Are you considering a structured approach to authoring and distributing your learning content? We built LearningDITA.com as an example of what DITA and structured learning content can do! In this episode, Sarah O’Keefe and Allison Beatty unpack the architecture of LearningDITA to provide a pattern for other learning content initiatives. Because we …

In this episode, Alan Pringle, Bill Swallow, and Christine Cuellar explore how structured learning content supports the learning experience. They also discuss the similarities and differences between structured content for learning content and technical (techcomm) content. Even if you are significantly reusing your learning content, you’re not just…

In this episode, Alan Pringle, Gretyl Kinsey, and Allison Beatty discuss LearningDITA, a hub for training on the Darwin Information Typing Architecture (DITA). They dive into the story behind LearningDITA, explore our course topics, and share an exclusive coupon code for our podcast listeners. Gretyl Kinsey: Over time that user base grew and grew. …

In our last episode, you learned how a taxonomy helps you simplify search, create consistency, and deliver personalized learning experiences at scale. In part two of this two-part series, Gretyl Kinsey and Allison Beatty discuss how to start developing your futureproof taxonomy from assessing your content needs to lessons learned from past projects…

Can your learners find critical content when they need it? How do you deliver personalized learning experiences at scale? A learning content taxonomy might be your solution! In part one of this two-part series, Gretyl Kinsey and Allison Beatty share what a taxonomy is, the nuances of taxonomies for learning content, and how a taxonomy supports impr…

Ready to deliver consistent and personalized learning content at scale for your learners? In this episode of the Content Operations podcast, Alan Pringle and Bill Swallow share how structured content can transform your L&D content processes. They also address challenges and opportunities for creating structured learning content. There are other peo…

In episode 179 of the Content Strategy Experts podcast, Sarah O’Keefe and Alan Pringle share the inside scoop on how to write an effective request for a proposal (RFP) for content operations. They’ll discuss how RFPs are constructed and evaluated, strategies for aligning your proposal with organizational goals, how to get buy-in from procurement an…

In episode 178 of the Content Strategy Experts podcast, Sarah O’Keefe and Christine Cuellar perform a pulse check on the state of AI as of December 2024. They discuss unresolved complex content problems and share key considerations for entering 2025 and beyond. The truth that we’re finding our way towards appears to be that you can use AI as a tool…

Is it really possible to configure enterprise content—technical, support, learning & training, marketing, and more—to create a seamless experience for your end users? In episode 177 of the Content Strategy Experts podcast, Sarah O’Keefe and Bill Swallow discuss the reality of enterprise content operations: do they truly exist in the current content…

Whether you’re surviving a content operations project or a journey through treacherous caverns, it’s crucial to plan your way out before you begin. In episode 176 of the Content Strategy Experts podcast, Alan Pringle and Christine Cuellar unpack the parallels between navigating horror-filled caves and building a content ops exit strategy. Alan Prin…

Are you looking for real-world examples of enterprise content operations in action? Join Sarah O’Keefe and special guest Adam Newton, Senior Director of Globalization, Product Documentation, & Business Process Automation... Read more » The post Enterprise content operations in action at NetApp (podcast) appeared first on Scriptorium.…

In episode 174 of The Content Strategy Experts podcast, Sarah O’Keefe and Alan Pringle explore the mindset shifts that are needed to elevate your organization’s content operations to the enterprise... Read more » The post Position enterprise content operations for success (podcast) appeared first on Scriptorium.…

Translation troubles? This podcast is for you! In episode 173 of The Content Strategy Experts podcast, Bill Swallow and special guest Mike McDermott, Director of Language Services at MadTranslations, share... Read more » The post Conquering content localization: strategies for success (podcast) appeared first on Scriptorium.…

When organizations replatform from one content management system to another, unchecked technical debt can weigh down the new system. In contrast, strategic replatforming can be a tool for reducing technical... Read more » The post Cutting technical debt with replatforming (podcast) appeared first on Scriptorium.…

Just like discovering faulty wiring during a home renovation, technical debt in content operations leads to unexpected complications and costs. In episode 171 of The Content Strategy Experts podcast, Sarah... Read more » The post Renovation revelations: Managing technical debt (podcast) appeared first on Scriptorium.…

In episode 170 of The Content Strategy Experts podcast, Bill Swallow and Christine Cuellar dive into the world of content localization strategy. Learn about the obstacles organizations face from initial... Read more » The post Accelerate global growth with a content localization strategy appeared first on Scriptorium.…

In episode 169 of The Content Strategy Experts podcast, Sarah O’Keefe and special guest Sebastian Göttel of Quanos engage in a captivating conversation on generative AI and its impact on... Read more » The post Strategies for AI in technical documentation (podcast, English version) appeared first on Scriptorium.…

Folge 169 ist auf Englisch und Deutsch verfügbar. Da unser Gast Sebastian Göttel sich im deutschsprachigen Raum mit KI beschäftigt, kam die Idee, diesen Podcast auf Deutsch zu erstellen. Die... Read more » The post Strategien für KI in der technischen Dokumentation (podcast, Deutsche version) appeared first on Scriptorium.…

In episode 168 of The Content Strategy Experts podcast, Sarah O’Keefe and special guest Leslie Farinella, Chief Strategy Officer at Xyleme, discuss the challenges facing content operations for learning content,... Read more » The post Overcoming operational challenges for learning content, feat. Leslie Farinella (podcast) appeared first on Scriptor…

In episode 167 of The Content Strategy Experts Podcast, Sarah O’Keefe, Alan Pringle, and Bill Swallow discuss the difficulties organizations encounter when they try to create a unified content experience... Read more » The post The challenges of content operations across the enterprise (podcast) appeared first on Scriptorium.…

In episode 166 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle check in on the current state of AI as of May 2024. The landscape is evolving... Read more » The post Pulse check on AI: May, 2024 appeared first on Scriptorium.By Scriptorium - The Content Strategy Experts

In episode 165 of The Content Strategy Experts Podcast, Sarah O’Keefe and guest Patrick Bosek of Heretto discuss how the role of customer self service is evolving in the age... Read more » The post Self-service content in the age of AI with Patrick Bosek appeared first on Scriptorium.By Scriptorium - The Content Strategy Experts

In episode 164 of The Content Strategy Experts Podcast, Alan Pringle and special guest Chris Hill of DCL talk about where you can find redundancy in your learning content, what... Read more » The post How reuse eliminates redundant learning content with Chris Hill (podcast) appeared first on Scriptorium.…

If you’ve taken the courses at LearningDITA.com and you’re interested in starting a DITA project, check out episode 163 of The Content Strategy Experts Podcast where Bill Swallow and Sarah... Read more » The post What’s next after LearningDITA? (podcast) appeared first on Scriptorium.By Scriptorium - The Content Strategy Experts

In episode 162 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the benefits of single sourcing as part of your content strategy through the example of... Read more » The post Brewing a better content strategy through single sourcing (podcast) appeared first on Scriptorium.…