Are you struggling to decode the modern economy? Unclear how global shifts impact your bottom line? Feeling behind on the next big trend? Hungry for strategies that actually work? You are being served... the answers. "Are You Being Served?" is the podcast that connects you directly to the experts who live and breathe innovation. We don’t offer commentary—we deliver game-changing perspectives from the front lines. Subscribe and transform the way you think about: Market Disruption & New Opport ...
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Smart Resource Solutions Limited Podcasts
PublicPowerX is the new podcast from the American Public Power Association where key vendors and service providers explain their role in keeping public power safe, reliable, and secure. Subscribe to this feed to get these stories from public power’s service providers as they become available. If you are a company that does business with public power utilities and would like to host an episode of Public Power X, go to publicpower.org/podcasts to learn more.
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Are you being served? with Asitha Rodrigo
19:42
19:42
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19:42Our series of business podcasts features smart thought leaders providing insights on the key issues shaping business success and the global economy. They discuss and critique best practice, the use of emerging technology and address key issues of poor performance. This edition we feature Asitha Rodrigo.…
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Are You Being Served? with Claire Hartnell
34:10
34:10
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34:10Our series of business podcasts features smart thought leaders providing insights on the key issues shaping business success and the global economy. They discuss and critique best practice, the use of emerging technology and address key issues of poor performance. This programme features the CEO of People Dilligence, Claire Hartnell.…
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Facing Cybersecurity Realities: Executive Lessons on IT/OT Integration in Public Power
1:04:35
1:04:35
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1:04:35Public power organizations face distinct cybersecurity challenges, including limited budgets, regulatory pressures, legacy assets, and increasing threats. Join this candid, executive-level discussion featuring two public power cybersecurity leaders and a security consulting director with deep experience in energy and national security who will shar…
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Remote Drone Inspection, From an Office Chair 2,000 Miles Away
54:26
54:26
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54:26The Old Way: An alert happens. A crew rolls. You wait to understand what’s happening. The New Way: A remotely docked drone launches automatically. You see the situation live. And act within minutes—not hours. Remote response with docked drones is now a practical, everyday tool to give you eyes on every asset — anytime, from anywhere. Join us to see…
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Maximizing Educational Impact with Limited Resources
1:02:46
1:02:46
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1:02:46What if the young people in your community became your utility's biggest advocates? We know youth engagement can feel like a "nice-to-have" rather than a strategic priority. But forward-thinking utilities are discovering that early energy education creates lasting community relationships, builds future workforce pipelines, and transforms how famili…
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Reducing Costs for Public Power through Advanced Transmission Technologies
58:14
58:14
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58:14Many public power entities want to protect their customers from rising transmission costs while also meeting the increasing demand for power and integrating new resources. In this podcast, you will learn more about the array of technologies available today to expand transmission capacity, efficiency, and reliability at a much lower cost and speed t…
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Enhance Physical Security with Smart Perimeter Solutions & Line of Sight Technology
42:08
42:08
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42:08Learn how 3B Protection is redefining perimeter security with its innovative smart perimeter solutions and advanced line of sight engineering technology. The speakers will walk you through real-world applications, system capabilities, and how 3B’s customizable solutions can meet your site-specific needs—without breaking your budget. You will discov…
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Powering the Future: How Public Utilities Can Lead the AI Revolution
1:00:20
1:00:20
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1:00:20We sit down with Nur Bernhardt, Vice President at Cloverleaf Infrastructure, to explore how public utilities can collaborate with Cloverleaf to attract new large loads. We’ll dive into the surging electricity demand driven by AI-powered data centers, the challenges and opportunities for utilities, and the critical role of grid infrastructure in sha…
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DBT & ASD Deep Dive with Critical Infrastructure Security Experts
41:00
41:00
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41:00Is safeguarding your critical infrastructure and utility assets a top priority? In an era of increasing threats, understanding vulnerabilities and implementing robust security measures are no longer optional—they are essential. This comprehensive session will give you actionable insights into two pivotal tools in modern physical security planning: …
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Boost Efficiency & Customer Satisfaction with Text Messaging
58:57
58:57
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58:57Discover how Bryan Texas Utilities and the City of Bryan Water Department are using text messaging to enhance customer service and streamline internal operations. Join Richard Papa, General Manager at TextPower, as he interviews Kala Jeske, AMI Data Specialist, and Meagan Brown, Public Information Officer and Energy Services Manager, to explore rea…
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Power Up Your Utility: Harnessing Mobile Work Order Management
38:39
38:39
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38:39NOTE: This is a recorded adaptation of a live presentation. Utilities struggle with inefficient, paper-based work order systems that lead to delays, errors, and poor visibility into field operations. Outdated paper-based systems hamper your productivity and make it difficult for utilities to maintain critical infrastructure on time and cost-effecti…
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Empower the Public – Amp Up Your Public Power Week
58:43
58:43
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58:43NOTE: This is a recorded adaptation of a live presentation. Celebrate Public Power Week by teaching the next generation about the value of community-owned, not-for-profit public power. In this one-hour webinar, you’ll learn how to use Public Power Week celebrations to introduce kids (and their families) to your public power story. This webinar will…
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Customer Engagement Strategies for Community-Owned Utilities
55:14
55:14
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55:14NOTE: This is a recorded adaptation of a live presentation. Community-owned utilities play a vital role in providing essential services and fostering community well-being. Unlike large investor-owned counterparts, these utilities operate with a distinct focus on local needs, values and accountability. However, they often face unique challenges in e…
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Protecting the Grid: Understanding Physical Security and Preventing Ballistic Attacks on Substations
47:06
47:06
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47:06NOTE: This is a recorded adaptation of a live presentation. Blackouts. Data loss. Emergency communications disrupted. These aren't just movie scenes - they're the potential consequences of a growing threat: ballistic attacks on substations. Ballistic attacks can cause: Widespread power outages lasting for weeks Disruption of critical services like …
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Driving Municipal Utility Excellence: Streamlining Energy Programs for Customers and Employees
52:31
52:31
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52:31NOTE: This is a recorded adaptation of a live presentation. How are lean municipal utility teams successfully managing and scaling their renewable energy and EV programs? Tune in to this edition of PublicPowerX to find out! Learn how public power utilities and joint action agencies are using software to digitalize customer engagement and automate p…
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The Role of Energy Storage in Developing a Cleaner Grid
39:41
39:41
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39:41Ann Yu and Kasturi Pattalwar from Customized Energy Solutions (CES) join the PublicPowerX Podcast to discuss the different ways energy storage will play an important role in the energy transition and transforming infrastructure towards a cleaner grid, including measures utilities can take to fill any gaps. Find out more about Customized Energy Solu…
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Physical Security Walls & Structures to Protect Your Substation
27:09
27:09
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27:09The U.S. power grid is a modern marvel of engineering. Consisting of over 3,000 independent entities, both private and public, all working together to keep the modern era functioning. However, this is also a system most often protected by nothing more than a chain-link fence. Critical asset attacks have increased exponentially over the last 10 year…
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How to Educate and Inform Customers About High Bills and Energy Burden
50:15
50:15
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50:15NOTE: This is a recorded adaptation of a live presentation. Twenty million American households — one out of six homes — are now behind on their utility bills, by an average of $788. According to the U.S. Energy Information Administration, there is no relief in sight. Electricity prices are expected to continue rising this year and next. More so, cu…
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Leveraging Federal Funding to Meet Your Peak Demand Needs
42:47
42:47
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42:47Oracle helps public power utilities understand how to leverage federal funding and technology to empower all of your customers to engage in the clean energy future. They share how public utilities across the country partner with Oracle to deliver behavioral programs that equitably engage residential customers to help them save energy and money, whi…
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If you are deploying a FTTX network for the first time or are curious about new technologies, join CommScope and WESCO |Anixter as they summarize their considerable fiber expertise and talk about the FTTx eBook that provides a complete overview of principles, technologies, architectures and business models for future networks. To download the ePlan…
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Strengthening Customer Relationships with Location Technology
19:22
19:22
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19:22Utility customers have high expectations fueled by choice and social media style communication. To boost customer care, many agencies are becoming much more customer-centric in their focus. Exceptional customer care results when utility staff understand customer behaviors and the electric network - together. Swift communication and understanding sh…
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The Power Play: Making Broadband Infrastructure Funding Work for Your Utility and Community
28:03
28:03
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28:03Improving critical infrastructure here in the US is a key agenda item for the Biden administration and will drive trillions of dollars in government spending. Included in this spending are significant new funds to bridge the digital divide and bring high-speed broadband to 100 percent of unserved and underserved Americans. Today in the PublicPowerX…
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By David
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