure keeps compounding. The 5 stories 1. John Lewis Christmas advert 2025: Why…

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“Extremes Get Clicks”: What 3,000 Pros Just Told Us About AI vs. Google | Marcus Sheridan, Author of Endless Customers | Ep. 684 1:02:04

2M ago1:02:04

1:02:04

AI vs. Google isn’t theoretical anymore; your buyers are already switching how they search. In this episode, Marcus Sheridan (author of They Ask, You Answer and Endless Customers) shares fresh data from ~3,000 pros on how often they now use ChatGPT instead of Google, what that means for SEO, content, and lead gen, and how car dealerships can pivot …

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Dialogue. Meta, Perimeter Solutions, and CoStar 3Q25 Earnings, Time Spent Competition, 50% Sales Spent on S&M 50:20

2M ago50:20

50:20

In this Dialogue episode of The Synopsis, we discuss CoStar, Perimeter Solutions, and Meta's 3Q25 earnings. Meta 3Q25 Earnings Update Perimeter Solutions 3Q25 Earnings Update CoStar Earnings Recap This update quoted several expert call transcripts from Alpha Sense. You can get a free trial to read them for yourselve through this link. ~*~ For full …

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Asia’s Retail Revolution: How Super Apps and Culture Are Redefining the Future | Ryf Quail x Low Ngai Yuen 20:10

2M ago20:10

20:10

Asia’s retail landscape is evolving faster than anywhere else on Earth—and this episode brings you the inside view. Host Alex Rezvan sits down with Ryf Quail, Managing Director of NRF APAC, and Low Ngai Yuen, former Chief Merchandise & Marketing Officer at AEON Malaysia, board member at GDEX and OCK Group, and award-winning creative leader, to expl…