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Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we sp ...
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The podcast about all things hotel marketing. Get insights from industry-leading experts, tips to improve your hotel's website and hear about real examples from real hotels. Become a part of The Hotel Marketing Show community and get inspired and equipped with the knowledge you need to achieve your hotel marketing goals.
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show series
 
In this strategic Hotel Moment webinar, three Revinate experts come together to decode the holiday rush and share winning strategies for Black Friday, Cyber Monday, and Travel Tuesday success. What you'll learn: Industry trend insights: How declining international visitors create opportunities for North American hotels to capitalize on domestic dem…
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In this insightful episode of Hotel Moment, Karen Stephens welcomes Wilhelm Luxem, a seasoned luxury hospitality leader with an impressive 50-year career spanning iconic properties and industry leadership roles. As head of quality commission at Swiss Deluxe Hotels and former GM of the legendary Baur Au Lac, Wilhelm brings unique perspectives on tec…
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In this insightful episode of Hotel Moment, Brenna Turpin, Marketing Coordinator at Revinate, addresses a critical question facing modern hoteliers: How do you personalize guest experiences without being creepy? With consumer expectations for personalization rising globally, hotels must navigate the delicate balance between helpful customization an…
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Dating trends are very weird, we bring you the latest. Anna takes on The Pop Quiz while Elle calls in to say we inspired her to do an utterly insane challenge. We bring you The Swan Prank and in Telly Talk we hear about a new show 'Unknown Number' that has people in uproar. Thanks for listening, check the live show each day on Red FM at 6am :)…
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In this compelling episode of Hotel Moment, Karen Stephens welcomes Neil Braude, Chief Operating Officer of Imperial London Hotels, for a deep dive into how independent family-owned hotels can thrive through strategic technology adoption while preserving the human elements that make hospitality special. Neil brings 16 years of diverse hospitality e…
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In this episode of Hotel Moment, Brenna Turpin, Marketing Coordinator at Revinate, addresses one of hospitality's most pressing challenges: capturing and retaining loyal guests during economic uncertainty. With CoStar predicting a 0.1% year-over-year decline in US hotel RevPAR for 2025 and international inbound travel declining, hoteliers worldwide…
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In this compelling webinar episode of Hotel Moment, Jack Newkirk (Enterprise Sales Consultant) and Jason Wells (Customer Success Manager) from Revinate join Dean Blackburn (Director of Resort Experience) from French Lick Resort to explore how strategic voice channel management can transform hotel revenue. The team debunks the myth that the voice ch…
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In this insightful episode of Hotel Moment, Brenna Turpin, Marketing Coordinator at Revinate, challenges the conventional wisdom of points-based loyalty programs and reveals why experience-driven approaches are the future of guest retention. With 40% of business travelers choosing loyalty programs specifically for personalized experiences, hotels t…
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In this compelling episode of Hotel Moment, Karen Stephens welcomes Ben Campbell, President and CEO of Hospitality America, for a conversation that spans crisis management, data-driven decision making, and the evolving guest experience landscape. Ben's journey from night auditor to CEO provides a unique perspective on hospitality operations, having…
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Today we bring you the greatest on-line troll revenge, The Island where all men are banned, The Pop Quiz, V.I.P.'s , Dad Gags and a major fundraiser that we need your help with - Oh, and there's 255k In The Red Fm Cash Machine Thanks for listening, check out the live radio show on Red FM weekdays 6 to 9am…
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In this compelling episode of Hotel Moment, we confront the defeatist "it is what it is" attitude that's preventing hotels from recovering thousands in lost revenue. While this mindset might work for truly uncontrollable challenges, cart abandonment isn't one of them. Tune in as we explore: ● Why the "it is what it is" mentality is costing you reco…
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Join KC and the team for another morning on Red FM Breakfast as we countdown to the Love Island final—what will fans do when the drama wraps up? We tackle the quirky phenomenon of the “doorway effect” and have you got an aggressive horn ? ( No not that ya filthy animal) And yet again Corks Big Breakfast quiz is paying out cash, Bernie takes on The …
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This episode dives into the legacy of the legendary Ozzy Osbourne as we reflect on his remarkable life, filled with rock ‘n roll antics and unforgettable moments. Join us as we share stories of his wild days in Black Sabbath, his heartfelt battles with health challenges, and the touching family moments captured in The Osbournes. There's another rou…
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In this engaging episode of Hotel Moment, Karen Stephens welcomes Mandi Graziano, VP of Global Accounts at HPN Global and host of the Adventures in Business podcast. With over two decades in hospitality and a unique journey from hotel operations to venue sourcing, Mandi brings invaluable insights into building stronger business relationships in tod…
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Join KC and the team for another big morning on Red FM Breakfast! We kick things off with the exciting news that the €250 million Lotto winners in Cork are finally cashing in their ticket! From family syndicates to the not-so-simple life that comes with newfound wealth, we're diving into what it really means to win big. Plus, KC meets Kingfishr and…
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In this engaging short episode of Hotel Moment, Brenna Turpin, Marketing Coordinator at Revinate, addresses a critical challenge facing hotels today: cart abandonment. How do you keep guests from “ghosting” your booking engine? With only 10% of website visitors entering booking engines and just 2% converting, lost bookings represent a massive reven…
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