Best Retail Value Chain Podcasts (2025)

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#688: Building a Customer Brain and how it benefits customers and the business with Christian Nelissen, National Australia Bank 26:34

5m ago26:34

26:34

Agility at enterprise scale means building systems that not only make millions of micro-decisions, but also keep humans at the center — creating experiences that are timely, relevant, and respectful of the customer. What if your data knew your customers better than your frontline employees — and used that insight to serve, not sell? Today we are he…

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Unlocking Shopify Summer Editions 2025: Retail Innovations With Ray Reddy 28:03

2h ago28:03

28:03

Welcome back to eCommerce Fastlane! I’m Steve Hutt, and today we’re diving into Shopify’s Summer Editions 2025—also known as the “Horizons” release. If you’re new to Editions, here’s the quick scoop: every six months, Shopify rolls out a huge batch of updates—this summer’s release features over 150 enhancements spanning the entire platform. It’s th…

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Episode 197: How Ag Retailers Can Equip Their Facilities For the Future 16:57

4h ago16:57

16:57

From the west coast to Wisconsin and through the central corn belt, Cody Steinkamp with Doyle Manufacturing helps ag retailers outfit their dry fertilizer warehouses to serve customers today and into the future. See omnystudio.com/listener for privacy information.By Farm Journal

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#481 Inside the Premium Consumer Mindset: Insights With Mike Keisman, Head of Research and Innovation, MakerSights 19:54

6h ago19:54

19:54

How are premium consumers shopping—and what’s driving their decisions? In this episode, Mike Keisman, Head of Research and Innovation, MakerSights, dives into the evolving mindset of premium footwear buyers. From intentional purchasing and brand trust to the impact of digital discovery and in-store experience, Mike unpacks the key forces shaping th…

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#687: Customer Experience Design using Generative AI, with Tara DeZao, Pega 22:34

2d ago22:34

22:34

What if you could test drive your entire customer experience — before even writing a line of code? Agility isn’t just about reacting fast — it’s about thinking ahead, designing deliberately, and testing before committing. In an age where customer expectations shift by the minute, businesses can’t afford to just “build and hope.” Today we are here a…

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#686: Autonomous innovation using predictable AI agents with Peter van der Putten, Pega 30:06

5d ago30:06

30:06

What if your agentic AI could innovate autonomously—and still follow your business rules? Agility in the age of AI doesn't just mean speed. It means predictability, accountability, and the ability to innovate autonomously without businesses losing control of what is important, and what their customers value. Today we are here at PegaWorld 2025 at t…

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#685: Using AI in UX research, design, and testing with Jason Bowman, The Office of Experience 25:54

7d ago25:54

25:54

Agility requires finding ways to stay one step ahead of the competition, as well as in anticipating customers’ needs. So how does a brand maintain this speed and agility in the area of UX design, where it has often taken a considerable amount of time, effort, and testing to get to a better result? Today we’re going to talk about using AI strategica…

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How This Shopify Expert Built A $1M+ Etsy Store Without Ads (Free Traffic Secrets) 45:32

7d ago45:32

45:32

Welcome back to eCommerce Fastlane! I'm Steve Hutt, and today we're diving into something that honestly blew my mind during our conversation. Picture this: 95 million active buyers actively searching for unique products, built-in traffic you don't have to pay for, and a platform where most successful sellers never touch ads. Sounds too good to be t…

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#684: The founder of Reebok and CEO of Syntilay talk about AI-generated product design 30:23

9d ago30:23

30:23

When consumers can get AI-generated designs completely customized to their needs, what does this mean for the future of brands and the customer experience? I have two guests on my show today: one is the founder of one of the world’s most iconic shoe brands, and the other is the co-creator of the first AI-designed commercial shoe. Today we’re going …

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#480 From Mailroom to President and CEO: Todd Krinsky’s 33-Year Journey at Reebok 32:46

1d ago32:46

32:46

How does a mailroom job lead to the CEO suite at one of the most iconic athletic brands in the world? In this episode of the Footwear Leadership Series powered by OrthoLite, Todd Krinsky, President and CEO, Reebok, shares his incredible 33-year journey through the ranks. He opens up about bold career moves, game-changing product innovation, and the…

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#683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions 23:28

12d ago23:28

23:28

My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at …

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#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach 25:26

14d ago25:26

25:26

If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won’t notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand v…

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How One Star Drop Kills 50% Of Sales: Amazon Review Removal Secrets With Danan Coleman 40:04

15d ago40:04

40:04

Welcome back to eCommerce Fastlane. I'm your host, Steve Hutt. Ever felt like negative Amazon reviews are sabotaging your hard-earned sales, or that your product listings are quietly losing ground without you even knowing? You're not alone. In today's landscape, managing your brand's reputation across both Shopify and Amazon is more critical—and mo…

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#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin 25:54

16d ago25:54

25:54

With AI as an accelerant, marketing is evolving at a breakneck pace, and brands are being challenged to maintain authenticity while scaling globally. How do you build a cohesive, authentic brand identity across diverse markets, cultures, and digital platforms—all while leveraging AI-driven personalization? Joining me today is Emily Ward, VP of Glob…

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#479 FFANY Trend Watch May 2025 With Nikara Johns, Senior Editor, Footwear News, and Kendall Becker, Fashion Director, Trendalytics 23:24

9d ago23:24

23:24

In this episode of FFANY Trend Watch, host Sandi Mines is joined by Nikara Johns of Footwear News and Kendall Becker of Trendalytics to explore Spring 2026 footwear and fashion trends. From thong sandals and sneakerinas to moto boots and platform sneakers, they break down what’s hot—from Coachella to Copenhagen. The conversation covers key style sh…

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Ep. 13 The co-packing connection: building food industry partnerships - Karl Wirtz 38:11

11d ago38:11

38:11

In this episode of Recipes for Success, we sit down with Karl Wirtz, President of WG Corporate, to explore the vital but often misunderstood world of co-packing in the food industry. With decades of experience helping brands find packaging solutions from concept to shelf, Karl shares invaluable insights into what makes a successful co-packing partn…

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#680: Agile is about more than velocity, with Gabrielle Wieczorek 27:12

19d ago27:12

27:12

This show is brought to you by the Online Scrum Masters Summit, taking place virtually on June 17-19, with more information at: http://www.onlinescrummasterssummit.com What if the most powerful tool for driving agile transformation isn’t a framework or a ceremony—but a dashboard? Today’s guest believes data may be the most underused lever for agili…

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#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water 23:23

20d ago23:23

23:23

There are a lot of great ideas for products and brands out there, but sometimes the difference between success and failure lies in getting the details right and understanding the customers and users of your product. Today we’re going to talk about growing a brand by focusing on the details that matter. To help me discuss this topic, I’d like to wel…

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Beyond Discounts: The Clienteling Strategies That Boost Customer Retention & Lifetime Value 43:02

22d ago43:02

43:02

Ever wondered how to truly bridge the gap between your Shopify store and your retail locations? Or maybe you’ve heard the term “clienteling” tossed around by big brands and wondered if it’s just for luxury retailers, or if it can actually move the needle for your business, too? If you’re looking to drive more foot traffic, boost repeat purchases, a…

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Episode 196: Inside Ag Retail’s Supply Chain: How This Industry’s Distribution is Unique 18:19

16d ago18:19

18:19

Kyle Barton, procurement manager at Simplot Grower Solutions, manages the supply chain of crop protection, adjuvants, micronutrients, and biologicals for the company’s retail locations west of the Rocky Mountains. In total, that’s over 100 supplier relationships. See omnystudio.com/listener for privacy information.…

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#478 Navigating Footwear Leadership With Susie Kuhn, President, Active Brands Group, Wolverine Worldwide 26:26

16d ago26:26

26:26

What drives successful footwear leadership in today's ever-evolving industry? In the debut episode of the Footwear Leadership Series, Wolverine Worldwide's President, Active Brands Group, Susie Kuhn shares global career insights, innovative growth strategies, and her people-first leadership style. Hear how she harnesses trends, AI, and culture to e…

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#678: AI gains emotional intelligence with Joshua Goldberg, Zenapse 23:56

23d ago23:56

23:56

Have you ever wondered why, despite having access to advanced AI tools, your marketing strategies still don’t hit the mark? Could it be that you’re focusing on the wrong data and missing the emotional connections that truly drive consumer behavior? Today we’re exploring the intersection of AI, emotional intelligence, and marketing with Joshua Goldb…

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#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast 36:19

26d ago36:19

36:19

If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts, videos, and AI-generated everything, content has never been more abundant—or more commoditized. So how do brands cut through the noise? Today’s guest has a few thoughts on that—and more. Ben Shapiro, host of the MarTech Podcast, has had fron…

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#477 Emergency Tariff Update: Navigating the Global Trade Turbulence in the Footwear Industry With Steve Reynolds, CEO, Jade Footwear 26:16

21d ago26:16

26:16

How are global trade wars reshaping footwear sourcing? In this urgent episode of Shoe-In Show, Matt Priest and Thomas Crockett speak with Steve Reynolds, CEO, Jade Footwear, on navigating shifting tariffs, shipping delays, and factory diversification across Asia. Get insider insight into the real-time chaos impacting 85M pairs yearly. Don’t miss th…

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#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX 36:22

28d ago36:22

36:22

The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer: always centered, always scrolling, and always expecting the world to orbit around them. What does that mean for your brand? Everything. From the rise of instant gratification to the evolution of seven—yes, seven—active generations, the custom…

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Episode 195: Demonstrating Value Is a Mandate: Fun, Shiny Objects Don’t Do the Job 19:24

21d ago19:24

19:24

Benny Andres, who oversees the product management team at Bushel, shares how technology—and specifically software—can be used to strengthen the relationship between farmers and their trusted advisers. He says the Bushel team is applying a focus on how to do business better, and when value is demonstrated in the technology adoption, farmers the firs…

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Navigating Tariffs And Supply Chain Chaos: A Shopify Merchant's Survival Guide 27:40

29d ago27:40

27:40

Are tariffs and supply chain chaos keeping you up at night? Not sure how to forecast inventory or manage cash flow when every shipment from China seems to come with a new surprise fee? If you’re a Shopify merchant importing from overseas, you’ve probably felt the sting of trade wars, unpredictable costs, and the pressure to deliver a seamless custo…

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#476 How Crocs Walk in the Shoes of Their Fans and Drive Global Trends With Anne Mehlman, Executive Vice President and Brand President, Crocs 27:38

23d ago27:38

27:38

How did Crocs evolve from a simple foam clog to a global footwear icon? In this episode of Shoe-In Show, Anne Mehlman, Executive Vice President and Brand President, Crocs, shares her journey from CFO to brand leader and reveals the secrets behind the brand’s unstoppable growth. From bold collaborations and social media buzz to the power of customer…

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#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys 30:10

1M ago30:10

30:10

Consumers today aren’t just buying products, or even experiences—they’re buying into values. As more people align their shopping habits with brands that reflect their personal beliefs, how can companies authentically connect with their audience without coming across as performative? Joining us today is Phyllis Rothschild, Chief Marketing Officer at…

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Recent UK Retail Ransomware Carnage is the ‘Canary in a Coalmine’ Moment for Sport 19:58

23d ago19:58

19:58

Send us a text Hey everyone, and welcome back to the show! Today we're discussing a critical warning sign for the sports industry: the recent wave of ransomware attacks hitting UK retailers. This TIAKI article argues that this "carnage" serves as a stark "canary in a coalmine" final warning, highlighting the urgent need for sports organizations to …

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Beyond Gut Feel: How Al-Powered Psychological Profiling & Injury Prevention Maximizes Asset Performance & ROI 32:46

25d ago32:46

32:46

Send us a text Hey podcast listeners! Today we're diving into the fascinating world of AI and sports performance, specifically how AI-powered psychological profiling and injury prevention are revolutionizing how we understand and maximize athlete potential. This TIAKI article explores how moving beyond intuition and leveraging data-driven insights …

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Gen Z & Alpha Are Here: Your Data & Security Deficit is Their Monetisation Exit 26:44

24d ago26:44

26:44

Send us a text Welcome back to the show! Today we're talking about why understanding and securing the data of Gen Z and Alpha fans is no longer optional for sports organizations – it's crucial for monetization. Fail to prioritize their data privacy and security, and you risk alienating these key demographics and losing out on significant revenue op…

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The Risk of Fraudulent Deepfake Attacks in the Sports Ticketing Supply Chain 13:19

25d ago13:19

13:19

Send us a text Hey everyone, and welcome to the podcast! Today we're diving into a concerning new threat in the sports world: fraudulent deepfake attacks targeting the ticketing supply chain. These sophisticated scams can lead to significant financial losses for fans and organizations alike, underscoring the urgent need for advanced security measur…

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The Gen Z and Alpha Fan Monetization Paradox in Global Sports 9:32

24d ago9:32

9:32

Send us a text Hey listeners, get ready to unpack a fascinating challenge in the sports world: the Gen Z and Alpha fan monetization paradox. While these digital-native generations offer huge potential, their unique engagement habits and expectations create a complex puzzle for sports organizations trying to tap into their economic power. https://ti…

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Rugby’s Revolution: Data, Diversification and the Fight for the Future 11:38

27d ago11:38

11:38

Send us a text Welcome back to our podcast! Today, we're exploring how the world of rugby is undergoing a revolution driven by data analytics and the need to diversify revenue streams. These crucial shifts are essential for the sport to adapt, grow its audience, and secure its future in an increasingly competitive entertainment landscape. https://t…

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Turbocharging Growth in Women’s Sport With Data, Al and Cybersecurity 13:31

27d ago13:31

13:31

Send us a text Welcome to the show! Today we're diving into how data, AI, and robust cybersecurity are acting as major accelerators for growth in women's sports. By leveraging these technologies, the industry can better understand fans, create personalized experiences, and safeguard the valuable data that drives revenue and engagement. Turbochargin…

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The Looming Threat of Ransomware Attacks in the Digital Sports Industry 6:55

24d ago6:55

6:55

Send us a text Hey podcast listeners! Today we're discussing the growing and serious threat of ransomware attacks targeting the digital sports industry. These attacks can cripple operations and compromise valuable fan data, making robust cybersecurity measures absolutely essential for protecting the integrity and financial health of sports organiza…

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Teeing Off in the Digital Age: How TGL is Reimagining Golf for Gen Z & Alpha Fans 7:27

27d ago7:27

7:27

Send us a text Hey everyone, and welcome back! Today we're looking at how TGL is shaking up the world of golf to capture the attention of Gen Z and Alpha fans. By embracing digital innovation and creating a more dynamic and tech-infused experience, TGL aims to connect with a new generation of golf enthusiasts. Teeing Off in the Digital Age: How TGL…

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Trump Tariffs & Eroding Revenues: Data, Al and Cybersecurity Provide the Lifeline for Europe’s Football Elite 14:40

27d ago14:40

14:40

Send us a text We explore how European football clubs, facing potential revenue erosion from factors like possible Trump tariffs, are increasingly reliant on data, AI, and cybersecurity to secure and enhance their digital revenue streams. The podcast highlights how these technologies are not just cost centres, but vital tools for navigating economi…

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Sports Broadcasting in the Age of Fragmentation and Immersive Experiences 9:01

25d ago9:01

9:01

Send us a text We explore how the sports broadcasting landscape is becoming increasingly fragmented, with fans consuming content across numerous platforms and devices. To thrive in this new era, broadcasters must embrace immersive technologies and create engaging, interactive experiences that cater to evolving fan expectations. https://tiaki.ai/spo…

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The NFL Stole Christmas ….. Secure Data-at-Scale Will Dictate Who Steals 2025 14:26

27d ago14:26

14:26

Send us a text Our podcast provocatively uses the metaphor of the NFL "stealing Christmas" from the traditional 'NBA Christmas Day turf' to highlight the critical importance of secure data management for success in the league. It argues that the teams that can effectively leverage and protect their data at scale will gain a significant competitive …

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Protecting the Franchise: Quantifiable Cybersecurity KPIs for the Boardroom 19:49

28d ago19:49

19:49

Send us a text This TIAKI podcast emphasizes the importance of quantifying cybersecurity risks and performance using Key Performance Indicators (KPIs) that resonate with boardroom executives. By translating complex technical data into business-relevant metrics, organizations can better protect their franchise value and secure necessary investments …

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Digital Darwinism in Sport: Lose the Analogue Mindset and Wake Up to Monetising Gen Z and Alpha Fans 15:34

28d ago15:34

15:34

Send us a text How sports broadcasters are missing an opportunity by not adapting to Gen Z's viewing habits, which are more interactive, personalized, and community-driven. To engage this demographic, broadcasters need to move beyond traditional formats and create immersive experiences that align with how younger audiences consume content, drawing …

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The Silent Value Killer: How the AI-powered Cybercriminal Steals Your Sports Fan Data 13:00

28d ago13:00

13:00

Send us a text This TIAKI podcast warns about the increasing threat of AI-powered cybercriminals silently stealing valuable sports fan data. It emphasizes that this "silent value killer" can significantly harm revenue streams that rely on this data. https://tiaki.ai/the-silent-value-killer-how-the-ai-powered-cybercriminal-steals-your-sports-fan-dat…

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Protecting the Digital Fan Goldmine: Safeguarding Immersive Revenue in the Age of AI Cybercrime 12:14

28d ago12:14

12:14

Send us a text How major football clubs are leveraging their vast fan data for digital revenue through personalized content and retail. However, it warns that this valuable "digital goldmine" is increasingly targeted by sophisticated AI-powered cybercriminals, making robust cybersecurity a crucial revenue enabler rather than just a cost. https://ti…

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#674: The continued evolution of e-commerce with Eitan Koter, Vimmi 36:57

1M ago36:57

36:57

With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies becoming obsolete? Today, we’re joined by Eitan Koter, Co-Founder and Co-CEO of Vimmi, a shoppable video SaaS company revolutionizing e-commerce. Eitan is also the host of the "Mastering eCommerce Marke…

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#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco 28:51

1M ago28:51

28:51

Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and ev…

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Episode 194: What Agronomists And Farmers Need to Know About ESA in 2025 21:38

29d ago21:38

21:38

With the final herbicide rule and final insecticide rule announced by EPA, new product labels and FIFRA re-registration comes with additional regulation. Hear from independent consultants James Todd and Steve Hoffman about what everyone should know and how this year is pivotal to the future of pesticide use. See omnystudio.com/listener for privacy …

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#672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section 37:46

1M ago37:46

37:46

AI is no longer just a tool—it’s reshaping business strategy, workforce morale, and even personal productivity. But are executives truly prepared to treat AI as a strategic thought partner, or are they still viewing it as just another tech trend? Joining us today is Greg Shove, CEO of Section, an AI education company on a mission to train the next …

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#475 Unboxing Efficiency: Transforming the Supply Chain Game With Optimized Packaging With Justin Jaeger, Sales and Marketing Specialist, Trillora Packaging Solutions 23:20

30d ago23:20

23:20

Struggling with rising footwear costs and supply chain chaos? This episode dives into how optimizing packaging can boost efficiency, reduce waste, and enhance transparency. Guest Justin Jaeger, Sales and Marketing Specialist, Trillora Packaging Solutions shares insights on cutting hidden costs, Tetris-style box design, and tackling sustainability r…

Podcasts Worth a Listen

Retail Value Chain Podcasts

Podcasts Worth a Listen