Each week the Digital Community Leaders podcast will host a community leader, manager or champion, asking them questions about growth, engagement, and any lessons learnt along the way.
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Steadfast Collective Podcasts
Dear Unexpected Entrepreneurs is the new flagship podcast for Summit, a community for entrepreneurs looking to refine their idea or grow their businesses to the next level. An unexpected entrepreneur is an expert in their field, who has ambitious goals to innovate in their sector and push boundaries, which then, in turn, become their means for living and their own unique business. Their goal wasn’t always to build a business, but to fill a need in a sector they're passionate about.
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1
What Happens When Everyone’s Equal in a Community?
29:53
29:53
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29:53Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by... Alex Jorgenson, the Senior Community Coordinator at Collibra, an organisation empowering people to take command of data and AI, transforming possibilities into progress. …
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1
Why Volunteering Needs a Complete Overhaul
34:34
34:34
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34:34Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by...Toni Finnimore is the founder of The Social Society, a membership program matching people to volunteering opportunities that suit them.I’m excited to speak to Toni about th…
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1
From LEGO to Apple—What Makes Communities Actually Work?
45:44
45:44
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45:44Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by...Jake McKee, who is a principal consultant, who has worked with or for the likes of LEGO, Apple and many more.I’m excited to be speaking with Jake about community platforms,…
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1
Speed to Activation: Why Communities Don’t Wait Around
28:49
28:49
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28:49Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by...Celine Riemenschneider, who is a German-based country community manager, working at design giant Canva.I’m looking forward to speaking to Celine about her 10+ years of comm…
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1
The Hidden Power Behind the B Corp Movement
31:45
31:45
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31:45Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by... Silvia Laserna, who is the Associate Director of Community at B Lap U.S. and Canada. I’m excited to be speaking with Silvia about B Corp certification, something we have r…
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Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by... Todd Nilson, who is the Founder and Community Strategist at Clocktower Advisors. I’m excited to be speaking with Todd about technology, community platforms, and the probl…
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1
The AI Shortcut That Makes Community Ops 10x Easier
42:04
42:04
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42:04Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by... Shannon Emery, who is the Community Operations Manager at Kaplan, and has also worked for the likes of Blackbaud, Higher Logic and Alteryx. I’m thrilled to be speaking wi…
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1
What Most Startup Founders Get Wrong About Community
29:56
29:56
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29:56Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by...Kt McBratney, who is the Community Operations Manager at Kaplan, and has also worked for the likes of Blackbaud, Higher Logic and Alteryx.I’m thrilled to be speaking with K…
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1
The Passion Project That Became a Global Movement (and a Bestselling Book)
30:06
30:06
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30:06Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by... Areej AbuAli, who is the founder of Women in Tech SEO, and the author of Community Building for Marketers. In 2024, she was awarded a place in the BIMA 100 list for the…
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1
From Airbnb to Stripe: How Ashley Williams Builds Communities People Love
41:16
41:16
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41:16Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by...Ashley Williams, who is the Community Lead at Stripe, and has worked as head of community for the likes of Wix, Airbnb and ClassDojo.I’m thrilled to be speaking with Ashley…
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1
Lizzie Hipkins - Google Senior Community Manager | Digital Community Leaders Podcast
38:38
38:38
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38:38Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by... Lizzie Hipkins, a senior community manager at Google, and has worked within the membership/community space since 2010. I’m excited to be speaking with Lizzie about the An…
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1
Paz Pisarski - The Community Collective Co-Founder | Digital Community Leaders Podcast
40:14
40:14
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40:14Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Paz Pisarski, the co-founder of The Community Collective. Paz has dedicated her career to empowering organisations and individuals to create and sustain meaningful connecti…
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1
Ilker Akansel - TalentLed Co-Founder & Community Strategist | Digital Community Leaders Podcast
39:14
39:14
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39:14Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Ilker Akansel, a community strategist with experience working with big tech. He’s focused on creating talent communities and hwo they can have a real impact on your talent …
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1
Beth McIntyre - CMX & Bevy Director of Community | Digital Community Leaders Podcast
36:54
36:54
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36:54Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by... Beth McIntyre, the director of community for Bevy and CMX. Beth is a champion of community managers, helping them be their best. CMX is a 15,000 strong hub of community p…
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1
Susie Wise - Ex Stanford and d.school Designer + Educator | Digital Community Leaders Podcast
40:43
40:43
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40:43Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Susie Wise, the author of Design for Belonging, a professor at d.school and the director of strategy at Alameda County Community Food Bank. With over two decades of experie…
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1
Nikki Thibodeau - The Community Community Founder & Calix Community Manager | Digital Community Leaders Podcast
44:54
44:54
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44:54Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by… Nikki Thibodeau, senior manager for community and customer advocacy at Calix, a telecommunications company that helps broadband service providers simplify, innovate and grow…
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1
Richard Millington - FeverBee Founder & Community Consultant | Digital Community Leaders Podcast
47:40
47:40
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47:40Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by... Richard Millington, a pioneering expert in the field of online communities, with a career spanning over a decade, dedicated to helping organisations build thriving and eng…
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1
Klara Losert - Talkbase Co-Founder & CEO | Digital Community Leaders Podcast
40:47
40:47
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40:47Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas.Today we’re joined by...Klara Losert, co-founder and CEO of Talkbase - a platform designed to help community leaders measure what matters. Founded in 2021, Talkbase has gone on to raise $2m in pre…
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1
Rachael Silvano - Zapier Community Operations Manager | Digital Community Leaders Podcast
45:25
45:25
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45:25Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Rachael Silvano, a seasoned community operations manager with a decade of experience in the field. Currently she works at Zapier, where she leads the Zapier Wizards Guild, …
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1
Brian Oblinger - eBay, PlayStation & Airbnb Strategic Consultant | Digital Community Leaders Podcast
43:35
43:35
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43:35Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by… Brian Oblinger, a well known community consultant helping brands increase satisfaction, lower costs, and generate more revenue through the power of community. Brian has wor…
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1
Engaging Offline: Building Community Through Events and Meet-Ups | Platforming Community Live
34:49
34:49
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34:49Events are not required to build community - but they do create something very special. Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly…
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1
Creating a Community Platform | Platforming Community Live
29:55
29:55
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29:55Join us as we take you through our process when it comes to building your community platform. Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…
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1
Answering Your Questions! | Platforming Community Live
35:12
35:12
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35:12We're taking your questions! Join us for this special 10th-episode Q&A session.Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…
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1
Why Communities Fail (and What to Watch Out For!) | Platforming Community Live
32:58
32:58
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32:58Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.
…
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1
Six CRM Mistakes You're Making! | Platforming Community Live
36:24
36:24
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36:24We've designed and built too many CRM systems, so, let's chat about the mistakes you're making! Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…
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1
Why Mission Matters for Your Community! | Platforming Community Live
26:30
26:30
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26:30We will chat about what a mission and manifesto are and why they matter! Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly.…
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1
How to Use Stripe Connect to Build a Marketplace Community | Platforming Community Live
26:43
26:43
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26:43Stripe Connect is a wonderful product, that allows you to build complex payment flows for applications such as marketplaces.Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences an…
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1
Behaviour Nudging 🧠 Convert More Customers with Psychology | Platforming Community Live
31:49
31:49
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31:49What is 'Behaviour Nudging', and how can you use psychology to help your community, customers and team be nudged towards your business goals?Jacob Dilley and Pete Heslop will chat about community and platforms. We have many years of experience designing and building platforms that create places and spaces for people to gather. We'll share our insig…
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1
Extend Not Silo! | Platforming Community Live
26:20
26:20
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26:20Stop putting your community over *there*.Community should be at the foundation of everything you do - let us tell you why!Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and …
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1
What the Data! | Platforming Community Live
33:25
33:25
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33:25This week, we'll chat about everything community and data! What data should you be collecting, and why?What should you be tracking?Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experie…
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1
Building Brand Advocates | Platforming Community Live
28:33
28:33
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28:33Platforming Community Live is back! This week, we'll discuss how to engage your customers and transform them from brand loyalists to brand advocates.Jacob Dilley and Pete Heslop will chat about community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our…
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1
Improve Your Onboarding! | Platforming Community Live
24:43
24:43
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24:43We're starting a new live show! 📆 Thursdays at 11am.Jacob Dilley and Pete Heslop will be chatting about all things community and platforms.We have many years of experience designing and building platforms that create places and spaces for people to gather.We'll share our insights, experiences and stories weekly here, on LinkedIn and on YouTube.…
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1
Nicole Saunders - Zendesk Director of Community | Digital Community Leaders Podcast
29:27
29:27
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29:27This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
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1
Max Pete - Senior Community Manager | Digital Community Leaders Podcast
29:13
29:13
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29:13This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
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1
Richard Gott - MemberWise Chair & Founder | Digital Community Leaders Podcast
34:06
34:06
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34:06This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
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1
Rebecca Marshburn - Common Room Head of Community | Digital Community Leaders Podcast
35:15
35:15
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35:15This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Blaise Grimes-Viort - Community Operations & Social Media Consultant | Digital Community Leaders
32:24
32:24
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32:24This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Vincent Boon - Co-Founder and Director at Standing on Giants | Digital Community Leaders Podcast
45:55
45:55
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45:55This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Michelle Goodall - Community & Marketing Expert | Digital Community Leaders Podcast
34:49
34:49
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34:49This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Jan Carlyle & Simon Howes - Directors of Autumn Live | Digital Community Leaders Podcast
30:00
30:00
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30:00This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Laura Roth - Ex Vodafone and WeWork Head of Community | Digital Community Leaders
31:43
31:43
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31:43This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Madeleine Prothero - Wyblo Head of Community & EFI Co-Founder | Digital Community Leaders Podcast
27:34
27:34
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27:34This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Jeffrey Roe - CMX Director of Community | Digital Community Leaders Podcast
28:15
28:15
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28:15This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
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1
Isabel Ruiz - Mews Community Manager | Digital Community Leaders Podcast
22:34
22:34
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22:34This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
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1
Giulia Guizzardi - Platform Engineering Community Manager | Digital Community Leaders Podcast
25:50
25:50
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25:50This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
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1
Helena Traill - 100 Stories and nooh Studio Founder | Digital Community Leaders Podcast
20:58
20:58
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20:58This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
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1
Madeleine Milne - Customerization Founder | Digital Community Leaders Podcast
29:44
29:44
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29:44This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Tiffany Oda - Talkbase COO & Comunity OPServations Co-Founder | Digital Community Leaders Podcast
37:25
37:25
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37:25This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organisati…
…
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1
Shane Lennox - Hopin Director of Product | Digital Community Leaders Podcast
40:22
40:22
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40:22This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organizati…
…
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1
Rose Radtke - Each to Their Own Founder | Digital Community Leaders Podcast
26:45
26:45
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26:45This is the Digital Community Leaders podcast. We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that. I’m Pete Heslop, and I lead a team of smart creatives who support community leaders and membership organizati…
…
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