Best Salesforce Integration Training Podcasts (2025)

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October 27th, 2025: Commercetools CEO is out, so what’s next? Bigcommerce partners with Paypal to improve monetization, Will the new Ulta Beauty marketplace cook? And Shopify and Lovable Integration Shows ... 14:27

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21h ago14:27

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Today on our show: Commercetools CEO is out, so what’s next? Bigcommerce partners with Paypal to improve monetization Will the new Ulta Beauty marketplace cook? Shopify and Lovable Integration Shows a Fire and Motion Strategy - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPO…

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How AI-driven digital ecosystems can improve sustainability 33:48

7d ago33:48

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ERP sustainability software mostly focuses on data collection and reporting requirements of environmental, safety and governance (ESG) policies and typically isn't intended to control the business processes that impact the physical environment. But other digital technology has been used for years to monitor and optimize resource use. Now IoT sensor…

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October 20th, 2025: Walmart Partners With OpenAI, Cannot Hold Back the Tide, S&P Global Puts Tariff Costs at $1.2T This Year, Salesforce Partners With OpenAI, and Saks Struggles to Deliver in Q2 9:46

8d ago9:46

9:46

Today on our show: Walmart Partners With OpenAI, Cannot Hold Back the Tide S&P Global Puts Tariff Costs at $1.2T This Year Salesforce Partners With OpenAI Saks Struggles to Deliver in Q2 - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mira…

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October 13th, 2025: Process Re-Engineering Is a Key Skill in the Age of AI, Stripe Link Moving More Consumer Facing, Is OpenAI Building a Super App? And Shopify CRO Bobby Morrison Forced Out 14:47

15d ago14:47

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Today on our show: Process Re-Engineering Is a Key Skill in the Age of AI Stripe Link Moving More Consumer Facing Is OpenAI Building a Super App? Shopify CRO Bobby Morrison Forced Out - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl.…

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The CEO Spot with Matt Harris of Harris Digital 32:14

18d ago32:14

32:14

In this second episode of The CEO Spot, Rick Watson sits down with Matt Harris, Founder of Harris Digital. The interviews were conducted at Shoptoberfest 2025, discussing the state of B2B e-commerce and the challenges of 'hard commerce' faced by manufacturers and distributors. Harris explains that many companies struggle with legacy ERP systems, an…

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Is AI-powered search the new corporate learning powerhouse? 26:21

21d ago26:21

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The internet transformed corporate learning from a paper-based, in-person process to one that is largely delivered in digital form, on demand from nearly any device or location. More recently, generative AI has provided learning and development (L&D) teams with a tireless assistant that can crank out educational content in minutes. Now AI-powered s…

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October 6th, 2025: ChatGPT Is Actually The Ultimate In Influencer-Driven Commerce and OpenAI x Stripe Agentic Commerce Protocol Has Makings of Silicon Valley Catfight 12:00

22d ago12:00

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Today on our show: ChatGPT Is Actually The Ultimate In Influencer-Driven Commerce OpenAI x Stripe Agentic Commerce Protocol Has Makings of Silicon Valley Catfight - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcomme…

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September 29th, 2025: What the Hell Will Happen At Tiktok? Ryder Releases New eCommerce Study, Klaviyo Innovations Made Possible By Different Ecosystem Approach, and OpenAI Announces They Are Pursuing ... 12:39

29d ago12:39

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Today on our show: What the Hell Will Happen At Tiktok? Ryder Releases New eCommerce Study Klaviyo Innovations Made Possible By Different Ecosystem Approach OpenAI Announces They Are Pursuing Ads - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsore…

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Can industry process models fix the agentic AI data problem? 29:33

1M ago29:33

29:33

Generative and agentic AI are rapidly infiltrating enterprise software. But both are prone to data management issues that can hobble their effectiveness and lead to AI hallucinations and faulty decision-making that carry significant risks for businesses. In this episode, we examine an innovative approach that aims to solve these data problems by ba…

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September 22nd, 2025: Google and Paypal Announce New Commerce Partnership, Fireside Chat With Andy Jassy at Amazon Accelerate Conference, and The First Q4 Holiday Predictions Appear 12:02

1M ago12:02

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Today on our show: Google and Paypal Announce New Commerce Partnership Fireside Chat With Andy Jassy at Amazon Accelerate Conference The First Q4 Holiday Predictions Appear - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Rithum. https://ww…

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September 15th, 2025: The Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the Future 25:37

1M ago25:37

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We have a special episode of the podcast this week. Today we preview a new podcast from RMW Commerce — actually a Youtube Exclusive, called “Oh Shift! Where SaaS Meets AI”. In this week’s episode, I interview the Shailesh Kumar, the SVP Of Engineering at Salesforce Commrece Cloud to talk about the company’s approach and pilots in the world of AI an…

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September 8th, 2025: Shopify Betting Big on Design, Amazon Still Stuck Muddling Through Day 2, Why Software Sales Is Still Hard in 2025, A New Podcast where SaaS Meets AI: Oh Shift 15:12

2M ago15:12

15:12

Today on our show: Shopify Betting Big on Design Amazon Still Stuck Muddling Through Day 2 Why Software Sales Is Still Hard in 2025 A New Podcast where SaaS Meets AI: Oh Shift - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https:/…

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Can you really trust AI with procurement tasks? 33:50

2M ago33:50

33:50

Procurement has become a strategic priority with significant impact on the bottom line. It's a data-intensive process that requires communicating with large numbers of suppliers, products and services – the kind of complex, transaction-heavy workflow that is uniquely suited to being automated with generative and agentic AI. In this episode, we exam…

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September 1st, 2025: Best Buy Relaunches Its Marketplace, Target Earnings: Like a Slow-Moving Train Wreck, Upcoming RMW Commerce Events in Second Half of the Year, and Walmart Raises Revenue Guidance in ... 13:29

2M ago13:29

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Today on our show: Best Buy Relaunches Its Marketplace Target Earnings: Like a Slow-Moving Train Wreck Upcoming RMW Commerce Events in Second Half of the Year Walmart Raises Revenue Guidance in Earnings Call - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode…

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How EY is training employees to use AI 26:17

2M ago26:17

26:17

AI's growing ability to take over human tasks has many people worried about losing their jobs. Some companies are addressing these concerns by educating employees on how to instead use AI as a helper that frees them for more creative work and adds value. In this episode, we explore ways to encourage AI use without mandating it, the kinds of trainin…

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August 25th, 2025: Shipping Smackdown: Nate Skiver on the Parcel Industry's Biggest Myth 29:10

2M ago29:10

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Join Rick and special guest Nate Skiver, founder of LPF Spend Management, as they dive into a fiery discussion about the state of shipping in e-commerce. In this spicy wing-eating challenge, Nate debunks a major shipping myth and shares his expertise from over two decades in the retail and consulting world. In this episode, we explore: The biggest …

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August 18th, 2025: We Once Made a Deal with Google. The Deal Has Changed, The Unspoken AI Enthusiasm Gap At Large Companies, The Road Ahead for Commerce.com, and An Update On Gnawing Your Arm Off, or Replatforming ... 13:36

2M ago13:36

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Today on our show: We Once Made a Deal with Google. The Deal Has Changed The Unspoken AI Enthusiasm Gap At Large Companies The Road Ahead for Commerce.com An Update On Gnawing Your Arm Off, or Replatforming - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode …

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Is geospatial data the real game changer for digital twins? 33:14

3M ago33:14

33:14

Digital twins – virtual representations of real-world things – are a hot topic, and they're becoming more capable with the addition of AI and geospatial awareness. In this episode, we explain how AI-enhanced spatial digital twins work, how they're being used today, what it takes to deploy them, and their potential uses. Featuring: Eric Liu, founder…

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August 11th, 2025: Amazon Reports Earnings, Dogged by AI Questions, Shopify Q2 Earnings Show Its Not Going Anywhere, Klaviyo Delivers Growth, But Efficiency Still Lacking, and Recap from Austin: Auctane ... 15:39

3M ago15:39

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Today on our show: Amazon Reports Earnings, Dogged by AI Questions Shopify Q2 Earnings Show Its Not Going Anywhere Klaviyo Delivers Growth, But Efficiency Still Lacking Recap from Austin: Auctane’s Spicy Innovation Delivered Event - and finally, The Investor Minute which contains 4 items this week from the world of venture capital, acquisitions, an…

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Introducing our new podcast: Enterprise Apps Unpacked! 1:57

3M ago1:57

1:57

What separates successful enterprise technology implementations from costly failures? Here on Enterprise Apps Unpacked, we’ll do a deep dive into strategies that actually deliver results. Every other Monday, veteran IT journalist David Essex interviews corporate leaders, industry experts and vendors—the people who are truly in the know—about import…

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August 4th, 2025: Bigcommerce Rebrands as Just Commerce, UPS Q2 Earnings Highlights Strange Economic Times, Last Flight of the Aggregator: OpenStore Valuation Burns, and Amazon Pulled out of Google Shopping ... 12:02

3M ago12:02

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Today on our show: Bigcommerce Rebrands as Just Commerce UPS Q2 Earnings Highlights Strange Economic Times Last Flight of the Aggregator: OpenStore Valuation Burns Amazon Pulled out of Google Shopping for AI, not for Advertising - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and …

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The CEO Spot: From Silicon Chips to Supply Chains – Dipti Desai’s Mission to Modernize EDI 54:49

3M ago54:49

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In this debut episode of The CEO Spot, Rick Watson sits down with Dipti Desai, Founder and CEO of crstl, for an unfiltered look into one of the most quietly powerful protocols in commerce—EDI. From her early days as an electrical engineer in Silicon Valley to building mission-critical infrastructure for today’s omni-channel brands, Dipti shares the…

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July 14th, 2025: NRF Files Suit Against NY State Law, Why Is There No Best Practice for ECommerce Org Structure, Amazon Quietly Cornering Market on Robot Patents, and LuluLemon in Markdown Hell 13:06

4M ago13:06

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Today on our show: NRF Files Suit Against NY State Law Why Is There No Best Practice for ECommerce Org Structure Amazon Quietly Cornering Market on Robot Patents LuluLemon in Markdown Hell - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mi…

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June 30th, 2025: Klarna CEO Claims They Will Be a Super App, Walmart Investor Event Sheds New Light, Should You Put a Chatbot In Front Of Your Retail Store, and Musings from CommerceNext and Mirakl’s Summit ... 12:41

4M ago12:41

12:41

Today on our show: Klarna CEO Claims They Will Be a Super App Walmart Investor Event Sheds New Light Should You Put a Chatbot In Front Of Your Retail Store Musings from CommerceNext and Mirakl’s Summit - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sp…

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June 23rd, 2025: Saks Global Still Sounds in Trouble, Facebook Says eCommerce is Great -- For Other People, Jassy’s AI Memo Was a Snoozefest, In a Good Way, and Amazon Extending Prime Day Doesn’t Give ... 11:29

4M ago11:29

11:29

Today on our show: Saks Global Still Sounds in Trouble Facebook Says eCommerce is Great -- For Other People Jassy’s AI Memo Was a Snoozefest, In a Good Way Amazon Extending Prime Day Doesn’t Give me Warm Fuzzies - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's epi…

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June 16th, 2025: Palantir Partners with Bolt, Amazon Releases AI Video Generation Tools, Sezzle Sues Shopify For AntiCompetitive Practices, and Walmart Releases New AI Tools 9:20

4M ago9:20

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Today on our show: Palantir Partners with Bolt Amazon Releases AI Video Generation Tools Sezzle Sues Shopify For AntiCompetitive Practices Walmart Releases New AI Tools - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rm…

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June 9th, 2025: Shopify MCP Server Raises More Questions Than Answers, Could the AI Race Become a Hardware Race, and Temu Half Off - Just In Time For Summer 10:43

5M ago10:43

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Today on our show: Shopify MCP Server Raises More Questions Than Answers Could the AI Race Become a Hardware Race? Temu Half Off - Just In Time For Summer - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/…

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June 2nd, 2025: Salesforce to acquire Informatica, Social Commerce Panel Reveals Influencer Importance, Lowes Launches Its Marketplace, and Tariff Feud Event with Passport Recap 11:27

5M ago11:27

11:27

Today on our show: Salesforce to acquire Informatica Social Commerce Panel Reveals Influencer Importance Lowes Launches Its Marketplace Tariff Feud Event with Passport Recap - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://w…

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SAP makes case for integrated “flywheel” of AI, data and applications 26:47

5M ago26:47

26:47

SAP has faced numerous challenges in recent years, but three big ones stand out: moving its on-premises products to the cloud; convincing customers to adopt its current ERP platform, S/4HANA Cloud; and meeting the unprecedented demand for artificial intelligence by developing practical AI applications. SAP touted significant progress on all three f…

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Special Episode: Scott Eckert on Leading Mirakl and the Marketplace Revolution 36:52

5M ago36:52

36:52

In this special CEO spotlight edition of the Watson Weekly, host Rick Watson welcomes Scott Eckert, newly appointed CEO of Mirakl, for an inside look at how his leadership is poised to accelerate Mirakl’s role at the heart of modern commerce. With a distinguished career spanning innovation leadership roles at Dell, Rethink Robotics, and Walmart’s S…

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May 26th, 2025: Rapid Fire Headline Update and Shopify Releases Its Summer Editions 23:46

5M ago23:46

23:46

Today on our show: Rapid Fire Headline Update Shopify Releases Its Summer Editions - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly This podcast uses the following third-par…

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Special Episode from Shopware Partner Day– Pimcore & the Data Layer Revolution in B2B 17:53

5M ago17:53

17:53

Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…

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May 19th, 2025: Amazon Announces New AI Tool to Enhance Product Listings, Venture Capital Dominated by AI Right Now, FedEx and Amazon Strike Up a Partnership, and Klaviyo Reports Q1 2025 Earnings 10:28

5M ago10:28

10:28

Today on our show: Amazon Announces New AI Tool to Enhance Product Listings Venture Capital Dominated by AI Right Now FedEx and Amazon Strike Up a Partnership Klaviyo Reports Q1 2025 Earnings - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by…

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Special Episode from Shopware Partner Day– Conscious Commerce & Regulated Realities: The Aysnd Way 21:06

6M ago21:06

21:06

Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…

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May 12th, 2025: Shopify Needs Incentive Alignment to Win in Enterprise, 3 Notables From BigCommerce earnings call, Instacart CEO Departs for OpenAI, and Shopify Reports Solid Earnings Amid Global Uncertainty ... 17:51

6M ago17:51

17:51

In this week’s Watson Weekly, we will discuss Fidji Simo is out at Instacart CEO to join OpenAI. This is a huge feather in Simo’s cap and leaves an opening at Instacart which I predict will be filled by their Chief Product Officer Daniel Danker. Not only did Danker and Simo overlap from their time at Facebook, but Danker was promoted by Simo into h…

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Special Episode from Shopware Partner Day– Inside B2B Growth: Smith Commerce on Scaling Smart 19:17

6M ago19:17

19:17

Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…

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May 5th, 2025: Amazon Reports Q1 2025 Earnings, Walmart Releases an Annual Shareholder Letter, UPS Reports Q1 2025 Earnings, and Kohl’s Fires Its CEO 14:37

6M ago14:37

14:37

Today on our show: Amazon Reports Q1 2025 Earnings Walmart Releases an Annual Shareholder Letter UPS Reports Q1 2025 Earnings Kohl’s Fires Its CEO - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerc…

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Turning Tariffs into Tactics — Cross-Border Commerce in 2025 with Alex Yancher, CEO of Passport 57:11

6M ago57:11

57:11

In this insightful episode, The Watson Weekly welcomes Alex Yancher (Yon-cher), CEO of Passport, just hours after the U.S. government announced sweeping new global trade tariffs. With $3.3 trillion in cross-border e-commerce at stake, this conversation couldn’t be more timely. Guided by a Thomas L. Friedman-inspired prologue, we dive deep into the …

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Developing products with spatial computing and virtual twins 40:38

6M ago40:38

40:38

An emerging technology called spatial computing combines virtual reality and augmented reality to enable location-aware digital interaction with the real world. It has big potential, but practical applications have been slow to arrive. A new offering from Dassault Systèmes, a French maker of 3D design software, could begin to change that. Called 3D…

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April 28th, 2025: Composable Conference in Chicago shows MACH progress, ChatGPT and Shopify partnership teased, and Shopify promotes internally for Chief Design Officer: What's going on? 14:49

6M ago14:49

14:49

Today on our show: Composable Conference in Chicago Shows MACH Progress ChatGPT and Shopify Partnership Teased Shopify Promotes Internally for Chief Design Officer: What's Going On? - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. h…

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April 21st, 2025: Walmart Investor Day shows strong tariff headwinds, is 2025 the year to eat the entire enchilada, Shop for Brands on Amazon seen in the wild, and Amazon surveys its sellers on tariffs ... 17:04

6M ago17:04

17:04

Is Walmart More Exposed to Tariffs Than They Are Admitting? In a recent investor day, Walmart indicated that only one-third of its products are not made in the USA. Are we sure about that number? Given the fact that there is no universal definition of made in the USA, I think that number could be a lot higher than the company is letting on. Learn a…

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The Debate: Is Replatforming Worth It? 1:04:13

7M ago1:04:13

1:04:13

The biggest debate in eCommerce. The business case for replatforming Replatforming can either be trying to use a band-aid on a large wound or it could be like squeezing juice. Vince Santo (The Maze Group) debating Chris Silver (Discoverist AI) on replatforming. Architecture: The headless straw man debate. Headless technology enables brands to move …

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Redefining Retail: Commercetools, InStore, and the Future of Unified Commerce – A Conversation with Dirk Hoerig 1:00:48

7M ago1:00:48

1:00:48

In this special episode of The Watson Weekly, we sit down with Dirk Hoerig, co-founder of Commercetools, to explore the company’s journey from Germany to global eCommerce leader. Dirk shares insights on their ideal customer, key pain points they solve, and why their North American market entry succeeded where others failed. We also dive into the la…

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April 7th, 2025: Key takeaways on public and private markets, Shoptalk did not answer my key industry questions, Consumers getting stressed out, and Amazon makes last minute bid to buy TikTok 13:36

7M ago13:36

13:36

Is There a Worse Owner For TikTok Than Amazon? Look, I am going to bottom line it for you guys. I can’t think of a worse owner for Tiktok than logistics company Amazon. I know there are a lot of chocolate and peanut butter theories of how these two great companies could taste better together, but I think this would be the start of a slow boringific…

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Watson Weekly: Navigating the Digital Commerce Maze with Bryan House 43:50

7M ago43:50

43:50

Why is digital commerce still hitting roadblocks in 2025? In this special episode, Bryan House of Elastic Path joins us to unpack the paradox: companies claim to have a clear digital strategy, yet budgets for tech investment remain elusive. We tackle the real barriers—lack of knowledge, outdated mindsets, and the hidden opportunity cost of standing…

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Agentic AI from Salesforce and Oracle: The new leading edge of ERP? 35:59

7M ago35:59

35:59

For two glorious years, generative AI held sway as the AI darling among ERP vendors. But impressive as Gen AI might be, it's mostly limited to generating content and not really capable of the process management and decision making needed to reach the holy grail of AI: Fully autonomous artificial intelligence. That level of technological innovation …

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March 31st, 2025: Shoptalk Recap 9:46

7M ago9:46

9:46

Today on our show: Shoptalk Recap - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly This podcast uses the following third-party services for analysis: Podtrac - https://analy…

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March 24th, 2025: Adobe teases new commerce offerings, BigCommerce launches new account functionality, Klarna files IPO paperwork, and welcome to Shoptalk Week! 13:07

7M ago13:07

13:07

Is Adobe Hopeless or Will The New Product Teases Get Them Back in the Game? This week on the Watson Weekly podcast, we unpack two new product announcements from Adobe that are expected to launch by June 2025. One is the Adobe Commerce Optimizer, an eCommerce front-end that can be used with any storefront platform. This is one that I’m excited to se…

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March 17th, 2025: Paypal in hot water over its Honey application, AllBirds sales plunge in 2024, why did Walmart buy a mall? And upcoming eCommerce debate event at Shoptalk 11:25

8M ago11:25

11:25

Is Paypal Running an Affiliate Scam? That’s What Google’s New Chrome Rules Seem to Be Saying. Many users don’t realize that Paypal’s Honey Application, the plugin which is supposed to secure you discounts on items. Instead, it looks to be cutting certain publishers out of affiliate credits that they would otherwise be due. You’ll find this and othe…

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March 10th, 2025: Target 2024 earnings shows company falling behind, when will merchants stop treating data as a project? Commercetools layoffs throws into question IPO plans, and has Shopify Enterprise ... 14:02

8M ago14:02

14:02

Today on our show: Target 2024 earnings shows company falling behind When will merchants stop treating data as a project? Commercetools layoffs throws into question IPO plans Has Shopify Enterprise turned a corner? - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's …